Inn At Union Square - San Francisco 37.78828, -122.40904

Great location, really helpful and nice staff. Communual area for breakfast is small but can take it back to your room. They do cheese and wine gratis every night and we met some great people staying at the hotel at these.

When we arrived at 11pm to check in we were greeted very warmly and immediately made to feel at home. Lovely staff throughout. The hotel is very narrow and so the "breakfast room" is merely an inbuilt kitchen at the end of the corridor, with one set of table and chairs but there are trays available to take the breakfast into your room. In the evening there's also a very nice, informal (quality) wine reception with wonderful cheeses and dried fruit. The room itself was cosy and decorated "european style", i.e. red and gold with cute decorations and mirrors. Our room was good sized (queen bed) and given the way the hotel spread's out to the back in between other buildings the view was that off roofs but it was very quiet! The location too is unbeatable, just off Union square and a 10 min walk to the main tram stop. Would go back immediately!

overall a good place to stay with a good location complimentary breakfast and wine and nibbles early evening morning paper to room each morning

OMG, The Innkeeper Wayne was terrific! The moment we arrived staff was great and the hotel was just perfect. We will go back.Location,price point,clean,comfortable!

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We enjoyed our stay at the Inn, but I was expecting it to be a bit different. More than anything, it was probably about my expectations of San Fran rather than the hotel. We were "in the middle of everything" as the reviews said, but bc we live in a city & aren't big shoppers, the location close to shopping wasn't a draw for us. We were looking for good local food & locally brewed beers, wines, etc., which weren't immediately available (nor was the concierege helpful at all in this respect). We did a little work & found some great food within a few mile radius with some help from friends. The room, although well ventilated, was a bit warm (no air conditioning) & the bed was not as firm as we like. The room had everything we could have needed & all the things inside were well maintained. For us, however, we may look for a hotel that has a bit bigger rooms for future stays. This is just because we could have then used the room as a place to relax (although each floor has a space for that with table, chairs, & a fridge, which was nice). The staff was helpful with luggage, cabs, etc. & the happy hour dried apricots were TO DIE for!!

My husband and I usually stay at larger, well-known hotels for the convenience and amenities. However, we lucked out finding this place. It's a small hotel, almost hidden among the hustle and bustle of the city, but once inside, you begin to exhale and let go of your stress! The staff is A-1 first class. Wayne, Ann, and Joseph were more than professional and courteous. The continental breakfast filled us, considering we are big breakfast people. The wine, cheese and crackers were the perfect cap to the day. And, if it couldn't get any better - delicious cookies in the evening were set out. We loved it there!

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We loved the hotel. Great staff, very nice rooms, good breakfast. All in all a very good experience. You should definately try it.

Slow and noisey elevator but room looked and felt clean. I just slept there so didn't spend much time there. It can get a little warm in the room too. Well located in the heart of the city.

Multiple features made this an outstanding hotel that we would highly recommend to others. Evening wine, cheese, and fruit plus morning breakfast, both served in a quaint library setting, were a spontaneous gathering time for hotel guests. You had an opportunity to meet and talk with others that you would be difficult to replicate in a large hotel. The inn keeper met guests in the library at the time of the evening wine and cheese, a sign of the commitment this hotel has to its clientel. The breakfast choices were different from what you find at most chain hotels, and were ever so appreciated over the cookie cutter approach to morning meals. In particular, the granola was excellent and the pecan rolls and almond croissants melted in your mouth. There were chocolate chip cookies on each floor in the later evening, and the staff was responsive to every request. For example, we asked for fresh coffee at 10 p.m., and it was ready in the library within minutes. The rooms were modest in size and the shower was small but the room appointments were high quality and the bed was excellent. We slept so well both due to the matress and the quiet, restful atmosphere. The location was ideal, a few steps from Union Square and the cable cars, and a brief walk to China Town and the Powell Street BART station. If you are looking for a large hotel with big rooms and lavish baths, this is not the place. However, if you are looking for a uinque experience in a hotel where the guests are well cared for and the rooms are nicely decorated, this is the setting. We met several returning guests during our stay, and we can understand why they came back.

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This is a great place to stay if you want to be close to all the action of downtown San Francisco. Staff is very friendly and knowledgable. Rooms are very nicely appointed, although a bit on the small size. While there wasn't much of a view from our window, it was totally quiet.

very convenient location, excellent accomodation and breakfast together with the wine and cheese "get together" each evening. Staff very helpful and knowledgeable. Very good value for money and would not hestitate to stay again. No view from room windows, but not an issue.

This is a jewel in the crown hotel with a great location right in the centre. It is nicely furnished, clean, tidy and comfortable. The service and custommer care is superb, with curtesy fruits, biscuits and with wine tasting on every other level in the evenings and with a simple but nice continental breakfast in the mornings. Don't let a first negative impression of a tiny insignificant looking reception area out you off. It is truly worth your stay in every respect.

The Good: Very friendly staff. Bathroom very nice. Bed was sagging, but when asked they replaced the mattress with a smile. Good breakfasts. Needs Improvement: No A/C which probably isn't a problem most of the time in SF, but I like it quite cool. Iron could use replacement and ironing boards are low.

I stayed for only one night at this hotel which is conveniently situated on the edge of Union Square and thus in the heart of San Francisco's theatre district. As a single female traveller I am concerned about security and this appeared to be excellent. I had been upgraded to a suite which was equipped with every comfort. There is a good business centre and when I encountered a slight technical problem help was immediately available. Ann, the concierge could not have been more helpful with good suggestions on where to eat and excellent directions. My only slight reservations are that the decor is slightly faded while American guests might find the double bed (of which there was only one) on the small side. This hotel represents excellent value for money, particularly when one considers that a very good continental breakfast is included as well as wine and snacks in the evening.

The front desk support staff were always extremely friendly and happy to see you. In addition they were very quick to help out with finding & printing directions, meal reservations or anything else we could ask for. The evening time chocolate chip cookies at the end of the hallway were also a nice touch. We completely enjoyed our stay at this hotel

This hotel was really comfortable and clean. Staff were friendly and welcoming. The quality of the food at breakfast was exceptional and there was wine, cheese, fruit, soda etc. in the evenings. We were upgraded to a suite which was good because I was staying with my son and could only afford a room with a double bed in San Francisco. Overall we enjoyed ourselves at this hotel and would definitely recommend and return.

We thoroughly enjoyed our stay. The staff was incredibly friendly and knew who we were. The food was excellent, and all the guests were more than friendly. The hotel was very clean and very comfortable. Have already recommended it and will again!

We rarely contribute to hotel reviews, although we use them to decide where to stay, but we are making an exception for the Inn. The standard of service deserves to be highly commended, from the complementary breakfast to the free cheese and wine in early evening. The latter proved a great opportunity to meet other guests and swap stories. The staff, especially Wayne, were extremely helpful. One of the best hotels we have stayed at, in terms of value for money.

Stayed for 2 nights in June. Front desk was extremely helpful and kind. We had a suite at the front of the building which was very nice and comfortable. The hotel had a free wine tasting in the evening and a small breakfast each morning - both great opportunities to share stories and get information from fellow travelers. Can't say enough good things about this hotel. Found it through TripAdvisor and the recommendation was on spot.

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We like to stay in smaller hotels when we travel and avoid the crowds....the Inn at Union Square is just delightful...lovely little lobbies on each floor...and wonderful breakfasts and wine/hor dourves hour. Very European style....Also got wonderful restaurant recommendations from the innkeeper. Room was ample in space. Also very centrally located to major shopping and the Bart lines. We will be back.

This hotel is perfect for those who wish to be in a quiet, friendly environment in the midst of a busy city with all the facilities on the doorstep. A passing traveller might find the small lobby rather uninspiring, but a courteous and cheery greeting soon dispels any doubts. There are five rooms on each of the six floors, all located at the back of the hotel - hence the tranquility. Our room was smaller than our previous hotel in Chicago, but extremely comfortable and clean. Breakfast is included and can be taken in the small lobby on each floor, or carried to your room. Guests are invited to a complime tary cheese, wine and nibbles each evening in the lobby. Two bottles of water and chocolates are delivered to each room daily. There is free internet access. The staff cannot do enough for you. The hotel is situated a few yards from Union Square and a short walk from the tramline. I would thoroughly recommend this hotel, especially to single travellers wishing to meet like minded people.

Myself and my partner stayed at The Inn from May 5th to 10th '09. The location of this hotel is absoluely perfect. It's on post street just off union square, so its lovely and quiet but really near everytihng. From the moment we arrived at the hotel we felt really welcome. All of the staff were really lovely and couldn't do enough to help. The continental brekkie in the morning was great, as was the cheese and wine reception in the evening even though we only made it once for a few minutes. I would definitely go back here and would recommend it to anyone. If I had to say something bad it would be that our mattress was very soft and kind of dipped in the middle so it could probably do with being changed. The room could also have done with a new carpet as there were a few stains on it. Overall though room was lovely, with Aveda products in the bathroom and I would definitely recommend it!

Since we were only staying for one night on our way to NY I wanted somewhere nice and centrally located. I loved how it was a boutique hotel and not a huge business hotel. Friendly staff, nicely decorated, great continental breakfast. Disappointed we missed the wine tasting but had a friend meeting us at same time. Bedroom was small but they upgraded us to a 1 bedroom king suite so we had a living room which was great to have our friends visit us in. We had our 3 month old with us and staff were accomodating. Hotel is in a great location right next to Union Square. The continental breakfast had a great selection but you either have to eat in your room or a different floor as there is one table by the food only.

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this is one of the lovliest hotels we have stayed in, so many extra touches to make out stay there so special - evening cheese and wine, friendly helpful staff, delicious breakfast. I would strongly recommend

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For the price that was paid, it was really a great value. The location was excellent, when you consider that we were in the downtown area near many galleries, museums, theaters, and fine restuarants. And Chinatown is only about four blocks away, and Fisherman's Wharf is about a mile away. As a word of advice, don't let the staff park your car for you, there's a fairly reasonable garage for you to leave your car that's about a block away. Also, at night when you go out walking around, beware of all the people -- poor people and drug users alike -- who will approach you for money. They would not leave my wife and I alone, when we were trying to enjoy our honeymoon.

Quaint little hotel right on Union Square. Easy to get to from international airport. great access to everything you might want to visit. Great restaurants all round. Avis car hire 100 metres away if need a car. Hotel well maintained. Very sociable breakfasts and a lovely little wine and cheese event every evening. Great for picking up tips on things to do from other guests. Would recommend highly.

This is a very high quality hotel. I would recommend it to anyone. Further it has a great intimacy to it and the staff goes out of their way to make you feel like it's your home.

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Great location, breakfast, wine happy hour, staff and overall hotel and room condition.

At first glance, this Inn didn't impress much, but was pleasantly suprised once I got settled in. The front staff was very nice and helpful and the room was a pretty good size; much bigger than I was expecting from the outer appearance. The hallways are pretty narrow but it wasn't a problem. The room had a window, but don't expect any views from it. The hotel is nicely situated just off of Union Square which means you could walk to alot of different things, plus the mass transit is very close if you wanted to go to other parts of the city. I'd definately recommend this as a lower cost alternative to other hotels in the immediate area. There isn't the frills of a larger hotel but I spend most of the time out of the hotel so that wasn't important. It also has free wireless which was nice.

The Inn at Union Square is a quaint little hotel in downtown San Francisco. It was immaculate. The staff was very helpful and extremely pleasant. We really enjoyed our stay.

My wife and I just completed a 5 night stay here. Here are the highlights. PRO's: The location is ideal: on the corner of Post & Powell just off Union Square. The closest BART is Powell Station, about 3-4 blocks away & 25 min. ride from SFO. Chinatown is 3-4 blocks away and the hotel is on several major bus lines. Shopping and great restaurants abound as Union Square is the heart of the city. We interacted with 6 different staff - all very warm, engaging, and very helpful with bus routes, local attractions, etc. We enjoyed the complimentary breakfasts (hard boiled eggs, 5-6 breads w/jams, cereals, OJ & coffee, pastries, etc). The Inn also has a complimentary wine/happy hour from 5pm - 7pm every night on two separate floors. The self serve HH is very generous and includes 4 bottles of wine (2 reds/2 whites), 3 cheeses, dozens of crackers, fresh fruit, nuts and other sweets. Small business center with complimentary internet access, telephone, and free printer for hotel guests. Rooms have LCD flat screen TV's with lots of cable & premium channels. CON's: The Inn has no lobby and the complimentary breakfasts & HH's occur at the end of a hallway on two floors, just enough room for a small table a few chairs. Meeting friends and socializing with other guests can be challenging but still worth it. The rooms are typical in size for a big city hotel, small but cozy. May be a turn off for more than two people. Our bed seemed a little old and bowed in the middle. Overall: Ideal hotel w/great staff and nice perks with a location that you can't beat for the price. Shop around and you may find a competitive rate, particularly in the off-season like we did. Will definitely stay here again. A word of caution: the Tenderloin neighborhood begins about 5 blocks West of the Inn. Like any big city, it can be a little gritty at night. The area immediately around the Inn is safe and very busy with activity.

Hotel staff were very friendly and genuinely helpful. Room was a little small, but we expected that in the heart of San Francisco. The room overlooked a brick wall but we were only there to sleep and everything else was brilliant. Complementary breakfast and evening nibbles, wine/soft drinks were very much appreciated and added a little extra to the whole experience. Would definitely go back!

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Low price for an A+ location. Friendly staff and clean rooms.

Hotel id like a B&B (31 rooms) great wine and cheese hour and continental breakfast. Staff is very friendly and accommodating. Great location-close to Chinatown, downtown, theaters and transportation. Would definitely stay here again.

This hotel was very clean, had nice Aveda products, and a nice continental breakfast each morning. This wasn't luxury by any means, but it was well priced for the location. Even in the suite room, the room was fairly small, although it did have a nice sitting area with flat screen TVs.

Great location one block from Union Square. Very quiet. No large crowds or waiting for check in / out.

The Continental Breakfast was very good, but the room it was served in was quite small and therefore, crowded when more than one couple was there at the same time. We were upgraded to a suite for no additional charge and it was wonderful, so we don't know about the regular rooms.

The hotel stay was great. The room was decent size, but clean and very comfortable. Staff was great. We stayed on 3rd floor (302) and room was near the continental breakfast area which was convenient. The hotel also had a wine and cheese happy hour every night between 5-7pm. Also had free wifi and LCD flat screen. It was a great stay and right in the middle of everything and close to transportation. I would stay there again if ever back in the city.