The hotel staff and room were very good. The concierge was very helpful. The location was great and so close to everything. The cafe staff/service could use a little work. I would stay here again, but eat at one of the many local restaurants.Genuine Hotels.com guest review
The hotel is close to the cruise terminal. We had quite a bit of luggage so took a taxi (5 minute). The room was clean, comfortable and service was very good, However, internet service was spotty at best.Genuine Hotels.com guest review
"Pleasant stay except for weather"
Was better than expected. Almost changed hotel, since no one from ship was staying at hotel. Glad I did not. Pleasant surroundings and friendly atmosphere. Highly recommend. Attention to personal requests...fantastic serviceGenuine Hotels.com guest review
Very conveniently located right across the Centraal train station. Rooms very clean , staff very nice and helpful. The only reason I give only 3 out of 5 for room comfort is that the bed was really hard, but other than that, everything was great and I would stay at this hotel again.Genuine Hotels.com guest review
"Location is perfect. I will stay again."
Room is old but location is very convenient. Satisfy the services. Buffet breakfast is not good as I expectedGenuine Expedia guest review
"HOTEL CLOSE TO CENTRAL STATION"
Hotel was within walking distance of where the river cruise ships dock --- 15 minutes. It was directly across from Center Station in Amsterdam (main transportation hub). Canal boats are between the Hotel and Central Station. The hotel was conveniently located for many local attractions, shopping, and many, many eating places. the Hotel provided storage […] space for our luggage prior to the room being available at no cost. Great place to stay --- would highly recommend the facility. Cost was a little too high is the only negative. When we departed Amsterdam to return home, we took the train at Central Station to the airport for only 4.4 Euro --- very reasonable and a five minute walk to the train from the hotel. Time to the airport on the train was only 15 minutes. Read moreGenuine Expedia guest review
"If you like cold morning showers, this is it!"
While I wish I could rate this hotel higher (it does have a great location across the street from the central train station), any hotel at this price that doesn't have hot water for a shower at 6-7 a.m. will always get a 1-star rating from me. A hot shower is not a luxury, it's a requirement, and this hotel fails.Genuine Expedia guest review
"Good Central Location"
Hotel had character. Staff very attentive, very nice.Genuine Expedia guest review
The staff was very friendly, there offered an upgrade for our room which only cost 10 euro's. We had a very nice stay, short but sweet.Genuine Expedia guest review
"I have my eyes open...don't eye?"
The only negative is that the room had no power when we woke up in morning, tried to call front desk with no luck and had to pack in the light from window. Took shower in dark. When I informed desk when checking out, I didn't detect that this was unusual and am wondering if this was a message re: booking with Expedia as opposed to paying full rate, […] have any of your Customesr's had similar experience? Other than this it was a very nice hote, Read moreGenuine Expedia guest review
We were very pleased with our stay....room....amenities....consierge...diningroom...locality...other employees. What else is there to say.Genuine Hotels.com guest review
"In the middle (or at least the edge) of it all."
Located direction across from Station Centrale, the Park Plaza Victoria Amsterdam is my go-to hotel in Amsterdam. It's clean, comfortable, and in the middle of everything, without be too noisy.Genuine Hotels.com guest review
Fabulous location (in center, near train station). Walking distance to most sited. Older hotel with attractive amount of "quaintness." Friendly staff. Only negative was the last morning (after getting rid of our remaining Euros) we were told of a "city tax" which was not included in the prepaid rate.Genuine Expedia guest review
"park plaza hotel victoria"
Convenient location to train. Walking distance to many things (Anne Frank......red light......royal palace.... river cruise). Hotel staff informative but slightly rushed. Hotel clean and nice but could use a modern refreshGenuine Expedia guest review
"Close to Everything"
Great location and friendly staff. Concierge made great recommendations for meals. Hotel breakfast is a little pricey though.Genuine Expedia guest review
We were disappointed to learn the room did not come with breakfast. We checked our booking confirmation and it was unclear. The hotel wanted to charge us 24 Euro per person for breakfast and declined to accomodate us in any way. We were extremely disappointed and will not return.Genuine Hotels.com guest review
"Park Plaza Victoria Amsterdam"
The best location for a hotel in Amsterdam and the best staff that you could ever wish for. Very friendly.Genuine Expedia guest review
"Updated Victorian landmark"
sure can't beat the location if you want access to train station--across the street, visible as soon as you exit the station. great place to spend the night before an early flight. otherwise, either you love this late-19th-century Victorian "grand dame" style, or you don't. If you like that sort of style, you will love this hotel--nicely restored, with […] rooms updated as well as can be expected. very nice common areas/bars/lounge. If you don't like this style, you will find the rooms small/cramped, the hallways long and winding, etc. one very nice and appreciated touch is a bank of outlets with built-in international voltage converters. Read moreGenuine Expedia guest review
"Great hotel, great location, friendly staff"
The staff was SO NICE and went out of their way to make our stay memorable and pleasant. The hotel is in a central area and the rooms are clean and comfortable. I stayed with my sister and we had two separate beds. There was sufficient heat in the room (it was freezing at the time we went). I would recommend this hotel to anyone.Genuine Expedia guest review
"Directly across from the train station"
Great location, walking distance to anything. The room was comfortable and very quiet for the location.Genuine Hotels.com guest review
"My Stay at Park Plaza Victoria Amsterdam"
Outstanding location, outstanding front desk and Bell service.Genuine Hotels.com guest review
"don't get the superior room"
if I had to stay there again I would not pay extra for the superior room, the room had a view to the interior of the building and it was not a "superior" room. the hotel's location is excellent. The city's transportation is excellent, next time I"ll stay by the airport and take the train to the city (30 min), a taxi ride to the hotel is 50 Euros.Genuine Expedia guest review
"Good location and conditirion"
Good location and the room is clean. The price is reasonable.Genuine Expedia guest review
"Great location - but not a modern hotel"
The hotel has a great location as it is just a short walk from the train station. However, the area is not the hippest and is very touristy so we spent our time walking around in the other areas of the city. Friendly service, but the hotel itself has seen its better days. We stayed in the Urban Rooms which is a must as they are quite new. The rest of […] the hotel is ok, but not of the newest. Read moreGenuine Hotels.com guest review
"I do not recommend this hotel"
This is one of the worst 4+ star hotels I have ever stayed at. This was last night of our 2 week long trip to Europe. The room itself was fine, clean etc, however the bed was absolutely awful. Most places I have stayed in Europe had very comfortable beds, not this one. I could feel springs laying on my side. Did not get any sleep before my 11 hour flight […] back. Also, the front desk service was terrible. I had my Visa debit card, which could be used as credit card. They wanted my card on file, even though I already paid for my room on hotels.com, and they were also going to put a 75 euro hold on it and give it in cash the next morning. They were pretty rude and didn't explain why my credit card needed to be on file. The location is the only convenient thing about this hotel its across the street from Central Station, however there are bunch of hotels in that vicinity. Save your money and stay somewhere else. Read moreGenuine Hotels.com guest review
An excellent hotel perfectly located for tourists. Across from the central train station with great access to tourism activities. A very pleasant, professional and friendly staff. The €25- price for breakfast is a bit ridiculous but you can enjoy a reasonably priced breakfast in their Brasserie Restaurant.Genuine Hotels.com guest review
My fiance and I just completed a very poor stay at the park plaza Victoria. The room, while a decent size, was shockingly uncomfortable. I understand that European beds tend to be firmer than what we are accustomed to in the states, but these honestly felt like planks of wood. Worse than the beds was the smell in the bathroom. Housekeeping came to investigate […] and seemed to know immediately what the problem was. They tried to fix it, but with little success. My requests for a room change seemed to go unnoticed, with staff insisting that housekeeping come investigate further. The room service was sub par, the air con didn't work, the noise from the train station (and the madness that brings with it) kept us up at night. After 2 nights we couldn't bear it anymore and fled to the Marriott. Avoid this hotel, it's not worth the reasonable rate they offer. Read moreGenuine Hotels.com guest review
"You'll pay top $$$ for the great location"
Great location, but two twin beds pushed together is not a great vacation experience for couples. Room was not clean upon arrival, had to wipe off obvious stains from desk chair and counter top. Bathroom cleanliness was so-so.Genuine Expedia guest review
"Close to Central Station"
We were give the maximum assistance by the conciglier.Genuine Hotels.com guest review
"Great location great hotel"
Location was great, couldnt be better! We just walked from the train to the hotel and walked everyday to the landmarks. Hotel is nice looking and faily modern. Breakfast was great and staff was the best, especially the guys from the concierge area, they have the best tips and were very helpful.Genuine Expedia guest review
Hotel did not provide breakfast and this was disappointing.Genuine Hotels.com guest review
One of the best breakfast I had. And staffs are friendly as well as fluent English.Genuine Expedia guest review
"Great hotel for everybody."
This Hotel is at a great location right in front of the train station (if you are traveling by train), walking distance to almost everywhere. Food at restaurant was great and the staff is nice and friendly, I would stay here again, with out hesitating.Genuine Expedia guest review
"Did it's job"
The room served us well, we had an awesome terrace that looked over some of the market streets, very cool. The bathroom was great, the tv was great,the bed was fine, and the lighting was weird (you either had soft lighting adult film style (rope lighting) or lights that were pointed at your face, no general room light).Would stay again.Genuine Hotels.com guest review
Located across from main train station and trams to get you to all points with in the city. Area outside the main entrance of hotel is an congestion of people waiting for buses and trams that liter the front of the building. The hotel could clean up the front sidewalk to present a better first impression for their guests. Hotel staff was great, but […] ask for more towels and soap. Read moreGenuine Hotels.com guest review
Hotel has a wonderful location and the staff was extremely helpful and friendly. The rooms were clean, decorated nicely and very comfortable. Would highly recommend this hotel. We really enjoyed our stay !Genuine Hotels.com guest review
"Excellent quality & location"
Can't beat the location. Very nice hotel with friendly and helpful staff. Beautiful room.Genuine Hotels.com guest review
"Great hotel opposite the train station"
The hotel is located opposite the train station, which is great when you travel by train or arrive from the airport. There are lots of restaurants, shops, bars and cafées right around the corner. The hotel has a very pleasant bar and restaurant and the staff is polite and helpful. The rooms are nice, clean and comfortable. Over all it is a great place […] to stay when visiting Amsterdam! Read moreGenuine Expedia guest review
"Very comfortable room"
We stayed in one of the new rooms in the modern building attached to it. It was large and very well designed with modern furnishings, and a large flat screen tv. It was also quiet but we did not face the street. Bed was very comfortable, linens very clean. I was disappointed that here was no bath tub, only a very large shower. I also did not like the […] light in the bathroom, it was very difficult to apply make up in there (you could not really see what you were doing). However, there is a large mirror on the wall in the bedroom where you had better light. The hotel is very nice with a great concierge. Nice restaurant too. The location next to the main train station is definitely convenient, although not in the nicest part of Amsterdam. Read moreGenuine Hotels.com guest review
"great hotel for travellers"
This hotel is very convenient for the central train station. So if you are travelling often on the train, or have alot of luggage it's really great. They also have a nice health club you can use although the gym is an extra charge. It does lack the beautiful atmosphere that many other hotels can offer, but it's a choice of priorities! It is walking […] distance to many sights along with the saturday & monday noordermarket which is fantastic!! The staff are really helpful & they do a great job considering the hotel is usually fully booked! Read moreGenuine Expedia guest review
"Perfect location with wonderful service"
The staff at Park Plaza Victoria went out of their way to make sure we were placed in the room of our choice. The modern "urban" section is nicely appointed, but we chose a room in the old section for the wonderful balcony and view. Despite a busy street two floors down, the noise was nonexistent when we closed the balcony doors. Very helpful staff, […] excellent dining. Read moreGenuine Hotels.com guest review
"Great hotel for anyone."
I was enjoying the expresso machine in our room with coffee supplied at no charge. Bill mentioned this to one of the staff and that day while we were out he brought in a dozen more single coffee packets and a dozen or more different teas. This was all at no charge. The staff was great and very helpful when we asked questions about dining out, transportaton, […] etc in Amsterdam. This was our second stay at this hotel. We stayed there about 8 years ago. Two of the staff members that we talked with were still there and helpful as before. Read moreGenuine Expedia guest review
"This place stinks. Literally"
The location is in the middle of every single tourist coming out of the train station. We entered our room and the stench of sewage hit us immediately. We had no choice but to upgrade to the other side of the property. The new room was much larger, cleaner and didn't seem to stink - until we returned from dinner that evening. We're not sure if it was […] a gas leak, sewer problem in the building but we were not comfortable and should not have had to pay to get away from the stench. Have at it if you like sewage. I should also mention they are building the new subway line directly across the street. It's an eye sore. Read moreGenuine Hotels.com guest review
"Location, Location, Location!!!"
Excellent location for anyone who wants to avoid cabs. Being right in front of the Centraal Station, Amsterdam train station, you can go anywhere without riding a taxi: Schipol airport, Belgium, Paris, any small town, you name it. Besides, the hotel is at the heart where all the action of Amsterdam is, everything at walking distance. Where's the catch? […] The room are roughly the size of a walking closet!! Read moreGenuine Hotels.com guest review
"Excellent hotel to saty"
Location is superb to all of the activities and the central station. Our room has a great view and plesently clear.Genuine Expedia guest review
Perfect location. Great for a short stay to check out city attractions. Cannot say that I loved this hotel. But considering price and convenience, I recommend it. Across the street from the train station. The room was clean but a little dark and depressing.Genuine Expedia guest review
"Near must-see sights"
Perfect location, staff very friendly and accomodating.Genuine Hotels.com guest review
It was a very nice hotel and the hotel staff was very helpful. Our room 224 had a funky smell from whatever it is that was being cooked downstairs in the hotel restaurant. At first we thought someone left some Chinese food lingering in the room before they checked out, but we found the mystery smell in the lobby as well next to the restaurant.Genuine Hotels.com guest review
"Great hotel and great location"
Excellent! If I had to find fault with something, it would be that the lighting is very dim, especially for reading in bed at night. Bring your own washcloths of you use them. Other than that, it's a great hotel with an excellent staff. Clean, modern and within walking distance of the train and cruise port.Genuine Hotels.com guest review
This hotel is in an ideal location to experience the sights of Amsterdam. It has easy access to many cafes and places to eat, would highly recommend it to all visitors to be on the doorstep of the pulse of Amsterdam!Genuine Expedia guest review
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