Don't expect much and you will be fineGenuine Hotels.com guest review
Overall, it was a decent hotel for a one night stay. A few issues though: no fan in the bathroom, no glasses to use for washing up, and my credit card was charged a room deposit fee of $50 (which was reversed once it was determined that we left without damaging anything).Genuine Hotels.com guest review
The room was nice and quiet. We had one refrigerator that did not work. The second one did not work either, We were told there were NO OTHERS available.The in room coffee should be free. The pods produce a tremendous amount of waste. Yet they recycle their keys!Genuine Hotels.com guest review
The service was great and the rooms were clean. Our hotel window faced the mountains and the view was simply magnificent. tGenuine Hotels.com guest review
one of the nicer hotel/casinos in renoGenuine Hotels.com guest review
Ive stayed in fancy hotels and some not so fancy and have never had to pay 1.50$ for an 8 ounce cup coffee at least motel 6 has free coffee in lobby but the stay was nice just a stop over heading home from las vegasGenuine Hotels.com guest review
"Nice room for the price."
Satisfied and will comeback againGenuine Hotels.com guest review
"Skip it - better places to stay in Reno"
This hotel is pretty old, and hasn't been updated in a while. The room was smelly and even the linen had a weird smell to it. The bed was lumpy and uncomfortable. Although the air conditioner worked, it took a long time to cool down the room. The Friday night buffet was overrated - not worth the price. The one great thing was room service. The food […] arrived within 20 minutes and the service was great. Overall this was not a good deal for the money. Read moreGenuine Hotels.com guest review
"BEST PLACE TO SAY IN RENO :)"
Great. They was nice. Clean.polite.. and the buffet was well worth the money yummmmmmGenuine Hotels.com guest review
"Good place for the money"
Went to a concertGenuine Hotels.com guest review
"Harrah Reno +++"
Pleasant stayGenuine Hotels.com guest review
Casino layout a bit confusing but a good value for the night. Great shower water pressure, poor choice of shower curtain. Puddles on the floor after each shower.Genuine Hotels.com guest review
As usual at the Harrahs, everything was perfect.Genuine Hotels.com guest review
"5 Star Rating"
Mini High School get together was a great success with much credit to the Harrah's Hotel and staff.Genuine Hotels.com guest review
"horrible hotel stay"
Worst hotel sTay I can remember. I requested a king bed: We got a double. They put us next to the elevator. ..no sleep for two days due to the noise. My favorite part is when we arrived there was a used toilet in the hall way in front of our room. After many complaints they moved us to room 666. I have photos that document all of this. Horrible. I will […] never stay there again. Read moreGenuine Hotels.com guest review
"Middle of Street Vibrations 2014"
Good hotel for the price, great location for the event and good customer service. No issues other than they need better smoke removal from the casino or more non-smoking gaming areas.Genuine Hotels.com guest review
"A little bit of the bait and switch"
I had originally booked a king bed special, but when we got there all they had were two fulls. Hubby is 6' 3" and since it was our 10th anniversary we really did not want to sleep in seperate beds, lol. So, we upgraded to a King mini-suite and they didn't really give us any kind of deal for the inconvenience. Otherwise I would have given it a full 5 […] stars. The room was clean and very nice. Can't really think of any helpful hints or advice for anyone. Read moreGenuine Hotels.com guest review
Wifi was 11 dollars and slower than my phone. You're better off at one of the other big hotels until to place gets renocated.Genuine Hotels.com guest review
"Friendy staff, good central downtown location"
Everyone from the valet who parked my car to the woman who cleaned my room were polite and helpful. I like the lack of fancy bedspreads on the beds--just a crisp white sheet tucked over the blanket and top sheet. No need to question it's cleanliness. Mid-week rates were great. The buffet was plentiful and reasonably priced.Genuine Hotels.com guest review
"visiting daughter at UNR"
It was a very nice stay and will again stay there soonGenuine Hotels.com guest review
"Nice hotel close to down town"
Even though our room was right next to the elevators it was quite. It was warm so we ran the A/C most of the night and it also was very quiteGenuine Expedia guest review
"Room 1165 East Wing"
Room smelled very musty. No coffee pods, in the holder. The hallway smelled of marijuana, it was an awful smell. And we had no water pressure the 2nd morning to take a shower. Not very happy with our stay.Genuine Hotels.com guest review
Good was only for a nightGenuine Hotels.com guest review
My stay was enjoyable.Genuine Hotels.com guest review
11.95 a day for internet! Bullpucky! 3.50 for water! Bullpucky! The whole place stinks of cigarettes. Aweful experience.Genuine Hotels.com guest review
Would not stay again. Not a single complimentary item, neither the coffee nor the water was free. No perks. Shampoo was not supplied the second day. It made you feel Reno was hurting.Genuine Hotels.com guest review
"It was perfect because it was close to my bissnes"
Thank you very much Harra's Hotel it was a beautiful hotel and city I be back soon.Genuine Expedia guest review
I went to Reno with my wife and 8 month old baby. We reserved a room with a king size bed and got two doubles. We tried to remedy the situation and they said they couldn't, that they were completely booked. The a.c. in the room didn't work. And we asked for a mini to keep the baby food in and when it arrived it didn't work. When we packed up to leave […] we discovered that the bed sheets and comforters were stained, we're going they were coffee stains. Overall the room want kept up like you would expect from a large name like Harrahs. Read moreGenuine Hotels.com guest review
"Great Room Value"
Great room, nice staff at the front desk. Free parking. Only downside is that the public spaces are full of cigarette smoke (walking around within the hotel, trying to find a restaurant for dinner, and our clothes and hair smelled like smoke).Genuine Hotels.com guest review
"Safe Bachlorette Party = No Driving"
We choose Harrah's for a one-night stay the night of my sister's Bachlorette Party. We were within walking distance of everywhere we wanted to go, and for those that needed to go home afterwards, the cost of a taxi for various destinations was good. Everybody had a good time & not having to check-out until Noon was certainly a plus!Genuine Hotels.com guest review
This hotel was the worst experience I have ever had. Waited to check in for an hour. The clerk was very rude. It looked like thugs were working there. The hidden fees they hit you with was outrageous! I would never recommend this hotel to anyone! Would rather sleep in my van!Genuine Expedia guest review
"Harrah's is pretty good"
Once they brought a refrigerator to my room, I was in good shape, although I struggled because of not having internet. I was on the 18th floor and had a wonderful view. Because of a glitch, the reservation had been made in my wife's name (Heather), and it took a while for me to get that cleared up - at around midnight, but the check-in clerk (Michaela, […] or something like that) was very patient, even going to check for a fax three times. I also enjoyed watching some baseball on the many TV's I had to walk by to get to the elevators. Read moreGenuine Hotels.com guest review
convent location but neighborhood needs improvement with homeless people begging for money.Genuine Hotels.com guest review
"Don't have a bachelors party here!"
It was good till we got kicked out at 11pm for being to loud at my brothers bachelor party, I'll be staying some where differ next time in Reno.Genuine Hotels.com guest review
It was an OK stay. While the place was clean it was overpriced (and yes we did have a deal). There wasn't much in the way of places to eat. We ended up most times going across the street to the Cal-Neva where they had great meals for really great prices. The buffet at Harrah's was VERY overpriced for what they offered and we even had a 2 for 1 deal. […] Next trip will stay somewhere else. Read moreGenuine Hotels.com guest review
"First night first time last time"
We stopped traveling thru we slept good but the Buffet we ate at was awefull !! Dirty the service awefull anGenuine Hotels.com guest review
The stay is great, however, the Harrah's casino is not very nicely arranged. So it if relatively smaller than other casino. Most people go to Harrah's to play casino instead of a business stay.Genuine Hotels.com guest review
Stayed on a Sunday, no place to eat after 9.Genuine Hotels.com guest review
"Good price, good service"
Harrah's Reno is nicely located to the main drag, easy one block walk to Eldorado-Silver Legacy-Circus-Circus complex. Hotel (we stayed in the West Tower) is showing its age, but room was clean and fine--we would stay there again-- but if you are a room-snob, you should look elsewhere. Staff were terrific in every way. Buffet was good--don't expect […] Bellagio/PlanetHo/Caesars--with a good selection of choices and good quality. We were not really taken with the casino that much, but that is a personal choice, and spent most of our gambling at the other casinos where they had excellenct VP. No problem staying/eating there in the future. Our thanks to the staff for excellency service. Read moreGenuine Hotels.com guest review
"Don't Expect Free bees"
The room was OK.. but I quickly discovered that every single amenity had a surcharge for it. From Wifi, to bottled water in the room to the usually free room coffee... It may sound like a little thing but after paying for the night ..one does not wish to be further nickled and dimed to death... I can't comment on all the restaurants but the one I did […] go to was terrible on all levels. .Price, service and quality of meal was aweful.. I ended up walking several blocks to another Hotel/Casino where I knew the food and service were up to par.. All that said, the room was comfortable...but I am glad that I only spent one night.... One last note... Housekeeping began knocking on the door at 8:30 am , while I was in the shower..but checkout is not until 11:00 Read moreGenuine Hotels.com guest review
"Nice hotel in the heart of Reno."
Nice enough ,but very disappointing compared to other Harrah's hotels we have stayed in , such as Lake Tahoe, for instance. The Carving Buffet Station food was very disappointing. The Prime rib was dry, the salads were not full,and there was quite a bit of food on the floor. Also. there was a lovely, hard-working lady by the name of Juana, at the dessert […] station who was working alone and she was running around feverishly trying to keep all the pies and cakes stocked as well as make delicious crepes, judging by the length of the line. I actually left the line because I felt so bad for how hard she was working all by herself that I didn't want to add to her labors.Thre noise level on our floor made it difficult to sleep on Friday and Saturday nights, so needless to say, we will stay elsewhere next year for the Reno Air Races. Sorry. p.s. Please give Juana a raise and some help. She is not a slave! Read moreGenuine Expedia guest review
DecentGenuine Hotels.com guest review
This hotel was the perfect place for us. Easy walking to most other casinos and for exploring Reno. The staff was amazing. Check in and check out was easy and fast. Thank you for a great stay. We will be back.Genuine Hotels.com guest review
Glad I was there only one nightGenuine Hotels.com guest review
"Inexpensive yet clean overall a GREAT VALUE!"
Excellent Restaurants inside. Nice gaming area. Overall an 8 some of the carpet and overall building look a bit tired but very functional. Excellent cleaning staff and everyone did what was expected. I would definitely recommend for a central location and we went to attend the Reno Air Races. They offer a Shuttle or it is a convenient 15 minute drive […] North. Read moreGenuine Expedia guest review
Good hotel if you want easy access to downtown Reno. Generally helpful staff. Generally very cheap room rates.They do charge a $2.00 resort fee - for what I'm not sure. They do NOT provide free wifi, which is annoying when the resort fee is considered. During my 2 week road trip, I stayed in a couple of flea bags & each and every hotel provided free […] wifi. Read moreGenuine Hotels.com guest review
"Harrah's in Reno"
Charging 1.50 for a cup of coffee?? $3 for a bottle left in the room "complimentary"? The air conditioner kicked off and on every 30 seconds, bed was not that comfortable either. Also, the fridge was not cold - turn it on when you know someone has booked the room -- the hotel to me is very confusing, too scattered, doesn't seem organized at all - you […] have to walk forever just to get from the lobby to the elevator for the hotel sections, and slot machines seem just stuck here and there.........we won't be back, there are too many other choices in Reno Read moreGenuine Expedia guest review
"best bang for the buck"
I expected far less for the money. I was pleasently surprised. The room was clean. The only problem was the drainage when I took a shower was really slow. We ate at the buffet. It was on par with your average buffet, not great but not horrible.Genuine Hotels.com guest review
"Not high in place but close to rail road station"
The beds and pillows were horrible ...felt like sleeping on the ground the beds were so hard. Too bad as the room was comfortable otherwise.Genuine Hotels.com guest review
I stayed a night only. The room was cleaned and the bathroom also. The only comment is that 2 small bottle of water should be free not for sale.Genuine Expedia guest review
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