The sink was cluck, and no water flushing in the toilet.Genuine Hotels.com guest review
"up to the task."
Internet free for awards members when I was there...Genuine Hotels.com guest review
"Good hotel...more like 3 stars"
My sister and I got a room with 2 single beds. It was great that the beds were separate from each other. Normally, 2 single beds come attached to each other, which is the craziest thing ever. Anyways, The room was much more spacious than average hotel room in Europe. The only complaining I have is regarding to room not been 100% vacuumed, and they do […] not replace shampoo or soap often. Also, you can not move things around the mini bar to put your own things because the sensor will understand that you have drunk or eaten something's you will need to clarify that during check out. Overall, good hotel and convenient location near the subway. I would prefer to have stayed nearer the touristic area though. Read moreGenuine Hotels.com guest review
"Hotel with very, very small room...."
Room was really small, no free WiFi and the HVAC was malfunctioning. Thank goodness we only booked one night. The website is misleading.Genuine Expedia guest review
It was all good but I don't know why they don't put shower gel in the bathroom. Close to the tube station and park, a nice quiet area. The internet is quite expensive even the cheapest pub can offer it for free.Genuine Expedia guest review
I recently stayed at Holiday Inn Regent Park. I have no complaints at all. It is perfectly located for central London and several of the popular attractions that are on offer. The staff were pleasant and helpful. It is a short walk to Regent Park Station and even closer to Great Portland Street Station both providing public transportation links.Genuine Expedia guest review
They charge 16.50 pounds per day for Internet. Good hotel but it's spooky as much as they nickel and dime.Genuine Expedia guest review
"Good location but not perfect"
So, the price and location were fantastic. I was a little shocked you have to pay separate for internet. The breakfast was not good (do not buy it). You had to scan your hotel card to make the elevators operate (strange). Two light bulbs were out in my room. The bathroom is a little tight, but there is a nice BIG tub. I was annoyed that when I informed […] the front desk of my wake-up call needs, they failed me on the morning I was catching my flight - there are NO alarm clocks in the room! The concierge misinformed me about a few things. Overall, I was a little annoyed. But, there is a market on the corner, VERY close to the hotel, so you can buy your own bottles water and breakfast/ snacks if you want to avoid their highly priced mini bar and/or below par breakfast. I would probably pick a different hotel next time, but it wasn't the worst. Read moreGenuine Hotels.com guest review
"Adequate hotel convenient to tube station"
Dinged in the rating because of high cost of wireless internet and breakfast. Other than that, the hotel was adequate (not bad, not spectacular). It was convenient to the tube stop I needed the most, which was a big positive for me. I would stay there again if its price was better than other equally convenient options.Genuine Hotels.com guest review
"In all aspects a great stay! Great value!"
Very clean, friendly front desk staff, great location and helpful concierge (we needed a dinner reservation)Genuine Hotels.com guest review
"Okay but not stellar"
Front desk staff weren't overly polite. The hotel was noisy with cleaning staff cleaning much of the time from early morning until 4 p.m. There were awful noises above my room (sounded like roof work) but it wasn't the roof. The walls were paper thin and I could hear others in their rooms going to the bathroom. Ugh! What's more - my plane landed early […] and they refused to check anyone in until 2 p.m. I was there a little after 1 p.m. Just ridiculous. I won't be staying there again. I will say that the room was clean, but the bathroom had a funky smell to it regardless. Upon checkout, a man at the front desk was very nice and helped me arrange a taxi. That was the best service but it was too late by then. The men were much more hospitable than the women. Read moreGenuine Expedia guest review
"Great Location: Close to 2 tube stops!"
Probably the best combination of location and price we have found in Near-Central London. It's a comfortable room, not great shower, but perfect for West End shows or Central London sightseeing. Regent's Park tube stop is a 5 min walk, or Great Portland Street is just behind the hotel.Genuine Hotels.com guest review
The hotel is close to underground, very easy to go to city center. There are also some good restaurants near the hotel. The staff are very helpful. If the hotel can provide free wifi, it will be awesome. In the lobby, there are two computers, but only one is connected to internet, so during peak time, there are many people waiting for the computer.Genuine Expedia guest review
"nice hotel; only basic services are complementary"
Nice hotel; situated in the heart of London short walking distance from the tube and Regent's Park. Clean rooms and congenial staff. Only problem is access to wireless - very expensive (5 pounds per hour), no free wireless in lobby; hours of free internet in business centre are limited. Breakfast is also not included in room price, but this is less […] of a concern. Read moreGenuine Expedia guest review
"OK, but bad internet svc."
The hotel was ok, but expensive for what you get. The room was tiny, (not uncommon in London.) We could hear the guy in the next room snoring at night. But the reason we would not come back is that the internet service was the slowest I have seen in a decade. Videos could not be streamed. As a Gold member of the hotel company, I am supposed to get free […] internet service. (I did, I was required to pay extra to upgrade to a realistic level of service. The price for that was really expensive.) It did not really work well either, and while the hotel did not charge me after all, it made it hard to get my business done. On the positive side, the staff was friendly and the conference facilities were good for the meetings I attended. I hope the hotel upgrades the internet service. Read moreGenuine Expedia guest review
"Holiday Inn Regents Park"
This is an excellent hotel, with a good location. The hotel staff were really helpful.Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park Dear Anthony, Thank you for taking the time to review our hotel. We are so pleased that you described our hotel as excellent, and are glad our staff were really helpful, what a lovely review. We hope you visit us again soon, and are, once again, able to enjoy our fantastic location. Kind Regards, Miriam, GMs office
"Very nice hotel"
Our aim was to get a hotel close to Oxford street & underground stations. This hotel's location delivers it. The walk from there to Oxford is not too long at all. Also, I had some issues due to my credit card etc, the staff was very helpful. I am very pleased with my stay.Genuine Expedia guest review
This was a very quality hotel. The staff were very friendly and the room was very comfortable. The food in the restaurant was also very good. The hotel was very close to public transportation, so getting around London was very easy.Genuine Expedia guest review
Response by Holiday Inn London - Regent's Park Dear Tonya, Thank you so much for your review, it is of paramount importance to us that our guests' leave happy, so we always make sure our best efforts are put forward. I will be sure to pass your kind comments onto our Head chef 'Stewart' and his team, our award winning sausages and eggs prepared freshly to your liking often receive great feedback, I'm glad you agree. We are very fortunate to have a fantastic London location, and this certainly adds to our guests' satisfaction. The internet is available for free up to a certain period of time in the hotel lobby, however we take your comments on board regarding the WIFI and once again appreciate your feedback. We hope to see you again in the near future :) Kindest Regards, Miriam, GM's Office
I made reservations for three rooms, the Expedia ad specified king size beds, the pictures showed only king size beds, the Expedia operator specified king size beds. The first of my party to arrive was given a room with a king size bed. Two hours later the manager came and told him he would have to move that afternoon as the room he was to get was two […] twin beds. After an argument, the manager relented. The second arrival and the third (me) were given rooms with two twin beds, I was told that there were no rooms with king size beds in the hotel. Not a terrible issue as we were three individuals traveling for business and we each had our own room. But if it had been a couple that reserved.... Service was pleasant and excellent. Good location. Overall a 4/5 Read moreGenuine Expedia guest review
wi fi now is very important but its too expensive it was ftee in all other hotelsGenuine Expedia guest review
The hotel staff was welcoming and responsive to any request I made. The accommodations were very comfortable, very clean, and quiet. I found many good quality restaurants within short walking distance, as well as post office, newsstands, transportation and convenience stores. This is a hotel I would definitely book on my next trip to London.Genuine Hotels.com guest review
"This was a very nice hotel."
We stayed for one night, and we had a good experience. There was a charge for WiFi. We read this ahead of time but had forgotten.Genuine Expedia guest review
"Great place for vacation"
The hotel is in a good location near 3 subway stations. The staff are helpful and the hotel is clean.Genuine Expedia guest review
"Holiday Inn Regents Park"
The hotel is in an excellent location, close to Regents Park. It uis easy to reach Oxford St., and Regent St by local buses. It is also a short walk to Great Portland St. Underground station for easy access to St.Pancras International and other mainline stations. The hotel facilities are very good, and the surrounding area is pleasant.Genuine Hotels.com guest review
"Nice quiet room"
Quiet location near Regent Park. The room was clean and up to date, and included a mini bar fridge with reasonable prices. Downside for me, was no workout facility on-site. We found a nice restaurant close by. A little pricey, but decent value compared to nearby hotels. Air conditioning worked great!Genuine Expedia guest review
"Need an expense account"
Clean hotel in a quiet neighborhood about 3/4 mile from Oxford Circus. The rooms were smallish, but we were most disappointed that internet access cost £5-/hr, even with an "executive" room. I can understand that at a discount hotel but these are not discount prices. First room smelled of cigarette smoke, so we were moved, second room was noisy but […] clean. Checkout was noon, requested 30min extension and was told it cost £10/hr. Did not try the breakfast as also too expensive at £16+ each. Read moreGenuine Expedia guest review
Overall, we had a nice stay. Everything was clean and comfortable, and while the room was small, it was still more spacious than I'd expected for London. The location was near a tube stop, and within a short distance of some great restaurants. Some of the staff were super helpful and nice, some were not so much (trying to talk us into letting them order […] us a 43 GBP cab, rather than taking the tube for 5 GPB didn't go over so well with me). But no one was rude and we were overall quite pleased. Our only complaint, and I'm sure this would be true of many London hotels, was that there were none of the extras we'd experienced elsewhere in the UK... you pay for internet, there is no complimentary tea, and expect that breakfast there will be 4X the cost that it would be at a restaurant a few yards away. Read moreGenuine Expedia guest review
"Convenient and comfortable"
Hotel was fine. Clean and cozy. Close to underground transportation and could walk to plenty of food options. 5 minute walk to underground which can get you to London sights easily.Genuine Hotels.com guest review
"Great location, condition and service."
Was very pleased with this hotel and service. Is in great location for shopping in London and tube accessible. Would go back for sure in my next visit to London. Very friendly helpful staff.Genuine Expedia guest review
"Ovall pretty good"
The hotel was pretty nice. The room was on the small size but it was only just two of us. We arent ones to care about the room so much since we are just tourist so it was perfect for what we were looking for. It had a great location though. The bath tub was a great size. The walls are a bit on the thin side thoughGenuine Expedia guest review
"Good location, solid but not luxurious"
Located near Regents Park with restaurants, pubs, and tube stations nearby. A great home base in London with no worries about neighborhood if coming home late or leaving early. Room was European-small and one lamp had a burnt out light. But it was otherwise clean, up to date, and in perfect working order. Hotel staff themselves were fantastic, especially […] in arranging a cab for an early morning dash to Heathrow. Read moreGenuine Expedia guest review
There was problem whit the conection of internet ,Genuine Hotels.com guest review
I booked this for my son's 25th and asked for the hotel to make it special for him & his girlfriend - they did! My son was delighted with the upgrade to his room and was chuffed at how close the hotel was situated to all the places he wanted to visit. Thank you xGenuine Hotels.com guest review
Location wasn't that goodGenuine Hotels.com guest review
Friendly staff, a lovely feel to it, at a reasonable price. Everyone was very kind to my 4 year old too.Genuine Hotels.com guest review
"great hotel and great location"
If central location is what you are looking, look no further. Great location, close to tube and buses and walking distance to Oxford St. The staff were really helpful and friendly too. Rooms were reasonably sized for central London, and beds were comfortable. Didn't wake up in time for breakfast but heard good things. Will definitely be staying aga […] in. Read moreGenuine Hotels.com guest review
"Great location, good hotel."
Great location, nice room, very clean, and surprisingly quiet. 2 out of 3 lifts were broken for period of stay which meant long queues to get in remaining lift, and slightly surly reception staff.Genuine Hotels.com guest review
"Holiday Inn London"
Very nice clean hotel. Rooms very nice, comy beds.Genuine Hotels.com guest review
"Very obliging staff"
Very obliging staff and given a free upgrade to an executive room newly refurbished in March. Very modern. The restaurant staff were very helpful in checking ingredients for our son who has a nut allergy. Thanks for nice stay.Genuine Hotels.com guest review
"Very comfortable hotel"
Room and bathroom were small but very comfortable. Staff were very pleasant.Genuine Hotels.com guest review
I felt satisfied with the outstanding quality services of the Hotel. many thanks.MORE POWER!!!Genuine Hotels.com guest review
Concierge didn't bother to look up when we arrived, two receptionists both looking down at screens, only a couple of second delay but just took off the expected welcome. Waitress in bar stayed behind the bar while I had to go to bar to order lunch. The room was great and the arrival was saved by the house keeping manager on our floor. She was really […] welcoming and directed us to our room. Room was lovely. Read moreGenuine Hotels.com guest review
"Well run hotel"
We really enjoyed our stay. The hotel staff were very friendly and helpful. The rooms were very clean and it is in a great position, walking distance of ten minutes to the main shopping areas of LondonGenuine Hotels.com guest review
Service was pretty good but the condition of the hotel itself is not. My room in particular was dated, worn and looked like it hadn't seen any form or refurb in over 10 years. I have stayed in better looking travelodges. Breakfast in my room missed a few selections I made the night before and was cold. I would seriously look elsewhere.Genuine Hotels.com guest review
Comfortable and clean room, at good quiet location. A bit pricey considering it doesn't offer free Wi Fi which travellers need nowadays. And concierge suggested going to Heathrow by taxi which cost 55 GBP instead of Subway which cost under 10 GBP.Genuine Hotels.com guest review
"First time at a Holiday inn Regents parkL London"
From the moment we arrived they could not have looked after us any better. The room was clean and tidy, complimentary slippers, bath and shower products. We had booked bed and breakfast and they had plenty of food to choose from. As for location it was a walk from Great Portland Street Tube Station. We will stay here again when next in London.Genuine Hotels.com guest review
"Well located, renovated contemporary rooms"
Good location near Regent's street and Regent's park good for jogging and walk in city centerGenuine Expedia guest review
"Would stay again in a heartbeat."
Room was newly renovated and perfect. Restaurant was clean and good food quality. All staff were very friendly and very helpful. Location excellent for tube and attractions and cafés.Genuine Expedia guest review
Stayed here a few time and find the staff and facilities excellent. NCP car park underneath is handy also. Tube just up the road.Genuine Hotels.com guest review
"Very Good Hotel in a Good Location"
On arrival I was given my room key but when I went up to my room it was still being cleaned. Staff were very apologetic and upgraded me to an executive room. The room itself was quite spacious for a london hotel, and the bed very comfortable. The hotel is in a good location, within walking distance (about 10-15 minutes) from Euston, and near a number […] of tube stations. If walking to the hotel I would recommend having a map with you, as on the first visit it can be a little difficult to find: although the somewhat secluded nature is a real benefit as you have none of the constant traffic noise that you would normally expect from a central London hotel Read moreGenuine Expedia guest review
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