All hotels in Merrimack, New Hampshire, United States of America
1 room, 2 adults
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4 Amherst Rd, Merrimack, NH, 03054, United States of America, ‏‎855-239-9222
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4.5 / 5Excellent

Score breakdown (from 323 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Overall Great Stay!"
Overall great stay! No complaints - and as always, great breakfast!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much! I'm glad you enjoyed our breakfast. Come stay with us again!
1 night business trip Aug 16, 2015
A Traveler
US
4.0 / 5Excellent
Great hotel. Staff was amazing its very clean. Breakfast buffet was great treat.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you very much for the great review! I'm glad you enjoyed the breakfast. Come stay with us again next time you are in town!
1 night romance trip Aug 8, 2015
David
US
5.0 / 5Outstanding
"Merrimack visit"
We have stayed here many times over the years, always to visit family. So convenient and pleasant.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
It is our pleasure to be your go to place when you visit family. Thank you and we will see you next time!
1 night family trip Jul 25, 2015
Norma L
US
4.0 / 5Excellent
"Great place to stay in Merrimack"
Great stay. Smiling staff.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much! Come see us again!
1 night romance trip Jul 19, 2015
Avi
US
3.0 / 5Good
My room was next to the elevator. It was hard to fall aspleep when you can hear the elevator being used.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for staying with us! If you return, give us a call before you arrive, and we will make sure you have a room far from the elevator.
1 night business trip Jun 27, 2015
Cristian
US
5.0 / 5Outstanding
"Very happy"
Excellent hotel, I recommend it 100%.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for your great recommendation! Come see us again!
1 night romance trip Jun 17, 2015
Harold
US
5.0 / 5Outstanding
"home away from home."
I try to get away every few months and this is my hotel choice.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for making us your home away from home! We look forward to your return.
4 night trip Jun 11, 2015
Jennie
US
2.0 / 5Fair
"Staff was unfriendly , expecially towards children"
Staff was unfriendly, unprofessional, and rude. Often at times on the line of bullying the kids. Our family, including soccer family would never stay at this hotel again.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
I do apologize. Unfortunately there were a few individuals causing a disturbance for other guests in the hotel and my staff had to do their best to handle the situation. Thank you for your business! Ryan Front Desk Manager
Other trip May 26, 2015
A Traveler
US
4.0 / 5Excellent
"Close to soccer tournament and outlet shopping."
This was our 3rd year at this hotel. Check in was fine. It was a long day and we were looking forward to a good nights rest. Unfortunately we were startled at approximately 10:15-10:30 when we heard a knock on the door down the hall and a deep voice saying " police, open up". This left us feeling very uneasy, to say the least. Then a short time later we heard a verbal confrontation outside our door (quite loud I might add) between a hotel manager and a male and female guest regarding the apparent call by the hotel to the police regarding their behavior. Needless to say, we slept very little considering the commotion going on in the hotel.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for coming back for a 3rd year in a row. I apologize for the noise disturbance. Unfortunately there were a couple guests causing a disturbance for other guests and the police had to be called. We usually are a quiet, comfortable Hotel. I hope you return with us next year. Ryan Demers Front Desk Manager
Other trip May 25, 2015
soccer mom
US
3.0 / 5Good
"WOULD STAY AGAIN"
GREAT STAFF ROOM WAS CLEAN DID NOT GET A CHANCE TO USE THE AMMENITIES HOTEL WAS CLOSE TO SEVERAL PLACES TO GET A BITE TO EAT LOCATION WAS A MINUTE FROM EVERITT PKWY WHICH WAS SUPER CONVENIENT FOR ME
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for staying us! I'm glad everything was convenient for you. Come see us again!
4 night business trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Very Nice"
I enjoyed staying here. Clean, quiet, friendly staff.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much! Come enjoy our hotel again next time you are in town! Ryan Demers Front Desk Manager
Other trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Lay over for flight"
Stayed for an early flight out ! Loved the staff very friendly ! Location convenient! Pleanty of quick food options in the area ! Will definitely stay again while in nh
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much! Come stay with us again if you need a place for a lay over or just to relax. Ryan Demers Front Desk Manager
1 night trip May 8, 2015
Kim
US
5.0 / 5Outstanding
"overnight stay"
This is a wonderful hotel, very clean, best breakfast with many choices. we have stayed here many times over the years and this hotel is still top rate.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for your kind words about our hotel. It was our pleasure to have you with us this time and past times. Come see us again soon! Ryan Demers Front Desk Manager
1 night family trip May 9, 2015
Bruce
US
4.0 / 5Excellent
"friendly and clean"
The friendliness of the staff was 5 star. The hotel was clean n quiet.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for your kind words about our staff. Come see us again next time you're in town! Ryan Front Desk Manager
4 night business trip Apr 16, 2015
A Traveler
US
4.0 / 5Excellent
We stayed for two nights and it was a great location for the weekend. Staff was friendly and helpful.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for the great review. Come see us again next time you go away for the weekend! Ryan Demers Front Desk Manager
Other trip May 11, 2015
Amelia
US
2.0 / 5Fair
"As it Say's ...It is Express....Out."
Right off the Highway, great location rooms are just okay. Cleanliness was okay, service can be improved definitly.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
We try to deliver great service and I apologize if we were not at our best during your stay. If you ever return please give us another chance to deliver great service. Thank you! Ryan Front Desk Manager
1 night romance trip Feb 14, 2015
Sana
US
5.0 / 5Outstanding
"excellent location"
This location is close to the highway,nearby shopping and restaraunts.It is easy to get to.The rooms were very clean as well the whole property.There is plenty of parking in their spacious lot.We would definitely stay there again without hesitation.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for your kind words! Next time you are in the area come stay with us again! Ryan Demers Front Desk Manager
Other trip Apr 26, 2015
Karolcia
US
4.0 / 5Excellent
"Close to where I need to be"
I've stayed at this hotel 5 times in last year. We find the staff helpful and the rooms always clean and comfortable. Glad there's a workout room! The breakfast spread is good for the most part with oatmeal and fruit for those wanting a healthy option. I'd say the scrambled eggs don't taste like actual eggs.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for the great review! Come see us again next time you are in town! Ryan Demers Front Desk Manager
Other trip Apr 25, 2015
dj
US
4.0 / 5Excellent
"Convenient location"
Convenient location: excellent customer service: problems with room keys; bathroom not thoroughly cleaned for second night stay
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for the review. It always pleases us to know that we can deliver great customer service. I do apologize the bathroom wasn't thoroughly cleaned the 2nd night of your stay. When you come back I will make sure it is fully cleaned everyday of your stay. Thank you for staying with us! Ryan Demers Front Desk Manager
Other trip Mar 25, 2015
Jamie
US
5.0 / 5Outstanding
"Nice place"
We have been coming for 3years now. We enjoy this hotel because it is clean, friendly, and my child loves the pancake maker. Kay was a great help with our stay.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for your kind words! It is our pleasure being your home while you are in New Hampshire. Looking forward to seeing you again! Ryan Demers Front Desk Manager
1 night business trip Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
"Solid hotel with great staff."
Everything was good, front desk clerk was very helpful.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for the great review! It was our pleasure to help you. Come back and stay with us again next time you are in town. Ryan Demers Front Desk Mananger
Other trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Out of power."
We had to use the hotel due to a power outage at home and youyr staff was very accomodating and met out needs at a tough time.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for the great review! It was our pleasure to accomodate you during the power outage. If it happens again this winter feel free to come back and stay with us. Thank you! Ryan Demers Front Desk Manager
3 night family trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Convenient"
Close to freeway, shopping airport, and two major malls.
Genuine Expedia guest review
Other trip Feb 21, 2015
Marshall
US
4.0 / 5Excellent
"Blizzard refuge"
The only reason I didn't give a perfect score was because it's advertised that the rooms have blackout curtains which they do not. They have sheer curtains and my room was right by the parking lot with the spot lights. Other than that it was great! I even had help getting my car out of the snow!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for the 4 star rating! It is actually common that people ask about the blackout curtains. They are actually hidden behind the sheer curtains. If you come stay with us again just give our front desk a call and we will assist you with the curtains. Thank you and have a great day! Ryan Demers Front Desk Manager
1 night business trip Feb 14, 2015
Danielle
US
5.0 / 5Outstanding
"Great Service and Very Comfy Bed"
I arrived late and the young man working the desk was very helpful and nice.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for the great review! We love to accomodate our late night travelers. Come stay with us again next time you are in town. Ryan Demers Front Desk Manager
1 night business trip Jan 21, 2015
Kerry
US
5.0 / 5Outstanding
"Holiday Inn Express, Merrimack, NH"
The only comment I would have is that the lobby set up is somewhat odd. It is half a floor up from the entrance. They do have an elevator to use to transport your luggage to the main lobby. Then, if you are on the first floor, there is another elevator that takes you down a full floor to that level. It works out, just different.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
It is indeed a very unique lobby. We do appreciate the 5 star review! Come stay with us again next time you are in town. Ryan Demers Front Desk Manager
3 night trip Jan 6, 2015
Gail
US
5.0 / 5Outstanding
"Your should be PROUD of your employees and Hotel"
The Staff was extremely friendly and helpful. As much as we travel, (at least three to four weeks a year, staying in different hotels and motels) I do not think I have ever encountered such an accomodating staff. The room was extremely clean and the cleaning staff went out of thier way to make sure we had everything we needed.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for the great review! We always love to hear that we are doing a great job. Please come stay with us again next time you're in town. Happy New Year! Ryan Demers Front Desk Manager
2 night trip with friends Dec 27, 2014
Kathleen
US
4.0 / 5Excellent
"good place to stay"
Comfy bed and pillows, some sidewalks for a morning walk. Would stay here again.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for the great review! Have a happy New Year! Ryan Demers Front Desk Manager
4 night family trip Dec 24, 2014
A Traveler
US
3.0 / 5Good
"Shopping getaway"
Enjoyed our stay!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Glad to hear you enjoyed your stay! Come see us again next time you have a shopping getaway. Have a great holiday! Ryan Demers Front Desk Manager
1 night family trip Dec 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay, great price"
This was a perfect stay! For budget price, we got great service, cleanliness, friendly and very helpful staff! I highly recommend this hotel!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you so much for the 5 star review. Please come see us again next time you are in town. Have a great Holiday! Ryan Demers Front Desk Manager
2 night romance trip Dec 5, 2014
John
US
5.0 / 5Outstanding
"Outstanding Customer Service"
We arrived in the middle of a 12 inch snow storm. The walks were down to bare pavement and it was easy to get my elderly parents safely in the hotel. When the power went out, the hotel found a room that had lights from a back up generator and moved my parents so they would be safe... with out being asked. The consideration of this crew was outstanding. They made our thanksgiving trip, despite the weather and power being down. I will be staying there again.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for the wonderful review. We are always happy to help however we can. I apologize for the weather and we greatly appreciated your patience during the storm. Come stay with us again when the weather is better. Have a good one! Ryan Demers Front Desk Manager
2 night family trip Nov 26, 2014
Andrew
US
3.0 / 5Good
"Dark and cold Thanksgiving"
We arrived after driving for 5hrs the hotel had no power. The girl at the desk was on the phone a good 10mins before she even acknowledged us. We were told the power is out you can go to the hotel around the corner!! Horrible service nothing mentioned abt refunding us for a day and 1/2 that the power was out! Coming from NY we were visiting family. The nicest thing was the quietness guess because there was no power. We didn't receive a phone call and I had to keep calling to find out if we had power in the room.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
I do apologize for the snow storm knocking out the power. We called Hotels.com so they would contact you to tell you that we didn't have power. We hoped they would relocate you to a hotel that had power. I'm sorry when you arrived that you were not acknowledged right away. We were trying our best to make sure everyone was acknowledged during this stressful snow storm. We would have preferred perfect weather for the holiday travelers and for the holiday shoppers. Again I apologize for the storm knocking out the power and I hope you have a great holiday season. Ryan Demers Front Desk Manager
4 night trip with friends Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"home away from home"
excellent everything was great.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for making us your home away from home, and thank you for the great review! Come stay with us next time you're in town. Thank you!
2 night romance trip Oct 21, 2014
steven
US
4.0 / 5Excellent
"Unexpected Stay"
Due to a problem at our home, we unexpectedly had to stay in a hotel. We were surprised by all the extras that came with such an inexpensive room. The check in clerk was great. The bed and pillows were comfortable. The room is small, but was sufficient for our needs. Our room did overlook a busy intersection. The other side of the hotel is probably quieter.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for the great review! We were happy to accommodate you. When you stay with us again, we will be sure to get you on the other side of the building. Thanks again!
Other trip Oct 30, 2014
Rick
US
4.0 / 5Excellent
"Merrimack NH"
Good value for the money. Comfortable bed. Good TV and HVAC. Bathroom clean but average. Breakfast included was ok for something to go. I'd return if it stays around the $100/nt price point
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for the good review. Please come stay with us again next time you're in town.
1 night business trip Oct 22, 2014
GK
US
5.0 / 5Outstanding
"Great Stay"
excellent location. Nice and new!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
We appreciate the great review. Come back and stay with us again next time you're in town. Thank you very much!
1 night romance trip Oct 23, 2014
bethania
US
4.0 / 5Excellent
"Perfect!"
Loved it! Very clean and conveniently located!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Merrimack
Thank you for the great review! Next time you are in town or need to do some shopping, please come stay with us again! Thank you!
1 night family trip Oct 18, 2014
Marie
US
5.0 / 5Outstanding
"Very pleasant experience"
Nice, very clean, basic hotel with comfy bed and decent breakfast included. The staff were also nice.
Genuine Expedia guest review
Other trip Sep 29, 2014
Anne
US
5.0 / 5Outstanding
"Very nice hotel. Close to outlet shopping."
We were greeted by a very friendly and informative front desk lady. Our room was comfortable and clean. We had access to hot tea and coffee all day. The complimentary breakfast was nice as well. Great stay. Will book again.
Genuine Expedia guest review
Other trip Sep 22, 2014
Happy shopper!
US
5.0 / 5Outstanding
"Excellent Buisness Class Hotel"
Was very pleasantly surprised by the overall quality and appointments present at this facility. It was far superior to the Holiday Inn Nashua. The staff was pleasant and helpful. I was travelling with a business associate and we received a complimentary upgrade to a suite without asking. I would definitely stay here again and would recommend to anyone in need of a moderately hotel in the area.
Genuine Expedia guest review
Other trip Sep 22, 2014
James
US
5.0 / 5Outstanding
"HI Express is always a winner"
There are few chains that can match the consistent excellence of HI Express. The Merrimack hotel has all the right stuff: comfortable beds and pillows, clean, well-appointed rooms, friendly, helpful staff, good wi-fi and of course, the famous breakfast bonanza. If you need to come to this part of the world, I don't think you could make a better choice than this hotel.
Genuine Hotels.com guest review
1 night trip Sep 10, 2014
Matthew
US
4.0 / 5Excellent
"close to the outlets"
Rate was good and the cleaniness of the room . Service was good. Breakfast area was over crowded. Overall, we have enjoyed our stay and will go back again if rate is still good
Genuine Hotels.com guest review
3 night trip Aug 30, 2014
FC
US
5.0 / 5Outstanding
"Very Nice Stay"
I liked this hotel quite a bit. Convenient to highway but far enough away from it to be quiet. My room was on 2nd floor, well appointed with a King bed, nice bathroom, very clean. Wifi connection was strong and no problem streaming my Netflix. Breakfast was OK - not awesome, but plenty of variety. If you're in the mood for a big breakfast, you won't leave hungry. And the coffee actually tasted good. Check in staff was VERY friendly. Unrushed, pleasant, smiled a lot engaging and had a 10 minute conversation just chit chatting. I would absolutely stay here again, and recommend it highly
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Scott Bishop
US
5.0 / 5Outstanding
"A good place"
I was very pleased at the choice I made to stay a couple of nights here. everything seemed just great. Location is good with easy access to transportation and restaurants and shopping. Looking for an easy getaway? Try here.
Genuine Expedia guest review
Other trip Aug 31, 2014
Tom
US
4.0 / 5Excellent
"Shopping"
Great stop for Merrimack Outlet shopping
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Sandra
US
5.0 / 5Outstanding
"Great hotel"
We would definitely go back. The hotel was clean, friendly and convenient for us. If you like a big breakfast this is the place. Very satisfied with the entire experience
Genuine Hotels.com guest review
2 night trip Aug 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Shopping excursion"
Our stay was very pleasant. easy to check in and complimentary breakfast was excellent. Very easy toget to various shopping.
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
Brenda
US
5.0 / 5Outstanding
Honestly, I did NOT want to leave! Exceptionally well-run, clean, comfortable, and beautiful. Every staff member was friendly and helpful. Can't wait to visit my family in the area again!
Genuine Hotels.com guest review
2 night trip Jul 31, 2014
Donna
US
5.0 / 5Outstanding
Very convenient to the Merrimack Outlets. Room was very clean and comfortable mattresses appeared to be brand new.
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
Paul LeBlanc
US
5.0 / 5Outstanding
"Handy for quick overnight"
This was a great place to stay when going to a concert in Manchester. It was close enough to be convenient and only a few miles away. Easy on and off highway.
Genuine Hotels.com guest review
1 night trip Jul 11, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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