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James Cook Hotel Grand Chancellor - Wellington -41.28457, 174.77388
147 The Terrace, Wellington, 6001 New Zealand
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Guest review summary
- 4.3 Average rating: All Trip Types
- 89% Recommended
- 9 Reviews
- 4.6 Hotel Service
- 4.4 Room Comfort
- 4.4 Hotel Condition
- 4.7 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (9) | 4.3 |
| Business | (0) | 0 |
| Romance | (0) | 0 |
| Family | (4) | 5.0 |
| With Friends | (1) | 1.0 |
| All Others | (4) | 4.5 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- Babysitting or child care
- Concierge desk
- Currency exchange
- Express check- in
- Express check-out
- Fitness facilities
- Full-service health spa
- Massage - treatment room(s)
- Parking (valet)
- Porter/bellhop
- Safe-deposit box - front desk
- Wedding services
Business & Event
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Meeting rooms (small groups)
Accessibility Features**
- Accessible bathroom
- Accessible path of travel
- Handicapped Parking
- In-room accessibility
- Roll-in shower
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Dial-up Internet access (surcharge)
- Electronic/magnetic keys
- Hair dryer
- Housekeeping
- Iron/ironing board
- Minibar
- Non-smoking only
- Pay movies
- Phone
- Private bathroom
- Refrigerator
- Rollaway beds
- Satellite television service
- Shower/tub combination
- Smoking permitted
- Voice mail
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
General
- Air-conditioned public areas;
- Designated smoking areas;
- Dial-up Internet access - surcharge;
- Elevator/lift;
- On-site medical assistance available;
- Television in lobby;
- Tours/ticket assistance;
- Wired (high-speed) Internet access - surcharge;
- Wireless (high-speed) Internet access - surcharge
| Check-in time is | 2 PM |
| Check-out time is | 11 AM |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Guests must be at least 18 years old to check in at this property.
There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Spa information
James Cook Hotel Grand Chancellor has a full-service spa featuring massage and treatment rooms.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Aerobics nearby
- Ecotours nearby
- Golfing nearby
- Golf lessons available nearby
- Helicopter/airplane sightseeing nearby
- Kayaking nearby
- Mountain biking nearby
- Running track/path nearby
- Sailing nearby
- Scooter/Moped Rentals nearby
- Swimming nearby
- Yoga classes/instruction nearby
Guestrooms Guestrooms
Club king room
One king bed. Located on top floors. Club floor amenities; harbour view, complimentary phone calls, Internet, breakfast, snacks, and drinks 24 hours a day. Separate sitting area with couch, work desk, minibar, and Internet. Welcome amenities of fruit and chocolates. Evening turndown service. Bathroom with Gilchrist and Soames toiletries.
Club lounge access includes:
- Air conditioning
- Blackout drapes/curtains
- Cable television service
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Dial-up Internet access (surcharge)
- Electronic/magnetic keys
- Hair dryer
- Housekeeping
- Iron/ironing board
- Minibar
- Non-smoking only
- Pay movies
- Phone
- Private bathroom
- Refrigerator
- Rollaway beds
- Satellite television service
- Shower/tub combination
- Smoking permitted
- Voice mail
- Window opens
- Wired high-speed Internet access (surcharge)
- Wireless high-speed Internet access (surcharge)
Standard room
Two double beds. Located in the Terrace wing. Cable/satellite TV. High-speed Internet access. Minibar with refrigerator. Tea/coffee maker. Work desk. Bathroom with shower/tub combination.
All rooms include Accessibility featuresSuite
One Hollywood king bed. Separate lounge area with two couches. Welcome fruit and chocolates. Cable/satellite TV. High-speed Internet access. Minibar with refrigerator. Tea/coffee maker. Work desk. Bathroom with shower/tub combination.
Club lounge access includes:
Superior room
One king bed or one double and one single bed. Located in the City wing. Cable/satellite TV. High-speed Internet access. Minibar with refrigerator. Tea/coffee maker. Work desk. Separate sitting area with sofa. Bathroom with shower/tub combination.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- City Centre Wellington - 300 yards
- Museum of Wellington City & Sea - 400 yards
- Carter Observatory - 500 yards
- Central Library - 500 yards
- Frank Kitts Park - 500 yards
- City Gallery Wellington - 600 yards
- Civic Square - 600 yards
- Victoria University of Wellington - 700 yards
- City-to-Sea Bridge - 700 yards
- Botanic Gardens - 700 yards
3.0+ mi
- Wellington Intl. Airport (WLG) - 3.7 miles
- Paraparaumu Airport (PPQ) - 29 miles
- Picton Airport (PCN) - 43 miles
- Masterton Hood Airport (MRO) - 50 miles
- Blenheim Woodbourne Airport (BHE) - 50 miles
Reviews
Filter by:
-
All (9)
- Recommended (8)
- Not recommended (1)
Reviewed by a Hotels.com guest on Oct 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Needs Improvement"
Reviewed by a Hotels.com guest on Apr 19, 2009
Upon check in, they gave me a room that is not exactly what I booked for. I reserved for 2 queen size bed, but they gave me 1 king size without verifying with us. We had to go back to front desk, which is a waste of out time. To make things worse, there's no more rooms with 2 beds, and my friend had to sleep in a small couch. Parking is expensive and not easily accessible.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
"Good Location - could probably do with a face lift"
Reviewed by T of Dublin on Apr 8, 2009
Choose this hotel on the basis that it was close to the city centre & it was a five star rated hotel. In truth it is quiet close - although best to use the lifts that carry you to the basement level rather than walk down hill towards the centre. Staff were pleasant. Only thing for me - the room was alittle dated in decor - I was expecting a more impressive room based on the rating. The gym was small but useful. We did not dine in the hotel - however they recommended a fabulous restaurant near by. All in all it was fine -but definately not 5 star.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Excellent hotel in the BEST location"
Reviewed by Cheryl of Santa Rosa on Jan 30, 2009
We were very impressed with the size and layout of the room. The lobby and public spaces were well maintained and the staff very helpful. The best part was the location - just an elevator ride to the main avenue and next to the beautiful gardens!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Strait talking about James Cook Wellington"
Reviewed by a Hotels.com guest on Jan 11, 2009
When I booked the Wellington James Cook, I really did not know what to expext. The experience turned out to be fantastic. The location could not be more central with easy access to everything. More importantly the staff where just super and met you with a smile and a chirpy friendly greeting. The hotel facilities are top class and the rooms are very comfortable. I was that impressed that I booked the sister hotel in Christchurch on the basis of my Wellington experience. Eoghan from Ireland
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel and Location"
Reviewed by Joyce & Larry of North richland Hills on Jan 2, 2009
We enjoyed the luxury of this hotel. The location was great for shopping and banking just outside the street doors. The elevators were a bit confusing to us and other guests, but once we figured out which ones to get on, it wasn't a problem. We enjoyed the wonderful evening buffets. Thanks, Hotel.com for this opportunity.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Loved it!"
Reviewed by Judy of Sacramento on Dec 30, 2008
Great location--right in the CBC and directly off the motorway-- lovely accommodations. Unfortunately, we arrived on Boxing Day. Many, but not all stores were open, but almost all restaurants were closed. Except for that, it was a delightful stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"This hotel and staff was great"
Reviewed by Joyce & Larry of North Richland Hills on Dec 8, 2008
We stayed at the James Cook Hotel in Wellington, NZ on two occasions. Both stays were great. The hotel and staff were outstandings. I can't imagine anyone being unhappy about anything.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel in excellent location."
Reviewed by Celia of Pacific Palisades on May 16, 2008
I highly recommend this hotel to anybody traveling to Wellington, NZ.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews