All hotels in Dublin, Ireland
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereCustom House Quay, Dublin, Dublin, 1, Ireland, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 737 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.1
4.0 / 5Excellent
"In the city and out of the noise"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location with a very helpful staff out of the fray, but within walking distance to everywhere in the city center. You definitely need to pay for all amenities (wifi, breakfast, etc.), but it was a good base for us.
Genuine Hotels.com guest review
2 night romance trip Mar 14, 2013
A Traveler
US
4.0 / 5Excellent
"Decent place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
We just stayed one night. Its right on the route of the shuttle from airport to Dublin city. The hotel was pretty good. Its a bit of a walk to get to where all the action is. About 15 mins. But you get a nice view of the river. Overall quite good.
Genuine Hotels.com guest review
1 night trip Feb 16, 2013
EmpireBuilder1
US
3.0 / 5Good
"Just Okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
My first observation upon arrival was that the hotel photos are a very bright and polished version of what is actually there. The hotel is a bit dated/run down, but clean. Our heat didn't work (as other reviewers mentioned#, and we were finally given a space heater for the room. That helped, although the only outlet in the whole room was behind the tv and the heater cord barely reached the wall. I always hesitate to have the room cleaned by the staff each day, just because I don't want to go through the trouble of hiding and putting away all valuables. But, we decided to let them clean the room on our second day. When we returned to our room late that night, we found the only difference in the room to be the bed being made #sort of). There were no fresh towels, trash can was empty, but a few things that had fallen out were still on the floor, and they didn't refill the toliet paper. So we had to call the front desk and ask for towels and toliet paper, then decided that we wouldn't waste our time with the cleaning service the next day. One other draw-back is the pricey Internet. It costs 10 euros for 24 hours and when you're out sight-seeing all day, you hardly get your moneys worth for the 24 hours. Even in the lobby it costs to use for 5 or 10 minutes. There should be free wi-fi in the lobby at least so that guests can check flight status or traveling details.
Genuine Expedia guest review
Other trip Jan 2, 2013
A Traveler
US
4.0 / 5Excellent
"Good Mid-Range Hotel in Dublin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
After staying closer to Temple Bar in Dublin, even though Jurys Inn Custom House was farther from everything, it was by far, a better place than the dump we stayed at in Temple Bar.
Genuine Hotels.com guest review
2 night trip Dec 3, 2012
lovesaerobics
US
4.0 / 5Excellent
"Convienent Location."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
They forgot my wake up call and I arranged for a late check out, which they also forgot and the cleaning lady was rude when I told her twice that I was leaving at 13:00. Other than that great location and condition of the hotel.
Genuine Expedia guest review
Other trip Dec 8, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I will return next year. Very competent staff and room conditions excellent. My only wish was to have control of the room temperature. Too warm for me.
Genuine Hotels.com guest review
2 night trip Oct 14, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great value, super clean, excellent location.
Genuine Hotels.com guest review
Other trip Oct 1, 2012
PaulV
US
4.0 / 5Excellent
"Jurys Custom House"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A nice hotel in a good location on the Liffey. Easy walking distance to O'Connell St and the central city. Room, restaurant and pub are well appointed and comfortable. Excellent buffet breakfast. No free WiFi access. WiFi is 5 Euro an hour, 10 Euro for 24 Hour ! but free in many other hotels, coffee houses and pubs in the city.
Genuine Hotels.com guest review
Family trip Sep 25, 2012
Kevinst
US
5.0 / 5Outstanding
"My stay in Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was in a good location. Close enough to walk to the action, but far away enough to have a quiet evening for sleep. In addition, the staff was great in helping us get a taxi big enough for our luggage. I would definitley stay there again and recommend it to others.
Genuine Hotels.com guest review
Family trip Sep 19, 2012
A Traveler
US
4.0 / 5Excellent
"Great place for Dublin sites."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice place to stay. Great location. Clean and comfortable.
Genuine Expedia guest review
Other trip Sep 18, 2012
A Traveler
US
4.0 / 5Excellent
"Jury's inn Dublin"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
In the business district but a short walk to Temple Bar. Staff friendly and helpful. No air conditioning and the windows only open a crack. Rooms/ hotel dated. The restaurant is not great.
Genuine Hotels.com guest review
Other trip Sep 15, 2012
Jennifer
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at the Jury's Custom House. We stayed for 2 nights and parked our car in the car park located behind the hotel and didn't get back in the car until we left for the airport. The location is very convenient.
Genuine Hotels.com guest review
Other trip Aug 26, 2012
A Traveler
US
3.0 / 5Good
"Ok"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was adequate
Genuine Hotels.com guest review
Family trip Aug 23, 2012
mconley
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel is comfortable. Staff friendly and supportive. Service is good. Good restaurant, good bar, excellent Irish breakfast. Bathroom floor could have been cleaner. There is no business center and no free wi-Fi anywhere in the hotel. A short walk to Starbucks avoided expensive wifi fees at the hotel. Overall a good hotel.
Genuine Hotels.com guest review
Other trip Aug 11, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great start to Ireland"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Desk staff were good about day tour
Genuine Hotels.com guest review
3 night trip with friends May 30, 2015
A Traveler
AU
5.0 / 5Outstanding
"Pretty good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Couldn't be more comfortable a stay.. ☺
Genuine Hotels.com guest review
1 night business trip May 15, 2015
Punith
GB
4.0 / 5Excellent
"Comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
will stay again.
Genuine Hotels.com guest review
2 night business trip May 11, 2015
A Traveler
GB
4.0 / 5Excellent
"4 Out of 5"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Hotel stayed there before in a superior room , stayed in a exccutive room this time big difference in price but more or less same thing ? But other than that great hotel and staff.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Damien
IE
1.0 / 5Poor
"Disappointing"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
Hotels.com claim this hotel has climate control in the rooms. It has not! This spoiled the experience completely as you have to sleep with the window open in order to cool the room and then have all the traffic noise from the main road outside.
Genuine Hotels.com guest review
1 night romance trip Apr 26, 2015
Paul
GB
5.0 / 5Outstanding
"concert at 3 arena"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I found my stay v comfortable and enjoyable. Loved the late night food after a concert. Would definitely recommend.
Genuine Hotels.com guest review
1 night family trip Apr 22, 2015
sinead
IE
5.0 / 5Outstanding
"wednesday 22 April 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent, would highly recommend it to anyone.
Genuine Hotels.com guest review
1 night family trip Apr 22, 2015
Aidan
GB
5.0 / 5Outstanding
"Good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed our stay at Jury's. We took the bus to Dublin and the hotel was just a short walk from bus station. Another short walk took us to Bord Gais Theatre. Staff were friendly and helpful. Check in was quick. Room was comfortable and clean. Breakfast was lovely.
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Anne Marie
GB
5.0 / 5Outstanding
"Perfect location for a city break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel location and all staff were very friendly and helpful. Will definitely stay again!
Genuine Hotels.com guest review
1 night trip with friends Apr 8, 2015
Paula
GB
5.0 / 5Outstanding
"good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
easy to find. no problems. near to river, so easy access into town. clean, comfortable room.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
A Traveler
GB
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Paid £52 for double room. Good value and great location ( if you don't mind the 10 minute walk in to the centre ) Breakfast was €10.50 and there was a great choice. Room was rather hot during the night and this is the only negative ( and that's not really a negative ) I would definitely stay again.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Rebecca
GB
4.0 / 5Excellent
"Good place for our family"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel staff was great - very accommodating for our family of 4. Great location if you're in town for the night
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Catherine
GB
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay. Hotel staff were very efficient. Breakfast was fabulous. Great variety and plenty of everything. Room temperature was perfect as sometimes hotel rooms can be way too warm.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
Yvonne
IE
5.0 / 5Outstanding
"Nice hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely clean hotel, great location about 15 minute walk to main streets. 20 mins from airport
Genuine Expedia guest review
Other trip Mar 24, 2015
Carley
GB
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very enjoyable. Clean, modern rooms. Very helpful and friendly staff. Only fifteen minute walk to city centre. Would definitely stay there again
Genuine Hotels.com guest review
3 night trip with friends Mar 16, 2015
Sally
GB
4.0 / 5Excellent
"This is a good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent I have been to this hotel many times and its always v clean and near everything
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
GB
5.0 / 5Outstanding
"nice hotel for families trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff is very nice and friendly the room is very comfortable and clean, the foods breakfast and dinner so lovely very nice hotel
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Kevin
IE
5.0 / 5Outstanding
"Jurys stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, clean room. Lovely breakfast. Will be booking again !
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Aileen
GB
5.0 / 5Outstanding
"nice hotel close to 3 arena"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was ready when I arrived.The room was spacious and spotless. food in the restaurant was delicious and reasonably priced. The staff were allpolite and helpful.
Genuine Expedia guest review
Other trip Mar 9, 2015
Linda
IE
4.0 / 5Excellent
"Nice hotel great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very pleasant short stay. Room was basic but clean and comfortable. Staff friendly and helpful. Very convenient for the airport.
Genuine Hotels.com guest review
1 night romance trip Mar 5, 2015
Cillian
GB
3.0 / 5Good
"OK"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Hotel could do with a refurb
Genuine Hotels.com guest review
1 night business trip Mar 4, 2015
A Traveler
IE
5.0 / 5Outstanding
"Perfect for the Dublin Conference centre."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff were really friendly and helpful, hotel was an ideal location for the Conference centre the main purpose of my visit. we had a room with a view of the river which was lovely, the only downside was the heat of the room, very stuffy, but having a window open for a while eased that for us, will definitely stay again. also onsite parking for €15 a night for Dublin city centre, perfect.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
John
IE
4.0 / 5Excellent
"I love to come again, staff were very nice."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My stay was fantastic but room was a bit hot no air conditioning.
Genuine Hotels.com guest review
3 night family trip Feb 18, 2015
Miss Anthonia
GB
5.0 / 5Outstanding
"Jurys Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
few days away for us hotel close to city centre but quiet staff very friendly accommodation very good for the price would use this hotel again
Genuine Hotels.com guest review
3 night romance trip Feb 18, 2015
Martin
GB
3.0 / 5Good
"Short break"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
On a short break in Dublin. The location was convenient for the town centre. Staff were very friendly and helpful. There was no air-conditioning in the room, and when we kept the window open overnight, the traffic was noisy.
Genuine Hotels.com guest review
3 night family trip Feb 15, 2015
A Traveler
GB
4.0 / 5Excellent
"Comfort and convenience at Jury's"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed in Jury's Inn Customs House with my 11 year old daughter last week. The hotel is perfectly situated for attending the 3Arena being only a short 10 minute walk away and very convenient to city centre shopping. We thoroughly enjoyed our stay at Jury's. It was friendly, comfortable, clean and the buffet breakfast was excellent. We had a room overlooking the Liffey and were surprised by the lovely view and the great night sleep we had, thanks to the double windows. We'll certainly be back.
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
Orla
IE
5.0 / 5Outstanding
"All work"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Staff were all helpful and friendly
Genuine Hotels.com guest review
2 night business trip Feb 18, 2015
Bridgette
GB
5.0 / 5Outstanding
"Lovely hotel, central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We'd stayed in a Jurys Inn before so knew it was going to be of a pretty high standard. We weren't dissapointed! Booked a king size executive room. Great sized room with a great view of the River Liffey! Very welcoming with grrat tea/coffee making facilities as well as an extremely comfortable bed. There was literally no noise from the street, whuch resulted in us having an excellent night's sleep. Would highly recommend!
Genuine Expedia guest review
Other trip Feb 22, 2015
Áine
IE
5.0 / 5Outstanding
"Totally Brilliant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Yes, this is a faultless hotel . . . but the way staff prove (both times we've stayed here) that they will go that extra distance to help during a time of need - that sets it apart. Thank you.
Genuine Hotels.com guest review
1 night romance trip Feb 4, 2015
David
CA
5.0 / 5Outstanding
"Jury's Inn Custom House Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always clean, tidy, warm & good value.
Genuine Hotels.com guest review
3 night romance trip Feb 5, 2015
Simon
GB
4.0 / 5Excellent
"Lovely hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely hotel, 5/10 minute walk into town centre. Helpful staff, good size rooms. Would recommend.
Genuine Expedia guest review
Other trip Feb 10, 2015
Lisa
GB
5.0 / 5Outstanding
"Comfortable good value hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a lovely comfortable stay in Jurys Inn, Custom House, the manager and staff were very helpful, the hotel was very clean. There were no hidden extras i.e; safety deposit in lobby and we were able to leave our suitcases after check out in a safe place so that we could make the most of the last day as we were flying in the evening. Breakast was excellent value and very good. We would definately stay at this hotel again - cant wait to go back!
Genuine Expedia guest review
Other trip Feb 2, 2015
Lindsey
GB
4.0 / 5Excellent
"Pleasant"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
friendly, clean and good food in a decent location.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
Craig
GB
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent service - they went the extra mile for us!
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
Myke
GB
4.0 / 5Excellent
"nice hotel at a good location to visit Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff was very friendly and helpfull. Room was very clean.There is a luas (tram) station very close (on the back) of the hotel.
Genuine Hotels.com guest review
1 night family trip Jan 23, 2015
A Traveler
IE
5.0 / 5Outstanding
"Good hotel with lovely views over the river."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel in excellent location about 10 mins walk from the city centre. Lovely walk along the banks of the river. Lovely at night with some of the buildings floodlit. Friendly and helpful staff and good basic facilities. Particularly liked the Costa Coffee bar in the foyer. Airport link bus stops just outside the hotel.
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews