Jurys Inn Custom House - Dublin

This was our 4th weekend in Dublin. Our room was very clean and seemed modern and updated. The beds were very comfortable and our room overlooked the river. It is a bit of a jaunt to Temple Bar (12 minute walk) but it is nice to be far away from the night life noise (which on other trips where we stayed closer, shook our hotel walls until 4am). Also, […] after a busy day walking all over Dublin, there is a very enjoyable restaurant right around the corner from the hotel (Elys). One down side is that Jurys Inn charges a lot for wifi. Read more

Genuine Hotels.com guest review

Bed was awful. Double, not a queen. We traveled throughout Ireland and stayed at small B&Bs, one run by a 70 year old lady. Even SHE offered free WiFi. Jury Inn charges per day. Ridiculous! Also, appears to be a big drunken party hangout. Lobby full of loud drunks on Thursday night at 11. This "party" continued to the 4th floor elevator landing...right […] outside of our room. We actually stayed on this side of Dublin to get away from louder areas of town. Would NOT stay here again. Read more

Genuine Hotels.com guest review

Great location with a very helpful staff out of the fray, but within walking distance to everywhere in the city center. You definitely need to pay for all amenities (wifi, breakfast, etc.), but it was a good base for us.

Genuine Hotels.com guest review

We just stayed one night. Its right on the route of the shuttle from airport to Dublin city. The hotel was pretty good. Its a bit of a walk to get to where all the action is. About 15 mins. But you get a nice view of the river. Overall quite good.

Genuine Hotels.com guest review

My first observation upon arrival was that the hotel photos are a very bright and polished version of what is actually there. The hotel is a bit dated/run down, but clean. Our heat didn't work (as other reviewers mentioned#, and we were finally given a space heater for the room. That helped, although the only outlet in the whole room was behind the […] tv and the heater cord barely reached the wall. I always hesitate to have the room cleaned by the staff each day, just because I don't want to go through the trouble of hiding and putting away all valuables. But, we decided to let them clean the room on our second day. When we returned to our room late that night, we found the only difference in the room to be the bed being made #sort of). There were no fresh towels, trash can was empty, but a few things that had fallen out were still on the floor, and they didn't refill the toliet paper. So we had to call the front desk and ask for towels and toliet paper, then decided that we wouldn't waste our time with the cleaning service the next day. One other draw-back is the pricey Internet. It costs 10 euros for 24 hours and when you're out sight-seeing all day, you hardly get your moneys worth for the 24 hours. Even in the lobby it costs to use for 5 or 10 minutes. There should be free wi-fi in the lobby at least so that guests can check flight status or traveling details. Read more

Genuine Expedia guest review

After staying closer to Temple Bar in Dublin, even though Jurys Inn Custom House was farther from everything, it was by far, a better place than the dump we stayed at in Temple Bar.

Genuine Hotels.com guest review

They forgot my wake up call and I arranged for a late check out, which they also forgot and the cleaning lady was rude when I told her twice that I was leaving at 13:00. Other than that great location and condition of the hotel.

Genuine Expedia guest review

I will return next year. Very competent staff and room conditions excellent. My only wish was to have control of the room temperature. Too warm for me.

Genuine Hotels.com guest review

Great value, super clean, excellent location.

Genuine Hotels.com guest review

A nice hotel in a good location on the Liffey. Easy walking distance to O'Connell St and the central city. Room, restaurant and pub are well appointed and comfortable. Excellent buffet breakfast. No free WiFi access. WiFi is 5 Euro an hour, 10 Euro for 24 Hour ! but free in many other hotels, coffee houses and pubs in the city.

Genuine Hotels.com guest review

The hotel was in a good location. Close enough to walk to the action, but far away enough to have a quiet evening for sleep. In addition, the staff was great in helping us get a taxi big enough for our luggage. I would definitley stay there again and recommend it to others.

Genuine Hotels.com guest review

Very nice place to stay. Great location. Clean and comfortable.

Genuine Expedia guest review

In the business district but a short walk to Temple Bar. Staff friendly and helpful. No air conditioning and the windows only open a crack. Rooms/ hotel dated. The restaurant is not great.

Genuine Hotels.com guest review

We had a great stay at the Jury's Custom House. We stayed for 2 nights and parked our car in the car park located behind the hotel and didn't get back in the car until we left for the airport. The location is very convenient.

Genuine Hotels.com guest review

It was adequate

Genuine Hotels.com guest review

Hotel is comfortable. Staff friendly and supportive. Service is good. Good restaurant, good bar, excellent Irish breakfast. Bathroom floor could have been cleaner. There is no business center and no free wi-Fi anywhere in the hotel. A short walk to Starbucks avoided expensive wifi fees at the hotel. Overall a good hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Toilet was very dirty there was a lot of hair on and under the seat. The bathtub was very slimy. When I picked up the pillow there was a ball of hair inside the pillow case that was in plain site. Anyone looking at the pillow would have seen it. The pillows were also very hard. It was sad that it was not clean when we first got to the room, Because […] it looked like it could have been really nice hotel from the lobby. Read more

Genuine Expedia guest review

Nice experience. The front desk staff is very attentive and is willing to resolve any issues

Genuine Expedia guest review

Clean, comfortable, cozy, cheap. We will be booking this hotel again when we travel back to Dublin.

Genuine Expedia guest review

The hotel was great! hey had a magnificent breakfast bar. I enjoyed my stay but can say I wished they would have had wireless internet in the building that you did not have to pay for.

Genuine Expedia guest review

This is a comfortable hotel. Only drawback is overpriced breakfast buffet. But coffee shops and small restaurants are a block away.

Genuine Expedia guest review

Excellent service from front desk staff on every one for my stays. Fast and efficient check in any time of day. Convenient location to financial district. Highly recommended

Genuine Hotels.com guest review

We booked a room for three, including our daughter, and it was very tight. Cleanliness was acceptable, but there was a tiny bit of an "eww" factor... not sure if that's because of cleanliness or just the age of the rug / bedspread, etc. Location was on the outskirts of the happening places. While certainly possible to walk to the interesting Dublin […] sites from here, for my admittedly non-athletic family, our legs gave out while out and about and we needed to cab it back one time. Read more

Genuine Hotels.com guest review

Easy walking distance to many sites, and close to major streets to access Dublin.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We had a room that faced the river and the street. It was very very loud. Because someone had been smoking in our room we were allowed to switch to the back side of the hotel and that was much better. The breakfast was good.

Genuine Hotels.com guest review

Nice new hotel very convenient to convention center. The hotel is a bit of a walk from the main drag, but Dublin is a very walkable city. It was nice to wake up with the river right outside. I had business across the river at Trinity College and it actually wasn't too bad of a walk over a pedestrian bridge. There is not much to do in the neighborhood […] directly around the hotel. Customer service was great, breakfast buffet was very good, and the room was spacious, comfortable and well-kept up. This is not a hotel to stay if you wish to "crawl" around the Temple Bar neighborhood, but otherwise very good. Read more

Genuine Expedia guest review

The rest of my family stayed ay the Clarion down the street. I like this Hotel much better.

Genuine Expedia guest review

I stayed at Jury's Custom House for 2 nights after being on tour for 14 days. The Hotel was clean, comfortable and quiet. The location was ideal. It is an easy walk to the Connolly train station and the Bus station. I was walking distance to shopping and found several nice options for restaurants nearby.

Genuine Expedia guest review

We stayed at Jury's 2 nights. We arrived in the morning after a long overnight flight. Our room was available right away for us to rest and shower. Room is plain and simple but the bed was comfy and the room was very clean, quiet and everything worked fine (hair dryer, hot water, etc). Location is convenient and within walking distance or a short cab […] ride. The staff at the front desk was pretty helpful with directions and restaurant recommendations. Tip: If you are coming from the Dublin airport, take the city bus. The main bus station/stop is very close to the hotel (1 block) and it is a lot less expensive than a taxi. Read more

Genuine Expedia guest review

The hotel staff was very friendly and stored our luggage for us until the room was ready (we arrived early from the USA). The room was very clean and the beds were comfortable. The bathroom was also fine, and had the standard hotel shampoo, soap, etc. We also found that the hotel's location was great - the hotel is near Busaras (Central Bus Station) […] where there's a bus that will take you to the airport; also, Connolly Station is nearby, and it's a short walk to O'Connoll Street. Read more

Genuine Hotels.com guest review

There was a LOT of confusion at this hotel--though I hasten to add that the staff did try to address the problems. Having booked a non-smoking room on an upper floor, I was at first put in a first floor smoking room! When I was moved, the second room had not been cleaned. A third try got it right, a large, comfortable renovated room--plus a free half […] bottle of wine in compensation for my troubles. The staff had never heard of Egencia--so I'd say they need to beef up the "corporate service" at this hotel. Read more

Genuine Expedia guest review

Hotel staff very attentive and customer focused; rooms and reception area recently renovated. Have stayed in the hotel several times over past few years -- very consistent quality and service. Hotel is also relatively close in distance to O'Connell Street/Bridge; manageable by walking (an advantage) -- as well as restaurants and shopping areas, many […] points of interest -- including Temple Bar if that's included in your interests (numerous restaurants, pubs, entertainment). Very good value and well located for visitors Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel location is not ideal if you want to be near the main tourist attractions/Temple bar area. It is probably better suited for a business traveler. However our room was very dimly lit, bordering on depressing. Shower was terrible, poor or fluctuating water pressure. Mattress had outlived its lifespan long ago. A noisy bachelorette party on our floor […] just made things worse. There are much better alternatives in Dublin at comparable rates. We booked last minute and had limited options but I would not stay there again Read more

Genuine Hotels.com guest review

We stayed for 2nights and were pleasantly surprised at the service of the staff. Went out of they're way twice for us as well as making our room available early after an early flight for us. Extremely good service and value for money. Only complaint was the breakfast, food was lovely however, one morning charged one price the next something completely […] different. This did cause us to eat elsewhere for the third day a as when I asked at reception. they merely said 'the restaurant is a different company'. Only dissappointment. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was going to concerts at the 02 in Dublin and wanted a hotel close to the venue. Jurys Inn was abt 15 minute walk to the venue so an easy choice. i was lucky enought to get what I consider one of the best rooms in the house - corner room 4th floor with full views to the city and great views of the river. fantastic. Cant comment on the food as I did […] not use the restaurant. If you want to eat cheaply there are heaps of restaurants across all price ranges within 5 minute walk. You can aslo get the Airport Bus 747 right outside the door or a taxi will cost you 13 euro. Will definately be on my 'stay here' list if I need accomodation in Dublin. Rate was also very good and included full breakfast. My room had a single and a queen size bed so very economical ( 75 euro)if you are sharing Read more

Genuine Hotels.com guest review

The hotel is very nice, clean, and comfortable. The beds are really quite nice! It is a good location to be out of the noise of Temple Bar and Stephan's Green night clubs. This was my 5th trip to Dublin and I have had the club music until 4:00am experience. The location of the Jury's Inn is in the financial district (so no night clubs) but is just a […] 8 minute walk to O'Connell. One unfortunate thing is they do charge quite a bit for internet (blah). Also, there is a really great restaurant and wine bar right around the corner from the hotel (Elys) so you don't have to walk back into Temple Bar after a long day of walking around the city. Read more

Genuine Hotels.com guest review

Only an overnight stay but we found the service excellent. We went to the Wrestling in the O2 and the staff were most helpful and the facilities couldn't be faulted. Highly recommended.

Genuine Hotels.com guest review

Good value hotel ideally situated for business meetings with financial organisations located in area. Taxi required to visit more central locations.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a really good stay at Jury Inn. The breakfast was amazing. The rooms were nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had booked a room which was to sleep 4. However the rooms sofa bed was a single and as a result the room was only suitable for 3. I had to pay extra for a larger room. following morning Jury's insisted the children were not entitled to breakfast even though I had my confirmation letter which clearly stated breakfast was included. I refused to pay […] extra and left the hotel. Jury's have since agreed that they were incorrect in their actions and will refund the extra amount I had to pay for my room. Too little, too late unfortunately, I won't be returning. Read more

Genuine Hotels.com guest review

Hotel was great, location fab however I thought the food was very disappointing. I had dinner in restaurant twice on my stay and while the staff were lovely the food was sub standard for hotel & costs. I would stay again but maybe eat somewhere else.

Genuine Hotels.com guest review

Clean, friendly, convenient. A great breakfast. No complaints.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent Breakfast. Receptionists excellent & v helpful. Only downside is carpark fees are high even with credit from Jurys hotel.

Genuine Hotels.com guest review