"What an UPGRADE!!!!!"
Here's the situation: I booked a standard room for my one-night stay. I checked in after 930pm and they said all the rooms were sold out and that I had a complimentary upgrade to a suite. This was awesome because they upgraded me to a $2500/night suite. This room was insanely cool. Huge mirrors with TV's built in, big wet bar and coolest of all: A TOTO […] toilet with a Washlet. This hotel has me hooked! Read moreGenuine Hotels.com guest review
"SLS was OK"
Nice hotel, the hallways were below average (i know, odd comment). I would have been very happy with the hotel if the prices were lower, but its so overpriced for what you get, and everything you touch is dramatically more expensive than the same thing at other hotels. I travel a lot, and I have stayed at a lot of nice places around the world. The days […] are over when hollywood can charge more just because its hollywood. Just seemed.....dated.... Read moreGenuine Hotels.com guest review
"the right spot for the LA experience"
Truly the best of the best!Genuine Hotels.com guest review
Interesting place. Not a huge fan, the dinning in the lobby was terrible. My studio room was beautiful. BAD view from 2nd floor, $500 per night, surcharge for internet. Nope, I could spend that better elsewhere.Genuine Hotels.com guest review
Amazing decor and an amazing hotel. Staff was perfect the entire time. Very friendly. Valet will do just about anything you ask.Genuine Hotels.com guest review
"Great for couples"
Phillip Stark is a true genius. This is a hotel that everyone must try at least once in their life time. Starks design makes every aspect of the hotel extraordinary.Genuine Expedia guest review
"Worth the money"
It was a nice stay the only thing is that it's dark Otherwise nothing bad to say I will come backGenuine Expedia guest review
"Exquisite interior, Great Staff."
I had a lay over before leaving for the electronics fair in Hong Kong and heard this was a Newer Hotel in the area. I took my chances and Had My executive assistant book the room and took a towncar to the hotel. I was greeted upon arrival by a friendly yound man as I was heading in the direction to checkin and noticed that everyone I passed had a smile […] and the staff was just wonderful. I believe I have found my new Hotel of choice wen traveling to Los Angeles. Philippe Starck did a wonderful job with the design. It's pure modern elegance at best. Read moreGenuine Expedia guest review
"Best hotel in LA"
The best hotel in Beverly Hills!!! The decor is beautiful, the staff is super friendly and helpful, and the rooms are impeccably clean. I would definitely stay at the SLS again. I recommend that if you go to LA stay at this wonderful hotel.Genuine Expedia guest review
Centrally located, excellent staff and service. Lighting in room is a bit dim and room service menu is limitedGenuine Expedia guest review
Room was too dark. Server at pool was rude. Complimentary drivers jose and dan were outstanding! So nice!! Restaurant bizarre was great. Othervretwurant off lobby had horrible service. Hostess was rude.Genuine Expedia guest review
"Great Beverly Hills hotel"
The staff and quality of the amenities were outstanding as well as the cleanliness of the room and hotel in general . The " basic" room was pleasantly large !Genuine Hotels.com guest review
We stayed during Oscar weekend so LA traffic was even crazier than usual. This Hotel has a cool contemporary vibe. Very busy traffic location (San Vicente & La Cienega) near Cedar Sinai Hospital and the Beverly Center.Genuine Expedia guest review
Great spot and close to clubs, shopping etc. Room service menu pricing was high so we just walked to nearby places to eatGenuine Hotels.com guest review
Very nice hotel, with great service and expectacular decorationGenuine Expedia guest review
"A great hotel for honeymooners, and party-goers."
A great luxury hotel in Beverly Hills. The room interior and amenities are just superb. The hotel environment is a bit too quiet and peaceful for party-goers, but the restaurant the ground level always packed with young executives with class.Genuine Expedia guest review
It was pretty good, close to everything I wanted to go toGenuine Expedia guest review
"Excellent Stay in the 90210"
The SLS Hotel is awesome, with perhaps the coolest bathtub/shower I have ever enjoyed in a hotel. The staff was friendly, attentive, professional, and efficient. The room was comfortable with lots of modern touches. Perfect for couples or just friends looking to enjoy the surrounding scene. The smaller bar was quiet and casual and had a decent selection […] of alcohol. The adjoining club was packed, loud, expensive, and full of sights to see - everything you would expect from a club in Beverly Hills. Top notch choice. Would stay again if I'm ever up in the 90210. Read moreGenuine Hotels.com guest review
"cheap service to the this price"
Room Service is very expensive and it come notting..Genuine Expedia guest review
The egg shaped bathtub which fills from the ceiling is cool, but water gets everywhere. The beds had uncomfortable mattresses. Staff , and room service is just great!Genuine Hotels.com guest review
The SLS was awesome, great location, the staff were really friendly and accommodating.. sexy property for those loving a bit of glam, fashion and style at a reasonable price. The buffet for brunch on sat / sun at the restaurant in the foyer is a well kept secret but a must for your stay. There is also something to be said for coming down to collect […] your vehicle in the morning and be greeted by coffee and bottle of water before you hop in the car... just that little bit of home... Read moreGenuine Hotels.com guest review
"great customer service!"
When I arrived at SLS to check in, my room was not ready. The front desk staffer, offered us complimentary drinks at the bar while we waited. It was annoying to have to wait, but it was a nice gesture. The staff is attentive and friendly. The valet was great. Super nice! The rooms are spacious and clean. The decor was great. I loved the design of the […] bathroom. The only thing was the shower. It did not have enough ventilation, so when you open the shower door the smell of mildew and pungent dirty water smell hits you in the face. It starts to fill the entire bathroom. That was a bit of a downer for such a trendy and well designed hotel. Read moreGenuine Hotels.com guest review
Cool hotel with great dining/bar and people watching!Genuine Hotels.com guest review
Staff was very accommodating. The only negative things were that it is a very dark lobby and the room lighting was very dim. Food and drinks very expensive so be prepared. No off sight parking except the very few on the street. You must valet which will cost you. Not a lot to do for families. This is a hotel for trendy singles and young couples.Genuine Expedia guest review
Easy access to tourist sites and easily accessed from LAX. The room is very modern and beautiful. I loved the decor! I did not like the lighting in the Lobby/Registration area. It was too dark. I did not feel the lighting was very "welcoming' for a five star hotel. Also parking is $36.00 a day. I thought that was a little steep for parking. Overall... […] service from staff was great and hotel is very nice! Read moreGenuine Hotels.com guest review
"SLS- Never Again!"
Decor: Hotel has changed and not for the better. It has a upbeat decor but boarders on urban- hip hop. The floor lamps were modeled after AK-47 machine guns; most innapropriate for a hotel. Red lobby was tacky. Mirrored room decore was interesting but not for families. Halls were just a dull gray. Service was fine Pool was beautiful over looking city. Negatives: […] No coffee pots in rooms. Loud air conditioner. Poor room lighting in bathrooms to put make up on. Shower door opens the wrong way. You get wet with cold water to turn it on. No gift store or convenience store on premises. Food: Breakfast not only overly priced but we had tastless watery eggs. (also kitchen ran out of mushrooms which was on the menu) Advertised as a Beverly Hills location but is really located in downtown LA. far from Rodeo Drive area. Not recommended for anyone over 35 or with kids. Would not recommend or go back. . Read moreGenuine Expedia guest review
"Great hotel for everyone!!!"
The staff in this hotel is UNBELIEVABLE!!! From the valets to room service, they are so friendly and warm and just all around fantastic. My one and only issue I had with this hotel is the fact that every night they authorize $300 on your credit card for possible hotel expenses, which means on a five day stay, they hold up $1500 out of my bank account. […] I'm quite sure there is almost no way to spend $300 a day in the hotel. In fact in my entire five day stay I spent a total of $305. So, that's my only complaint but I will DEFINITELY stay there again and again. Read moreGenuine Expedia guest review
"Good hotel for any occasion ."
The staff were very friendly and helpful. Very nice place to stay except no microwave or coffee pot in the room. Thank you for all the help.Genuine Expedia guest review
Great room...GREAT coffee...no clock in the room...what's up with that?Genuine Hotels.com guest review
"Not as good as it looks"
Where do I start, the lobby is beautiful, the front desk and concierge are helpful, but once you go up to the room you won't be happy. The room is very depressing, the sheets were not clean, and there are mirrors EVERYWHERE! black mirrors! so for all the ladies who want to get their hair and makeup done, GOOD LUCK! the house keepers never vacuumed not […] a single time in my 7 day stay, they don't change the sheets either. they come in, fix the beds, and leave. they don't even put shampoo or soap in the bathroom!! the bathroom is filthy, under the sink there is a lot of dust and hairballs. Read moreGenuine Expedia guest review
"Not terrible but not hreat"
Customer service needs work. The pool is pretty nice but be aware if you aren't looking for a party in the weekends you may want to stay somewhere else.Genuine Expedia guest review
"ALL HAT AND NO CATTLE"
I checked out within 7 hours of checking in. Great check-in and everyone is VERY cool. Unfortunately, they forgot about how to run a hotel. The staff is not polished as one would expect of a property of this caliber. They are poorly managed and all of the blame rests with the GM who sets the tone. The restaurant is presented as "Chef of the year" and […] blah...blah....blah. I fell for it and came back to entertain clients despite having checked out because i had to have LA's finest, particularly if the Chef artiste''s medium is Spanish Tapas! Big disappointment; spotty service, i can only remember one dish out of a dozen or more that was decent (the apple-fennel salad was a wow) and the wine was the worst i have had in many years (and would never disrespect the Spanish who make some of the greatest wine in my opinion.) The Patisserie is fabulous and warrants driving out of the way for desert as it is hard to beat but the chef's molecular experiments were meant to include sugar or he just seems to create one big fizzle when it comes to the feeding. Read moreGenuine Hotels.com guest review
Good hotel with a youngish vibe, nice pool and deck Rooms were well appointed, Restaurant in hotel and next door were upscale. Service by staff above average.Genuine Hotels.com guest review
The SLS Hotel was great. Beautifut staff comfortable rooms. Chauffeur was really nice. The lighting however was very unsatisfactory.Genuine Expedia guest review
all in all exceptional, Service, valet parking reception everything and everyone was really really goodGenuine Expedia guest review
Great experience although only there one night, very accomodating and great to have the use of the courtesy shuttle, SLS rocksGenuine Expedia guest review
"SLS feels like home"
Since I'm a regular client of SLS, I assure you once you stay there you will never forget the place, everything about this hotel is amazing!Genuine Hotels.com guest review
"The place to stay!"
It's my second time back to the hotel and loved every moment. My only issue is at Bazarre, it was impossible to get service again. I think next time I would skip it, good thing everything else about the hotel is fabulous. The only other thing was the room has extremely poor lighting. For the amount I paid/night, I shouldn't ask for an additional floor […] lamp. Read moreGenuine Expedia guest review
We stayed here inconjunction with our wedding day - we could not have dreamt of better service. The room was fantastic, the hotel amenities amazing, the staff extremly thoughtful and welcoming. The Ciel Spa are outstanding and the pool area very lush. The VIP Coordinator are so professional and helpful. The only slight disappointment was the restaurant, […] we weren't as blown away as the reviews of it made it seem, but all in all, we will be back for more SLS! Read moreGenuine Hotels.com guest review
Great hotel super chic and uber trendy. We were looked after really well both at check - in ( thanks to Andrew the manager ) in room and up on the pool deck. We were aware of celeb clientele as it's a uber cool hotel but mere regular guests were not ignored to accommodate the famous. Disagree with some other comments as we found hotel very child friendly. […] Close to many W LA tourist sites. Pool deck staff and manager are especially welcoming. Hope to return soon. Read moreGenuine Expedia guest review
"One of the best in LA"
We had a great stay at this hotel. The location, facilities and restaurants are great. Max from VIP services made sure everything was perfect and prearranged for our stay. Special thanks to Neda at check-in, she was great, friendly and professional. She made our check-in efficient and speedy and made sure we had everything set up for a great stay. Can't […] wait to be back one day! Read moreGenuine Expedia guest review
"Not very good breakfast buffet"
1.very few of choices of food in the morning . I have no idea except bread whatelse I can take . 2.normal service attitude . 3.the order food from menue is served too slow.Genuine Expedia guest review
"VERY MODERN HOTEL WITH GREAT ATMOSPHERE"
ALWAYS ACCOMODATING, NICE ATOMSPHERE, ROOM A BIT DARK BUT COMFORTABLE.Genuine Expedia guest review
"If you like modern"
My wife and i succombed to the SLS as the Four Seasons price was through the roof cuz of Golden Globes. The hotel saved us money but the rooms are small and the bed is very low to ground and seems like a futon rather than a bed. Modern design may look good but generally functions poorly. Overall i'd say there are many other hotels at this proce that […] will leave you wanting to come back. This wasn't one of them for me. Suggestion to management...master the art of car valet service before you open a hotel. LA is all about cars. Read moreGenuine Hotels.com guest review
The hotel is a bit of a place to be seen it seemed to us. Not great location to walk from - really need a car or rely on cabs (which bell desk will get quite quickly). The Bazaar restaurant was amazing. Expensive but worth it for a special night.Genuine Expedia guest review
Only place to stay in LA, really is a pleasure staying at the SLS, beautiful hotel, all staff are professional and make you feel part of the place, great pool, restaurant, rooms, love the hotel car, feel like a rock star !!!Genuine Hotels.com guest review
Loved the hotel and everything about our stay. The only negative is that the room's lighting was a little dark to try and get ready in.Genuine Hotels.com guest review
Not very good. 1, They over sell the rooms. We have no room when we arrived there. 2, The shower drian did not work. 3, The bed is not comfortable at all.Genuine Expedia guest review
"Good hotel for a romantic get away"
Hotel is great. The only disappointment was the pool. Too many people allowed to walk right in and beds crammed in like a chicken farm. The Mondrian would have been a third cheaper and when I stayed there I thought the pool was better and the bed more comfyGenuine Expedia guest review
Phenomenal hotel. The only drawbacks are the valet parking (only parking option) at $36 per day and that the bathroom is not completely separated from the rest of the room itself, which eliminates privacy to an extent.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )