"Good stay - We recommend"
We were treated like special guests when we arrived and were checked in without a wait. Our room was clean and well supplied with linens etc. There was a microwave and frig which we were thankful for since we had water and sodas we wanted to get cold for our trip home. Only problem was the toilet was stopped up and wouldn't flush but housekeeping came […] fairly soon to take care of it. Would stay there again. Read moreGenuine Hotels.com guest review
"Bill Harrah must be turning in his grave"
The hotel needs a complete make over. Several holes in the carpet almost tripped on the one on the 16th floor, west tower. I had two buffet meals the food was terrible under cooked or overcooked.For example, the bacon and scrambled eggs were almost raw. The Sushi had a terrible taste. The TV was a unending advertisement. Enough already. My recommendation […] is don't stay in this hotel. Read moreGenuine Hotels.com guest review
"Wi-fi charges are a rip off."
Will not stay here again! They charge 10.95 per day per device! Wtth a family of 3 that was more than the room charges.This place needs to get a new wi-fi program NO OTHER HOTEL DOES THIS ANYMORE! Sorry Harrah's but big disappointment. The plus sides - great hotel staff. The front desk manager Al was a superstar. He and his team did their best to accomodate […] us. And the property in the new tower was great. But for 3 days can't get over the wi-fi issues. Read moreGenuine Hotels.com guest review
"Location is a Plus"
The hotel rooms are very nice, but it can be a walk to get to the main casino. the hotel itself is quite close to several casinos. It is also close to the "River Walk." Which is a nice riverside stroll with several nice restaurants along the path. But watch out, during the summer and possibly on weekends during spring and fall when it's nice, it seems […] to be a locals and teenage hangout. Anyway, the hotel is quite nice for a stop along Hwy. 395. Read moreGenuine Hotels.com guest review
"good place to stay"
The Hotel was good, in good location to many other Casinos, parking was FREE!Genuine Hotels.com guest review
"Great for concerts!"
We had tickets for Motley Crue and stayed two nights for the price of one night at another local hotel. Quiet room, clean, with a fridge. The only thing I did not like was the WiFi charge of $10.95 per day. Other than that we would definitely stay here again for concerts at Event Center.Genuine Hotels.com guest review
"Convenient located in city center"
Front desk staff need to be more instructive to hotel and how to access the different towers. Rooms were clean, roomy and comfortable but unfortunately my father's room had a sink leak and he is 93 years old. The hotel maintenance had to come in at 3am to repair it. The hotel management did not even acknowledge this inconvenience even though we were […] all awakened by this incident. We had 2 adjoining rooms.. Customer service would have been appreciated. Read moreGenuine Hotels.com guest review
They have a nice buffet.Genuine Hotels.com guest review
"Good value for one night stay"
It was a good place for a one night stay, but nothing overly impressive. I don't think I would stay more than one night, or pay more than we did for the room.Genuine Hotels.com guest review
Generally we were very happy. The bed could have been better but overall we were very satisfied.Genuine Hotels.com guest review
"Excellent bang for your buck!"
This hotel is a great value and very clean. The staff were most helpful and made our stay pleasant, we received a buy one, get one free coupon for the breakfast buffet at Harrah's restaurant, "Carvings" and thoroughly enjoyed our meal.Genuine Hotels.com guest review
"Close to the ballpark"
The only good thing I have to say is that it was close to the Ace's Ballpark. What kind of Hotel puts a coffee pot in your room and then charges you to use the coffee that is there? They have the Kuerig pots and coffee and charge you $1.50 for each pod that you use. They put two bottles of water in your room and then charge you $3.00 if you drink them. […] The room was crowded with furniture. I feel that if I pay that much for a room the least they can do is give me a free cup of coffee in the morning. I'm going back to Circus Circus. Read moreGenuine Hotels.com guest review
The room was very nice and clean. The surrounding area was dirty, nothing like what I was expecting. It was a Thursday night.. Around 10 pm, we could not find anything to eat!! Everything was closed. The streets were filled with street walkers and druggies. I think I'm good on Reno for the rest of my life.Genuine Hotels.com guest review
"Me and my wide had to sleep seperate- HORRIBLE"
They do not let you reserve a king/queen bed. They management here should be fired or re-trained.Genuine Hotels.com guest review
Very hard to book a room. Used this service to book and when I got their they said there were no rooms avail. They found 1 room left that was on the floor as PETS and we could hear dogs barking etc... Probably will not use hotel dot com to book any more hotels. Also not one person I saw gambling that night one. Maybe just an odd night.Genuine Hotels.com guest review
"a few amenities would have been appreciated."
