"Good location, close to subway"
Good location and very easy to get to the city center. Staff was accommodating.Genuine Expedia guest review
Nice and courteous staff. Rooms far to small, and I mean very small! Good locationGenuine Hotels.com guest review
"Amazing hotel, Best Location."
I wished I would had stayed there longer, pure luxury, best pillows and matress, best breakfast included. We were upgraded at no additional cost. Check- in and out was done very simple by very professional staff.Genuine Expedia guest review
"Tivoli Jardim Close to the Action"
Very centrally located along the main street in the financial section of town. Desk staff was very helpful for us first timers. Wonderful breakfast was included in the room fee, but WiFi was not. BUT desk computers were available and no lines encountered. The only ding, the room was hot, then cold, then humid - it did rain our whole stay in Portugal. […] This could have been operator error. Needless to say we did not use the balcony in Lisbon due to weather. Believe this a non smoking facility. Read moreGenuine Expedia guest review
"Tivoli Jardim- Great experience"
I loved the Tivoli Jardim's location. Though accessing the main hotel and the main street involved a quick creepy street it was a lovely experience. The hotel staff was nice and pleasant but not overly helpful. I stayed alone as a female and felt that the walk from Tivoli Jardim to Tivoli's main hotel at night could have been a little bit more well […] lit or populated. I had a king bed, the rooms were small but quite nice (clean and everything you'd want in a room- comfortable beds). The food at both hotels was somewhat expensive but very good. The main hotel had a better bar scene and more nightlife. Skybar's view is amazing. I loved the location of the hotel in regards to Lisbon. It was great for walking everywhere. They also have one of the only pools in the city that's outside and that was very important. It was perfect for what I wanted which was location, pool and bar. I wish they had a bellman that helped with luggage, or a doorman that helped with taxis. It was a great hotel and I really enjoyed it, definitely a 9 our of 10. Read moreGenuine Expedia guest review
"Lower than expected"
In general it was good. At the bar the account that was presented to me was bigger than it should be. For the quality of the hotel it is very expensive.Genuine Expedia guest review
All round, this is a very good hotel and I would recommend it to other travellers. There are shared facilities (Pool, gym, Roof-top terrace bar) with another sister hotel next door, the Tivoli, which is 5* The swimming pool is adequate and service is very good. We had booked a king-size double room for our week-long stay but when we arrived they only […] had a small twin room available. When I reported this at reception they moved us to a larger double room which was fine. I thought the prive was a little high, but then again as we travelled in high season, all hotels in Lisbon seemed to be a little higher than I had expected. Read moreGenuine Hotels.com guest review
"Functional but uninspiring"
We concluded our Portugal vacation by staying here for the last night, primarily because of its proximity to where we were dropping off our rental car. The room was small but relatively comfortable, albeit the carpet was very dirty and the coffee maker did not work. We also spent some time at the pool which was very crowded (no seats available when […] we arrived). The location of the hotel is its best feature. Read moreGenuine Expedia guest review
Location was great! The rooms are ultra modern and very small. Bath tub was VERY difficult and unsafe, especially for older guests. Very quiet and a nice private balcony. All but one restaurant were in the other Tivoli Hotel and was a short walk away. Very confusing.Genuine Hotels.com guest review
"I would go back tomorrow."
The professionalism at the Tivoli Hotels is very impressive. The people at the front desk amazed me as i listen to them speak four different languages and change from one to the other, flawlessly. The service is amazing, the rooms were kept spotless and the food is very good as well. Highly recommended.Genuine Hotels.com guest review
Like most of the people we met in Lisbon the staff was beyond friendly, spot on efficent, and beyond the pale if you needed just about any kind of assistance. The room, although a bit on the small size, was more than adequate and sported a balcony. The only fly in the ointment was the tiny closet in which everything you brought with you had to fit. […] Bed was great; ditto the bathroom. Read moreGenuine Expedia guest review
Very nice and helpful staff. The breakfast service was the quality expected.Genuine Expedia guest review
"Great place to stay in Lisbon"
I cannot say enough positive things about this hotel. The people were so friendly and accommodating. The room was modern and clean. The beds were softer and more comfortable than any other bed I experienced in Europe. They have a good breakfast in a cute dining room for 12 euro. They have two computers with free internet in the lobby. They have a coffee […] maker in the room. They are in a good location right off of the main street Avenida Liberedade. You can easily walk to the main area of Baixa and stores and restaurants. This is a great place to stay in Lisbon. Highly recommend. Read moreGenuine Hotels.com guest review
"They hit your credit card after check out."
I checked out of the hotel with a zero balance and a month later get a 67.00 euro charge on my credit card. I disputed it and the hotel sent a computer printout with no signature and no item purchased. Bank of America put it back on my bill. I just disputed it again. How dumb can this hotel be to ruin an otherwise nice stay for 67.00 euro?Genuine Expedia guest review
The staff were fantastic and ever so helpful - even at 2am when my friend had mislaid the directions to her hotel, the man on reception looked up the hotel on the internet and called a cab making sure they knew where she needed to go. The room itself was a disappointment (especially given the price). There were no robes for us and everything carried […] a charge - even the coffee. I wouldn't have minded if there was a kettle but there wasn't so we had to buy drinks outside the hotel and bring them back in. I was also surprised that wifi wasn't included, this is usually standard. The breakfast was really good and the employee welcoming you was friendly, helpful and funny. The pool was crowded but there was always somewhere to sit and it's so peaceful which was a surprise given it's location. Read moreGenuine Hotels.com guest review
"Not a 4*"
Far from a 4* hotel. Needs attention to detail; room service is not 24hrs ( even when room directory says 24hrs- but kitchen doesnt open til 8pm), pillows are very uncomfortable, Rooms need maintenance; wardrobe doors that get stuck, shower that leaks water everywhere, doors that dont close properly, just to name a few annoying things. Also the swimming […] pool is in the hotel next door. This hotel lacks charm, there is no garden ( although garden is in its name), no flowers or any green area, its very much a block of apartments hidden behind . There are better, cheaper and prettier places to stay in Lisbon. Read moreGenuine Hotels.com guest review
"Pleasant comfortable stay"
This is lovely hotel and the pool is pleasant with well equipped changing rooms. Pity there is no free wi-fi.Genuine Hotels.com guest review
Really good location, it is the second time me wife and I have stayed there and we thoroughly enjoyed itGenuine Hotels.com guest review
Our standard double room was small with very little room to walk around the bed. However on our second night we complained because the people in the next bedroom we making lots of noise. We were immediately transferred to a superior room on a different floor which was much more comfortable. We were also given complimentary champagne and a cake for a […] birthday which they must have noticed when we gave our passports as id. Read moreGenuine Hotels.com guest review
Response by Hotel Tivoli Jardim Thank you for sharing your experience regarding your recent stay at the Tivoli Jardim. I am sorry to hear that we were not able to meet your expectations on the first night. Despite this fact we are very pleased to know that you left the Hotel on a positive note and we feel honored that you have chosen the Tivoli Jardim to celebrate such a special occasion. Rest assure that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon ! Rui de Sousa (General Manager)
A lovely hotel. Bit too cosy and few too many mirrors when sharing with your mother. They provide a Nespresso machine in the room (do charge €1.50 for pod). We were typically British and wanted a cup of tea and the Nespesso water was just not hot enough and had a strange flavour. Reception did think we were slightly mad when we asked for a kettle, they […] offered to deliver hot water! But an hour later did turn up with a kettle which made 2 women very happy. Read moreGenuine Expedia guest review
"good hotel central area"
The hotel was very good. I was very involved at a .onferenceGenuine Expedia guest review
Felt disconnected from the main hotel and the main facilities based there. Approaching the hotel reception though a large featureless car park is rather unpleasant .Genuine Hotels.com guest review
"Perfect hotel for summer break in Lisbon"
Everything was just what we had hoped for. Very central location, helpful and friendly staff, comfortable and spotless room and use of the facilities in the main Tivoli hotel, including pretty outdoor swimming pool and Sky Bar with incredible views over Lisbon. Fantastic value.Genuine Expedia guest review
"Convenient location, helpful staff"
Well situated near Metro, although Aerobus provides faster transfer time. Easy walking distance to sights, restaurants and shops. Beware the €1.50 per coffee capsule in your roomGenuine Hotels.com guest review
"Central and modern hotel"
Beautiful hotel, very welcoming. Very close to the metro and the centre of Lisbon. only about 15/20 minutes walk to the sea. Able to use the 5 star adjoining Hotel facilities, pool, gym, sky bar. Wonderful stay.Genuine Expedia guest review
Bit short of lounge area. but very good hotel otherwiseGenuine Hotels.com guest review
Plush, quiet, clean, comfortable. In a good area to explore Lisbon, very centrally located, but away from the hustle and bustle of crowds, noise etc, which is good. Very near the central Metro too. I didn't eat at the hotel, but the room menu looked great, and the ground floor restaurant is very stylish. I would stay at this hotel again without que […] stion. Read moreGenuine Expedia guest review
"Overall pretty good"
Overall its a good, solid hotel with all the trimmings you'd expect of a 4* hotel in southern Europe. Not outstanding, but ticks the required boxes: comfy bed, pretty good breakfast, pleasant and helpful staff, metro station close by. Avoid the bedroom on the 1st floor directly above the restaurant/bar as Friday & Saturday nights the music will keep […] you awake unless you are down there within the action! Read moreGenuine Hotels.com guest review
Nice modern hotel within easy walking distance to the main attractions....shops, bars etc..Genuine Hotels.com guest review
"near to fun and shops!"
great access to restaurants, metro and central to some of the main sights of lisbon.Genuine Expedia guest review
Really enjoyed it, thank you..Genuine Hotels.com guest review
"Perfect location in a city centre"
I stayed there with 2 girlfriends for 3 nights in Feb 2013. I was after centrally located hotel and picked this one based on expedia reviews. There were few comments of the bathroom being really small which wasn’t the case for us. The bathroom was specious with a massive shower + bath tub. Location wise, you cannot get any better. The hotel is in a […] small street off a beautiful avenida de liberdade, walking distance pretty much from everything you want to see in Lisbon. Close to public transport - Metro Avenida 2 min from the hotel, railway Rossio 5 min, airport 15 - 20 min bus ride. If you are there for at least 3 days I strongly recommend visiting Sintra for a day, for astonishing views and beautiful castle. It is half an hour train ride (€5 return ticket). We absolutely loved it! If you stay in this hotel, it is a 5 min walk to Rossio and trains run every 30 min. Note all attractions in Sintra are extra fee and you can find all details online. Read moreGenuine Expedia guest review
"Great base for exploring Lisbon"
Hotel Tivoli Jardim is in a handy location just off Av. Liberdade and a good base for exploring the city. Rooms are clean, modern and stylish, but note that standard rooms can have slightly oddly placed toilets, making them tricky to use comfortably. There are a couple of restaurants in the hotel (which we didn't try but a Portuguese friends tells us […] are both good). There is a very nice pool area, which you have to go outside the hotel, through the car park and up some steps to get to. Great to be able to cool off in the pool after a hard day's sightseeing. Hotel breakfast is pricey but there's a great little coffee shop around the corner which has an amazing variety of juices, great coffee and lots of fresh and appealing bakery items, so you might want to try this instead. Reception staff at the hotel were friendly and helpful. There are a couple of PCs with internet access just off the lobby. All in all we thought this was a very decent hotel, hard to fault, good value and will definitely stay there again on next trip to Lisbon. Read moreGenuine Expedia guest review
It is a lovely hotel, restaurant and bar are of a very high standard, our room 459 was very small and barely enough room to get around the bed, the bathroom, well what can I say the toilet was so close to the shower cubicle there was no way you could sit down without squeezing your knees to one side,(we are only average height 5ft 7in and medium build) […] the basin did not hold water as plug did not stay in and there was some grime around the shower tray. It was lovely to have the pool to relax around after a day sightseeing, very well kept and good staff, of course the only downside was 12.50 euros for a plain cheeseburger with crisps, and 6euros for 1.5 bottle of water. The breakfast was well overpriced at 15euros each, the hot selection was not hot at 9am, scrambled eggs, bacon just lukewarm. A good selection of cereals and fresh fruit was very enjoyable. A glass of port and glass of white wine 20 euros !!! The whole experience was very nice and we enjoyed our stay but would have liked to have been able to afford to eat there as well ! Read moreGenuine Expedia guest review
"Excellent location and smart decor"
The location of the hotel is wonderful - just off the Avenida da Liberdade in a quiet side road yet close to many of the most attractive parts of Lisbon, with the funicular up to the Bairro Alto just a couple of blocks away and Rossio station to Sintra just down the Avenue. The decor is modern and stylish, the service friendly and efficient in a low-key […] kind of way, and as the name implies the hotel has a beautiful garden behind it including a large circular swimming pool. Our standard double room had a full king-size bed and all the usual facilities you'd expect in a hotel of this standard, including a Nespresso machine. The room could have been a little larger but the bathroom was a good size with shower, bathtub and bidet. This room was one of five at the side of the hotel that overlooked the swimming pool itself, a beautiful outlook. Rooms at the front have a balcony unlike those at the back, but the view at the front is not particularly attractive, and the garden view is the one to go for. Read moreGenuine Expedia guest review
Very clean and welcoming! Personal attitude and great locsationGenuine Hotels.com guest review
"Tivoli Jardim, Lisbon"
Good hotel, very helpful staff - they were quite happy to store some extra bags for us while we were in Porto before staying at the hotel. Location is great for getting around Lisbon. However, think these interior designers should be required to actually make use of their designs for a few days - some aspects of the bathroom, while nice and roomy, were […] rather impractical. Read moreGenuine Hotels.com guest review
Excellently decorated and appointed hotel, in a quite location a short walk from the main downtown areaGenuine Expedia guest review
Flott basseng, god frokost .Genuine Hotels.com guest review
"Bästa stadshotellet någonsin"
Toppen på alla sätt och vis. Fräscht, duktig personal, nära till det mesta. Bra men dyr frukost. Men som sagt var det överlag jättebra.Genuine Hotels.com guest review
glimrende værelser, dog ikke ret storeGenuine Hotels.com guest review
Fint hotel. SOm sædvanlig skal aircon sættes på 10 grader celcius for ikke at koge hele natten igennem. Ligger lige ud til Avenida og kun 5 gang fra Rossio. Dyrt og halvdårligt internet, men gratis adgang til business center. 15 euro for internet i 24 timer er for meget. Derudover er der meget lidt plads rundt om sengen, og man sidder med knæene op […] i glasvæggen ind til bruseren hvis man er på toilettet. Lidt fjollet. Read moreGenuine Hotels.com guest review
"Cuidado com o quarto"
Hotel muito bem localizado, com equipe bem treinada e excelente restaurante italiano.Recomenda-se reservar, porque ele costuma lotar. Chegamos muito cedo, por volta das 8h, mas no permitiram fazer o check-in e colocaram-nos em quartos no mesmo andar. Infelizmente não foi possível que fossem um ao lado do outro. Apenas recomenda-se cuidado com o quarto […] mais simples, o que não tem banheira, sacada ou vista para a Avenida Liberdade. Isso porque, o box do chuveiro fica muito próximo ao vaso sanitário, o que realmente incomoda, porque não há espaço suficiente para as pernas nem mesmo para uma pessoa de 1,74m de altura, como eu. Recomenda-se o quarto superior. Read moreGenuine Hotels.com guest review
Insonoristion a revoir. Bruit climatisation pour les chambres donnant sur le parking. Bon petit dejeuner mais un peu onereux.Genuine Hotels.com guest review
"Hotel in zweiter Reihe an der Avenida da Liberdad."
Ein von außen unspektakuleres Hotel von innen jedoch sehr ansprechend. Kompetentes und sehr freundliches Personal. Das Restaurant nicht nur äußerlich sehr ansprechend auch das Essen hervorragend. Die Zimmer sind sehr ansprechend und durchdacht aufgeteilt. Im Badezimmer freut man sich zwar über die Badewanne, jedoch fehlt bei dem recht hochen Badewannenrand […] ein Griff um besser ein und austeigen zu können. Ältere Reisende hätten da sicherlich große Probleme. Read moreGenuine Expedia guest review
Response by Hotel Tivoli Jardim Dear Sir / Madam, I personally wish to thank you for your positive feedback on our property. I am really happy you enjoyed your stay and were pleased with all our services. Looking forward to welcoming you again soon at Tivoli Jardim Hotel. Best Regards Rui de Sousa General Manager
"Albergo di gusto"
Belle camere, moderne e pulite. Ottima colazione personale cortese e professionaleGenuine Expedia guest review
Response by Hotel Tivoli Jardim Dear "Francesca" Thank you for sharing your recent stay experience at Hotel Tivoli Jardim. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon ! Kind regards Rui de Sousa General Manager
"komfortables Hotel in der Innenstadt"
Wir wollten Lissabon kennen lernen. Es ist keine der üblichen Hauptstädte. Wir finden das Flair der Stadt gut. Es hat Charme und man kann noch erkennen, welche Eleganz es einmal ausgestrahlt hat. Besonders die vielen kleinen Geschäfte und Bars und Restaurants haben uns gefallen. Nicht wie sonst, die großen Glaspaläste und die üblichen große Einkaufstempel. […] Nein, alles ein bischen kleiner und ursprünglicher. Die Globalisierung der Märkte haben aus unserer Sicht auch Nachteile. Read moreGenuine Expedia guest review
Response by Hotel Tivoli Jardim Dear Madam, Thank you very much for sharing your recent stay experience at Tivoli Hotel. We are all very glad to know that you enjoyed your stay in Lisbon and that our team met your expectations. Rest assured that your comments have been shared with the entire team. Looking forward to welcome you back soon at Tivoli ! Kind regards Rui de Sousa General Manager
"Supernöjd, men med några anmärkningar"
Jag skrev en berättelse om vad vi var väldigt nöjda med och vad som gått snett. När jag skickade den fick jag beskedet att meddelandet var längre än 1500 tecken. Det kunde ni ju ha talat om i förväg.Genuine Hotels.com guest review
"Zentrale ruhige Lage Ideal für Städtereisen"
Wir waren fünf Tage in Lissabon und wollten die Stadt kennen lernen, dafür war das Hotel ein guter Ausgangspunkt. Metro gleich ums Eck und 10 min zu Fuß zum rossio. Gutes Frühstück in coolem Ambiente, Zimmer sehr klein aber ok. Personal nett und fit. Negativ nur dass Zimmer sehr hellhörig v.a. Die Bäder hörte man sehr laut von nebenan, und 15 e pro […] Tag für WLAN sind frech. Read moreGenuine Expedia guest review
"Sehr kleine Zimmer."
unwürdig für 4 Sternen. da die Zimmer sehr klein sind kann ich das Hotel nicht empfehlen.Genuine Expedia guest review
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