"Nothing fancy, very practical"
I was on business and it the hotel was conveniently located.Genuine Hotels.com guest review
Hotel stay was great, the only thing was while I was playing the slots near the registration desk, the cocktail servers hardly came around to check if anyone needed anything. But other than that it was great and I would recommend your hotel to other and I would stay there again.Genuine Hotels.com guest review
I stay at Harrah's every (EVERY!) trip to Reno. It is clean, affordable, conveniently located, and within walking distance of all food options. Excellent parking, helpful and attentive staff, and nice views of the area from the rooms. I can stay in the East Tower if I want to cut my costs a little, and I can stay in the West Tower if I plan on spending […] a little more time in the room and want even nicer views than available on the East side. BOTH sides have nice views, but the West Tower is a little nicer at a slightly higher price. It is GREAT to have the option!!! Read moreGenuine Hotels.com guest review
We will change to competition the next time. It does not change it that more.Genuine Hotels.com guest review
Very enjoyable. Super nice staff. Will stay again.Genuine Hotels.com guest review
Hotel was nice but sevrice aqt Hash House Restaurant was horribleGenuine Hotels.com guest review
This place needs to step it up. The bed in my room had hairs on the pillows left over from the previous guests. Also, the employees in the late night restaurant in the casino were so rude that we left in disgust before we even ordered.Genuine Hotels.com guest review
"Not worth the price"
This place is way overpriced for what it is. You're basically paying Vegas strip prices to stay in downtown Reno. Rooms are dated, beds are poor quality, no amenities to speak of. I stayed here on a Saturday night and the casino was mostly empty. I should have stayed at a hotel instead. I didn't even gamble because I already spent so much on the room […] and dinner plus the casino had a real sketchy vibe. Restaurants/Buffets were better than I expected though. Definitely won't be back. Read moreGenuine Hotels.com guest review
The only complaint I have is that the lightbulb in the lamp in the room was burned out. I didn't even mention it because I didn't need it that badly, but it would have been nice to have. I have been in a number of hotels lately and it seems a lot of lamp lightbulbs are burned out (and I tried it with the wall switches in both positions - it was definitely […] a lamp issue). But overall, quite a good value. Read moreGenuine Hotels.com guest review
Stayed in East Tower-price was really low and room was great. Hash House had really good food.Genuine Hotels.com guest review
Service at the Hash Housr was very poorGenuine Hotels.com guest review
"Harrahs not a big hurrah"
Everything costs extra, from the $3 bottles of water and $1.50 coffee in your room to $15 breakfast and the $11 internet charge!!! The entire hotel was dirty, the floors needed to vacuumed, our sink was falling off the wall, the fixtures in our shower were coming off. We only had three towels, in our room for a family of four. We will never stay with […] any Harrah's again. Read moreGenuine Hotels.com guest review
"Great room for great rate"
This was a great room for a great rate. We also got a $20 food and beverage credit as well as a 2 for 1 buffet coupon which made our dinner practically free! Very clean and well updated room. Would definitely stay again!Genuine Hotels.com guest review
everything was great except for the housekeeping which was rather minimal and twice we had to call after 5pm to see if someone was actually going to do our room that day.... they always sent someone so perhaps it was only one staff that was slack !!! rest of the place was great !!Genuine Hotels.com guest review
There where little or no amenities. Spent too much time making sure children did not open hotel water or coffee in room. The smoke from the casino filled my room most of the time, need window or some sort of fan for fresh air or ventilation.Genuine Hotels.com guest review
"Worst hotel stay I have ever experience!"
Over priced, they charge you for everything in your room! Really I pay for a room and " hotel convience fee" and I can't even get a free water in my room without being charged! It's Reno not Paris!!!!! Will never stay at Harrahs again!Genuine Hotels.com guest review
Probably the best here in reno. You can't go wrong with Harrahs or Sands. Both are reasonable and have good slot machines.Genuine Hotels.com guest review
"close to stadium"
hotel was so so no amenities unless paid for wifi etc.Genuine Hotels.com guest review
"Very friendly staff."