Our coffee pot did not work, there was no small refrigerator for my insulin, everything extra - water, coffee - had a price. I would have rather paid a bit more for the room and had the extras. But the staff was very nice and I got 2 good nights sleep. That part was wonderful!Genuine Hotels.com guest review
"a block away from the ballpark"
My stay was great. Went up to catch a Reno Aces baseball game. The hotel is a block away. Close to everything else.Genuine Hotels.com guest review
Rooms had no available outlets without unplugging something. $10 day internet extremely slow. But it was very inexpensive, well located, and free parking.Genuine Hotels.com guest review
Very good stay, just one night, we had no complaints. Great buffet the next day. Great deal, will return.Genuine Hotels.com guest review
"Just pay the money and go to Vegas"
Everything was just ok. Nothing was bad, but nothing about the whole experience was great either. Food at Harrahs was ok but overpriced for the buffet and breakfast compared to other places less than a block away.Genuine Hotels.com guest review
"Same as always--clean and efficient"
A couple of minor problems but they were resolved quickly. Staff at front desk ----Excellent.Genuine Hotels.com guest review
"Returning to Reno as a visitor"
Harrah's Reno is a great place to stay. We stayed in the West and East Towers. Both rooms were comfortable and spacious but I would recommend the East Tower for the room updates and easy access to the restaurants, arcade, pool and Starbucks. The staff were extremely helpful. We received a 2 for 1 buffet and $20 food credit upon our second stay. We also […] used the airport shuttle. Great help. The Reno Aces baseball field is located behind Harrah's if you want to catch a game and the riverwalk is accessible by walking. We had a great time! We would stay here again! Read moreGenuine Hotels.com guest review
it was fun !Genuine Hotels.com guest review
"Nice Hotel and Casino"
He had a nice visit. The staff was very helpful. The hotel was clean and quiet. I would stay there againGenuine Hotels.com guest review
It was 34 dollars a night for 2 people that rarely used the room. So for the price it was worth it.Genuine Hotels.com guest review
"What has happened to downtown Reno"
I specifically reserved a King room, got two Queens without even being advised. The casino smelled like a sewer line broke, patrons were non-existent mid day and looked like they came out of the gutter. Down town is a ghost town and looks and SMELLS so bad. Really really sad. If we ever have to come to Reno again, we WILL NOT be staying downtown.Genuine Hotels.com guest review
great!Genuine Hotels.com guest review
"Close to museums and downtown area"
This hotel is located in a terrific area of downtown and was within walking distance of the river, Auto Museum and other downtown establishments. Be very aware of the one ways streets. The hotel staff service was very courteous and friendly. The room was clean and had recent updates and we had a terrific view of the Reno arch. The issues I had was the […] charge of $1.50 per "K" cup to use the coffee maker in the room and setting out bottles of waters taking up most of the room at the table and charging for them as well. And as silly as it is I missed the pen and paper in the room. This was a great value for the price and I would stay here again. Read moreGenuine Hotels.com guest review
Only complaint...room smelled like cigarette smoke even though it was a "non smoking" room.Genuine Hotels.com guest review
I really like how this hotel mean when a room is non-smoking that it is 100% non-smoking. No smell of smoke coming in from another room.Genuine Hotels.com guest review
We stayed there one night, it was an overall good experience. I would definitely stay there again. We stayed in the East Tower which is not as nice as the West Tower but still a decent hotel.Genuine Hotels.com guest review
Ty Harrahs it's always nice to stay with friends clean, comfortable see you again soon.Genuine Hotels.com guest review
We really enjoyed our room. The services were always on time and they make sure you're comfortable. Being from Vegas, we are used to high end quality and this was pretty nice considering. Didn't get a chance to see the magic show but it looked good. There wasn't much open past 9:00 pm though.Genuine Hotels.com guest review
"Had a wonderful time. Would definitely go back."
