"Cool building, poor services and front desk. O"
The parking was insane! The front desk poorly communicated the location of the parking which resulted in me driving around the block way to many times. $40/day for parking. Once I got past that frustration, it was a great place. Old Victorian style with a lot of character. The bed was awesome too. Super close to fun stuff...walking distance. But for […] the price of the room, they should give all guests free breakfast. Read moreGenuine Hotels.com guest review
Our room was very spacious by SF standards and very clean. The hotel is well situated (1/2 block from Westfield Mall). The only reservation is the noise level. We were on the 8th floor across from the old federal building and I heard sirens throughout the night (maybe sound proof windows could help this situation for these rooms. Restaurant next door […] is quite handy for grabbing a quick meal. Read moreGenuine Hotels.com guest review
Great location. Get an "inside" room. It's a lot quieter. Jaquie at the front desk took really good care of me and I will be backGenuine Hotels.com guest review
"Stay at Pickwick"
This hotel is definitely older, but the room was very clean and felt more updated than the common areas. Free wifi and desk area was great. Bed was very comfortable and I loved the small workout room to do some stretching in the morning. When staying downtown, I prefer this relatively quiet street to the busier streets closer to union square. I travel […] to SF frequently for business and I will definitely stay here again. Read moreGenuine Hotels.com guest review
"Put this one on the list when staying in SF"
Overall the room was very clean, modern, and nicely refurbished. We had a great corner room with views, although slightly limited by nearby buildings. The only reason I rated room comfort down, was the size of the room was small, so not much room for our suitcases, etc. Bed was excellent. Location was very central which is a huge plus. We were only […] here 1 night, but our greeting was pleasant with a smooth check in. For an older hotel, I was happy that the elevators were efficient, and we didn't wait long, even going to the 8th floor. We will return. Read moreGenuine Hotels.com guest review
"comfortable and great location"
My second stay there and still happy about it. Great location, a couple of minutes from BART and other downtown transportations and many shops. The room was comfortable and nicely furnished, with coffee machine. The restaurant next door is convenient.Genuine Hotels.com guest review
"Central location, outdated"
Overall recommendable; central location, however the neighborhood to the south doesn't feel safe, so don't walk from the Cal train to the hotel. Room was overall comfortable and spacious, not very clean though.Genuine Hotels.com guest review
The Bed sheets were not changed and there was used shampoo and trashed lefts in the room. Hotel is pretty old and rooms are small. The good is that it is downtown although It will be very loud outside all night. The Morning front desk person offered to take of $20 since we had to call the night before for them to bring up new sheets(which did not fit […] the mattress). Hotel is old, our door did not close smoothly. I would not recommend unless maybe it is new years and you are able to get an extremely good deal. Read moreGenuine Hotels.com guest review
"A Weekend Getaway"
The location was great and the service were great. The room was a little small, but that's SF. Next time I visit SF I will be staying at this hotel.Genuine Hotels.com guest review
We came to stay in SF for the weekend and it was a decent hotel. It is very old and under construction in the hallways but the main lobby looks a lot more pleasant. The rooms have this old feeling and smell but to be honest for the purpose of our trip it was ok. I know hotels in SF are pricey so for what I paid to sleep, shower - it was good enough. […] The location is cool, it's around everything so the accessibility to the shops and stuff was definitely a plus. Read moreGenuine Hotels.com guest review
"Comfortable room with historic charm"
Although hotel is dated and in definite need of a refresh (please do NOT remove the period detail) it was a very comfortable and enjoyable stay. Hotel staff is AMAZING as they were ALL very friendly and accommodating. In fact, there was a huge storm rolling in so I opted to take an earlier flight home. Upon checkout (I checked out well after the posted […] check out time) on-site management mentioned that I would not be charged for an extra night's stay. Bottom line - I would DEFINITELY consider this hotel for my next business travel needs while in San Francisco. Read moreGenuine Hotels.com guest review
"Nice comfortable room."
Nice place. Outdated, but a reasonably nice place.Genuine Hotels.com guest review
"More like 2 stars...not 3"
Rooms are clean, price is generally low, location is ideal, but hotel and rooms are really old and dated. All the way down to the industrial flush handle on the toilet in my bathroom. Shower had no water pressure....grrrrr. Also, none of the staff ever said hello, smiled or so much as acknowledged me if I didn't talk to them first. I know hotels.com […] gives Pickwick 3 stars, but it is really a solid 2 star hotel. Read moreGenuine Hotels.com guest review
"Older hotel in great location"
Great location - so close to business and shopping districts.Genuine Hotels.com guest review
"Would definitely consider coming back."
