"My Stay at the Hampton"
The room was clean. However, the TV remote was difficult to use.Genuine Hotels.com guest review
"so accommodating and great location!"
check in was very accommodating and professional. staff was nice and helpful with information. hotel was clean and parking was great.Genuine Expedia guest review
"Midway Airport overnite spot"
The room was clean and beds comfortable. The hair dryer didnt work. Breakfast buffet was adequate but very disorganized. The worst part was the horribly loud cleaning crewwe awoke to before 8am outside our "Still Sleeping" sign door. They were having a grand time laughing and talking loudly. Excessive. We were glad we were not staying another night […] . Read moreGenuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Without quality feedback from valued guests like you, we would be unable to grow and improve our overall service in the future. Here at the Hampton Inn Chicago Midway, we pride ourselves on perfection, as well as 100% guest satisfaction, and I was seriously concerned to learn how you rated your past stay. As we constantly striving to improve ourselves as a hotel, we consider any rating below the level of a nine as unacceptable on our behalf, and I would to take the time sincerely apologies for this lapse in service. Again, I apologies for the issue and I hope to see you in the near future.
Very impressed with how we were treated. Everyone went out of there way to make sure our stay was great. I would not hesitate to stay at a Hampton Inn again.Genuine Hotels.com guest review
The staff and the hotel were fine. The commute into Chicago was further than I expected. That would be my misjudgment.Genuine Hotels.com guest review
"Good value hotel"
This hotel is not luxurious but is in a super convenient area close to Midway airport. It is easy to get to and is clean. Staff is generally friendly and the feel of the place is comfortable in general. Good place to stay and an excellent value for the price.Genuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Hello Brad, Thanks for staying with us. I'm glad to see you enjoyed it. Our staff is focused with maintaining a clean and friendly environment for every guest. I'm pleased to see that was successful during your visit. I hope your travel plans bring you back to Hampton Inn Chicago Midway and I look forward to seeing you in the near future.
Extremely confortable bed, helpful ethusiastic front desk help, make sure you order a Giordonno's Pizza. I recommend thin crust sausage and onion, but suit yourself. It was a nice quiet room. If you are flying out of Midway on a Monday morning get there EARLY. security took a while to get throughGenuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Hello J, Thank you for taking the time to write a review about your stay. I'm pleased to see that you enjoyed it. Can't get any better than Giordonno's for Chicago style deep dish pizza. Next time you're in town try Portillo's they have great italian beef sandwiches.
"Clean, quiet and convenient to Midway"
The hotel staff were all friendly and helpful. The room was large, very clean and quiet even though it was only a couple blocks from Midway Airport. There were restaurants within walking distance and the hotel breakfast was much better than I expected with eggs, potatoes and bacon plus the usual rolls, waffles and yogurt. This was an excellent expe […] rience. Read moreGenuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport Hello and thank you for taking the time to share your experience at our Hampton Inn. I'm pleased to see that we've meet all your expectations and that staff was able to help you with your requests. I hope your travel plans bring you back to Midway, as I would love to have the opportunity to serve you again.
extra for parking was unreal considering other hotels in the same complex have free parkingGenuine Expedia guest review
"Convenient to the airport"
The Hampton Inn pleasantly met my traveling needs. I would stay there again.Genuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport Hello and thank you for taking the time to share your experience at our Hampton Inn! We are so happy to know that you enjoyed your stay and. We sure hope you come back to see us again soon.
"Weekend in Chicago"
Excellent and friendly service. Was able to take shuttle to airport and catch the train to downtown for the Spring Awakening Music Festival on Saturday and Sunday. Left the car in the parking lot of the hotel and that made everything super easy! Will definately consider staying there again.Genuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Hello and thank you for taking the time to share your experience at our Hampton Inn! We're very pleased to see that your enjoyed your stay for with us and I hope you had fun at the Spring Awakening Music Festival. Thank you for consider us for your next travel plans to Chicago. Hope to see you for next years festival.
The only thing i didnt like was the breakfast powdered eggs i do not like etcGenuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Thank you so much for taking the time to share your experience at the Hampton Inn. I apologize for the quality of the eggs and have addressed the issue with our Breakfast Team. We appreciate the comments as it helps us develop in area's that need improvement or training.
"Great Airport Hotel"
The hotel was very clean and recently renovated. The continental breakfast was quite expansive and lasted until 10 am. The hotel shuttle to the airport is very timely and quite convenient. No complaints at all!Genuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Thank you so much for taking the time to write this review, and share your experience about our Hampton Inn Chicago Midway! We truly appreciate the compliments you shared about our facility. We look forward to serving you again in the future!!
"It's nearby. That's all."
Friendly, helpful staff. Otherwise unremarkable. The room was clean and comfortable, but I was placed near the rear exit on the ground floor, which seemed to be the chosen location for more than one loud and dramatic scene during the course of the night. Parking is extra, and somehwat expensive. I would probably stay again if I *had* to be in that area, […] but there are probably better hotels elsewhere in Chicago. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Thank you so much for taking the time to write this review, and share your experience about our Hampton Inn Chicago Midway! We apologize any inconvenience or concern this may have caused you. There is nothing more important to us than the safety and satisfaction of our guests.We were aware of the situation and worked with our security team to address the situation as quickly and safely as possible. Thanks again for your business
Front desk "Mary" did an awesome job of doing her job during my check in. There were several of us in line and only one of her with nobody to help her. She was very friendly and patient.Genuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Thank You so much for taking the time to write this review, and share your experience about our Hampton Inn Chicago Midway. Mary is a huge asset to the team and goes above and beyond for every guest. I will make sure that she get's the recognition she deserves. We look forwarded to serving you again in the future and appreciate your business!
Very nice hotel, friendly staff, great continental breakfast every morning. Very close to Airport.Genuine Hotels.com guest review
the room was a little small for a family of five. my teen son had to sleep on the floor. i am surprised that hotels.com would put me in this room knowing that there were five of us. no pull out bed for him, he had to sleep on floor. the staff was very friendly and helpful, especially the lady taking care of the morning breakfast. we will stay here again […] if we are only 4 traveling. thank you again for the stay. Read moreGenuine Hotels.com guest review
"Better than your average Hampton Inn"
Our room was very spacious and comfortable. The hotel is in a complex with about 3 others so a shuttle picks you up from the airport and drops you off at one of the 3-4 in the same location. Check in was great and the breakfast was quite extensive. The hotel is very close to Midway but you will need the shuttle. Front desk staff was very prompt and […] helpful and I would stay there again when flying into or out of Midway. You can catch the Orange line from the airport into Chicago, its about a 20-30 minute ride to downtown. I did not see any restaurants in the immediate walking distance of the hotel, but there may have been places to eat at the other hotels. Read moreGenuine Hotels.com guest review
"Choose another hotel"
The service was fine - excellent shuttle service to and from airport, but the hotel's "new look" doesn't fix its age and style. Very convenient to airport, but there are 3 other hotels within a block to choose from that are newer and nicer. The breakfast buffet was that rubbery frozen omelette and canned gravy sauce over biscuits - not worth it.Genuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Dear guest, Thank you for taking the time to write a review on our hotel. We are glad you were able to utilize the complimentary 24 hour airport shuttle and enjoyed the service provided. Our room renovation is due to be completed by the end of 2013 which will complete the renovation of our hotel. Please come back and see us again soon. Kind Regards, Tony Marco General Manager
The hotel was clean, room was clean, staff were nice. However, the air conditioning in the room was horrible. Had it on the coldest, strongest setting all night and it was mediocre at best. Still couldn't sleep with covers because it was too hot. The area neighborhood wasn't the best but I've seen much worse. All in all, I would stay there again.Genuine Hotels.com guest review
"Chicago Hampton midway"
Great location solid hampton innGenuine Hotels.com guest review
The hotel was well staffed with clean uniform dress. For an airport hotel on a busy street,it was nice and quiet. The breakfast at the Hamptons never lets you down. Neither do the beds. Never had to worry about a thing; including waiting on a taxi.Genuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport Thank you so much for taking the time to write this review, and share your experience about our Hampton Inn Chicago Midway! We always strive for a smooth and easy transition for our guests. Its great to here that was successful during your visit. I will be sure to pass the news on to my staff. I hope your travel plans bring you back Midway and as we would love the opportunity to serve you again. Thank you for your business!
I thought the hotel was wonderful. Clean rooms. Employees nice and friendly! My only issue with my stay is having to pay for parking, which was not cheap.Genuine Hotels.com guest review
Convenience, proximity to airport and availablity of the number of rooms needed.Genuine Hotels.com guest review
"Great Place to sleep"
I loved the hotel, the staff and the breakfast. I do not like that we had to pay to park for a place we had paid to stay at. I think this is what I hate most about Chicago. Having to pay for parking. You do not see this in other great cities.Genuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Hello Raquel, Thank you for choosing to stay with us. We are delighted that you enjoyed our breakfast and loved our staff and hotel. We hope to be able to be of service to you again in the future. Regards, Tony Marco, GM
"Very nice hotel for the price"
Breakfast was sadGenuine Hotels.com guest review
My stay at the Hampton Inn was nice. I was always greeted whenever I walked into the lobby area, which was very inviting given that they had a nice fireplace. The room was nice and comfortable. The cleaning staff do need to pay better attention to cleaning under the armoir because I saw an M&M and a nice bit of sut under there and that was from the […] front view of the armoir. Other than that the roon seemed fairly clean. The complimentary breakfast was fairly nice, however it would be nice to have more choices i.e. waffles, hot sandwiches etc... Read moreGenuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Dear DJ, thank you for choosing to stay with us, we truly appreciate your business. We pride ourselves on providing a clean and friendly environment for all our guests. Thank you for your valuable feedback regarding the cleanliness issue in your room, it will help us improve our service. I am glad you found us to be friendly and found our newly renovated lobby inviting. Best Regards.
"Nice, economy class hotel stay"
Very friendly and accommodating staff. Standard breakfast offering which was good, but not great, my only complaint being that the oatmeal was very watery. Physical plant was excellent, room was clean and efficient. Very satisfied with stay.Genuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport I would first and foremost like to let you know how much we appreciate the comments regarding your recent stay with us, and thank you for your business! Here at the Hampton Inn Chicago Midway, we pride ourselves on 100% guest satisfaction and I was saddened to learn that you were not satisfied with the oatmeal. I will definitely look into this, as we are constantly striving to improve ourselves as a hotel everyday. I hope you will consider staying with us in the future. We look forward to welcoming you back! Thank you!
"Great hotel for weekend overnight stay"
My wife and I are very satisfied with our stay at this Hampton Inn. The room was very clean and the bed was very comfortable. We also enjoyed breakfast in the lobby the next morning.Genuine Hotels.com guest review
EVERYTHING WAS GREAT. OTHER THAN HOUSEKEEPING FORGETTING TO CLEAN MY ROOM. ONE DAY!!Genuine Hotels.com guest review
Response by Hampton Inn Chicago-Midway Airport Thank you for taking the time to fill out this review concerning your recent stay with us. Guest feedback is very important to us and we greatly appreciate your comments. I'm not sure where to begin... I'm deeply sorry about your room not being cleaned by our housekeeping staff. I can assure you that this is not a normal occurance and may have been an error from our end. I am glad that everything else was great. We love having you here and certainly hope we get to serve your lodging needs again. Have a great week!!
The staff was wonderful and always checked with guests off and on to ensure comfort. The hotel is definitely clean and very well maintained. The rooms are good for a couple but may be a little small for a family. No complaints. Got the money's worth.Genuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport Hello and Thank you so much for taking the time to write this review, and share your experience about our Hampton Inn Chicago Midway.We are so happy to know that you enjoyed your stay and that our staff was able to accommodate your needs. For your next visit I would recommend trying one of our suites it works very well for small family's. Thank you so much for your business
The hotel staff was very nice but there was not much to do around the area. I wish I would've known earlier that the hotel shuttle takes guests to the airport/train station and the train goes to downtown frequently. Overall, it was a nice stay.Genuine Hotels.com guest review
The staff were among the most friendly and helpful of anywhere we have ever stayed!Genuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport Thank you so much for staying with us at the Hampton Inn Chicago Midway. We appreciate you commenting on your experience!!
"Good choice for a hotel near Midway airport"
This hotel is great. The staff are so friendly and helpful. Even though they're going through renovations until Jan 2013, they kept the noise to a minimum and it didn't trouble me at all. It is near the airport, though, so bring your earplugs if airplane noise bothers you. Their shuttle to/from Midway airport runs continuously, so you don't have to […] call for a pickup. The morning breakfast is free and very good - eggs, sausage, potatoes, along with hot and cold cereal, waffles, French toast, pastries, muffins, bagels, fruit, etc. The Wi-Fi is free and works well. They have smoking rooms! Big plus for smokers who have been abandoned by other chains. Not a great neighborhood surrounding, but lots of restaurants close by. I just wouldn't walk around there late at night. Read moreGenuine Hotels.com guest review
"Can't accommodate 5, so why allow 5 to reserve?"
Every time a room on Hotels.com does not accommodate 5 people, the website won't allow me to book it. We either select a different hotel, get a suite, or get 2 rooms. This hotel somehow allowed us to book the room for 2 adults, 3 children, but when we arrived, there was no place for the 5th person to sleep. My 13 year old slept on the floor. We asked […] about it and basically were told they couldn't do anything. They have no roll-away beds on property. It was very late in the evening when we arrived, and we had to catch a 4:40 AM shuttle to the airport, so it was too late for us to switch hotels that night. Hotels.com gave us a $75 credit on our account - much appreciated - but I would like to see this Hampton Inn-Midway airport be advertised truthfully as being able to accommodate for the number of people stated for a room when reserving it. Read moreGenuine Hotels.com guest review
"Expedia was easy to use for booking this."
The hotel is conveniently located near restaurants and the Midway airport. Although the hotel is remodeling some of the areas; it was very clean.Genuine Expedia guest review
Room very small should have been half the price.Genuine Hotels.com guest review
"Friendly and prompt service"
Very helpful from the time I arrived at the airport, prompt service and very quick to send a shuttle to pick me up at the airport.Genuine Expedia guest review
The staff is wonderful! Great location!Genuine Hotels.com guest review
Great hotel. The room was a bit tight. The bed was clean the free breakfast was good.Genuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport Thank you so much for taking the time to write this review, and share your experience at our Hampton Inn Chicago Midway! I am glad that you enjoyed your stay and was able to utilize our complimentary breakfast. We know you have many options at Midway, and we are grateful that you have chosen us for your visit!! We look forward to serving you again in the future!!
Great!Genuine Hotels.com guest review
Have come to rely on Hampton's. This hotel met our needs in every respect. Friendly, clean and comfortable. If my wife has no complaints it has to be good. Nearness to Midway a plus.Genuine Hotels.com guest review
"Good option for UChicago"
If you are visiting the University of Chicago this is a good option vs. downtown. 20-25 minutes from campus, restaurants nearby, easy in and out, no downtown traffic. Hotel was excellent, as Hampton's usually are.Genuine Hotels.com guest review
"Just what I needed"
A late night check in and a very early shuttle to Midway. Eay to get to after a night downtown. Glad that some bananas and apples were available even though breakfast wouldn't "start" until an hour later. Nice folks.Genuine Hotels.com guest review
"strip of hotels - take your pick"
it was comfortable, clean and located very close to midway. there is even free shuttle service to the airport. there is also a TGIF right behind the hotel, they deliver also. the room was really clean, I even felt comfortable enough to take a full on bubble bath. highly recommended hotel. I'm sure each hotel has their specialty but the Hampton Inn was […] especially nice. Read moreGenuine Hotels.com guest review
"They will charge you for Parking!"
If you're staying more than two nights you might want to search for a better hotel.Genuine Expedia guest review
Response by Hampton Inn Chicago-Midway Airport I would first and foremost like to let you know how much we appreciate the response regarding your recent stay with us, and thank you for your business! I understand that the parking fee may not be ideal but it is actually a great value! This fee allows for us to offer our guest the convenience of a complimentary 24 hour shuttle services to and from Midway Airport and the Orange Line Train. Guest usually park their vehicles here and take the train into the city to avoid traffic and the expensive parking fees. Additionally, we have a security patrol which allows guests to leave their vehicles in our lot while flying out of Midway Airport. I hope that the next time you're in the Chicago area you're able to take advantage of these benefits. Thanks again for your comments and I hope you will consider staying with us in the future.
"The Hotel Staff was outstanding"
There are nine hotels in this complex near Midway Airport and they all about the same. The thing that really stood out at the Hampton Inn was the friendliness and quality of the staff.Genuine Hotels.com guest review
"good hotel near a chicago Midway airport."
Friendly efficient front desk. nice breakfast facility. good wake up service .Genuine Expedia guest review
"close to airport"
Great hotel, close to airport, friendly staff. The surrounding area was a bit sketchy, but improved right near the hotel and felt safe. The shuttle runs 24 hrs. a day, which is awesome. We were, however, awakened during the night with a strong, foul odor of sewage. Hapened three times durning the night. Wonder if something was going on.Genuine Hotels.com guest review
"Close to airport, free shuttle!"
great hotel, good/hot free breakfast, close to airport w/ free shuttleGenuine Expedia guest review
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