We had a wonderful experience at this hotel. It is in an older building but well kept. The hallways are narrow which felt a little confining to us and the elevator is tiny. Overall, we had a great experience. The staff were very helpful and the breakfast was delicious. We would stay here again. We arrived early and were able to get into our room. We […] were upgraded to the queen suite. We weren't sure we would like the suite since we had reserved a king bed. In the end, it was the better experience. There was a nice sitting room to the side which was a nice way to unwind after flying all day. We were not in the hotel at the time of the wine/cheese so we can't rate that experience. We took the BART from airport to Powell station. Then hauled our luggage to the hotel. We had the hotel mapped on our phones. Note to self...have roads memorized before starting off. Homeless people around the BART station were very happy to try and assist us. :) They were friendly and we didn't have any issues with them. Read moreGenuine Expedia guest review
"Cozy, friendly, B&B-like ambience!"
Very handy to everything! We particularly liked being near the theater district, Chinatown, shopping, and an amazing assortment of cafes and restaurants. Early check in made it extra easy for us. Especially enjoyed the happy hour refreshments!. Also the comfortable robes provided. Information would have been helpful at Hotels.com regarding valet parking […] available at the Inn and cost. I had to call to find out about parking. Food area needed another small table or a few more chairs. Staff or info in room could have mentioned the nearby visitor information booth at Union Square. The Inn was perfect for our anniversary celebration! Read moreGenuine Hotels.com guest review
"The Inn at Union Square - Boutique Surprise"
We were pleasantly surprised by this boutique inn only a half block off Union Square. The service was outstanding and guests are greeted with freshly baked cookies each evening. It is only a short walking distance to all major transportation modes including the cable car, BART, and MUNI rail. Abundant shopping and dining opportunities within minutes […] by foot. We would highly recommend this accommodation and plan to return. Read moreGenuine Hotels.com guest review
"I'm definitely staying here again!"
I purposely picked a hotel that was a 4 min. walk to Urban Outfitters. The location of the hotel is just awesome! The hotel has a European feel to it and is quite charming. We stayed in the junior suite which was pretty swanky. They do not have refrigerators in the room, but they do have a communal one in every floor. I LOVED the wine and cheese spread […] they had for us from 5p-7p and they serve breakfast every morning as well. I wouldn't recommend their valet service because it's $35/per day and they take anywhere from 30-40 mins to get your car..crazy. There's a parking lot just around the corner where you can park for $24/day. I enjoyed my stay here..would definitely book this place again! Read moreGenuine Hotels.com guest review
Response by Inn At Union Square Dear Guest, Thank you for sharing your comments regarding your recent visit to the Inn at Union Square. We are pleased to hear you enjoyed our complimentary breakfast, wine hour and our "awesome" location just off Union Square. Choosing to return to a hotel after a great experience is our ultimate compliment and for that we thank you. Looking forward to welcoming you back when travel once again brings you to San Francisco At your service, Norbert Mede General Manager Inn at Union Square
Wonderful hotel in great location. Has the feel of being at a B and B Staff is phenomenal Rooms a bit small with no A/C (ok in May), and view of a wall. I would definitely go back!Genuine Expedia guest review
Response by Inn At Union Square Dear Guest, Thank you very much for your recent stay at the Inn at Union Square and for sharing your comments. Our staff takes great pride in providing each guest with personal service and appreciative of the feedback. We are glad you enjoyed our convenient location just off Union Square as well as our complimentary wine hour. We look forward to welcoming you back soon. At your service, Norbert Mede General Manager Inn at Union Square
The staff couldn't have been moe accommodating! The breakfasts were well supplied with nice choices and I enjoyed the wine & cheese afternoons as well. And the cookoies and coffee were an added fabulous little surprize!Genuine Hotels.com guest review
"Mother& daughter night"
I normally staying at least 4 starts hotel but this time me and my daughter plan just staying over night in the city after shopping and see the show. we just pick up the closer hotel in union square. So happy we staying in this cute inn since first we check in received ANN the pretty girl in the front desk warm welcome till we check out all the way […] treat us like first class customers. It's really worth having 4 seasons service but only paying half price. Read moreGenuine Hotels.com guest review
"A small hidden jewel at Union Square"
I stayed here 25 years ago and again this past weekend. I somehow booked it the first time before the Internet. A small place that is quiet because only a couple of rooms have a view, the rest have no street view and no noise. If you're in the City, you don't care about the view. Enjoy.Genuine Hotels.com guest review
Response by Inn At Union Square Dear Guest, Thank you very much for sharing your comments regarding you recent stay at the Inn at Union Square. We are so pleased you enjoyed our quaint Inn in the heart of San Francisco and hope to welcome you back soon; sooner the another 25 years for sure. Kind Regards and Safe Travels, Norbert Mede General Manager General Manager
"A Little Gem"
A small intimate hotel. The staff is, very friendly and eager to please. It is located right in the middle of a beautiful urban area. It provides a great complementary breakfast and wine. It's expensive but worth it! I await an opportunity to return.Genuine Expedia guest review
"An unexpected pleasure"
I booked this hotel based on the reviews and couldn't have been more pleased with our stay. It was everything the reviews raved about and more. The Inn has a very European feel: Friendly staff, cozy, great charm, clean. The cheese and wine reception was very nicely done, the evening chocolate chip cookies were an absolute treat, and the complimentary […] breakfast was a very nice spread. We thoroughly enjoyed our stay and will definitely return to the Inn at Union Square. LOVED IT! Read moreGenuine Expedia guest review
Response by Inn At Union Square Dear Guest, Thank you for much for sharing your comments regarding your recent stay at the Inn at Union Square in San Francisco. It was a pleasure to have you as our guest and we are pleased you enjoyed our convenient and central location, complimentary wine hour and breakfast. Oh yes, and the cookies….. Our friendly staff awaits your return which we hope will be soon. Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square
"Love the service!"
We had a great stay with exceptional service by everyone at the Inn.Genuine Expedia guest review
"mother / daughter trip"
our room was #302 near elevator and 3rd floor breakfast room. good news was that t was close to lovely continental breakfast as well as the wine and hors d'oeuvres spread in the evening....bad news was that along with the proximity came the accompanying noises. our window was open for fresh air and that also brought in the sound of dishes from the kitchen […] that opened to the alleyway . the daytime girl at the front desk was lovely , accommodating and friendly. The halls are long and narrow so next time I would request one either in the middle of the floor or on a floor did not have the food service......and yes , I would stay there again! my daughter and I were on a girls trip and shared a king room. the room was tight for 2 people but bath was immaculate and bed comfortable....you don't go to san francisco to stay in the room! Read moreGenuine Expedia guest review
Response by Inn At Union Square Dear Guests, Thank you for posting your feedback and for staying at the Inn at Union Square. It was a pleasure to have you as our guests and we are pleased you found the service and amenities to your liking. I apologize for the noise that disturbed you as we take the feedback to heart and we do what we can to mitigate the issue. We look forward to your return in the not too distant future.. Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square
"Elegant and personal boutique hotel"
We loved our home away from home in this delightful small hotel. From the morning pastries to the evening wine and cheese, we felt pampered. We also met interesting guests in the small gatherings. The location is in the midst of many tempting stores and restaurants.Genuine Hotels.com guest review
Response by Inn At Union Square Dear Guest, Thank you for your visit to the Inn at Union Square and for sharing your comments. We are very pleased you enjoyed our central location, complimentary breakfast and evening wine and cheese gatherings. Our staff takes great pride in pampering our guests and look forward to your return Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square
"Loved the Inn!"
Lovely small inn, right around the corner from the St. Francis and the Sir Francis Drake, a few steps off the cable car line, easy access to public trans, great restaurants nearby. Friendly service at the inn, free continental breakfast, in-room Wifi, daily paper, wine and cheese every evening. We live near San Francisco, but nevertheless loved our […] delightful getaway for couple of days here and recommend the Inn at Union Square heartily! Read moreGenuine Hotels.com guest review
"Happy and I know it !"
The breakfast is outstanding 4hrs.,wine cheese 3hrs. And warm cookies before bed! Am I on a cruise? No the room is to big . Decorated just right. Wayne and staff a delight. Great location,pretty quite. Roger and ChristieGenuine Expedia guest review
Response by Inn At Union Square Dear Guest, Thank you for visiting the Inn at Union Square and for sharing your feedback. We are so pleased you enjoyed our excellent location just off Union Square, our breakfast and evening wine and cheese offerings. We are glad you got to have some fresh baked cookies before retiring for the night as well. Wayne and the rest of the staff appreciate you staying with us and look forward to your return Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square
We loved many things about this hotel: amazing location, clean and well maintained rooms, friendly staff, delicious continental breakfast, evening wine and cheese reception, and turndown service. Our only complaints were that we were put in a room very close to the sitting area on our floor--#502--(very very loud at 6:30am when they were setting up […] breakfast--and we specifically asked for a quiet room), and the water pressure in the rain shower was very weak. But we'll definitely stay again for all the great things the hotel has to offer! Read moreGenuine Hotels.com guest review
Response by Inn At Union Square Dear Guest, Thank you very much for your recent visit to the Inn at Union Square and for sharing your feedback. Comments from our guests are the best way for us to improve our services and product. I am sorry to hear you were bothered by the early morning noise. We have reviewed this with the staff to mitigate any future guest disturbance. We are pleased you enjoyed our friendly staff, complimentary breakfast, our clean and well maintained rooms as we ll as our evening wine hour. We all look forward to your return visit in the near future. Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square
All elements of the experience exceeded my expectations. Very individualized service. Felt like a mini trip to Europe because of the everything worked. The evening wine and cheese tasting was perfect, and the morning continental breakfast was amazing. It is what a hotel should be. Hard to believe such an incredible find in the heart of San Francisco. […] Outstanding staff. Can't wait to return. Read moreGenuine Hotels.com guest review
Response by Inn At Union Square Dear Guest, Thank you for sharing your comments regarding your recent visit to the Inn at Union Square. We are so pleased we exceeded your expectations and that you enjoyed our complimentary breakfast, evening wine and cheese hour and, of course, our accommodating staff. We all look forward to your return. Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square
"hotel to keep in mind"
good location, good service a bit too expensive breakfast -ok, but needs some variationGenuine Expedia guest review
"In town overnight for theater."
Great Location. Narrow historic building with a lounge on each floor that faces the street so very little traffic noise. Very friendly and helpful staff. Everything worked and the little added things like the wine receprion and breakfast made for a very pleasant stay. Parking is just around the corner so did not need the extra charge for valet.Genuine Expedia guest review
"Great Boutique Hotel with lots of perks"
This hotel had great customer service... and by that I mean they give you a lot of free stuff. They offer free breakfast, free wine hour with meats, cheese, and crackers, free wifi, free bottled water every morning with chocolates and the daily weather forecast. Everyone was extremely friendly and accomodating. My only complaint is the hotel rooms are […] a bit on the small side, but we really enjoyed ourselves and would definitely come back. Read moreGenuine Hotels.com guest review
Response by Inn At Union Square Dear Guest, Thank you very much for visiting the Inn at Union Square and for sharing your comments. We value all guest feedback and appreciate your compliments of our friendly and accommodating service, complimentary WiFi, breakfast and wine hour. On behalf of all the staff, we look forward to your return Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square
"Hidden Jewel amongst giants"
The Inn at Union Square is a quant San Francisco treasure hidden amongst the giant buildings and corporate hotels encircling Union Square. The staff was very helpful and tended to your every needs. The Free internet, Continental breakfast and wine & cheese get together was an unexpected plus that shows up many of the bigger hotels. Although there is […] no A/C. this is San Francisco not Miami. It's all part of the City experience! Read moreGenuine Hotels.com guest review
"Great boutique hotel."
An absolutely wonderful hotel. Friendliest staff ever. Delicious breakfast pastries (not your usual packaged variety). Also lovely wine and cheese evening offering. Junior King room was just right for a couple.Genuine Expedia guest review
Stayed here for two days and absolutely loved it. The staff is very friendly and the rooms make you feel like if you are right at home.Genuine Hotels.com guest review
"Weekend getaway with xmas shopping"
Our Favorite San Francisco Hotel! We Have Stayed Here 5-6 Times Over The Last 10 Years. Great Breakfast Friendly Staff Quiet Location Next To Union Square Shopping My Husband Love It Here!Genuine Hotels.com guest review
Response by Inn At Union Square Dear Guest, Thank you for your recent stay at the Inn at Union Square and sharing your kind comments. We sincerely appreciate your continued patronage and look forward to welcoming you back to you home in San Francisco Kind Regards and Safe Travels, Norbert Mede General Manager Inn At Union Square
"Lovely boutique hotel in Union Square"
This Inn is our favorite place to stay in San Francisco. It's cozy and convenient. We love the breakfast spread that's served each morning. There's a nice sitting area on each floor with tea and coffee always available, as well as fresh apples and oranges. There's a wine and cheese hour in the late afternoon. The location is very convenient.Genuine Expedia guest review
"Didn't want to leave!"
We had our best hotel experience here! Everyone we came into contact with was exceptionally nice and helpful. We were expecting big city feel but received a small town welcome! From the amazing breakfast to the wine reception, fresh baked cookies and turn down service with bottled water and chocolates every night we had trouble going home! Thanks Wayne […] for your amazing hospitality and suggestions of things to do/see and eat in the city. We loved the boutique feel of the hotel and thought it was exceptionally clean. The hotel has a super great location on a quiet side street but right downtown in the middle of everything. The staff was so nice and helpful from booking our hotel room to reserving a cab for our departure we sure felt spoiled! Thanks again for everything. We'd make a trip back to the city just to stay here again! Read moreGenuine Expedia guest review
"Great hotel at an excellent price"
I travel a lot for work so I see a lot of hotels. I stayed here for 3 nights . It's an old building in a very high rent district so the rooms and baths are on the small size. Other than that, the place is terrific. Unbeatable location (a block off Union Square, 3 minutes to BART, on the trolley line), really nice staff, decent "continental" breakfast […] that adds hard-boiled eggs for protein, coffee & cookies at most hours, comfortable bed, upscale Aveda products in the bath, bathrobes. The windows work; mine overlooked a mini-fountain. I did not try the free happy hour. Farallon up the street and a sushi restaurant a few blocks further are great dinner choices. Read moreGenuine Expedia guest review
The staff at the hotel were wonderful and very accommodating and friendly. the elevator repair noise was disturbing mostly because my room was adjacent to it. The room was very small but clean, however for my needs it was too small. It was challenging for 2 guests to shower and prepare for the day in such a small space. The fact that there was no air […] conditioning wasn't a concern for me when I made the reservation but it was over 80 degrees while I was there and therefore the room was a little warm. The location is great however, considering the cost of the room I would probably choose something different in the future. Read moreGenuine Hotels.com guest review
Staff helpful with questions, was able to have an early check in.Genuine Expedia guest review
Loved staying at the Inn at Union Square. The best parts included the social gatherings for wine and cheese and breakfasts where we got to meet many other guests from out of the country. The staff was kind to get us a breakfast the night before because the Nike Womens Marathon started before breakfast hours.Genuine Hotels.com guest review
Response by Inn At Union Square Thank you for your recent visit and congratulations on completing the Nike’s Womens Marathon. We are very pleased you stayed with us and enjoyed the evening wine hour and our kind staff. Looking forward to your return for next years race. Kind Regards and Safe Travels
"Boutique on Union Square"
This is a very small boutique hotel in a great location by Union Square across the street from the St. Francis. Room service is by Morton's adjacent to the hotel. Rooms are somewhat small but comfortable and clean. The rooms have heat and a ceiling fan, but are not air conditioned. Generally, this would be OK in San Fran, but I was there on the warmest […] days of the year, and the room never got below 75, so it was a bit uncomfortable sleeping. Usually this should not be a problem. Bathrooms are reasonably large - not New York small standard - and well equipped. The wine and cheese in the afternoon is nice. Read moreGenuine Expedia guest review
"Great Hotel in a Great Location"
Couldn't have picked a better place. The staff was very friendly and helpful. The rooms were clean, updated, and quiet. The location is just off Union Square, convenient access to Bart, cable cars, and easy-to-find cabs. Plenty to do within walking distance. Felt very safe walking the area at all times of day. Great for business or personal travel. […] We will absolutely stay here next time. Highly recommend this hotel. Read moreGenuine Expedia guest review
"Really Great Boutique Hotel!!"
The hotel was very clean, cozy and decorated in an old San Francisco decor. The staff was very professional and went above and beyond to make sure that our stay was an enjoyable one.Genuine Expedia guest review
"Great stay, Great Inn, Great people"
This Inn is a secret treasure in San Francisco! The location was fantastic. Our room was small but extremely comfortable, just the right amount of space for the two of us. The staff was exceptional and the complimentary continental breakfast very good. The wine and cheese event each night was the highlight of our trip. We met very interesting people […] from across the US and Wayne the Inn Keeper made sure to stop by each night to find out if we need anything and to entertain us with a few stories. I am recommending this gem to everyone I know! Read moreGenuine Expedia guest review
"Friendly Staff; Great Location"
Stayed to go to Giants game. Easy walk to the Park. Staff very friendly and helpful. Nice wine and cheese in evening. Seconds from Union Square. Updated room even though smallish. Would stay again.Genuine Hotels.com guest review
"Small things are big."
Great Hotel with small touches found in upscale pricy hotels and very friendly and helpful staff. Appreciated the umbrella, make-up remover, and free bottled water, not to mention the wonderful cookies, fresh fruit and nightly chocolate. Loved our stay and plan to stay there again. K & A from New Orleans.Genuine Expedia guest review
Nice place in the middle of Union Square, front desk very friendly and helpful. Room clean and nice. Great little hotel in middle of everythingGenuine Hotels.com guest review
"I'll be back"
The small boutique hotels often cause me pause, not knowing just what I'll find. But I loved this place! The staff was incredible, they provide a great complimentary breakfast and evening wine and cheese, and my queen room was great! Back of the hotel so I avoided the street noise which I imagine coud exist in the front. Great location too.Genuine Expedia guest review
"Personable, professional, homey and great location"
Great boutique hotel right off Union Square. Love the personable service and staff. Excellent continental breakfast and evening cheese and wine service. Bed was very comfortable and free wifi is always appreciated. Will definitely be back.Genuine Hotels.com guest review
Unexpectedly wonderful!!Genuine Hotels.com guest review
"Close to Union Square"
Very nice, friendly staff, clean comfortable room!Genuine Expedia guest review
"Really perfect location"
Lovely hotel with caring and knowledgeable staff. 'Tasteful' is the best word to describe every aspect of this charming little gem.Genuine Hotels.com guest review
This is a wonderful hotel, friendly staff, clean, quiet and in a great location. I will definately stay here again and have already recommended it to friends.Genuine Expedia guest review
"what a nice surprise"
I go up to San Francisco several times a year from San Jose for a "staycation" and have stayed at many hotels. I found this hotel to be a great value for the money. The staff was warm and accomodating. I wasn't expecting the wine and cheese reception, but had some great conversation. The continental breakfast was wonderful, complete with small trays […] to carry things back to the room. All these things, plus a great location, make Inn at Union Square a great choice Read moreGenuine Hotels.com guest review
"Too hot and too noisy."
As there was no airconditioning we had to open the windows to get some fresh, cooler air, then the noise of the airconditioner from next door kept us awake all night. The bed was supposed to be a queen and it was a double. Staff were attentive, breakfast was adequate, wine and cheese tasting OK but I wouldn't stay there again. I had been looking forward […] to a nice night's sleep. Read moreGenuine Expedia guest review
"Great room, excellent staff"
We had a wonderful stay at The Inn at Union Square. It is a great location next to Union Square, cable cars and fine restaurants. But the staff at the hotel was fantastic. They were very friendly and very willing to answer all our questions and tend to all your needs. We will return to The Inn at Union Square.Genuine Hotels.com guest review
Great experience. A boutique hotel with the service to keep you coming back. Breakfast daily, wine hour, even a newspaper. And a caring staff. It's an older building, but every floor has a sitting room with a fire place to enjoy a cup of coffee and a bite. They even provide umbrellas for the occasional drizzle (Thank YOU!) The service was excellent. […] I called when I landed in San Fran to find the quickest method to get there. They gave me great advice and had me checked in when I arrived. I was leaving in the morning to work and was greeted by the housekeeper, who smiled and was sure to check if I had eaten breakfast. Every restaurant recommendation was on the money. Quiet and relaxing. You won't have a great view from your room, but you will avoid the very noisy streets. Read moreGenuine Expedia guest review
"where to stay in san fran"
lovely little boutique hotel surrounded by good restaurants and close to all the shops and cable car departure. staff very friendly and helpful. nice continental breakfast and wine and cheese every evening.rooms clean ,comfortable and quiet. i would certainly return there anytime.Genuine Expedia guest review
"Hard Mattress - Bad Sleep"
Bed was uncomfortable/hard mattress. Otherwise, the hotel and staff were great.Genuine Expedia guest review
"Attention to Detail"
This is not the most modern or luxurious hotel in San Francisco, but it's by far my favorite we've stayed at. Rooms are comfortable, clean, very quiet, private, and most of all, the attention to detail at this hotel is exceptional. Service was exemplary, and all the extra little touches made it special.Genuine Hotels.com guest review
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