All hotels in London, England, United Kingdom
1 room, 2 adults
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Carburton StreetLondonEnglandW1W 5EEUnited Kingdom, ‏‎855-239-9227
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 774 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Vibe
    Poor vibe
  • WiFi
    Bad internet service
4.0 / 5Excellent
"Good value, enjoyable business stay"
Pleasant and attentive staff. Convenient to tube stations and office, and a great selection of restaurants in the area.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Thank you for sharing your recent experience with us Lucy, I am happy to hear that you had an enjoyable business stay. Best Regards, Apple Radam - Guest Relations Executive
1 night business trip Feb 24, 2016
Lucy
GB
4.0 / 5Excellent
Very good value from hotels.com. Excellent location, easy walking distance for many attractions, shopping, West End. Would definitely use this hotel again.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Valued Guest, We are indeed a perfect location when getting around the tourist attractions in London, I am glad that you'd consider staying with us again. Best Regards, Apple Radam - Guest Relations Executive
2 night romance trip Mar 4, 2016
A Traveler
GB
5.0 / 5Outstanding
"Great location"
Good hotel, friendly and helpful staff.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Snush, Thank you for your five star feedback, we hope to welcome you again. Best Regards, Apple Radam Guest Relations Executive
2 night trip Feb 19, 2016
A Traveler
GB
4.0 / 5Excellent
"Excellent location - quiet and safe."
We needed just one night nr Fitzrovia and with disabled access if poss. The hotel was excellent and we had just that. The service levels and staff were excellent throughout. I don't like to criticise because the staff were so good but if I may: pillows were uncomfortable, in room food quality could have been better value (e.g. lasagne was a mush, breakfast was cold and so left most of it), bathroom heater barely working (portable one supplied quickly though). The rooms had seen better days, but were still very nice and overall we had good value. Parking was very expensive ut convenient. The staff in all areas were a credit to the hotel. I recommend this hotel and will use it again.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Valued Guest, Thank you very much for taking the time on writing us a feedback and for the recommendation, It is a pleasure to hear the fantastic comments towards our staff. I am sorry we have let you down on some aspects of your stay particularly the condition of the room, breakfast and food quality. I can assure you that your feedback has been passed on to the relevant department and ensure to work on issues efficiently to improve guest experience. We look forward to welcome you again. Best Regards, Apple Radam Guest Relations Executive
1 night romance trip Feb 18, 2016
A Traveler
GB
3.0 / 5Good
"Holiday Inn"
Very small room, even smaller bathroom.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear lauren, Thank you for your feedback, I am sorry we have not met you expectation with regards to the room and bathroom size. We hope this will not deter you to stay with us. Best Regards, Apple Radam Guest Relations Executive
2 night romance trip Feb 12, 2016
lauren
AS
4.0 / 5Excellent
"Enjoyable weekend break"
I very much enjoyed my three nights stay - the hotel is situated close to a tube station which makes getting around London simple.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Raymond, Thank you for your review, I am pleased to hear that you have benefited with the convenience of our location and to know that you have enjoyed your weekend break with us. We hope to welcome you again on your next visit. Best Regards, Apple Radam Guest Relations Executive
3 night trip with friends Jan 22, 2016
Raymond
GB
4.0 / 5Excellent
"One Night Stay"
The staff that we encountered were all friendly and efficient. The room was spotlessly clean and perfectly adequate. It was a very nice touch to receive a complimentary bottle of wine for my partner's Birthday. Breakfast was excellent, although we (and others) never did work out how to get an omelette!
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Jane, Thank you for your kind comments towards our team and choosing to stay with us on celebrating your partner’s birthday, I am delighted to hear that we have made it extra special and an enjoyable one. We hope to welcome you again in your next visit. Best Regards, Apple Radam Guest Relations Executive
1 night romance trip Dec 30, 2015
Jane
GB
4.0 / 5Excellent
Great
Genuine Venere guest review
2 night romance trip Dec 28, 2015
Andrew
GB
4.0 / 5Excellent
"Great location"
Great,friendly staff willing to help
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Julian, Thank you for your positive four star review. We hope to see you again on your next visit. Best Regards, Apple Radam Guest Relations Executive
1 night romance trip Dec 19, 2015
Julian
GB
5.0 / 5Outstanding
Hotel very clean and tidy, staff exceptionally helpful and polite
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Guest, Thank you for your review, I am glad you have enjoyed your stay with us. Best Regards, Apple Radam – Guest Relations Executive
1 night family trip Dec 6, 2015
A Traveler
GB
1.0 / 5Poor
"No the Best"
This was not the best of hotels for checking in, the queue was enormous, but this was due to the fact that the computer system wasn't working. I was given a room which was already occupied (as were other guests), I then had to wait whilst another room was found for me. After going out, on returning to my room the key wouldn't work, had to return to Reception to have it re-activated. When I went back into my room it appeared someone had been in there as all the lights were on and I had switched them off when I left. Couldn't get the Wifi to work all evening.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear guest, I'm sorry to read of the issues you encountered; unfortunately we did experience an unscheduled downtime of our front office systems which was rectified as quickly as possible, but appreciate it may have impacted your check in experience. I do hope you return to us to experience our usual levels of service. Kind regards,
1 night business trip Dec 7, 2015
A Traveler
GB
4.0 / 5Excellent
"Good value near West End"
Great hotel. Tucked away from crowds but close enough to West End at a much lower rate. Service was exceptional.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Emma, Very pleased you have enjoyed your stay. See you again soon. Best Regards, Apple Radam- Guest Relations Executive
1 night romance trip Dec 4, 2015
Emma
GB
5.0 / 5Outstanding
Very good.
Genuine Hotels.com guest review
1 night family trip Nov 14, 2015
A Traveler
GB
5.0 / 5Outstanding
We were meeting family for lunch and needed to drop our bags off before our room was ready. Your staff ensured that this wasn't a problem and allowed us to complete the check in, in order for us to collect the keys later on. Our bags were kept safe and secure at all times. Each time we asked the concierge for assistance regarding directions or any other information, they were extremely polite and helpful. Breakfast was lovely!! Although your tea is rather weak! I prefer a nice cup of Tetley or PG tips. Overall brilliant value for money, very clean, comfortable and wouldn't hesitate to say here again.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Thank you so much for your lovely review, it sounds like you had a truly great stay with us but I will ensure your comments are passed on regarding the tea; as a fellow tea drinker I know how important this can be in the morning! Kind regards,
1 night family trip Nov 14, 2015
A Traveler
GB
4.0 / 5Excellent
"Good value hotel"
Very pleasant stay clean room although bathroom was a little small. Excellent breakfast was included in my booking. Location good, tube within 5 mins and an easy walk to Oxford st/regent st.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Guest, Thank you for you 4* review. I am glad to know that your stay was pleasant and that you found our breakfast excellent. We do apologize for any inconvenience and we are looking forward to see you again! Sincerely, Debora Wolodzko, Guest Relations Executive
2 night romance trip Oct 24, 2015
A Traveler
GB
3.0 / 5Good
"Great location"
Great location but the check in process could have been more welcoming and efficient and the hotel rooms could do with updating.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Hello Laura, Many thanks for your comments regarding our great location but I was concerned to read the rest of your comments but I was sorry to read your comment about our front desk team and will certainly pass it on to our Front Of House Manager. Kind regards,
1 night trip with friends Oct 24, 2015
Laura
GB
5.0 / 5Outstanding
"GREAT HOTEL - GREAT LOCATION"
Enjoyed this hotel Great room size in comparison to other holiday inn's in London. Would use again.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear DEBORAH, Thank you for your 5* review. I am glad to hear that you enjoyed your stay with us and that you would stay in Holiday Regent's Park again. We hope to welcome you back to the hotel in the near future! Kind Regards, Debora Wolodzko, Guest Relations Executive
1 night trip Sep 20, 2015
DEBORAH
GB
5.0 / 5Outstanding
"Hotel staff very friendly"
Lovely hotel we have stay there a few time location great for shopping and shows
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear David, I am pleased to hear that you found our location to your liking and we hope to see you again! Kind Regards, Debora Wolodzko, Guest Relations Executive
2 night romance trip Oct 21, 2015
David
GB
4.0 / 5Excellent
"Good Hotel"
I Stayed in this Hotel for 9 nights. Good, daily cleaned rooms. Good B/F. Very good staffs. 8 days i enjoyed the stay. On my last day no WiFi was available. While inquired it was a problem from the service provider. Except that everything was fine.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear AJITH, Thank You for leaving your feedback to us. We are glad you enjoyed your stay in Holiday Inn Regent’s Park and we do apologize for any inconvenience. All of the internet issues are now resolved. We hope to see you again! Kind Regards, Debora Wolodzko, Guest Relations Executive
9 night business trip Sep 27, 2015
AJITH
GB
1.0 / 5Poor
"No free WIFI"
Room is very small but the price not cheap!
Genuine Hotels.com guest review
3 night romance trip Sep 26, 2015
May Yun
AS
4.0 / 5Excellent
"An enjoyable stay"
My daughter and I came for a week and stayed at the hotel. The service was excellent, friendly staff , very helpful. Every request has been answered with a smile and with no delay. The hotel is not too far from Oxford street and very near the underground station of Great Portland street. Neighborhood quiet, lots of cafe's, restaurants, convenient stores... However, the hotel needs a general "face lift"...It's been a long time since it was renovated and it is noticeable...
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Traveller, What a lovely comment regarding the staff! I am delighted to hear you enjoyed you stay with us and we are so glad that you made the most of our brilliant central location. Referring to your comment, this has been noted and taken on board. We hope to get the opportunity to welcome you back on your next visit to London and maybe next time you will have the opportunity to stay in one of our newly refurbished executive rooms. Kind Regards, Debora Wolodzko Guest Relations Executive
7 night family trip Sep 26, 2015
A Traveler
GB
5.0 / 5Outstanding
"Fantastic!"
I chose Holiday Inn for its excellent service from previous bookings. The Regents Park location, although slightly out of the way, was only 2 tube stops from Marylebone and 1 stop from Edgeware Road. Everything was covered, the concierge were helpful in every sense from organising breakfast and late meals to helping me research stadium tours at Arsenal and Chelsea.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Zoheb I appreciate your positive feedback about our hotel. I am pleased to hear that you find our location to your liking and we will let the concierge know that you were pleased with his service. We hope to welcome you back again! Sincerely, Debora Wolodzko, Guest Relations Executive
1 night trip Sep 3, 2015
Zoheb
GB
5.0 / 5Outstanding
"Nice hotel. Easy tube acces"
This is a great hotel. Last stay we were in more 'central' London by M&M world Piccadilly circus so this was a much different stay, a lot quieter but easy access to the tube. The only thing that I would say was a negatice, was the note through our door after my husband and I had left the dont disturb sign on our door. We were only there for 2 nights. There was no need to come in to clean our room. But to get a note that said we would be visited to check we're okay not only defeated the object of a don't disturb sign, but made us feel like children. We'd luckily been out that day anyway and had a couple of drinks so found it a little bit funny side. It's just not needed. Other than that, it was a lovely hotel and was nice to come back to after the long days and nights. The only thing I wish they had was free wifi. Even if limited.
Genuine Expedia guest review
Other trip Sep 30, 2015
Hayley
GB
4.0 / 5Excellent
"Brilliant place to stay"
Lovely hotel. Great location. Quite a small bathroom but was spotless with a great shower so can't complain. Would've liked an earlier check in but staff were helpful and polite despite other guests being quite rude! Would definitely stay here again.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Guest, Thank you very much for leaving your feedback to us. I am delighted to hear that you found our staff helpful and that you liked the room you stayed in. We will be more than happy to welcome you again in HI Regent's Park! Kindly, Debora Wolodzko, Guest Relations Executive
1 night business trip Sep 20, 2015
A Traveler
GB
4.0 / 5Excellent
"Holiday Inn Regents Park"
Nice Hotel. Was chosen for proximity for work and transport links. Walking distance to the Thames and the restaurant areas. Expensive, but that is London.
Genuine Hotels.com guest review
Response by Holiday Inn London - Regent's Park
Dear Peter, Thank you very much for your four-star review. I am very pleased to read that our location was convenience to you. We look forward to welcoming you soon! Kind Regards, Debora Wolodzko, Guest Relations Executive
3 night business trip Sep 12, 2015
Peter
AU
5.0 / 5Outstanding
"Short break"
We had atwo night stay to take in a theatre trip, the hotel is ideal for the West End and shopping
Genuine Hotels.com guest review
2 night romance trip Sep 15, 2015
Colin
GB
4.0 / 5Excellent
"Great stay in central London"
Great hotel, friendly staff, great location. Room was a good size and included all the amenities you'd expect. Only downside was finding a hair in the bath tub on our arrival. Aside from that everything was great and would stay here again.
Genuine Hotels.com guest review
3 night romance trip Aug 21, 2015
Rebecca
NZ
4.0 / 5Excellent
"Well situated for an easy walk into the city. Hand"
Clean room. All you need for a pleasant stay. Twin beds though, we could have done with a double bed.
Genuine Expedia guest review
Other trip Aug 28, 2015
JayKay
GB
5.0 / 5Outstanding
"overnight stay"
the staff were fantastic just the mattresses uncomfortable but this won't put us off will stay again and food fabulous
Genuine Hotels.com guest review
1 night romance trip Aug 20, 2015
Geoffrey
GB
5.0 / 5Outstanding
Perfect location.friendly staff. Room spacious clean and comfortable .
Genuine Hotels.com guest review
3 night romance trip Aug 7, 2015
Colin
GB
3.0 / 5Good
"ok hotel for short stay"
Very small room, clean enough. Not very friendly service, because we arrived with backpacks, they attended other people first and made us wait.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
Jose Antonio
MX
4.0 / 5Excellent
"Comfortable, quiet, clean, safe"
I stayed for five nights in July 2015 as I was attending a family wedding and was travelling alone. Having stayed here before I knew the area was safe and the hotel was good. I think it is the most comfortable bed of any hotel I have ever stayed in. I didn't eat in the hotel as there was a Sainsburys on the corner and restaurants nearby. It is also very close to Great Portland Street and Regents Park Tube stations and also close to The Regents Park itself (all within five minutes walk). It is also a ten minute walk from Oxford Street and Regents Street. It may be a bit out of the way for other areas and taxis can be expensive but once you master the tube it broadens your horizons and the staff in the nearby stations are very helpful. The only problem with the hotel is that with one person staying in it the price is extremely high so it was a once in a lifetime expense. they also held my cases for me both before checking and after checkout.
Genuine Hotels.com guest review
4 night trip Jul 16, 2015
A Traveler
GB
4.0 / 5Excellent
"Good Hotel"
Nice clean Hotel
Genuine Hotels.com guest review
1 night romance trip Jul 30, 2015
Michael
GB
5.0 / 5Outstanding
"Fabulous hotel."
Fabulous hotel, quiet, lovely area, clean and staff were so friendly. Recommend all the way.
Genuine Hotels.com guest review
2 night family trip Jul 27, 2015
Karen
GB
5.0 / 5Outstanding
"Central London"
Excellent quiet location, within easy walking distance of Euston Mainline, the Underground, shopping and theatres. Extremely comfortable and clean, modern accommodation. The staff were friendly and accommodated our advance notice requests.
Genuine Expedia guest review
Other trip Jul 31, 2015
HH
GB
4.0 / 5Excellent
"Super friendly"
Service from the staff is always friendly and the rooms are a decent size for centre of London.
