Super 8 Willowbrook - Willowbrook

Nice clean hotel great service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was wonderful; bed was comfortable, room was nice and clean too. Good area and easy to get to. Would definitely recommend to our friends/relatives.

Genuine Hotels.com guest review

Went to chicago to take care of personal business. Hotel is old but well maintained. Staff is nice and helpful. Hotel if close enough to city, airport, international community, but far enough from the ghettos so u do not have to be scared for your life and don't get your car broken in to. Its cheap and good place to spend the night. Nice clean neighborhood. […] Would go back next time i am in chicago. Read more

Genuine Hotels.com guest review

THE WORST EXPERIENCE AT A HOTEL!!! EVER!!!!

Genuine Hotels.com guest review

This is probably the worst Super 8 I have been in. Deferred maintenance was obvious. The case on the clock radio had been broken and only the clock worked. One electrical outlet was not secured and hanging open. Had there been a child in the room, it would pose a danger. The door required a great deal of effort to open. The easy chair was situated next […] to the heater. You could not sit in the chair while the heater was running. The TV had seen better days and I was unable to connect with the "wi-fi". It is also hard to find and inconvenient. Read more

Genuine Expedia guest review

One of the worst hotels I've lived. I booked a king size room but the bed size was smaller. The comforter smelled bad. The pillows were too soft and felt humid. The room felt humid and discomfort. The bathroom looked dirty and has spots on the edges. There was no chair at the desk so I had to move the couch. The soundproof is so bad that I had to listen […] to the radio played by my next door until 2am. The breakfast was awful and the coffee tasted like it has been made two days,,,not fresh at all. The only thing good might be the friendly staff. Even though the price is cheap, I still think it's not even worth the price. Read more

Genuine Hotels.com guest review

A pipe burst at my home so I stayed here for two nights while I was without water or heat. When I arrived, there were two people at the counter, neither of whom looked up from their cell phones to greet me. When I approached with my ID, the young woman tried to charge me for a new reservation despite already having reserved and paid for my stay through […] Hotels.com. When being handed my key, she announced my room number loudly, despite the lobby now having other guests in earshot--this is a clear safety issue, particularly to a woman staying alone. The internet access was very spotty during my stay and needed to be reset hourly, kicking me offline and making it impossible to work. I tried to watch TV, but the one in my room was broken. Without technology, I called the front desk to change rooms, and was hung up on. The room I was moved to is next door to the owner's quarters and it was incredibly loud into the early morning hours. Despite clearly placing the "do not disturb" plackard on the door, I returned to a "clean" room, wherein my carefully organized piles of work which had been arranged around the room were now in a messy stack on the credenza and other personal items were moved without regard. Despite the convenient location of this motel, I will absolutely never stay here again and will advise those traveling to the area to avoid it as well. There are several other, comparably-priced choices within feet of this establishment that will better suit your needs. Read more

Genuine Hotels.com guest review

Bathroom had mold and mildew. The bed was not a King-size bed! The television was 25 years old. The pictures does NOT describe the place at all. Surprised that Expedia would promote such a hotel/motel.

Genuine Expedia guest review

This hotel was in a good location so that we could be close to downtown Chicago and not have to pay huge amounts on a hotel. There was even a lot to do in the immediate surrounding area. The room was a bit stuffy...even with the fan/heat running. OVerall it was clean, cheap, and served our purpose.

Genuine Hotels.com guest review

it was ok...the problem I had was that my reservation was for a king size bed and I wound up getting a much smaller bed. I believe it was a twin size. I was booked in room 216.

Genuine Hotels.com guest review

Good place to stay for a couple of days

Genuine Hotels.com guest review

Didn't have a chair at the desk. Was told I would have to move to another room if I wanted a chair??? The internet was down for a long time but did come back up late in the evening. Not very satidsfied

Genuine Hotels.com guest review

Think the breakfast could include some fruit. One day there was no juice.Muffins are the same each day--could use more variety for people who stay a number of days. Room was very clean.

Genuine Hotels.com guest review

its terrible as in the staff are not friendly, they are harrassing us, telling us terrible words, the hotel itself is not good, very dirty, noisy, bathroom stinks, rugs are soilds, towels are not clean, the total area is totally messy,terrible i am not recommending this to anybody keep awqay from all hotel 8 they are not helpful, the front desk woman […] is not there in the front disk ,you have to use the bell so that she will come up , they are talking at the back, is that the kind of worker you need to work in the hotel, not even driss good, just like she came up in the desk that she just woke up, you better look again the owner of hotel 8, when i told her that i want to contack the owner she even dare to tell me , go ahead contack them i dont care, you cant contack them anyway, Read more

Genuine Expedia guest review

It was just was just what eye needed, very quiet so eye can relax and get some work done on my new businesses that eye am building. Eye make a trip from california to chicago every month, so super 8 could be my nesting place if eye fly in from midway airport, although hard to find vegetarian food!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ok for singles or overnight. Try for rooms in back lots of traffic

Genuine Expedia guest review

Wonderful place close to Chicago, great staff and willingness to help.

Genuine Expedia guest review

The "non smoking room" smelled like an ashtray

Genuine Hotels.com guest review

Not the Taj Mahal but serviceable. Opening the door took a lot of shoulder because of new carpet and door not hung right. Bathroom light didn't work and was falling out fo the ceiling. Maintenance man fixed it right away. Internet was out the first night but restored the next day. The worst was it was 20 miles from where I work.

Genuine Hotels.com guest review

we were very pleased and the manager was very helpful in getting direction to the stadium and our next stat over. Room was clean and close to a Denny's restaurant to get something to eat.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I reserved a KING smoking room. But apparently the "Standard King" for a Super 8 is a QUEEN. There were 3 pillows on the bed. My husband and I typically sleep with 2 pillows each and a body pillow. I asked for 2 extra pillows, but was ONLY ALLOWED ONE extra pillow. (Hotel Policy???) There was 1 coffee cup, and 1 coffee packet in the room (1 caffinated […] & 1 decaf) - When we 1st arrived, we put the key card in the door, but the door wouldn't open. We finally figured out that the door wasn't properly fitting the jam. We had to throw our shoulder into the door to open it, each and every time we entered the room. I will say however that the people at the desk were very nice and polite when they declined my request for an extra pillow, or when the searched for 10 minutes to find an ashtray for the smoking room. Read more

Genuine Hotels.com guest review

We were only in the room for the evening to shower and sleep. It was a good bargain. Outdoor corridors made the room feel damp most of the time. AC unit worked well and was updated. Bathroom very small but clean and good water pressure. Only shampoo - bring your own conditioner. Breakfast was VERY continental... bagels but no cream cheese, toast, muffins […] and bananas. Spartan, but for half the price of other hotels, well worth the money. Read more

Genuine Hotels.com guest review

Nice clean rooms, the only faults were, not the best matresses, & the Super Start breakfast was not super by any standard. A couple different kinds of breakfast cereal, a couple different kinds of bagels, Oatmeal, & toast, & bananas, that was about it. If your looking at the price of the hotel including a decent breakfast, I would not choose this one […] again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Again, okay place but lack of restraunt services around the area. Have to drive at lease 10 to 20 miles every night. The room rate is good consider the location.

Genuine Hotels.com guest review

Free internet advertised, but sign in office (posted over six months ago) informed us "sorry the internet is down due to equipment problems". Breakfast was bare minimum. Coffee (after requesting they make some) bagels (no cream cheese) toast and cereal - no fruit. Ice? Machine broken - But to be fair, after staying at three different hotels during our […] trip (including the Hilton) it seems all of the ice makers in Chicago are broken - LOL! Read more

Genuine Hotels.com guest review

Great location, clean room, bad breakfast, not ready at 6:00, need to clean 3rd floor garbage can near elevator

Genuine Expedia guest review

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Genuine Hotels.com guest review

It's a typical Super 8. It's a little older but in fairly good condition for the age. They need to do a bit of work on the outside but the rooms are in good condition. I stayed in 2 different rooms and both were in good condition for the price range. They could use to buy a new round of sheets, as they are getting pretty thin. AC was nice and cold, […] the area had lots of grass to walk my pup and my cat did just fine too. They were good about letting me park my truck with a uhaul trailer (I was moving cross country) and the staff was friendly enough. If you're looking for a place to spend a few nights and run around it's a good option. It's outside of the city (cheeper) and there is a number of food options just up the road and the commute into Chicago isn't too bad. The pool was a nice reprieve in the afternoon, after running around all day. If you're not uptight this should do you just fine. Read more

Genuine Expedia guest review

Just interested in convenient not expensive bed for two nights. Towels were small and few but the rest of the room was as expected. Beds were clean and comfortable. Quiet and easy to find.

Genuine Expedia guest review

This was fine for the price, but definitely not a place I would stay in unless it was just to sleep.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Room was clean, although there were holes in the comforter on the bed and the tv remote was taped shut. Overall the staff was helpful and room service replaced towels/took out trash everyday. My only real complaint was that the internet was not working everyday.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I know this is a discount chain, but I have stayed in others that were much better. First, the internet was down for two days. There was very little information about when it would be up, and the information we did receive was incorrect. None of the security doors worked on the floors. One good thing...it was quiet.

Genuine Expedia guest review

Overall it was a poor experience. When we checked in the non smoking roon reeked of smoke so we needed to change rooms. The rooms were spposed to be equiped with both a micowave and a refridgerator but had niether. The had to move a fridge from another room and the hotel said all the microwave had been stolen and were not being replaced. We had four […] guests in our room but only two bath towels were being supplied. They said that they did not have enough towels for all the guests. The room had free wifi but the connection speed was so slow it was worthless. The pool was nice but it was closed down for on day during our six night stay by the county health department. The staff tried there best to accomodate but the owners were too cheap to invest anything in the property. Next time we have an extended stay in a hotel we are not going to try to save money and will stay in a better chain than Super 8. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The stay was nice, but we had to take our towels down to the front desk in order for the front desk person could count the towels before giving out any more towels, because we did not want room service on Saturday. The hotel telephone did not work in either one of my rooms. The free was not about anything. The rooms were clean, location great, the service […] was not as good on Saturday as when we checked in on Friday. Read more

Genuine Hotels.com guest review

It was fair, they are working hard at upgrading it. Nice to have coffee 24 hrs a day. Breakfast was good and and they kept the area very clean

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel location was convient but the stay was not great and the repairs made it just not cozy comfortable

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My husband is a DJ and had a wedding in the area. We left work on Friday night and drove 2 hours for a late check in, stayed at the hotel that night. The front office was a little confusing to find. We were gone all day Saturday so only slept there. It was good for the price and what we needed it for. WE would have loved to swim in the nice looking […] pool. On our bathroom door was a time of 12 noon for check out time so that's when we checked out but it was supposed to be 11 am. Oops. They were understanding so we really appreciated that after being gone all night. The room was comfy and clean. Other places around the hotel were being renovated. We wanted to eat at the continental breakfast but didn't make it:( Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was old an ran down mold around tub and sink carpet smelly and dirty blankets were not clean breakfast horriable curtains were ripped would not send anyone there.

Genuine Hotels.com guest review

Hotel was close to Chicago and was a great price. It was nothing fancy but worked for us.

Genuine Expedia guest review