"Great for Birthday gathering!"
Great hotel. Had dinner at restaurant! Excellent service. Everyone is on their game!Genuine Hotels.com guest review
"Good hotel but missing the executive lounge"
Great location for shopping at Union Square and Westfield Shopping Center, and just a short walk to the Theater District. I've stayed here on several occasions when I want a treat after dinner and a play. I typically stay on the exec level (floors 27 and higher) due to the unavoidable noise of downtown SF, and the room used to come with an exec lounge […] which offered a free breakfast and happy hour snacks. But now I guess the exec lounge has been turned into more guest rooms. A shame because you're already paying a premium for the upper level and now you also need to add $35+ for room service. Read moreGenuine Hotels.com guest review
"This hotel sucks!"
I would never pay a penny to stay at this below standards motel.Genuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you Jennifer for sharing your feedback with us. We are very sorry to hear you found our hotel to be less than excellent. Thank you for letting us know.
Didn't like that I had to pay $50 for parking on top of the $200.00 a night hotel stayGenuine Hotels.com guest review
Staff was great, room was comfortable and clean, the food at the restaurant smelled delicious, enjoyed the bar which made great drinks. Excellent location that has great access to BART. I would stay hear again anytime!Genuine Hotels.com guest review
"Great location and awesome service"
The location is perfect if you want to be near Union Square. The services offered by the hotel are great. The staff was always super friendly and helpful. The rooms are small but the views from the premium levels (at least from my room) was great.Genuine Hotels.com guest review
"Great location, fantastic fitness center"
Overall very nice stay. The front desk let me know there would be street noise since I was on the 7th floor, but they also provided ear plugs. If you want to avoid it, get a room on a higher floor.Genuine Hotels.com guest review
"Great location and great view"
My stay was excellent. They allowed us to check in early which was great since our flight arrived at 10am. We had quick, friendly check in service, the staff was awesome and the hotel is beautiful! Having paid extra for a room on a higher floor, it was well worth it as the views are amazing. San Francisco is really beautiful. We were one block away […] from the end of the trolley line, a couple of blocks away from Union Square and close enough to China Town to walk with my 67 year old mother. If you love high-end shopping, this is a great place to be with Nordstroms and several other stores very nearby. Read moreGenuine Hotels.com guest review
Staff was friendly, helpful, and responsive. Location was great. The room and the hotel were very good. We had a room with two double beds. It would have been better if the beds had been queen size but it was okay. Other than that, everything was excellent. Considering the quality of this hotel and the price in comparison to alternative hotels in San […] Francisco, it was a good value. Read moreGenuine Hotels.com guest review
"Hotel service and condition is on the down slide"
Upon arriving at 11:15 at night there was a line of 12 people waiting with only one front desk person working. If you want a motel 6 quality bed this is the place for you, very hard and uncornfortable. The TV did not work, the a/c thermostat did not work and items like buttons that indicate the floor level when pushed in the Eleavator did not light […] up and the arrows when a elevator was called did not light up to show if going up or down. Overall they are not paying attention to the overall condition of the hotel, won't stay there again. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the feedback, we apologize your experience was less than excellent. We greatly appreciate you taking the time to let us know of these things, I will have my maintenance team look into them right away. We are sorry again your stay was not more enjoyable. All the best.
"Not what we expected!"
It's a beautiful, clean hotel right smack dab in the middle of downtown SF. Upon arriving to our room (paid for an upgrade) we learned that, besides not having anything larger than 2 double beds, they were not comfortable either. The thing that made these beds "pillow top" mattresses, was the fact that they had pillows on top of them! They looked a […] lot nicer than they felt. OLD SPRING mattresses is what they were. I know it's downtown and it is loud outside, but it shouldn't be that loud in the rooms! They didn't do much to try and sound proof the windows, even on the 24th floor. Made it very difficult to get to sleep. Oh did I mention the fact that if you drive there, you have to pay for Valet @ $50 a night plus a 14% city tax? REALLY??? Nothing major, but it's the small things that nobody else mentions that are shocking. Well, there it is, our $.02! Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the feedback on your recent stay with us. We are pleased to hear you enjoyed our hotel and location. I apologize if you found the beds uncomfortable; we are currently upgrading our mattresses throughout the hotel. I am also sorry if parking being an additional fee came as a surprise, our lot is run by a 3rd party company Pro Park America and I can assure you their rates are competitive with the surrounding hotel garages in this area. Thank you again for taking the time to share your stay with us, we hope to have the chance to impress you on a future visit. All the best.
"Close to Everything"
Have stayed here several times. Close to the major shopping and cable car and Union Square. Held off booking till last day as the rates were close to double as they nail the convention attendees. (Diabetes Group) Only negatives are charging for wi fi and no fans in the bathrooms. Would return.Genuine Hotels.com guest review
comfyGenuine Hotels.com guest review
"Love this hotel"
Had a great time. Everything went well. Good service, friendly staff and willing to please the customer.Genuine Hotels.com guest review
Maria at the front desk is fabulous!!! Great room and great service :)Genuine Hotels.com guest review
"Wonderful Room and Great Location"
The hotel was very nice and in the heart of downtown San Francisco. Just minutes away from the SF MOMA, Cable Cars, the Metreon, and a quick ride on the historical street cars on Market Street to the Ferry Building. My room had a 180 degree view of downtown San Francisco, which was breathtaking, and even though I left my room in the mid-afternoon, it […] was cleaned before I came back. The in house restaurant was fabulous, and the doorman kept my suitcase after I checked out so that I could run a few errands before I left. Wonderful experience! Read moreGenuine Hotels.com guest review
No complementary internet. No complementary breakfast.Genuine Hotels.com guest review
Bad neighborhood, dangerous after 9 pm. Choose another hotelGenuine Expedia guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for your feedback, we apologize you did not enjoy our location and vicinity surrounding our hotel. We value your comments and appreciate you sharing them with us,
"Super quiet rooms"
Comfortable hotel near Union SquareGenuine Hotels.com guest review
The stay was short and sweet. I needed to store my bags for the day after checking out, and the staff was more than happy to help.Genuine Hotels.com guest review
Great location. Good price. Worth the money. Get a little warm in the rooms even with AC on. Otherwise good stayGenuine Expedia guest review
"Great Hotel, bring your wallet."
I splurged for a room with a view...worth it. Staff was very helpful and personable. Fair warning, no fridge in room and nothing is free but a couple bottles of water on check-in. Location was excellent. For what San Fran has to offer the Parc 55 is a great option.Genuine Hotels.com guest review
"Convenient to Everything"
Perfect location in the heart of the city within walking distance to many major attractions. Clean rooms, great customer service. Fabulous restaurants nearby, we skipped hotel dining so no comment about their food. Will stay there again.Genuine Hotels.com guest review
"Nice hotel near the moscone center"
The staff was really nice and really helped me check in and get everything ready. I couldn't understand the $50 deposit per day of my stay, but it wasn't a real drawback. The room was nice and clean, The number of elevators in the hotel was excellent, you could get down to the lobby in no time.Genuine Expedia guest review
"Very comfortable hotel in Union Square"
Beds amazing, service excellent, room service food excellent. Only issue was street noise considerable in the room.Genuine Expedia guest review
"Wonderful hotel experience"
We loved this hotel . It was clean, modern and in a great location. We will probably only stay here when we come to downtown San Francisco in the future. Restaurant was also excellentGenuine Hotels.com guest review
It was great! We had a great time and the room was pretty amazing. We were on the 31st floor and could see over the city. The room was clean and very comfortable and roomy for me and my boyfriend. The woman at the check in desk was very helpful and friendly and we were very excited that there was happy hour in the hotel bar from 4-7pm...score! Will […] definitely stay there again! Read moreGenuine Hotels.com guest review
"Best hotel location in San Francisco"
This hotel is located at walking distance from many points of interest (China Town, Ferry Building) in Union Square. If you are the type of person that prefers nice views from the room, I suggest you stay in the upper floors (i.e floor 20th and above). If you are not, then you do not need to pay extra cash for a better view of buildings. My first impression […] of the room decoration was not that exciting, but I became more content with the room after the first days. The beds are very comfortable and the TV screen is big. The WiFi connection in the room was good but do not expect very fast internet connection. Overall, the hotel is great, staff at the concierge is friendly and the restaurant serves tasty breakfast. I will recommend Parc 55 mainly based on the location. Read moreGenuine Expedia guest review
They didnt gave me the upgrade for been a expedia plus memberGenuine Expedia guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thanks for the feedback, we are sorry we were unable to give you the expedia plus upgrade. We do try our best to take care of all of our guests requests including our expedia plus members and I am unsure why we were unable to upgrade. I will see if I can find out what happened to help us insure we do this in the future. Thank you again for letting us know.
"Nice hotel. Great location"
We had a wonderful experience and would definitely stay there again.Genuine Expedia guest review
"Close to Union Square, received fantastic upgrade"
My experience with this hotel was great - perfect location as it's near Union Square, very friendly hotel staff AND I received a fantastic free upgrade when I checked. The suite was enormous with a wonderful view of the city. Great experience overall.Genuine Expedia guest review
"Wonderful Hotel, misinfo from Expedia re parking"
Great location. Beds Comfortable. Room comfortable. Be prepared to pay extra for everything including fridge, wi-fi, view, and parking. I learned after the fact that there was much less expensive parking 1/2 block away. Nevertheless, great place to stay. We stayed during the summer on a weeknight and I think that the prices were good for folks with […] expense accounts. In the future, I think that almost any of the hotels in the general area would be more practical. For our purpose, it might have been less expensive to take a taxi back and forth from a slightly more economical hotel, but if cost is no object, the Parc 55 was a lovely hotel. In the future, I might consider a B&B. There are evidently several of these in the area and since we only used the hotel for sleeping, this might make more sense. Read moreGenuine Expedia guest review
Great hotel. The only complaint was the walls are pretty thin, we could hear the conversation of our neighbors clearly. The British woman at the front desk named Sarah was fabulous. The food and service at the restuarant:bar was great.Genuine Hotels.com guest review
"One of the best"
Great place to stay. The only thing I don't like is the bathroom. It's designed for handicap and just a plain and simple bathroom without light and no fixtures at all.Genuine Hotels.com guest review
"My SF retreat!"
Amazing, just as relaxing and productive as I'd hoped my stay would be. Cleanliness, service, food, gym.... Everything was up to Par! The only thing I gave a 4 star for, was the surrounding area at night. During the day was a terrific tourist location and right in the heart of Union square! But after dark, cabbing it was the safer route to take. All […] in all, I will stay at the Park 55 Wydham every time! Read moreGenuine Hotels.com guest review
"very convenient location"
Great location for proximity to shopping and all forms of public transportation. Stayed on the 7th floor and definitely did hear some street noise, but it wasn't enough to ruin my trip. Nice hotel.Genuine Hotels.com guest review
"Solid corporate hotel"
Good corporate hotel, but you can find a lot of other more interesting places to stay in SF. Good location, very well maintained facility. Front desk can get a bit overwhelmed at check-in.Genuine Hotels.com guest review
"Best option to stay in SFO"
We had a perfect stay. The gym is also great with the latest equipment.Genuine Expedia guest review
"excellent location but not friendly staff"
This hotel's location is excellent: right in the heart of Union Square. Rooms and interiors are very modern and appealing.However, I can't say any good words about reception and management staff. I had the reservation for 2 and checked in with my girlfriend; upon arrival the reception clerk filled out the form for two people and gave us to room keys. […] At first night I had an event which I had to attend alone. My girlfriend went for a walk and then wanted to get back to the hotel room. For some reason her room key did not work so she went down to the reception asking to issue her a new key. However, the reception clerk (the same girl who checked us in!) refused to do that stating that she can't find my girlfriend's name on the reservation and had asked for her ID. Since my girlfriend's ID was in the room she had asked a maintenance guy to escort my girlfriend up to our room and check her ID, so he did. But then the reception still refused to issue a new key causing my girlfriend to be confined to her room without the possibility to leave it. Next morning when I came down for explanations I did not hear any reasonable answer from the management, not even a 'Sorry' word. Read moreGenuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for sharing this unfortunate experience with us. I am very sorry you had to go through this on your visit. It sounds like we made the mistake of not adding your girlfriend to the room on arrival which created the trouble with getting access to the room without you. We do have strict policies in place for allowing room access without the name on the reservation to protect our guests; however I am very sorry her name was not added at check in. I will review this with the team to make sure we are being more thorough when couples check in together to ask if both names are to be placed on the room. I will also speak to my management team about how important apologizing to our guests is. We are sorry again and thank you for letting us know.
Minimalist facade - rooms are traditional. Very loud - by nightlife.Genuine Expedia guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the feedback, we apologize your experience was less than excellent. We appreciate you letting us know. All the best.
Stayed in room 2957. Could hear full conversation of people in room next to me. Toilet sounded as though it wan rattling off the wall when flushed. Room was comfortable and very clean. I wanted rest after a full day of flying and did not get that.Genuine Expedia guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for sharing your stay with us. We are very sorry to hear you did not experience a good rest while staying with us. We will share this with our team to help us improve in the future. Thank you again for letting us know, we hope the rest of your stay was enjoyable.
"Nice hotel right in the heart of downtown sanfran"
We only stayed one night but it was very convenient and easy to check-in and out. Park at 5th and mission structure to save some $$Genuine Expedia guest review
Three days at a conference for two of them. Concierge was used for dinner addresses and reservations, some purchased tickets to events and attractions that would have been impossible. Used super shuttle to the hotel from the airport and others used BART this hotel is perfectly located where transport was the easiest. Just a block from the trolley. And […] short distance from Chinatown. Great location Read moreGenuine Expedia guest review
They charge ~$49 for parking o/n. Internet is not free! there are rats in the neighborhood. Can hear police and ems sirens during the night. Location is great. Walpaper is peeling. rooms are large. they did provide ear plugs.Genuine Hotels.com guest review
Response by Parc 55 Wyndham San Francisco - Union Square Thank you for the feedback on your recent stay with us. We are pleased to hear you enjoyed our rooms and location. I apologize however that the rest of your experience was less than excellent. We value your comments, thank you for letting us know.
Good location at a reasonable rate.Genuine Hotels.com guest review
The room rate was great , could not believe my view and I Got a free up grade to the 24 th floor and a late check outGenuine Hotels.com guest review
"Great location with roomy and comfortable rooms"
I requested a room with two beds and handicap access for my mom. When i realized the only rooms that had accessible bathrooms were king rooms I asked them to provide a rollaway bed. The front desk clerk told me they could not fit one in our room I resigned to having to settle with a room with two beds but non accessible bathroom. The clerk then asked […] her supervisor if she could give us a suite since it had a pullout couch with a king bed plus a huge accessible bathroom. We were pleasantly surprised to have such wonderful accommodations at no extra charge. The staff was also very friendly and attended to our needs. I would highly recommend this hotel! The only drawback is the lack of pool and hot tub. Read moreGenuine Expedia guest review
"Very Nice but a few quirks"
The staff was very friendly and accommodating. Small issues they had vending that was broken (hot sodas) and an elevator that was working but wouldn't open on our floor. Weird things that were really smallGenuine Hotels.com guest review
"Will stay here again"
I stayed here for one night and I wish I could've stayed longer. Although we only got the deluxe king room... It was a pleasant stay. The bathroom had enough space and wasn't too small. The bed was comfy. We were on the 6th floor and can hear the streets at times but not to a point where it bothered us. We had the option of letting fresh air in or out […] with the windows. A couple of things that could be fixed is the price of the Evian bottle offered in the room... For $4.50? Really? So instead we ran downstairs to the nearest walgreens and grabbed a gallon for a buck fifty. We're not cheapos.. More like practical. Also, the fact that early check in is an extra $75 was a downer. The hotel could have at least accommodated to guests for early check ins. But other than that, overall, it was a positive stay. And the price was reasonable for a San Francisco hotel. Read moreGenuine Hotels.com guest review
"I'm staying here next time too!"
Immaculate, friendly, accommodating & close to everything!Genuine Hotels.com guest review
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