"Great stay at a nice Hotel and location"
We stayed a couple of days there recently. The hotel is close to the interstate, but I didn't hear any road noise. The rooms have been renovated and look very nice. Everything is very clean inside and outside. The mall is next door for choice shopping and eating. The only problems are that the internet is $9.95 per day and parking is $8.00 per day. […] Parking I can understand, but come on, at your rates, internet should be free. Holiday Inn and others have it for free and so should you. Read moreGenuine Expedia guest review
"Nice and convient to all shopping"
I really enjoyed my stay at this hotel. It was very economical, clean and very close to all entertainment in the Atlanta areaGenuine Expedia guest review
"Enjoyed our stay"
My bf and I enjoyed our stay at the Sheraton. It was very clean, quiet and customer service was satisfactory. It is convenient to shopping and eating. I recommend this hotel.Genuine Hotels.com guest review
"Great weekend getaway!"
My boyfriend and I stayed for a weekend, we checked in late but it was quick and easy. The room was fabulous, newly renovated, bathroom clean, and nice big fluffy bed! The sheets smelled extra clean and loved tht there were two tv's. I was advised tht the hotel was going through renovation but I didn't notice or hear anything. Only thing tht I was slightly […] disappointed about was in my reservation there stated there would be robes in the room but there wasn't. Maybe I booked a different room type but other than tht my stay was great! We will be returning! ;) Read moreGenuine Expedia guest review
"All good but cold pool"
The hotel room and service was very nice - all was very clean, comfortable, and proper. However, since I was traveling with my son I picked the hotel for its heated pool. Unfortunately the pool was cold and also not clean.Genuine Hotels.com guest review
"Excellent hotel, very comfortable, friendly staff"
Very enjoyable stay at this very luxurious hotel. Staff was very friendly && helpful.Genuine Expedia guest review
"Money well spent"
Only there for two nights, wish I could have stayed a month. Reminds me of Sheraton`s past.Genuine Hotels.com guest review
The stay was ok, but the parking situation was the worst. The hotel key could let you and/or your guest get in or out, it took several minutes for the garage gate to respond to any commands, over all the parking made my experience unbearable.Genuine Hotels.com guest review
I enjoyed the stay but I would recommend that you let potential customers know about the $8 a night for parking. I booked reservations through Expedia and it was never mentioned.Genuine Expedia guest review
I loved it, i stayed in a renovated room an. It was beautiful and the staff was the best i have ever had! I will be returning soon!Genuine Expedia guest review
"Great no Kids Night's Sleep"
Hotel was under maintenance but did not affect our stay. The hotel guest services dept was extremely helpful and friendly. They obliged my request for a remodeled or updated suite. After reading negative reviews about this hotel, we were skeptical. However, we received the best room and service ever. Our usual stay at Starwood properties is the Aloft […] hotel. This was our 3rd stay at a Sheraton brand property and it was the Best EVER! I highly recommend this property especially if you find a del on the rates. Marlow's Tavern is a great spot to eat if you're looking for a bar restaurant atmosphere close to the hotel. If you like malls, there is one adjacent to the hotel within short walking distance. Read moreGenuine Hotels.com guest review
Response by Sheraton Suites Galleria-Atlanta We would first like to thank you for choosing our property and for taking the time to comment back on your stay. We are glad that you were able to enjoy the new accommodations. Our team will definitely be aware of the great positive comments you have left for our property and service. We welcome you back in the near future.
The room was amazing all up until about 8am when construction work began out side my doorGenuine Hotels.com guest review
Clean updated room with separate bedroom from the living room. Enjoyed having two televisions in the room!Genuine Hotels.com guest review
"Nasty pool outside, noisy inside, bedroom door"
The outside pool was dirty and the bedroom door was broken they was during construction at the hotel that kept us upGenuine Expedia guest review
Only stayed one night, but from check-in to check out it was excellent. I thought that the prices in the restaurant were a little bit high, but the evening meal and breakfast were of a good standardGenuine Hotels.com guest review
"Location, Location, Location"
The Hotel was very good, entering the hotel from the parking was difficult .. had to walk in the rain .. hotel workers were outside the front as we walked in and had to walk around them .. finding a light switch in the room wasn't the easy .. The room was excellent .. the price of room service was high .. hard to get into and out of the parking area […] .. the pool was dirty .. Read moreGenuine Hotels.com guest review
Fell in love with this hotel from the first night we stayed. So much so, that when we were in town for a concert at Philips Arena, we chose to stay here and drive into the city instead of booking another hotel closer.Genuine Expedia guest review
Good and nice place . But Parking is not FREE . Parking itself cost - $16 .Genuine Expedia guest review
The room was very spacious and well arranged. The staff were very nice and most helpful.Genuine Hotels.com guest review
"Nice layout to suites"
No one told us about the fee for parking. This would have been a nice thing to have know. Also they were doing construction in the hotel we could hear drills and sanding most of the day.Genuine Hotels.com guest review
"Business related stay"
I was in town just overnight for a conference at the Cobb Center. Check-in was smooth, the staff member at check-in was courteous and professional. Otherwise, I didn't encounter any other staff. I have stayed at this location in the past and have always had a good experience.Genuine Expedia guest review
"HOTEL WAS GREAT..HOTEL.COM TERRIBLE"
HOTEL WAS GREAT . HOTEL .COM WAS TERRIBLE TOLD ME IT WAS A PET FRIENDLY HOTEL BUT DID NOT TELL ME THERE WAS A 100.00 NON REFUNDABLE CHARGE FOR A 30LB DOG. NOT HAPPY!Genuine Hotels.com guest review
Enjoyed it...look forward to another visitGenuine Hotels.com guest review
"Internet for free should be available"
Most hotels offer internet for free.Genuine Hotels.com guest review
It was under construction so during the day, it was a bit noisy. Other than that, I have no complaints.Genuine Hotels.com guest review
the hotel was in a great location for where I needed to be customer service was outstanding.I will definitely visit again.Genuine Hotels.com guest review
"Could have been better"
My stay was not good...the toilet was not working properly. ..the shower squeaked...and the rooms sliding doors did not workGenuine Expedia guest review
"Took too long"
I arrived late and tired. They had no parking for me. After goofing around for 25 minutes the chief of security directed me to park in the approach to the lobby and the parking garage. In the morning, I was awakened early to come down and move the vehicle. I only got 5 hours of sleep because they could not accommodate my truck. I expected much be […] tter. Read moreGenuine Expedia guest review
"4-Star hotel, not a 4-Star experience..."
This stay was VERY disappointing. You would think that as much as it costs to stay at the Sheraton, you would never want to leave. I was ready to leave the same night! The staff was nice. I didn't like that the parking garage is not connected to the hotel, so you have to get on the elevator from the parking garage to go through the lobby doors. That […] wasn't the best feeling, being that I was coming back in at night especially with people standing around the garage looking suspicious. Once I got into the room, I was pleased... until I got out of the shower and found a German roach crawling down the slide door to the Guest room. I was horrified!!! The comforter for the bedding for the sofa bed had an orange stain. I didn't have a choice but to tough it out until morning. I was awaken by LOUD, construction noise at 8:00AM on a Saturday morning. So disturbing!!! I packed all of my things and left immediately! I will never stay here again. I've had MUCH better experiences at 3-Star hotels. Read moreGenuine Expedia guest review
The Pillows are amazing.Genuine Hotels.com guest review
I was not pleased with the fact that I booked a room and didn't get what I wanted. They only offered me 50 and free parking. When I paid 248.52 for that room. Will not stay there againGenuine Hotels.com guest review
"great business hotel"
very niceGenuine Hotels.com guest review
"We had a great time!!"
We stayed for the weekend for my daughters 10th birthday so we could be in a great location to down town with out being down town. The service was great. They are remodeling and they consistently apologized for the inconvenience. The work was done during the day so we never heard a sound. Great walk to the mall. Pizza Hut delivers it was a great weekend […] at a very nice hotel. Read moreGenuine Hotels.com guest review
Very nice, near several attractions. The stsff was very nice, especially Renell.Genuine Hotels.com guest review
"Very nice location"
Everything was fine, but I did not get what your representative told me I would get. He told me that I would get a a room with two double beds and a pull out and I got a one bedroom king with one double bed.Genuine Hotels.com guest review
Relaxing AtmosphereGenuine Hotels.com guest review
Coning in and out of the parking garage was a headache. The access card started to work the 2nd day of my stayGenuine Hotels.com guest review
"ABSOLUTELY LOVED MY STAY!!!!"
Our stay was ABSOLUTELY WONDERFUL!!! The staff was extremely nice & courteous... We definitely would recommend this Hotel...Genuine Hotels.com guest review
Didn't like how hard it was to get in & out of the hotel garage. Microwave was very old. Other than that great room. Enjoyed my stay.Genuine Hotels.com guest review
"Good location my 5th time staying here......"
Food was good and I have no complaints...I would stay here again......Genuine Expedia guest review
"Not worth the price"
I was expecting more because of the location and because the price was costly. I was not satisfied. My girlfriend and I felt like we were staying at a motel 6. The rooms just seemed out dated. Granted, the comforter was nice, and the suites had a separate room with a divider, but I did not feel like I got what I paid for.Genuine Hotels.com guest review
didn't like price goin up all because I had to rescheduleGenuine Expedia guest review
very nice hotel for the money, i was very happy with room and serviceGenuine Hotels.com guest review
"Sheraton @ Galeria great hotel"
Great service and staff very helpful! Will comeback!Genuine Hotels.com guest review
The stay was great however this is my second time there and the internet was not working in my room. I had to change rooms and I had a interuppted scheduled webinar. Not sure why the internet there has issues. Overall friendly and professional staff. Very modern and clean.Genuine Hotels.com guest review
"Very nice & friendly hotel"
We had drinks at the bar & our bartender Sheldon was the best!!! We had a great stay.. We will return!!!Genuine Expedia guest review
"single night convention"
The hotel was nice. Excellent location at the intersection of I-285 and Cobb Parkway. This hotel has a skywalk to a mall. The hotel is currently doing maintenance, so be careful that you are not above or below a construction floor. The TV in the room had limited channels and very few HD channels.Genuine Hotels.com guest review
"Third time not so great"
We've stayed at this hotel before and the customer service and staff was great. This time-not so! When I checked in and received my room assignment, I asked could I be moved to a floor higher up. I was told by the front desk clerk that the 7th floor was the highest due to remodeling. I was fine with the reply until I witnessed several guest on multiple […] occasions getting off the elevator on the 9th floor. I felt that I was lied to. Also my room was close to the elevator and the noise level was sometimes unbearable. Read moreGenuine Hotels.com guest review
This was my second stay here in 6 months and once again I was very satisfied. The staff was very professional, and courteous. I loved the spacious rooms and clean bathrooms. It was a great place to stay with my two kids and my niece.Genuine Hotels.com guest review
The Sheraton overall is overall a good hotel with some issues. The rate in which I paid was great but, I do feel as though a customer has to pay for to many things..Things like PARKING and WI-FI SHOULD BE FREE! Also, during my stay the heating/air unit went out and after me mentioning it to the front desk at check out she waived my $8.00 parking fee.. […] Be advised that I was on the 11th floor with kids and we all tossed and turned the WHOLE NIGHT!! (I feel as though I would not have gotten my wonderful credit if I didn't make reference of the cooling system even though the clerk was aware of the situation due to other guests complaining) Read moreGenuine Hotels.com guest review
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