Coning in and out of the parking garage was a headache. The access card started to work the 2nd day of my stayGenuine Hotels.com guest review
"ABSOLUTELY LOVED MY STAY!!!!"
Our stay was ABSOLUTELY WONDERFUL!!! The staff was extremely nice & courteous... We definitely would recommend this Hotel...Genuine Hotels.com guest review
Didn't like how hard it was to get in & out of the hotel garage. Microwave was very old. Other than that great room. Enjoyed my stay.Genuine Hotels.com guest review
"Good location my 5th time staying here......"
Food was good and I have no complaints...I would stay here again......Genuine Expedia guest review
"Not worth the price"
I was expecting more because of the location and because the price was costly. I was not satisfied. My girlfriend and I felt like we were staying at a motel 6. The rooms just seemed out dated. Granted, the comforter was nice, and the suites had a separate room with a divider, but I did not feel like I got what I paid for.Genuine Hotels.com guest review
didn't like price goin up all because I had to rescheduleGenuine Expedia guest review
very nice hotel for the money, i was very happy with room and serviceGenuine Hotels.com guest review
"Sheraton @ Galeria great hotel"
Great service and staff very helpful! Will comeback!Genuine Hotels.com guest review
The stay was great however this is my second time there and the internet was not working in my room. I had to change rooms and I had a interuppted scheduled webinar. Not sure why the internet there has issues. Overall friendly and professional staff. Very modern and clean.Genuine Hotels.com guest review
"Very nice & friendly hotel"
We had drinks at the bar & our bartender Sheldon was the best!!! We had a great stay.. We will return!!!Genuine Expedia guest review
"single night convention"
The hotel was nice. Excellent location at the intersection of I-285 and Cobb Parkway. This hotel has a skywalk to a mall. The hotel is currently doing maintenance, so be careful that you are not above or below a construction floor. The TV in the room had limited channels and very few HD channels.Genuine Hotels.com guest review
"Third time not so great"
We've stayed at this hotel before and the customer service and staff was great. This time-not so! When I checked in and received my room assignment, I asked could I be moved to a floor higher up. I was told by the front desk clerk that the 7th floor was the highest due to remodeling. I was fine with the reply until I witnessed several guest on multiple […] occasions getting off the elevator on the 9th floor. I felt that I was lied to. Also my room was close to the elevator and the noise level was sometimes unbearable. Read moreGenuine Hotels.com guest review
This was my second stay here in 6 months and once again I was very satisfied. The staff was very professional, and courteous. I loved the spacious rooms and clean bathrooms. It was a great place to stay with my two kids and my niece.Genuine Hotels.com guest review
The Sheraton overall is overall a good hotel with some issues. The rate in which I paid was great but, I do feel as though a customer has to pay for to many things..Things like PARKING and WI-FI SHOULD BE FREE! Also, during my stay the heating/air unit went out and after me mentioning it to the front desk at check out she waived my $8.00 parking fee.. […] Be advised that I was on the 11th floor with kids and we all tossed and turned the WHOLE NIGHT!! (I feel as though I would not have gotten my wonderful credit if I didn't make reference of the cooling system even though the clerk was aware of the situation due to other guests complaining) Read moreGenuine Hotels.com guest review
I thought that my stay at the Sheraton was great!Genuine Hotels.com guest review
my boyfriend and I love coming to this hotel for quick little getaways from everything! Employees are always really friendly and the rooms are so amazing!!Genuine Hotels.com guest review
"Hotel not describe right"
The Hotel is not as describe! Be careful, there is not two room suit And the parking is too muchGenuine Expedia guest review
"Hotel Great - Construction Not So Great"
I would have given Sheraton's condition a higher score except construction was going on. However they did move me to an area of the hotel whereas the noise was lessened.Genuine Expedia guest review
"My New Favorite"
I've stayed here 4 times now and I get more and more comfortable every time. Rooms are clean. Scenery is nice. And you got all the privacy you need. This hotel gets 5 stars from me and my family.Genuine Hotels.com guest review
I enjoyed my stay other then the fact that the hotel charged me for parking when I did not park a car at all. so I lost out 24 dollars extra for no reason. Other then that it was niceGenuine Hotels.com guest review
I wish I could have stayed longerGenuine Hotels.com guest review
"nice hotel, ,great location."
I found the staff to be very nice and helpful. The rooms were clean. I can for maintenance in the middle of the night. They responded very quickly. My only complaint was minor, our maid would never leave any soap. One night very late I called for soap. They sent 4 bars up right away. The next day the maid took all the soap, lmbo. That was priceless. […] Great stay overall. Read moreGenuine Hotels.com guest review
"Close to Cobb Energy"
Very nice staff from the front desk to housekeeping. There were some "unknown" stains on our couch in the suite. Hotel van will take you to Cobb Energy but they quit running at 10:00 pm so arrange for a cab.Genuine Expedia guest review
It was very nice. I had a meeting close by the next morning and it worked out well.Genuine Expedia guest review
"Great value and great room"
We stayed for a long weekend and found the hotel very convenient to all parts of ATL. The room was spacious and very clean. We felt secure in that a room key was required for elevator access to guest rooms. Will definite stay here again.Genuine Hotels.com guest review
"Nice hotel close to shopping and restaurant"
Nice rooms I enjoyed the view from my roomGenuine Expedia guest review
"Very hospitable staff."
The room was very well kept and staff was very friendly. Will definitely return. I wished the suite was a little bigger.Genuine Hotels.com guest review
My experience with this hotel was terrible.. The security officer was an old guy with an attitude and very rude... I will not ever come back to this hotel again..Genuine Expedia guest review
it was great - nice clean rooms - nice pool areas - clean lobby - i did not like the fact that i had to pay to park in he garage 8.00 per day (not cool)Genuine Expedia guest review
"Sheraton Suites Galleria-Atlanta"
So, I can say that I wasn't overly impressed with Atlanta as a whole. It seemed very clean but the traffic was horrible. As for the hotel, it was very nice. The room was a suite and very comfortable, modern and clean. We took advantage of the free shuttle service when we went to dinner. The Wifi was NOT Free however. I used my hot-spot capability on […] my smartphone. I was there to work at a conference/exposition which was directly across the street which was very convenient. Overall a very nice stay and they did give me some Starwood points which you usually don't get when using Hotels.com. Read moreGenuine Hotels.com guest review
"Best hotel we have encountered with hotels.com"
The rate was great. Parking was affordable. The room was massive and we really enjoyed our stay. All was very clean.Genuine Hotels.com guest review
"Reasonably priced Hotel - Good Location"
Only stayed one night this time due to some work being done at my home, but this is my second stay at this hotel. My other stay was for 4 days. Both times excellent. Very, very comfy beds. I did not try the resturant either time because this hotel is convenient to any kind of food you desire. You can even walk to your choice of restaurants and the […] Mall. Read moreGenuine Expedia guest review
"Bad hotel for families"
The hotel staff allocated us on a room above the Event Room where there was a party with loud music. I called front desk to say that neither of my kids could sleep with loud music and that I specifically noted in the reservation that the room was for a family. The front desk said it had no room to change us and we ended up with the feeling that since […] i payed the hotel the through Expedia, they had no interest to help me. Therefore, it may be a bad a idea to use Expedia to reserve hotel if hotels will allocate us on a bad room. Read moreGenuine Expedia guest review
"it was fantastic"
Great experience, staff is friendly and very accomoddating.Genuine Expedia guest review
"Very good experience"
The room was absolutely gorgeous. The bed very comfortable. I slept like a baby. I did not want to get up. The breakfast looked delicious. Unfortunately, my time did not allow me to partake. When, not if, I visit again, I will make sure I have time for breakfast..Genuine Hotels.com guest review
"all must stay"
Enjoy the comfort of this hotel. Location was great, quality is service was great too.cannot beat the the priceGenuine Hotels.com guest review
We were assigned an extremely nice room.Genuine Hotels.com guest review
they charge for parking, next time I'll park at mall parking, which is free and next door.Genuine Expedia guest review
"Very nice and close enough to downtown.."
15 Min drive ta Down town....Great Location and nice rooms and facilities. ..Genuine Expedia guest review
"Nice close to downtown and nice shops"
Great location, close to shops, great room to have guest over. Rooms were clean and bright.Genuine Expedia guest review
"very close to the city with out the traffic..."
Good bargain..nice rooms very close to the city with out the traffic...Genuine Hotels.com guest review
"Great to be back!"
We have stayed here many times before. The staff and facilities are very nice. Looking forward to our next stay.Genuine Expedia guest review
"Nice hotel, Cumberland is mall area, hate malls"
Nice hotel, friendly staff, clean. Great breakfast. The area is kind of isolated, located by 2 malls. Great location for conferences at the Galleria (5 minutes walk)Genuine Hotels.com guest review
"Great hotel with convenience."
Hotel is located within walking distance of malls, great restaurants and shopping. Staff is exceptionally friendly and helpful. Great hotel to visit while in the Marietta area of Atlanta !Genuine Expedia guest review
EnjoyableGenuine Hotels.com guest review
"hotel very dated, rooms are ok!"
the property is not a four and a half star property. The rooms are dated and old, and I wouldn't stay there again. The staff was nice but it needs to be updated, I think the star rating is very misleading...Genuine Hotels.com guest review
"Nice Hotel and close to 75, 285, and dining"
It was very enjoyable. The layout of the separate bedroom and option to close off the living room makes it nice. Just a few steps over to Cumberland Mall which has a lot of good restaurants.Genuine Expedia guest review
"very enjoyable and I love it"
It was a great place to relax and enjoy my vacation.Genuine Expedia guest review
VERY COMFORTABLE AND ACCESSIBLEGenuine Hotels.com guest review
"Nice hotel near Papasitto's/Papadeux's restaurants"
The staff was very friendly and helpful. It was a very busy weekend, but they handled it well.Genuine Expedia guest review
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