"One of the worst stays of my life"
I booked this hotel, because it had relatively low rate. Upon check-in, I was shown into a room, that had one little window - facing walk-way. So people who were going into their rooms, passed by, looking right in your bed. After asking to be put in a different room, I was put in a room facing directly another building and a balcony of an apartment. […] It was so close you could nearly touch it. In the middle of the day - both rooms were so dark, you would have to have lights on. After refusing to stay in either, I had to pay extra $15 / day for an "upgrade" to a room, which was ok, but by this stage, coupled with $15 resort fee, $15 upgrade, this hotel became more expensive than other hotels with 4 stars near by. I will leave the fact that there is a major construction going on right in front. One last thing - the manager, when checking out - and after giving me an attitude offered "cookies" to everyone else, who was checking out, BUT me. I thought it was a nice personal touch completing my horror stay at yet another horrible Aqua hotel. NEVER AGAIN AQUA hotels.... You should be closed down. Read moreGenuine Hotels.com guest review
My husband and I PCS to HI and stayed at the Aqua Pearl. The room was a bit disappointing -there was a sofa in yes advertised room but not in the actual room. Service was excellent though -very friendly staffGenuine Hotels.com guest review
"Noisey is all I can say"
Rate was high for the area in which it was located. It was impossible to sleep at night with all the bar noise below in the building even though I was on the 9th floor. No hotel amenities to speek of. It is a lower class hotel left early and found another hotel on island which was less expensive, much nicer and in a very convenient location for sight […] seeing Oh and very quiet ZZZZZ. Read moreGenuine Hotels.com guest review
"One night stay"
We booked this on the same day we stayed because of a travel delay. It was expensive and not a good value for the dollar. The rooms were very basic but clean. Front desk staff was polite. Had to park in secondary lot 5 minutes walk away as their lot has maybe 20 spaces.Genuine Hotels.com guest review
"It was great. The staff was great."
Many thanks to Charity, Alex, Robert, and the whole staff. Hotel was fine. The only problem was extreme lack of parking. I would especially recommend this place for pet owners!!!! I loved it except lack of parking. They did a great job.Genuine Expedia guest review
The room was very noisy at night due to the adjoining bar. Thus it was hard to sleep.Genuine Hotels.com guest review
Clean rooms. Great location. Fair price. What. Else do you need. Also friendly people.Genuine Hotels.com guest review
"Nice hotel and a very friendly staff!"
My family and I enjoyed our stay at the Aqua Waikiki Pearl! The hotel suite was huge and fit all seven of us perfectly! The hotel was in good condition and located right in the middle of everything!Genuine Expedia guest review
"Good hotel and close to shopping and beach."
Hotel staff outstanding and everything is very close.Genuine Expedia guest review
"Our Stay in Honolulu was made pleasant"
We had excellent suggestions for enjoying our vacation made by the staff and concierge at the Aqua Pearl in Waikiki. All the staff was pleasant and helpful.Genuine Expedia guest review
"Close to things"
Nice place to relax after shopping. Wish things was the same as Before.Genuine Expedia guest review
"Not worth the price"
Hotel is decent enough but costly. I have to mention that the room cleaning staff were honest. I had to leave the hotel in hurry for sight seeing and left the bags unlocked.Genuine Expedia guest review
"Close to Waikiki"
Third bedroom was a partitioned area off the common living space not exactly a separate bedroom as I was expecting and the 2 bathrooms were all connected so if you want privacy you had to go around and lock multiple doors then remember to unlock them. Only had dishes and flatware for 4 people in the kitchen.Genuine Expedia guest review
"Good location with all the basics"
Honestly, the Aqua Waikiki Pearl has everything you need since you shouldn't be spending most of your time in your room anyways. All the basics with friendly and courteous staff was perfect for us. Great location as well.Genuine Expedia guest review
"Family Vacation 2014"
Hotel is decent for those who do not use the amenities but just want a clean bed and kitchen. TV was only in the living room. Parking is a premium but their overflow parking was not far at all. The location is great and kitchen was fully set up all you need is your food and liquids. Beach towel service was great. We would go there again.Genuine Hotels.com guest review
On my reservation it said we could get a roll away bed for free but that was not the case according to the hotel. Beds weren't very comfy, but the hotel was a great location in Waikiki and I would stay again.Genuine Hotels.com guest review
"the staff was really helpful"
our stay was great, there was a guy at the front desk he was great his name is KEVIN, great customer service. thank you so much .Genuine Hotels.com guest review
"Staff extremely good"
The staff was very friendly and helpful. I would rate them a 10. Short walk to the beach. Room was ok.Genuine Hotels.com guest review
Our stay was very convenient especially when it's on Waikiki. The only thing that I can say was a down fall was our location of our room. The only view we had was a building across from us that sort if look ghetto. My friends and felt uncomfortable opening the curtains because we see that they could see us we closed it half way, wish the window was […] tinted or something. Overall the stay was fair. It was convenient and clean. Front desk agent were friendly and it was kind for them to let me borrow an umbrella when it was raining. It didn't stay in the room much but it was nice coming to a comfortable bed after a long day of adventure. Mahalo for the hospitality. Read moreGenuine Hotels.com guest review
"Great Little Hotel"
I stayed here at the beginning of April 2014 for a long weekend, and absolutely loved it. The staff was incredibly friendly, helpful, and cheerful (even those on the midnight shift!). It was very close to the beach, there was a grocery store around the corner from it, and all my tours picked me up around the corner (at another hotel, incidentally) from […] this one. This is not a super fancy place. The walls are pretty thin. But it is close to everything, clean, safe, and has great staff. Now, my shower drain was clogged, and the faucet in my sink leaked, but the staff was very quick about repairing them. I can't hold the leak faucet and clogged drain against them (things happen!), but I do appreciate and commend their quick response. I never had problems after that! I have been recommending this place to people, and would definitely stay there again! Read moreGenuine Expedia guest review
The hotel it's self was clean and good sized for the price but the management was terrible. I had to call several times after my leave to have them release the $100 hold on my account. Every time I called they were more and more irritated. I wouldn't have kept calling if they had released the money when they said they did. I was the one who should of […] been aggravated on the phone with them, not the other way around. Being a local from the islands I was hoping to be treated with a bit more respect. Enjoyed the nice room but you won't see that $100 again until 3 days after your checkout. Won't ever stay again. Read moreGenuine Hotels.com guest review
"Room keeping was unacceptable..."
Hotel stuff were all kind and high ability, but room cleaning was unsatisfied. When I take a shower first night, sands of previous resident had been left on the bathtub, they never change the face towel to the new one (why they do not exchange all used towels?), floor carpet was every time dusty.Genuine Expedia guest review
Staff were kind and warm. Hotel was very clean. Location was close to beach and restaurant. Would come back again.Genuine Hotels.com guest review
The service was great, staff was very pleasant and helpful. Room was big and cleanGenuine Hotels.com guest review
"Helpful staff and Clean environment"
I really enjoyed my stay at the Aqua Waikiki Pearl. On this trip, we were constantly moving and had days filled with activities. My last concern was the hotel because I knew we wouldn't spend much time there. The time I did spend there was restful and peaceful; which is exactly what I needed in between activities. The staff was knowledgeable and helpful […] and housekeeping kept rooms clean and comfortable. Overall my stay was excellent! Read moreGenuine Expedia guest review
"The location of hotel is very good"
Location is very good except the road cleaning trucks make noise. But that is beyond hotel's control. The staff was very friendly and helpful. They greeted every-time we met them which felt good. Room was spacious and clean.Genuine Expedia guest review
Location was excellent hotel staff very helpful, went out out of their way to make our stay as pleasant as possible. If possible I would give them 5 thumbs up!!!! Thanks D R WilsonGenuine Hotels.com guest review
"Efficient, Clean, Friendly Staff"
I stayed here one night for business while visiting from Maui. The staff is the best thing about this hotel. They were so friendly and helpful! I left my car keys in the room the day of check out and they called me right away to let me know they had them at the front desk. The hotel and room overall was clean. It's definitely an efficiency type hotel, […] but it was only a 2 minute walk away from my customer and the location was convenient to all the Waikiki spots. I would stay here again. Read moreGenuine Hotels.com guest review
the parking conditions were horribly bad to tight of a space, and you have to walk two to three blocks down to park your rental and walk back to the hotel and you have to pay $20.00 a day to park your rental car their and you don't get that money back. I spend 40.oo for two nights to park my car and I dis not get that money back. I thought hotels suppose […] to provide their guests with parking. this is not a good experience for me on this hotel Read moreGenuine Hotels.com guest review
"Affordable and Descent"
Its a good hotel and it is convenient great location and they allow pets.Genuine Expedia guest review
Staff were great and very friendly. Only a five to ten minute walk to the beach. Had roaches in the kitchen and not a complete set of outdoor furniture. Bedding and bathroom were up to date.Genuine Hotels.com guest review
I would stay there again. The staff was friendly and the rooms were clean.Genuine Hotels.com guest review
"Awesome staff, close to beach & shopping"
Each and every one of the staff were very friendly and helpful. Room was a good size, but carpet was a bit sticky.Genuine Expedia guest review
"fairly close to beach"
overall I was somewhat disappointed in this property. the main drawback was the location - I would not recommend this area of Waikiki - there is a sports bar in the building and there was lots of noise in the evening - in particular loud motorcycles all hours of the night - I would not recommend this property and would not stay here againGenuine Hotels.com guest review
friendly and very cleanGenuine Hotels.com guest review
"Excellent Staff Service- particularly Harry & Paul"
No problems while staying- my only comment would be that it would have been better to have a room with a balcony or doors/window you could leave open!Genuine Hotels.com guest review
"A little bit noisy"
Outside the window is the street and there is a bar downside. It is a little bit noisy.Genuine Expedia guest review
"walking distance to stores and restaurants"
wonderful time didn't want to leave. room was clean. staff was nice and helpfulGenuine Hotels.com guest review
"Hotel was overbooked."
When we got there, we've been told that hotel was overbooked. And moved different location. And there, they only had us in studio with one bed. I booked as 2adults and 2 children. Supervisor there was wonderful to accommodate us, giving free parking for 2 days, extra bed, making sure we are okay. Staying there was fine. We were there to visit to our […] families, so we just needed to place to sleep. That's why I rated aqua Waikiki in low grade. Thank you. Read moreGenuine Expedia guest review
"Nice hotel and beach was close."
Was able to walk to beach in about 5 minutes. Room was clean.Genuine Expedia guest review
"Nice, clean hotel. Walking distance to the beach."
Staff was very friendly and room was clean and comfortable.Genuine Expedia guest review
"overall hotel experience"
Not badGenuine Hotels.com guest review
The room was super nice for the price we paid. The only thing was we could everything next door unless we had our tv on really loud and i just wish they had a bigger parking lot.Genuine Hotels.com guest review
"Convenient But Needs Updating"
Staff was very positive and helpful. First night took 4 trips to front desk to get in room. Key cards didn't work at all. Security card had to let me in. Telephone also did not work. Finally got TV working. Beds were hard. I prefer a softer bed. I asked to be moved and second room on a higher floor was much larger with a balcony but it overlooked other […] hotels, not Waikiki beach.Hotel was convenient, just behind Macys store. Starbucks, mini mart near by. Carpets needed to be replaced. I would not stay here again. Did allow a pet but I ended up not needing this item. Evening noise carried. Read moreGenuine Hotels.com guest review
"Good hotel. Near Resturant."
Good hotel. Friendly service. Close to all the shops. There is a Japanese undo Resturant. And a seafood buffet next door. Beach it's 5 mins walk.Genuine Hotels.com guest review
Overall a good stay. The rooms are very large, the beds are comfortable and the location is perfect--within walking distance to the beach, shopping, and restaurants. My complaints are relatively minor except one: the carpet desperately needs a cleaning. As soon as you walk in the room, stains are obvious. I was in room 410 and the carpet was the same […] in my parents' room, 804. It just kind of made the room seem dingy overall when it otherwise would not have been. Other than the carpet, because of the location, the place was noisy due to traffic and the balconies just overlook the street, so are nothing special. Read moreGenuine Expedia guest review
"Getting a bit dated"
Overall would be 3.5 but can only give a 3 or a 4 - better than a 3 but not quite a 4. The only things I could really fault were that things were getting a bit dated - like the air conditioner was old and hence loud to cool the room down, and that the room window looked straight out into the open public hallway so there was no privacy with the curtain […] open - a shame in beautiful Hawaii. Read moreGenuine Expedia guest review
Hotel is really nice, I enjoyed my stay there. My only problem was parking was a little inconvinient, however the hotel staff is very helpfull in every matter.Genuine Hotels.com guest review
"ALOHA! Nicest most helpful staff! Beautiful Hotel!"
We stayed here for our honeymoon and it was worth every penny, but was reasonable all the way around. We will be back again and you will not be disappointed if you book here! There are rooms with better views so if that is something you need make sure to book one of those specifically! We didn't have the best view but we could still see the water! Plus, […] we didn't stay in our hotel much! Aloha! Read moreGenuine Expedia guest review
"convenient location, nice staff, a bit loud"
The staff is super friendly, and the room was spacious and comfortable and I can't expect anything better for a budget price hotel. Very convenient microwave and fridge in the room, too. The reason I gave it only 5 stars is that the entrance to the room is along the outside wall. So everyone who passes the room on the way to the elevator can be heard […] inside since the outside walk way cannot be carpeted to muffle the footsteps or talking. My neighbors were also in the habit of banging the door loudly. If you're a light sleeper who goes to bed early or wants to sleep in, this isn't for you. Read moreGenuine Hotels.com guest review
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