Nice old hotel. Clean room and bathroom. Bathroom small compared to newer places. Good toiletries. Convenient location, overnight and day parking. Restaurants nearby.Genuine Hotels.com guest review
Location, Location, LocationGenuine Hotels.com guest review
"Good Value, Cute Character"
Extremely thoughtful staff! Cute hotel with a ton of character in a busy but fun SF location. We were able to stay in an "updated" room, so unsure about the condition of standard room. In our opinion, it was a great value and would certainly return.Genuine Hotels.com guest review
The staff was very nice and attentive to our needs. The room was warm and there is no way to control the temperature. Nice to have two closets. Coffee was good.Genuine Hotels.com guest review
Great location for work and playGenuine Hotels.com guest review
This hotel is okay. We were in town for a conference at the Marriott so it was a good location for that. But, it was pretty run down and in worse condition than we expected. Service was pretty minimal. The gym wasn't bad, but there were no towels or water fountain. The lady at the front desk looked at me like I was crazy when I asked where those things […] were. I'd say this is pretty bare bones. Read moreGenuine Hotels.com guest review
"Nice stay at the pickwick hotel"
I found the location to be one of the best amenities at the pickwick. This hotel really is in the center of everything. The room was clean and the bed was comfortable. It also had a great bar/restaurant with reasonable prices. We only stayed for 2 nights but the pickwick hotel provided for a nice getaway.Genuine Hotels.com guest review
"a fair assessment"
All the essentials for a business stay. The bed however is old and worn and needs changing.Genuine Hotels.com guest review
Always a pleasure and delight staying at your hotel!Genuine Hotels.com guest review
"Great location. !"
Great location! Nice clean room, a little bit noisy with my room facing 5th street, but everyone one that I encountered at the hotel were very friendly and attentiveGenuine Hotels.com guest review
Room was small and hotel is a little loud from the street below. But overall very nice. I would stay again.Genuine Hotels.com guest review
"Most likely will not return"
The shower facet leaks and water splashed all over the place. It takes 10 minutes before you get hot water. The room is much smaller than in the pictures. The place is worn down. However the cleaning ladies are polite. Bed is comfortable. Great location...right behind the shopping mall.Genuine Hotels.com guest review
"Old but not too shabby"
Charming classic hotel, not the best neighborhood. Service was polite and friendly, elevator was broken. Sheets seemed very old, like the hotel. Location was excellent. Sushi restaurant below had fresh sushi, near shopping.Genuine Hotels.com guest review
"Horrible Place!! Never stay here!!!"
The people are extremely rude,the entire hotel is nasty and dirty,elevators are slow,no parking anywhere and they charged me way more then what I booked for,,never stay here period!!Genuine Hotels.com guest review
"Okay but not great."
We had a terrible time with traffic just getting to the hotel's parking garage. Not the hotel's fault. Service was great and room was okay but noisy, AC didn't appear to work, no electric to coffee pot, telephone and table lamp had no bulb. Bathroom and shower was very good. The hotel compensated us the parking fee when I mentioned the nonworking items […] in the room. Read moreGenuine Hotels.com guest review
Nice and cozy, but loud.Genuine Hotels.com guest review
"good quality price"
hotel is old but you can see that they are keeping it clean . room was ok except that the shower had real low pressure , only dripping at time . the bar and restaurant nowhere close what they advertise , but the staff was very attentive .Genuine Hotels.com guest review
"Close to Union Square and Bart"
This is a vintage hotel that has had some cosmetic upgrades over time. The rooms have had fresh carpet and paint in recent years, as well as the common areas. The king room was a decent size, and the bed was fine. The bath had very minor upgrades over time, which included replacing the floor and tub-surround tile, and painting the original bathtub. […] Service was friendly, and the location just off Market near the Bart station is great. I do like this part of town because it is perfectly flat, so no hills to conquer to get to the hotel, Embarcadero, Financial District or Union Square. A very good value, just don't expect a beautiful new bathroom. Read moreGenuine Hotels.com guest review
This is a nice place to sleep after long days walking all over San Fran. Pros: Near Market Street Friendly Staff Nice comfy bed Clean room Cons: a bit noisy (near market street) Room and bath a little smaller than expected (dont know if all room are same) water pressure was an issue one day Conclusion: We would stay here again when in San Franci […] sco. Read moreGenuine Hotels.com guest review
Horrible, I checked out 30 minutes after checking in.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
Nice hotel with great history. Needs a little TLC however.Genuine Expedia guest review
One elevator was out of service and the one that did work was slllllooooooowww! Free internet was slow and continuously made to sign in. Other than that it was good. Right around the corner from BART and Muni so extremely easy to go without a rental car. Walking distance to shops and restaurants.Genuine Hotels.com guest review
"Great Location. Close to Union Square."
Great location and value. Built in the 1920s and has Old San Francisco character. Don't expect it to a Hilton. Staff are Friendly and helpful. Would stay there again.Genuine Hotels.com guest review
"Do no pick the Pickwick"
This hotel is situated across the street from the US Mint building which, apparently, is a landing spot for homeless folks to "sleep" at night. We we were often woken up by the loud yelling and emergency vehicles that traveled down Market street SEVERAL times per night. The hotel itself was just so-so. Only one of two very SMALL elevators was in working […] order during our stay so the wait to go back and forth between our room and the lobby was often several minutes long. The house keeping staff uses the same elevator so this was definitely a hardship for them as well. The room itself was disappointing - the bed was squeaky as was the door to the bathroom. The shower head was so low we had to squat to wash our hair. The cable television did not seem to include the channel that was airing the playoff baseball games, so we could not watch them without going downstairs to the attached restaurant where the bartender was too busy (texting?) to take our order until we called him over. The final disappointment came when we received our receipt and found that we were charged for a day of parking - we flew to SF and DID NOT HAVE A CAR. The front desk attendant, Imelda, fixed the problem and reversed the charge but was completely unapologetic about it. I would not recommend or ever stay at the Pickwick again. Read moreGenuine Expedia guest review
"Nice hotel in walking distance of many attractions"
The Pickwick was a great place to stay for our recent trip to San Fran. My must-haves in a hotel are cleanliness and location, and this hotel met both. It is an older building and the rooms are small, including the bathrooms, but we didn't feel squeezed for room with two people. The hotel has been updated and was very clean. The water pressure in the […] shower left something to be desired, however the low-flow shower heads may be a conscious decision by the hotel since California is in a drought and many places are doing their part to conserve water. We got by. The hotel is close to a subway station and within walking distance of many tourist attractions. I felt safe walking in the immediate area alone, but wander a block or two towards the Tenderloin and I didn't feel so safe. Look at a map before you go and know which areas to avoid. Read moreGenuine Hotels.com guest review
The room and bathroom were small but it had all the amenities. I frequently had to wait on an elevator because the hotel only has 2 and 1 of them was broken for most of the week I was there.Genuine Hotels.com guest review
"Very nice old hotel."
The staff was very nice and welcoming. Parking across the street is cheaper than the hotel parking. The room is very small, but updated. Our king bed was very comfortable. The walls are paper thin, and we could hear simple conversation next door. Street side view isn't spectacular, but not bad. We came for a Giants game, and were able to walk to it. […] Close to spectacular shopping, and lots of choices for food. Read moreGenuine Expedia guest review
"No hot water"
Had to take a cold shower. No hot water. The room is so small for the price for a second I thought I was in Bombay.Genuine Expedia guest review
"Close to Convention Center"
Stayed here for seven nights. Older hotel but close to convention center and other attractions. Price is right for being in downtown San Francisco.Genuine Hotels.com guest review
The Pickwick Hotel is an older hotel that is well maintained. It is in a nice and convenient neighborhood. The staff was responsive to any small problems and the very friendly. I would stay here again.Genuine Hotels.com guest review
Location is great for activities downtown, at the Moscone center, and the like. The room was clean and comfortable. We stayed on the top floor (8th floor) and the water pressure in the bathroom as poor at best. When taking a shower, the water would fluctuate a lot and at times would actually stop for a a few seconds. I thought the rates were high.Genuine Hotels.com guest review
i wish we would have known that parking was not free. its $40 and the staff will tell you that we are in san francisco thats why. its not a good welcome to tourist. staff were not friendly at all. i didnt even see them smiling or even looking at you in the eye.not a friendly environment...1-2 starsGenuine Hotels.com guest review
"Close to Moscone Comvention Center"
Rooms are small but well kept. No AC or wasn't working. Good location to Moscone Center about 4 blocks. For the price hotel room for one person was perfect.Genuine Hotels.com guest review
"Easy access to all must-see sights"
My partner and I stayed at the Pickwick for six nights. We had to postpone our trip by one day due to a medical emergency (kidney stone). Hotels.com and the hotel updated our reservation quickly with no issue. The only thing was that dropping the first night and adding an extra night bumped the average rate by a bit, but that was nothing compared to […] the hassle with the airline. We had a king size bed and the room didn't seem as small as other reviews make them out to be (then again we are from Boston so we are used to small, cozy places). Either the room didn't have central air or it was broken; either way, we preferred opening the windows because the SF weather was perfect (in early September). It seemed hotel staff was always around to help, just in case. The hotel was right around the corner from the subway, major bus lines, the historic street cars, and the cable cars. But most of the time we just walked because it was near everything we wanted to see. We were shocked at how many homeless people San Francisco has, and the hotel is right where they all hang out, but we had no problems. Then again, we were only out and about from the early morning to the early evening. We liked the restaurants nearby like Mo'z Cafe and Miss Saigon. The hotel is next to a huge mall. Our flight was too early to take the BART, but the concierge hooked us up with a shuttle service that's $12 per person. We had a great experience at the Pickwick. We highly recommend it! Read moreGenuine Hotels.com guest review
We have a great time and it's in a great location. Only con was the water pressure, which was almost zero. But besides that, no complaints.Genuine Hotels.com guest review
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