"Excellent Staff Service- particularly Harry & Paul"
No problems while staying- my only comment would be that it would have been better to have a room with a balcony or doors/window you could leave open!Genuine Hotels.com guest review
"A little bit noisy"
Outside the window is the street and there is a bar downside. It is a little bit noisy.Genuine Expedia guest review
"walking distance to stores and restaurants"
wonderful time didn't want to leave. room was clean. staff was nice and helpfulGenuine Hotels.com guest review
"Hotel was overbooked."
When we got there, we've been told that hotel was overbooked. And moved different location. And there, they only had us in studio with one bed. I booked as 2adults and 2 children. Supervisor there was wonderful to accommodate us, giving free parking for 2 days, extra bed, making sure we are okay. Staying there was fine. We were there to visit to our […] families, so we just needed to place to sleep. That's why I rated aqua Waikiki in low grade. Thank you. Read moreGenuine Expedia guest review
"Nice hotel and beach was close."
Was able to walk to beach in about 5 minutes. Room was clean.Genuine Expedia guest review
"Nice, clean hotel. Walking distance to the beach."
Staff was very friendly and room was clean and comfortable.Genuine Expedia guest review
"overall hotel experience"
Not badGenuine Hotels.com guest review
The room was super nice for the price we paid. The only thing was we could everything next door unless we had our tv on really loud and i just wish they had a bigger parking lot.Genuine Hotels.com guest review
"Convenient But Needs Updating"
Staff was very positive and helpful. First night took 4 trips to front desk to get in room. Key cards didn't work at all. Security card had to let me in. Telephone also did not work. Finally got TV working. Beds were hard. I prefer a softer bed. I asked to be moved and second room on a higher floor was much larger with a balcony but it overlooked other […] hotels, not Waikiki beach.Hotel was convenient, just behind Macys store. Starbucks, mini mart near by. Carpets needed to be replaced. I would not stay here again. Did allow a pet but I ended up not needing this item. Evening noise carried. Read moreGenuine Hotels.com guest review
"Good hotel. Near Resturant."
Good hotel. Friendly service. Close to all the shops. There is a Japanese undo Resturant. And a seafood buffet next door. Beach it's 5 mins walk.Genuine Hotels.com guest review
Overall a good stay. The rooms are very large, the beds are comfortable and the location is perfect--within walking distance to the beach, shopping, and restaurants. My complaints are relatively minor except one: the carpet desperately needs a cleaning. As soon as you walk in the room, stains are obvious. I was in room 410 and the carpet was the same […] in my parents' room, 804. It just kind of made the room seem dingy overall when it otherwise would not have been. Other than the carpet, because of the location, the place was noisy due to traffic and the balconies just overlook the street, so are nothing special. Read moreGenuine Expedia guest review
"Getting a bit dated"
Overall would be 3.5 but can only give a 3 or a 4 - better than a 3 but not quite a 4. The only things I could really fault were that things were getting a bit dated - like the air conditioner was old and hence loud to cool the room down, and that the room window looked straight out into the open public hallway so there was no privacy with the curtain […] open - a shame in beautiful Hawaii. Read moreGenuine Expedia guest review
Hotel is really nice, I enjoyed my stay there. My only problem was parking was a little inconvinient, however the hotel staff is very helpfull in every matter.Genuine Hotels.com guest review
"ALOHA! Nicest most helpful staff! Beautiful Hotel!"
We stayed here for our honeymoon and it was worth every penny, but was reasonable all the way around. We will be back again and you will not be disappointed if you book here! There are rooms with better views so if that is something you need make sure to book one of those specifically! We didn't have the best view but we could still see the water! Plus, […] we didn't stay in our hotel much! Aloha! Read moreGenuine Expedia guest review
"convenient location, nice staff, a bit loud"
The staff is super friendly, and the room was spacious and comfortable and I can't expect anything better for a budget price hotel. Very convenient microwave and fridge in the room, too. The reason I gave it only 5 stars is that the entrance to the room is along the outside wall. So everyone who passes the room on the way to the elevator can be heard […] inside since the outside walk way cannot be carpeted to muffle the footsteps or talking. My neighbors were also in the habit of banging the door loudly. If you're a light sleeper who goes to bed early or wants to sleep in, this isn't for you. Read moreGenuine Hotels.com guest review
"WiFi in Room horrible"
The second star for their nice and very friendly. But, the WiFi in my room don't last and the signal was so bad.Genuine Hotels.com guest review
Good room for an affordable rate.Genuine Hotels.com guest review
"good price for location"
most of the staff are nice. i enjoyed my stay, but im not sure i come back to this hotel. on my 1st day, i found other guest's hair and some stuff remaining in bathroom. plus, the sheets was not clean (found blood spots, shoe print etc.). so i asked on the notes with tip on second day, it did not work. so i asked the front desk, it did not work. after […] all, it took 3 nights to get clean room and new sheets. Read moreGenuine Hotels.com guest review
"Nice staff uncomfortable beds"
The hotel was ok. Staff was nice and pretty chill which I liked and the free wifi was a plus. I think the free wifi was the best thing they had though. The bed was really uncomfortable! It's too hard and the pillows are really flat. My bf and I would wake up with aches and pains. I was also a little disappointed we didn't have a comforter. This place […] is good for a day or two. We stayed for 3 nights and were missing our own beds. Read moreGenuine Expedia guest review
"Central location and pet friendly"
I recently stayed at the Aqua Waikiki Pearl for a second time and it was better than the first time. The hotel staff , excellent customer sevice, very informative and friendly. I really appreciate that. I would recommend this reasonably priced hotel that has basic amenities that nearly duplicate all the comforts of home.Genuine Hotels.com guest review
"Close to beach, but noisy"
Got the parking-lot view on floor near the laundry machines -very noisy from cars, laundry-mat, slamming doors, crying babies and morning wake-up @ sun-up from chirping bird army - no kidding!! Rooms are quite a bit older than the photos. Staff is really nice, helpful. Stayed thru new year's - received a gift bag with snacks, a unexpected nice touc […] h. Read moreGenuine Expedia guest review
"Horrific even for a three star."
