"Cutomer Service Amazing"
Early check-in was not possible. Wonderful people at front desk answered all questions and took care of early morning travel arrangements. Watch valuables when outside. Apparently not frequently, but another guest lost luggage, money, etc. to thief taking advantage of crowd unloading at front door under pretense of helping guest.Genuine Hotels.com guest review
we were planning to stay two times first time was ok they decided to change our reservation for the second stay and move us to another hotel we did not pay attention to the tiny letters in the email we received while in our cruise when we arrive at at Melia sarria after our cruise they inform us they have no room for us we have to move to Melia Sky […] and they informed us we approved this change that was very unpleasant experience and very unprofessional way to do business. Read moreGenuine Hotels.com guest review
The hotel was under construction so i probably would have rated it better.Genuine Expedia guest review
Comfortable hotel and good staff Good location and access. Very clean and organized structure Good neighborhood and safe area.Genuine Expedia guest review
the hotel is really good. the receptionists are amazing, helping you out to find things to do in barcelona, what to do, how to do it, how to go etc.... was really happy with my booking !Genuine Expedia guest review
Not really a 5 star. Carpet and room was dirty.Genuine Hotels.com guest review
Nice hotel; mainly business travelers, but less than one block from bus tour stopGenuine Expedia guest review
"Super comfortable very modern!"
Very enjoyable it's Spain! No complaints staff very helpful!Genuine Expedia guest review
"Poor service and attention"
We booked a non-smoking room and were told at the time of the check-in that they did not have non-smoking rooms. We were given a smoking room and their only solution was to send an employee to spray the room. Very disappointing.Genuine Hotels.com guest review
"Close to transportation."
The staff is very well trained. Very courteous and professional.Genuine Expedia guest review
"Close to transportation."
The staff is very well trained. Very courteous and professional.Genuine Expedia guest review
"Nice hotel off Diagonal"
A great hotel in a very nice neighborhood. Bit of a walk to the nearest Metro station.Genuine Expedia guest review
"2-day Getaway while visiting Madrid"
We went to Barcelona for an FC Barcelona vs AC Milan game. Decided to splurge just a little for the festivities. I am usually a Melia fan, however this one disappointed me. 20 € to use the pool/spa. King size bed was 2doubles binded together with bedsheets and front desk was not helpful. Would rather spend more $ somewhere else.Genuine Hotels.com guest review
"Four Star Plus"
It's a nice enough hotel, but not quite a five star. The bathroom is larger than the room. Thankfully we got a good deal or I would have been really disappointed.Genuine Expedia guest review
"the level club is well worth it!"
amazing hotel and customer service, the level club is well worth it, full breakfast every day with fruit and omelete bar, all day you have apetizers and drinks and after 7 pm you also have apetizers and all the alcohol you can drink! they change dollars to euros 24 hours a day and the concierge was great, we stayed for 8 days , 3 couples and we had […] a blast, i will defenetly come back Read moreGenuine Expedia guest review
"Hotel in Les Corts"
The Melia is in a good location for shopping along the Diagonal, business trips to the banking district, and fans of FC Barcelona. Transportation advantage: If you plan on attending a FC Barcelona football/soccer match or make a visit to Camp Nou, the high speed tram line (T1, T2, T3) is a 5 minute walk from the hotel. Since the line starts and ends […] near the hotel, the crowds and transit traffic after a match can be avoided. The hotel is clean, but is ready for a makeover. Easy to see worn carpets and furniture. But, this is a matter for fussy people. Everything in our room worked fine. Room service was prompt and the front desk was helpful, too. Read moreGenuine Expedia guest review
I would not recommend this to anyone. This hotel is rated as a 5 Star. It's more like a 2 Star. Apparently only 1 level has 5 Star amenities, whatever that means in Barcelona. The space between the end of the bed and the wall was almost 25cm. The TV is attached to the wall in the corner and does not swivel. Carpets are stained and dirty. Usually a 5 […] Star hotel includes a coffee unit. After I was inconvenienced and had to pack up, I was moved, only to a room where the shower smelled rotten, the handy-man had to come and fix the air conditioning unit and they left a kettle in the room for 'coffee' where the cable wasn't even long enough to reach a plug. Certainly a let-down especially when you have paid for and expected 5 Stars. I guess every country's 'rating' system differs. Not sure who awarded these stars. Also be aware that the rate excludes taxes, breakfast and the used of the spa / pool. Read moreGenuine Expedia guest review
"Good hotel with a nice bathroom.)"
I was staying 3 nights in Barcelona. First I thought it's a bit too far from center. But it wasn't a problem. If you arrive by plane you should take a train to Saints and take a bus #32. It's easy and cheap. Buy 10 trips card, it cost 9€ and you can use it for train, metro and bus! Great bargain.) Our room was really small, but we didn't spend much […] time there. Good thing, each room has a kettle, so you can make your own tea. Bathroom is really good, nice shower and a lot of shampoo and hair conditioner and etc. everyday! Touristic bus stop is 5 min walk from the hotel on Diagonal ave. near Starbucks. Very easy to catch a bus to Saints train station, 5 min walk to bus stop #27. The only disappointment for me was a size and there was no view at all... But I didn't think about it cos I was out all the time.) P.S. Champagne sangria is delisious! Enjoy Barcelona! Read moreGenuine Expedia guest review
Staff accommodated request for adjoining room and extra bed in one room (for 3 adults). Room was large enough to accommodate all three adults. Convenient to have adjoining rooms as we shared supplies and electronic charging adaptors. I thought our reservation included the breakfast; however, did have to add that at 17+ Euro/per person price at time […] of checkin. Breakfast buffet was great. Enjoyed champagne everyone morning and a make to order omelet so breakfast was one of our two main meals of the day. Read moreGenuine Hotels.com guest review
"Great Hotel for location and breakfast"
Definately one of the best breakfasts in BarcelonaGenuine Expedia guest review
"Weekend in Barcelona in may"
Central location near Diagonal, Spanish sq., RamblaGenuine Expedia guest review
"A fifteen minute walk to the Metro"
I didn't know what to expect and was very pleasantly surprised. Upon our arrival, we were told about the breakfast plan. For 49 euros we could have an upgraded room along with a delicious breakfast plan daily. Later in the evening the hotel offered a light tapas affair with alcohol, which was also included in that amount. This was truly a treat since […] I wasn't expecting this. Not being a night owl, it was a perfect way to end the evening before heading off to bed.I would definately recommend this hotel. The service was perfect in every way. The staff took very good care of their guests. Read moreGenuine Hotels.com guest review
"solid with excellent friendly service"
Aspires to hipness and manages fine...excellent friendly staff, good location if not overly central to tourist spots ...excellent views from many rooms - a bit of style - excellent hotel -Genuine Hotels.com guest review
Loved everything about it. Front desk very helpful. Only down side was that the internet station wasn't working. I was'nt aware of additional computers on 1st floor until my last day. It would have saved me a lot of problems with my flights had I had the use of a computer. If the computers can't be made to work, it would be better not to offer that […] option. Read moreGenuine Hotels.com guest review
"Great for business travelers!"
Good experience in the overall, specially the staff!Genuine Expedia guest review
It was absolutely fantastic. Everyone was so kind and helpful. Breakfast was awesome. It was a short taxi ride to main places in Barcelona. The room was great even though it was not one of the most expensive. I will definitely stay there again when I go back to Barcelona.Genuine Hotels.com guest review
"Good hotel, could have been great"
From the US, stayed with my girlfriend. Very nice hotel, the staff was friendly and helpful. They all speak about four different languages. Hotel was very nice, clean, and well designed. One minor detail, the lobby smelt odd... not bad, not good, just odd. Can't explain more than that. Didn't actually eat here, but the restaurant looked nice, as well […] as the lounge area. The room was very nice, liked everything about it. One minor thing they needed to fix, the shower had a bit of mold on the ceiling, didn't look very good. One other thing about the service which really upset me, we had our Do Not Disturb sign on the door, but they still literally entered our room without knocking while my girlfriend was naked. Proof that those signs don't always get the job done. Finally, the location is good, but not great. You are basically on the Diagonal, which is the main parkway with all the shopping and stores. But the hotel is on the West end, so you need to do some walking to get to the really nice area. I feel like I am being pretty harsh in this review, overall the stay was excellent. They just could've done a few small things to take it above and beyond, but fell short on some details. Would definitely recommend, but you can find better hotels in Barcelona, although they are probably more expensive. Read moreGenuine Expedia guest review
Nice, clean, not cheap. Good location by bus or taxi, the metro is a little bit further away.Genuine Expedia guest review
"Don't think of this hotel as a premium property"
I was unable to convince the hotel staff that indeed our HVAC was not working. The internet had new usernames and passwords six times during my stay there. Too much hassle.Genuine Expedia guest review
"Good Place to Stay"
Great service and bathroom and good rooms and location. I recommend the hotelGenuine Expedia guest review
"Shame about the reception staff"
Lovely lobby and bar/restaurant areas with friendly and helpful staff. Room a little small for 2 (standard double). Checking in and out was painful with chaotic staff making multiple errors. Many seemed to be unsupervised trainees. No manager available to solve problems during bar/restaurant opening hours.Genuine Expedia guest review
"Excellent and peaceful stay"
Loved the location peaceful n safe. Away from the mad buzzle of the tourist attractions. Convienent buses n train to all the attractions or a 30 minute walk The staff were helpful and spoke English. We requested adjoining rooms and it was granted. Didn't have food at the hotel so don't know the quality or price.Genuine Expedia guest review
"Nice hotel; small spa"
Quite nice hotel about 15 minutes walk from the city centre. Closest metro station is about 10 minutes away. Access to the spa can be gotten by purchasing access to the level which also includes a buffet open from 7 am to 11 pm. Very friendly and nice staff and they were very happy to give us directions and locations to visit during our stay. Spa could […] be bigger and less noisy (water jets) but all in all it was a good experience. Read moreGenuine Expedia guest review
Great facilities but a little out of the way. Worth it for the hotel staff and facilitiesGenuine Expedia guest review
"Fantastic mystery hotel"
My wife and I booked the mystery hotel through expedia and we're a bit apprehensive about what we would get but this hotel was great. Room was very good and the service was first class. Could be a bit closer to the metro but the nearest station is only a 10 minute walk, so if u are not very mobile then think about somewhere else.Genuine Expedia guest review
excellent hotel ,very Friendly staff , Good breakfast selection well located but not very comfortable sofa bedGenuine Expedia guest review
"Comfortable but not exciting"
At first the room they gave us was very unacceptable. After conferring with the person who checked us in our room was changed to something more desireable and larger. We are not sure of their policy, but it seemed if they could get the most for our money that was a plan.Genuine Hotels.com guest review
Hotel was not the best located for the sites of Barcelona however it is close to where the tour bus stops for anyone wishing to use it. The location is more suitable for business travel. There is a metro station about 12 minutes walk away but taxis are very reasonable in Barcelona. The hotel appeared recently refurbished and was in very good condition. […] Finishing a and decor are modern and tasteful. The view from our room on the 2nd floor was not great but I imagine higher floors have great views. That said we didn't intend spending the weekend looking out if the window. The room had two single beds. It was somewhat compact though the bathroom was excellent with a spacious shower and jacuzzi bath. There is a small gym, indoor pool and sauna. The gym is small and not well equipped but ok for a hotel I guess. The pool is also quite small but quite relaxing. I had lunch in the restaurant once. It wasn't amazing but was ok and not priced unreasonably. Overall I would recommend this hotel for business or leisure travel. Read moreGenuine Expedia guest review
"Nice place in Barcelona"
It's a nice place. Staff are very friendly. Lobby is very pretty and spacy. Location is a little far from city center but convenient to take a bus.Genuine Expedia guest review
Good business hotel, more 4 star than 5. Location ok, away from main tourist areas, but close to diagonal shopping centres. Metro 10 mins away which takes you to all major sights.Genuine Expedia guest review
"Not far from downtown"
Not bad at allGenuine Hotels.com guest review
"Good hotel, around 15 mins from main tourist area"
Room good and staff extremely helpful and friendly. Not in the main area but easily accessed by bus or walking. Would have liked tea and coffee making facilities in the room. Good cafés and bars beae to hotel provide a good alternative to hotel meals /drinksGenuine Expedia guest review
The hotel is a little out of the centre, but also only a 10 minute walk from the metro, which in Barcelona is really easy to use. Staff were very friendly and helpful and always seemed willing to go further to assist you.Genuine Expedia guest review
"Clean, comfortable and large room in lovely hotel."
Very comfortable king bed, corner room, quiet, nice toiletries, jacuzzi tub plus separate shower, in room safe, stocked mini fridge all combined to make our four days in Barcelona a wonderful experience. Hotel is at the edge of Eixample so walking to La Ramblas or Sagrada Familia would be quite a hike. Fortunately, the transit system in Barcelona is […] great. Buy a ten pak travel card and it can be used on the metro and bus...easiest way to get around. Cabs are also very good value and lots of them on the street at all times...just hail one. Read moreGenuine Expedia guest review
"Amazing service great views over Barcelona"
Great service. Friendly couldn't do enough for you.Genuine Expedia guest review
"OK but not near tourist attractions"
Hotel is said to be 5*, but feels like 3*. Room was a bit small and my biggest disappointment was the lack of kettle for tea / coffee making - even 3* hotels give this. Breakfast rates were steep and I felt they were trying to extract money at every juncture. Everything seemed to be extra - even the bottled water was part of the minibar. Spent all three […] days protecting my money. Would probably use again now that I know my way around Barcelona and how to get to the parts where all the action is - nothing in the vicinity near the hotel apart from Barcelona FC (Camp Nuo), which is about 30mins walk away (or easy bus ride). Read moreGenuine Expedia guest review
"Best of the best..."
Everything you can imagine for a 5 star hotel, as a frequent traveller, this is certainly the bestGenuine Expedia guest review
"Really helpful staff"
STaff were very welcoming, helped to my room with no expectation of a tip - just wanted to help. Doorman called me a cab over and helped me with my bag.Genuine Expedia guest review
"Nice hotel and walking distance to major shops."
Hotel was very nice and staff extremely helpful and knowledgeable on directions. Morning buffet breakfast was very good too. Overall the location of the hotel was not far from the main attractions, and bus ride was only about 10 minutes away from La Rambas, Park Guell and La Strada Familia. Only a 10 minute walk to Avenue Diagonal and Place de Gracia, […] for all the major brand name stores. Only complaint was our room's shower stall had a leak that needed some caulking to fix. They had to caulk it twice to correct the leaking from the shower stall. Read moreGenuine Expedia guest review
"Fabulous Staff. Great Location."
We're a family of four and booked two rooms to accommodate all of us through Expedia. Just getting off a cruise ship, we arrived at the Melia very early in the morning with the hope of dropping our luggage there until check in time. They went above and beyond - our rooms were ready and they checked us in right away! They also made sure to give us rooms […] side-by-side. The front desk staff couldn't do enough for us - they were amazing. Rooms are modern and the spa bathroom is huge. The only issues keeping me from giving the Melia a 5 star rating are: beds were uncomfortable, the carpet is worn thin, and we were put in smoking rooms. However, the amazing front desk staff more than made up for these minor issues. Read moreGenuine Expedia guest review
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