Great Price Great PlaceGenuine Hotels.com guest review
"Great location and an awesome suite"
The room was split so our teens had their own space. It was the first time in our travels that there was a full kitchen. Staff was very friendly and helpful. Would definitely go back.Genuine Hotels.com guest review
"This is great location for business"
This is a great place for working. The location is great.Genuine Hotels.com guest review
"Really great location and tremendous value"
Could not have been in a better location. Convenient to Peachtree, Piedmont & 85, so getting to all the must sees is a snap. There is some renovation work going on (or was during our stay) so a bit of paint smell in the air, and the staff could have been on better terms with the vacuum cleaner, but other than those comments, the place is fantastic. […] Suites are in very nice condition, beds are comfortable, housekeeping staff does a great job in the rooms. The breakfast offerings are really good as well. You won't get crepes, but it's a hearty offering and the price is unbeatable! Heading back for a two week stay and this will be where I book. Read moreGenuine Hotels.com guest review
hotel has no elevator, as our room was on third floor. stairs difficult to climb with luggage.Genuine Hotels.com guest review
Surprisingly larger room than expected! Excellent front desk check in!Genuine Hotels.com guest review
"Nice and clean"
No complaints except there were not any towels in the room when we arrived, which was quickly corrected by asking for them. Really don't have any negatives. Not fancy, but updated, clean and will stay again.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. I will address the matter of the missing towels with housekeeping and make sure that it does not happen again. I am sorry for the inconvenience.
Two night layover after returning from Europe-wanted to stay in town away from the airport. This place fit the bill, enough space to stretch out and walking distance to Buckhead amenities.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. I am glad you enjoyed your stay and we look forward to serving your hotel needs again on your next trip to Atlanta. Thank you.
"perfect accomodations for our family of 5"
We were very pleased with the quality of our suite, and the price that we paid for it.Genuine Hotels.com guest review
Hotel is a little beat up. Good value for price. Decking connects rooms, not the best in rain.Genuine Hotels.com guest review
"Would never stay here again"
The hotel was nice enough. My problem is with their rude staff, Marie in particular, and the fact we were charged twice for our hotel room with no explanation or help from the staff. We were also charged $150 fee for smoking outside the room. Would never stay here again.Genuine Hotels.com guest review
"Spacious suite in good location."
The room was nice and spacious. It was perfect and affordable for what we were looking for. The only downside was the pullout couch didn't have bedding and we had to get new room keys everyday because they were deactivated each day our room was cleaned.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. We apologize for your inconvenience on the sofa bed linen and room key issues. Depending on your room type and number of people in your party, sofa bed linen is either included or not included in your room. We also have a notice in the room that if the room that you are occupying does not have sofa bed linen, to call the Front Desk. With regard to the key cards, they are very sensitive and can easily get deactivated. Nonetheless, we are sorry that your keys were having to be re-keyed daily. Thank you. We hope you allow us to serve your hotel needs on your return trip to Buckhead and Atlanta.
"close to our attractions"
This was my first time to Atlanta and I was very pleased! The staff was nice and the breakfast was better than expected. I shopped around the area and Lennox mall. I thought the hotel was a lot further. When it said it was 1.8 miles away I was excited. The rooms were spacious and clean. It was nice that check out was at 12pm. It gave me time after breakfast […] to get ready for the rest of my day. I would definitely go back :) Read moreGenuine Hotels.com guest review
"NO QUALITY AT THE INN !!!!!!"
when we arrived at 505 pharr we were given a room that we did not request, after making our appointment with expedia ,at the quality inn , because of another BIG check-in ,that's all they had to try an accommodate us at that time , problems with temp. in the room ,no one on staff to fix the problem ,deodorizer left in the room, bed was uncomfortable […] , WE HAVE ENOUGH OF THAT INN !! THIS WAS A HANDICAPE ACCESSIBLE ROOM THA WAS NOT UP TO PARR !!!!!! Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your comments. We apologize for your bad experience in not obtaining the room of your choice and the temperature and bed in the room being uncomfortable. We try and accommodate every guest's room choice at the time of check-in. If your requested room type is not available at the time of check-in, we do our best to accommodate your needs. Again, I am sorry that at the time of your check-in, your room type was not available. With regard to the room air and bed, we will have maintenance check both issues and make sure that the scheduled and routine check of those items are being conducted. We are sorry for you discomfort in this regard. We are about to embark on a major renovation and we hope you give us another opportunity to serve your hotel needs. Thank you.
