All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
2299 Kuhio Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.5 / 5Good

Score breakdown (from 1,248 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.3
  • Neighborhood
    3.9
4.0 / 5Excellent
"a great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is located in the heart of the town. The staff was professional, courteous and helpful. Support items like beach towels, and Point of purchase items were readily available and close. Hotel rooms were clean, efficient and maintained really well. the TV is not large or fancy but will do. If I had a problem, it was the parking, there is not a large parking location under the hotel, they do refer you next door to a larger parking structure, but you do have to pay for parking and is not included in the overall price. be aware of add on cost that are not announced upfront, like a luxury tax, parking and a few others. Otherwise to the staff there, Great Job guys you were great!
Genuine Hotels.com guest review
5 night family trip Feb 8, 2015
Amado
US
4.0 / 5Excellent
"Good hotel, close to beach, shopping & eats!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great area, lots of shopping, restaurants both fancy and casual. Some construction in hotel and surrounding areas. Staff is helpful and friendly :-)
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Mahalo for your kind review of the Aqua Waikiki Wave Hotel. We’re glad you enjoyed our helpful and friendly staff and our convenient location too.
Other trip Feb 16, 2015
lizzib
US
3.0 / 5Good
"great busy area with many resturants and bars"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
hotel could do with a spruce up However all the amenities were there --room coffee internet etc Enjoyed my stay
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Terry
US
4.0 / 5Excellent
"nice hotel for the budget travelers"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very convenient because everything is within walking distance. Hotel is clean but I can't complain much because I didn't book a 5 star hotel. Love the free beach towels, chair and free movies and wifi. Parking is crazy expensive for $25/ day plus in and out fee and tax is ridiculous. It should be free for hotel guest. If you have a rental you can park at Nohonani St. public parking or park at Ala Wai blvd for free except Monday's and Fridays due to street cleaning.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha. We’re glad you found the Aqua Waikiki Wave Hotel to be a nice hotel for those looking for an affordable stay in a very convenient location. With our hospitality fee the benefits you mention and even more help to make our guests experience here even greater. We understand that parking in any city or high travel destination area can get costly and we try to keep our rates to a minimum for our guests. Mahalo for your feedback.
Other trip Feb 10, 2015
Jed
US
3.0 / 5Good
"Convenient location but near construction site"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It is our second stay. Very popular and crowded hotel. Staff mostly friendly and helpful- bellman very nice. The once parking lot is a huge constrction site now, so we did have a construction view. Noise level is not much. Did hear chanting and people talking loudly outside late into the night, well it is Waikiki. In general, still recommend it.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha and mahalo for choosing to stay with us again at the Aqua Waikiki Wave Hotel. We’re glad you found our staff to be friendly and helpful and our location to be so convenient too. Your recommendation is very much appreciated as well as your suggestion which we will share with our team. We hope it won’t be long until your back for your third stay with us. A hui hou.
Other trip Feb 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I enjoyed my stay
Genuine Hotels.com guest review
6 night trip Jan 29, 2015
Dan
US
4.0 / 5Excellent
"a get away"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
very convenient location for walking around Waikiki.
Genuine Hotels.com guest review
1 night romance trip Feb 4, 2015
MARIE
US
3.0 / 5Good
"Old place but clean"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It's a old dated hotel. But seems to be clean. We paid about $100/ night and wouldn't want to pay much more. No pool or hot tub onsite. Parking is very limited
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha. We appreciate your reference to the Aqua Waikiki Wave Hotel as being a clean hotel, mahalo. Extra parking for our hotel is also available at a nearby lot should guests need to utilize it. Also, updates to our hotel are always being performed so that our guests may enjoy more refreshed accommodations.
Other trip Feb 5, 2015
jason
US
2.0 / 5Fair
"Circle the wagons ma."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Drove past the hotel twice before we spotted it. Kept circling around and around until we finally called the front desk that instructed us to park downstairs. Had to double park and then move our car next door to a scary public parking lot. Like somethingout of a B horror film. Carried our bags back to the hotel as we could not unload because we were double parked downstairs. The part I did not like is the checkin. Just because we are kamaaina the clerk did not take the time to talk to us as she was swiping my credit card and making our room keys. She did not explain to me what she was doing until I asked her. She then handed my card back to me and said here are your keys. Please note: My wife and I have stayed at other Aqua hotels in Waikiki and really enjoyed ourselves. This one however needs alot of work. I would stay at Aqua again but it won't be this one.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha. Although we are pleased you found our location to be convenient we are disheartened to read your review this morning and learn we have fallen short of your expectations. We would like to assure you that our staff loves to go above and beyond to give our guests the best experience possible and if for some reason during your check-in you did not feel this way we truly apologize. Your review will be shared with our team, mahalo.
Other trip Feb 4, 2015
A Traveler
US
3.0 / 5Good
"please read the full review"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Service was excellent. We unfortunately had a room next to illegal smokers (non-smoking hotel) and they had an all-night and loud domestic violence incident. This was not particularly enjoyable, but the staff handled everything extremely professionally and quickly. On a positive note, the location was great, staff was very friendly and professional. We would recommend staying there, even with our less-enjoyable incidents.,
Genuine Hotels.com guest review
10 night romance trip Jan 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Very convenient location -- don't really need a ca"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Booked a group of rooms for a 5-day course for 10 participants. The conference room and wifi worked perfectly. Excellent experience all around.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha. How wonderful it is to hear your five day business meeting here at the Aqua Waikiki Wave Hotel was such a success and that your experience with us was excellent. We couldn’t be happier, mahalo.
Other trip Feb 3, 2015
Karen
US
3.0 / 5Good
"Aqua Waikiki Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed there for 3 nights. Our biggest complaint was the parking. After the first night there, the hotel told us they had made arrangements for guests to park next door.
Genuine Hotels.com guest review
1 night romance trip Jan 29, 2015
Carol
US
4.0 / 5Excellent
"I'll be back!!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Everything went smoothly even though I had last minute plans. The staff were great and location was perfect. I will stay here again and eat at the Big Kahuna located on main level.
Genuine Hotels.com guest review
5 night trip Jan 25, 2015
joseph
US
1.0 / 5Poor
"Aqua Waikiki"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Hard to find. Expensive and not worth it. The room was dirty. Floor carpets need shampoo. Bathrooms are so tiny. Elevator in garage is key operated. Had to carry all my bags up the stairs because the guy with the key was "unavailable". The resort fee is ridiculous! Have to pay it even when i didnt use the amenities, coffee pots or beach towels. Never going to use this hotel again next time im in Oahu.
Genuine Expedia guest review
Other trip Feb 1, 2015
Vee
US
3.0 / 5Good
"Aqua Where?"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
The hotel was almost impossible to find by car. There was no easily visible sign to direct you to parking. I passed the hotel many times before calling the front desk to find out that the hotel could be reached through an alley next to the hotel in between it and a construction site. It was clean and basic.
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
Richard
US
5.0 / 5Outstanding
"Solid hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Surprised to find out we had three beds in the room. Great view of the night life.
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Waikiki stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the minute we arrived, staff was ready to help. Coming up the stairs from parking garage to lobby, they helped us with luggage. The front desk was organized and checked us in right away. Got parking pass, beach towel vouchers and free DVD rental. Complimentary coffee and water in lobby. Elevators roomy, rooms were comfortable, cheerful, and roomy, staff was friendly. We'll definitely stay here the next time.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Mahalo for your wonderful review of the Aqua Waikiki Wave Hotel. We are so thrilled to read your story this morning and learn of your great stay here with us. This is what we always hope for all of our guests. Your suggestions will be shared with our team. We’re glad you will be returning to stay with us on your next trip to the area, we look forward to it. A hui hou.
Other trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was very friendly. Room was clean. Bed was comfy. No issues for my two nights there except for the limited parking. Only a five minute walk to the beach! I would recommend and stay again.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha and mahalo for your great review and recommendation. We are so pleased to hear you had an enjoyable and comfortable stay with us at the Aqua Waikiki Wave Hotel and that you would definitely stay again. We look forward to that day. A hui hou.
