Room next to ours had a party group. At midnight, I called the front desk to report shouting, doors slamming loud music, etc. Security handled and after about 15 minutes it reduced to a tolerable level. At 4 AM, we were awakened to someone that "had to much" wretching loudly, obviously quite sick. We reported to front desk the next morning and received […] at 25% discount. Read moreGenuine Hotels.com guest review
Extremely convenient to mall and MARTA, good restaurant and bar, comfortable, clearn, spacious room, I only wish it had free wifi in room (free in lobby only).Genuine Hotels.com guest review
Super staff, great room--slept like a baby! Looking forward to future stays.Genuine Hotels.com guest review
"Room with a View"
We loved the hotel and were particularly pleased with; A) the incredible view of downtown from our room (1410) B) the ability to enter directly into Lenox Square Staff were what one would expect at a JW- polite, friendlyand efficient We'll be returning there.Genuine Expedia guest review
We came down to see the Braves. Loved the hotel. The staff were wonderful.Genuine Expedia guest review
"Hotel was convenient"
It's a nice place to stay , the breakfast was awesome. Plus it's really close to Lenox mall!! All In all I was happy!Genuine Expedia guest review
"Great hotel experience"
Awesome friendly staff and excellent accomadations.Genuine Hotels.com guest review
"Strayer University Graduation at Georgia Dome"
Perfectly located for transportation to Georgia Dome for college graduation.Genuine Hotels.com guest review
It was a wonderful location and a lot to do in and around the hotel. It was attached to the mall and so there is easy access as well. If you can go to Prime in the mall. It is an amazing restaurant and the food was exquisite. I can not wait to go back!!Genuine Hotels.com guest review
"Excellent hotel at Lenox area"
Very nice hotel and staff! Ideal location right in Buckhead.Genuine Expedia guest review
Everything was perfect!!!Genuine Hotels.com guest review
The hotel was excellent. The staff was extremely helpful and knowledgeable about the area. I enjoyed the stay and will be returning next trip to Buckhead.Genuine Hotels.com guest review
Hotel is upscale. Rooms spaceous. Attached to the mall which was a plus to the wife. In Buckhead and very close to downtown. Staff was very courteous and exceptionally helpful and accommodating. We were given a rollaway bed in addition to the 2 double beds at no charge and there was plenty of space for it. We were late for our included buffet breakfast […] and they let us get our breakfast a la carte. The free breakfast was for 2 adults but they never did charge our 2 kids. Overall a wonderful experience. Read moreGenuine Expedia guest review
The room was good the bed was terrible.Genuine Hotels.com guest review
Loved every aspect of this hotel! Highly recommend !Genuine Hotels.com guest review
Nice hotel for the money. Good staff and comfortable stayGenuine Expedia guest review
I really enjoyed my stay. It was AMAZING... WE THANK YOU SO MUCH FOR A FIVE STAR STAYGenuine Hotels.com guest review
"One of the Best!"
My family and I have stayed in well over a hundred hotels across our country and the JW Marriott is by far the best hotel we have ever stayed in. The staff was incredibly attentive and courteous. Checking in, the staff greeted us with genuine smiles and were very pleasant. The rooms were very clean and the beds were as comfortable as home. I will recommend […] the Marriott family of hotels to all family and friends and I will only book with the Marriott family from here on. Thank you! Read moreGenuine Hotels.com guest review
We will defiantly choose this hotel again. We had a very enjoyable stay!Genuine Hotels.com guest review
"Shop til you drop"
This is the most convenient place to stay for shopping in Buckhead. Traffic gets worse all the time and this simplifies matters a lot.Genuine Hotels.com guest review
"Great location to the Mall."
Our stay was very nice. Breakfast was included with our stay .Our meal was very good and service was great and accommodating. Pool and gym area was very nice. Gym equipment was new and clean. Our room and bathroom were clean.Location to the mall and nightlife was great . I don't have any bad thing to say about our stay other than it was too short of […] a stay. Read moreGenuine Hotels.com guest review
"Good hotel. Great location."
The lobby of this hotel is beautiful. The staff was very welcoming and the concierge was great in helping us choose a restaurant to eat with our two boys, age 6 and 4. The hotel is in Buckhead, which is a high end area of Atlanta. it is within walking distance of the mall where LEGOLAND is located, which also has some pretty high end stores. There is […] free car service within a 2 mile radius of the hotel. The property is within a short driving distance to the aquarium, the Varsity restaurant, etc., but those are outside the car service range. One downside is that the rooms are small, and the double bends seem smaller than standard size. The room we were in also had a musty smell. The drinks in the bar are really expensive and the valet parking is, like, another $30. The breakfast buffet was, like, $28 per person, which is crazy, so we passed. Too bad a nice hotel feels like it has to gouge customers for stuff like this. Read moreGenuine Expedia guest review
"nice hotel great location"
went and stayed for the weekend at this hotel. right when we got there the staff was extremely friendly. (a little too friendly for my taste). the first problem was our key wouldnt work due to the batteries in the key card reader needed to be changed. the front desk took care of it immediately. the second problem was no free internet. they charged for […] both wired and wifi internet. at this day and age who doesnt include free wifi?! and the third problem was there was no free parking. which is extremely absurd. its $24 for self parking a night or $34 a night for valet. Read moreGenuine Expedia guest review
"Decent hotel with terrible parking."
The staff was wonderful, however if you do not valet park then you are sure to be frustrated. It is a long confusing process to both park and get into the hotel. The $24 per day parking seems a bit ridiculous considering the inconvience of it. I would recommend staying across the street at the Marriot Conference Center.Genuine Expedia guest review
"Staff is Amazing"
This hotel is pure bliss. The staff constantly go out of their way to help you. My daughter wanted to celebrate her 13th birthday. We went there in advance and the staff totally pampered her, showing her around the entire hotel. On our stay they continued to amaze us. The view facing downtown Atlanta is absolutely stunning! I would rate this over 5 […] stars if I could! Read moreGenuine Hotels.com guest review
I really enjoyed my stay and will be returning soon!!Genuine Hotels.com guest review
"Sweet 16s's sleepover"
Next time will go thru Hotel asked for room by room and rooms were far apart leaving me to walk down hall to check on my 16 year olds.Genuine Expedia guest review
"Beautiful view and tremendous experience."
Booking this hotel through expedia was a breeze and it included a breakfast package and complimentary valet parking ($40 and $35/night values respectively). I cannot wait to treat myself to this experience again.Genuine Expedia guest review
Great for a stay in Buckhead with quick access to Atlanta.Genuine Hotels.com guest review
Overall hotel was nice and convenient but this was probably the first hotel I've used in the last 30 years that did not have a mini fridge or in-room coffee maker. This includes any price point.Genuine Hotels.com guest review
Very nice hotel, but like most luxury hotels nowadays, they gouge you on overpriced parking, wifi, and drinks. Up side, free coffee, WSJ and flavored water in the lobbyGenuine Hotels.com guest review
"Great indoor pool & gym"
Although tricky to get to the actual hotel, amenities, like indoor pool & connection to Lennox mall more than make up for it. Very accommodating staff!Genuine Expedia guest review
"Excellent hotel close to many amenities."
The JW Marriott Buckhead was an excellent place to stay. This hotel is in close proximity of the Lenox Square Mall. There were several places to eat in the neighborhood and many more within walking distance. The Lenox Square MARTA stop was directly across the street for easy access to the rest of Atlanta. We were able to go door-to-door from the airport […] to the hotel and back. We were just a few stops from Georgia Tech, the Varsity and Gladys and Ron's Chicken and Waffles. The concierge, bellmen, housekeepers, and convention staff were all extremely nice and helpful as well. We were able to use the hotel shuttle to reach Fogo de Chao, a top notch Churrascaria. Read moreGenuine Expedia guest review
"Very Clean and Convienent Location"
The JW Marriott Buckhead is a great hotel to stay in when you visit ATL. The hotel rooms were very clean (and I stay in hotels frequently) and the staff at the location are friendly and make it a point to address you by name.Genuine Hotels.com guest review
"Convient to all shopping, restaurants."
