The rooms were decent, locatin was good. But when I woke up on the first day and walked to the kitchen, there was a cockroach right on the microwave door. I have never seen roaches in any hotel I have ever been to. I had to switch rooms, which they did. But for every one roach you see, there are many more that you don't. I will not be returning, ev […] er. Read moreGenuine Hotels.com guest review
I learned after I arrived that I paid $o too much for my room through Hotels.com. At the Quality Suites I was greeted and welcomed very nicely by Patricia. She went so far as to helpme with a handicap room which I requested when I made the reservation.Genuine Hotels.com guest review
"Huge room for great price"
Although the decor and facade of the hotel are a bit dated, the suite we had was extremely clean and comfortable and the staff was friendly and helpful. We arrived late and were given a room way in the back of the hotel on the third floor. We were disappointed at the location of our room, but chose not to move a couple of days later when it was available […] (we were there for four nights to celebrate our daughter's graduation from Emory U.) because we found we were not going in and out so much that we were put out by the location or stairs too much. The breakfast was a good continental breakfast comparable to others we've had elsewhere. Was pleasantly surprised by the room size which was large, included two separate suite rooms (one room with one double bed, tv and bathroom and the other with two double beds, a t.v. and it's own bathroom) and a "living area" with a couch and another t.v. and a full kitchen (included full-size refrigerator, stove and microwave). Perfect set-up for those sleeping and watching t.v. on different schedules. Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for taking the time to write a review on our hotel. I am very happy that you found our suites and breakfast to your satisfaction. I apologize that your room location was not to your liking but that is based on the availability at the time of check-in. I hope to see you again in the near future.
I will stay there again.Genuine Hotels.com guest review
"Will never stay there again."
Terrible service. Daytime attendant not downright nasty. Did not transfer calls to my room and was nasty to the persons calling me On top of that my security box locked and would not open. I told here I was going out to dinner left my number so she would call me if she needed. She claimed she had called me when I asked what number she gave the wrong […] number. She then said that she had told me to stay in my room which was not true. When I asked her to tell me the truth she just ignored me. Finally I was told that at midnight maintenance would come to open the box. I was awakened at midnight by the relief front desk attendant who was very nicecame to open the box but did not have the right tools to do it. Finally at 6;30 AM the driver of the Hotel came, again without the required tools, and was innovative enough to borrow tools from another hotel to finally open my box at 0730. I dont know what kind of manager runs this hotel but I do know that he is not doing his job. Will never stay at another Quality Suites in the future. Read moreGenuine Hotels.com guest review
"Nice Hotel, Convenient Location"
I needed a hotel close to Piedmont Hospital and this one was ideal. The staff was cordial and helpful. The hotel is being renovated, but this did not present a problem. My suite was ideal for my needs and the bed was very comfortable.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. I appreciate the compliments on our staff. I am sorry for the damp smell in the room and the state of the corners. I am glad to say that part of the renovation includes the replacement of the carpet and carpet pad. I will also follow-up with housekeeping regarding the carpet edges and make sure that they are being attended to. Thank you again and see you soon.
"Excellent location. Good value. Clean linens."
We've been staying in this hotel for over 10 years, even when it was Holiday Inn. We always stay in this hotel if available. You can't beat the Buckhead location or the price of a night's stay.Genuine Hotels.com guest review
"Excellent Value !"
Overall impressions of the hotel were great. All of the staff were polite and professional. Room was spotless. While the hotel is aged, they are clearly actively renovating. I will return next year and stay there for a conference.Genuine Hotels.com guest review
"Fantastic hotel in wonderful area of Atlanta"
Found this hotel a few trips ago and this is my home base now whenever I am in Atlanta. Great value and tremendously convenient to all you want to see and do in Atlanta metro. A quick 5 minutes to major highways, about 8 minutes to downtown (traffic, not distance...) and surrounding area has a huge selection of restaurants offering anything and everything […] you might want. Read moreGenuine Hotels.com guest review
AC was broken, and the shower would only be lukewarmGenuine Hotels.com guest review
"Good for the price"
The hotel room was clean and comfortable. TV out of date. Signs everywhere saying they were upgrading. The biggest issue was the condition of the walkways to the rooms. Breakfast was fine. Front desk service very helpful.Genuine Hotels.com guest review
It a great place and very well managedGenuine Hotels.com guest review
Set the air to 65 (as low as it would go) and it still was not very cool.Told the front desk and they the them check on it and they it was cooling but did not feel like it was cooling very well to me.Genuine Hotels.com guest review
"It was a nice hotel and the front desk are amazing"
Great experience, my only comment was needed warmer blankets ! Truly enjoyed my stay !Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. I am sorry the blankets did not meet your expectations. You will be happy to know that as part of our $1.2M renovation, the blankets will be replaced with new duvets. I hope you allow us the opportunity to serve you again!
"Very pleasant surprise"
The hotel is undergoing some renovation, but other than that--great place to stay while in town for a sports event or night on the town!Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. I appreciate your favorable comments on our hotel.
"Not what i expecpted"
Not use to that type of environment. I was looking for hotel motel type sleeping.Genuine Hotels.com guest review
"Good Economic Hotel in Buckhead"
Good hotel if you want a kitchen and don't want to pay 350 a nightGenuine Hotels.com guest review
Great Price Great PlaceGenuine Hotels.com guest review
"Great location and an awesome suite"
The room was split so our teens had their own space. It was the first time in our travels that there was a full kitchen. Staff was very friendly and helpful. Would definitely go back.Genuine Hotels.com guest review
"This is great location for business"
This is a great place for working. The location is great.Genuine Hotels.com guest review
"Really great location and tremendous value"
Could not have been in a better location. Convenient to Peachtree, Piedmont & 85, so getting to all the must sees is a snap. There is some renovation work going on (or was during our stay) so a bit of paint smell in the air, and the staff could have been on better terms with the vacuum cleaner, but other than those comments, the place is fantastic. […] Suites are in very nice condition, beds are comfortable, housekeeping staff does a great job in the rooms. The breakfast offerings are really good as well. You won't get crepes, but it's a hearty offering and the price is unbeatable! Heading back for a two week stay and this will be where I book. Read moreGenuine Hotels.com guest review
hotel has no elevator, as our room was on third floor. stairs difficult to climb with luggage.Genuine Hotels.com guest review
Surprisingly larger room than expected! Excellent front desk check in!Genuine Hotels.com guest review
"Nice and clean"
No complaints except there were not any towels in the room when we arrived, which was quickly corrected by asking for them. Really don't have any negatives. Not fancy, but updated, clean and will stay again.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. I will address the matter of the missing towels with housekeeping and make sure that it does not happen again. I am sorry for the inconvenience.
Two night layover after returning from Europe-wanted to stay in town away from the airport. This place fit the bill, enough space to stretch out and walking distance to Buckhead amenities.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. I am glad you enjoyed your stay and we look forward to serving your hotel needs again on your next trip to Atlanta. Thank you.
"perfect accomodations for our family of 5"
We were very pleased with the quality of our suite, and the price that we paid for it.Genuine Hotels.com guest review
Hotel is a little beat up. Good value for price. Decking connects rooms, not the best in rain.Genuine Hotels.com guest review
"Would never stay here again"
The hotel was nice enough. My problem is with their rude staff, Marie in particular, and the fact we were charged twice for our hotel room with no explanation or help from the staff. We were also charged $150 fee for smoking outside the room. Would never stay here again.Genuine Hotels.com guest review
"Spacious suite in good location."
The room was nice and spacious. It was perfect and affordable for what we were looking for. The only downside was the pullout couch didn't have bedding and we had to get new room keys everyday because they were deactivated each day our room was cleaned.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. We apologize for your inconvenience on the sofa bed linen and room key issues. Depending on your room type and number of people in your party, sofa bed linen is either included or not included in your room. We also have a notice in the room that if the room that you are occupying does not have sofa bed linen, to call the Front Desk. With regard to the key cards, they are very sensitive and can easily get deactivated. Nonetheless, we are sorry that your keys were having to be re-keyed daily. Thank you. We hope you allow us to serve your hotel needs on your return trip to Buckhead and Atlanta.
"close to our attractions"
This was my first time to Atlanta and I was very pleased! The staff was nice and the breakfast was better than expected. I shopped around the area and Lennox mall. I thought the hotel was a lot further. When it said it was 1.8 miles away I was excited. The rooms were spacious and clean. It was nice that check out was at 12pm. It gave me time after breakfast […] to get ready for the rest of my day. I would definitely go back :) Read moreGenuine Hotels.com guest review
"NO QUALITY AT THE INN !!!!!!"
when we arrived at 505 pharr we were given a room that we did not request, after making our appointment with expedia ,at the quality inn , because of another BIG check-in ,that's all they had to try an accommodate us at that time , problems with temp. in the room ,no one on staff to fix the problem ,deodorizer left in the room, bed was uncomfortable […] , WE HAVE ENOUGH OF THAT INN !! THIS WAS A HANDICAPE ACCESSIBLE ROOM THA WAS NOT UP TO PARR !!!!!! Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. We apologize for your bad experience in not obtaining the room of your choice and the temperature and bed in the room being uncomfortable. We try and accommodate every guest's room choice at the time of check-in. If your requested room type is not available at the time of check-in, we do our best to accommodate your needs. Again, I am sorry that at the time of your check-in, your room type was not available. With regard to the room air and bed, we will have maintenance check both issues and make sure that the scheduled and routine check of those items are being conducted. We are sorry for you discomfort in this regard. We are about to embark on a major renovation and we hope you give us another opportunity to serve your hotel needs. Thank you.
Really a great all around place to stay.Genuine Hotels.com guest review
"4 days on 3rd floor"
no elevator becomes worse when key needs to be updated without warning, up the stairs..key doesn't work...down to the desk back up the stairs again to enter the room.....twice during the four days....no apology at all. no coffee maker in room...no ice machines..no info in room about amenities, if there were any. Sheets were tucked in so short only […] someone under 5' could pull the covers up. Overall maintenance is well overdue, decayed wood on exterior, room interior in condition of well worn rental property. It works for me alone, would have asked for cancellation if there were a family or couples stay Read moreGenuine Expedia guest review
"A Good Choice If You Have Business In Buckhead"
Nice large rooms, fantastic free breakfast, close to a MARTA stop, and there's a Waffle House down the street--if you're in Buckhead on business, give this place a look!Genuine Expedia guest review
"Great hotel for our PA/NC/GA/TN families to visit"
Our 1 bdrm suite was lovely and very spacious: nice LR space and full kitchen, comfortable bed. So much more than we expected. Hot breakfast was great with many food choices. Other family members also had rooms there. Loved having bkfst together. Hotel is close to many restaurants and we used hotel's free shuttle to get us to one. Nice extra! So enjoyable […] that we joined Choice Privileges Rewards program. Definitely will do this again! Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for taking the time to comment on our hotel. We definitely appreciate your commendations on our all suite hotel and breakfast. Thank you again and we look forward to seeing you again on your return to the Quality Suites - Buckhead Village!
"This is one of the best we have stayed in."
GREAT AWESOMEGenuine Hotels.com guest review
"It's a nice hotel with kitchen"
It's great for a long stay. They have small kitchen with small dining and living room area, a separate room for bedroom. For a small price it's very comfortable. They have very good breakfast also and free parking.Genuine Expedia guest review
"close to the bustle, but not *in* it, thankfully!"
If you're like me and don't go to the Buckhead part of Atlanta willingly (so much traffic, so much corporate-power architecture) but need to be close by, this is the place. Little traffic here, quiet, and if you have a suite in back your windows overlook some undeveloped woodland. The suite was everything one could hope for, attractively priced besides. […] There's a hotel shuttle that will take you to MARTA, the local watering holes, etc., but it's available only until 8 p.m. -- but that was also more than I was expecting. Breakfast spread was on the high end of average: more ample than usual but still a bit food-servicey. Read moreGenuine Hotels.com guest review
"Old, worn out"
Everything in the room #123 was old and dirty looking, except for the bed sheets and towels. The carpet was spotted, torn, and very dirty. I used towels to make a path from the bed to the bathroom so that our feet did not touch the floor. It smelled old and musty, and we could not wait to leave. One bright spot was that the curtains did block out the […] light, and the pillows were good. Read moreGenuine Hotels.com guest review
The only real issue was with the check in clerk. She said our room was ready if we wanted to pay $50 extra. Really??? Have never been told this any place I have stayed or worked. If your room is ready you can check in. Think she was trying to make an extra buck. Really turned me off.Genuine Hotels.com guest review
Clean tidy basic business type hotel. Stayed here for a workshop for four nights. No elevator to the 3rd floor , no elevators anywhere in the hotel.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. I am happy to inform you that we will be installing an elevator in our upcoming renovation. Hope to see you again soon!
"Great Location, Decent Room, No Air Conditioning"
This hotel is in an amazing location right in the heart of Buckhead. The suite was spacious, the bed was a little too firm and the kitchen needed some general updating. My biggest issue with my stay was that my air conditioning didn't work and whenever it was turned on, no matter what temperature it was set at, the vents blew out hot air. This made […] my entire stay pretty uncomfortable. Read moreGenuine Hotels.com guest review
"Internet connection issues"
The internet connection did not function, causing inconvenience for business needs.Genuine Hotels.com guest review
"business in buckhead"
I booked this hotel for it's relative value as I had a business meeting at the Grand Hyatt. I was surprised at the comfort and size of the suites and it was an added benefit that they offered shuttle service.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am glad you were satisfied with your stay and look forward to seeing you again!
"Good value and location"
Every staff member was very friendly and helpful. Suites are very nice, though dated. It is not a problem for us, as we liked the reasonable rates, but I am aware that makes a difference for some people. Good and hearty breakfast. The price for the location is great, and on-site parking is free. It was a great value and a comfortable stay.Genuine Hotels.com guest review
"Overall a good visit"
The room was clean but our toilet kept running, my husband kept fixing it. Our coffee maker and toaster didn't work. The staff was incredibly nice and helpful and the small things wouldn't keep me from going back. Great location.Genuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am sorry for your inconvenience with the running toilet and some of your appliances not working. I have addressed these issues with maintenance and housekeeping to ensure that these issues do not arise again. We look forward to hosting you again when you are in the Atlanta area!
"Overall needs to be updated."
Hotel itself is organized and acceptable condition however, floor, furniture, equipment etc., overall needs to be updated.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. I would like to inform you that we are planning to update all the rooms and public spaces in our upcoming renovation. We hope to welcome you back in the near future!
Very nice. Would stay again.Genuine Hotels.com guest review
This was a very pleasant stay, especially for the cost. The staff was friendly, the hot breakfast was very good, and the suite was large, clean and quiet. The kitchen is not equipped with cooking utensils, but they are available on request. My room did not have a dining table, just a breakfast bar with one stooI, which would not be convenient for a […] couple eating meals there. I was on the third floor, with no elevator, so if that is an issue you should ask for a room on a lower floor. The business center is adequate for printing a boarding pass, etc. Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. Glad to read that you were very satisfied with the accommodations and amenities. Hope to have the pleasure of hosting you again in the future!
"Very satisfying stay"
Stayed at the hotel for 2 weeks. It was very satisfying, with friendly staff and large suites uncompared to other hotel's one-room style setting. The only issues were hot water, which could be resolved by letting it run for about 5-10 min before shower while I tend other business(This is a generally expected issue with hotels with this price range), […] and extremely uncomfortable TV setting. (A TV in a bedroom was so antique and did not even had S-Video input that I could hook my Roku device or portable Blu-Ray player, and one in living room was attached to the wall above a fireplace, which made it located sky-high and cannot watch in comfortable position in couch. Even if you try to watch it from your bed, it's too far and the remote control wouldn't work. I completely gave up on TV since the first day and had fun with my laptop.) Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your review. I'm sorry that you were not happy with our TV's and am pleased to inform you that we are replacing all TV's in our upcoming renovation. Hope to see you again soon!
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