Really a great all around place to stay.Genuine Hotels.com guest review
"4 days on 3rd floor"
no elevator becomes worse when key needs to be updated without warning, up the stairs..key doesn't work...down to the desk back up the stairs again to enter the room.....twice during the four days....no apology at all. no coffee maker in room...no ice machines..no info in room about amenities, if there were any. Sheets were tucked in so short only […] someone under 5' could pull the covers up. Overall maintenance is well overdue, decayed wood on exterior, room interior in condition of well worn rental property. It works for me alone, would have asked for cancellation if there were a family or couples stay Read moreGenuine Expedia guest review
"A Good Choice If You Have Business In Buckhead"
Nice large rooms, fantastic free breakfast, close to a MARTA stop, and there's a Waffle House down the street--if you're in Buckhead on business, give this place a look!Genuine Expedia guest review
"Great hotel for our PA/NC/GA/TN families to visit"
Our 1 bdrm suite was lovely and very spacious: nice LR space and full kitchen, comfortable bed. So much more than we expected. Hot breakfast was great with many food choices. Other family members also had rooms there. Loved having bkfst together. Hotel is close to many restaurants and we used hotel's free shuttle to get us to one. Nice extra! So enjoyable […] that we joined Choice Privileges Rewards program. Definitely will do this again! Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for taking the time to comment on our hotel. We definitely appreciate your commendations on our all suite hotel and breakfast. Thank you again and we look forward to seeing you again on your return to the Quality Suites - Buckhead Village!
"This is one of the best we have stayed in."
GREAT AWESOMEGenuine Hotels.com guest review
"It's a nice hotel with kitchen"
It's great for a long stay. They have small kitchen with small dining and living room area, a separate room for bedroom. For a small price it's very comfortable. They have very good breakfast also and free parking.Genuine Expedia guest review
"close to the bustle, but not *in* it, thankfully!"
If you're like me and don't go to the Buckhead part of Atlanta willingly (so much traffic, so much corporate-power architecture) but need to be close by, this is the place. Little traffic here, quiet, and if you have a suite in back your windows overlook some undeveloped woodland. The suite was everything one could hope for, attractively priced besides. […] There's a hotel shuttle that will take you to MARTA, the local watering holes, etc., but it's available only until 8 p.m. -- but that was also more than I was expecting. Breakfast spread was on the high end of average: more ample than usual but still a bit food-servicey. Read moreGenuine Hotels.com guest review
"Old, worn out"
Everything in the room #123 was old and dirty looking, except for the bed sheets and towels. The carpet was spotted, torn, and very dirty. I used towels to make a path from the bed to the bathroom so that our feet did not touch the floor. It smelled old and musty, and we could not wait to leave. One bright spot was that the curtains did block out the […] light, and the pillows were good. Read moreGenuine Hotels.com guest review
The only real issue was with the check in clerk. She said our room was ready if we wanted to pay $50 extra. Really??? Have never been told this any place I have stayed or worked. If your room is ready you can check in. Think she was trying to make an extra buck. Really turned me off.Genuine Hotels.com guest review
Clean tidy basic business type hotel. Stayed here for a workshop for four nights. No elevator to the 3rd floor , no elevators anywhere in the hotel.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. I am happy to inform you that we will be installing an elevator in our upcoming renovation. Hope to see you again soon!
"Great Location, Decent Room, No Air Conditioning"
This hotel is in an amazing location right in the heart of Buckhead. The suite was spacious, the bed was a little too firm and the kitchen needed some general updating. My biggest issue with my stay was that my air conditioning didn't work and whenever it was turned on, no matter what temperature it was set at, the vents blew out hot air. This made […] my entire stay pretty uncomfortable. Read moreGenuine Hotels.com guest review
"Internet connection issues"
The internet connection did not function, causing inconvenience for business needs.Genuine Hotels.com guest review
"business in buckhead"
I booked this hotel for it's relative value as I had a business meeting at the Grand Hyatt. I was surprised at the comfort and size of the suites and it was an added benefit that they offered shuttle service.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am glad you were satisfied with your stay and look forward to seeing you again!
"Good value and location"
Every staff member was very friendly and helpful. Suites are very nice, though dated. It is not a problem for us, as we liked the reasonable rates, but I am aware that makes a difference for some people. Good and hearty breakfast. The price for the location is great, and on-site parking is free. It was a great value and a comfortable stay.Genuine Hotels.com guest review
"Overall a good visit"
The room was clean but our toilet kept running, my husband kept fixing it. Our coffee maker and toaster didn't work. The staff was incredibly nice and helpful and the small things wouldn't keep me from going back. Great location.Genuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am sorry for your inconvenience with the running toilet and some of your appliances not working. I have addressed these issues with maintenance and housekeeping to ensure that these issues do not arise again. We look forward to hosting you again when you are in the Atlanta area!
"Overall needs to be updated."
Hotel itself is organized and acceptable condition however, floor, furniture, equipment etc., overall needs to be updated.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. I would like to inform you that we are planning to update all the rooms and public spaces in our upcoming renovation. We hope to welcome you back in the near future!
Very nice. Would stay again.Genuine Hotels.com guest review
This was a very pleasant stay, especially for the cost. The staff was friendly, the hot breakfast was very good, and the suite was large, clean and quiet. The kitchen is not equipped with cooking utensils, but they are available on request. My room did not have a dining table, just a breakfast bar with one stooI, which would not be convenient for a […] couple eating meals there. I was on the third floor, with no elevator, so if that is an issue you should ask for a room on a lower floor. The business center is adequate for printing a boarding pass, etc. Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. Glad to read that you were very satisfied with the accommodations and amenities. Hope to have the pleasure of hosting you again in the future!
"Very satisfying stay"
Stayed at the hotel for 2 weeks. It was very satisfying, with friendly staff and large suites uncompared to other hotel's one-room style setting. The only issues were hot water, which could be resolved by letting it run for about 5-10 min before shower while I tend other business(This is a generally expected issue with hotels with this price range), […] and extremely uncomfortable TV setting. (A TV in a bedroom was so antique and did not even had S-Video input that I could hook my Roku device or portable Blu-Ray player, and one in living room was attached to the wall above a fireplace, which made it located sky-high and cannot watch in comfortable position in couch. Even if you try to watch it from your bed, it's too far and the remote control wouldn't work. I completely gave up on TV since the first day and had fun with my laptop.) Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your review. I'm sorry that you were not happy with our TV's and am pleased to inform you that we are replacing all TV's in our upcoming renovation. Hope to see you again soon!
For the price offered on hotels.com, I was very pleased with the room!! The room was quite large with a full kitchen, a nice living room space, and bed/bath. It was very clean and I felt comfortable and safe.Genuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. It is very nice to read that you had a good stay with us. I hope we have the opportunity to serve you again in the near future!
"In safer neighborhood"
The hotel is very outdated. The sofa in our sitting area had stuffing coming out of it and the back was broken. The bed was very uncomfortable and there was a big "grease" (or something) area on the carpet as you came in the door. The phone and wifi didn't work. There was not an elevator and I had to have our room changed as I have two knee replacements […] and can't carry heavy objects up stairs. We were put on the back of the hotel which didn't seem safe and had to lug our luggage a long distance. Rates were reasonable but I had rather pay a little more and have a nicer room. Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for taking the time to review us. I apologize for failing to meet your expectations. I am pleased to inform you that we are preparing for a major renovation that will include major enhancements to both the interior and exterior of our property (including installation of an elevator). I hope you will consider giving us another chance in the future.
Clean, very nice staff, very good breakfast. Only complaints--3 or 4 bath towels instead of 2 would have been nice. And only one small garbage can. Mattress was getting old and less comfortable and probably ready to be replaced. For the price, this was great!Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for reviewing us. I am very happy to read that you had a good stay. Extra towels are always available by calling the Front desk - I am sorry you were not informed of this. Hope to welcome you back to our property soon!
"Horrific hotel stay away"
Internet was extremely slow. Some staff are rude Cleanliness is not good - got a stained towel one day.Genuine Hotels.com guest review
"Good deal for the budget"
We rented a 2 queen suite but later upgraded to 2 queen and a king suite upon arrival. The suite is spacious for 6 of us, we don't even need to sleep on sofa bed. The staff is very friendly, the breakfast was ok. The location is super convenient kn Buchead. The only thing i didn't like is the aged building.Genuine Expedia guest review
Room was very comfortable. But too much noise from outside due to some party in the same floor by some uncivilized people.Hotel took their own time to control them. The crowd looked dangerous.Genuine Expedia guest review
"no parking, no linen"
We pulled in after a very long day of driving only to be sent to the very back of the hotel and around the corner, upstairs (in the rain).There were 3 of us checking in but there were no linen for the pull out couch. I called the front desk who informed us we would have to go to the front desk to pick them up. My husband did after he parked the car, […] they neglected to give him extra towel or pillows. We didn't care for Patricia's attitude w/us. I had called about a 1/2hr out of town to let them know of our arrival time but I still had to wait at the front desk when I checked in. The room was nice, well cared for even though it was a bit old. Cleaned well. One of the cushions on the couch was torn but we were only there for the one night. Oh yeah and no local menu list in the room (another thing we would have to go to the front desk for). For the price - it was ok. Read moreGenuine Hotels.com guest review
The customer service at the front desk was absolutely unprofessional from my initial check-in and upon checking out. I have never had such an unpleasant visit to a hotel. If this hotel really wants to improve the customer service, it needs to identify employees which are kind, professional and respectful towards the customers they serve. I was very […] disappointed and will never stay at this hotel again. Read moreGenuine Hotels.com guest review
"Not worth it just to save a few bucks."
I was staying alone (female, late 20s) and didn't feel very comfortable. To get to my room I had to park at the back of the lot and navigate the dim courtyard area. From what I could see and was told there are no elevators, so be prepared to haul your luggage up the outdoor wooden stairs if you aren't on the first floor. The hotel says no smoking everywhere […] but my room smelled of smoke and you could smell it outside, too. I couldn't run the fan or use the heat because the vents made a terrible rattling noise that only got worse as time went on. I would have asked for another room but I was already on my second and it was late. The walls are paper thin, so not only do you hear your next door neighbors' conversations (even at reasonable volume) you also hear every single person who walks by your room or uses the aforementioned stairs. And there were lots of people using them until well after midnight, on a weekday. Also, the blinds in the living room area windows barely close and the curtains do not, so I felt like people could still see in. I'm not sure why they wouldn't install the curtain track all the way across the windows for added privacy. The room itself seemed clean. The decor is outdated but that should be expected with the price. The breakfast had lots of options: eggs, biscuits, bagels, cereal, etc. Overall, I would spend an extra $30 for somewhere else because I didn't feel overly safe staying here and the noise levels meant I got barely any slee. Read moreGenuine Expedia guest review
The room was very nice and well appointed, with a FULL kitchen! Bedroom was seperated from living room. The motel was easy to get in and out of as it is located on a "side street"Genuine Hotels.com guest review
"One of the best deals in Buckhead"
This is a great hotel for the price. The wireless is finicky, and there is no elevator. But for a suite hotel that won't break your bank, this is great. Breakfast is included, hotel staff is friendly. The rooms are a little worn, but the beds are comfortable, the water is always hot and the showers have great water pressure.Genuine Hotels.com guest review
This a great hotel at an exceptional price. The staff was very helpful and cordial. The breakfast was very good...eggs, waffles, cereal, toast, etc.. The suite is quite large with a full kitchen, full refrigerator, dishwasher, microwave, range and oven. Nice living area and separate bedroom with a tv in each room also free wifi and internet. Listing […] the slight drawbacks just to be fair, the rug was a little worn and tvs are not flat screen. Also the hotel consists of 2 or 3 separate buildings so you have to go outside to get to main office and the breakfast area. I thought it was a great bargain and will definitely stay there again. Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for wonderful feedback. Hope to see you again soon!
I really enjoyed the roomGenuine Hotels.com guest review
"Great value for the price!"
This Quality Inn is an older hotel in the heart of Buckhead. The staff was welcoming and helpful. Breakfast was good and the rooms were spacious and clean. The neighborhood was both safe and convenient. The only negative was the lack of an elevator which is going to be remedied when they remodel in the upcoming year.Genuine Hotels.com guest review
"Ok, stairs a pain."
We arrived at 1:40pm. We were told there was a $25 surcharge for early check-in before 3pm. We left and came back. There were no sheets for the pull out sofa. We called and was told we had to come to front desk to get them, it was freezing cold and I wasn't about to drag my kids out in the cold. They said they'd bring it at midnight when shift changes […] but they forgot. I called again they finally brought them at 1:30am. We were on third floor, no elevators, no cooking utensils. Carpets are stained, look dirty. Kids enjoyed breakfast. I woyld not stay here again. Read moreGenuine Hotels.com guest review
Great hotel and lanudry is free!! The best was the front desk staff they were great! Wish they had more extended stay rates!Genuine Hotels.com guest review
Great location and excellent accommodations for the price. Rooms are clean, beds comfortable and staff responsive. My initial room had a leak and when I notified the front desk, they immediate sent maintenance staff to address the issue along with a new room key for a different room.Genuine Hotels.com guest review
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