"Needs a better parking setup."
We had to park in the adjacent building, the Waikiki Trade Center and that kinda sucked having to walk from the hotel to the parking structure.Genuine Hotels.com guest review
Don't think the rates match this hotel. Even though I got a discounted room, don't think it was worth the rate. First night I was charged my booking rate and the next night I was charged $80,00 more. The front desk said the price difference was based on room occupancy. I've never heard of this before. Very limited parking for guest. It seems the employees […] get to park here and don't give right of way to hotel guest. No ocean view. I looked into a parking lot. Defiantly not recommending this hotel. Read moreGenuine Hotels.com guest review
"Friendly staff; so-so rooms"
I was disappointed in the hotel. The sheets and towels were clean but the room's upkeep was marginal. The tub was slow to drain (hair clog) and when the room was switched the second room's toilet ran constantly due to a bad flap seal. Finally the third room was OK. Overall it was not a very good experience for a two night stay. On a happy note, the […] staff was very friendly and helpful despite the problems of the pluming issues. Read moreGenuine Hotels.com guest review
"Not what I expected"
Parking is horrible. Hotel is very dirty. Good location but I'd rather pay a little extra to stay at a cleaner hotelGenuine Hotels.com guest review
"Worst Hotel we ever been at"
We stayed at the hotel for a week(!) and unfortunately, we had a very bad experience. Firstly, because there's a large construction project right in front of the hotel, so it was terribly noisy and we woke up at 6am every morning. In addition, unlike most Hawaiian people, the hotel staff at the front desk was not very kind and helpful. The concierge […] wouldn't give information and assistant unless you buy their (terribly expensive) guided tours – we used tips and assistant of kind people outside the hotel to find our way to the beautiful sights of Oahu. Though located in a good location in Waikiki we wouldn't go back there, not even for a single night. Read moreGenuine Hotels.com guest review
"Very Close to the beach and shopping"
The hotel lobby looked very nice, but the rooms are a bit outdated. The pull out couch had tears on the cushions and the bed was not comfortable. The carpets look really old and need to be replaced. The location is great, right next to the beach and shopping. There was no pool.Genuine Hotels.com guest review
Hotel was 2 blocks from the beach, it was clean, hotel staff was nice!Genuine Hotels.com guest review
"Good location and price"
Everything about my stay was fine, nothing was terrible and nothing was outstanding. The main issues that I had with the hotel were the wifi and the parking. I was there for business so I was hoping to use the wifi while in my room for work and non-work related things, but I could not connect to the wifi (I could connect, but the login page never came […] up so I couldn't get on) at night after about 10pm. There is a parking lot under the hotel and a parking garage within walking distance, but the parking garage is not unlimited in and out so you would need to be done for the night in order to park there. There aren't many spots in the lot under the hotel and there is no sign for the parking lot or garage, which made parking difficult for me to find initially. Overall though, if you are looking for a hotel in the Waikiki area on the cheaper end of the pricing spectrum then this is a pretty good one. You won't get nice ocean views, a free breakfast, or nice TV's, but it gets the job done and allows you to stay close to the beach and shopping for a relatively low price. Read moreGenuine Hotels.com guest review
Hotel was nice. Front Desk was very Helpful. Lots of Restaurants close. Loco Moco was really good next door at Da Big Kahuna restaurant. Short walk to the beach. We had the 3 queen bed room which was roomy and comfortable. Its a little older hotel but overall really good for the money, Everything was clean.Genuine Hotels.com guest review
This hotel does not have a pool. Also they charge a very high rate for deposit on towels to take to the beach. Plus a room damage deposit. I travel a lot and never have I had that. Staff was very nice.Genuine Hotels.com guest review
Arrived at 11 pm. Night desk was not very helpful with our questions. Rooms are old and outdated. On the flip side the morning desk was friendly and helpful.Genuine Hotels.com guest review
The hotel, was comfortable and clean and neat. The service of the front desk, was outstanding. We were able to check in on a late notice. We were very please with the service and hotel.Genuine Hotels.com guest review
Pillow perfect. Staff helpful. Room clean and spacious. Fixtures in bath were old and water wouldn't turn off. Construction loud in the morning.Genuine Hotels.com guest review
"Well priced and comfortable"
The Aqua Waikiki Wave is a nice clean hotel, the staff are friendly and attentive. The construction going on next door was not too much of a bother, I was only once woken up by the noise.Genuine Hotels.com guest review
The hotel was very dated although reasonably clean and the staff were friendly but I would not recommend this hotel or stay here again. There was no lift or even a bell boy at the front entrance so all luggage had to be carried up the stairs, which was fine for me and my husband but not great for my elderly parents. There was no breakfast available […] at all. The marketplace next door was being torn down so the outlook was not great and it was a little noisy during the day. That didn’t worry me too much as I don’t hang out in the hotel during the day but my parents occasionally had some down time so there was nothing for them to sit and watch from their balcony apart from the construction guys. We had a couple of unfortunate events which weren’t entirely the hotel’s fault but added to our not so great experience. On our first night we had a 2am fire alarm which the hotel was evacuated which turned out to be a false alarm. On our last day our safe would not work and all our valuables were stuck inside which we eventually got out with the maintenance guy having to replace the entire front of the safe. We also realised on the last day that the balcony door did not lock at all so it was unlocked the entire time which was accessible from the outside since we were only on the second floor. All in all it wasn’t the worst hotel I have ever stayed in, but it came in in my top five. Read moreGenuine Hotels.com guest review
"Central to all your Must Do's in Waikiki"
Accommodation and location was great! Hotel staff and housekeeping were friendly and ready to assist in our needs. However, the hotel parking situation was not ideal as it was lacking in parking stalls, small and tight for a van to navigate through. Luckily, hotel did offer adjacent parking nearby.Genuine Hotels.com guest review
"I would stay here again."
Hotel is small but adequate. Very close to downtown Waikiki and the beach. Staff is very friendly and helpful. Rooms are clean. This is a good deal for the price. Construction was ongoing during our stay but surprisingling we did not hear it often.Genuine Hotels.com guest review
The hotel is very convenient and affordable. They have small shops and eating places close by. The room is good size,although right now our view from the room is a construction site. They say it gets noisy at night but I was not botherd by it. Service is good. They have What I expect from a hotel .Genuine Hotels.com guest review
Very nice for the price. A short walk down a side alley lined with vendors and you're in the heart of Waikiki beach. Be sure to walk the beach areas at night. They are lovely. Housekeeping was wonderful, and made sure we had everything we needed. Several times we needed additional towels and they would send them up in minutes.Genuine Hotels.com guest review
"Large room and comfy beds"
This was my first time using expedia. My room actually looked like the photos! Pros: friendly staff. Large rooms. I selected this hotel because the rooms were much larger than similarly priced hotels. Convenient location- 2 min walk to kalaukaua, Starbucks across the hotel, 24 hr mcdonalds and IHOP just down the street. Double queen beds in our room […] were very comfy. Nice heavy sheets, DVD player, refer and microwave in room. Cons: it took me three spins around Waikiki to find the entrance to the parking lot. There is no sign. The entrance is off of Kuhio next to the hotel and the construction site. We were in 1216. Quiet and faced north. Construction was on the south side. They give earplugs in the room! We didn't have to use them, but I thought that was cute. Common areas were below average ..., parking lot seems to have room for about 30 cars $25 a day. If there's no room you park in the adjacent buildings parking lot, pay $20 a day and then get reimbursed. Much more convenient to park at hotel. You use the service elevator to get to the lobby. Smells bad and the attendant has to use his key to let you up. Drawers in room didn't work well... But we didn't need them. Yellow caution tape going up main stair entrance to lobby...thought it was a crime scene. I would definitely stay here again. The room and staff are most important and both were great. I am coming back in a few months and will look again for availability. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha and mahalo for your great descriptive review. We’re pleased to hear you thought your room and our staff were both great here at the Aqua Waikiki Wave Hotel. We love our location so close to so many area establishments with fantastic shopping, food, entertainment all within a short walk to the beach. We are so looking forward to your return visit. A hui hou.
Sheets were diety and just covered up by a new sheet. Not clean at all. As soon as we used the toilet it clogged, and maintain emcee had to come in a total of 6 times from check in to 10pm same night. Bathrooms are so small the door hits you as you close it.Genuine Hotels.com guest review
Ok room. Clean. Friendly staff. Would recommend and stay again.Genuine Hotels.com guest review
A great hotel at a reasonable price. The only downside is that there is currently building work going on next to it at the moment, so it's probably going to be quite noisy on one side for the next year or two.Genuine Expedia guest review
Response by Aqua Waikiki Wave Mahalo for the kind words in reference to our staff, we’re glad they were able to meet your early check in requirements. It’s nice to hear that the Aqua Waikiki Wave Hotel met your expectations and you found it so reasonably priced. The International Market Place is being redone near us and we apologize if this inconveniences our guests in any way, but this reconstruction is a positive outcome for all future guests to Waikiki. A hui hou.
"had a ball-on the go loved it"
great but noisey daytime the construction-night the bar so sleep between 3and 7 am greatGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We’re so glad you had such a great time at the Aqua Waikiki Wave Hotel. Our location gives our guests access and convenience to everything they are looking for while traveling. The International Market near us is being reconstructed to include approximately 75 retailers and seven restaurants and will give this popular destination area even more added benefits. When you are in need of another fun vacation, please come see us again. A hui hou.
Between the construction noise in the day time and the Bar across the street at night very few hours quiet time .Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Although it seems you enjoyed both our staff and location you were a little disappointed in the quietness of the area. Our location right next door to the International Marketplace and in the heart of Waikiki with its shops, entertainment and nightlife does add to the excitement as well as the noise. We apologize if your stay was not as quiet as you anticipated. Mahalo for staying with us and for your feedback.
Room was comfortable, staff was great. Hotel next door is being torn down. VERY noisy during work hours.Genuine Hotels.com guest review
"Good experience. Worth the money."
Overall, quite good and comfortable. Would stay again. Plenty of things to do within a few blocks. Internet and amenities were good.Genuine Hotels.com guest review
Got to the hotel and the room I reserved (with 3 beds) was not what I reserved. I specifically asked for three beds because I was traveling with my son and daughter. Also I requested a room on the 15th floor because of the noise level closer to the street. I was given a room on the second floor which had the three beds. Hotel blamed it on Price Line […] but my Reservation specified the one bedroom suite with three beds. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave We are sorry to hear you feel as though you had a bad experience, although from your review it does sound like you were given a room with three beds as you had requested. We would like to clarify that when booking your room through a third party site, it does not guarantee this room request can be met at the time of check in. We hope you and your children enjoyed some quality time together in Hawaii.
The first room came stink after 2 hours then they moved us to a bigger room which was much better and not stinky because of the air conditioner. So it was ok.Genuine Hotels.com guest review
Hotel parking is limited, with only a service elevator from the parking area into the hotel. One of the two guest elevators was not working when we wanted to check out; it took us 20 minutes or so to get an elevator down to the lobby. Our room was fine, with a refrigerator and microwave. Located near a grocery store. Located next to the former International […] Market Place which is now undergoing construction, but the construction was kept to reasonable daytime hours. Read moreGenuine Hotels.com guest review
"Great place to stay, close to everything"
A well priced, clean hotel within walking distance of everything. I really like that they have truly free wifi that was of good quality. My only incredibly minor complaint is that they were unable to check me in early, but that is not their fault. Will definitely stay again.Genuine Hotels.com guest review
"Convenience of location"
The hotel is a little old but maintained well. The room is not very big but adequate. The location is convenient to close every where downtown. The staff service is excellent. They also provided free Wi-Fi at lobby and in room. Compared to the other hotels in the same area, the parking fee they charged is lower. I'm very sastified with this hotel and […] would recommend to my family and friends. Read moreGenuine Hotels.com guest review
"Value hotel in Waikiki"
The Aqua Waikiki Wave was ideally located in the heart of the Waikiki shopping and beach area. Just a few short blocks to the beach, and an excellent room rate!Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha! It’s so nice to hear you had a pleasant stay with us! We’re glad that our location was ideal for your needs and helped to create a memorable experience. Mahalo for your review, we hope to see you again at the Aqua Waikiki Wave Hotel.
"Online Pictures are deceiving."
Would not stay here again. Pool was out of service, rooms very old and dated. Parking is limited!Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. All guest feedback, positive or otherwise, is important to us. It is always our goal to create a wonderful stay for all our guests and we deeply regret that we were not able to accomplish this for you. Our pool being out of service is definitely an inconvenience and we do apologize. Sometimes unforeseen circumstances arise such as this and we appreciate our guests’ patience as we work to resolve the issue. We hope to one day have the opportunity to welcome you back in the future. Mahalo.
"Left after one night"
We left this hotel after one night and stayed in another location the rest of the week. Parking is under the hotel but there is no access for someone in a wheelchair to get to the rooms. We had to use the service elevator which was always piled high with garbage. No access from the front of the hotel for a wheel chair. The location was very noisy with […] people yelling all night. The room was clean but very small. The staff were courteous and helpful. Read moreGenuine Hotels.com guest review
"Not crazy for this location"
The AQUA was recommended to us by a Honolulu resident. I found a great deal on Expedia & booked it. What I did not realize was that there are SEVERAL Aqua hotels in Waikiki. We wound up in a location I would not have selected…too much hustle & bustle. This hotel was not the location that was recommended to me. Reservation went off without a hitch, though. […] The hotel is clean enough, the staff friendly. There is no restaurant on property. Once in the room we were OK but going out on the street, finding a place for breakfast, just too hectic for us. We had hoped to be on the outskirts of Waikiki. Lots of noise at night from traffic & local businesses (bars). Ask for a room on a higher floor. Sometimes they didn't answer the phone at the front desk. Worst thing about this hotel is the parking lot. If you are renting a car, this might not be a good choice for you. Access is quite difficult & lot is sometimes full. However, based on the deal we got from Expedia, we did feel it was good value for the money. Almost a better commuter hotel than one for a special occasion one (i.e. honeymoon). Read moreGenuine Expedia guest review
Not close to beach!! Very clean and nice. Close to a flea market are that was very fun to shop at.Genuine Hotels.com guest review
The hotel room was good-no fancies, but good. A continental breakfast was advertised on their website, but none were available. It is not a luxury hotel but more than adequate. The staff was very helpful. We would go there again.Genuine Expedia guest review
"Aqua Wave Waikiki"
Parking was a nightmare! I don't know the exact # but it was like 40-50 stalls total for the entire hotel. Checking in was hard because there was no where to pull up so you could check in. Driveway alley was hard to see, had to drive around the block twice! Other then that, it was okay! We just used the room for sleeping because we were out & about […] the entire time. Read moreGenuine Expedia guest review
Very happy with this hotel.Genuine Hotels.com guest review
"Courteous staff, clean room."
We stayed just one night so we could go out and not drink and drive. We didn't see any signage for parking but found it easily though I still had to call the front desk to make sure we were in the right spot. It's a nice place - the building seemed a little older but it's nice & clean. Staff was friendly and courteous, including housekeeping staff. […] Our room was at the end of the hallway so I think that's the reason it had 2 balconies and seemed bigger than the middle rooms. The windows only had one set of curtains and it would've been nice if they had sheer curtains as well since I wasn't sure if the windows were tinted and maybe neighboring buildings could see inside. Other than that, it was very pleasant. I would definitely stay there again. Read moreGenuine Expedia guest review
"Great location, friendly staff!"
I was staying for one night with friends from out of town and when checking in the front desk had open suites available and upgraded our room free of charge. Great views and close to the beach!Genuine Expedia guest review
Hotel room was a little above average. Staff was friendly and courteous. very convenient location. Our room was on higher floor so the street and truck noise was not a problem but lower floor rooms might be a problem. Would stay here again.Genuine Hotels.com guest review
"Not a too bad choice"
I am very satisfied with many aspects of this hotel. Except for one thing, the crib price is not high. $35 per night for a crib. If you stay for many many nights, it will be extremely expensive. I stay in many other hotels like hilton and Marriot, they never ask for extra charge of the crib.Genuine Expedia guest review
"Excellent value in Waikiki"
Recently renovated. Friendly staff. Centrally located on Waikiki with a 3 block walk to the waterfront. Very comfortable and clean. We were on the 9th floor and could still hear street noises so windows must not be tight so bring earplugs if you are on lower floors. Great value.Genuine Hotels.com guest review
"Very convenient location"
Positives: The hotel was within walking distance to shopping, the famous Waikiki Beach and restaurants. The check-in experience was fast and the staff was extremely courteous and helpful. Kudos to Kym, Isaac and Rachel. The room was clean and comfortable. Massage salon in lobby gives awesome foot massages (see Pierre). Biggest plus:FREE Wi-Fi in the […] hotel rooms! Negatives: There is no drive up, drop-off area at the hotel. Your transportation must stop on the main road to let you out. This hotel is also on a street of other hotels and hi-rises so the view from the balcony was not the best, unless you enjoy looking into the building next door. Also the noise from the street and restaurant/bar downstairs was a bit loud at night. The television set was about 20 inches, like a computer screen. Since we were there to enjoy the island and not to sit in the room watching TV, that was not a significant issue. SUMMARY: This is a great hotel to stay at if you want convenient access to everything that Waikiki has to offer but you don't want to pay the high prices of the name brand hotels and you're cool with walking a block to the beach. I would definitely stay there again!! Read moreGenuine Hotels.com guest review
"Nice Hotel close to beach"
Nice hotel close to beach. Comfortable bed with clean crisp sheets, nice clean bathroom with great water pressure shower, carpet is a little worn, decor could use update. We were on the 4th floor and there was street noise, trash man runs really early there. Walking distance to beach, IHOP, and other restaurants. Has easy to use city transportation […] just a few steps outside the door. Easy to to get to Pearl Harbor and Diamond Head Crater Park by city bus, bus ride is only $2.50 and you can get a transfer that is good for 2 hours, good for return trip. Would definitely stay here again. Read moreGenuine Expedia guest review
"Everything is just average"
The tv in the room is extremely small. The area is noisy but the room itself is comfortable. Unfortunately, the famous international market is closed and the adjacent hotel as well.Genuine Expedia guest review
people were very friendly would go back tomorrow if we couldGenuine Expedia guest review
"Overall good hotel."
This hotel is good. Location is great - right in the middle of everything in Waikiki. It can be a little noisy at night (I stayed on the top floor), but that's to be expected considering the location, so I wouldn't count it as a fault. Staff is very nice and helpful (can tell you about bus routes, etc). The room could have been cleaner...but it wasn't […] horrible by any means. It should be cheaper for what it is, but considering location and prices of surrounding hotels, can't complain. Keep in mind they don't offer room service (there's a Chinese restaurant in lobby), but that shouldn't really matter because there are so many places to eat right outside (including stores where you can buy food/drinks to take back to your room). Read moreGenuine Hotels.com guest review
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