Very pleased. A returning guest for many years.Genuine Hotels.com guest review
"Family Vacation review - Dec 2013"
The service and staff were second to none. We were well taken care of and appreciated the care and hospitality all levels of the staff provided.Genuine Hotels.com guest review
a little disappointed with stay , maybe bad timing . may look around before staying their again !Genuine Hotels.com guest review
"Close to shopping and downtown"
The room was beautiful and had a great view of the city. The only complaint I have and it is a small one is that the room seemed like it needed to air out. Not a bad smell, but a smell. Once I turned the heat up, it went away. The bed and pillows were very comfortable. The room was very clean. The hotel staff was pleasant and helpful. The breakfast […] in the morning in the restaurant was excellent and the service there was supurb. Read moreGenuine Hotels.com guest review
We made reservations for a few of our most valued customers for Dec 7, after our company Christmas party. One of our customers tried to check in and was refused a room. I have spoken to representatives at JW Marriot twice. I have not received a return phone call or an explanation or any form of compensation. I am extremely disappointed, embarrassed, […] and cannot believe no one has made any effort to rectify this situation. Read moreGenuine Expedia guest review
need all tv channels t be hi-def furniturenarrangement poorGenuine Hotels.com guest review
"Clean, confortable and convenient."
Wish we could have stayed longer tthan one night. Staff could not have been more accomodating. Will definitely stay there again.Genuine Expedia guest review
"Perfect Buckhead Location"
Perfect location for proximity to dining and shopping in Buckhead. Only complaint is that the rooms are a bit small and dated for 5-star hotel.Genuine Expedia guest review
The room was great. The breakfast was not worth the price for the buffet. The hotel was not easy to find using the GPS.Genuine Expedia guest review
"Nice Hotel in good location"
My husband and I traveled from Cali to ATL to visit some family members. Our flight arrived at 6:00am in the morning. The hotel was very accomodating with no charge for early check-in. One night, the fire detector kept making a buzzing noise due to a low battery. We called the front desk and they had a maintanence guy at our door within 10mins to change […] the battery. We had a good view from our room. I loved the black out curtains, which allowed us to get some good rest during the day when we needed. On our last day, we noticed that we were charged extra for parking. The receptionist kindly took the charge off our bill. I will definitely stay at this hotel again during my next visit to the ATL. Read moreGenuine Expedia guest review
Pool and spa area was nice and the staff was great. Food from room service was subpar...Chewy burger, meat and cheese platter was a joke. There is no minibar, the coffe maker is under the TV and has to be moved and plugged in somewhere. The in room refrigerator has to be requested as they are not in the room as a standard. Over all a decent hotel but […] a bit over prices compared to lower class hotels with the same amenities. Read moreGenuine Hotels.com guest review
"Very close to shops and restaurants"
The hotel is very nice, with great amenities. They did not replace the cream for coffee in my room, which is very minor oversight. Very nice staff.Genuine Expedia guest review
The hotel lobby is wonderful and the rooms are ok but not worth the big bucks! The staff at the front desk weren't very helpful when we were checking in. Customer service wasn't their priority. But the staff at the breakfast and bar were incredible.Genuine Hotels.com guest review
The staff was very helpful. Richard the Escalade driver was friendly and prompt. great location for shopping, dining and more..Genuine Hotels.com guest review
We were in Alant afor a couple of nights and then to Auburn to watch the football game. Staff couple not hav ebeen for helpful. The $32 valet was surprising, but it is $22 to self park.Genuine Expedia guest review
Our stay was great, friendly staff and great location close to mall.Genuine Hotels.com guest review
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