All hotels in Miami Lakes, Florida, United States of America
1 room, 2 adults
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15700 NW 77th CourtMiami LakesFL33016United States of America, ‏‎855-239-9485
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 247 reviews)

  • Cleanliness
    Clean
  • Location
    Great location
  • WiFi
    Good internet service
  • Service
    Fantastic service
  • Room
    Room is all right
  • Value for money
    Fairly good value for money
5.0 / 5Outstanding
"5"
I love this place it was clean.
Genuine Hotels.com guest review
1 night trip Feb 21, 2015
Shindy
US
3.0 / 5Good
"Paradise Lost"
Online the room appeared much larger than what it actually is. I had to call for a fridge that was carted to my room by hotel staff who didn't speak English. The ladie's English was very limited and her mannerisms portrayed someone who didn't care if she spoke English or not. Another incident walking to the ice maker, I managed to spot a hotel staff in sight and I asked him for a plastic bag. He first asked me if I spoke Spanish? He said I needed to learn to speak Spanish because in Miami that's what is spoken. I didn't want to speak to any of the staffers till check out. The bathroom did not have ventilation and I guess due to humidity the bathroom steamed up quick. It was very uncomfortable to breath after 2 minutes allowing the water to heat up. I can say that the reception staff did speak English and where very polite and professional, but the staff in charge of up keep made me feel uncomfortable for my lack of speaking Spanish. My wife and I left the following morning with the hotel staff in charge of up keep chattering away in Spanish with great volume and no regard for possible patrons inside of their rooms. I felt very uncomfortable because as My wife and I crossed paths with the staff, the conversation Spanish got quieter as if I was the topic of discussion. All in all it seemed that the welcoming staff was polite and professional, but persons who were not didn't care for professionalism.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"weekend to ourselves"
quiet staycation, close to bars and restaurants cute pool and nice rooms. Friendly staff and nice bistro with small bar.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
danielle
US
2.0 / 5Fair
"Change the breakfast system"
The lack of a buffet breakfast coupled with a small counter for ordering food and only two people working created long lines waiting for breakfast. Several people in line said what I was thinking, that they had never seen such a system for breakfast and will never again stay in a Courtyard by Marriott.
Genuine Hotels.com guest review
2 night business trip Feb 6, 2015
Joseph
US
4.0 / 5Excellent
"Nice hotel staff was very polite, service was good"
Experience was good and it was close to everything.
Genuine Expedia guest review
Other trip Jan 31, 2015
Evelyn
US
5.0 / 5Outstanding
"Nice hotel"
The hotel was just right for me. I have no complaints.
Genuine Expedia guest review
Response by Courtyard Miami Lakes by Marriott
Dear Teamleader How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary commentary. We look forward to serving you whenever your travels bring you to the Miami Lakes, FL area. Sincerely, Orlando Amparo General Manager
Other trip Jan 5, 2015
teamleader
US
4.0 / 5Excellent
"Peaceful"
Overall great place to stay.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Rhonda
US
5.0 / 5Outstanding
"Vacation Trip"
Everything was excellent when I called for a refrigerator they brought it up less than five minutes I LOVED MY STAY
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Yolanda
US
5.0 / 5Outstanding
"cousins wedding"
Great room, super comfortable bed and pillows. Very clean hotel and room. Location was ok. Area is safe just not walkable. Need car to get to Miami lakes drive just 2minutes away where there's all the shops and restaurants and the famous Don shula golf course and restaurant. I would definitely recommend this hotel.
Genuine Hotels.com guest review
2 night family trip Dec 27, 2014
adalberto
US
4.0 / 5Excellent
"Okay but not great"
The hotel has the updated lobby that CY has now but the room was a little dated. This hotel is more in a business area but had easy access to the highway. I've stayed at the CY in Miramar and it's much nicer. It's also newer. It's about 10 minutes away and has some good dining and shopping choices about five minutes away.
Genuine Expedia guest review
Response by Courtyard Miami Lakes by Marriott
Dear Harvey, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Orlando Amparo General Manager
Other trip Dec 29, 2014
Harvey
US
5.0 / 5Outstanding
"Excellent and good experience"
We will go back. Excellent service, rooms were awesome and cleaned. Perfect location.
Genuine Hotels.com guest review
Response by Courtyard Miami Lakes by Marriott
Dear Gloria, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary commentary. We look forward to serving you whenever your travels bring you to the Miami Lakes, FL area. Sincerely, Orlando Amparo General Manager
2 night family trip Dec 24, 2014
Gloria
US
4.0 / 5Excellent
"Nice hotel, courteous, fast service at check-in"
Stopped at Courtyard while in town visiting relatives. Our stay was enjoyable, the elevators were fast, and the rooms were quiet. Beds were quite comfortable and the room, including bathroom, was clean. Our stay was enjoyable and we will use this hotel again.
Genuine Expedia guest review
Other trip Dec 26, 2014
Elsa
US
5.0 / 5Outstanding
"Miami"
Very clean, staff friendly and helpful...pool nice warm water...ask for a refrigerator if you don't have one in your room
Genuine Expedia guest review
Response by Courtyard Miami Lakes by Marriott
Dear verified traveler, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary commentary. We look forward to serving you whenever your travels bring you to the Miami Lakes, FL area. Sincerely, Orlando Amparo General Manager
Other trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Business"
Very friendly front desk staff, very clean room, comfy beds, quiet location but close to restaurants
Genuine Hotels.com guest review
Response by Courtyard Miami Lakes by Marriott
Dear Debbie, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank you for your accolades, and please let us know the next time you will be in the Miami Lakes, FL vicinity so that we may once again extend our excellent customer service to you. Sincerely, Orlando Amparo General Manager
1 night business trip Dec 21, 2014
Debbie
US
5.0 / 5Outstanding
"Very clean"
Very pleasant stay.
Genuine Hotels.com guest review
2 night romance trip Nov 24, 2014
Pauline
US
5.0 / 5Outstanding
We had experienced a bad travel day and was discussing with the desk clerk upon our arrival. She graciously offered us a free upgrade to a suite. Wonderful customer service, beautiful, clean facility. It would be nice if they offered transportation to the port.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"review"
All good, no complaints
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
kevin
US
4.0 / 5Excellent
"Turtleneck guy"
There is a guy that always wears a green turtle-neck and black suit coat - He is completely worthless if you have any questions or need any help. All that he is good for is saying "hello", "good-bye", and "I'm sorry we can't do that". He is flat out a worthless waste. You have to ask multiple people the same question in order to get anywhere or service.
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
Aaron
US
5.0 / 5Outstanding
"Pleasant."
Bed very constable , room very clean and building since secure with using you own key
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
harry
US
4.0 / 5Excellent
"Convenient location and clean"
It was really convenient except for the fact that breakfast is not offered. That would have save us a lot of time. Also the a/c machine was really loud couldn't catch sleep easill.
Genuine Hotels.com guest review
3 night romance trip Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Marceus.aurelius"
Clean and well maintained. Excellent service. Only problems s the TV is locked out from other units so I couldn't watch Netflix through it and had to call Internet support to get wireless to work. Assigned password wouldn't work.
Genuine Hotels.com guest review
2 night business trip Oct 20, 2014
Mark
US
4.0 / 5Excellent
"great stay"
Spent 1 night in a king on the first floor. The room was clean, attractive, quiet, and comfortable. Many restaurants within walking distance at a shopping complex.
Genuine Hotels.com guest review
1 night business trip Oct 17, 2014
Ron Williams
US
3.0 / 5Good
"Very Average experience"
There was an Issue with the Air-conditioning unit in our room. When I called up the desk, they were not very helpful. After lots of discussions they decided to get us a new room and they were not even considerate to us. They wanted us to move to the new room at 1 A.M. When we told them we will move our stuff in the morning they were very rude with us. They wanted us to take our stuff and move in the middle of the night itself. There were few minor issues in the new room that they gave us as well.Very poor service overall. Not at all happy. I Will NEVER recommend to any of my colleagues or my clients. Thanks.
Genuine Hotels.com guest review
Response by Courtyard Miami Lakes by Marriott
Dear Venkadtesh Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We hope that you will give us another opportunity to serve you on your next trip to the Miami Lakes, FL area. Sincerely, Orlando Amparo General Manager
2 night romance trip Oct 17, 2014
A Traveler
US
3.0 / 5Good
"perfect location for packer game"
You should have the following in the rooms........Mini Refrig, microwave, long mirror by front door
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
A Traveler
US
4.0 / 5Excellent
"Miami Game"
We stayed there to go to the Miami game at sunlife. Its a out 15 minutes away from the stadium and the shopping center right next door was really convienient plus its right off the hwy. I would stay there again.
Genuine Hotels.com guest review
2 night romance trip Oct 11, 2014
Dennis
US
4.0 / 5Excellent
Good place to stay if you're going to a Dolphins game. Easy to get back and forth from the stadium. We had breakfast included and it was pretty good. They used to have complimetary coffee and tea avialble in the lobby but now they have a Starbucks concession instead. The old system was more convenient. It's a shame they changed.
Genuine Expedia guest review
Other trip Oct 14, 2014
Joe
US
4.0 / 5Excellent
"Short and Sweet !"
The hotel was in a good location for me, easy access, I make every effort to stay at Marriotts, They usually have the consistently that I like.
Genuine Expedia guest review
Other trip Oct 13, 2014
Bobby
US
5.0 / 5Outstanding
"Very nice"
Everything about the hotel is very good.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
Daniel
US
5.0 / 5Outstanding
"Nice, Clean Hotel"
A great hotel not too far from Sun Life Stadium or the beaches.
Genuine Expedia guest review
Response by Courtyard Miami Lakes by Marriott
Dear Verified Traveller, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Orlando Amparo general Manager
Other trip Sep 9, 2014
A Traveler
US
5.0 / 5Outstanding
"It's not in busy place"
It's nice clean hotel, beds were clean and was good environment, only problem was that we needed fridge and microwave, they send fridge to our room but said microwave we have to use lobby one....else every thing was good
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great time at the Cowboys vs Dolphins"
Thank you so much for your hospitality. Although my Cowboys lost, staying near the stadium and having excellent hotel service made it all better. The front desk even assisted me in ordering Papa John for my broken heart. I will stay at this hotel every time I come to Miami. Again, thank you.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Leyah Thomas
US
2.0 / 5Fair
"Not clean enough.."
Tub had mildew, no wash cloths or garbage can in bathroom. Water bottle and coffee were NOT complimentary. Light in bathroom didn't turn on. Just seems like te maintenance is lacking at this facility. I would rather pay more money and stay at a cleaner facility.
Genuine Expedia guest review
Other trip Aug 4, 2014
Julie
US
5.0 / 5Outstanding
"Excellent stay"
I felt at home. Receptionists were very helpful and pleasant. A gentleman, manager actually gave a pair of reading glasses that had been unclaimed for a while. I had lost my pair of glasses.
Genuine Hotels.com guest review
4 night trip Jul 17, 2014
Victor R Cabrera
US
5.0 / 5Outstanding
"sweet place"
awesome place except... no microwave and fridge in room... available when you ask yes... but still. oh, and the lobby always smelled SO NICE!!! i'd go back for sure
Genuine Hotels.com guest review
2 night trip Jul 10, 2014
Glenn
US
4.0 / 5Excellent
"hotel lobby smells so good!"
very nice place, super clean, but no free breakfast :(
Genuine Hotels.com guest review
1 night family trip Jul 9, 2014
Miami boy
US
3.0 / 5Good
"Nice hotel, but..."
Nice hotel, but did not create good impression. First floor smells like basement lil bit.
Genuine Expedia guest review
Response by Courtyard Miami Lakes by Marriott
Dear Mike from Chicago, Thank you for your feedback. We pride ourselves on providing an excellent customer service experience. We aplogize if we did not meet your expectations. We are investigating the issue that you brought to our attention. Thank you again and we hope to serve you during your next visit to Miami Lakes, FL. Sincerely, General Manager
Other trip Jul 1, 2014
Mike
US
5.0 / 5Outstanding
"Excellent for a one night stay"
My daughter and I booked this hotel for beyonce & jayz on the run tour, and it was amazing. We checked in without any problems, the young lady even gave us a map for places close to the hotel. The room was really nice and very clean. We will definitely stay here again!!!!
Genuine Hotels.com guest review
1 night trip Jun 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Beyoncé Concert"
Spent the night here after the Jay Z and Beyoncé On The Run Tour at the Sun Life Stadium. Hotel was excellent! Clean, comfortable, quiet, nice grounds.
Genuine Expedia guest review
Other trip Jun 27, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel!"
Friendly staff, clan rooms, great pool view at an affordable price (only $129 a night).
Genuine Expedia guest review
Other trip Jun 27, 2014
Connie
US
5.0 / 5Outstanding
"Great hotel, watch out for extra charges"
We loved this hotel, we were visiting Sunlife Stadium, very convenient to that and for local food places. Everything was great but found they had put a random $2.50 charge on our credit card. If that happens to everyone and they dont challenge it, CYM are making a pretty penny!
Genuine Hotels.com guest review
1 night trip with friends Jun 7, 2014
mary
US
1.0 / 5Poor
"Appalling Service"
As Marriot vacation owners on two continents we always choose Marriot hotels for the quality of the hotel and their customer service, but what a mistake this time. The customer service was appalling. The ignorant night time receptionist called Juan would not allow us to check after returning from our trip out. We had asked numerous times earlier in the day to check in but as it wasn't 4pm they refused to allow us to. We only wanted to check in and we were been happy to wait for the rooms to be ready, It's never been a problem before, Marriott will usually ring you when the room Is available . As we were going to the football match it meant we would then be late for checking in. When we returned from the match we were then informed that we couldn't have one of the rooms we had booked??? The receptionist was agressive, belligerent and looking for an argument As a result of his appalling attitude and refusal to give us one of the rooms we had booked and paid for one of our party spent the night on the floor. The manager did say he would refund us the money for the room we never had, which was very impressive I must say. What's happened to the customer care that Marriotts always pride themselves on? Gone in this instance and we definitely will consider other hotels in future if this is the way Marriott now operate. We will never use this hotel again or recommend it.
Genuine Hotels.com guest review
Response by Courtyard Miami Lakes by Marriott
Mr. Gary, I cannot apologize enough for the inconveniece you and your fellow guests experienced while visiting our property. As you said, we DO pride ourselves in phenomenal customer service and in this instance we fell short. I can assure you that an instance such as this will not happen again. I have spoken with the the front desk staff, and the individual, on better ways to communicate to our guests and to each other. This is a situation that should not have occured and I will do my best to make sure it doesn't happen again. Thank you for your continued loyalty with the Marriott Brand.
1 night trip Jun 7, 2014
Gary
US
5.0 / 5Outstanding
"Convenient and Inviting"
The hotel was exactly what I needed for the purpose of my visit. Restaurants & shopping were all a short drive away. The bed was comfy and the hotel ambience was very inviting. The breakfast at the Bistro (which was included in my rate) was delicious. The only down side of my stay was that my room was located right next to a side exit/entrance, it was annoying to hear every time a guest entered or left the hotel. Besides this, the hotel was a great experience and I'll definitely stay again.
Genuine Hotels.com guest review
1 night trip Jun 5, 2014
A Traveler
US
5.0 / 5Outstanding
"A Pleasant Suprise"
Our stay was really great! The beds were extremely comfortable. My husband and I traveled with our four kids and my mom and we had adjacent rooms which were very spacious. The boys really enjoyed the pool and the location is really good, close to grocery stores and restaurants. We visit the area at least twice a year to see family, we will definitely stay here again.
Genuine Hotels.com guest review
2 night family trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
Hotel very confortable, good rooms and near to the principals shopping center as Sawgrass, Dolphin and Aventura!
Genuine Expedia guest review
Other trip Jun 1, 2014
Marv
US
4.0 / 5Excellent
"Very nice hotel"
The hotel was great! My only problem was no hotel shuttle. It cost my wife and I a total of almost $300.00 in cab fares from the Fort Lauderdale Airport to the Hotel, Hotel to the Port of Miami, from Port of Miami back to Hotel then Hotel to Fort Lauderdale Airport. Get a shuttle get a 5th star
Genuine Expedia guest review
Other trip Jun 1, 2014
Nick
US
3.0 / 5Good
"Good"
The room was nice and clean and the bed was soooo comfy. The only negative was that they charge for practicality everything
Genuine Expedia guest review
Response by Courtyard Miami Lakes by Marriott
Dear Traveler , Thank you very much for your complimentary remarks. We are happy that you found the room and bed comfortable. General Manager
Other trip May 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel"
We had a great time, kids loved the pool, breakfast was nice. Very easy access to surrounding area. Hard to find unless you know the area.
Genuine Hotels.com guest review
Response by Courtyard Miami Lakes by Marriott
Dear Mike, Thank you so much for your considerate feedback. We are so happy to hear that we were able to provide you and your family with excellent service. We look forward to seeing you again on your next visit to the Miami Lakes area. General Manager
2 night trip May 24, 2014
Mike
US
5.0 / 5Outstanding
I enjoyed our stay customers service was very nice.... only one thing the water pressure was to low but everything else was awesome. .... I will stay again if I'm in Miami lakes
Genuine Hotels.com guest review
2 night romance trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
"We were very pleased"
Our stay here was very good. It was a little difficult to find if you are not familiar with the area. The room was so nice that I did not want to leave it. It's great for a weekend getaway. Very quiet.
Genuine Hotels.com guest review
1 night trip May 16, 2014
JayJae
US
2.0 / 5Fair
"Disapointing"
Not up too Marriot standards bad service. Checked in and had rooms but gave us room on the 1st floor bad design small.
Genuine Expedia guest review
Response by Courtyard Miami Lakes by Marriott
We apologize for your disappointment and that your stay with us did not meet your standards.
Other trip May 6, 2014
A Traveler
US
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