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Harrah's Casino Hotel Reno - Reno 39.52741, -119.81209
219 N Center St, Reno, NV, 89501 United States
Guest review summary
- 8.0 Average rating: All Trip Types
- 87% Recommended
- 205 Reviews
- 8.0 Hotel Service
- 8.4 Room Comfort
- 8.2 Hotel Condition
- 8.6 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (205) | 8.0 |
| Business | (25) | 7.6 |
| Romance | (28) | 8.0 |
| Family | (28) | 8.4 |
| With Friends | (44) | 8.4 |
| All Others | (80) | 8.0 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Airport transportation (complimentary)
- ATM/banking
- Beauty services
- Concierge services
- Currency exchange
- Express check-out
- Fitness facilities
- Hair salon
- Health club
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Multilingual staff
- Nightclub
- Parking (free)
- Parking (secure)
- Parking (valet)
- Parking garage
- Porter/bellhop
- Safe-deposit box - front desk
- Security guard
- Shoe shine
- Spa services on site
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Business center
- Dry cleaning/laundry service
- Room service (24 hours)
Rooms (all rooms include)
- Air conditioning
- Cable/satellite television channels
- Climate control
- Clock radio
- Cribs (infant beds) available
- Hair dryer
- Housekeeping
- Internet access (surcharge)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Refrigerator (on request)
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Bar/lounge;
- Casino;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 24;
- Number of rooms: 928;
- Restaurant(s) in hotel;
- Swimming pool - outdoor
| Check-in time is | 4 PM |
| Check-out time is | 11 AM |
| Pet deposit required | |
| Pets considered |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Aerobics
- Bicycle rentals
- Boating
- Fishing
- Golf - driving range
- Golfing
- Hiking/biking trails
- Horse riding/rental
- Hunting
- Ice skating
- Kayaking
- Mountain biking
- Personal watercraft
- Rafting
- Rowing or canoeing
- Sailing
- Skiing - cross-country
- Skiing - downhill
- Skydiving
- Snowmobiling
- Snowshoeing
- Tennis
- Water skiing
- Windsurfing
Guestrooms Guestrooms
Standard Room
One king bed or two double beds. 350 square feet. Table and chairs. Wireless Internet access (surcharge). 32-inch cable/satellite TV with pay movies and video games. Multi-line phone with voice mail. Marble vanity, hair dryer, and shower/tub combination. Iron/ironing board. Climate control.
All rooms include All rooms include- Air conditioning
- Cable/satellite television channels
- Climate control
- Clock radio
- Cribs (infant beds) available
- Hair dryer
- Housekeeping
- Internet access (surcharge)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Refrigerator (on request)
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access
Standard West Tower
One king bed or two double beds. City or mountain view. 318 square feet. Table and chairs. Wireless Internet access (surcharge). Cable/satellite TV with pay movies and video games. Coffeemaker. Multi-line phone with voice mail. Marble vanity, hair dryer, and shower/tub combination. Iron/ironing board. Climate control.
All rooms includeTerms & conditions
Photo identification and credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Crib (infant bed): US$ 10 per night
Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Downtown Reno
As touted by the electric arch on North Virginia Street, Reno is “the Biggest Little City in the World.” Major casinos lie along Virginia, downtown’s main drag that leads to the University of Nevada, Reno. On campus, the planetarium gives a glimpse to the heavens. Other central-area gems include Wingfield Park, National Automobile Museum, National Bowling Stadium, and the Nevada Museum of Art.
see all hotels in Downtown RenoNearby Activities & Points of Interest
Less than 0.5 mile
- Reno Amtrak Station - 100 yards
- Downtown Reno - 200 yards
- Reno City Hall - 200 yards
- National Bowling Stadium - 200 yards
- Pioneer Center for the Performing Arts - 400 yards
- National Automobile Museum - 400 yards
- Wingfield Park - 600 yards
- Reno Central Library - 600 yards
- Nevada Museum of Art - 700 yards
0.5 - 1.0 mi
- Washoe Medical Center - 1200 yards
1.0 - 3.0 mi
- Reno-Tahoe Intl. Airport (RNO) - 2.4 miles
3.0+ mi
- Truckee Tahoe Airport (TKF) - 23 miles
- Carson City Airport (CSN) - 24 miles
- Minden-Tahoe Airport (MEV) - 37 miles
- Lake Tahoe Airport (TVL) - 45 miles
Reviews
Filter by:
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All (205)
- Recommended (179)
- Not recommended (26)
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The following English reviews were posted by Hotels.com guests from other countries
"The west tower"
Reviewed by M of California on Jan 17, 2010
I highly recommend the west tower to anyone... the room was all remodeled and in beautiful taste. Large tub and plenty of hot water for the 2 of us. comfy bed and nice linens. The service was excellent the valet a little slow but other then that we were very satisfied and will stay again soon
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Very Good experience over Christmas weekend 2009"
Reviewed by Doug of Sacramento on Dec 26, 2009
A very good experience. "Standard" Hotel room was smaller than some (about 300 sf) but not uncomfortable. One of the few hotels in reno that did not charge us a "resort fee". Also they did not charge us for either a crib or a rollaway bed. I don't know if this was standard or unique to our reservation. Condition of room and furnishings was excellent. Items were not quite contemporary but not dated either; generally very nice. In general the staff was very friendly and seemed pleased to have our business - a much nicer experience than I had at another Harrahs property (Rio in Las Vegas). We did not use any of the hotel's other services. Gambled and ate at other hotels. Cal-Neva is across the street - a bit of a dive (in a fun way) and the only downtown hotel with $3 blackjack with the good rules (double down on any 2 cards, 3:2 blackjack, etc). and much cheaper restaurants than Harrahs.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Nice People"
Reviewed by John of Laytoon on Dec 8, 2009
Room comfortable, clean, and the staff was really friendly.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Deal at a classy hotel"
Reviewed by a Hotels.com guest on Nov 30, 2009
Harrahs was a classy hotel/casino with nice restaurants and courteous staff.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Needs Improvement"
Reviewed by a Hotels.com guest on Nov 21, 2009
Everything was good except 1) long line & wait to register, 2) the shower haed was loose & was tied to the water pipe with string & could not be adjusted.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Excellent Value"
Reviewed by David of Tampa on Nov 20, 2009
Extremely pleased with everything associated with the property - except with how much we lost at the tables! But I guess that was our fault... Would stay there again in a heartbeat.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Excellent Value and Care"
Reviewed by a Hotels.com guest on Nov 17, 2009
Beautiful view, excellent accomodations, great value. I got a winter deal rate that was super low. Defiintely will come back.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Room is clean but small; Brunch Buffet is good"
Reviewed by a Hotels.com guest on Nov 10, 2009
Room is clean but small; Brunch buffet is good.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"shabby interior"
Reviewed by a Hotels.com guest on Nov 8, 2009
The rooms are ok, but to get there you have to walk through over very warn carpet. The place makes me feel like it hasn't been updated since the 1980s
Overall Rating
out of value="10"- 6.0 Hotel Service
- 4.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
"Nice room if you stay at the West Tower for a few $ more!"
Reviewed by a Hotels.com guest on Nov 7, 2009
Stay at the West Tower for cleaner room. I would not stay at the East Tower because the rooms are old and run down.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
""Great room for the money""
Reviewed by a Hotels.com guest on Nov 5, 2009
The hotel was better than I expected it to be. The room was upgraded and very clean. The price was definitely worth the stay. I would recommend this hotel to anyone who is planning a trip to Reno.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 31, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Did not honor reservation"
Reviewed by Matt of Winnemucca on Oct 30, 2009
They didn't reserve my room with a King bed, and I got two doubles. I thought that's what "Reservation" meant? They also did not apologize for this.
Overall Rating
out of value="10"- 2.0 Hotel Service
- 6.0 Hotel Condition
- 4.0 Room Comfort
- 8.0 Room Cleanliness
"Pleasant staff and room."
Reviewed by Pam of Elmhurst on Oct 28, 2009
Friendly staff and pleasant room accomodations. Room was cleaned daily and supplies replenished. Was disappointed with the gaming machines. Many seemed to need repair. However, the staff was very good at taking care of these problems. Would have liked to have more choices for restaurants. The coffee shop and an expensive Italian restaurant were the only ones open all 4 days we were there. I was not sure when th buffet was open.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 28, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"nice room"
Reviewed by mcastillo of sacramento on Oct 26, 2009
The hotel room was great. Nice and comfortable! Casino was quiet.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Very nice"
Reviewed by Gene of Sun Prairie on Oct 19, 2009
Nice hotel and good price. Only stayed one night but would stay there again.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Outstanding Hotel and Service"
Reviewed by a Hotels.com guest on Oct 15, 2009
Great place. Booked here because our usual place wasn't available. This is a great location and offers fantastic accommodations. Wonderful... other than the long walk from the garage and parking lots if you don't plan well.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"A+++"
Reviewed by a Hotels.com guest on Oct 15, 2009
Spotless well appointed room at a bargain price. A little under staffed at check in.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Kenny Rogers concert"
Reviewed by Marilyn of Magalia on Oct 13, 2009
went for Denny rogers concert at Silver Legacy Reno itself has gone downhill worse than ever no entertainment anywhere except a college club Glad we only booked 1 night had I paid over a 100 I would have flipped my lid Never could get a drink even playing slots, slots are boring now no money comes out the penny machines are ridiculous
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
"Great people"
Reviewed by John of Layton on Oct 13, 2009
The staff was most helpful, and the room was really nice
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Hotel is Great"
Reviewed by Brenda of Morrison on Oct 10, 2009
The hotel is wonderful. Our one complaint is that the buffet is not open every day. They have the Napa Cafe for breakfast, a small Noodle shop and a excellent Steak House. The Steak House is much better than expected. Service there was very friendly, fast and comfortable. We will definately go there again. Reservations ar requested.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Reno is on tough times"
Reviewed by a Hotels.com guest on Oct 10, 2009
No evening buffet-- no coffee pot in room--Buy Starbucks down stairs Gift shop/news stand not open in morning for newspapers Hotel O.K. for the price...
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great hotel"
Reviewed by a Hotels.com guest on Oct 7, 2009
Really enjoyed our stay
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Perfect Location!"
Reviewed by a Hotels.com guest on Oct 2, 2009
We went for Street Vibes and the location was PERFECT! The hotel was nice, the bed was a bit uncomfortable. We only got maid service twice out of 4 days but we slept late. It was worth the money!
Overall Rating
out of value="10"- 2.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 28, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"A good value"
Reviewed by Tony of Dallas on Sep 27, 2009
A nice, clean, quiet hotel room. Valet parking is free but we found self parking (also free) to be much quicker. The elevator from the parking garage delivers you to the lobby, making self parking very efficient. (we were in the east tower of Harrah's) I'm not a gambler, so I can't comment on the casino, other than it appeared clean and safe.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Good value for cost."
Reviewed by Floyd of Mesa on Sep 21, 2009
very comfortable room in heart of downtown Reno
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Wonderful experience"
Reviewed by a Hotels.com guest on Sep 20, 2009
I was 4 hours early for check in and got a room right away. The front desk was very helfpul with directions to my destinations. The room was very cozy and clean. I stayed in one night and ordered in, the room sevice was prompt and the waiter was very nice. Also I really liked the casino. Parking was free and plenty of it, and elevators from parking right to the front desk Was a very enjoyable stay. Brad, San Francisco
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Beautiful Rooms for a great price"
Reviewed by a Hotels.com guest on Sep 19, 2009
Great room for the money - Hotel had everything we needed.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Great for the price!"
Reviewed by a Hotels.com guest on Sep 18, 2009
Very nice, we liked our room. It was clean and comfortable. We missed having a coffee pot in our room! The restaurant was good and prices moderate. We went over to the Siena where the restaurant had a view and great specials! The Starbucks was great!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great room for the price."
Reviewed by Jessica of Salt Lake City on Sep 15, 2009
Harrahs is a great hotel for the price. It was a little difficult getting from the parking garage to my hotel room, since they were on opposite sides. The bathrooms were kept neat and the beds were decent. The staff was very nice and helpful. I was only passing through Reno, but I would stay here again.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Nice room for the money!"
Reviewed by a Hotels.com guest on Sep 13, 2009
They could staff the front end a little better.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Great room for the money"
Reviewed by Rosalva of Stockton on Sep 10, 2009
Overall, all was great. The only thing was that our room smelled like smoke. We did request a non-smoking room.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"May not get the room you want - management doesn't care"
Reviewed by Nathan of Seattle on Sep 10, 2009
The room was ok for the price. However, unless you are one of their "diamond" preferred guests, they have no obligation to give you the room type you paid for. I signed up for a king non-smoking. When I showed up, they said they didn't have any more king non-smoking rooms. So they offered me a king smoking or a double bed non-smoking. I don't like the smell of smoke so I chose the non-smoking room with 2 double beds. Unfortunately the double beds are a bit too short so my feet felt like I was over the edge. I'm only 5'9" so it's not like I'm a tall guy. When I asked the manager the next morning for some consideration, anything at all, she was very adamant that the type of room is whatever they have available. They only thing they gurantee for paying your money is that you a room. Luckily my girlfriend wasn't with me, as she was originally supposed to be. She would have been pretty mad at not getting the right room type. I was put off by the cold management who didn't care at all about my stay or comfort. She did say if I was a preferred guest she would care. I definitely wasn't motivated to become a preferred guest of that hotel after that cold treatment. I would have accepted some token, anything as a sign that the hotel cared. So basically they overbooke non-smoking king rooms and switch you to something else when you arrive.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 8.0 Hotel Condition
- 4.0 Room Comfort
- 8.0 Room Cleanliness
"good for the money, if you don't give it back"
Reviewed by Wandering of terminal 3 on Sep 9, 2009
A quite nice hotel. Good, clean, well-appointed rooms. No fridge, microwave, and no free internet!, make it a poor choice if you're not there to gamble and eat buffets. I liked the room, but didn't like paying $11 to go online. Good + nice, clean room + good amenities + pretty well designed, except the exterior Bad - downtown is not a place you want to hang out, and almost no restaurants outside of casinos - no extras, like fridge, micro, internet, breakfast
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews