"We were pleased"
Given what we were there for, to spend one night, we were very pleased with the accomodations. We experienced no issues whatsoever. The room was spacious, very clean and well equipped to meet our needs. The fact that it includes breakfast, although very basic at best, makes it worthwile.Genuine Expedia guest review
"Nice large room and quiet area"
Rooms were new, looks like they were recently re-conditioned. Area is very quiet and off the main busy areas but still has easy access to restaurants and other amenities in the area, easy to get on Interstate. This hotel was very convenientGenuine Expedia guest review
Worst hotel experience ever. Pet friendly hotel but it took them 9 hrs to do something about a dog that was left in room by itself barking the whole 9 hrs. Disrupted the entire floor. Next night fire slarm going off for no reason at 3:00 am, snd took good 30 minutes to shut it off . Would never stay there again .Genuine Hotels.com guest review
"Love the renovations done in this hotel"
Only stayed one night and will definitely stay again. Very convenient to the galleria where my other family members stayed. Check in was easy, they even called about 5 mins after being in the room to verify everything was good.Genuine Hotels.com guest review
Staff was great, very helpful given busy circumstance. Room was clean & bed was so comfy! Will stay again!Genuine Expedia guest review
"Updates look great! Very clean."
The recent remodeling looks nice. Our room was clean, quiet & comfortable. Our "wake up" call came right on time. One suggestion:: when we arrived to check in, no one was @ the front desk for over 5-10 minutes. I walked around & shouted "hello" several times....actually, someone from housekeeping showed up & had to get the young lady from another area […] in the back. She was apologetic & accommodating when she came around the desk. Read moreGenuine Hotels.com guest review
I like the hotel very much but this time they were going through remodelations and woke me up several times with the machines and the smell of construction was all over.Genuine Hotels.com guest review
"Remodeling can be a problem"
I have stayed at this La Quinta Inn in the past and always found it to be a good experience. I also recognize that to improve and maintain the hotel is an event that can cause some discomfort. We had difficulty with the paint fumes from the painting in the halls and in the main floor lobby area. Also, there was an unusual amount of noise in the halls […] from other guests during the night, possibly because we were in a room so close to the elevator. So I would advise to ask for a room away from the remodeling and away from the elevator. Staff was helpful to the extent they could be and I will remember in the future to ask about where the room is located and any work. Read moreGenuine Hotels.com guest review
It was pretty bad. We checked in late at night, very tired from a long day of driving. We went to our room and as we started to unpack, we noticed a noise from next door, like a phone was off the hook. We called the desk and they moved us to another room, which was a smoking room! It was awful, at that point we just stayed in the room. I could still […] smell the smoke on my clothes days later. Read moreGenuine Hotels.com guest review
It was wonderful nice staff,clean rooms even under construction. Very quiet area even it being by interstate was enough off road to be quiet. Will be staying here again. : )Genuine Hotels.com guest review
all worked well,remodel in processGenuine Hotels.com guest review
We arrived a day early and the staff was very accommodating. Definitely pet friendly! We would stay there again.Genuine Hotels.com guest review
"Poor standard rooms"
Bed linen smell of cigarette smoke. Trashy parking lot. Elevator unclean and outdated.Genuine Hotels.com guest review
"don't go there"
hall carpet was dangerously loose and filthy. elevator was not functioning correctly and filthy. breakfast was weak and not appetizing.Genuine Hotels.com guest review
Great location, easy access, lots of different eateries in the area. Wonderful stay.Genuine Expedia guest review
I was unable to get towels after 6: pm.Genuine Hotels.com guest review
"Clean and Pet friendly"
The staff was kind and efficient. The room was clean and quiet.Genuine Hotels.com guest review
"Dated but affordable"
Staff was pleasant and attentive. Room was good but dated with wear on basics. The room was clean and orderly but hallways and common areas were less clean.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Be sure you don't get a smoking room!"
I've stayed in this hotel a couple of times before and have had nice rooms. However, this trip, my room was not ready in time for an early check in, so I agreed to take a smoking room that was ready. Big mistake. The smoking rooms are in the building at the back of the hotel which is in severe need of update. If you get a nonsmoking room, you'll likely […] be VERY satisfied with price and location. Read moreGenuine Hotels.com guest review
"Good for the price"
The room was fairly nice as long as you don't let little things bother you i.e. no trash liners, weird spot in shower, but the linens were very clean which means more to me. Breakfast consisted of toast, bagels, muffins, cereal, and a waffle maker.Genuine Expedia guest review
"Not sure why this has a lower (3.5) rating"
Definitely one of the nicer LaQuintas I've stayed in. Good service. Nice room. Quiet location.Genuine Hotels.com guest review
Room was very clean and well laid out. Other than no trashbags in the trash cans, room was very nice.Genuine Hotels.com guest review
The hotel was very peaceful. I got it to study in peace and it was perfect and clean.Genuine Expedia guest review
"Close to daughter's college"
My stay was brief, but pleasant. The Hotel interior is dated, but the room was clean and the bed comfortable. The staff won't blow your door down with kindness, but they were not rude either.Genuine Expedia guest review
"a bit worn"
However, the beds were comfortable and the television was good and the room had a neutral smell.Genuine Hotels.com guest review
Allows dogs and there were lots if you are allergic, watch out!Genuine Hotels.com guest review
Customer Service was terrible! There is no available business center. The receptionist that checked us in could not print out 2 pieces of paper for us. These where tickets to a business conference we were headed out to. There was no ironing board in my room and it was a headache to get one. Do no recommend this hotel!Genuine Hotels.com guest review
"Needs repairs in rooms"
We cked in late Sunday evening. Went to room assigned to find phone did not work and there was a short in the lights between the beds...couldn't get the light to turn off. Had to walk back down to desk since phone didn't work to report. Our room was changed and the desk attendant did call us after entering the new room to ck on everything. Very helpful. […] But rooms should be in perfect condition and checked for these kinds of things by staff before customers enters. Read moreGenuine Hotels.com guest review
I recently stayed a night in this hotel before picking up a new Indian motorcycle at a nearby dealer. The holtel is clean, well maintained, professional staff, and in a great location for resturants, shopping, etc. I would stay in this hotel again.Genuine Expedia guest review
Stayed 3 nights. Had to ask for wash clothes 2 day. Carpet in hall rolling up. Water damage? Elevator inspection out of date. Dirty.Genuine Hotels.com guest review
"Nice place to stay"
Stayed there because it was centrally located for going to the Alabama game and Talladega all in one weekend. Overall the building itself is dated and needs updating. The continental breakfast could be better the coffee was I think instant. The rooms were clean and served its purpose. Staff was friendly and helpful. If stay there again.Genuine Hotels.com guest review
"In dire need of repairs"
I was not happy with this hotel. Although I was looking for an inexpensive hotel, I didn't want to stay in such a ramshackle of a place. The entire hotel seemed to be in disrepair. In our room, the sheetrock was dropping from the bathroom ceiling; wallpaper was peeling off the wall; the bathroom door was coming off the hinges; and the exterior windows […] were filthy. These same issues appeared to plague the rest of the hotel as well. The fact that our exterior window opened all the way would not have been so concerning had we not been on the third floor. Read moreGenuine Hotels.com guest review
"ok for one night"
The hotel was what you would expect for the age and price. Clean rooms, friendly staff.Genuine Hotels.com guest review
Hotel rooms needed much work. Counter top in bathroom falling, Stains on sheets found. Carpet in hallway needed replacing. Hotel site lists refrig in rooms but not available on two occasions. Location was nice, but I will stay somewhere else next time.Genuine Hotels.com guest review
Needs updating barelyGenuine Hotels.com guest review
We only stayed one night, but everything was perfect. We traveled with 4 small dogs & 2 cats and had no problems at all. Rooms were clean & spacious. Will definitely stay here againGenuine Hotels.com guest review
need big time update in bathroom elevator commons area carpets etc...too bad was looking forward to stay there again....but this hotel need a big uplift, sorry!Genuine Hotels.com guest review
"Most uncomfortable bed I've ever tried to sleep on"
Over the past 3 years, I have stayed in almost every hotel in the Homewood, I-65 area. La Quinta was, by far, the least comfortable, especially the bed. The mattress was worn out and unbelievably hard. The sheets felt like fine, course sand paper. I couldn't wait to check out. If you have another option, take it.Genuine Hotels.com guest review
"Ok for Cheap"
The staff was very nice but the hotel facilities leave a bit to be desired. Lots of cosmetic repairs left undone...worn carpet etc. left before breakfast so can't comment on that. We simply needed a safe place to stay for the night before a medical procedure the next day. Safety was never a concern.and we got a good nights rest. Couldn't really expect […] much more for the price. Read moreGenuine Expedia guest review
"Had to change rooms, not great . . . rate reduced."
