"Holiday Inn Express, Merrimack, NH"
The only comment I would have is that the lobby set up is somewhat odd. It is half a floor up from the entrance. They do have an elevator to use to transport your luggage to the main lobby. Then, if you are on the first floor, there is another elevator that takes you down a full floor to that level. It works out, just different.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack It is indeed a very unique lobby. We do appreciate the 5 star review! Come stay with us again next time you are in town. Ryan Demers Front Desk Manager
"Your should be PROUD of your employees and Hotel"
The Staff was extremely friendly and helpful. As much as we travel, (at least three to four weeks a year, staying in different hotels and motels) I do not think I have ever encountered such an accomodating staff. The room was extremely clean and the cleaning staff went out of thier way to make sure we had everything we needed.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Thank you so much for the great review! We always love to hear that we are doing a great job. Please come stay with us again next time you're in town. Happy New Year! Ryan Demers Front Desk Manager
"good place to stay"
Comfy bed and pillows, some sidewalks for a morning walk. Would stay here again.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Thank you so much for the great review! Have a happy New Year! Ryan Demers Front Desk Manager
Enjoyed our stay!Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Glad to hear you enjoyed your stay! Come see us again next time you have a shopping getaway. Have a great holiday! Ryan Demers Front Desk Manager
"Great stay, great price"
This was a perfect stay! For budget price, we got great service, cleanliness, friendly and very helpful staff! I highly recommend this hotel!Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Thank you so much for the 5 star review. Please come see us again next time you are in town. Have a great Holiday! Ryan Demers Front Desk Manager
"Outstanding Customer Service"
We arrived in the middle of a 12 inch snow storm. The walks were down to bare pavement and it was easy to get my elderly parents safely in the hotel. When the power went out, the hotel found a room that had lights from a back up generator and moved my parents so they would be safe... with out being asked. The consideration of this crew was outstanding. […] They made our thanksgiving trip, despite the weather and power being down. I will be staying there again. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Thank you for the wonderful review. We are always happy to help however we can. I apologize for the weather and we greatly appreciated your patience during the storm. Come stay with us again when the weather is better. Have a good one! Ryan Demers Front Desk Manager
"Dark and cold Thanksgiving"
We arrived after driving for 5hrs the hotel had no power. The girl at the desk was on the phone a good 10mins before she even acknowledged us. We were told the power is out you can go to the hotel around the corner!! Horrible service nothing mentioned abt refunding us for a day and 1/2 that the power was out! Coming from NY we were visiting family. […] The nicest thing was the quietness guess because there was no power. We didn't receive a phone call and I had to keep calling to find out if we had power in the room. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack I do apologize for the snow storm knocking out the power. We called Hotels.com so they would contact you to tell you that we didn't have power. We hoped they would relocate you to a hotel that had power. I'm sorry when you arrived that you were not acknowledged right away. We were trying our best to make sure everyone was acknowledged during this stressful snow storm. We would have preferred perfect weather for the holiday travelers and for the holiday shoppers. Again I apologize for the storm knocking out the power and I hope you have a great holiday season. Ryan Demers Front Desk Manager
"home away from home"
excellent everything was great.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Thank you for making us your home away from home, and thank you for the great review! Come stay with us next time you're in town. Thank you!
Good value for the money. Comfortable bed. Good TV and HVAC. Bathroom clean but average. Breakfast included was ok for something to go. I'd return if it stays around the $100/nt price pointGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Thank you for the good review. Please come stay with us again next time you're in town.
excellent location. Nice and new!Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack We appreciate the great review. Come back and stay with us again next time you're in town. Thank you very much!
Loved it! Very clean and conveniently located!Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack Thank you for the great review! Next time you are in town or need to do some shopping, please come stay with us again! Thank you!
"Very pleasant experience"
Nice, very clean, basic hotel with comfy bed and decent breakfast included. The staff were also nice.Genuine Expedia guest review
"Very nice hotel. Close to outlet shopping."
We were greeted by a very friendly and informative front desk lady. Our room was comfortable and clean. We had access to hot tea and coffee all day. The complimentary breakfast was nice as well. Great stay. Will book again.Genuine Expedia guest review
"Excellent Buisness Class Hotel"
Was very pleasantly surprised by the overall quality and appointments present at this facility. It was far superior to the Holiday Inn Nashua. The staff was pleasant and helpful. I was travelling with a business associate and we received a complimentary upgrade to a suite without asking. I would definitely stay here again and would recommend to anyone […] in need of a moderately hotel in the area. Read moreGenuine Expedia guest review
"HI Express is always a winner"
There are few chains that can match the consistent excellence of HI Express. The Merrimack hotel has all the right stuff: comfortable beds and pillows, clean, well-appointed rooms, friendly, helpful staff, good wi-fi and of course, the famous breakfast bonanza. If you need to come to this part of the world, I don't think you could make a better choice […] than this hotel. Read moreGenuine Hotels.com guest review
"close to the outlets"
Rate was good and the cleaniness of the room . Service was good. Breakfast area was over crowded. Overall, we have enjoyed our stay and will go back again if rate is still goodGenuine Hotels.com guest review
"Very Nice Stay"
I liked this hotel quite a bit. Convenient to highway but far enough away from it to be quiet. My room was on 2nd floor, well appointed with a King bed, nice bathroom, very clean. Wifi connection was strong and no problem streaming my Netflix. Breakfast was OK - not awesome, but plenty of variety. If you're in the mood for a big breakfast, you won't […] leave hungry. And the coffee actually tasted good. Check in staff was VERY friendly. Unrushed, pleasant, smiled a lot engaging and had a 10 minute conversation just chit chatting. I would absolutely stay here again, and recommend it highly Read moreGenuine Hotels.com guest review
"A good place"
I was very pleased at the choice I made to stay a couple of nights here. everything seemed just great. Location is good with easy access to transportation and restaurants and shopping. Looking for an easy getaway? Try here.Genuine Expedia guest review
Great stop for Merrimack Outlet shoppingGenuine Hotels.com guest review
We would definitely go back. The hotel was clean, friendly and convenient for us. If you like a big breakfast this is the place. Very satisfied with the entire experienceGenuine Hotels.com guest review
Our stay was very pleasant. easy to check in and complimentary breakfast was excellent. Very easy toget to various shopping.Genuine Hotels.com guest review
Honestly, I did NOT want to leave! Exceptionally well-run, clean, comfortable, and beautiful. Every staff member was friendly and helpful. Can't wait to visit my family in the area again!Genuine Hotels.com guest review
Very convenient to the Merrimack Outlets. Room was very clean and comfortable mattresses appeared to be brand new.Genuine Hotels.com guest review
"Handy for quick overnight"
This was a great place to stay when going to a concert in Manchester. It was close enough to be convenient and only a few miles away. Easy on and off highway.Genuine Hotels.com guest review
Very friendly staff, great pool ,all your needs very close by stores ,food outlets.Genuine Hotels.com guest review
I love that the hotel was recently completely remodeled. My room was beautifully appointed and very clean. The breakfast room is sunny and comfortable. The staff at the front desk was professional and helpful. I usually stay at a nearby hotel, but it was booked. I can tell you that I will now stay at Holiday Inn Express instead!!Genuine Hotels.com guest review
Clean recently renovated. Bed really not comftable and room smell humidityGenuine Hotels.com guest review
Clean, easy access to Highway.Genuine Hotels.com guest review
"Perfect Location for Outlets."
The employee at the front desk was exceptional. Extremely helpful.Genuine Hotels.com guest review
From the time we arrived we felt very welcome and the room was just what we expected. Very good experience would definitely stay there again and highly recommend!!!Genuine Expedia guest review
We stayed for one night and found everything to be in order. Clean rooms and common areas. Virtually no noise from inside or outside. Rooms were very comfortable. Many dining options within reach. I would stay again.Genuine Hotels.com guest review
Helpful restaurant recommendations, nice quiet room, clean and comfortableGenuine Hotels.com guest review
"Can't go wrong--- great spot"
This hotel has it down pat, wonderful breakfast, very clean and well stocked breakfast area. Rooms are spotless, service is outstanding.Genuine Hotels.com guest review
My Aunts stay at this hotel was excellent. My only thought is that upon check in you are told you are already on the second floor. Had I known that before hand I would of made sure my Aunt was on the second or third floor and not on the ground level. Otherwise it was a great experience for her. Thank You for all your staff did to make her stay wond […] erful. Read moreGenuine Hotels.com guest review
"Clean, comfortable and friendly"
This was the second time we've stayed at this hotel and like it just as much as the first time. The staff was very friendly and helpful even when we arrived late in the evening. The breakfast was tasty, and the cooks managed to have plenty of food on hand for all the guests in the busy dining room.Genuine Expedia guest review
Hotel staff was wonderful and breakfast buffet was very satisfying. Even though hotel had been renovated, it had a new hotel feeling. Great location right off of the highway with multiple restaurant options and a grocery store close by. We stayed 3 nights and really liked this hotel. I would definitely stay here again and would recommend it to friends […] and family. Read moreGenuine Expedia guest review
"Nice quiet hotel"
The staff was very friendly/helpful. Nice clean room. Continental breakfast was better than most. Hotel is right across the street from several restaurants and a grocery store, and roughly a mile from the Merrimack Premium Outlets. Unfortunately the pool was outside. Not much use in the winter months.Genuine Hotels.com guest review
Great front desk staff,great room,great breakfast ,outstandingGenuine Hotels.com guest review
I've stayed here since it opened and it is easily the most consistent hotel in the Nashua/ Merrimack area. Never had 1 issue in well over 75 nights staying there.Genuine Expedia guest review
I had a very relaxing and comfortable stay. I found that the microwave in the lobby was extremely handy, the free coffee avail at all hours was perfect and I loved that paper cups were available instead of glass glasses. Overall I had a very enjoyable stay.Genuine Hotels.com guest review
"Friendly and spotless"
Everybody at the Holiday Inn Express was nice as can be and the place was as nice as a fancy hotel. Perfectly clean and well managed. Thank you.Genuine Hotels.com guest review
"Close to Funeral Parlor"
Great!Genuine Hotels.com guest review
We were happy with this hotel. We just wanted a comfortable and clean place to stay while visiting NH for a long weekend, this was a great spot.Genuine Expedia guest review
"Expedia Said One Thing But"
Expedia's booking did not translate into the room requests we paid for. Instead of two adjoining rooms with queen beds we got separate rooms with king beds. Thanks to the hotel we were able to get a "suite" with two bedrooms and one bathroom. At least our "Girl's Weekend" with Mom hosting daughter and 2 grand-daughters turned out OK after a room change […] the 2nd day. Read moreGenuine Expedia guest review
"Convenient and High Quality Overall"
Booked to attend a golf outing for the Southern New Hamphshire University alumni group with other family members. I am a IHG member and always maintain IHG locations as my primary stay. I-we had 1 point of interest that was other than positive ... One of the queen beds in the room, when cover were pulled down, had a wet/damp spot in the undelying sheets. […] This was identified late an night [after the red sox game] and we felt it was too late to call for service. We adjusted and worked around the problem. Hard to identify what the service may have done to cause wet/damp bed sheets!? Always a great breakfast experience included. Read moreGenuine Hotels.com guest review
The hotel was clean, the service and personnel were great. It was close to the Budweiser brewery and Clydsdales stables, shopping areas, and convenient to the highway to visit the beach area and mountains.Genuine Hotels.com guest review
Hotel is a bit out of the way for food/drinks. The staff was very friendly. I asked and was given a smoke free room but the room smelled very strongly of smoke.Genuine Hotels.com guest review
"Perfect stay for outlet shopping."
This was our second stay at the hotel and it;s the perfect location for shopping the Merrimack outlets. The rooms are very clean, nicely decorated and very comfortable. The complimentry breakfast has a wide assortment of items to choose from and coffe and tea are available 24 hours. After a very minor compaint on our first stay we were offered an upgrade […] to a larger room. Thank you again Mr Rogers!! We will definitely return. Read moreGenuine Hotels.com guest review
"Good location to stop overnight on our way north."
Only there one night, but very nice place to stop over. The pool looked nice outside our window.Genuine Expedia guest review
"great comfort and nice price"
Had a fantastic stay one night over labor day weekend! The staff was very helpful in getting me directions and letting me check in early!! This is one of the cleanest hotels that I ever stayed in and I had a fantastic hot breakfast with many options-this was included in the price of my stay! The price was very reasonable for a good size suite. The pool […] was larger than most hotels and is an "outdoor" pool only. I would of given "comfort of your room" a "5" but, the location of my room (201) was noisy beyond belief starting at 7 a.m.! The room was an end room next to a stair case and it seemed that many used that stairwell/door to access breakfast.!! The clicking of the door and loud guests/kids passing through over and over was annoying but, it was a long weekend and there seemed to be a ton of people staying at this hotel. Otherwise it was a great choice! Read moreGenuine Hotels.com guest review
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