Have to say the staff was extremely friendly, took there time with me making sure I knew everything offered to me. From J.J. booking me in to the cleaning staff. Very clean and comfortable room, bathroom spotless and the little fridge came in handy to have milk for the coffee in the morning (free coffee) Stay there on the way back. P.S. plenty of good […] eating places within blocks Read moreGenuine Expedia guest review
Experience overall good. Just stayed one night. Front desk was pleasant. Room was clean, although I wasn't too impressed with the bathtub. As I was showering I noticed that the floor of the tub was a bit sticky. So I think they need to do a little better job scrubbing the tub .Genuine Expedia guest review
"Close to must-see sights, but some negatives..."
The hotel itself was very close to the main attractions of Newport. The stay was ruined by rude staff at the food bar and lack of running water on the morning we were to check out. Management was nice enough to comp us for drinks at the front, but the stay could have been much better.Genuine Hotels.com guest review
Response by Courtyard by Marriott - Newport Middletown Dear Valued Guest, I would like tto thank you for taking the time to let us know about your recent stay at the Middletown Courtyard Marriott. I would like to apologize to you if our staff was not friendly and welcoming to you - we pride ourselves on providing excellent guest service. I am also sorry that we had a problem with our hot water heater while you were with us. I do hope if your travels bring you back to the Newport area you will give us the opportunity to show you guest satisfaction is our number one priority. Thank you
Was very pleased staff was super friendly and helpful will def return next time I visit areaGenuine Hotels.com guest review
Response by Courtyard by Marriott - Newport Middletown Dear Dr Russ Thank you for the nice comments on out friendly and helpful staff - I am glad they were able to help you while you were in Newport . We look forward to your return to stay with us at the Newport Courtyard Marriott. ~ Patti OBrien General Manager
"Clean and easy accessible hotel"
My husband and I stayed overnight in this hotel. We took a short drive from Boston to celebrate our 1st anniversary in Newport, RI. The hotel staff are very welcoming. The lobby looks pretty neat and modern. Our room had everything we needed and it was very clean. Our stay at this hotel was awesome.Genuine Expedia guest review
Response by Courtyard by Marriott - Newport Middletown Dear Claudia, Thank you for your nice comments about your stay with us at the Newport Middletown Courtyard Marriott. I was thrilled to hear that our staff took such great care of you during your Anniversary visit to the Newport area . We hope you come back and celebrate each year with us. Thank you ! Patti O'Brien General Manager
"Short but sweet"
Check in/out process was so easy. I was done in 3 minutes, both times. The lobby looked so modern and cozy. After I checked in, I asked the front desk where we can go for good local food and she readily handed me a list of restaurants in both towns. Good service!Genuine Hotels.com guest review
"Great Hotel & Workers!"
We were spending the night in Newport, and the staff were phenomenal. Not only did they call us a cab while we got ready, but when we were looking to get back to the hotel, provided us with two numbers that got us to back in five minutes when we'd been trying for hours using other numbers provided by a hotel our friends were staying at. The hotel itself […] was beautiful and the room was nicely set up. The only complaint we have is that our room had a strange smell to it that we couldn't explain but was easily masked by a few spritzes of my boyfriend's cologne.We would definitely stay there again! Read moreGenuine Expedia guest review
Nice little hotel,fair price, polite staff. I would stay again if I return to Newport.Genuine Hotels.com guest review
We had an exceptional stay at the Courtyard by Marriott. We were visiting Newport for St. Patrick's Day weekend with some friends. The hotel was very convenient to all the activities, was very clean and comfortable. The staff was outstanding .... sincerely friendly and accommodating! Several people went out of their way to make our visit pleasant. A […] huge shout out to John who very kindly loaned me a bag chair to take to the parade after my husband requested a chair due to a bad knee. I don't usually find this kind of courtesy and friendliness in US hotels ..... it reminded me of being at a resort hotel. Kudos to all and we will be back!!! Read moreGenuine Hotels.com guest review
The room was clean. I did not interact much with staff, but the staff I dealt with was very nice. I have no complaints. The room was comfortable, no noise. I would stay there again.Genuine Hotels.com guest review
Pool was cold! Not good! Main reason for staying their with my kids. Very disappoinetedGenuine Hotels.com guest review
Response by Courtyard by Marriott - Newport Middletown Dear Valued Guest, Thank you for staying with us last weekend. I am glad you selected our Hotel when visiting the Newport area. I am sorry that our pool heater was not working and that your children were disappointed. The pool is up and running again so please know that the next time you visit they will have a great time enjoying our beautiful pool. We look forward to taking good care of you and your family the next visit ! All the best, Patti O'Brien
We chose this hotel because it advertised an indoor pool, but unfortunately the pool was not available during our stay because there was no heat. We were offered the use of the pool at the downtown Newport Marriott, which ended up being very crowded and an inconvenience to get to. It really was not the Courtyard's fault, but I think we should have been […] compensated some way - maybe free breakfast or a discount. Otherwise, the staff is very nice. Read moreGenuine Expedia guest review
The lobby was beautiful. The room was great! The hotel overall was very clean. We enjoyed the pool and hot tub. The staff was very attentive. I would recommend staying here to friends and family.Genuine Expedia guest review
Booked this hotel for the resturant inside. Found the prices to be a bit high, but that gave us motivation to explore nearby places. Rooms were comfy and clean.Genuine Hotels.com guest review
"Very Good Experience"
My family came up to visit my son who is at the USNAPS and the hotel had all the amenities we needed plus allowed us a late check out to accommodate plans with our son. Great breakfast and loved the Starbucks coffee.Genuine Expedia guest review
"weekend with the girls"
Loved our stay at the Marriot. Room was spotless & beds were very comfortable. Nice, sunny room. We had breakfast there & it was excellent! The staff was very accommodating with any questions we had or anything we needed. I would definitely go here again.Genuine Hotels.com guest review
"Conveniently located to Newport T"
We had a great stay and enjoyed the location.Genuine Expedia guest review
"Near Newport without Newport price!"
The hotel was located convenient to everything: restaurants, theater, downtown Newport.Genuine Expedia guest review
I really liked the lounge! Wished it was open in the middle of the day when I arrived...But still impressed.Genuine Hotels.com guest review
We just totally loved our experience at this hotel. Everyone went out of their way to make us enjoy our stay! I give it heads up, a 10+.Genuine Expedia guest review
"Not what we expected"
The hotel advertised QUEEN size beds when in fact they are full size. This was disappointing for when we travel we want the larger bed to sleep comfortably.Genuine Hotels.com guest review
"Excellent hotel with great amenities"
It was a very pleasant and enjoyable stay. The hotel facilities and staff were excellent. Hotel is conveniently located with many restaurants around.Genuine Hotels.com guest review
"The bed that goes SQUEAK...."
Everything was fine except for that squeak bed and lack of additional blankets. When I'm in the area again, I will likely choose another hotel. A review of the sample squeak can be found on YouTube. Search "A particularly squeaky stay" with quotes. I was exhausted when I checked in and was leaving early or I would have requested another room.Genuine Hotels.com guest review
"Just what we needed, new and clean."
Brands new, Starbucks and clean. Great alternative to downtown.Genuine Expedia guest review
Stayed for a wedding everything was greatGenuine Expedia guest review
Okay room but pretty expensive for what you get.Genuine Hotels.com guest review
"Excellent commute to Newport"
The service was exceptional and the room was very, very nice. I was quite pleased with accommodations for such a short notice. Every person who hosted the desk was personable and took a genuine interest in the customer. This is certainly a place that I would recommend to others. I too will consider lodging here the next time I am in the area.Genuine Hotels.com guest review
Very helpful and friendly desk staff Rooms well maintained excellent business facility Drive to Nearest restaurants was a drawbackGenuine Hotels.com guest review
Not as clean as I would have liked. Very basic if thats what you are looking for. Room smelled very musty.Genuine Expedia guest review
"Nice hotel close to everything."
My family and I just stayed for overnight. I love the hotel, but its not really good for families with babies because first of all theres no mini refregerator where you can store babies milk or food, no microwave and no menu of food inside room for room service. Overall though, its a nice hotel.Genuine Expedia guest review
"Absolutely loved it!"
The rooms were gorgeous and very comfortable. The pool and Jacuzzi were extremely clean and inviting. The staff was wonderful and very gracious and helpful. I would recommend this hotel to anyone and cant wait to stay here again.Genuine Hotels.com guest review
"Jusy OK- nothing to rave about"
the hotel was fine. the rooms were clean and comfortable. the pool was a disappointment. it was FREEZING and the hot tub/ spa was just barely luke warm. asked several times for the temp to be turned up but it never was. the hot tub was also pretty dirty. the pools location off the lobby was kind of awkward as you had to walk thru it while people were […] eating breakfast to get to it. Read moreGenuine Hotels.com guest review
"Nice hotel. Good rates."
Friendly staff. Upon arrival, hostess was there to greet us and register without a hassle.Genuine Expedia guest review
Hotel very good overall but a/c needs updating and better if breakfast included.......Genuine Expedia guest review
"Nice Hotel, convenient to downtown Newport"
Price a little high ($199/night) for a Courtyard Marriott, but prices of decent hotels around Newport were higher. Room was clean, beds were comfortable, temperature of room easily adjustable. Vanity was tiny if you like a lot of counter space around your bathroom sink. Tub was a little on the old side but shower head provided good volume and even water […] pressure. Room was spacious w/2 queen beds and a work desk. Pool looked like a good size (indoor/outdoor) - didn't go in it. Fitness room small but adequate treadmills and dumbbell weights. Drive to downtown Newport around 15-20 min. with light traffic on main road. Would stay there again. Read moreGenuine Expedia guest review
"affordable and yet close to the beach"
staff was super helpful and friendly--this is the place to stay when visiting newport.Genuine Expedia guest review
"very messy near the pool"
bad experience with pool area, food left on tables all day, food rappers cigarette butts and food under the tables, looked like it had not been cleaned for a very long time. the staff was very helpful but we would not come back to this hotel. We stay at Marriott hotels all the time and this was the worst one.Genuine Expedia guest review
Person working at the Starbucks bistro didn't know what she was doing.....Genuine Hotels.com guest review
"Great value of money"
The room was clean, comfortable and good size, service was excellent and the pool area something you don´t always find at hotels in this prize category. Supermarkets and restaurants close by and very easy to drive to Newport for more exclusive dining and shopping. Stayed for two nights on the way from Boston to NYC. Great value of money!Genuine Hotels.com guest review
The staff was very friendly and extremely helpful! They made our stay more than just a hotel stay, it felt like visting friends!Genuine Hotels.com guest review
The hotel room was clean, but the overall upkeep of the hotel was disappointing. The halls were dark, and staying on the first floor was not ideal.Genuine Expedia guest review
Fabulous place. Would definitely stay again!!Genuine Hotels.com guest review
Very nice; the room was spotless, and concierge's were extremely helpful with nearby tourist attractions and how to get there.Genuine Expedia guest review
"close to the mansions and downtown newport"
entire staff was very pleasant and they made you feel very welcomeGenuine Expedia guest review
The interior of this hotel is remarkable! The lobby looks clean and modern, and the rooms are spacious. It isn't very close to the beach, but I stayed here with friends for one night after a beachfront wedding. It was a quick drive downtown.Genuine Hotels.com guest review
"Modern and Clean"
Excellent stay. Hotel is very modern and updated with free wifi everywhere. Lobby area is very nice and the staff are very accommodating. Fitness area had everything I needed including a full set of dumbells to get my daily workout in. Rooms were very spacious and very clean. Attraction are very close with supermarkets, restaurants and department stores […] nearby in case you needed to step out quickly. Did not try the restaurant located in the lobby but looked very nice with plenty of areas to sit. Appearance was excellent, rates were great and I would highly recommend. Read moreGenuine Expedia guest review
"very convienent close to Newport and Bristol"
Great place...will stay there again if I get the opportunity! Pool and jacuzzi was very and clean. Very nice lobby with a cute place to have a quick breakfast, it was quite yummy. Also available are lunch and snack foods....Genuine Hotels.com guest review
very decent place it was very quiet & nice, but 2 huge complans i have the pool wasn't heated was quite cold out side we would of needed a warm pool.. & the bathroom leakedGenuine Hotels.com guest review
Fair! Expected much more from Marriott brand. Room was small; very noisy at night.Genuine Expedia guest review
"Nearby to Newport"
Hotel was nice other than a small plumbing problem. The manager compensated us for our inconvenience and this is greatly appreciated.Genuine Hotels.com guest review
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