We had reserved a smoking room. The first room was very messy, there was old food (banana on the night stand, ice chest half filled with water, trash, etc.) and there were no towels in the room. We called the front desk twice and after the second call decided to change rooms. Also, the room had an unpleasant smell (not related to smoke).The night clerk […] was unable to find someone to bring us the key so we had to go back to the front desk; which was not particularly close to our room(s). The second room had no ashtray - a second trip to the front desk was required and later that night we found there were no wash cloths in the room. We decided to make do with what we had and not make another trip to the front desk, especially since the desk clerk had some difficulty coming up with an ashtray. I did comment to the desk clerk (who I suspect was a manager) and had made notes on the cards left by the people who were supposed to have serviced both rooms. The desk clerk, the next morning, did record all of my comments and reduced our rate for the night, which I considered a fair resolution. Read moreGenuine Expedia guest review
"Housekeeping not up to par"
The hotel is nice but older. Housekeeping was not up to par. I was there for 3 nights. The didn't clean the room the second day and on the third, they picked up the towels but did not replace them. Of course, I didn't realize this until I was in the shower!! I think the only thing they did was make the bed. No replacement cups, shampoo, liners in the […] garbage cans. But the beds were comfortable and the room was clean. Read moreGenuine Hotels.com guest review
The guy Jason at front desk was very rude.... He was not professional and waisted a whole hour not letting me in my room.... The purpose for getting it was to let my kids swim for my son bday.... By time we was actually able to get in they only had a hour left to play.... I was very upset.... I will never ho back....Genuine Hotels.com guest review
Not much to choose from, but the worst thing was the wafflemaker. The waffle was sticking to the hot plate. No spray to apply to it. Not sure why not!! Really need to check on this.Genuine Expedia guest review
Sadly the service was not good. First the gave us a smoking room instead of a non smoking one. After changing room the bathroom was not working.Genuine Hotels.com guest review
"Comfortable needs attention"
The room was clean and pretty comfortable. More attention to detail would be appreciated like bags for the ice container. Also shower cap would be nice.Genuine Hotels.com guest review
"Met the need."
Wasn't expecting anything fancy, and got nothing fancy.Genuine Expedia guest review
"Decent stay, noisy neighbors"
The front staff was great. I walked into the front lobby, very neat, very nice and prompt. The elevator was dirty but the room was clean and smelled fresh. The air conditioner didn't work 110% to start with and the tv took a while to figure out. We had limited towels but the facilities were clean, could tell it was older but still in good repair. All-in-all.....for […] the price and location, I'd stay here again. Read moreGenuine Expedia guest review
A great room near the interstate and not too fast away from downtown or southern suburbs. The breakfast was Ok-too many carbs. I would stay here and so should you. This will make a great place for overnight on your way to Gulf Shores or somewhere else.Genuine Hotels.com guest review
The hotel personnel were very nice However the hotel need to complete makeover All in all we have a pleasant stay hi hope they redo the place soon That's the only reason I'm giving it a lower ratingGenuine Hotels.com guest review
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