"good location,, needs improvement,,parking $$:("
Poor check in service. Had to to pay $ 24 hotel parking per day. Had great view from my room. 3 or 5 min. walk to universal studios.Genuine Hotels.com guest review
"GREAT STAY AT THE HILTON"
MY STAY AT THE HITON WAS GREAT VERY COMFORTABLEGenuine Hotels.com guest review
"Super convenient to Universal Studios/City Walk"
We wanted to stay close to Universal Studios and nothing is closer! Our room was overlooking Univesal Studios and City Walk which was just acriss the street. The bedding was plush and comfy and after a long day at the park and a long night at City Walk, we slept like babies. Valet parking was $28, self-park was $24...but since the walk over was so short, […] it justified us saved us the $17 to park at City Walk. Read moreGenuine Hotels.com guest review
The hilton is located perfect for Universal Studios, Hollywood, Beverly Hills. Everything is with a 15 minute drive if traffic is good. Sergio at the front desk was wonderful so please seek him out. Will stay here again.Genuine Hotels.com guest review
Really clean room with a great view and just a few steps from Universal StudiosGenuine Hotels.com guest review
"my stay in tinsel town"
Fabulous!Genuine Hotels.com guest review
"Great Place to stay for Universal Studios"
It was great just off of the City WalkGenuine Hotels.com guest review
Slight disappointing. Not up to hotel Hilton hotels I have stayed at. Door keys are really a problem. Staff are helpful but not as accommodating as other hotels.Genuine Hotels.com guest review
"Hilton has as intolerance for Republican views"
Great family visit to Universal Studio's. Clean hotel within walking distance to City Walk and Universal Studio's. Great Pool! It was however disappointing to see the bias Hilton ban the main Fox News network which is number one news network showing both political views.Genuine Hotels.com guest review
"Can't wait until they fix the elevators..."
Fantastic hotel but I think only 2 elevators worked so ever trip down resulted in a stop on every floor and a packed elevator car . They made us aware they were working on the elevators. I think only 2 of 5 were working. The rest of the hotel is great...you can walk right to Universal Studios.Genuine Hotels.com guest review
"The place to stay for a visit to Universal Studios"
The staff is amazing. Very friendly and helpful. The location is the best for those going to Universal Studios. The on site restaurant & bar were very good. Quick walk to City Walk as well. Otherwise, the shuttle service is very convenient. Hotel elevators undergoing some updates which should ease congestion. Highly recommend.Genuine Hotels.com guest review
"Perfect location for Universal"
Perfect location if you're going to Universal. We really enjoyed being able to walk over to City Walk. Our room smelled a little musty. We also had an issue with the parking garage. Our card never worked. We told them at the front desk and they acted like that happened all the time. They said "just take another ticket" which we did, but going out still […] got questioned. I would think for spending $24 per night to park they could have re-programed a new card for us. Despite this, I would probably stay here again just for the location. Read moreGenuine Hotels.com guest review
Nice place to stay. Just thought the rooms would be a little more modern.Genuine Hotels.com guest review
"I would stay again"
Great hotel!Genuine Hotels.com guest review
"Universal Studios Hollywood"
I give the Hilton a high rating because of the close proximity to Universal Studios Hollywood and the City Walk. There was a free shuttle that took you to Universal Studios that came every 10-15 minutes very convenient.Genuine Hotels.com guest review
I wish all hotels had this kind of service! Friendly staff, fast service and the rooms were great! Im actually a local and it really made me feel I was on vacation. Perfect experience!Genuine Hotels.com guest review
From the couch to the bed it all was so comfortable! Great location! Second time!Genuine Hotels.com guest review
If you are trying to save money on your trip, don't eat in the restaurant. Food is good, but spendy. Most places in LA were spendy. Staff was friendly. Valet was always courteous and prompt in getting our luggage and car.Genuine Hotels.com guest review
Was facing Citywalk parking lot way too much traffic late at night, you could hear buses and lights were too bright. There was a leak in the bathroom as well overall we enjoyed our stay would come back againGenuine Hotels.com guest review
The room was nice and big, but could see wear and tear. Customer service was okay. We stayed at this hotel because it's next to universal studios. The staff told us the park opens at 9 am and there is a shuttle every 10 minutes the night we checked in. People were waiting before 9 am over 10 minutes in the morning for the shuttle, then after asking […] staff, found out that the shuttle doesn't even start til 9am, and that we could walk to park in 8 minutes. I was surprised they even have a shuttle because it's so close. Anyway, we walked over to park, don't need shuttle, location is great. Next morning, the elevators were packed with people every time an elevator came to our floor, which was the 7th out of like 25 floors. We had to wait for the 5th elevator to finally get down. It took about 20 minutes to get an elevator. Check out is at 11 am. Advise you to get to elevators before 10 am or you will have to wait 20 minutes or walk all your stuff down the stairs to check out. We were in a hurry, so we almost took the stairs. I complained and the staff wasn't sorry and just said that is what it's like around check-out morning. In the end, hotel refunded me one night of parking. Read moreGenuine Hotels.com guest review
"U have to pay for parking"
Self parking $24! seriously ? You have to pay for parking live here?Genuine Hotels.com guest review
"I would stay again."
Very convenient location with easy highway access.Genuine Hotels.com guest review
"Great customer service"
Customer service is top notch. All staff go the "extra mile" to make your stay is enjoyable and hassle free. Roons are spacious and have a fridge.Walking distance to Universal Studios was a time saver. Can even purchase your tickets at the concierge desk at a discount.Genuine Hotels.com guest review
"superb customer Service"
I cannot say enough about the customer service. All the staff were very pleasant and accommodating. Short walk to Universal Studios. Discounted tickets can be purchased at the conciege desk. All great time savers.Genuine Hotels.com guest review
We loved our stay, the staff was very courteous and polite. The room was nice, the beds are very comfortable and the view from our room was beautiful. We would stay here again.Genuine Hotels.com guest review
"our go to hotel for universal studios visit"
we've stayed here many times mainly due to the convenience of the location to universal studios & we've always had a great stay, the only glitch this time was the local power outage, I would have thought that the hotel would have some kind of back up power but i don't think it did, but other than that we again had a great stay.Genuine Expedia guest review
"Time to remodel"
The room furnishings and the bathtub needed to be replaced. The tub was pealing. The only good thing was the bed was comfortable.Genuine Expedia guest review
"Very spacious room"
After many days in cramped rooms, it was a welcomed relief to enjoy the spacious room at the Hilton. The closet, bathroom, and desk area were notably larger than in other hotels. The room also had a relaxing lavender eucalyptus scent. We stayed on September 17-18 2014 . Extremely close to Universal Studios and we had to only wait a few minutes for the […] bus which dropped us off at City Walk. Read moreGenuine Expedia guest review
Our stay here was a very good end to our trip. The Hotel was clean and the service great - staff were friendly and very helpful/accommodating of last minute changes to our schedule. Close to Universal City/Studios and the shuttle bus service to Universal was a bonus.Genuine Hotels.com guest review
"LA close to CityWalk"
The staff at the restaurant was fab!! Clean and close to Universal Studio, clean and quiet rooms. Will stay againGenuine Hotels.com guest review
"Best hotel! when visiting Universal Studios"
Customer service was excellent! The King Alcove room was spacious and had the most comfortable bed with a beautiful view! Very impressed for our first stay. Will definitely comeback again!Genuine Hotels.com guest review
The staff was great. The location was great. It was awesome that the pool was open until midnight. Rooms were very clean and linens were all new. I would stay here again.Genuine Hotels.com guest review
Great Location with a verry clean room.Genuine Hotels.com guest review
It was everything I needed. Even had meetings at the hotel and the staff was beyond accommodating. Five stars.Genuine Hotels.com guest review
"Closest hotel to Universal Studios"
Closest hotel to the Universal Studios Hollywood. You could walk to the park but because it was so hot, we decided to take the complimentary shuttle. They run every 15-20 min.Genuine Hotels.com guest review
"close to universal studios"
its ok.............................................................................................................Genuine Expedia guest review
"Great staff, great location and great value!"
Great experience! The staff is so professional and the location was great for eating and visiting Universal Studios!Genuine Expedia guest review
"Close to all must-see sights -"
It is a nice place to stop by for family vacation. Kid friendly staffs. Very nice service. After a long day in theme park, Children can enjoy the pools - just seat there relax. Nice clean room -Genuine Hotels.com guest review
"Average, nothing special"
I expected more since it is a "Hilton" but the room was musty and seemingly basic. And no free breakfast= boo. I don't think we'll be staying here in the future. We'll try the Sheraton next time.Genuine Hotels.com guest review
"Perfect and comfortable hotel for the family"
I needed best hotel which is primarily have best comfort, great service staff and near to Universal Studio. I got it here. They had best room and provided really good quality bed for our 9 year old son. After coming back from Universal Studio or the main city or Beach, it was perfect room for us to relax. In morning break fast was great with lot of […] options and most importantly great service. They had pleasing and comforting staff to support even helping you to guide to the elevator. Room was best quality. Read moreGenuine Expedia guest review
"Great location bad choice"
Hotel looks very old, bad mantenience, rooms were not very clean, Air condition never worked properly. Great location if you go to Universal but very disapointing of Hilton hotel. You need to renew the hotel.Genuine Expedia guest review
We were only there overnight....everything was great!Genuine Expedia guest review
"Close to all! Enjoy the buffet."
We paid $25 for an early check-in which was more than worth it as we were exhausted from the plane trip. The beds were exceptionally comfortable. The room was perfectly fine and the bathroom clean. The carpets were an oldish looking brown but considering how many families come through, they were in pretty good condition. We have a view of the pool which […] in hindsight, made for a quieter stay. The heated pool is open till 12pm and we had a wonderful late night swim and jacuzzi thanks to being on Australian time and was a great way to get the kids tired enough for bed. The staff were fantastic in general. The evening buffet was expensive but worth the experience. The easy free shuttle or easy walk to Universal studios and city walk were our main reason for booking here. The Starbucks in the lobby was also a welcome find. I recommend this hotel. Read moreGenuine Expedia guest review
"It was ok"
It was just ok food was ok room was a little better then food but ive been to a better placeGenuine Expedia guest review
"Close to city walk and universal"
Hotel aged overpriced room smelled a little smokey. Good location bed very comfortable staff was greatGenuine Expedia guest review
"Great place to stay."
I really enjoyed my stay and the staff were very friendly and helpful. Everything was perfect and I would definetly recommend this hotel and I plan to stay there again.Genuine Expedia guest review
"Great Hotel !!!"
We really enjoyed our stay. The rooms were big, bed was comfortable, really nice pool area, and walking distance to Universal Studios. The only negative thing was the elevators were very slow, but I think they had some maintenance going on. Overall, very nice!Genuine Hotels.com guest review
"Loved it can't wait to book again"
We had the best time great view of Universal Studios, and lots of fun in the pool. Well worth the money .Genuine Expedia guest review
"Great hotel to stay for visit to Universal Studio"
Great place to stay for visiting universal studio. Plenty of restaurants within walking distance at City Walk. Clean hotel room with free wifi. There is a metro stop nearby if you plan to use public transport.Genuine Hotels.com guest review
It was perfect excellentGenuine Hotels.com guest review
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