Fantastic stay! Recommend it for anyone.Genuine Hotels.com guest review
Stay was great!!!!Genuine Hotels.com guest review
The room was nice and clean. Just needed slightly bigger pillows so you could prop yourself up better to watch TV. Also wish the room had two queen beds versus double beds. I do have one true complaint: the buffet dinner was bad. The price was commensurate with that of all the other neighboring hotels, but the quality was bad. They offered various types […] of foods, but all were lacking in quality. Just really low end food and that really surprised me given the price I paid on a Friday night for the buffet. I looked at other buffets during the trip and the quality difference was staggering. Read moreGenuine Hotels.com guest review
Great hotel, Comfortable room, views from the window were amazing. Enjoyable buffet, loved the soaps and shampoos! The parking was easy to find. Loved the blackout curtains. Will definitely stay again!Genuine Hotels.com guest review
"Convenient; next to Amtrak station."
Great value for the price; free parking; $$ credit for restaurant use.Genuine Hotels.com guest review
Should not charge for coffee in room.Genuine Hotels.com guest review
Either the walls to the adjoining rooms are too thin or the people in the next room were too loud. Not much sleep either night.Genuine Hotels.com guest review
Great value, Buffett was good and it was a great place to base our golf excursion from.Genuine Hotels.com guest review
The service was outstanding. I was there to bowl the USBC bowling championship so the location was great being right downtown. The room were generally clean and comfortable, but more time could be given to details in cleaning. There was dust on the ice bucket tray that had been clearly been there for weeks or months. Other than that the stay was very […] pleasurable. Read moreGenuine Hotels.com guest review
"Room with a view"
I enjoyed my room, bed was very comfortable, slept well and spent my time there well satisfied.Genuine Hotels.com guest review
Great location near all the downtown amenities. You can walk to National Bowling Stadium. Staff was polite. Overall condition of property was good. Rooms were clean. Restaurant and buffet had excellent food. Property is broken up into two casinos and towers. Pool area was nice. I recommend getting a west tower room if you are using the pool regularly. […] It is bit of a walk to pool from east tower. Read moreGenuine Hotels.com guest review
"harrahs reno is old and could stand to be updated."
the room was very inexpensive which is why we chose to stay there. we figured staying at harrahs was a safe bet. it was fine, the room was a decent size so you could sit at a little table instead of sitting on the bed. it was a clean room and conveniently located but I probably would not have wanted to pay more. but for a decent price I would stay there […] again. Read moreGenuine Expedia guest review
"It was for pleasure but don"t plan to come back"
Machines where to tight no entertainment . The Indian casino are closer sorry but Reno is not like it use to be. So sad.Genuine Expedia guest review
Everything is nice and I had a great rate, its just that you have to walk though a smoky casino to get everywhere including your room.Genuine Hotels.com guest review
I arrived there around 11:30 pm and a lady welcomed me. She didn't explain everything like how to use wifi but beside that she was very nice and kind. I feel ok.Genuine Expedia guest review
Room was clean. Simple room but served its purpose.Genuine Expedia guest review
"Hotel was conveniently located."
We had experienced a very bad experience on our flight to Reno from Sioux Falls sD. Missed connections etc.. On each incident i would call Harrahs front desk to tell them about it. When we finnaly got there ethe next day' I asked them about the charge for that first night, the clerk said i would have to take that up with expedia, which I did. Expedia […] said they called Harrahs and Harrahs would not refund them. A very disapointing thing for some folks who had already suffered very bad time with their flight to begin with. Just all around bad trip. Read moreGenuine Expedia guest review
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