Genuine Hotels.com guest review
2 night business trip Jul 22, 2015
Richard
GB
5.0 / 5Outstanding
"Beautiful Time"
Me and my family came to London after attending a wedding in Wales. The Holiday Inn Regents Park was perfect. It was walking distance from shopping and a lot of outdoor cafes and lounges. Close to Red Bus Tours, actually the drop off/ pick up was only a block away. Had some younger family members with us and they walked to London Bridge, London Tower, Buckingham Palace and Picadilly Circle. The rooms were well stocked with towels, even though the bathroom was small, I wasn't there to see the bathroom. The bathroom was clean and well lighted. Check in was a breeze and the hotel was very clean. The breakfast buffet was good with good selection of food hot and cold. I would stay at the Holiday Inn Regents Park, again. Enjoyed my stay and staff was professional, friendly, and patient. R. Riley
Genuine Hotels.com guest review
2 night family trip Jun 30, 2015
robyn
AS
5.0 / 5Outstanding
Lovely hotel, excellent breakfast. No problems at all.
Genuine Hotels.com guest review
2 night trip with friends Jul 10, 2015
A Traveler
GB
3.0 / 5Good
Definitely not a 4 stars hotel. More like 2.5 or 3.
Genuine Expedia guest review
Other trip Jul 14, 2015
A Traveler
GB
3.0 / 5Good
"Comfortable"
Nice enough hotel, no complaints. All the staff are attentive and friendly. I had room service rather than eat in the restaurant and was delivered on time, everything ordered was there and food was nice. The only thing to be aware of is that WIFI is VERY, VERY expensive, its only free if you are an IGH member.
Genuine Hotels.com guest review
1 night business trip Jul 9, 2015
Ann
GB
4.0 / 5Excellent
"Nice place to stay"
Friendly and helpful service & clean nice rooms.
Genuine Hotels.com guest review
4 night family trip Jul 2, 2015
Elly
GB
5.0 / 5Outstanding
"Would stay here again, nice hotel"
Nice hotel, close to tube stations. I was travelling alone and felt safe walking back from the tube station at night. The room was clean, quiet and comfortable. I'd stay here again.
Genuine Hotels.com guest review
2 night trip Jun 20, 2015
Heather
GB
4.0 / 5Excellent
Overall the experience was pricy but good.Comfortable room,friendly staff ,very good location
Genuine Hotels.com guest review
2 night business trip May 21, 2015
Monica
GB
5.0 / 5Outstanding
"Great Stay!"
We stayed for one night in June 2015. The hotel is spotless and the staff are really friendly! I was impressed with the breakfast service and we were even able to upgrade to executive suite - Free of Charge (although my partner is an IHG Member) The hotel is in a great location, plenty of bars and restaurants near by. We went to The Albany and The Green Man - I would recommend visiting both. We Will definitely stay again
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
Lauren
GB
5.0 / 5Outstanding
"Highly recommended"
Great location close to station and walking distance to oxford street. Friendly, helpful staff. Modern, comfortable accommodation. Good value for money.
Genuine Hotels.com guest review
1 night trip with friends Jun 13, 2015
A Traveler
GB
3.0 / 5Good
"Average"
Average hotel, fairly clean , cramped room, breakfast good.
Genuine Hotels.com guest review
1 night business trip Jun 5, 2015
andy
GB
4.0 / 5Excellent
"Pleasant London Break"
Really enjoyable stay from arriving to departing, no real fault could be found with this hotel, will definitely stay again
Genuine Expedia guest review
Other trip May 31, 2015
Kath
GB
4.0 / 5Excellent
"Late May bank holiday"
Food service was excellent both evening & breakfast. Room was cold with the radiator heating unavailable. Bath drainage noises after midnight. One bath towel stained
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Graham
GB
4.0 / 5Excellent
"London shopping trip"
Great location for Oxford Street shopping. Only a few hundred metres from tube station, allowing easy access to rest of London. Hotel room clean and pleasant, all the usual facilities. Would prefer if wi fi was not charged as an extra on the bill, weak Euro made London seem expensive during our stay. However, it kept my teenage son happy in the evenings. Would be happy to return again in the future
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Brian
IE
5.0 / 5Outstanding
"Thanks for a pleasant stay."
Overall it was a very nice stay. The stuff was helpful and polite . We especially want to give our thanks to the concierge which I don't remember his name . I can remember that he worked Friday & Saturday morning (15-16 May) . He was extremely helpful and very nice. Thank you' and keep the good work.
Genuine Hotels.com guest review
4 night trip with friends May 14, 2015
Elana
IL
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