Comfortable - Clean & ConvenientGenuine Hotels.com guest review
"Recording in Nash"
Great Value!Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport Thank you for taking the time to comment on your stay! We hope to see you again in the future.
"Great family vacation!"
World's fastest elevator! Seriously! Everything was very nice; the hotel, the service, and the cleanliness. The only thing wrong was that the cold water tap in into bathroom was broken. It still worked, but you had to jiggle it into get it to turn off. I'm sure if we would have have said something, it would have been fixed, but we kept forgetting!Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport Thank you for taking the time to comment on your experience with us. We appreciate your feedback and hope that you will choose Radisson Nashville Airport if you return to the area. Regards!
"Close to airport and walking distance to fast food"
We were in Nashville to visit family who shuttled us around. We got a great deal on this stay and were very satisfied. Waited a very long time at airport for shuttle, but everything else was great.Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport Thank you for your feedback, . We appreciate you taking the time to post a comment on your stay with us. We apolgoize for the delays you experienced with our shuttle serivce. Please do not hesitate to contact us directly with any additional feedback. Regards!
I am not one to complain about the small things but It was definitely not the best stay I've had at a hotel. The beds were very uncomfortable. We were told they were queen beds and got full size beds. Depending on how you like your pillows, i felt they were too soft and fluffy and very uncomfortable. There was a huge stain on the wall from the ceiling […] to the floor. There was no fan in the bathroom. The bathroom sink drained, but was slow to do so, so there would be water and soap residue. The t.v. didn't have a clear picture. The breakfast wasn't bad, but we did have to pay for it. We knew we would have to, however it was a little expensive. The staff was very friendly and helpful. the location was 2 mins from the airport and 15 mins from downtown. The planes weren't too loud over the hotel, either. I would not stay there again at least not for the price I paid and for what I got. Read moreGenuine Hotels.com guest review
"I was hoping for better"
I am usually not someone to care about the look of a hotel room, but I was actually disappointed in the room. Stepping off the elevator, the hallway had a very strong scent (not bad, but not good either). The carpet was dirty or stained, and the walls were a hideous color. The room looked like it was decorated in the 80's, and not in a hip old school […] way. The bath tub was a cheap plastic and I felt like I was in a motel. They put me in a Sleep Number room, although I didn't pay for that, but it ended up not working anyway. The room was hot and the air condition wouldn't work. I did call down and they brought up a maintenance guy who fixed it pretty quickly, the problem: the whole system wasn't turned on and he had to turn it on for the building. The staff person who checked me in wasn't mean, but wasn't friendly or welcoming either. The staff that checked me out, was extremely nice however. I did workout, and the room was fine, nothing crazy great, just fine. Clean, which I find important. I will probably find another hotel to stay at next time I am in Nashville. Read moreGenuine Hotels.com guest review
"Everything You'd Want"
Clean & friendly! Has all the things I need and want in a hotel: comfortable clean bed with no icky bedspread (tho i wish you did the two-topsheet thing: one under and one over the comfy quilt), great pillows, in-room coffee, hairdryer, full length mirror, breakfast downstairs, cozy lounge, easy access to elevator (not a three block walk!), fastest […] elevator on the planet, no airport noise, easy access parking to entrances, close to stores, restaurants and highway. And friendly helpful staff! Just wish the sleep number mattress worked on my side (Room 626) Read moreGenuine Hotels.com guest review
Room was ok for the price, however no complientary breakfast and the offered breakfast buffet was overpriced for the selection and didnt include coffee, which you could include for a mere $3.00. Again over priced. Room was noisy being the walls were paper thin.Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important which is why we are in the process of changing out our bedding at this time. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
Nice hotel but I would have preferred to stay in a hotel that had free breakfast and a fridge in the room and I'm not a fan of sleep number beds.Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
"old hotel and hard beds"
this is older hotel, beds were hard and carpet not cleaned good. front desk ladies were very pleasant. no hottub even though it is listed. take the time to eat somwhere else,than the hotel.Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.
Close to airport. Outdated decor but comfortable. Placed a wake up call and never received it, could have missed my flight because of that.Genuine Hotels.com guest review
The stay was ok, no real complaints. I was just surprised that the breakfast was not included as it has been in comparative hotels.Genuine Hotels.com guest review
"Rooms are pretty standard but clean"
I expected a bit more for the price but not sure what others in the area go for. Restaurant in hotel was good and reasonable. Microwaves and fridges being added or upon request. Nice easy access to the airport along with free shuttle. Room was pretty standard but was clean and quiet. Bit surprised being so quiet near the airport.Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Nashville Airport. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials!
The noise coming from the room next door was so loud.I woke up at 10:30pm, I have a wake call at 4:30am, Catching a flight early next morning , called front desk, told them. Had to be twenty or so people in that room singing at the TOP of their lungs and a guitar. Manager came up 15 minutes later , knocked on their door. I could hear everything,still […] noisey after the manager left, uggggg. I thought I was staying in a third world hotel. My grandkids never woke up thank god. I didn't enjoy my stay at all. I could even here them peeing in their toilet. The walls must be really thin. I won't go back again. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the issues and noise you experienced in your room. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. Thank you
The room was clean and comfortable. The included breakfast was a different story. I realize that feeding the masses in a large hotel can be a challenge, so I can understand eggs running short at times: however, the pancakes were cold and hard (completely inedible) and the sausages room temp at best. There also were no forks available for at least ten […] minutes after we arrived. If the hotel could straighten out this mess, the total guest experience would be terrific. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport We appreciate your feedback regarding our breakfast buffet. We regret to hear your dining experience did not meet your expectations. We have passed on your comments and concerns to our Executive Chef so that he may address this situation with the team and ensure that we deliver outstanding service and presentation.
"close to airport"
The staff is perfect; only they made the stay bearable. The rooms need a great deal of work. The bed was terrible and did not work. The television did not work properly and more. But, as I said, the staff was great.Genuine Hotels.com guest review
Had a problem with my room assignment. Manager had a new key delivered on the elevator in less than five minutes. Treated very well. Will make this our normal Nashville hotel.Genuine Expedia guest review
"Okay, to a point"
The room that I was booked in was adjacent to the elevator machine room, and was impossible to sleep in, due to the constant noise and vibration of the equipment.I went downstairs to complain at 2:30 in the morning, and was able to move rooms, however I was told in no uncertain terms that when booking through Hotels.com, there were only a few rooms […] available for the rate given and "should not expect a better room". I have stayed in this hotel numerous time before, always booking directly, and like the hotel and location, however, it was an eye-opener to be told to possibly expect a less than satisfactory experience when booking through Hotels.com! Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize that the elevator was making the loud noise. We have addressed with the manufacturer and have had the issue fixed. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. Happy Holidays!
Perfect location for using airport shuttle.Genuine Hotels.com guest review
My stay was fairly standard to other experiences I've had with hotels. I was looking for something affordable and fairly close to downtown Nashville. I was about 15-20 minutes away from everything and when I returned, my room was always tidy.I'd recommend this hotel to anyone who is looking to stay on the outskirts of Nashville or super close to the […] airport. Read moreGenuine Hotels.com guest review
Average hotel near the airport. One good thing: probably the fastest elevators I have ever seen in a hotel, not counting high rises. One bad thing: the highly touted "Sleep Number" beds did not work properly; mine would not adjust at all. The remote did not work, even after I mentioned it to hotel staff.Genuine Expedia guest review
Response by Radisson Hotel Nashville Airport Thank you for your comments. I apologize about the sleep number beds. We are working to have them replaced after the first of the year. I hope that the next time you are in Nashville you will let us have another opportunity to make your stay better. Thank you
"Hotel near airport with nice view from upper floor"
Condition of hotel was disappointing for a Radisson. We expected more. No frig in room, facilities need updatingGenuine Expedia guest review
Response by Radisson Hotel Nashville Airport Thank you for your recent stay and for your comments. We apologize for the condition of your room as that is not how we operate. We do offer refridgererators in the rooms upon request. We hope you will soon be back to Nashville and consider staying with us again. Thank you!
"Excellent Hotel... Horrible Air Quality"
The hotel itself and the rooms are excellent. However, if you don't like cigarettes or want to be caught on an elevator with several smokers... this may not be the hotel for you.Genuine Expedia guest review
Response by Radisson Hotel Nashville Airport Thank you for your review. This is a non-smoking hotel. We do ask that if our guests smoke they do it in the designated smoking area outside. Thank you
"Enjoyed the stay."
We took advantage of the free shuttle to & from the airport. Excellent rest on the sleep number beds.Clean room &friendly staff.Genuine Hotels.com guest review
"Nice hotel, clean room, friendly service"
My boyfriend and I booked a room for the weekend and checked in on Halloween night; the girl at the front desk was very friendly - even upgraded us to a suite for the weekend without us even asking! Room was very nice, clean, and well equipped. The cleaning ladies were very nice and made sure we had everything we needed for our stay. We didn't encounter […] any problems and very much enjoyed our stay here! Read moreGenuine Expedia guest review
When entering the room, the mirror on the bedroom wall was smeared, looked like something had leaked and ran down wall paper. They charge $9 w/ tax for a breakfast buffet that isn't comparable to complimentary breakfast elsewhere. The sleep number bed control did not work.Genuine Expedia guest review
Response by Radisson Hotel Nashville Airport Thank you for your response. We apologize for the smell in the rooms and have alerted housekeeping to the matter. We are in the middle of updating our rooms. We do feel that our buffet is comparable to the other buffets ni the area. We do feel that the price is much better for the quality of food as well. WE do hope you will give us a scond chance next time you are in the Nashville area. Thank you
Hotel was nice and clean but could not sleep because of extreme noise. We asked at the desk and was told the heating ventilation system is noisy on the top floor (wish they would have told us on checkin time). Spend the night in that room.....it is verrrrrrrry noisy and keeps you awake. People working there were pleasant. We won't stay there again..Drury […] Inn is much better Read moreGenuine Expedia guest review
Response by Radisson Hotel Nashville Airport Thank you for taking the time to comment on our hotel. We are very sorry that your stay was not pleasant. I hope that you will consider staying with us another time in the in the near future and give us a second chance. Thank you.
For us, this hotel was conveniently located while we were visiting family in the Nashville area. The staff was very friendly & helpful. The hotel restaurant was a nice amenity with reasonable prices & very friendly service. There are also many restaurants & shopping close by. The suite we stayed in was very clean, comfortable, & spacious. It was furnished […] with two TVs (one in the bedroom & one in the living area) however it did not have a refrigerator or microwave, which we would have preferred. Read moreGenuine Hotels.com guest review
Our room was noisy...it sounded like we were next to a boiler room or something loud and clang-y. We were there three nights and the cleaning staff left dirty towels, left paper cups with water in them next to the bed, and failed to wipe down the bathroom countertop. We had two double beds and two sleep number remotes which both worked on only one bed. […] On a bright note, the water pressure in the shower was fantastic. Read moreGenuine Hotels.com guest review
"Perfect Nashville visit!"
My teenage daughter and I booked a room at the Radisson Airport through Expedia. We arrived about 30 minutes early and thankfully our room was ready for check-in. The ladies that checked us in asked what brought us to town (the Selena Gomez concert), supplied eating utensils for us, asked about us when they saw us in the lobby, took pictures of us, […] and were just overall pleasing and welcoming. The only reason "Room Comfort" scored a 4 is because my daughter said her pillow was uncomfortable, and I think she didn't give the others a try. Otherwise, and the one pillow experience was very minimal, the hotel stay was completely perfect! I would definitely book at the same hotel again and would definitely recommend the hotel to others. Thank you so much! Read moreGenuine Expedia guest review
The overall experience was good. The family loved the pool and the overall experience. The room was very updated and clean. Our only complaint is the comfort or should I say lack of comfort of the beds. We were promised Sleep Number beds, but when we arrived in our room--we were unable to get the units to work. We asked at the front desk, but everything […] they told us to try did not work. We complained the next morning and were given a very nice complimentary breakfast. So, the bottom line is make sure your Sleep Number unit works before you unpack your bags. Read moreGenuine Expedia guest review
The air conditioning is keeping on blowing cold air instead of warm one. I checked in late and didn't find the problem until my second night. The technician came and stopped cold wind but it never came in with air hot enough to move up the room temperature. The bath tub tap is leaking and the previous person shut it by tightening it so much that I […] could not even open it to get water running. Read moreGenuine Expedia guest review
Response by Radisson Hotel Nashville Airport We apologize for the trouble you had during your recent stay. I hope that the next tim eyou are going to be traveling to Nashville you will call me personally to take care of your next room. Thank you. Bobby Smith Director of Sales
Everyone we came in contact with that was connected to the hotel was very helpful and accommodating. We were very satisfied and wouldn't hesitate to stay again. Sleep number beds are awesome! Shuttle service so helpful! Morning buffet is great! Had a great time over the weekend and the Radisson had much to do with that!Genuine Hotels.com guest review
"Kids enjoyed the trip. Pool water was cool."
Good experience just cool pool water. Rooms comfortable and service was good. Restaurant was good and staff was friendly.Genuine Expedia guest review
I have nothing but positive things to say. The staff was amazingly helpful. I will definitely stay here again.Genuine Hotels.com guest review
"Nashville Airport Hotel"
We have stayed here several times in the past. The staff is great. The restruant is much improved. Great location if you need to be close to the airport but no airport noise. I miss the old free great breakfast but that's my only complaintGenuine Expedia guest review
"the hotel looked old and needed to be refreshed."
When we arrived we were informed that there was no free breakfast and that is one of the reasons I booked that hotel, also the sleep number beds were uncomfortable I am glad I did not buy one .The Staff was polite and enjoyable and very helpful, our shuttle driver Don was great.Genuine Expedia guest review
Response by Radisson Hotel Nashville Airport Thank you so much for your comments. I will pass aling to Don the great feedback. We did have to eliminate the complimentary breakfast as full service hotels as we are do not offer the complimentary breakfast. We do still have the buffet on the weekends and at 7.75 we feel for the number of items on the buffet it is a great value. We hope you will be staying with us again in the near future. Thank you
Reading a few of the reviews before staying here I was somewhat apprehensive; however, there must be people who complain about everything. Every worker in the hotel was friendly and made a point of speaking. I casually mentioned that it was my birthday to the desk clerk and a few minutes later the hotel delivered a cake to my room. I did not notice […] any noise from the nearby airport. The cab ride downtown was, I thought relatively inexpensive and cabs were readily available. I ate breakfast in the hotel one morning and although not provided, it was well worth the money. Read moreGenuine Expedia guest review
"Radisson Hotel Review"
The hotel was very convenient to Belmont University and downtown Nashville. I stayed there during Family Weekend at Belmont. Free shuttle to and from airport. All of the staff was very friendly. Food was good too a little pricey. Hotel appeared to be very clean and well kept.Genuine Hotels.com guest review
"Superb service, super location"
I've stayed here before, mainly for a week at a time for conventions. The hotel has always been high quality and enjoyable to stay at. However, this year, I noticed a very noticeable change. It's clear the hotel has been training its staff in customer service. And VERY well. Honestly, I had some requests like trying to find a coffee at 1am and to say […] the staff wen out of their way - EVERY TIME, and made it happen - shows they have been given authority to do whatever it takes to keep you happy. They were NOT isolated cases... NOTHING was too much trouble several times and unprompted they smiled and helped "above and beyond". Very impressive, and whoever is organizing this at the hotel.... good job, guys. You've set a new standard for me. Other hotels note... it CAN be done for your customers... and it makes your hotel staff happy to know they have authority to ACT. You could see it in their delight to assist. Seriously awesome. Read moreGenuine Hotels.com guest review
"First Trip to Nashville"
We thoroughly enjoyed our trip to Nashville and enjoyed our accommodations. There was only two things that disappointed us. The sleep number bed was hard to adjust and we thought our breakfast was included and found out that it wasn't. Otherwise, the hotel was okay.Genuine Expedia guest review
Excellent!!!!Genuine Hotels.com guest review
Wifi is a little bit disappointing. Other than that, everything is fine.Genuine Expedia guest review
The Hotel was clean, the staff was nice, I would stay there again.Genuine Hotels.com guest review
"Great hotel! Clean, pleasant, and convenient!"
We had a great stay at the Radisson! The staff was very friendly, the rooms were clean and comfortable, the pool was clean and the it was well worth the price!Genuine Expedia guest review
"Great for quick trip"
Easy to get to downtown or opry mills mall by car. McDonald's and Walgreens close by. Clean room. Clean bathroom. Flat screen tv. Employees friendly and helpful. Would stay there again.Genuine Hotels.com guest review
"Not what we expected for the price"
We expected a much nicer room; there were numerous spots on the carpet, and the carpet was very old. There was mold and moisture damage in the rear left corner of the room; we both have allergies to mold; had been wondering why we were sneezing so much. The bed was fine, and the staff was OK; however, could not recommend this Hotel to our family an […] d friends. Read moreGenuine Expedia guest review
Response by Radisson Hotel Nashville Airport Thank you for your comments. We are addressing the concerns your had in your room with our housekeeping staff. We do our best at this time of year when the humidity is high to keep the floors de-humidified as much as possible. We do hope you will try us again in the future.
"Nice hotel, easy to get two."
Mattress was very uncomfortable in spite of adjusting it. Generally nice accommodations but I could hear the people next door and from the hallway. Never been in a hotel of this caliber that had as much hallway and next door noise.Genuine Expedia guest review
"Sleep Number bed"
Bed did not work which was one reason I reserved it in the first place.Genuine Hotels.com guest review
Response by Radisson Hotel Nashville Airport I do apologize about the bed in your room. We are in the process of replacing all the sleep number beds as we do have problems with them from time to time. I do hope you will please stay with us the next time you are in Nashville and give us another try. Thank you.
"Close to airport"
While the hotel was close to the airport and we did have a car, we decided to take transit one time but wouldn't do that again. The hotel staff was fantastic, friendly and, if you had a question or problem, dealt with it immediately. A number of restaurants were nearby so went there. Didn't use the pool but it looked great! There was a slight mustiness […] in the hallways but that was probably due to the super high humidity of Nashville. Really enjoyed our stay. Read moreGenuine Hotels.com guest review
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