All hotels in Dublin, Ireland
1 room, 2 adults
You can collect Welcome Rewards® nights hereCustom House Quay, Dublin, Dublin, 1, Ireland, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 713 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.1
4.0 / 5Excellent
"Good Mid-Range Hotel in Dublin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
After staying closer to Temple Bar in Dublin, even though Jurys Inn Custom House was farther from everything, it was by far, a better place than the dump we stayed at in Temple Bar.
Genuine Hotels.com guest review
2 night trip Dec 3, 2012
lovesaerobics
US
4.0 / 5Excellent
"Convienent Location."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
They forgot my wake up call and I arranged for a late check out, which they also forgot and the cleaning lady was rude when I told her twice that I was leaving at 13:00. Other than that great location and condition of the hotel.
Genuine Expedia guest review
Other trip Dec 8, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I will return next year. Very competent staff and room conditions excellent. My only wish was to have control of the room temperature. Too warm for me.
Genuine Hotels.com guest review
2 night trip Oct 14, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great value, super clean, excellent location.
Genuine Hotels.com guest review
Other trip Oct 1, 2012
PaulV
US
4.0 / 5Excellent
"Jurys Custom House"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A nice hotel in a good location on the Liffey. Easy walking distance to O'Connell St and the central city. Room, restaurant and pub are well appointed and comfortable. Excellent buffet breakfast. No free WiFi access. WiFi is 5 Euro an hour, 10 Euro for 24 Hour ! but free in many other hotels, coffee houses and pubs in the city.
Genuine Hotels.com guest review
Family trip Sep 25, 2012
Kevinst
US
5.0 / 5Outstanding
"My stay in Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was in a good location. Close enough to walk to the action, but far away enough to have a quiet evening for sleep. In addition, the staff was great in helping us get a taxi big enough for our luggage. I would definitley stay there again and recommend it to others.
Genuine Hotels.com guest review
Family trip Sep 19, 2012
A Traveler
US
4.0 / 5Excellent
"Great place for Dublin sites."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice place to stay. Great location. Clean and comfortable.
Genuine Expedia guest review
Other trip Sep 18, 2012
A Traveler
US
4.0 / 5Excellent
"Jury's inn Dublin"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
In the business district but a short walk to Temple Bar. Staff friendly and helpful. No air conditioning and the windows only open a crack. Rooms/ hotel dated. The restaurant is not great.
Genuine Hotels.com guest review
Other trip Sep 15, 2012
Jennifer
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at the Jury's Custom House. We stayed for 2 nights and parked our car in the car park located behind the hotel and didn't get back in the car until we left for the airport. The location is very convenient.
Genuine Hotels.com guest review
Other trip Aug 26, 2012
A Traveler
US
3.0 / 5Good
"Ok"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was adequate
Genuine Hotels.com guest review
Family trip Aug 23, 2012
mconley
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel is comfortable. Staff friendly and supportive. Service is good. Good restaurant, good bar, excellent Irish breakfast. Bathroom floor could have been cleaner. There is no business center and no free wi-Fi anywhere in the hotel. A short walk to Starbucks avoided expensive wifi fees at the hotel. Overall a good hotel.
Genuine Hotels.com guest review
Other trip Aug 11, 2012
A Traveler
US
1.0 / 5Poor
"Not a clean room"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The Toilet was very dirty there was a lot of hair on and under the seat. The bathtub was very slimy. When I picked up the pillow there was a ball of hair inside the pillow case that was in plain site. Anyone looking at the pillow would have seen it. The pillows were also very hard. It was sad that it was not clean when we first got to the room, Because it looked like it could have been really nice hotel from the lobby.
Genuine Expedia guest review
Other trip Jun 17, 2012
Chrissy
US
4.0 / 5Excellent
"I´ll be back"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice experience. The front desk staff is very attentive and is willing to resolve any issues
Genuine Expedia guest review
Other trip Apr 23, 2012
Marcelo
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Perfect location for a city break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel location and all staff were very friendly and helpful. Will definitely stay again!
Genuine Hotels.com guest review
1 night trip with friends Apr 8, 2015
Paula
GB
5.0 / 5Outstanding
"good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
easy to find. no problems. near to river, so easy access into town. clean, comfortable room.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
A Traveler
GB
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Paid £52 for double room. Good value and great location ( if you don't mind the 10 minute walk in to the centre ) Breakfast was €10.50 and there was a great choice. Room was rather hot during the night and this is the only negative ( and that's not really a negative ) I would definitely stay again.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Rebecca
GB
4.0 / 5Excellent
"Good place for our family"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel staff was great - very accommodating for our family of 4. Great location if you're in town for the night
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Catherine
GB
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay. Hotel staff were very efficient. Breakfast was fabulous. Great variety and plenty of everything. Room temperature was perfect as sometimes hotel rooms can be way too warm.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
Yvonne
IE
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very enjoyable. Clean, modern rooms. Very helpful and friendly staff. Only fifteen minute walk to city centre. Would definitely stay there again
Genuine Hotels.com guest review
3 night trip with friends Mar 16, 2015
Sally
GB
5.0 / 5Outstanding
"nice hotel for families trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff is very nice and friendly the room is very comfortable and clean, the foods breakfast and dinner so lovely very nice hotel
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Kevin
IE
5.0 / 5Outstanding
"Jurys stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, clean room. Lovely breakfast. Will be booking again !
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Aileen
GB
4.0 / 5Excellent
"Nice hotel great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very pleasant short stay. Room was basic but clean and comfortable. Staff friendly and helpful. Very convenient for the airport.
Genuine Hotels.com guest review
1 night romance trip Mar 5, 2015
Cillian
GB
3.0 / 5Good
"OK"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Hotel could do with a refurb
Genuine Hotels.com guest review
1 night business trip Mar 4, 2015
A Traveler
IE
5.0 / 5Outstanding
"Perfect for the Dublin Conference centre."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff were really friendly and helpful, hotel was an ideal location for the Conference centre the main purpose of my visit. we had a room with a view of the river which was lovely, the only downside was the heat of the room, very stuffy, but having a window open for a while eased that for us, will definitely stay again. also onsite parking for €15 a night for Dublin city centre, perfect.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
John
IE
4.0 / 5Excellent
"I love to come again, staff were very nice."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My stay was fantastic but room was a bit hot no air conditioning.
Genuine Hotels.com guest review
3 night family trip Feb 18, 2015
Miss Anthonia
GB
5.0 / 5Outstanding
"Jurys Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
few days away for us hotel close to city centre but quiet staff very friendly accommodation very good for the price would use this hotel again
Genuine Hotels.com guest review
3 night romance trip Feb 18, 2015
Martin
GB
3.0 / 5Good
"Short break"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
On a short break in Dublin. The location was convenient for the town centre. Staff were very friendly and helpful. There was no air-conditioning in the room, and when we kept the window open overnight, the traffic was noisy.
Genuine Hotels.com guest review
3 night family trip Feb 15, 2015
A Traveler
GB
4.0 / 5Excellent
"Comfort and convenience at Jury's"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed in Jury's Inn Customs House with my 11 year old daughter last week. The hotel is perfectly situated for attending the 3Arena being only a short 10 minute walk away and very convenient to city centre shopping. We thoroughly enjoyed our stay at Jury's. It was friendly, comfortable, clean and the buffet breakfast was excellent. We had a room overlooking the Liffey and were surprised by the lovely view and the great night sleep we had, thanks to the double windows. We'll certainly be back.
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
Orla
IE
5.0 / 5Outstanding
"All work"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Staff were all helpful and friendly
Genuine Hotels.com guest review
2 night business trip Feb 18, 2015
Bridgette
GB
5.0 / 5Outstanding
"Totally Brilliant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Yes, this is a faultless hotel . . . but the way staff prove (both times we've stayed here) that they will go that extra distance to help during a time of need - that sets it apart. Thank you.
Genuine Hotels.com guest review
1 night romance trip Feb 4, 2015
David
CA
5.0 / 5Outstanding
"Jury's Inn Custom House Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always clean, tidy, warm & good value.
Genuine Hotels.com guest review
3 night romance trip Feb 5, 2015
Simon
GB
4.0 / 5Excellent
"Pleasant"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
friendly, clean and good food in a decent location.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
Craig
GB
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent service - they went the extra mile for us!
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
Myke
GB
4.0 / 5Excellent
"nice hotel at a good location to visit Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff was very friendly and helpfull. Room was very clean.There is a luas (tram) station very close (on the back) of the hotel.
Genuine Hotels.com guest review
1 night family trip Jan 23, 2015
A Traveler
IE
5.0 / 5Outstanding
"girly weekend in Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Airport bus right outside hotel,10 mins walk to temple bar area,fab room overlooking river,would definitely recommend
Genuine Hotels.com guest review
1 night trip with friends Jan 17, 2015
A Traveler
GB
5.0 / 5Outstanding
"Top class hotel, loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a beautiful hotel with friendly staff and the food was really good. Staying again at the end of February and really looking forward to it.
Genuine Hotels.com guest review
1 night romance trip Jan 14, 2015
A Traveler
GB
5.0 / 5Outstanding
"Enjoyable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great visit
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great stay for us. location was perfect, everything close by.
Genuine Expedia guest review
Other trip Jan 8, 2015
Bob
CA
4.0 / 5Excellent
"excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Excellent staff on the reception and bar. Beds a little unconfortable. Stairs carpets starting to show age. But overall a good hotel at an excellent price.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
IE
5.0 / 5Outstanding
"Those little touches"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The place is splendid - staying there highly recommended. No fuss, quick, accurate boarding pass print-offs was lovely. Outstanding was a room being available at 7:30am and there was no problem checking in very early. After the fatigue of an overnight trans-Atlantic flight, this simply made us love the JIDCH and the fantastic staff.
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
A Traveler
CA
5.0 / 5Outstanding
"lovely hotel, staff friendly and professional."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
good location. good food at reasonable prices. Disappointed with Leap travel card as it didn't include tour buses.
Genuine Expedia guest review
Other trip Jan 3, 2015
Nixon
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fantastic hotel! Great, friendly service and good amenities. Within walking distance of most tourist sights and the added bonus of a bus stop literally right outside the hotel made for an excellent base for our weekend break!
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Matthew
GB
5.0 / 5Outstanding
"great hotel for a family break in Dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were welcoming and friendly. We were early but able to leave our luggage while we went out. The room had a view over the Liffey and the Christmas lights of Dublin. The beds we comfortable and room clean and warm. Breakfast was excellent and efficiently covered as it was very busy. The whole stay was fantastic value for money and I will definitely stay again and recommend the hotel..
Genuine Expedia guest review
Other trip Jan 2, 2015
Jacqui
IE
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very comfortable and close to where l needed to go
Genuine Hotels.com guest review
1 night business trip Dec 18, 2014
Paddy
GB
5.0 / 5Outstanding
"Excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were very helpful and friendly. Room was clean and comfortable. Good value. And a short walk from O'Connell street. Would recommend. Would go back.
Genuine Expedia guest review
Other trip Dec 23, 2014
R.Burns
IE
4.0 / 5Excellent
"2 days In dublin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely hotel. Arrived at 830am and got checked in immediately although check in started at noon. Hotel in an excellent location. Bus stop for hop on hop off tour outside the hotel door and the stop for airline for dublin airport also. Hotel is 15 minutes walk from the city and main attraction. Only downside: the bar played music until late so could hear it as out room was on the first floor.
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2014
Ashraf
GB
4.0 / 5Excellent
"family room disappointing !!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great hotel Last few times this time booked family room and was let down by the bedding we had a double bed and 2 pull out beds - these were v uncomfortable to sleep on . Previous stays in a booked double room there were 2 even 3 proper beds....
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
A Traveler
IE
5.0 / 5Outstanding
"Friendly staff and eficiently run hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Al that is expected from a top class hotel will return soon.
Genuine Expedia guest review
Other trip Dec 19, 2014
Richard
IE
5.0 / 5Outstanding
"trip to aviva stadium"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice hotel polite friendly staff clean modern rooms good location too . 10 min walk and u in Connell street , where airport coaches/buses go from although there is one that drops rite outside hotel.Connell street also street to pickup open top tour buses. Def would stay there again
Genuine Hotels.com guest review
1 night trip Dec 13, 2014
SHAUN
GB
5.0 / 5Outstanding
"the four muskeyeers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very helpful staff, nothing was too much trouble, lovely breakfast, windows that open giving freshair during the night
Genuine Hotels.com guest review
1 night trip with friends Nov 29, 2014
wendy
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews