"nice hotel great location"
went and stayed for the weekend at this hotel. right when we got there the staff was extremely friendly. (a little too friendly for my taste). the first problem was our key wouldnt work due to the batteries in the key card reader needed to be changed. the front desk took care of it immediately. the second problem was no free internet. they charged for […] both wired and wifi internet. at this day and age who doesnt include free wifi?! and the third problem was there was no free parking. which is extremely absurd. its $24 for self parking a night or $34 a night for valet. Read moreGenuine Expedia guest review
"Decent hotel with terrible parking."
The staff was wonderful, however if you do not valet park then you are sure to be frustrated. It is a long confusing process to both park and get into the hotel. The $24 per day parking seems a bit ridiculous considering the inconvience of it. I would recommend staying across the street at the Marriot Conference Center.Genuine Expedia guest review
"Staff is Amazing"
This hotel is pure bliss. The staff constantly go out of their way to help you. My daughter wanted to celebrate her 13th birthday. We went there in advance and the staff totally pampered her, showing her around the entire hotel. On our stay they continued to amaze us. The view facing downtown Atlanta is absolutely stunning! I would rate this over 5 […] stars if I could! Read moreGenuine Hotels.com guest review
I really enjoyed my stay and will be returning soon!!Genuine Hotels.com guest review
"Sweet 16s's sleepover"
Next time will go thru Hotel asked for room by room and rooms were far apart leaving me to walk down hall to check on my 16 year olds.Genuine Expedia guest review
"Beautiful view and tremendous experience."
Booking this hotel through expedia was a breeze and it included a breakfast package and complimentary valet parking ($40 and $35/night values respectively). I cannot wait to treat myself to this experience again.Genuine Expedia guest review
Great for a stay in Buckhead with quick access to Atlanta.Genuine Hotels.com guest review
Overall hotel was nice and convenient but this was probably the first hotel I've used in the last 30 years that did not have a mini fridge or in-room coffee maker. This includes any price point.Genuine Hotels.com guest review
Very nice hotel, but like most luxury hotels nowadays, they gouge you on overpriced parking, wifi, and drinks. Up side, free coffee, WSJ and flavored water in the lobbyGenuine Hotels.com guest review
"Great indoor pool & gym"
Although tricky to get to the actual hotel, amenities, like indoor pool & connection to Lennox mall more than make up for it. Very accommodating staff!Genuine Expedia guest review
"Excellent hotel close to many amenities."
The JW Marriott Buckhead was an excellent place to stay. This hotel is in close proximity of the Lenox Square Mall. There were several places to eat in the neighborhood and many more within walking distance. The Lenox Square MARTA stop was directly across the street for easy access to the rest of Atlanta. We were able to go door-to-door from the airport […] to the hotel and back. We were just a few stops from Georgia Tech, the Varsity and Gladys and Ron's Chicken and Waffles. The concierge, bellmen, housekeepers, and convention staff were all extremely nice and helpful as well. We were able to use the hotel shuttle to reach Fogo de Chao, a top notch Churrascaria. Read moreGenuine Expedia guest review
"Very Clean and Convienent Location"
The JW Marriott Buckhead is a great hotel to stay in when you visit ATL. The hotel rooms were very clean (and I stay in hotels frequently) and the staff at the location are friendly and make it a point to address you by name.Genuine Hotels.com guest review
"Convient to all shopping, restaurants."
Very pleased. A returning guest for many years.Genuine Hotels.com guest review
"Family Vacation review - Dec 2013"
The service and staff were second to none. We were well taken care of and appreciated the care and hospitality all levels of the staff provided.Genuine Hotels.com guest review
a little disappointed with stay , maybe bad timing . may look around before staying their again !Genuine Hotels.com guest review
"Close to shopping and downtown"
The room was beautiful and had a great view of the city. The only complaint I have and it is a small one is that the room seemed like it needed to air out. Not a bad smell, but a smell. Once I turned the heat up, it went away. The bed and pillows were very comfortable. The room was very clean. The hotel staff was pleasant and helpful. The breakfast […] in the morning in the restaurant was excellent and the service there was supurb. Read moreGenuine Hotels.com guest review
We made reservations for a few of our most valued customers for Dec 7, after our company Christmas party. One of our customers tried to check in and was refused a room. I have spoken to representatives at JW Marriot twice. I have not received a return phone call or an explanation or any form of compensation. I am extremely disappointed, embarrassed, […] and cannot believe no one has made any effort to rectify this situation. Read moreGenuine Expedia guest review
need all tv channels t be hi-def furniturenarrangement poorGenuine Hotels.com guest review
"Clean, confortable and convenient."
Wish we could have stayed longer tthan one night. Staff could not have been more accomodating. Will definitely stay there again.Genuine Expedia guest review
"Perfect Buckhead Location"
Perfect location for proximity to dining and shopping in Buckhead. Only complaint is that the rooms are a bit small and dated for 5-star hotel.Genuine Expedia guest review
The room was great. The breakfast was not worth the price for the buffet. The hotel was not easy to find using the GPS.Genuine Expedia guest review
"Nice Hotel in good location"
My husband and I traveled from Cali to ATL to visit some family members. Our flight arrived at 6:00am in the morning. The hotel was very accomodating with no charge for early check-in. One night, the fire detector kept making a buzzing noise due to a low battery. We called the front desk and they had a maintanence guy at our door within 10mins to change […] the battery. We had a good view from our room. I loved the black out curtains, which allowed us to get some good rest during the day when we needed. On our last day, we noticed that we were charged extra for parking. The receptionist kindly took the charge off our bill. I will definitely stay at this hotel again during my next visit to the ATL. Read moreGenuine Expedia guest review
Pool and spa area was nice and the staff was great. Food from room service was subpar...Chewy burger, meat and cheese platter was a joke. There is no minibar, the coffe maker is under the TV and has to be moved and plugged in somewhere. The in room refrigerator has to be requested as they are not in the room as a standard. Over all a decent hotel but […] a bit over prices compared to lower class hotels with the same amenities. Read moreGenuine Hotels.com guest review
"Very close to shops and restaurants"
The hotel is very nice, with great amenities. They did not replace the cream for coffee in my room, which is very minor oversight. Very nice staff.Genuine Expedia guest review
The hotel lobby is wonderful and the rooms are ok but not worth the big bucks! The staff at the front desk weren't very helpful when we were checking in. Customer service wasn't their priority. But the staff at the breakfast and bar were incredible.Genuine Hotels.com guest review
The staff was very helpful. Richard the Escalade driver was friendly and prompt. great location for shopping, dining and more..Genuine Hotels.com guest review
We were in Alant afor a couple of nights and then to Auburn to watch the football game. Staff couple not hav ebeen for helpful. The $32 valet was surprising, but it is $22 to self park.Genuine Expedia guest review
Our stay was great, friendly staff and great location close to mall.Genuine Hotels.com guest review
"Close to major shopping malls"
We loved the convenience of the hotel. It saved us a lot of driving around town, and with the Atlanta traffic that was a major plus.Genuine Hotels.com guest review
"Good Location for Buckhead"
Great Staff offset a slightly older hotel and rooms. Bar and restaurant were adequate but not great. They did offer a private car to shuttle around Buckhead which was very useful.Genuine Expedia guest review
"Good, but not great"
The hotel is beautiful from the outside, and in a great location next to the mall. I had to switch my room, because it smelled kind of funny. $22 a night for parking seemed steep.Genuine Expedia guest review
"Great Buckhead location."
Hotel has been renovated but not a total reno. Bathrooms still have old green tile from the 80-90's when I first stayed there. But it in Buckhed and connected to Lenox Sq, lots of hot spots and shopping. Our room overlooked the AC units so the view was terrible.Genuine Expedia guest review
"BuckHead Hotel Stay"
A very enjoyable experience . We didn't have a lot of time to be in the hotel, but enjoyed the time that we did. For me, bed could have been softer.Genuine Expedia guest review
"NIce hotel but dont drink at the bar"
NIce accomodations and excellent staff. Large upgraded room and bathroom, but battery light on smoke alarm above bed too bright and distracting when falling asleep Location is super convenient to food and shopping, but secure your personal belongs. Eye witnessed cell phone snatchers lurking from train station across the street Bar cocktails $15.Genuine Expedia guest review
"GYm and pool"
They won't give me an late check out, but the pool and part of the gym were close.... Very bad for corporate customersGenuine Expedia guest review
Better than most Marriott's.....was there for a conference and the fact this one is attached to a mall made it just perfect. Mostly quiet for sleeping and ease of attending meetings and for rec time was great.Genuine Hotels.com guest review
"Luxury Oasis Beside the Mall"
I took my daughter on a "girl's weekend" for shopping and fun. It was so nice to have our room to go to to take a break anytime and didn't have to drive anywhere! The hotel and our room were top notch and the staff extremely friendly and helpful. I didn't realize that parking was $22.00 a day but it was still well worth it. Will definitely be back with […] my other daughter! Read moreGenuine Expedia guest review
"Buckhead GA J.W. Marriott"
Could not have been better from the staff to all facilities. I will stay there again with no worries about what I will find and recommend to anyone!Genuine Expedia guest review
"Best hotel in buckhead"
V. Good for shopping and dinning in Atlanta beter than down town.Genuine Expedia guest review
"Excellent hotel and connects to Lenox mall!"
We have stayed at this hotel several times - once for doing Christmas shopping and another for back to school shopping at Lenox mall. The mall connects to the hotel through a breezeway. Very convenient and safe. Staff are very helpful. Hotel is clean and well maintained. Ask for a corner room if you'd like a little more room and we were very glad that […] we did! The only shortcoming, if you call it that, is that there are few options for breakfast other than the hotel restaurant which is rather expensive particularly if you do not desire a full-on buffet and there seem to be few other options in surrounding area other than a corner cafe. Oh, and don't confuse this hotel with the other Marriott across the street which is rather run down and not at all in the same league with this J.W. Marriott. Read moreGenuine Expedia guest review
"Great Location and Helpful Staff"
I stay here whenever I'm in Atlanta on business and am usually very satisfied. Recently I did encounter something that I did not like. The hair dryer in the room is only 1600 watts...something that I haven't seen in a very long time, yet alone at a hotel the quality of the JW Marriott. It was so deficient that I brought my own with me on my visit the […] following week. Please upgrade! Read moreGenuine Expedia guest review
"The hotel had a chemical fire"
We returned from the Braves baseball game around midnight and the hotel was evacuated due to a chemical fire. Most people were outside and some were barefoot and in pajamas. I would estimate our time outside at around 1 1/2 hours. Some of the hotel staff did bring out cold water in bottles and there was one update before we were allowed to go back inside. […] We climbed the stairs to the 11th floor because so many people didn't have shoes or had kids. After we went to bed, around 2:30 am, the fire alarm went off 2 more times, about an hour apart followed by an announcement that it was not an emergency and not to evacuate. I know this is something that may not have been preventable but the next morning, the bill for my valet parking was slipped under my door. I had assumed the room would and the valet parking would be comped for the evening due to all the interruptions and interrupted sleep but that was not the case. Read moreGenuine Expedia guest review
I liked the area and the security. Needed more options on local food eaterys at the front desk.Genuine Expedia guest review
"Relaxing. Refreshing. Revitalizing."
Outstanding! The staff were very accommodating and friendly. The breakfast each morning was awesome!Genuine Hotels.com guest review
"Business Traveler/Partial Leisure"
The service at the hotel was excellent. The complimentary shuttle (in a Cadillac Escalade!) was a great touch since I did not have a vehicle. Shopping, eating and MARTA are well within walking distance. I will definitely stay again.Genuine Hotels.com guest review
"Beautiful hotel. Very convenient location."
Stayed for 1 night to attend a concert. Was very convenient to hop on Marta to get downtown. Very friendly staff. Would definitely stay there again.Genuine Expedia guest review
Always very good hotel. Renovations are nice. Location is perfect. Valet parking seemed disorganized and possibly understaffed. Towels were not what I expected for a J.W. Marriott. Large unadjustable shower head was annoying. Pleasant, well-trained employees.Genuine Hotels.com guest review
"Nice hotel with access to Mall Marta & restaurants"
Great stay, friendly staff, would definitely recommend.Genuine Expedia guest review
"Luxury living, cheap pricing..."
Enjoyed my stay, getting into the parking garage was a little difficult but worth it. A little upset they charge for self parking but whatever, comes with territory I guessGenuine Expedia guest review
"Proximity to Lenox Square"
Always our hotel of choice when visiting the Atlanta area to do some shopping.Genuine Expedia guest review
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