Other trip Jan 27, 2015
Nilsa
US
1.0 / 5Poor
"Horrible Property"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Absolutely horrible. Hotel should be shuttered until the "renovations" around it are complete. There is NO signage directing you where to park, no valet, just a missed turn down an alley that you will notice after you call them and go back around. IF you are lucky enough to get parking you will wait who knows how long for the service elevator. We waited 15 minutes- there is 1 service elevator for you to get from the garage, and the entire hotel staff to use for all floors in the hotel. . Imagine the nightmare. Then you will have to go back down to place the parking pass on the dash of your car and go back up. . This took us 45 minutes. If the parking is full, you will need to double park in a tight garage, go up, get a parking pass for the overflow lot next door, unload your luggage, wait for the elevator, take it up, come back, go park, walk back, go in the main entry, then start your stay. Figure an hour easy. With no valets this is a joke. . And it's just getting started. . . Pool is CLOSED due to construction next door. Oops- they didn't mention that? Now that you're in the room (we were double upgraded to a very odd 3 Queen Bed "Suite" that looked like the broke the wall down between two rooms) you will find a bathroom from the 70's and still not updated, at all. Faucets don't work properly, floor is disgusting, door has cracks and paint coming off of it. . The carpet is very old and worn and disgusting. There are NO nightstands. Horrible.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
H. Edward
US
2.0 / 5Fair
"Interesting clientele"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Late arrival never stayed at a place where they have ear plugs on a nite stand. Staff was very helpful. Canadian phone would not pick up there wifi
Genuine Expedia guest review
Response by Aqua Waikiki Wave
We’re glad to hear you found our staff here at the Aqua Waikiki Wave Hotel to be so helpful during your stay. We know that some guests have a more difficult time sleeping away from home in a city area so we offer our guests’ ear plugs to help ensure a more peaceful night’s sleep. Thank you for your feedback.
Other trip Jan 26, 2015
not youngor old
US
3.0 / 5Good
"Central Hotel in Waikiki"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The location of the hotel is excellent. It is close to shopping and restaurants in Waikiki. Currently there is construction that is taking place just right next to the hotel. I understand that this is not under the control of the hotel but I think people should know about the construction before booking the room. It is rather loud and took away from the experience at the hotel.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
While we are very pleased you found the location of the Aqua Waikiki Wave Hotel to be excellent we are disappointed to learn we may have fallen short of your expectations in other areas. The International Market near us is being reconstructed and while it is true that this is out of our control we do wish to apologize should you have been inconvenienced in any way. Mahalo for your feedback.
Other trip Jan 25, 2015
Josh
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel put me in a handicapped room without letting me know up front. The floors were dirty and the fumes from construction close by filled the room. The front desk clerks didn't seem to mind that we were put in a handicapped room without an option.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
We are very sorry to hear of any inconvenience you may have experienced with your room reservations. Our staff does care and they work very hard to go above and beyond to give our guests the best experience possible and if for any reason you did not feel this way during your stay we apologize. Mahalo for your feedback, your review will be shared with our team.
Other trip Jan 25, 2015
brandon
US
4.0 / 5Excellent
"Nice location .... Construction next door but ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice walk to beach and to shopping. Lots of restaurants nearby. Walking distance to beach and shopping and restaurants.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha and mahalo for your review of the Aqua Waikiki Wave Hotel. We’re glad you enjoyed our location with all the area amenities and hope when you travel to the area again you’ll be back to see us.
Other trip Jan 25, 2015
A Traveler
US
3.0 / 5Good
"Acceptable"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was fine, nothing fancy. The front staff was helpful and nice. We would recommend it.
Genuine Hotels.com guest review
3 night family trip Jan 19, 2015
Edward
US
4.0 / 5Excellent
"you got what you pay."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The location is convenient for shopping but a little bit far from beach. The hair dryer was not working, and the bathroom is half size, and flooded after shower. The TV is so small, looks like a computer screen. Anyway, you got what you pay.
Genuine Hotels.com guest review
3 night family trip Jan 18, 2015
Liyong
US
4.0 / 5Excellent
"Great value for money in the heart of Waikiki"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
I stayed here by myself for a week in January. The hotel could use a bit of a renovation, but for the price, and the location, I was very happy with my decision to stay here. The hotel is in the middle of Waikiki only 2 blocks from the beach, and there are lots of restaurants and things to do in the immediate vicinity. The hotel also includes free dvd rental in the rooms with a dvd machine with current movies available.
