"close to allmust see sights"
FabulousGenuine Hotels.com guest review
"100% Will stay again"
My wife and I are 44 and we have stayed at many many hotels in our lifetime. We both agree that our stay at JW Marriot on June 8, 2013 was the best hotel stay experience we have ever had. However, it is important to note that we reserved the XPCB Standard King Room that includes valet parking and breakfast for 2. That alone was worth over $60 if you […] don't book that rate. Breakfast is $22 per person and I believe valet parking was $20+. Breakfast is a normal buffet type breakfast but everything was very fresh and tasted great. They also had a chef on duty to make omelets or eggs to order and wait staff who were very attentive. The room and bed were fantastic. The room was very clean and the bathroom was immaculate with black marble tile, a walk-in shower and a separate tub. The room even has a door bell. The valet parking was super great. We have been to other hotels that took 15-20 minutes to fetch your car if you didn't call ahead. We never called ahead and our car was there in less than 5 minutes every time. The staff was fantastic. They were all very polite and some even told me that their job was the best in the industry - yes, I asked. Read moreGenuine Expedia guest review
Restaurant was too expensive.Genuine Hotels.com guest review
It was very comfortable and clean . Loved the location. I would like to stay there again.Genuine Expedia guest review
"Wonderful all around"
I absolutely loved this hotel. From we checked in, the hotel staff was so nice and friendly. I'm so upset I don't remember her name, but she is like 30/31, AA and has about mid back length. She was able to tell us about all the best places to shop, eat and party! The only thing I didn't like was that parking was $22 a day, but hey, we stayed in Buckhead […] next to Lenox Mall so what should I expect? lol Read moreGenuine Expedia guest review
Great hotel with excellent location -directly connected to Lenox mall. Also has free chauffeur driven transport within a 2 mile radius. Scored a great deal by finding a package deal the day before which included a free hot breakfast and valet parking in a four star hotel over the memorial week end. Ask for Felix he is a great porter , driver etc.Genuine Hotels.com guest review
The shower head was not working properly as it should in order to provide sufficient water for a good shower. However, the hotel staffs are helpful and friendly throughout out stay.Genuine Hotels.com guest review
"What a great experience!"
We chose this hotel for its location. It is connected to an upscale mall and there are a bunch of great restaurants in the surrounding neighborhood. My wife and I had never been to Atlanta, and the Buckhead neighborhood where the hotel is located was an excellent introduction to the area. The staff of the hotel were excellent - very attentive to our […] needs. The hotel itself was immaculate - clean, well maintained, and inviting. What more could we ask for? Read moreGenuine Hotels.com guest review
"Bad Shower Head!!"
We enjoyed it's excellent hospitality with very good personal service. However, only one shortcoming was our room's shower head. The shower head needs to be replaced with a better one so it can delivery more water.Genuine Hotels.com guest review
Very nice hotel! The service was by far the best thing about the place! Very nice and helpful!Genuine Hotels.com guest review
"Great hotel in a great location"
Hotel convenient to everything, including shopping mall, restaurants, stores, and movie theater. Rental car not needed if you'd like to save money on parking ($22/night). Hotel is across the street from the MARTA (train system). Hotel was very clean, rooms were comfortable, and staff was accommodating. Only thing that would have made our stay better […] would be a refrigerator in the room. Read moreGenuine Expedia guest review
"stay was good but could have been much better"
Overall stay was good but the service was so so. Ordered dinner and 2 hours later found out the order was never put in. I did get a free meal the next day but it was upsetting. Most staff was very friendly while few other just pretended they didn't see you.Genuine Hotels.com guest review
"Convenient to mall and transit"
Very nice hotel with front desk clerk being very helpful. Free transportation by SUV to area restaurants was nice since it's $22./ night to park in covered parking. Very convenient to mall,but had trouble finding way,not well marked and then helped others find the escalator that leads to the mall the next day.we did not like the smell in the lobby. […] It's a strong,powdery,perfumed smell that was over-wheel mind every time we got off the elevator! Pool was not well marked and gym was being reconstructed,but all in all I would stay there again for the convenience of the Lenox mall a breezeway away and the transit across the street. Read moreGenuine Hotels.com guest review
This hotel had the nicest, most helpful employees!!Genuine Hotels.com guest review
"Location was great"
It was a great stay.Genuine Hotels.com guest review
The JW needs a facelift compared to other 4 to 4.5 hotels in the area. The room arrangement and furnishings are definitely more like a 3 star. Towels, mats and robes were old. Bedding was the same as the airport Courtyard Marriott in Denver. They charge 12.95 per day for WiFi which is free at many nice hotels. No mini fridge in room. Furniture looked […] cheap and worn. Staff was, however, very friendly and accommodating. Our room was nicely cleaned each day. JW just needs an update to bring it back to the luxury it once afforded. Read moreGenuine Hotels.com guest review
Very friendly and helpful staff. Clean and comfortable room. A great location near Lenox MallGenuine Hotels.com guest review
"Great location great hotel"
Location couldn't have been more perfect for our visit - sticking around the buckhead area. Hotel personnel were helpful and polite. Overall a lovely visit. Would recommend and stay here again.Genuine Hotels.com guest review
"Great service, great location, very clean."
I stayed here for a girls' weekend with old friends and it was wonderful. There are some wonderful restaurants nearby within walking distance and being connected to Lennox Mall was very convenient. The beds in the rooms are full size so a bit small but the hotel was very accommodating and supplied us with one roll away bed to make it more comfortable […] for all of us. Also, the concierge service is outstanding. Each concierge gave great restaurant suggestions and went out of their way to help us with reservations. Being just across the street from the MARTA station was wonderful as well. It's only about a 30 minute train ride to the airport. I would definitely stay at this hotel again. Very nice. Read moreGenuine Expedia guest review
"Perfect Weekend Getaway!"
Great location, beautiful room and extremely helpful staff!Genuine Expedia guest review
Great place to stayGenuine Hotels.com guest review
"Great hotel for the money. SUPERB location."
Very well recommended. Will stay here again.Good location. Train right next to the hotel. Good buffet and service very good. Got free breakfast buffet and valet parking. No fan in the bathroom. But high marks overall. Got very good deal.Genuine Expedia guest review
"Weekend shopping spree"
The most notable thing about this hotel is the extreme friendliness of the staff. They made a point at arrival of learning our names and proceeded to call us by name any time they saw us over the weekend. I expect that at a high-end resort, but it has disappeared from common hotels. Hotel is great for a shopping visit to Lenox and Buckhead area. Entire […] property is clean and well-kept, as expected. Great weekend prices. Normal parking rates for Atlanta. Still charge for wi-fi. Read moreGenuine Hotels.com guest review
"easy access to MARTA and shopping"
Very nice hotel, and with a couple of small tweaks it could be even better. Bedding was divine but the super bright readout on the clock combined with the wash of green light from a tiny bulb overhead at smoke detector made it hard to get to sleep. Perhaps change that bulb to red? and lower the brightness settings on clocks. Also need a shower cap as […] part of amenities! Read moreGenuine Hotels.com guest review
"Substandard furnishing for standard king room."
This reservation through expedia.com was a two-night stay Dec. 23-24 for Christmas shopping in attached Lenox Square Mall. Most aspects of the acccomodation were satisfactory except the furnishing of the "standard king-bed" room which lacked any comfortable seating other than one wing chair and one office chair...no sofa, etc. for enjoying the room […] other than sleeping. At check-in one of first questions asked (twice) by front-desk receptionist was..."would you like to upgrade the room?" ...giving me the initial impression that I would indeed not find the prepaid expedia room satisfactory. I declined the upgrade with its added cost. Read moreGenuine Expedia guest review
"good value for money in an expensive neighborhood."
A very good hotel in the Buckhead section of Atlanta. Good value for money.Genuine Expedia guest review
Great facility and location. Beds were not as comfortable as W or Westin.Genuine Hotels.com guest review
The staff came from a place of No. From check in to check out it was badGenuine Hotels.com guest review
"Great hotel for shopaholics!"
Really enjoyed our stay! The staff was friendly and helpful. The breakfast Buffett was great. Really nice pool and workout area too, although we did not use it. Convenient to tons of shopping! It was a great way to shop having a walkway connecting the hotel to the mall. No need to carry all those bags around just drop them off and go shop some more. […] Within walking distance to great restaurants and more shopping! We were there during Thanksgiving and experienced the Macy's Great Christmas Tree lighting event. We received VIP tickets and had an absolute blast! Strongly recommend seeing that next year. The only dislikes were the walls were thin as paper could hear conversations clearly from other rooms and the pillows on the beds were so flat and uncomfortable. Other than that would recommend this place to anyone and will likely return in the future. Read moreGenuine Expedia guest review
"Great place in Buckhead area"
The stay was exceptional and the staff members were true professionals. The hotel is attached to Lenox Mall and is convienient to the mall shopping. The room was clean and had wonderful decor. The electrical connections (2) were located inthe base of the lamps which made it easy to charge our mobile devices. The whole event was flawless from the be […] ginning. Read moreGenuine Hotels.com guest review
We had a great stay and would stay there again! No complaints!!!!!Genuine Expedia guest review
"Great time at the JWM"
Had a great time, very nice people and a nice facility.Genuine Hotels.com guest review
The hotel is great and the location makes it better.Genuine Hotels.com guest review
"Great Location and Staffs!!"
Able to walk to lenox square.. I was really convinience to reach every place..easy to reach downtown and also midtown. I was satisfied by service and cleaness. Even though I ordered packaging tape at night, they delivered to my room very rapidly. :) GREAT GREAT!! only thing I dislike in this hotel that parking fee is little expensive :(Genuine Hotels.com guest review
Very nice. It was a great place to have a teen birthday sleep-over.Genuine Expedia guest review
Nothing to point out. Everything was fine. But not really SUPERB,Genuine Expedia guest review
We stayed two nights while in town visiting family. We got in very late and had to wait awhile while being checked in. I guess there was a little confusion with our room, but they ended up giving us a room on the top floor with a great view. It was worth the wait. The pool and hot tub were very nice. Everything was very clean and the staff was very […] friendly. I would definitely recommend this place. Only complaint was the initial wait to get a room and that the breakfast menu that was pretty expensive. We went into the mall and had chick-fil-a instead. Overall, great place. Read moreGenuine Hotels.com guest review
The hotel itself was nice, however felt I was nickled and dimed- to put it lightly. For example, there were no in room coffee pots, had to overpay for coffee in lobby at a small bakery. They charged for internet connection. They charged for car parking, and we had 2 cars!!! Additionally, we did not get the 2 doubles as requested. Got a king and were […] told "no guarantees due to internet booking". Will definately look else where next time. Read moreGenuine Hotels.com guest review
"Great location, Great service"
The location was close to great shopping and close to the MARTA station. We could do everything we wanted without driving! Also, the staff at the hotel were great. Every single one we met made us feel welcome and didn't hesitate to try and help us.Genuine Hotels.com guest review
Awesome!Genuine Hotels.com guest review
"Great place for everyone."
They will meet and exceed your expectations. In order to receive the best you must be the best. The hotel is situated in a great location. You can shop, dine, conduct business , and exercise. The experience was memorable and made a difference. I cannot thank your staff enough. We will stay here again. J W Marriott knows what people want.I rate you a […] perfect 10. Read moreGenuine Expedia guest review
Hotel was beautiful, clean and close to everything!Genuine Hotels.com guest review
"Nice Place - Maybe too Fancy for Us"
Very nice hotel and personnel were very good. This was an upgrade from another hotel that overbooked. Arrived and our room was not ready. Could not use a luggage cart from the parking garage, ended up using the valet so I could. Had to wait almost an hour for our room (around 6:00 p.m.) still didn't have one ready so they gave us another room that only […] had one bed (we were traveling w/two adults and two children). Reservation had a crib, wasn't in the room after telling them twice. Finally received one. Wished it included the things we are used to in the price of the room. Valet, internet and breakfast were all expensive add-ons. Read moreGenuine Hotels.com guest review
Thought the hotel was great, but our tub would not drain and I do not think tat is acceptable of a hotel of that caliber. Staff was fabulous though!Genuine Hotels.com guest review
This was our fourth stay at this hotel. It is comfortable, quiet and convenient to all the places we enjoy visiting. The rooms are clean, the staff is very friendly and helpful. We enjoyed having a view of the Atlanta Skyline this visit.Genuine Hotels.com guest review
"Great hotel staff and location"
This is a very clean and guest friendly hotel. The location is great- (connected to the mall). The staff (especially Felix in valet) was very helpful. The only complaint is the parking fee $32 (even for a New Yorker this was high).Genuine Expedia guest review
"Ok but no cigar!"
Beds are too small for two people and no refrigeratorGenuine Expedia guest review
Everyone at the hotel was very friendly and helpful. The location was central to everything we did. Southern hospitality was very evident.Genuine Hotels.com guest review
We were impressed with the friendly staffGenuine Hotels.com guest review
"love to travel!!"
There should be a refrigerator in the rooms and you should be able to order anything from the menu at any time. overall its a nice hotel!!Genuine Expedia guest review
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