"GOOD HOTEL NEEDS THICKER WINDOWS"
I faced towards Powell it was noisey in the morning need more soundproofing on winodwsGenuine Hotels.com guest review
"Great place to stay!"
The hotel is beautiful and was the best night's sleep I've had in a hotel. The room smelled fantastic and had more of a home feel than a hotel feel. The only part of the stay that was a little scary was walking through some of the surrounding neighborhoods.Genuine Hotels.com guest review
"Love staying at the Parc 55"
I travel to San Francisco a couple of times a year for business, and - being a creature of habit - I won't stay anywhere else. The Parc 55 staff is excellent all around, the hotel is convenient to all sorts of shopping and transportation, and the views are lovely. I'd enjoy having a mini-fridge in the rooms (I'd more than enjoy it, actually, it would […] be a really fabulous addition) - but that's about all I'd ask. The rooms are not anything special decor-wise, but View Rooms and above provide a gorgeous night vista, and pretty much all the comforts you need from a hotel room (except the fridge!) Read moreGenuine Hotels.com guest review
"For boring people only"
We chose this place because it seemed like a fancy treat for one night in the big city. The price in hotel.com said it was $729 slashed down to $169 so we thought we were gettin a deal when really all we got was the most average 5th floor suite. Pay TV, pay wifi. Location wise it's in a pretty average part of town. Great for tourists who want to go […] shopping at Ross instead of lake thing a little more unique to the city. The bed was comfy but not worth the $200 total we paid. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the comments, we apologize your experience was less than excellent. We do have free TV channels in every guest room. Movies are available for an additional fee. I am sorry for the confusion. We wish your stay would have been more enjoyable. All the best.
When I travel to SF this is always my top choice of place to stay.Genuine Hotels.com guest review
This hotel as always is wonderful. The staff are most helpful and kind. The location: you are at the door step to Powell St cable car, muni and BART. If I were you, I would not bring a car. It is $ 58 per night. The vallet staff are lovely, they will help you with your GPS. I was there during one of San Francisco's few heat waves. The Air conditioning […] needed to be colder. We supposedly had the room temperature at 53 degrees. If you did not move about in the room you would not melt. Read moreGenuine Hotels.com guest review
We thoroughly enjoyed our stay at the Parc 55 Wyndham San Francisco. We were fortunate to have a room on the 31st floor, so our view facing the bay was phenomenal. The beds felt wonderful after full days of sight-seeing! Shopping and dining were only a few steps away, and all of the public transportation was right outside the doors. Marvelous!Genuine Hotels.com guest review
"3-star hotel at a 4-star price"
I regularly spend a weekend away in SF, and this was the first time trying out the Parc 55. Bottom line - not worth it! They stopped providing room service in August of 2014. There aren't minibars/refrigerators in the room. They don't even have snacks machines! So, I went the bar and got a very overpriced drink and food that was clearly microwaved […] from frozen. The rooms are decently appointed and mostly comfortable, but nothing special. Bathroom mirror was dirty and area next to the chairs obviously hadn't been vacuumed in a while. The hotel does have a great location close to a ton of shops and right across from transit to anywhere else in the City (and Bay Area, really). As a fun weekend getaway, I was disappointed. As a business hotel, there are a dozen other hotels in SF for the same price that have the amenities expected of a 4-star hotel. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for taking the time to review us. We are sorry to hear your stay was less than excellent. We value your feedback and will share it with the team to help us better our hotel in the future. Thank you again for letting us know.
Staff at the front desk were amazing as well as the guys at the front door. I have stayed in my share of amazing hotels. It was really nice, it did seem dated except for the beds in the room though. Not nice enough to spend rate that they would normally charge. Got a deal on hotels.com totally worth it. One of the best locations in San FranciscoGenuine Hotels.com guest review
"Great hotel! Excellent service,!"
Great hotel! Love the food, service, comfort of room. Very modern, great bar, great location, great employees!Genuine Hotels.com guest review
Very nice stay.Ridiculuos charge for parking. I know its Frisco, but I come from NY and nobody would charge that amount.Genuine Hotels.com guest review
Showing its age a bit, but still good place to stay. Staff was super, received a nice upgrade for just being friendly.Genuine Hotels.com guest review
"Ray of Light Theatre Stay"
As usual we were very happy with our stay at the "Parc". We look forward to staying with you again.Genuine Hotels.com guest review
The worst part was paying $58 a day for parking. There is a parking garage one block away that only charges $12 a day.Genuine Hotels.com guest review
The room was very large and comfortable, especially good a/c on a hot weekend. Staff was friendly and helpful. Parking cost was high and we parked offsite. Main drawback was no room service.Genuine Hotels.com guest review
Small room. Overpriced and overated. Will not stay here in the future.Genuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the comments, we are sad to see you were not satisfied with your stay at our hotel. We value your feedback and appreciate you letting us know. All the best.
"Nice hotel, horrible valet experience"
We checked into the hotel and were charged an exorbitant fee for parking. (It's SF I get it...). The next morning we go to get the car and wait 40 minutes while the staff wanders around and ignores customers. Finally, what appeared to be a manager comes out and actually hustles to get people their cars. And once I finally get in my car, the "slow" guys […] waves me through and tells me to hurry and get out of the way of other cars coming out... Comedy Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for sharing this unfortunate experience you had in our valet area. Our valet is operated by a 3rd party company Pro Park America and we are very sorry this occurred while staying with us. I have reviewed these comments with the Manager of Pro Park to make sure he addresses this with the team. We are pleased to hear you found our hotel nice and hope to have the chance to impress you on a future visit.
"perfect location and price in san fran"
Friendly staff, very helpful and attentive. Centralized location right around the corner from union square, shops, cable car......everything. Beautiful lobby, rooms, and again great staff.Genuine Hotels.com guest review
"The room was a little too small for a 4 star"
I ordered a 2 bed room. The room was a little too small. I requested street view which was kinda nice. windows were kinda oval shape which allows for wider view. No fridge, no microwave. Overall, nice but small.Genuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for taking the time to review us. We are pleased to hear you enjoyed our window views. I apologize if you felt the rooms were a little small. We appreciate your comments and hope to have the chance to impress you on a future visit.
"We would definitely go back"
If you want to experience SF, staying near Union Square is the way to do it! Parc 55 is obviously a bit older than some of the other hotels but it is exceptionally clean, and the staff went out of their way to help us find our way around the city. Great value in our estimation.Genuine Hotels.com guest review
"Great room, not-so-good food service."
The hotel is very good at getting you in. It has over 1000 rooms and handles the "mass" check-in very well. Our parking attendant, the check-in staff and the maid service are stellar. The only real issue is their restaurant service. While the food was good, the service is not par with the rest of the hotel service. Ordering, waiting for food, and just […] getting your water glass refilled was an effort. They really need to look at their staffing for their food service. It will come back and hurt their overall rating. Other then all that, it's a very nice place and we plan to stay again. Just won't eat there.... Read moreGenuine Hotels.com guest review
"Parc 55 Great"
Disappointed no room service in hotel. Lobby bar restaurant service good.Genuine Hotels.com guest review
"Great location, good lobby, dingy rooms & hallways"
The location was great, about a $45 cab ride from the airport, walking distance to a lot of stuff and very convenient to the cable cars and buses. The lobby was very nice, check in was smooth and our room was ready early. The hallways and rooms very very dated and dingy that hasn't been updated in some time. The bathroom was more along the lines of […] something at a Hampton Inn. The bed was comfortable and the pillows were nice. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for taking the time to review us. We are pleased to hear you enjoyed our location and comfy beds. We value your comments and hope to have the chance to impress you on a future stay. All the best.
"A place to sleep"
The hotel location is very good if you want to stay close to union square. Don't make a right when you walk out of the hotel as it turns into a bad area quick. Very close to the BART which is good. The hotel is dated. The room interiors are dated. When we arrived we were told we were upgraded to a bigger room but this was just to pawn off a room on […] the lowest floor that looked into a mechanical ally. We quickly asked to be relocated to a room per our reservation which was to be on the 16th to 28th floor which they did. All and all this place is just a place to sleep with no amenities. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the feedback on your recent stay with us. We are happy to hear you enjoyed our location however I apologize if the remainder of your stay was less than excellent. We value your comments, thanks again for letting us know.
The bed and pillows were not very comfortable but the hotel is in a great location.Genuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thanks for the nice comments about our location. We are sorry you did not find the beds to be comfy. We appreciate your feedback.
Central location with a great view of the city.The hotel is very updated and conveniently locatedGenuine Hotels.com guest review
"Not what I booked"
I had stayed at Parc 55 previously and always left satisfied. This visit was not pleasant. I booked an accessible king room and when I arrived at 2:50 (check in is 3pm) they tell me that sort of room won't be ready for a while, they offer a double room but I really didn't want to sleep in a double bed, specially when paying 340 bucks. They looks around […] and found me king. I was happy but my smile didn't last l Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the feedback on your recent stay with us. I am very sorry to hear this visit was not as great as previous stays. I will talk to housekeeping and the front desk to make sure we are giving room types that are requested when guests check in. We value your comments and hope to have the chance to impress you on a future stay. All the best.
The hotel was great with a great selection of restaurants, bars and lobby area to relax.Genuine Hotels.com guest review
"Best location in town!"
A typical big business hotel, but also very convenient for Leisure. The location is simply excellent! Most rooms have a great view of the city.Genuine Hotels.com guest review
"DON'T BE FOOLED BY THE HEAVY DISCOUNT"
I stay regularly in San Francisco and have been to many hotels there. This is not a LUXUARY room that IS DISCOUNTED!! :( This ROOM SHOULD HAVE BEEN MORE THAN A COUPLE HUNDRED DOLLARS in the first place. This is false advertisement that the room is regularly several hundred Dollars. The bed, pillows, the soap and shampoo, TV, etc. were not luxury as […] advertised!! Only the lobby is upgraded. The rooms are old carpet and old equipment. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for reviewing us. We are very sorry to hear your stay was less than excellent. We appreciate you taking the time to let us know.
"Excellent Stay in Frisco"
I like San Francisco and the stay at the Wyndam Union Square was very pleasantGenuine Hotels.com guest review
Seems like a great hotel for tourists and vacationers, but not for business oriented travels. The wireless network connection was HORRIBLE. I spent an hour one morning with IT support and the front desk said this was very common. Pretty disappointing for San Francisco. Also, there is a hotel restaurant but they do not offer room service. Just some tips […] to consider. I will not be staying there for business travel again. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for sharing your experience with us. We apologize your stay was less than excellent. I will share this review with our IT team in hopes to improve our internet service. Thanks again for letting us know.
"The best location ever!"
This hotel is literally right next to the Powell St. BART station and has some of the most amazing views! I stayed in room 2109 and it was seriously breathtaking. Will definitely stay at Parc 55 again! There was one thing that bothered me though, the soda vending machine on the 21st floor didn't work, so I went down to the 20th which took my $2 (a soda […] is 2.75!!) but wouldn't take my quarters. If you're not going to have room service, at least make sure your vending machines are in order. The hotel righted the issue though and gave me a refund. Read moreGenuine Hotels.com guest review
we had a great time, but I was shocked to find a hotel of this type doesn't have room service.Genuine Hotels.com guest review
"Nice Hotel. Varied levels of Service"
Park 55 is well located. Rooms are nice and a good size. We only stayed here one night, but I did get to experience wildly disparate levels of service. Check-in was great. Fast, friendly. The person helping us truly helped us giving us directions, advice and even free Internet -- a nice perk. That night I tried to talk to the concierge. She was busy […] helping someone else -- not a problem. I waited, for over 5 minutes. It didn't bother me that she was spending so much time with the other guests, it was that she never even looked at me or acknowledged she knew I was waiting. A simple nod would have been nice. The topper, however, was this morning when I got the bill and it showed a charge for the "free" Internet I was given. When I called down to ask about it the front desk said I shouldn't have been given the perk since I reserved through Hotels.com. I said I didn't steal the access code, but was given it by her colleague and had the sticker on my portfolio to prove it. She said that I shouldn't have been given it and the charge would stay, But at least she was abrupt and rude about it. I'm giving three stars because the check-in was so good and friendly, otherwise it'd be two. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for taking the time to share this with us. Let me start by saying how deeply sorry I am for the rude service you experienced at check out and not being acknowledged by our concierge. I am pleased the first impression of service was positive but the service you received at checkout is unacceptable and I will share this with the team. I apologize again and hope the rest of your stay was enjoyable.
It's a great location and friendly hotelGenuine Hotels.com guest review
Nice enough for what we needed it for and there is plenty of stuff to do right in the immediate area such as eating at John's Grill or little Irish pub, lots of stuff to do or just whatever you wantGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the nice comments about our location. I am pleased to hear you enjoyed your stay! Go Giants!
"This hotel totally doesn't value this high price"
The location of this hotel is so good. Others are just so so. all the service is terrible especially all securities are very rude and they seems want to damage customers' luggages. This hotel only value less than 200 dollars per nightGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the feedback on your recent stay. I am pleased to hear you enjoyed our location however I apologize if you received rude service, I can assure you this is not what we strive for. I will review your comments with the team to help us improve in the future. Thanks again
"Great location, older rooms"
Though in a great location, with a nice common area renovation, and a great view from the 26th floor room the upper floors suffer from old hotel syndrome. You can hear everything (SF late night...3 AM conversations in the halls), plastic shower curtains, tub faucets that don't convert all the water to the shower....not quite the boutique experience […] I thought it would be. The desk staff were very friendly and helpful. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for sharing your stay with us. We are pleased to hear you enjoyed our location and friendly staff. I apologize if you felt our rooms were not what you expected and appreciate you taking the time to let us know. We value your feedback and will utilize it to help better our hotel. Thanks again.
"Great Stay...will Stay Again"
We loved our short trip at Park 55. The service from the minute we arrived was top notch....friendly, efficient, professional. I called ahead for rooms next to each other and that was delivered. The view from each room was wonderful. We had great happy hour cocktails before heading out to dinner. There are lots of options nearby. We ate at Scala's and […] loved it. Be sure to book a reservation. The next day we kept our bags in the bell stand storage while we walked all over the city. Parking is a bit steep, but you get to keep it in the garage for 24 hours. We checked in the night before and were allowed to keep our car there until we left the city the following late afternoon. Perfect! Read moreGenuine Hotels.com guest review
"Very convenient to all shopping areas and chinatow"
The rooms are not insulated enough. I could hear vacuuming cleaners running on the hallway. Besides that, it is a great and friendly hotel. I'll come back again.Genuine Hotels.com guest review
"Great hotel in a bad neighborhood"
I travel a lot and always look for hotels that are clean and centrally located to area attractions or by public transportation to get around. This hotel is just that! It is clean, close by to the trolley station and shopping/restaurants. Easy to walk to different attractions. Only complaint is that it is close to a bad neighborhood so there are a lot […] of bums around. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for sharing your stay with us. We are happy to hear you found our hotel location convenient for your needs. We value your comments and hope to see you again soon!
Great Location / Friendly Staff / Convention hotel with ordinary rooms 1) NO room service? Really? 2) Charging for Internet in today's world is like charging to watch TV. Include it without nickel and diming. 3) Brought some wine from wine country to enjoy in the room -- called for wine glasses to room -- none available "You can go to restaurant and […] get some." 4) Shampoo tube in room was 1/3 full - YUCK was someone else's. Read moreGenuine Hotels.com guest review
Excellent! As an added bonus the Thai Restaurant in the hotel was exceptional. We got in very late and went to Kin Khao in the hotel to eat. We were blown away but decided over the next three days to compare it to the "highest rated " Thai restaurants in San Francisco. Needless to say we came back to Kin Khao as the best on our last day. Try the Pad […] Kee Mao and the Blistering Green Beans. Read moreGenuine Hotels.com guest review
Stayed in a very nice room..but I left my car keys there ..called the hotel 8 hours after I checked out they told me there was no keys found..then I ask for them to go check again in a place where I left them..the hotel said that they will check again.....if this hotel was very clean then they would have found them so I don't think they cleen the rooms […] good Read moreGenuine Hotels.com guest review
The room had a great view and the hotel was centrally located so we were able to walk to restaurants, museums, shopping. What little interaction we had with the staff was good, though the first day we arrived housekeeping tried to come into our room as we were changing. Weird.Genuine Hotels.com guest review
Service in the bar was poor. The staff were arguing among themselves and I could not get anyone to serve me.Genuine Hotels.com guest review
"Perfect location, not so perfect service"
The location could not have been better and the room was very clean, but rather simple and aging. Long wait to check in at midnight. Parking is very expensive. No room service available,btw. We were on 28th floor with incredible view overlooking city.Genuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the nice comments about our location and views. I apologize about the wait at check in time, I can understand this must have been upsetting being so late at night after traveling. I will share your feedback with the team. All the best
Nice place. Great location, next to stores and trolley and BART. You can even take the BART directly to SFO. Parking at hotel is $60 nt.Genuine Hotels.com guest review
"Great location but bed made of bricks"
The beds are as hard as a rock and very uncomfortable. It's too bad too because the location of this hotel could not be better. Literally one block from the Powell St. BART station and two blocks from Union Square. The hotel staff is in no hurry to help you, so plan ahead and be prepared to wait in long lines for front desk and the bell captain. The […] ONE bell captain they had on duty moved like a snail and the line for baggage checking and retrieval had 15 people in it. Yes, I counted. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for sharing your stay with us. I am pleased to hear you enjoyed our location. I apologize about the beds being un-comfy and the long waits at the guest services desk. I will review this feedback with the team to help us improve in the future. We are getting some new beds soon so we hope to have the pleasure of seeing you again.
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