"Great hotel for our PA/NC/GA/TN families to visit"
Our 1 bdrm suite was lovely and very spacious: nice LR space and full kitchen, comfortable bed. So much more than we expected. Hot breakfast was great with many food choices. Other family members also had rooms there. Loved having bkfst together. Hotel is close to many restaurants and we used hotel's free shuttle to get us to one. Nice extra! So enjoyable […] that we joined Choice Privileges Rewards program. Definitely will do this again! Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for taking the time to comment on our hotel. We definitely appreciate your commendations on our all suite hotel and breakfast. Thank you again and we look forward to seeing you again on your return to the Quality Suites - Buckhead Village!
"This is one of the best we have stayed in."
GREAT AWESOMEGenuine Hotels.com guest review
"It's a nice hotel with kitchen"
It's great for a long stay. They have small kitchen with small dining and living room area, a separate room for bedroom. For a small price it's very comfortable. They have very good breakfast also and free parking.Genuine Expedia guest review
"close to the bustle, but not *in* it, thankfully!"
If you're like me and don't go to the Buckhead part of Atlanta willingly (so much traffic, so much corporate-power architecture) but need to be close by, this is the place. Little traffic here, quiet, and if you have a suite in back your windows overlook some undeveloped woodland. The suite was everything one could hope for, attractively priced besides. […] There's a hotel shuttle that will take you to MARTA, the local watering holes, etc., but it's available only until 8 p.m. -- but that was also more than I was expecting. Breakfast spread was on the high end of average: more ample than usual but still a bit food-servicey. Read moreGenuine Hotels.com guest review
"Old, worn out"
Everything in the room #123 was old and dirty looking, except for the bed sheets and towels. The carpet was spotted, torn, and very dirty. I used towels to make a path from the bed to the bathroom so that our feet did not touch the floor. It smelled old and musty, and we could not wait to leave. One bright spot was that the curtains did block out the […] light, and the pillows were good. Read moreGenuine Hotels.com guest review
The only real issue was with the check in clerk. She said our room was ready if we wanted to pay $50 extra. Really??? Have never been told this any place I have stayed or worked. If your room is ready you can check in. Think she was trying to make an extra buck. Really turned me off.Genuine Hotels.com guest review
Clean tidy basic business type hotel. Stayed here for a workshop for four nights. No elevator to the 3rd floor , no elevators anywhere in the hotel.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. I am happy to inform you that we will be installing an elevator in our upcoming renovation. Hope to see you again soon!
"Great Location, Decent Room, No Air Conditioning"
This hotel is in an amazing location right in the heart of Buckhead. The suite was spacious, the bed was a little too firm and the kitchen needed some general updating. My biggest issue with my stay was that my air conditioning didn't work and whenever it was turned on, no matter what temperature it was set at, the vents blew out hot air. This made […] my entire stay pretty uncomfortable. Read moreGenuine Hotels.com guest review
"Internet connection issues"
The internet connection did not function, causing inconvenience for business needs.Genuine Hotels.com guest review
"business in buckhead"
I booked this hotel for it's relative value as I had a business meeting at the Grand Hyatt. I was surprised at the comfort and size of the suites and it was an added benefit that they offered shuttle service.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am glad you were satisfied with your stay and look forward to seeing you again!
"Good value and location"
Every staff member was very friendly and helpful. Suites are very nice, though dated. It is not a problem for us, as we liked the reasonable rates, but I am aware that makes a difference for some people. Good and hearty breakfast. The price for the location is great, and on-site parking is free. It was a great value and a comfortable stay.Genuine Hotels.com guest review
"Overall a good visit"
The room was clean but our toilet kept running, my husband kept fixing it. Our coffee maker and toaster didn't work. The staff was incredibly nice and helpful and the small things wouldn't keep me from going back. Great location.Genuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am sorry for your inconvenience with the running toilet and some of your appliances not working. I have addressed these issues with maintenance and housekeeping to ensure that these issues do not arise again. We look forward to hosting you again when you are in the Atlanta area!
"Overall needs to be updated."
Hotel itself is organized and acceptable condition however, floor, furniture, equipment etc., overall needs to be updated.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. I would like to inform you that we are planning to update all the rooms and public spaces in our upcoming renovation. We hope to welcome you back in the near future!
Very nice. Would stay again.Genuine Hotels.com guest review
This was a very pleasant stay, especially for the cost. The staff was friendly, the hot breakfast was very good, and the suite was large, clean and quiet. The kitchen is not equipped with cooking utensils, but they are available on request. My room did not have a dining table, just a breakfast bar with one stooI, which would not be convenient for a […] couple eating meals there. I was on the third floor, with no elevator, so if that is an issue you should ask for a room on a lower floor. The business center is adequate for printing a boarding pass, etc. Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. Glad to read that you were very satisfied with the accommodations and amenities. Hope to have the pleasure of hosting you again in the future!
"Very satisfying stay"
Stayed at the hotel for 2 weeks. It was very satisfying, with friendly staff and large suites uncompared to other hotel's one-room style setting. The only issues were hot water, which could be resolved by letting it run for about 5-10 min before shower while I tend other business(This is a generally expected issue with hotels with this price range), […] and extremely uncomfortable TV setting. (A TV in a bedroom was so antique and did not even had S-Video input that I could hook my Roku device or portable Blu-Ray player, and one in living room was attached to the wall above a fireplace, which made it located sky-high and cannot watch in comfortable position in couch. Even if you try to watch it from your bed, it's too far and the remote control wouldn't work. I completely gave up on TV since the first day and had fun with my laptop.) Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your review. I'm sorry that you were not happy with our TV's and am pleased to inform you that we are replacing all TV's in our upcoming renovation. Hope to see you again soon!
For the price offered on hotels.com, I was very pleased with the room!! The room was quite large with a full kitchen, a nice living room space, and bed/bath. It was very clean and I felt comfortable and safe.Genuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for your feedback. It is very nice to read that you had a good stay with us. I hope we have the opportunity to serve you again in the near future!
"In safer neighborhood"
The hotel is very outdated. The sofa in our sitting area had stuffing coming out of it and the back was broken. The bed was very uncomfortable and there was a big "grease" (or something) area on the carpet as you came in the door. The phone and wifi didn't work. There was not an elevator and I had to have our room changed as I have two knee replacements […] and can't carry heavy objects up stairs. We were put on the back of the hotel which didn't seem safe and had to lug our luggage a long distance. Rates were reasonable but I had rather pay a little more and have a nicer room. Read moreGenuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for taking the time to review us. I apologize for failing to meet your expectations. I am pleased to inform you that we are preparing for a major renovation that will include major enhancements to both the interior and exterior of our property (including installation of an elevator). I hope you will consider giving us another chance in the future.
Clean, very nice staff, very good breakfast. Only complaints--3 or 4 bath towels instead of 2 would have been nice. And only one small garbage can. Mattress was getting old and less comfortable and probably ready to be replaced. For the price, this was great!Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for reviewing us. I am very happy to read that you had a good stay. Extra towels are always available by calling the Front desk - I am sorry you were not informed of this. Hope to welcome you back to our property soon!
"Horrific hotel stay away"
Internet was extremely slow. Some staff are rude Cleanliness is not good - got a stained towel one day.Genuine Hotels.com guest review
"Good deal for the budget"
We rented a 2 queen suite but later upgraded to 2 queen and a king suite upon arrival. The suite is spacious for 6 of us, we don't even need to sleep on sofa bed. The staff is very friendly, the breakfast was ok. The location is super convenient kn Buchead. The only thing i didn't like is the aged building.Genuine Expedia guest review
Room was very comfortable. But too much noise from outside due to some party in the same floor by some uncivilized people.Hotel took their own time to control them. The crowd looked dangerous.Genuine Expedia guest review
"no parking, no linen"
We pulled in after a very long day of driving only to be sent to the very back of the hotel and around the corner, upstairs (in the rain).There were 3 of us checking in but there were no linen for the pull out couch. I called the front desk who informed us we would have to go to the front desk to pick them up. My husband did after he parked the car, […] they neglected to give him extra towel or pillows. We didn't care for Patricia's attitude w/us. I had called about a 1/2hr out of town to let them know of our arrival time but I still had to wait at the front desk when I checked in. The room was nice, well cared for even though it was a bit old. Cleaned well. One of the cushions on the couch was torn but we were only there for the one night. Oh yeah and no local menu list in the room (another thing we would have to go to the front desk for). For the price - it was ok. Read moreGenuine Hotels.com guest review
The customer service at the front desk was absolutely unprofessional from my initial check-in and upon checking out. I have never had such an unpleasant visit to a hotel. If this hotel really wants to improve the customer service, it needs to identify employees which are kind, professional and respectful towards the customers they serve. I was very […] disappointed and will never stay at this hotel again. Read moreGenuine Hotels.com guest review
"Not worth it just to save a few bucks."
I was staying alone (female, late 20s) and didn't feel very comfortable. To get to my room I had to park at the back of the lot and navigate the dim courtyard area. From what I could see and was told there are no elevators, so be prepared to haul your luggage up the outdoor wooden stairs if you aren't on the first floor. The hotel says no smoking everywhere […] but my room smelled of smoke and you could smell it outside, too. I couldn't run the fan or use the heat because the vents made a terrible rattling noise that only got worse as time went on. I would have asked for another room but I was already on my second and it was late. The walls are paper thin, so not only do you hear your next door neighbors' conversations (even at reasonable volume) you also hear every single person who walks by your room or uses the aforementioned stairs. And there were lots of people using them until well after midnight, on a weekday. Also, the blinds in the living room area windows barely close and the curtains do not, so I felt like people could still see in. I'm not sure why they wouldn't install the curtain track all the way across the windows for added privacy. The room itself seemed clean. The decor is outdated but that should be expected with the price. The breakfast had lots of options: eggs, biscuits, bagels, cereal, etc. Overall, I would spend an extra $30 for somewhere else because I didn't feel overly safe staying here and the noise levels meant I got barely any slee. Read moreGenuine Expedia guest review
The room was very nice and well appointed, with a FULL kitchen! Bedroom was seperated from living room. The motel was easy to get in and out of as it is located on a "side street"Genuine Hotels.com guest review
"One of the best deals in Buckhead"
This is a great hotel for the price. The wireless is finicky, and there is no elevator. But for a suite hotel that won't break your bank, this is great. Breakfast is included, hotel staff is friendly. The rooms are a little worn, but the beds are comfortable, the water is always hot and the showers have great water pressure.Genuine Hotels.com guest review
This a great hotel at an exceptional price. The staff was very helpful and cordial. The breakfast was very good...eggs, waffles, cereal, toast, etc.. The suite is quite large with a full kitchen, full refrigerator, dishwasher, microwave, range and oven. Nice living area and separate bedroom with a tv in each room also free wifi and internet. Listing […] the slight drawbacks just to be fair, the rug was a little worn and tvs are not flat screen. Also the hotel consists of 2 or 3 separate buildings so you have to go outside to get to main office and the breakfast area. I thought it was a great bargain and will definitely stay there again. Read moreGenuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for wonderful feedback. Hope to see you again soon!
I really enjoyed the roomGenuine Hotels.com guest review
"Great value for the price!"
This Quality Inn is an older hotel in the heart of Buckhead. The staff was welcoming and helpful. Breakfast was good and the rooms were spacious and clean. The neighborhood was both safe and convenient. The only negative was the lack of an elevator which is going to be remedied when they remodel in the upcoming year.Genuine Hotels.com guest review
"Ok, stairs a pain."
We arrived at 1:40pm. We were told there was a $25 surcharge for early check-in before 3pm. We left and came back. There were no sheets for the pull out sofa. We called and was told we had to come to front desk to get them, it was freezing cold and I wasn't about to drag my kids out in the cold. They said they'd bring it at midnight when shift changes […] but they forgot. I called again they finally brought them at 1:30am. We were on third floor, no elevators, no cooking utensils. Carpets are stained, look dirty. Kids enjoyed breakfast. I woyld not stay here again. Read moreGenuine Hotels.com guest review
Great hotel and lanudry is free!! The best was the front desk staff they were great! Wish they had more extended stay rates!Genuine Hotels.com guest review
Great location and excellent accommodations for the price. Rooms are clean, beds comfortable and staff responsive. My initial room had a leak and when I notified the front desk, they immediate sent maintenance staff to address the issue along with a new room key for a different room.Genuine Hotels.com guest review
"Wonderful stay!! A++++"
Highly recommend. Quiet, great location, would stay againGenuine Hotels.com guest review
"A++ Highly recommend. Quiet, great location"
Amazing! Quiet, convenient location, free parking, spacious suites. A++Genuine Hotels.com guest review
"good place for family"
very nice service including breakfast and shuttle. The carpet is a little old and the ventilation need to be improved in the room. The location is not bad, with about 20 mins walking to nearest metro stations.Genuine Hotels.com guest review
"Clean and convenient at a great price"
Extremely spacious, two bed/two bath suite at a price usually reserved for single room lower quality hotels. It's not the Ritz, but with the free breakfast thrown in, you can't beat the price especially in this location. Would stay here again.Genuine Hotels.com guest review
"Perfect place to stay and close to the action"
Only negative would be the wifi was so week that we couldn't do much on our iPads .Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am sorry about the wifi issues you had. We have recently updated all the access points, switches, etc. on our property to enhance our internet connectivity, so I am very surprised that you experienced a weak signal. I will definitely look into this, Thank you for bringing this to my attention. Hope to see you again soon!
Location reasonable. Cab service good. Water was never very warm and was tepid on my last morning. Round about way to get to rooms, without a clear path marked for taking luggage down ramps. Reasonable accommodations for the rate.Genuine Hotels.com guest review
Everything was great. First time booking in the area and were pleased.Genuine Hotels.com guest review
The convenience of the hotel was great. Staff was very pleasant. The room could use some remodeling, especially new carpet. The room had an old smell to it.Genuine Hotels.com guest review
"An economical stay in Buckhead"
My stay started out on a low note; the clerk could not locate my prepaid Hotels.com reservation, then after receiving a fax from Hotels.com, was unable to provide a room with the advertised king (I ended up with a smaller bed for my 5 day stay). The check-in process (including trying to find a manager with authority to change rooms) ended up taking […] more than an hour! There were some noticable lapses in service. On first day, the used towels were left overnight on a stairway adjacent to the room. On second and third days, the in-room coffee was not re-stocked. As to amenities, one has to make a special request for the kitchenette to be stocked with any cooking utensils, and all of the cups and plates are disposable. As I did not have many in-room meals on this trip, no big deal, but if I had been planning more in-room meals I would have been disappointed by the hassle of having to ask for cooking utensils. The TV was dated, and the remote marginally operable. Location is great - walking distance to meeting facilities in Buckhead. And no extra parking charges, a bonus for Buckhead. All in all, an economically priced room, with amenities and service to match. Read moreGenuine Hotels.com guest review
The receptionist was outstanding and very accommodating...The only problem was NO hot water in our room: sinks and showers...We had no time to report it except when we left early that AM...Genuine Hotels.com guest review
"Comfortable lodging with very good service"
We extended a visit to Atlanta for a conference into a week long family vacation. We cancelled reservations at one of the high rises on Peachtree , where the conference was after 2 nights at the Quality Suites. It was nice having 2 bedrooms and 2 bathrooms for the 3 of us. 2 out of 3 of us have sleep issues and we all slept soundly. The breakfasts were […] very good with hot and cold foods including eggs, waffles, sausage, biscuits! The shuttle was very easy to use and available for short trips. Read moreGenuine Hotels.com guest review
this wasn't my first stay at this hotel, just my first since becoming a Quality. the name said it all. it was by all means quality for the price and NO ONE CAN BEAT THE LOCATION. I WILL DEFINITELY STAY HERE AGAIN AND AGAIN.Genuine Hotels.com guest review
Response by Quality Suites Buckhead Village Thank you for such a delightful review. I am glad you were able to experience the hotel under new ownership. We hope to welcome you back to the Quality Suites Buckhead in the near future!
"Spacious and clean"
The rooms were large and clean. Beds were comfortable and we all had a great night sleep. This is a great place for business or family vacation travel.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you so much for your wonderful review. Look forward to seeing you again soon!
"I highly recommend this!"
This hotel was very spacious! I enjoyed the service and the location was very convenient! I highly recommend this hotel and I will definitely will be staying again!Genuine Hotels.com guest review
Somedays waited too long for shuttle and one day there was no driver available. Also bugs in room every night flying around, and inconvienced with having to rescan my room card daily, ...Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. I apologize for the inconveniences you encountered during your stay. Unfortunately, during our busy periods, many of our guests choose to use our courtesy shuttle, resulting in longer than usual wait times. We do try and accommodate everyone as promptly as possible. A driver is available every day during our scheduled shuttle times. I am sorry about the flying bugs in your room. We do have routine pest control for all our rooms and I have already notified the company to come out and treat the rooms again. I hope you will give us another opportunity to host you and show you how wonderful our staff and property can be!
not good experience, i book the hotel through hotels.com, but the hotel still charge me.Genuine Hotels.com guest review
Bed was all springs, no comfort. Showers were hot, water pressure great. Just that bed, it really stunk.Genuine Expedia guest review
Response by Quality Suites Buckhead Village Thank you for your review. I am sorry that you were not entirely satisfied with your stay. We have plans to replace our mattresses in our upcoming renovation. I hope you will give us the opportunity to provide you with a superior experience.
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