Genuine Hotels.com guest review
5 night trip Jan 2, 2015
Benjamin
US
4.0 / 5Excellent
"waikiki wave"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel, very limited parking
Genuine Hotels.com guest review
1 night business trip Jan 18, 2015
A Traveler
US
2.0 / 5Fair
"watch out what does complementary mean"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Upon checking out there were charges that I was not aware of and no one told me about they advertise as complementary but they are not .You will charged a fee for everyday you stay. Internet fees use of beach towels and chairs. BEWARE THERE ARE OTHER HOTELS TO CHOSE FROM.
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
3.0 / 5Good
"Great location, needs a remodel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I stay in Aqua hotels when I go to Oahu. My room overlook a construction site, which at 7am construction started. Lights in my room did not work. Bathroom was not very clean. My remote for the TV did not work. I like Aqua hotels but I will not be staying at the Aqua wave ever again.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
We are very disappointed to read your review this morning and learn we have fallen short of your expectations. We sincerely wish to apologize for any inconvenience you may have experienced during your stay. Currently the International Market Place is being reconstructed next door and while this may sometimes cause a disturbance it will greatly benefit our area and future guests. Mahalo for your feedback.
Other trip Jan 19, 2015
Chef
US
3.0 / 5Good
"Overall Good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was pretty much what it appeared in the pictures. Great location, 2 blocks away from the beach. Plenty of shopping and dining around everywhere. Room was spacious, clean, and simple. Staff was friendly and helpful. Some of the more negative reviews on this place all ranted about the noise level from outside, however i had two kids ages 3 and 2 with me and it wasn't an issue. There are two sides of this hotel it seems, one side being right next to a parking garage and side closer to the main street that has obvious night life noise, so i can see where their complaints could have possibly came from. We were next to the garage which only negative points to me were obviously not the best view from a balcony and no privacy. People constantly going to and from their cars could see right in the room if they wanted. Kind of awkward. Only other negatives from our stay was the bathroom was very small. Only one person can squeeze in comfortably. And there was no ramp from the outside main entrance for us to roll our stroller in. We had to take the kids out fold it up and carry it up and down (kind of a hassle but not too big a deal). if you have a wheelchair they have a motorized platform to get you up and down the stairs since there's no ramp. But overall this hotel was perfectly fine for our 3 nights! Free unlimited dvd rental box in the lobby, free beach towels and chairs for the beach. Along with other cool perks for guests! Want fancier look and feel? Pay a little more! :-)
Genuine Expedia guest review
Response by Aqua Waikiki Wave
We are happy to hear that the Aqua Waikiki Wave Hotel suited your needs perfectly fine for your recent stay. Mahalo for your compliments to our helpful and friendly staff and our spacious and clean accommodations too. We apologize should your view have not been what you had expected and can only hope that you will return again one day and experience a more serene scene with us.
Other trip Jan 15, 2015
Travelin' Man
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
For a $100 a night and the location was reasonable. House keeping was great. They kept our room clean every day. Overall we really enjoyed staying at Aqua Waikiki. We will definitely stay there again and highly recommend this place to our friends. Mahalo
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Your review has made our day, mahalo to you! Nothing pleases us more than hearing a guest had such a great stay with us at the Aqua Waikiki Wave Hotel they will definitely be returning. Your recommendation is sincerely appreciated.
Other trip Jan 15, 2015
A Traveler
US
4.0 / 5Excellent
"Loved the Wave!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a great time. Only wish the wi-fi and towels were included in the price. Staff was friendly, room was clean, and the location was fantastic. The bathroom didn't have a fan to help with steam, and wasn't as nice as the room...but really enjoyed our stay and would definitely return.
Genuine Hotels.com guest review
5 night family trip Dec 31, 2014
Janine
US
4.0 / 5Excellent
"Aloha spirit is still in Waikiki"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Good hotel in a great (but noisy) location, and with great staff who really embrace the aloha spirit. The beds are fine but the bathrooms need remodeling. We were there for two different stays and in a regular room and a suite. Both had the same issues. The bathrooms need tubs, tile and plumbing redone. The rooms look good until you look closely to see the rusty towel racks, dirty grout and defective plumbing.
Genuine Hotels.com guest review
1 night business trip Jan 11, 2015
Linda
US
4.0 / 5Excellent
"Nice hotel, close from all point of interest"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Warm welcome at our arrival....The only black point is the T.V., so small...
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Mahalo, we’re glad you found the Aqua Waikiki Wave Hotel to be so nice and that you were greeted with such a warm welcome upon your arrival from our staff. We hope should you travel this way again you’ll be back for another stay with us.
Other trip Jan 13, 2015
Poea
US
3.0 / 5Good
"It was great, but it's was noisy!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff are very friendly but a group of people checked-in next to our room and screaming, so we had to complaint because it was too noisy.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
While we are happy to hear you found our staff here at the Aqua Waikiki Wave Hotel to be very friendly and our location to be excellent we are sorry to hear that you may have been inconvenienced during your stay. Remaining family affordable during these hard economic times remains an important factor to us. Mahalo for your feedback.
Other trip Jan 12, 2015
Dajuio
US
4.0 / 5Excellent
"It is close to the beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was a good experience in Honolulu, nice weather and nice beaches
Genuine Expedia guest review
Response by Aqua Waikiki Wave
We’re thrilled to hear you had such a positive experience here in Honolulu and with us at the Aqua Waikiki Wave Hotel during your stay.
Other trip Jan 12, 2015
Hazmi
US
5.0 / 5Outstanding
"staycation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Me and my girlfriend wanted to get away from home. We live here on Oahu, so we decided to have a mini staycation. Prices were fair. The only down sides was the "city view" it was mainly construction. Nosey but bearable. Tv was extra small...cute. we got to rent movies which came with our package. Guest service was excellent. Whenever we needed help with something they were right there and very kind. This hotel isn't the thew to stay in all day (mainly because you rather be outside having fun in Hawaii) but while you are there, you won't be disappointed. I hope this helps people who are thinking about booking with Aqua Waikiki Wave. Do it.
Genuine Hotels.com guest review
2 night romance trip Jan 7, 2015
Shena
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
My experience was bad because the 3 rd floor where we stayed was under construction. I wasn't happy lots of dust and noise. I will check better the reviews for next time. !!
Genuine Expedia guest review
Response by Aqua Waikiki Wave
At the present time there is temporary construction going on in an area next to us where the International Market Place is being reconstructed to include approximately 75 retailers and seven restaurants which will add vitality and appeal to Waikiki for tourists and residents alike. And although this may inconvenience guests temporarily, it will greatly benefit all future visitors to the island. Mahalo for staying with us and we do hope that you will come back in the future to see first-hand the benefit of this construction now taking place.
Other trip Jan 11, 2015
ana
US
2.0 / 5Fair
"Aqua Waikiki Wave"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Overall, stay was okay except that the price per night does not suite the quality of the room. It took a long time to check in, there were no towels in the room, asked for roll away bed and later was informed the hotel ran out. Size of TV extremely small, I don't think a downtown hotel in Waikiki still uses 19-21" TV for a more that $400+ per night room. Location of hotel is alright but not totally pleased with the type of room.
Genuine Hotels.com guest review
3 night family trip Dec 26, 2014
Maria Grace
US
4.0 / 5Excellent
"Reasonably priced, great location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel lobby is basic, but the rooms were comfortable and included a refrigerator and microwave. The hotel is located on a street that has a number of restaurants. One block over are even more restaurants and swanky shops (e.g., Gucci, Jimmy Choo). The location can't be beat! The hotel charges a "resort fee", which I was a little skeptical of at first. But it included access to the business center (which I used several times to print), a shuttle that takes you to the Ala Moana Mall and free DVD rentals. I feel like I got my money's worth. The hotel staff were alsop very friendly and accommodating.It is not like some of the high end hotels that I usually stay in, but it was a very good value for the money spent.
Genuine Hotels.com guest review
3 night business trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel Overall"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great staff great service.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
Carl
US
3.0 / 5Good
"Bad hotel.. Worse service"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Didn't appreciate the high price spike just because it was New Years. The front desk employee specificly told me they raised their rates simply because of the holiday. It was crowded, the room was extremely small and not at all what was shown on the website! Never stay here!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Dustin
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Not worth how much we paid. Very old, needs renovations. Very stingy with towels. Tv speakers blown out barely could use it. Beds were oddly uncomfortable. But good location hotel, and DVDs rentals downstairs was a plus.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha. While we are happy to hear you found the Aqua Waikiki Wave Hotel to be a in a good location and that you enjoyed our DVD rentals included in our resort fee, we are disappointed to hear that some aspects of your stay may have fallen short of your expectations and we would like to apologize if your experience was not all that you had hoped for. Mahalo for your feedback.
Other trip Jan 5, 2015
sinkira
US
5.0 / 5Outstanding
"The BBEST"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a wonderful stay. Waikiki is a perfect getaway from the Aussie humidity. The Hawaiian hospitality and culture is the best in the world!! Will definitely return and would be more than happy to stay again at the Aqua wave Waikiki.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Aloha and mahalo for your great review and for staying with us at the Aqua Waikiki Wave Hotel during your recent visit to the United States. Our location is exceptional for those wishing to be within walking distance to everything a guest may need while on vacation. We’re thrilled to hear you had a wonderful stay and that you would definitely return for another. We look forward to it. A hui hou.
Other trip Jan 4, 2015
Katy
US
3.0 / 5Good
"Convenient location, close to beach and shops"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Room wasn't ready when we'd arrive at 3pm (check-in time). Although we were a family of four, the desk clerk gave me only one card that is to be used for checking out a beach towel. Upon reading the instructions on the card, I had to ask for another three cards to avoid the $30 penalty that would be imposed for each card that wasn't returned. Be sure to read the card; the desk clerk does not provide any explanation for the beach towel system that is in placed. You give them a card, they give you a beach towel. When you return the beach towel, they give a card back to you. If you don't return the card at the end of your stay, they will charge you $30. Parking garage has a limited amount of spaces. However, there is an off-site garage right around the corner that you can use if the hotel garage is full. The housekeeping maid did not leave a sufficient sets of towels in the bathroom.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Mahalo for your review of the Aqua Waikiki Wave Hotel. We appreciate your suggestions for future guests and would like to apologize for any misunderstanding or confusion that may have taken place. We’re glad you found your accommodations to be comfortable and our location to be convenient. Your suggestions will be shared with our team.
Other trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
nice hotel,nice staff, good location with free shuttle to shopping mall
Genuine Expedia guest review
Response by Aqua Waikiki Wave
Mahalo for your short and sweet review of the Aqua Waikiki Wave Hotel. We hope your travels bring you back this way again soon.
Other trip Jan 2, 2015
Ivy
US
1.0 / 5Poor
"hotel comfort"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The noise level is unbearable, the hotel staff not very helpful almost annoyed when asked questions. The hotel location is the only advantage however it is next to a construction site on one hand and right across a night bar on the other. Three days in a row we had no clean towels available in the room apparently because the truck broke down. I do not recommend this hotel.
Genuine Expedia guest review
Response by Aqua Waikiki Wave
While we are happy to hear you enjoyed the location of our hotel, we are very disappointed to learn that we have fallen short of your expectations. Our wish is for all guests to have the best experience possible while staying with us. Knowing that your stay here with us wasn’t ultimately what we hope for has left us disheartened this morning. We sincerely apologize for any inconveniences that you may have come across during your visit. We can only hope that one day you will return and allow us the opportunity to once again serve you so that we may have the chance to exceed all expectations at that time and know you have left us with wonderful memories of your stay. Your review will be shared with our team, thank you for your feedback.
Other trip Dec 30, 2014
A Traveler
US
3.0 / 5Good
"2 days in Honolulu"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is old. Rooms were comfortable with 2 queen size beds. Ample parking $25.00. Friendly staff. Clean lobby. Walking distance to beach, stores and restaurants. Would probably stay again for a bargain price under $100.
Genuine Hotels.com guest review
1 night trip Dec 25, 2014
Carl
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was right in the heart of Waikiki and I enjoyed the time I had there. It was pleasant and welcoming, clean and convenient.
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
2.0 / 5Fair
"Construction and old rooms"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
In your room you will find complimentary foam ear plugs. If there is any further explanation needed I will. A room like this is worth $60 a night tops but after adding all the FEES onto the room you will pay $145. The first night was ok so I went to the Front desk to extend my stay another night. I asked the clerk and she said they were almost all full and that they could extend my stay for $145 plus the fees which would be $175. So I quickly looked on Expedia and booked it for $85. The clerk was not very happy. The maid didn't clean the room, had to ask twice for clean towels. Parking was a joke. It took 30 minutes for construction crews to move their cars so we could leave. Just say no is my advice.
Genuine Expedia guest review
Other trip Dec 24, 2014
Craig
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews