need big time update in bathroom elevator commons area carpets etc...too bad was looking forward to stay there again....but this hotel need a big uplift, sorry!Genuine Hotels.com guest review
"Most uncomfortable bed I've ever tried to sleep on"
Over the past 3 years, I have stayed in almost every hotel in the Homewood, I-65 area. La Quinta was, by far, the least comfortable, especially the bed. The mattress was worn out and unbelievably hard. The sheets felt like fine, course sand paper. I couldn't wait to check out. If you have another option, take it.Genuine Hotels.com guest review
"Ok for Cheap"
The staff was very nice but the hotel facilities leave a bit to be desired. Lots of cosmetic repairs left undone...worn carpet etc. left before breakfast so can't comment on that. We simply needed a safe place to stay for the night before a medical procedure the next day. Safety was never a concern.and we got a good nights rest. Couldn't really expect […] much more for the price. Read moreGenuine Expedia guest review
"Had to change rooms, not great . . . rate reduced."
We had reserved a smoking room. The first room was very messy, there was old food (banana on the night stand, ice chest half filled with water, trash, etc.) and there were no towels in the room. We called the front desk twice and after the second call decided to change rooms. Also, the room had an unpleasant smell (not related to smoke).The night clerk […] was unable to find someone to bring us the key so we had to go back to the front desk; which was not particularly close to our room(s). The second room had no ashtray - a second trip to the front desk was required and later that night we found there were no wash cloths in the room. We decided to make do with what we had and not make another trip to the front desk, especially since the desk clerk had some difficulty coming up with an ashtray. I did comment to the desk clerk (who I suspect was a manager) and had made notes on the cards left by the people who were supposed to have serviced both rooms. The desk clerk, the next morning, did record all of my comments and reduced our rate for the night, which I considered a fair resolution. Read moreGenuine Expedia guest review
"Housekeeping not up to par"
The hotel is nice but older. Housekeeping was not up to par. I was there for 3 nights. The didn't clean the room the second day and on the third, they picked up the towels but did not replace them. Of course, I didn't realize this until I was in the shower!! I think the only thing they did was make the bed. No replacement cups, shampoo, liners in the […] garbage cans. But the beds were comfortable and the room was clean. Read moreGenuine Hotels.com guest review
The guy Jason at front desk was very rude.... He was not professional and waisted a whole hour not letting me in my room.... The purpose for getting it was to let my kids swim for my son bday.... By time we was actually able to get in they only had a hour left to play.... I was very upset.... I will never ho back....Genuine Hotels.com guest review
Not much to choose from, but the worst thing was the wafflemaker. The waffle was sticking to the hot plate. No spray to apply to it. Not sure why not!! Really need to check on this.Genuine Expedia guest review
Sadly the service was not good. First the gave us a smoking room instead of a non smoking one. After changing room the bathroom was not working.Genuine Hotels.com guest review
"Comfortable needs attention"
The room was clean and pretty comfortable. More attention to detail would be appreciated like bags for the ice container. Also shower cap would be nice.Genuine Hotels.com guest review
"Met the need."
Wasn't expecting anything fancy, and got nothing fancy.Genuine Expedia guest review
"Decent stay, noisy neighbors"
The front staff was great. I walked into the front lobby, very neat, very nice and prompt. The elevator was dirty but the room was clean and smelled fresh. The air conditioner didn't work 110% to start with and the tv took a while to figure out. We had limited towels but the facilities were clean, could tell it was older but still in good repair. All-in-all.....for […] the price and location, I'd stay here again. Read moreGenuine Expedia guest review
A great room near the interstate and not too fast away from downtown or southern suburbs. The breakfast was Ok-too many carbs. I would stay here and so should you. This will make a great place for overnight on your way to Gulf Shores or somewhere else.Genuine Hotels.com guest review
The hotel personnel were very nice However the hotel need to complete makeover All in all we have a pleasant stay hi hope they redo the place soon That's the only reason I'm giving it a lower ratingGenuine Hotels.com guest review
"Clean beds, free breakfast"
Room had some stains on the floor & bathtub...floor was wet by air conditioner, handle broken off of bathroom door. Beds were clean to crash in late at night, and free breakfast was good.Genuine Hotels.com guest review
I scheduled a room with two queen sized beds and they stated they didn't have any. The air went off twice the first night and I woke up hot twiceGenuine Hotels.com guest review
"Perfect for an inexpensive night's rest"
We enjoyed our room and enjoyed the free breakfast!Genuine Expedia guest review
Only real complaint is that AC was noisy and thermostat did not work well.Genuine Expedia guest review
"Good overnight hotel"
My family and I spent the night here, on our way home from Florida. Nice, safe location. We were a little disappointed that the pool area closed at 10:00pm on a Saturday night, but the room was nice.Genuine Hotels.com guest review
Staff was friendly. My only complaint was that housekeeping did not give me time to open the door (I was napping when she knocked) before she unlocked the door to deliver fresh towels.Genuine Hotels.com guest review
"Not worth the money at all!"
Dirty and staff not friendly, nor helpful! I do not count a small love seat sleeper as a double bed, but they do!! Felt yucky sleeping there!!Genuine Expedia guest review
It was ok. Breakfast area was out of napkins and no coffee stirrers. No urgency to put any out after request was made.Genuine Hotels.com guest review
There were no wash clothes in the room. Had to go to front desk to get some. Toilet had mold around it and was dirty. Was there 2 days and did not get linen changed or trash emptied. There was no ironing board. It was not a good hotel experiencce.Genuine Hotels.com guest review
I have always think of this hotel as not up to par with the once I used to stay, but I was surprised. It was very clean, the room was larger than I expected, the service was good. My only complaint was the early morning noise from the people next to us. I would definitely stay there again. A fridge in the room would also be nice.Genuine Hotels.com guest review
Our stay was average at best. It appeared that the walls were in need of paint, or they missed small areas of the wall if it was just repainted. As far as the staff is concerned Ty was very helpful in providing recommendations for dinner and for directions to depart for Memphis.Genuine Hotels.com guest review
For the price the hotel is a good value. The handicap accessible room has a shower/tub with plenty of good grab bars and a chair to use. The room was clean - only problem was smell of cigarette smoke. Didn't realize we were on smoking floor. Overall, experience was good and will stay there in the future when we are traveling through the area.Genuine Hotels.com guest review
Exterior is very nice looking Pool needed cleaning Interior is very tired and in need of extensive renovation Carpeting is beyond need of replacing Bathtub was damaged beyond repairGenuine Expedia guest review
"Ok if you aren't too picky"
Hotel in general was worn out . The carpet, bathroom doors needed updating.The shower curtain would not stay in place. The room door had little light seal around it. Towels were used to block out light. Other hotel guests were very noisy. Breakfast was simple and adequate. Beds comfortable and our room was large.I usually stay at another hotel in Birmingham. […] This was the first time at a La Quinta. Read moreGenuine Expedia guest review
"$40 experience for $110"
I was put into a smoking room even though didn't want to be. There were kids running up and down hallway until 3 am and the hotel employees did nothing about it even though I called them 3 times - they were very pleasant, though. The room I was given was not nearly as nice as the picture on hotels.com. The Holiday Inn Express a mile down the road was […] twice as good, quiet, and clean for $9 more per night. Read moreGenuine Hotels.com guest review
"Needed a place to stay over night in a pinch."
It was clean and at a good price.Genuine Hotels.com guest review
"Okay if you are not so picky"
I found head hair on the floor of the Bathroom. Also I could not have breakfast with my family since there were not enough tables and seats. For the price I paid, I could get something better.Genuine Expedia guest review
I always love to stay at LaQuinta whenever I travel. I know the room will be comfortable, clean, and inviting. The quality of the breakfast is a definite drawing card because of my limited budget for travel. Thank you Hotel.com and LaQuinta for making my stay in Birmingham carefree and comfortable.Genuine Hotels.com guest review
Lots of small ants in room , no T V in sitting area, double booked our room.Genuine Expedia guest review
"For the price they charge!"
U would think they would have a frig or a microwave in your room... Food isn't all that it plays up to be... Wash clothes and towers are very dirty they wash them and still U can see the black dirt on them...... Do they use BLEACH...WHY NOT BUY NEW ONES WITH THE MONEY WE PAY YOU ALL???? CABLE DOESN'T HAVE MANY CHANNEL'S TO CHOOSE FROM..NOT AT ALL H […] APPY! Read moreGenuine Hotels.com guest review
"Needs attention - seemed like a Motel 6"
It was fine for one night. The front desk girl was very friendly and helpful and the location was great - easy off the freeway and restaurants close by. The hotel itself is in bad need of attention. The guest elevator looks like a freight elevator it's badly beat up as are the hallways. I really thought I was at a Motel 6 and not a La Quinta. The bathroom […] was very low grade and again it seemed like a Motel 6. It's good for a one night stay traveling through. Read moreGenuine Hotels.com guest review
"Looks OK form outside but dirty inside"
Looked great from the outside but inside was in bad shape and needs updating. Carpet needs replacing, elevators were very dirty, and the entire place needs new paint. However, the free Wi-Fi worked great.Genuine Expedia guest review
I was not happy when I arrived at the hotel bottom line I drove 8 hour from out town an my room was not ready for to enterGenuine Hotels.com guest review
"Good Value for Birmingham"
It is a nice La Quinta Inn. It is in need of some attention to detail maintenance. Doors need painting, bathrooms could use some fresh new chalking, vents need dusting, ect. Food quality at breakfast was very good.Genuine Hotels.com guest review
My family and I enjoy our stay but I would like for the hotel to make sure they keep washcloth in the bathroom at all time be for the guest get there, things like soap, shampoo, shower cape do help!!Genuine Hotels.com guest review
"No security or cameras of the parking lots"
The hotel itself was OK but our trailer was stolen off the back of our SUV. We were a late check-in at midnight and by 7am the trailer was gone. There are no cameras around the outside of the hotel so nothing to deter crooks.Genuine Hotels.com guest review
"Pets are welcome"
Had a wonderful stay! Very comfortable, clean, and loved a hotel that welcomed my little pet.Genuine Expedia guest review
The room was clean and comfortable, but there were some maintenance issues in the hotel at large. The carpet needs replacing in the hallways. The most disappointing feature was the disrepair of the workout room, a major consideration for me when I travel. The weight machine and the step machine were both broken.Genuine Expedia guest review
The night staff was very friendly and accommodating, but the morning staff seemed like they rather be somewhere else.Genuine Hotels.com guest review
"good for a night or two"
The fitness room was not well keep. Some of the equipment was broken and or just in bad shape.Genuine Expedia guest review
"Good Place to stay"
Clean , freindly staff, close toi downtown, we would stay tere again.Genuine Expedia guest review
"It's just ok"
Our stay was not horrible but during our two night trip the keys to the door stopped working four times and upon arrival we were sent to an acupied room. The location did feel like a safe though.Genuine Hotels.com guest review
I booked this hotel specifically because it had a pool, but when we arrived (in season, no less), we found a dark green, scummy cesspool with several inches of dirt at the bottom. The hot tub was usable, but the lack of care given to the pool didn't inspire a lot of confidence. As for service, the housekeeping was very efficient, but there was NEVER […] anyone at the front desk after about 5 pm--the girl was always hiding in the back office with the door shut. Kind of strange. Read moreGenuine Hotels.com guest review
"Not a nice place."
The hotel lacks maintenance shows sign of wear and tear and it is evident that the owner has not made improvements in the facility. The carpet in the hallways and room is very dirty, worn and bunched up almost causing my wife to trip. The breakfast is one of the worst I have experienced in a La Quinta and the front desk clerk on duty when we checked […] in was not friendly. The two front desk clerks on duty when we checked out never even asking how was the stay. Overall, I would not recommended this hotel to anyone. Read moreGenuine Expedia guest review
Great for overnight stay. Cold rooms.Genuine Hotels.com guest review
room was clean, if worn. very friendly, helpful employees. loved the room and layout of the breakfast area. good area. would definitely stay here again.Genuine Hotels.com guest review
"Nice value within short distance of UAB"
Good rate for stayGenuine Hotels.com guest review
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