Exceeded our expectations. Very friendly people ranging from the car-park people to check-in to security guards. Very satisfied with HARRAH'S Will definitely return. P.S. nightly stay was a super deal.Genuine Hotels.com guest review
"Very slow internet"
I've stayed here many times for business. Usually have no complaints. This time, I must give the hotel service only a 2. That is because I tried the paid internet and it is the slowest I've ever seen in a hotel at .025 Mbps. That is pretty much unacceptable for paid internet. I got better speeds by hotspot via my cell phone.Genuine Hotels.com guest review
For the money this was an excellent hotelGenuine Hotels.com guest review
"You get what you pay for."
Harrah's in Reno is definitely on the decline and they need the low price to bring visitors in. Staff was nice but you have to walk thru one of two entire gambling areas to get to the elevators. Hardly anyone was gambling in the east tower. The walking areas were in poor condition, especially the hallway from the elevators to the rooms. On my floor, […] the 11th, the ice machine had leaked (the remedy was to put a hand towel in the leak path) and the carpet was water stained. The room was in better condition but the toilet bowl had not been flushed after the cleaner was applied so there was dried foam inside the bowl during my whole stay. TV channels were limited, internet ($10.95 per 24 hrs) was spotty. The one bright spot was the Chorizo hash at Hash A Go Go. Read moreGenuine Expedia guest review
"very nice hotel to stay"
This was my first time stay in Harrah's .I love it . I did recommend everyoneGenuine Expedia guest review
nice property, convenient location and friendly staff but two issues: 1. a 'ping' in the A/C system in the room kept me up all night 2. site advertises pool and hot tub, but they were closed for the season...disappointing since Harvey's up in the S. Lake Tahoe mountains had their outdoor pool and tub open the day before. They shouldn't advertise amenities […] that are closed! Read moreGenuine Hotels.com guest review
"Not the greatest"
I reserved a room first off with a king bed for me and my husband and they only had two double beds. Upon check in the lady wasn't nice and didn't even offer directions of how to get to the room. The room was clean but the if you plan to watch any tv then stay somewhere else. The tv was not easy to use with their menu options. Picture wasn't very c […] lear. Read moreGenuine Hotels.com guest review
Room too small for four people, Dated hotel, but good value!Genuine Expedia guest review
"It was fine, but everything was extra"
It was fine - coffee, wireless internet, and water in the room were extras. But it was cheap (I stayed on a Monday night), I get a $20 food and beverage voucher. Dinner at the Hash Shack was pretty good.Genuine Hotels.com guest review
Next trip to Reno , stay in harrahs hotel again :)))Genuine Hotels.com guest review
The hotel was very very smelly of smoke had to dry clean clothes and would not stay again. Needs air conditioning updated. Didn't like machines in the foyerGenuine Hotels.com guest review
"Excellent. Very quiet, clean room."
Couldn't have been better. Very clean, very quiet and the casino even let me win some money! We'll stay there again.Genuine Expedia guest review
"Nickel and Dime"
Glad the stay was only for one night. Had two non-smoking rooms, one smelled like smoke, the other like cologne (strong cologne). Also I had to read every tag in the room before touching anything. There were two bottles of water that I thought were complementary, but were marked as over $2 each if consumed. Also coffee, usually complementary was $1.50 […] a cup. Room was nice minus the smells. Check in staff very nice. Read moreGenuine Hotels.com guest review
okGenuine Hotels.com guest review
IT COULD USE A FEW SEXY COCKTAIL WAITRESSES AND BRING THD CABERAT BACK. AND THE COMPUTER SYSTEMS NEEDS A LITTLE UPDATING.Genuine Hotels.com guest review
"Location is good, close to main thoroughfare."
Overall, we enjoyed our stay. Staff was very efficient and friendly. Buffet was good at dinner. Only problem they don't have regular breakfast, only brunch which starts at 10 AM. We also have to pay to use the Gym. Rooms are ok.Genuine Expedia guest review
"Best room value in Reno"
The best location for the bowling tournament and a great room rate. Walk across the street to the National Bowling Stadium.Genuine Hotels.com guest review
Rooms could use a massive renovation. Didn't have our reservation when we checked in, and wasn't very accommodating.Genuine Hotels.com guest review
"Thought the harrahs name had some clout"
Beds were very uncomfortable. No coffee in room except pay for kind and no conditioner for hairGenuine Expedia guest review
Passing through Reno on our way home. Excellent place to stay for us non- gamblers. Rates were fantastic and the buffet dinner was superb, especially at the two for one rate we got by signing up for a loyalty card. Free parking, and near Reno's beautiful River Walk. Free wifi in the on site Starbucks. Only downside the smell of cigarette smoke in the […] casino, but that didn't extend to the room or other public spaces. Read moreGenuine Hotels.com guest review
Great value, nice room, very friendly staff. Will definitely stay there again.Genuine Expedia guest review
Great, nice view and good food in the casinoGenuine Hotels.com guest review
"very affordable and close to other hotels"
We stayed three nights and we were very comfortable except for the extremely hard bed. the room was clean and the service from the staff was great. We will stay there again.Genuine Hotels.com guest review
"Close to downtown"
Not a very clean room ,was noisy door shook all night as if someone was attempting to brake in hall way in need of repair :(Genuine Expedia guest review
"Great Location, Great comfy rooms"
Decided to stay here as it was only a few dollars more than circus circus. Rooms are comfortable, and view of "Reno Strip" is great. My stay included meal credits, which I was able to use at the buffet. Would definitely stay at again.Genuine Hotels.com guest review
Stayed there Sunday and booked again for the return trip. Staff were very accommodating. Couldn't be more satisfied.Genuine Expedia guest review
"Nice hotel right downtown where you want to be!"
My girlfriend and i had a great stay threr. the staff was friendly and was ready and willing to help when needed.Genuine Expedia guest review
"Nickled and Dimed to Death!"
$5 to use the gym. $3 for water. $1.50 for in room coffee. $11.95 for internet. Extra charge for premium TV channels.Genuine Expedia guest review
I've stayed here multiple times for business. The staff is always very polite.Genuine Hotels.com guest review
Room was nice, however unable to turn on the desk lamp... had to set on the bed, no real chairs in the room. The rooms are small in comparison to the Sands Regency for example. The price was right. However I felt conned.... Harrahs offered a $20 food credit. Discovered that $20 at Harrahs doesn't completely cover the cost of just one decent meal....in […] fact, of any meal one finds at Harrahs. Read moreGenuine Expedia guest review
"More than i expected"
This hotel floors casino restaurants and rooms were very nice and clean, very well taken care of. No bed bugs! I was very impressed with the price and staff and cleanliness of the hotel. Marble countertops in the bathroomclean sheets floors bathroom etc.Genuine Expedia guest review
"What a treat!"
We took the train to Reno and spent the night, returning by train the next morning. Beautiful scenery along the way. We arrived, thinking Harrah's was about 3 blocks from Amtrak, but it was just across the street. When we arrived, the desk clerk offered to upgrade our room. We had a beautiful room with a mountain view. He also gave us a 2 for 1 coupon […] to their buffet restaurant, Carvings. Our room was beautifully decorated and very quiet. The restaurant staff was more than accommodating and the food was varied and delicious. THEN there was dessert. The desk clerk had mentioned to us that his wife liked the crepes at Carvings, and as we went to get dessert the dessert chef was creating a gorgeous crepe for some ladies, so we asked if he could "do it again" for us. It was the very best dessert I have ever tasted in a restaurant. We are not gamblers, but we will definitely return to Harrah's next time we travel the rails, and we will certainly recommend Harrah's Reno to our friends and family. In fact we already have! We were treated beautifully. Read moreGenuine Hotels.com guest review
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