Rydges Kensington London

The hotel looked great after its recent refurbishment but it just felt a bit uncomfortable. Our room (Executive King, basement level) had no bath and one of those showers that comes straight down from the ceiling. Not my favourite design if you don't want to wash your hair although there was also a handheld shower head. The toilet is square, not very […] comfy and there wasn't enough room for 2 people's toilet bags. The bed was lovely and comfortable but the bedside tables are difficult to reach. The air con kept returning the room to 21 degrees when 24 felt nicer. The dining room was interesting to look at but the strange jazz music was a bit of an acquired taste. The chairs were too low for the tables and the forks were impossible to use, curving round the wrong way. I would go again but it wouldn't be my first choice. The bed however was great. Not a twin zipped together but a proper comfortable mattress. The staff were very helpful and it is very convenient for Gloucester Road tube station. Read more

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Genuine Hotels.com guest review

Personnel vert kind and useful. The room was Nice but underground which meant not phone reception

Genuine Hotels.com guest review

The hotel was excellent. It was clean, the room was well appointed and quiet. Staff were helpful and friendly, and it's in a very convenient location. No complaints at all, only positive things to say

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Genuine Hotels.com guest review

I t was my first time staying at this hotel.It is a pleasant location and I couldn't fault the room. The hotel is a good base but not the sort of lace one would want to spend anytime in. The bar is small and basic as is the reception area.

Genuine Hotels.com guest review

Great hotel for visiting museums and central London

Genuine Expedia guest review

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Genuine Hotels.com guest review

Loved the room, quite modern and had a slight masculine air to it but really good size, king executive room. Coffee machine a little temperamental but was worth waiting for the coffee. Also given coffee bags as an addition to be used with kettle rather than those horrid instant coffee sachets. A pack provided dressing gown and slippers. Flat screen […] tv. Bathroom lovely with a detachable shower which was great for me as had a foot injury. Bathroom products were lovely and unusual. Towels not the greatest quality, so room for improvrment but not worth marking down and just possible was a one off. Breakfast t £15 per person seems a little steep so did not have it, so cannot judge. I booked this hotel as the Radisson which i usually stay at on the Cromwell road, was too expensive and really glad I did. Lovely hotel. Read more

Genuine Expedia guest review

Excellent location for our one night stay in London - we visited the Royal Albert Hall & Natural History museum. Hotel very clean & tidy. Check-in went smoothly. Room slightly small but still acceptable. Very comfortable bed. The only slight negative - the room was warm during the night & air conditioning switched itself on/re-set itself in the morning. […] Other than that, we enjoyed our weekend in London & our stay at Rydges Kensington Plaza. Read more

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Genuine Hotels.com guest review

King size room is just a Norma room in our experience. Food is good and service staff helpful if not effusive. Great location for tube.

Genuine Expedia guest review

the room was too small and staff very unfriendly?

Genuine Hotels.com guest review

Our stay was very enjoyable. We liked the little touches like coffee maker, free drinks, meal-deals. Great for Royal Albert Hall.

Genuine Hotels.com guest review

This hotel is in a great location and just a 10 minute walk from the Royal Albert Hall, one of the reasons we stay there. There are some great restaurants and bars close by. Launceston Place is a great find and fab restaurant which is located further up Gloucester Road. The Exec King rooms are nice but not particularly spacious but do have most facilities […] you would expect. The location is just perfect for us when we visit London. Read more

Genuine Expedia guest review

We were lucky and had a good size room although it was in the basement.Very clean and the staff were very helpful. The continental breakfast was excellent with a very good choice. The access to the tube was very close.

Genuine Hotels.com guest review

Efficient, cosy, good reception and concierge. We will return.

Genuine Hotels.com guest review

I had a very enjoyable experience. The room, while not very big (that's London for you) was clean and very modern. The bathroom was a generous size and no issues with lack of hot water or low pressure. The hotel was very well maintained and I had no issues during my stay. Very well located and would definitely stay there on my next visit.

Genuine Expedia guest review

ideal location for us reception were very helpfull. The toiletries are funky. Would definately stay again. Room was clean and comforrtable. Coffee machine as well as kettle for Tea & mugs not little cups.

Genuine Hotels.com guest review

Being on the lower ground floor (room 008), is effectively relegating me to the basement. The asthmatic air con was less than useful and as the window opened on to walls, pipes and some sort of machinery - the room was relatively dark and oppressive, despite it being kitted out well and quite modern. On the whole, the hotel was well situated and the […] rest of the facilities I had cause to use were good - but if you have the option, don't stay in the basement!! No free wifi in the rooms is not on these days either... and is just a money-grabbing action trying to force guests to pay. Read more

Genuine Expedia guest review

Good hotel , breakfast basic but OK , bathroom really really small ,this was the single worst aspect of the hotel .Plus side hotel very clean staff friendly and good location ,but those bathrooms !

Genuine Hotels.com guest review

Not the first time I stay there and it wont be the last time either! Great location..just LOVE IT!! Only thing is that there is a weird smell in the corridor (not the rooms) and that the elevator is small..but I try to take the stairs up and down. Good for the heart =) I recommend this place!!

Genuine Hotels.com guest review

Enjoyed our stay. What the hotel rooms lacked in space, they made up for in comfort. Village like feel to the area.

Genuine Hotels.com guest review

First, I probably would never book a Rydges hotel in Australia. I'm not sure why I booked one in London, but I'm glad I did. It was an extremely modern and clean hotel. The location in Kensington cannot be beaten and it's only a short underground trip to everywhere. However, the breakfast is ridiculously expensive with so many nice cafes around.

Genuine Hotels.com guest review

The hotel room was very small. The location was good for finding restaurants and was in a good neighbourhood. The transort links were the most useful features. The Underground was about 150m from the hotel door and the hop-on, hop-off bus stopped at the door.

Genuine Hotels.com guest review

room was on the lower ground floor and was a little dark, but because the weather was so hot it was really very cool down so low. The reception clerk was very friendly and so were the breakfast staff, to be honest there was no real complaints about this hotel and the location was superb for the Royal Albert Hall and all the Museums cant fault it at […] all. Would go again Read more

Genuine Expedia guest review

This is a fabulous hotel with a great location. We had a triple room (which was quiet small) I loved the decor of the entire hotel. The hotel is almost directly across the road from tube station which will have you to Piccadilly station in less than 9 minutes. Only really dealt with receptionists who were very pleasant. Love the fact that there are […] bathrobes, slippers & magazines in your room! Its a nice extra! We only stayed one night & would love to have stayed longer. The beds were the most comfortable Ive ever had in any hotel Ive stayed in! All in all fabulous hotel which i would highly recommend =) Read more

Genuine Hotels.com guest review

The hotel is of a high standard but not very friendly and also very noisy. You can hear the personal walking on the floor in the room above which is not much fun at 5 am. I requested a late check-out for 12 noon but none of the staff seemed to know and had several calls to clean the room which meant I was interrupted a lot. If the attention to detail […] and customer service was better this would be an excellent hotel. Read more

Genuine Hotels.com guest review

The hotel was very conveniently located. Room was not huge but perfectly adequate. Bed comfortable, shower was the best I've experienced in four weeks in the UK. Staff were excellent. Only drawback was that the lift broke down. Overall, very good value - I would stay again and recommend.

Genuine Hotels.com guest review

Excellent hotel, superb location. Room a little small but superbly appointed.Very useful being close to the underground.

Genuine Expedia guest review

We were going to yhe Royal Albert Hall, co the location of theRydges was perfect. Had no issues with the hotel. Lovely stay.

Genuine Hotels.com guest review

Enjoyed every minute!

Genuine Hotels.com guest review

We booked this hotel the night before checking in and were very pleased to have found such nice accomodation at short notice. It is very convenient for the tube, about 1 minute walk from Gloucester Road Station and within walking distance of the Natural History and Science museums even for a 4 year old. There was also a good selection of places to eat […] or buy food within a couple of minutes walk. The staff were very polite and when we needed extra towels late at night after our son was ill they were very helpful. Read more

Genuine Hotels.com guest review

Hotel, location, rooms, restaurant are plus!! Lack of attention from the staff in some cases doesn't match a hotel of this level. except for that, everything is great

Genuine Hotels.com guest review

The hotel was fine; a bit expensive for what it offered - everything was extra, the internet, breakfast, etc. The staff attitudes were generally poor; the waitresses in the restaurant used for breakfast were exceptionally unsmiling. The room was perfectly adequate, but too small to swing a cat without giving it a very significant headache!

Genuine Hotels.com guest review

Great hotel, Great place, great rooms. We were in a studio with lots of space. Other rooms are smaller. The only down point is that on Sunday's tere is not enough staff.

Genuine Hotels.com guest review

we had a below stairs room it was beaut once we got there - no lift for luggage steep and scary stairs v. impersonal staff. The stairs were not as steep as the Wi-Fi access which was red hot.....in the end we just dodged services from the hotel.

Genuine Expedia guest review

It was a BIG pleasure to stay at Your hotel. Honestly. Great location, the comfort (and design!)of the room- great. I hope to come again. Thank You.

Genuine Hotels.com guest review

Our stay was excellent until the moment we left. I had enquired about ordering a taxi to the station and quoted £24, despite the fact that the black cab we took from the station to the hotel only cost £16. I was told the concierge could flag down a black cab for us when we wanted one, so we duly asked him when we were ready to leave. Five minutes later […] he indicated our "car" had arrived and it was only as we got to it, when our bags were already inside that I realised it was a hire car! Instead of the £24 which the receptionist had quoted us he then charged £28 and had the cheek to say he hadn't any change! To add insult to injury he then tried to take us to Kings Cross instead of St. Pancras, insisting that trains only go to Europe from St. Pancras! In future I shall book my taxis on line beforehand! Read more

Genuine Hotels.com guest review

My third visit. Feels like home. Such a handy location. Competitive price. Was here for Royal Albert Hall concert this time. Comfortable snuggly bed and room, if the smallest yet. If they got any smaller there would be no room for the bed! - singles be warned - but hey, I like the place, you have everything you need and it's all brand new. Not sure […] I need the ironing board and rack in the wardrobe though as there is no room to hang clothes, and nowhere else to put said iron and board (handy hint: put it under the bed!) Rather struggled with that, but is a very minor gripe. I am sure I would be blissfully happy if I ever ironed anything! Read more

Genuine Hotels.com guest review

Easy to get to from Heathrow on the tube, less than a 100 meters from Gloucester Road station. Room was good, although 304 is adjacent to 2 housekeeping cupboards and a little noisy. Nice to be able to open a window. Modern and very clean bathroom, great size tv. Paying for wifi is expensive. Convenient to so many attractions and public transport to […] get around including the hop on hop off bus at the door. Read more

Genuine Hotels.com guest review

Ok. Did not like the basement location of the rooms though

Genuine Hotels.com guest review

First time I had stayed at Rydges, booking it after having read reviews on Hotels.com. As it was competitively priced and walking distance from the Royal Albert Hall where we were attending a concert, I decided to go ahead. The hotel is just off Cromwell Road at the intersection with Gloucester Road which is convenient. It has a modern contemporary […] decor which is pleasant and relaxing. I had asked for a quiet room away from the lift (which was being refurbished until mid April 2012 so had to use service lift). I got one facing an inner small courtyard and a mews behind the hotel. When I entered the room the curtains were closed and as the sun was shining presumed it was not to heat up the room. However, when I opened them, there were no net or light inner curtains. I asked at reception and she said all rooms were like that. So you had to change with the curtains closed or in the bathroom. The bathroom was modern and clean with nice fruit themed/smelling toiletries. To be honest we didn't spend much time in the hotel or eat anything there so I can only judge the room. As the hotel is not new or purpose built but a conversion of houses, there is a lot of corridor noise and our twin room was on the small side with one bed right up close to the window. The doors to the rooms clunk noisily when you close them. This proved a problem for us as there were two groups of guests staying within a couple of rooms of each other across the corridor who returned after mîdnight and were constantly in and out of each others' rooms, slamming the doors and talking loudly in the corridor. At 03.00 a.m. I had enough and called reception. Either they stopped or by then I was too tired and must have fallen asleep. So, my overall experience was not ideal. Would I recommend it to others? Would I go back? Tricky. Amenities, decor, staff etc all good but if you get some noisy guests as I did then it might just ruin your stay unless you are someone who can sleep through anything. Bit of a pot Read more

Genuine Hotels.com guest review

Although the service and staff were excellent, I was disappointed with the room, having booked a King Room all I can say is that the only thing King about it was the bed. The pictures in the website spread were all of the same room and I suspect these were from the Suite. There was no room to turn round. This fact and having to use the service lift […] all the time due to maintenance works deflected opinion from the good location, good staff Read more

Genuine Hotels.com guest review

Really impressed with the location of the hotel, room was small but to be expected in London, but it was spotless and beautifully furnished. We didn't eat in the hotel but breakfast was great in the many near eateries Lovely hotel, lovely area - well worth it and I would stay there again

Genuine Hotels.com guest review

Hotel was amazing and very clean staff were very helpful and friendly. Only dissapointment was being charged for a travel adaptor for £10 even tho there wasn't one in the room and we wouldn't have needed it either as we didn't take any electrical goods with us.

Genuine Hotels.com guest review

Ideally located close to underground and buses, many pubs, restaurants and small shops. Clean and newly renovated in an old and charming building. The only negative was answers from the reception on how to travel to certain places, they seemed to have no idea, but gave many wrong advices. But over all we recommend it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review