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Charleston Santa Teresa Cartagena, Cartagena

4.5 stars
Kra 3a # 31-23Centro Plaza Santa Teresa, CartagenaBolivarColombia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Wellness Area
Great wellness & sports facilities
Bar and Beverages
Bar is awesome
Pool
Great pool
Value for money
Poor value for money
95See all 95 Hotels.com reviews
From 430 reviewsTripAdvisor Traveller Rating

Charleston Santa Teresa Cartagena, Cartagena

Hotel Info: ‎866-539-8117‎

from $269
  • Junior Suite
  • Superior Room
  • Standard Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 89 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • Destination fee: USD 18 per accommodation, per night
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 4 per person, per night

Resort fee inclusions:

  • In-room safe and safe insurance

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 117 per night

Breakfast costs between USD 30 and USD 35 for adults, and USD 30 and USD 35 for children (approximately)

Cribs/Infant beds are available for USD 117 per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
Working away
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPad
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa . Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

La Terraza - This restaurant overlooks the ocean and specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting).

Harry Sasson Restaurant - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Santa Teresa Plaza - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Charleston Santa Teresa Cartagena, Cartagena’s small print

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • Destination fee: USD 18 per accommodation, per night
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 4 per person, per night

Resort fee inclusions:

  • In-room safe and safe insurance

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 117 per night

Breakfast costs between USD 30 and USD 35 for adults, and USD 30 and USD 35 for children (approximately)

Cribs/Infant beds are available for USD 117 per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Charleston Santa Teresa Cartagena, Cartagena

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