The hotel should be torn down. I can't put into words what I paid to stay here on New Years Eve because it will make me cry. Anything over one dollar would be too much. I would have felt cleaner and more relaxed had I slept on the beach. I might have even felt safer. It is probably the most depressing hotel I have ever stepped in. Of note, the lights […] were so dim I am convinced the establishment was trying to hide something very scary from you. I did not check under the bed; too much. The staff is friendly but that does not make it worth your money. I am sure a Wal Mart Greeter could make you feel just as special. Save your money and go camping. I am NOT joking. Read moreGenuine Expedia guest review
"Perfect locationn for holiday in Waikiki"
Very good customer service. Very friendly staff. Rather expensive to buy little thinks like soft drinks and food from the stores nearby. well I guess that's the price to pay to stay in in WaikikiGenuine Hotels.com guest review
"Great Honolulu hotel!!!"
Excellent! Hope to be able to book there next visit to Honolulu.Genuine Hotels.com guest review
"Aqua Waikiki Pearl , great hotel for the price."
I recently booked a room through Expedia, and it was easy and quick. I stayed at the Aqua Waikiki Pearl for 10 days. The staff was very courteous and helpful. The location was convenient and central. I would recommend this hotel to anyone on a budget.Genuine Expedia guest review
We were very disappointed in our room. It was like a box - the only view was the balcony walkway - so we couldn't even open our drapes. The room was not very clean, the TV was very small with poor quality picture. We did really think all the hotel staff were extremely courteous, helpful, and friendly - quite impressive. The location is convenient enough […] - only a few blocks to the beach. We intended to stay 6 nights but checked out after only 1 - moved to the Hyatt. Read moreGenuine Hotels.com guest review
not enough parking to accomodate people staying there.Genuine Hotels.com guest review
Check in was swift and courteous. Room was in great condition. Would recommend this property to friends!Genuine Hotels.com guest review
"Seedy lifestyle then this is your place."
Two things that I hated about this place. Number one the noise and clientele that roam the area at night. But mostly the fact you have to pay twenty three bucks for parking in an unprotected and dirty lot in back of the hotel. You have to pay even if you can't find a parking spot in back (only about 12 spots total). You then have to go two blocks away […] and park in a public parking garage (where you have to pay again) and bring the receipt to the hotel for the hotels parking fee to be deducted. Why are they charging for a parking area that is unsecure and dirty? It's not like they have to pay an attendant or someone to clean it up. If you don't have enough spaces for everyone then say so at the beginning and not after they come back late at night and are tired. Read moreGenuine Expedia guest review
good room!Genuine Hotels.com guest review
"Great location, kind of..."
Overall for the money, it was a good hotel. The staff was very friendly. The room was clean and spacious for a room in Waikiki. (Most places in Hawaii are small and cramped.) The location is great as far as being walking distance to everything including the International Marketplace, Waikiki beach, the Honolulu Zoo, and lots of great places to eat. […] The location is bad in terms of it's right by a lot of night life and the noise does not get blocked out well in the room. We stayed here for the Honolulu Marathon weekend and I had to wake up early to get to the start line. I couldn't sleep due to all the weekend partiers staying up late in the bars downstairs. If you don't mind the noise, excellent place to stay. Read moreGenuine Hotels.com guest review
"I'd stay here again."
This hotel is close to everything. The rooms were clean and adequate for our one night stay. We had a/c, a TV, a microwave, refrigerator and a coffee pot. We lucked out and got parking, but, I could see how this might be a problem - not many spaces.Genuine Hotels.com guest review
"OK for the money"
I only had to stay one night. While the staff is friendly, the room itself leaves something to be desired. It certainly needed Febreeze. I could not identify the smell. The room was in much shabbier condition for the money I paid. It looks more like a budget hotel. The WiFi is fast, though. There is a quaint little bar downstairs that serves cheap maitais. […] However, I will not stay here again. Read moreGenuine Hotels.com guest review
"Stayed over night before cruise."
Staff was accommodating and very friendly!Genuine Expedia guest review
No pool, no breakfast in the hotel,big rooms, close to everywhere.Genuine Expedia guest review
It's not the Hilton, but then again neither is the price. If you're not the type that needs marble floors, polished silver, and a nanny to hand feed your purse-bound lap dog, then the Aqua Wakiki just might be for you. It's updated, clean, centrally located in Waikiki (Great Location), and just an all around good value for your hard earned dollar.Genuine Hotels.com guest review
"Nice hotel in Waikiki."
We had a junior suite. All facilities were great but I didn't like room amenties. Towels were worn out. I guess its a value of the price I paid. Location is very convenientGenuine Expedia guest review
Great hotel, room smelled pretty bad, needs a good airing out and updating.Genuine Expedia guest review
"Short walk to the beach"
I just spent 5 days/nights and enjoyed it immensely. Everything about the hotel was good - friendly and helpful staff, nice sports pub attached, clean and well maintained. I would have given a straight 5 stars, except it was located 2 blocks from the beach. I guess I should have given it higher points for that, as it forced me to at least walk to the […] beach to sip adult beverages. Would definitely stay at this hotel again. Read moreGenuine Hotels.com guest review
Everyone was very friendly and niceGenuine Hotels.com guest review
"Older hotel, great staff, walk tol the best stores"
Only a few steps from the main shopping and nightclubs,this old but well cared for hotel boasts clean (if older) rooms and facilities, an amazingly friendly staff and great prices. The location was amazing, close to everything!Genuine Hotels.com guest review
"Close to everything in Waikiki"
Located in middle of Waikiki makes it close to just about everything in the area. Window type AC was so loud it interfered my sleep.Genuine Hotels.com guest review
"Nice hotel close to beach, near Starbuck coffee."
Price is right. Some electrical outlets don't work. Some night lights don't work. But good cleaning service. Parking is terrible. Hotel only has 20 parking spaces, first come first serve. I was told to park at the Waikiki World Trade Center nearby, which they charged $45/day, but Hotel did reimbursed $25 per day.Genuine Expedia guest review
The staff and the hotel were great. When I first saw the hotel, I wasn't impressed, but after meeting the staff (especially Robbie and Ese) my impression changed. Those two went out of their way to help us whenever we asked for something.The tree in the back that had a thousand birds in it, greeted us every night when we came back and in morning before […] we got out of bed. On the last night, we were moved up to the ninth floor and we had a room with a balcony (thanks to Robbie). These rooms were choice. We really had a good time. Read moreGenuine Expedia guest review
There was no place to park. Specificly asked for two beds and when we got there, there was one bed. Front desk person told me I needed to read the fine print on my contract with Expedia.com. After I told her I booked it through Hotels.com she happened to find a room with 2 beds. Overall a shady experience. I will not stay there again.Genuine Hotels.com guest review
Convenient location near everything Waikiki and beaches, really handy at night to not have to drive anywhere. Budget accommodation style but tidy and presentable with lovely staff. Hawaii is amazingGenuine Expedia guest review
For its location, size and price, we picked a 2-BR suite at the Aqua Waikiki Pearl for our high school reunion getaway. It was a very good decision. As advertised, the 97 sqm suite had 2 bedrooms, a living room, a large lanai, wonderful airconditioning and a functioning and well equipped kitchen. This suite could well sleep 6 with 2 double beds and […] a double sofa bed. It had enough power outlets for all our charging needs. Another bathroom would have been nice, though. Located right in the heart of touristy Honolulu, a few minutes walk from Waikiki beach, this quiet hotel is nestled in the heart of the action. With so much food and ABC outlets within a few blocks, it makes it hard to choose where to eat. The housekeeping, front desk and security service and staff were admirable. Always friendly, very accommodating and snappy. Since we rented a vehicle, we needed parking. The hotel had over 10 slots and if you're unlucky, there is an auxiliary parking building 2 tiny blocks away for $3 less a day. I just wish 1) the hotel could put roofing or a tent under the tree where 2 slots are and save the cars from buckets of bird poo. Poor you if you land on these slots. Or better, have a 2 level parking structure to accommodate more cars. And 2) provide a more decent smoking area for smokers. Overall, we were so happy we chose to stay here. Our pockets are intact too. Read moreGenuine Hotels.com guest review
"Nice little touches and close to beach."
Very pleasant. Staff was quite friendly, room was well appointed; proximity was excellent.Genuine Expedia guest review
Only one negative, rooms not sound proof. Morning delivery trucks very noisy at 6 am.Genuine Hotels.com guest review
The staff was very friendly. Location is good for Waikiki interests as it is close to nearly eveything in Waikiki. The night was very noisy with late city activity going on in the streets below and traffic. Otherwise, well worth the money you save/Genuine Hotels.com guest review
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