All hotels in Rochester, Minnesota, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here9 3rd Ave Nw, Rochester, MN, 55901, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 415 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Kindness"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel has an old fashion elegance about it. So many people who stay are going to the Mayo Clinic for medical reasons. The personal touch and kindness is greatly appreciated. Especially the real person who does wake up call and wishes you a good day! You do not feel so alone.
Genuine Hotels.com guest review
2 night business trip May 13, 2015
Linda
US
4.0 / 5Excellent
"hidden parking fees"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Directly across the street from Mayo Clinic. Clean, comfortable, helpful staff and good food at the onsite restaurant. BUT, they have a new policy that charges people who book though on-line services like hotels.com for parking. Was told if I would have booked through the hotel directly I would not have to pay for parking.
Genuine Hotels.com guest review
2 night family trip Apr 8, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel to stay at would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very clean room and polite staff, nice rooms good pool, small hot tub would stay there again. Bartender was a little slow, great pizza.
Genuine Hotels.com guest review
1 night trip with friends Mar 28, 2015
danny
US
4.0 / 5Excellent
"Great!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Alex( I think that was his name) at the front desk did a great job! It was very busy when we checked in however he made us feel like we were the only ones there. The breakfast was great too.
Genuine Hotels.com guest review
2 night family trip Mar 26, 2015
Michele
US
4.0 / 5Excellent
"Great Hotel, but BAD Parking!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was very nice. The front desk staff was nice to us and our son. However the parking situation is not what they claim. There are maybe 50 spaces for a hotel with 200+ rooms. You will have to park across the street at the Mayo Clinic ramp which they do validate for. Also we were informed that when checking out that we were going to be charged $12 plus tax for parking since we did not book through their corporate site. Was able to get them to waive the fee but had to go a few rounds with the desk clerk before she would waive it. Also the parking spots, if you can find one, are not sized for big family vehicle, such as our Kia Sportage.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Jamie
US
4.0 / 5Excellent
"Pay in cash!"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Liked the hotel but I was billed for 4 extra rooms and I can't get anyone to call me back to fix the charges. Going up to cooperate office after 6 unanswered phone calls. Hard to tell they are over booking you when you check out, MAJOR PAIN, use Caution!
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Cheri
US
5.0 / 5Outstanding
"Pay Cash, to avoid the headaches later."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stay was great, would have recommended it until I got my bill and was billed for 4 extra rooms. When I called they have a totally different bill than what my credit card states and now I can't get a manager to call me back. Not happy with the front desk staff or management right now!
Genuine Hotels.com guest review
2 night trip with friends Feb 27, 2015
Cheri
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
worked out great for what we needed. Minus the fact that there was a very rowdy jr high boys basketball team there.. The pool was a mad house. But no fault of tr hotel. Service was pleasant and check in was easy. Would stay again.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Bambi
US
5.0 / 5Outstanding
"Basketball Tourny"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, great beds. Truly enjoyed my stay.
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Cheri
US
5.0 / 5Outstanding
"Very satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very satisfied - cean, quiet, comfortable, and close to the Rochester Civic Center.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Ron
US
5.0 / 5Outstanding
"Quiet, roomy, comfortable. Very convenient to Mayo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleased with this hotel. First time to Mayo. Subway tunnels extremely convenient. Excellent restaurant (Crossings) in hotel, along with Caribou Coffee and Freshens. Stealth elevators made no noise. Rooms spacious and comfortable. Very clean and efficient.
Genuine Expedia guest review
Other trip Feb 21, 2015
Jill
US
5.0 / 5Outstanding
"Nice Hotel very close to Mayo Clinic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff went out of their way to accommodate any need I had. I travelled to Mayo alone. I had some tests which required "an adult to accompany me home" and the Front Desk staff came to Mayo and made sure I got to my room OK. They later called to see if was doing well. I recommend this hotel to anyone who has to stay near Mayo or is visiting Mayo Clinic.
Genuine Expedia guest review
Other trip Feb 17, 2015
Richard
US
3.0 / 5Good
"Desk help needs help"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was very nice and clean. When we checked in the desk clerk was busy talking to another coworker and did not acknowledge us, then another guest walked up and were helped before us. Clerk should have let other party know we were waiting first. At checkout the clerk seemed confused how to helper guest on getting a shuttle to the airport, finally just handed the phone to them without explaining what he was doing
Genuine Expedia guest review
Other trip Feb 16, 2015
keith
US
3.0 / 5Good
"Convenient for mayo clinic appointments"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Parking was ridiculous. Wouldn't stay here again, unless it was for a mayo clinic appt. Rooms are decent, staff was not the most friendly. Stayed on the 2nd floor, and it was very noisy.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Best location for Mayo Clinic visits ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place, great location. Perfect for making multiple trips to Mayo for appointments.
Genuine Expedia guest review
Other trip Feb 11, 2015
John
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We very much enjoyed our stay at this hotel. We were there for our daughter to see a doctor at Mayos. It is the perfect hotel for the location to the clinic and hospital. I enjoyed the nice work out area. Plenty of machines and very up to date.
Genuine Expedia guest review
Other trip Feb 11, 2015
Sherri
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a great, problem free stay. The staff was very accommodating and friendly and the room was just what we needed. I love the Caribou in the lobby as well as the ease of connecting with other buildings in the Mayo complex.
Genuine Hotels.com guest review
1 night family trip Feb 2, 2015
A Traveler
US
3.0 / 5Good
"Mayo perfect"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Perfect place for a mayo patient!
Genuine Hotels.com guest review
1 night family trip Feb 3, 2015
SHari
US
5.0 / 5Outstanding
"Visit to Mayo Clinic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Overall, a very good experience. For more feedback see our comments below.
Genuine Expedia guest review
Other trip Feb 6, 2015
Rick
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was friendly and helpful. The room was just what we needed. We enjoyed staying there.
Genuine Expedia guest review
Other trip Jan 29, 2015
Mike
US
4.0 / 5Excellent
"Close to everything Mayo"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very accomadating and close to everything! Room was clean and comfortable.
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
3.0 / 5Good
"Hotel very close to Mayo Clinic with subway access"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Check in not so good. Had requested soft pillows. They never materialized. Restaurant good.
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
3.0 / 5Good
"Past residents old food left in our refrigerator i"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Past residents old food left in our refrigerator.
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
2.0 / 5Fair
"Needs cleaning."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was not clean. Bathroom floor clearly had not been cleaned and the blanket (between the sheets) was filthy. Have had good experiences here prior but this was poor.
Genuine Hotels.com guest review
Response by Kahler Inn and Suites - Mayo Clinic Area
Dear Shawn, Thank you for taking the time out of your busy schedule to write a review of your most recent stay at the Kahler Inn and Suites. I'm sorry to here that you encountered some problems with your room not being cleaned. That is not the standard we strive for at the hotel, and has been addressed to improve in the future. We do hope to see us again in the near future.
2 night family trip Jan 12, 2015
Shawn
US
3.0 / 5Good
"Good, could be better."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
We booked our Kahler room for twelve days in conjunction with a visit to the Mayo Clinic. The primary advantage of this and several other hotels in the area is the connection via a tunnel/bridge system to the clinic facility. This meant not having to go outside in the Minnesota winter unless we wanted to, a big plus. You can actually cover quite a bit of ground at the subway level and visit other hotels and shops if you're up for the hike. This hotel has been refurbished fairly recently and is still in pretty good shape from a wear and tear standpoint. A free breakfast is offered, but the selection is limited and it tended to be hit and miss. Twice we went down to eat and found no eggs, no biscuits and no gravy; they were not exactly prompt about refilling the depleted items. Other times we ate elsewhere for breakfast because of the menu monotony. We ate at Crossings, Kahler's restaurant, and found it to be good. The prime rib was tasty, but my baked potato was only warm, not hot. I did not complain but I should have. At the time of our visit, a Caribou Coffee was located in the lobby of the hotel and I can't tell you what an asset that was for us. Having good, reasonably priced coffee (free refills!) so near and so available got each day off to a good start. Overall, we were happy with our stay. The only real demerit we give the Kahler (and it's a big one) is the comfort of the mattresses. The beds just did not suit us, but being locked in to an Expedia deal, we made do.
Genuine Expedia guest review
Other trip Jan 18, 2015
Howeird
US
3.0 / 5Good
"not great, not bad."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Clean but dated room. Check in was slow but workers were polite.
Genuine Hotels.com guest review
1 night family trip Jan 13, 2015
A Traveler
US
4.0 / 5Excellent
"Kahler Suites Experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location excellent for Clinic patients and free parking. 2 small concerns....room temperature was difficult to regulate and food in the 1st floor restaurant left alot to be desired..
Genuine Hotels.com guest review
1 night business trip Dec 14, 2014
Anver
US
4.0 / 5Excellent
"Nice place next to Mayo Clinic"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The experience was good. Everything was fine. What can you say. The check-in & check-out went very well. The room was nicely decorated and clean.
Genuine Expedia guest review
Other trip Dec 20, 2014
Gary
US
5.0 / 5Outstanding
"EXCELLENT LOCATION for Gonda, Mayo, Hilton and"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My parents and I have stayed at multiple hotel locations in Rochester for their medical appointments and procedures. This hotel has by far provided the best location, amenities and service. The rooms are large and clean, with small refrigerator and coffee machine. The hallways are wide and bright. caribou coffee shop and a great restaurant inside that serves breakfast lunch and dinner with a really diverse menu selection. Friendly staff. Directly across from the Charlton building and caddy corner to Gonda mayo and hilton buildings. If a wheelchair is needed, you can take one from Mayo and keep it next to your room to use the next day.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
cheryl
US
4.0 / 5Excellent
"Quick Visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Have stayed before (pre Marriot). Seems to have improved in many ways.
Genuine Expedia guest review
Other trip Dec 5, 2014
Don
US
4.0 / 5Excellent
"Perfect location for Mayo visit"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My adult son and I were in Rochester for a medical visit to Mayo Clinic. The location of the hotel was perfect, connecting us underground so we didn't have to go outside at all. The temperature was 10 degrees the week we were there. We especially enjoyed Crossings restaurant in the hotel. The food was wonderful and the staff made us feel like we were home. Carribou Coffee and Jimmy John's were just off the lobby. We would definitely stay there again if we ever need to visit Mayo.
Genuine Hotels.com guest review
9 night family trip Nov 18, 2014
eric
US
4.0 / 5Excellent
"I Will Stay Again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel has subway access to Mayo which made it convenient for me to get to my appointments. My room was very clean and the bes was comfortable. The only thing 8 wish was different was the scratchy, dated blanket on the bed. They just need to invest in newer, nicer blankets. Otherwise, my stay was great. I will be staying here again when I return.
Genuine Expedia guest review
Other trip Nov 26, 2014
Kristina
US
5.0 / 5Outstanding
"So convenient!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just a few minutes indoor walk from the Mayo. Clean, convenient. ..and the breakfast was above average. Will definitely book again when we are in town.
Genuine Hotels.com guest review
1 night romance trip Nov 19, 2014
jill
US
5.0 / 5Outstanding
"Convenient place to stay for a Mayo Clinic visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Anyone coming to the Mayo Clinic for appointments or treatment should consider the Kahler Inn and Suites. It is ideally located via the Subway system to the Mayo campus. The staff is overwhelmingly positive and upbeat which is very, very helpful when facing what could be life threatening news.The Crossings restaurant is good, the complimentary breakfast more than adequate. Parking is on site.
Genuine Hotels.com guest review
7 night business trip Nov 11, 2014
Robert
US
2.0 / 5Fair
"The Rossen Reports & how he should visit Kahler"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The Today Show has an undercover reporter who reviewed several chains of hotels,small& large. After watching his sickening hotel cleanliness report,I'm buying a Black Light! Let me begin by saying I am Disabled and was accompanied by my son. At first, the room appeared clean.then the toilet over flowed. Housekeeping NEVER re-sanitized AFTER TOILET WAS FIXED. Couldn't get a LIVE PERSON from housekeeping the entire stay. Front desk phone rang no less than 10 times before answered. Front desk personnel gave incorrect city directions, provided no info on city attractions,food discounts, or free transportation. NO COMPUTER,NO STATIONERY,NO PENS, Room into bathroom is open so you can't get up in the middle of the night without putting the light on & walking up the other guest. No microwave. After tipping the housekeeper,she slacked off. The sink area never cleaned, all linens and bed covers not new and fresh.Same boring breakfast everyday.
Genuine Expedia guest review
Other trip Nov 20, 2014
NOREEN
US
4.0 / 5Excellent
"Very convenient for Mayo."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Were there for one night for Mayo visit. The hotel floor layout is a little confusing but lots of elevators. Breakfast was more than we expected. Unexpected snow so the subway connection was really great.
Genuine Expedia guest review
Other trip Nov 20, 2014
Senior Visitor
US
4.0 / 5Excellent
"nice room-need more disabled rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
better wheel chair access in and out of std. rooms
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. Extremely clean and comfortable. Very convenient to Mayo. I highly recommend it.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel that's close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I was visiting the Mayo clinic and stayed at this hotel. I really enjoyed the staff and how the hotel was conveniently located to the subway, dining, shopping and the Mayo clinic. Would definitely recommend it!!!
Genuine Expedia guest review
Other trip Nov 20, 2014
mwindy
US
2.0 / 5Fair
"Dispointing and dirty. Not worth the price."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Unfortunately the hotel said their confirmation was for a standard double, I paid for a suite. They did not have any suites available and they refused to refund me the difference. I probably would have written it off as it was a close drive to Mayo Clinic, my purpose of being there. However-the shower had a large crack in the ceiling, rust in bathroom, mold behind toilet and there were stains on the comforter and curtains. Breakfast was mediocre, the hot items were gone and not replenished in the 30 mins I was there. I had expected a get away for the price but I received a less than par room, very disappointing.
Genuine Hotels.com guest review
1 night family trip Nov 3, 2014
Ashley
US
3.0 / 5Good
"Clean hotel, but not very good service"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The room was clean and I loved having the Caribou Coffee shop connected to the lobby, but we asked for extra towels and an extra blanket and didn't get either. When we asked for the blanket they said we would have to come and get it or wait about 30 min. I said I would come and get it with no problem, but then they called back and said they could actually bring it up. Great! But, then no blanket. Also, the hotel did not have enough parking in their attached garage to accommodate us since we checked in a little later.
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2014
Emily
US
3.0 / 5Good
"Easy access to Mayo"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was really nice to be located right across from Mayo and attached to the underground walkways. I was a little disappointed with the cleanliness. It was nice and quiet.
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
4.0 / 5Excellent
"Enjoyable Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Our stay was quite enjoyable. We had super easy access to the facilities we needed to go to. The hotel was clean, our rooms were quite comfortable, and the staff was more than accommodating. We needed handicap equipment for our room and there was no problem at all getting it in a very timely manner. The recent renovation gave the hotel a much needed facelift...we thought it was beautiful!
Genuine Hotels.com guest review
2 night business trip Oct 7, 2014
MaryAnn
US
2.0 / 5Fair
"Worst Hotel Experience in this Century."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room had a Queen size bed which left nearly no other space available. In other words, tiny room. The water temperature was tepid, towels minimal, no shampoo...even after asking the hotel staff for more towels...NADA. The only good thing to say is that it's located across the street from Mayo's Clinic. We stayed previously at the Kahler Grand Hotel which was very good, but this place is the pits.
Genuine Hotels.com guest review
1 night trip Oct 20, 2014
Bill Edley
US
2.0 / 5Fair
"Old furniture, not clean"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The only good thing is the location, the price little bed high, room wasn't clean
Genuine Expedia guest review
Other trip Oct 19, 2014
abdulrahman
US
4.0 / 5Excellent
"Nice to stay here if going to the Clinic"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice place to stay. Comfortable bed. Close to restaurants, coffee shop, right across the street from Methodist Hospital and the large Mayo buildings. Parking a a little problem, but we just had to park in a lot/garage a block away. We have stayed here before, and I am sure we will again.
Genuine Hotels.com guest review
1 night trip Oct 14, 2014
Mark
US
2.0 / 5Fair
"Convenient location"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is conveniently located for easy access downtown area Decor is modern However the service lacks in quality, it is not properly kept up, both cleaning the room, and the facility. There is a lack of toiletries (it is only provided one sample of shampoo and 2 bars of soap) The offerings for the morning breakfast are partially healthy, the quality of food is low. The beds are uncomfortable and the pillows impossible to sleep on. Very dissapointing.
Genuine Expedia guest review
Other trip Oct 16, 2014
Monica
US
5.0 / 5Outstanding
"Nice place close to the Mayo Clinic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were at your Kahler Inn and Suites for two nights, as we had appointments at the Mayo Clinic .
Genuine Expedia guest review
Other trip Oct 13, 2014
Jack
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
You got what you paid. Room is just ok. Place; good enough. Breakfast: ok
Genuine Expedia guest review
Other trip Oct 10, 2014
Kim
US
5.0 / 5Outstanding
"Latest visit to Rochester"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was very clean. Had been updated and comfortable. Great location.
Genuine Hotels.com guest review
1 night romance trip Sep 25, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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