"5 Star Rating"
Mini High School get together was a great success with much credit to the Harrah's Hotel and staff.Genuine Hotels.com guest review
"horrible hotel stay"
Worst hotel sTay I can remember. I requested a king bed: We got a double. They put us next to the elevator. ..no sleep for two days due to the noise. My favorite part is when we arrived there was a used toilet in the hall way in front of our room. After many complaints they moved us to room 666. I have photos that document all of this. Horrible. I will […] never stay there again. Read moreGenuine Hotels.com guest review
"Middle of Street Vibrations 2014"
Good hotel for the price, great location for the event and good customer service. No issues other than they need better smoke removal from the casino or more non-smoking gaming areas.Genuine Hotels.com guest review
"A little bit of the bait and switch"
I had originally booked a king bed special, but when we got there all they had were two fulls. Hubby is 6' 3" and since it was our 10th anniversary we really did not want to sleep in seperate beds, lol. So, we upgraded to a King mini-suite and they didn't really give us any kind of deal for the inconvenience. Otherwise I would have given it a full 5 […] stars. The room was clean and very nice. Can't really think of any helpful hints or advice for anyone. Read moreGenuine Hotels.com guest review
Wifi was 11 dollars and slower than my phone. You're better off at one of the other big hotels until to place gets renocated.Genuine Hotels.com guest review
"Friendy staff, good central downtown location"
Everyone from the valet who parked my car to the woman who cleaned my room were polite and helpful. I like the lack of fancy bedspreads on the beds--just a crisp white sheet tucked over the blanket and top sheet. No need to question it's cleanliness. Mid-week rates were great. The buffet was plentiful and reasonably priced.Genuine Hotels.com guest review
"visiting daughter at UNR"
It was a very nice stay and will again stay there soonGenuine Hotels.com guest review
"Room 1165 East Wing"
Room smelled very musty. No coffee pods, in the holder. The hallway smelled of marijuana, it was an awful smell. And we had no water pressure the 2nd morning to take a shower. Not very happy with our stay.Genuine Hotels.com guest review
Good was only for a nightGenuine Hotels.com guest review
My stay was enjoyable.Genuine Hotels.com guest review
11.95 a day for internet! Bullpucky! 3.50 for water! Bullpucky! The whole place stinks of cigarettes. Aweful experience.Genuine Hotels.com guest review
Would not stay again. Not a single complimentary item, neither the coffee nor the water was free. No perks. Shampoo was not supplied the second day. It made you feel Reno was hurting.Genuine Hotels.com guest review
I went to Reno with my wife and 8 month old baby. We reserved a room with a king size bed and got two doubles. We tried to remedy the situation and they said they couldn't, that they were completely booked. The a.c. in the room didn't work. And we asked for a mini to keep the baby food in and when it arrived it didn't work. When we packed up to leave […] we discovered that the bed sheets and comforters were stained, we're going they were coffee stains. Overall the room want kept up like you would expect from a large name like Harrahs. Read moreGenuine Hotels.com guest review
"Great Room Value"
Great room, nice staff at the front desk. Free parking. Only downside is that the public spaces are full of cigarette smoke (walking around within the hotel, trying to find a restaurant for dinner, and our clothes and hair smelled like smoke).Genuine Hotels.com guest review
"Safe Bachlorette Party = No Driving"
We choose Harrah's for a one-night stay the night of my sister's Bachlorette Party. We were within walking distance of everywhere we wanted to go, and for those that needed to go home afterwards, the cost of a taxi for various destinations was good. Everybody had a good time & not having to check-out until Noon was certainly a plus!Genuine Hotels.com guest review
"Harrah's is pretty good"
Once they brought a refrigerator to my room, I was in good shape, although I struggled because of not having internet. I was on the 18th floor and had a wonderful view. Because of a glitch, the reservation had been made in my wife's name (Heather), and it took a while for me to get that cleared up - at around midnight, but the check-in clerk (Michaela, […] or something like that) was very patient, even going to check for a fax three times. I also enjoyed watching some baseball on the many TV's I had to walk by to get to the elevators. Read moreGenuine Hotels.com guest review
convent location but neighborhood needs improvement with homeless people begging for money.Genuine Hotels.com guest review
"Don't have a bachelors party here!"
It was good till we got kicked out at 11pm for being to loud at my brothers bachelor party, I'll be staying some where differ next time in Reno.Genuine Hotels.com guest review
It was an OK stay. While the place was clean it was overpriced (and yes we did have a deal). There wasn't much in the way of places to eat. We ended up most times going across the street to the Cal-Neva where they had great meals for really great prices. The buffet at Harrah's was VERY overpriced for what they offered and we even had a 2 for 1 deal. […] Next trip will stay somewhere else. Read moreGenuine Hotels.com guest review
"First night first time last time"
We stopped traveling thru we slept good but the Buffet we ate at was awefull !! Dirty the service awefull anGenuine Hotels.com guest review
The stay is great, however, the Harrah's casino is not very nicely arranged. So it if relatively smaller than other casino. Most people go to Harrah's to play casino instead of a business stay.Genuine Hotels.com guest review
Stayed on a Sunday, no place to eat after 9.Genuine Hotels.com guest review
"Good price, good service"
Harrah's Reno is nicely located to the main drag, easy one block walk to Eldorado-Silver Legacy-Circus-Circus complex. Hotel (we stayed in the West Tower) is showing its age, but room was clean and fine--we would stay there again-- but if you are a room-snob, you should look elsewhere. Staff were terrific in every way. Buffet was good--don't expect […] Bellagio/PlanetHo/Caesars--with a good selection of choices and good quality. We were not really taken with the casino that much, but that is a personal choice, and spent most of our gambling at the other casinos where they had excellenct VP. No problem staying/eating there in the future. Our thanks to the staff for excellency service. Read moreGenuine Hotels.com guest review
"Don't Expect Free bees"
The room was OK.. but I quickly discovered that every single amenity had a surcharge for it. From Wifi, to bottled water in the room to the usually free room coffee... It may sound like a little thing but after paying for the night ..one does not wish to be further nickled and dimed to death... I can't comment on all the restaurants but the one I did […] go to was terrible on all levels. .Price, service and quality of meal was aweful.. I ended up walking several blocks to another Hotel/Casino where I knew the food and service were up to par.. All that said, the room was comfortable...but I am glad that I only spent one night.... One last note... Housekeeping began knocking on the door at 8:30 am , while I was in the shower..but checkout is not until 11:00 Read moreGenuine Hotels.com guest review
DecentGenuine Hotels.com guest review
This hotel was the perfect place for us. Easy walking to most other casinos and for exploring Reno. The staff was amazing. Check in and check out was easy and fast. Thank you for a great stay. We will be back.Genuine Hotels.com guest review
Glad I was there only one nightGenuine Hotels.com guest review
Good hotel if you want easy access to downtown Reno. Generally helpful staff. Generally very cheap room rates.They do charge a $2.00 resort fee - for what I'm not sure. They do NOT provide free wifi, which is annoying when the resort fee is considered. During my 2 week road trip, I stayed in a couple of flea bags & each and every hotel provided free […] wifi. Read moreGenuine Hotels.com guest review
"best bang for the buck"
I expected far less for the money. I was pleasently surprised. The room was clean. The only problem was the drainage when I took a shower was really slow. We ate at the buffet. It was on par with your average buffet, not great but not horrible.Genuine Hotels.com guest review
"Not high in place but close to rail road station"
The beds and pillows were horrible ...felt like sleeping on the ground the beds were so hard. Too bad as the room was comfortable otherwise.Genuine Hotels.com guest review
Perfect stay for one night. We were there for a Tuesday day, night stay & liked our room, none of the bars were open but one, filled w/a buttload of smokers, service @ front desk was great!!! The lady got me done bottled water around 830/900 as all the Sundry stores were closed for purchases?? Really?? Entertainment was pretty much none, so we actually […] spent our money gambling/drinking @ El dorado then a fun filled night at the Silver Legacy!!! Soooo much going on, glad it was all within a short walking distance! Read moreGenuine Hotels.com guest review
Anything in the room from water to coffee added an extra expense to your room bottled water was $3 Coffee $2. I was afraid to fill up the ice bucket as there might be a rental charge.Genuine Hotels.com guest review
"Good service, Small Room"
Room itself was small and you could tell it was remodeled. Walls were thin and you can feel the springs in the bed. Still better than most of he others in old town Reno. Had a flat screen TV and staff was nice and helpfulGenuine Hotels.com guest review
Hotel needs to re teach what customer service is all about. The customer comes first!Genuine Hotels.com guest review
I've stayed at Harrahs Reno many times before and have be satisfied in the past, however the place has gone a bit downhill in my opinion...next time I will stay at silver legacy or grand sierra resort.Genuine Hotels.com guest review
"Nice & Comfy with a great view"
The room was nice and clean but wish it was two queen beds because the beds looked small for a queen size bed.....looked more like full size. The room had a view of the truckee river which was very beautiful. The decors looked old and outdated in the room but the bathroom was clean which is very important to me. It was nice of Harrah's to give us $15 […] food credit, which helped us with the morning breakfast at Starbucks (located inside Harrah's casino). The elevators were very dirty and smelly so that was the only down and negative notch. Overall nice and comfy stay. Read moreGenuine Hotels.com guest review
"Pretty good stay here"
I had a great time at Harrah's. They have some amazing restaurants on premise. The only things that were an issue were: the smell of rotting fruit by the East Tower elevators, and that you can only order room service on the weekends.Genuine Hotels.com guest review
"On our way to Tahoe"
Hotel room was nice and clean. The price was amazing. We wanted to stay the night in Reno before heading over to Tahoe. It was a nice treat.Genuine Hotels.com guest review
comfortableGenuine Hotels.com guest review
Great value. Parking ramp access needs refresh. Good buffet.Genuine Hotels.com guest review
The only negative i had experienced was the toilet flusher in my room. It was not working properly....Genuine Hotels.com guest review
"will never ever stay here again.."
The room sucked , the maintenence sucks, their front desk ppl are liars, and management is useless and rude. They took 15 out of my deposit for nothin. I will be contacting the corporate office asap. Go to the sands if u want a decent room.Genuine Hotels.com guest review
consistently good efficent service from everyone at the hotelGenuine Hotels.com guest review
Poor service. Front desk really didn't care of my unhappiness about the room. Someone needs to smile and remember to treat the customers better. Rooms are dark and dirty. But great location.Genuine Hotels.com guest review
"Cheap but good"
Comfortable. Quick staff.Genuine Hotels.com guest review
"Nice hotel but sketchy neighborhood after dark"
We enjoyed our stay here at the hotel.The room was nice and the bed was comfortable. However, the bathroom did not have an exhaust fan so when you took a shower, it steamed up the place. How can you have a bathroom without a fan or window? Also, there are a lot of homeless/druggy types on the street, especially after dark. There's a Greyhound bus station […] a block away. Need I say more? Just stay inside the hotel and you will have a great time. Read moreGenuine Hotels.com guest review
Harrah's is a good location and a good value for the room. The addition of the Starbucks is a plus for breakfast. Hash A Go-Go has good food but it is too much food to eat and a little pricey. Would be great if they upgraded the cable TV to more channels.Genuine Hotels.com guest review
"Nickel and dimed."
The room was dirty. The kurig coffee maker had a used k cup in it and one missing from the k cup rack. This is important because they charge you for using the k cups. There was take out food and trash on top of the entertainment center. The WiFi was not free. For half of what I paid for this room I could of stayed at decent hotel with free coffee and […] WiFi and a clean room. The housekeeping staff was nice and helpful but the front desk attendant was unapologetic and I will not stay there ever again. I also would not recommend it to anyone. Read moreGenuine Hotels.com guest review
It was great. Very nice peopleGenuine Hotels.com guest review
charging for coffee in the room was unexpectedGenuine Hotels.com guest review
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