OKGenuine Hotels.com guest review
"Good location close to downtown"
The hotel was great, clean, friendly and close to downtown.Genuine Hotels.com guest review
"Wonderful stay, great hotel"
Out family had a wonderful time at this hotel. We thoroughly enjoyed our stay, and were very pleased with the amenities, location and service. We'd happily stay again and recommend it to others.Genuine Hotels.com guest review
THE HOTEL WAS VERY CLEAN AND SPACIOUS. I TOOK MY FAMILY THERE FOR THE ZOO AND DALLAS WORLD AQUARIUM WHICH WERE ALL LESS THEN 5 MINS AWAY FROM THE HOTEL. I WILL DEFINITELY WILL BE STAYING THERE AGAIN IN THE FUTURE.Genuine Hotels.com guest review
"Okay for one night"
The hotel looked nice and clean. The hotel clerk was nice as well. We had a room on the first floor and was a little uncomfortable because there was a huge window with a see through curtain. Luckily, there was a large bush in front of the window. The bed was firm and the pillows had no support. My husband woke up with a bad neck cramp that lasted the […] entire day. It was noisy and the a/c did not get cold. Another down side is that the hotel does not offer complimentary breakfast. Read moreGenuine Hotels.com guest review
"Needs updating, but clean hotel"
We stayed here once 2 years ago & loved it, but it seems to have worn down quickly since then. The elevators were shaky and sounded like they might break. The AC unit had a hard time cooling our room throughout the night and was VERY loud and difficult to sleep through. The bed was comfortable, the room was clean, and the restaurant downstairs was nice. […] We did enjoy the outdoor pool. However, we will likely stay in the adjoining Fairfield Inn next time (we enjoyed a stay there in the same week as this trip). Read moreGenuine Hotels.com guest review
"Great location for downtown"
Went with buddies to hit all the gay clubs downtown. Just a short taxi ride. Service was great. Good locationGenuine Hotels.com guest review
"Great Location for Price"
comfortable, SafeGenuine Hotels.com guest review
"Perfect for our needs."
Location was perfect. The accommodations were perfect. Transportation/shuttle to Market was exactly what was needed. Even the little cafe was just right. We will definitely stay there again.Genuine Hotels.com guest review
"VALUE FOR MONEY"
This is a great place to stay.Although serving the dallas WTC and market center the hotel has helpful staff,acceptable room and mini restaurant serving hot food and drinks.Close to downtown dallas,but excellent value for money.Recomended.AGenuine Hotels.com guest review
"Across Street from Anatole for A-Kon"
The overall stay was pretty good. However, the only close restaurant is the Denny's next door that quickly gets crowded if there is a big event at the Anatole.Genuine Hotels.com guest review
"Close to where we needed to be."
Comfortable stay, room was a bit muggy, but other than that it was good.Genuine Expedia guest review
"Close to family"
Bistro area for dining was great, but the "free breakfast" choices were very confusing to some patrons and caused a long wait in line. Food and food choices were great.Genuine Hotels.com guest review
"Excellent Hotel near Convention Center."
Outstanding choice of Hotels. Everything was clean. Hotel personnel very friendly and helpful. Great Breakfast.Genuine Expedia guest review
poorGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Thank you for your recent Hotels.com review. We apologize for any inconveniences you experienced and hope you give us another opportunity
"Very nice room and hotel location."
The hotel was very clean. It is in a great location near downtown. Housekeeping cleaned the room in the morning. The only negative was that breakfast was extra.Genuine Hotels.com guest review
Nice and clean, I'll definitively stay there againGenuine Hotels.com guest review
It's was all very average, I gave the room a 2 because of a lack of mini fridge in it. The location seems pretty nice though.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Thank you for your most recent Expedia review. We appreciate the time you spent to leave us some feedback and hope we have the opportunity to host you the next time you are in the area.
"Dallas Comic Con"
excellent , bed so comfortableGenuine Hotels.com guest review
Good place to stay, good location, room is clean, only thing is room little smaller than I thought.Genuine Hotels.com guest review
"ONE NIGHT STAY"
WE WERE IN TOWN FOR 1 NIGHT, THE ROOM WAS CLEAN BUT WE COULD NEVER GET THE ROOM QUITE COOL ENOUGH..IT WAS COMFORTABLE ENOUGH BUT WE LIKE IT COOLGenuine Expedia guest review
"My new favorite hotel in Dallas."
Convenient to downtown (less than 10 minutes by taxi with no traffic) , the staff is great and the hotel is very cozy. I booked it for myself and my mother on Mother's Day weekend. The rooms feel more like an apartment. There was absolutely no corporate feel to this hotel. Some single rooms have a sofa and balcony with a view of the city. There is a […] great pool with a fitness center that I didn't even get to use. I really look forward to going back and it will be my hotel of choice now and in the future. Read moreGenuine Hotels.com guest review
"Quick stay, nice stay"
Convieniently located in downtown Dallas, close to various restaurants. Room was clean and well maintained. Bed was very comfortable, although the layout of the room was a bit odd, with the televison to the side of the bed. The pool was large, and the area surrounding the pool was perfect for lounging. The one downside was that there was no longer a […] whirlpool/jacuzzi although it was advertised as having one. The staff was pleasant and helpful. Overall a very good stay for the money. Read moreGenuine Hotels.com guest review
The room was shabby and the hotel did not smell good. In fact it stunk in the hallways and the elevator. I had planed on staying two days but left after one.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Thank you for your recent Expedia review with specific examples of where we failed to meet your expectations on your recent visit. I apologize for the lack of appearance you encountered. As you noted, there should not have been a smell in the hallways or the elevator and this falls outside of our own internal standards. I will be sure to address this concern with our Assistant General Manager as well as our Executive Housekeeper. Thank you again for completing a review and we hope to see you in the future
"i was in area i wanted to visit"
i enjoyed my stay and would book other courtyard hotelsGenuine Hotels.com guest review
"Great business hotel"
Relative close to Downtown. Parking can be a problem at times.Genuine Hotels.com guest review
"Staff were not helpful"
Wallet was stolen on trip while out on town. Wife called to pay for room because I needed to cancel my cards, staff refused to accept her card over phone and told her she would have to fly to Dallas to present card in person. Staff refused to let her talk to a manager. I had to step in to insist and demand. Will not return to this location. Love Dallas. […] Unfortunate customer service. Read moreGenuine Expedia guest review
"Big Game night!"
We came to Dallas to watch Phoniex Suns play the Mavericks. We were pleasantly surprised by how nice the hotel was and all the amenities plus the great breadfast in the morining. Enjoyed the fire ring and the nice chairs to sit. Plus during breakfast, I was able to catch the weather forcast! Will be back! Thank you for the wonderful experience!Genuine Expedia guest review
The hotel is exactly what we expected for the price we pay. Very satisfied!!Genuine Hotels.com guest review
"Walking distance from Anatole"
Hotel was nice enough. Looked more like an airport lodging than hotel. Very clean and staff was very attentive. Food was extremely expensive for quality with the exemption of the oatmeal breakfast that was exceptionally good and could feed two people. Walked to Anatole for conference and Dennys restaurant. Would stay again but would not eat there or […] have a drink either. Only other choice was Dennys ...... No other place to go....No courtesy transportation to West End. . Read moreGenuine Hotels.com guest review
"close to hospitals"
The room was very nice & clean. Hotels location made everything easily accessible.Genuine Hotels.com guest review
Check in on time, very good service, staff very friendly and nice..hotel was very clean and the price was excellent can wait to go back to Dallas, Tx and I will be staying there again....Genuine Expedia guest review
Our stay was nice, nothing outstanding. Good location, clean. I would stay again.Genuine Hotels.com guest review
I appreciated all the staff there. I had to stop due to a migraine headache and stay the night in Dallas. Each staff member welcomed me, wished me well, helped me, and even bought me Tylenol. They were each super sweet and made my time there, though I was in severe pain, as comfortable and pleasant as it could be. Thank you Courtyard staff! You were […] very kind! Read moreGenuine Hotels.com guest review
Good quality hotel at competitive price (compared to others in Dallas). Staff were extremely friendly, helpful and proficient. My only slight issue was its location, which was not downtown near the conference location, so couldn't walk in and out, but taxis were easy to get and cheaper than renting a car and parking downtown.Genuine Expedia guest review
I stayed the weekend in Dallas for UFC 171. Nice hotel that was very clean and very good location. Will stay again when I return to Dallas.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Hello Guy! We're glad you were able to have an enjoyable stay while visiting us for the UFC 171 fight. UFC 171 had some great fights! Thank you for taking the time to leave us some feedback and we hope to see you again in the future
"Overall our stay was OK"
There was nothing spectacular about our stay, but nothing horrible except parking. It was a convenient location and the lobby wsa updated with a nice eating / bar area. Food was okay. Our room was standard, but the bed was not very comfortable. They only had 1 luggage cart to speak of for the whole hotel so it made loading luggage a little difficult […] having an 18 month old to carry as well. Parking was a nightmare! Spaces are small and cars were parked over the lines every 3rd car or so, so we had to circle around for 20 minutes and then finally park in a neighboring hotel's parking lot. Without having a luggage cart, we had to walk a long distance with a baby, carring 6 bags of luggage. Their security guard did not help with the parking situation and they didn't enforce rules about parking either. When we left a noticed that a few of the cars that parked over the lines had been keyed. Glad we parked away from the hotel. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Thank you for taking the time to leave some feedback about your most receent stay and sharing examples of where we failed to meet your expectations. I apologize for the lapses you encountered with our parking as well as the availability of our luggage carts. I assure you this is not typical of a stay at Courtyard by Marriott Dallas Medical & Market Center. As you noted, parking is a challenege especially when we have special events going on like we did that weekend. This is no way is an excuse as we should have better parking polices in place. I understand the need for luggage carts. I am a father of a young child as well and it is a difficult task packing for and carrying around additional luggage, you never know what you'll need. Please accept my apology. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
"Awesome hotel and service"
This was a great hotel and customer service was great. Hotel was in great tact, the only thing that I didn't like was someone was smoking on my floor so it made it smell. Other than that my weekend stay was great.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Hello Destiny! Thank you for taking the time to leave some feedback about your most recent stay with us. We're glad you enjoyed your stay and we look forward to hosting you again on your next trip into the area
Great hotel at a reasonable price. Really enjoyed our stay there.Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Hello Glen! Thank you for the great recommendation. We appreciate the time you spent leaving feedback about your stay and we look forward to hosting you again in the future.
I stayed in Courtyard hotel in San Diego and I thought give it a shot at Dallas as well, well, this hotel never disappointed me. The customer service is nice, the room is clean and comfortable. The wifi is fast as well, and it is free!!! I will centainly recommended this hotel for your Dallas trip!Genuine Expedia guest review
I stayed here for a business trip. The cafe in lobby was minimal, but good. Very convenient.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Thank you for taking the time to leave some feedback about your most recent business trip into the area. We're glad you were able to enjoy your stay and we look forward to your return visit
"Great market trip!"
The hotel was great! Very clean, organized, and efficient! The room was comfortable and all the staff were great!..except the loud lady in the Dining area...I am hoping she was not staff! Oh well...there is always one person to make life interesting!Genuine Expedia guest review
I booked this hotel because it is in the backyard of Medieval Times which made it nice to not have to worry about parking as we could walk to the location. I have to say that I'm so glad we stayed here! The staff were attentive to our needs and morning breakfast was surprisingly tasty! We paid the extra money for breakfast to be included and it was […] an awesome deal! Read moreGenuine Expedia guest review
This was a nice hotel and a nice experience. We had a few issues with the key card not wanting to work with out room but other than that we had a nice stay! The hotel it nice, does need a few tweets here and there but overall a great experience. We would stay here again and would recommend it.Genuine Hotels.com guest review
"Perfect for us!"
Fantastic breakfast, easy to find and plenty of free parking. Perfect hotel for our spontaneous overnight stay in Dallas.Genuine Expedia guest review
"Convenient Location and Great Rates"
Spent one night to attend The Eagles concert at American Airlines Center. The cost of a taxi from the hotel beat the inconvenience of driving to the center and paying high parking fees. The hotel was well maintained, had nice room furnishings and comfortable bed. We did not eat at the small café, but had happy hour drinks before the concert. The staff […] was friendly and helpful. We would stay there again! Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Hello Debra! Thank you for choosing to stay with us while you visited the American Airlines Center to attend The Eagles concert. We appreciate the time you spent leaving some feedback about your recent visit with us and we hope to see you again in the future.
"Everywhere we went was close by"
I have never really been to Dallas. My husband took me for my birthday/Valentines. I loved it. The sights and things to do are fun and nice. The restaurants we found were delicious, especially Kosta's Greek Restaurant.Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Hello Jennifer! Thank you for taking the time to leave some feedback about your most recent experience. We're glad you were able to enjoy your Valentine's Day get away and we look forward to seeing you again next year!
The room was beautiful and had an amazing view. Staff was very polite and helpful. I had planned on staying at that "name" across the street, but chose the Courtyards because it was much more affordable, and didn't have hidden costs like the other. I WILL definitely be staying here again! We couldn't have asked for a better experience!Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Hello Billy! Thank you for taking the time to leave some feedback about your most recent stay with us. We're glad you were able to enjoy your stay and we look forward to hosting you the next time you're in the area.
My family of 4 was pleasantly surprised. Super fast check in and our beds were so comfortable! We will def be back!!Genuine Hotels.com guest review
Response by Courtyard by Marriott Dallas Medical/Market Center Hello Tisha! Thank you for choosing to stay with us while you visited the Dallas Medical/Market Center area. We appreciate your feedback about your recent stay with us and we look forward to your return visit!
The staff were ALL extremely courteous and competent.Genuine Hotels.com guest review
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