"Central to all your Must Do's in Waikiki"
Accommodation and location was great! Hotel staff and housekeeping were friendly and ready to assist in our needs. However, the hotel parking situation was not ideal as it was lacking in parking stalls, small and tight for a van to navigate through. Luckily, hotel did offer adjacent parking nearby.Genuine Hotels.com guest review
"I would stay here again."
Hotel is small but adequate. Very close to downtown Waikiki and the beach. Staff is very friendly and helpful. Rooms are clean. This is a good deal for the price. Construction was ongoing during our stay but surprisingling we did not hear it often.Genuine Hotels.com guest review
The hotel is very convenient and affordable. They have small shops and eating places close by. The room is good size,although right now our view from the room is a construction site. They say it gets noisy at night but I was not botherd by it. Service is good. They have What I expect from a hotel .Genuine Hotels.com guest review
Very nice for the price. A short walk down a side alley lined with vendors and you're in the heart of Waikiki beach. Be sure to walk the beach areas at night. They are lovely. Housekeeping was wonderful, and made sure we had everything we needed. Several times we needed additional towels and they would send them up in minutes.Genuine Hotels.com guest review
We stayed 2 nights our very 1st night was bad because we had to be evacuated about 3am for fire alarm that turns out someone was probably smoking in the room.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Although it’s so nice to hear you liked our location so close to everything around we must apologize for the inconvenience you experienced on your first night at our hotel. Please be assured this is not a common occurrence here and although it turned out to be a false alarm, it is a situation where action must be taken. Please accept our apology. We hope that you will stay with us again in the future and allow us to give you a great experience each night that you are with us. We appreciate your feedback and will review your comments with our team.
"Love the location, very central to everything."
It was ok, clean, friendly staff, near everything.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We’re glad you loved our staff and our location near everything while you were at the Aqua Waikiki Wave Hotel and we hope you will be back to stay with us again one day soon.
"George and Staff Make It Feel Like Home"
Since the International Marketplace next door is being razed it was a little noisy, but the hotel was great. Very friendly, accommodating staff. Rooms very clean and comfortable. An outstanding find in Waikiki ! Room is large and has coffee maker, fridge, and microwave which makes it feel like home. George, Ese, and James all treated us as "ohana" (family) […] with everything from beach towels to dinner suggestions. The construction will be finished in '16, but we will be back before then. This is our favorite hotel in Waikiki- we love the suites upstairs but every room is more than comfortable. I am excited to see what the renovations will bring to our favorite home in the Islands. Thank you, George for caring for the hotel and your staff- they certainly cared for us. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Your favorite hotel in Waikiki, we love that! And how perfect it is that you said, “your favorite home in the islands”, we love that even more! Mahalo. It makes us feel so good to hear you were so well taken care of on your visit by our staff and that you love staying with us so much you will be back again soon. We can’t wait for your return to the Aqua Waikiki Wave Hotel. A hui hou.
"Large room and comfy beds"
This was my first time using expedia. My room actually looked like the photos! Pros: friendly staff. Large rooms. I selected this hotel because the rooms were much larger than similarly priced hotels. Convenient location- 2 min walk to kalaukaua, Starbucks across the hotel, 24 hr mcdonalds and IHOP just down the street. Double queen beds in our room […] were very comfy. Nice heavy sheets, DVD player, refer and microwave in room. Cons: it took me three spins around Waikiki to find the entrance to the parking lot. There is no sign. The entrance is off of Kuhio next to the hotel and the construction site. We were in 1216. Quiet and faced north. Construction was on the south side. They give earplugs in the room! We didn't have to use them, but I thought that was cute. Common areas were below average ..., parking lot seems to have room for about 30 cars $25 a day. If there's no room you park in the adjacent buildings parking lot, pay $20 a day and then get reimbursed. Much more convenient to park at hotel. You use the service elevator to get to the lobby. Smells bad and the attendant has to use his key to let you up. Drawers in room didn't work well... But we didn't need them. Yellow caution tape going up main stair entrance to lobby...thought it was a crime scene. I would definitely stay here again. The room and staff are most important and both were great. I am coming back in a few months and will look again for availability. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha and mahalo for your great descriptive review. We’re pleased to hear you thought your room and our staff were both great here at the Aqua Waikiki Wave Hotel. We love our location so close to so many area establishments with fantastic shopping, food, entertainment all within a short walk to the beach. We are so looking forward to your return visit. A hui hou.
Sheets were diety and just covered up by a new sheet. Not clean at all. As soon as we used the toilet it clogged, and maintain emcee had to come in a total of 6 times from check in to 10pm same night. Bathrooms are so small the door hits you as you close it.Genuine Hotels.com guest review
Ok room. Clean. Friendly staff. Would recommend and stay again.Genuine Hotels.com guest review
A great hotel at a reasonable price. The only downside is that there is currently building work going on next to it at the moment, so it's probably going to be quite noisy on one side for the next year or two.Genuine Expedia guest review
Response by Aqua Waikiki Wave Mahalo for the kind words in reference to our staff, we’re glad they were able to meet your early check in requirements. It’s nice to hear that the Aqua Waikiki Wave Hotel met your expectations and you found it so reasonably priced. The International Market Place is being redone near us and we apologize if this inconveniences our guests in any way, but this reconstruction is a positive outcome for all future guests to Waikiki. A hui hou.
"had a ball-on the go loved it"
great but noisey daytime the construction-night the bar so sleep between 3and 7 am greatGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We’re so glad you had such a great time at the Aqua Waikiki Wave Hotel. Our location gives our guests access and convenience to everything they are looking for while traveling. The International Market near us is being reconstructed to include approximately 75 retailers and seven restaurants and will give this popular destination area even more added benefits. When you are in need of another fun vacation, please come see us again. A hui hou.
Between the construction noise in the day time and the Bar across the street at night very few hours quiet time .Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Although it seems you enjoyed both our staff and location you were a little disappointed in the quietness of the area. Our location right next door to the International Marketplace and in the heart of Waikiki with its shops, entertainment and nightlife does add to the excitement as well as the noise. We apologize if your stay was not as quiet as you anticipated. Mahalo for staying with us and for your feedback.
Room was comfortable, staff was great. Hotel next door is being torn down. VERY noisy during work hours.Genuine Hotels.com guest review
"Good experience. Worth the money."
Overall, quite good and comfortable. Would stay again. Plenty of things to do within a few blocks. Internet and amenities were good.Genuine Hotels.com guest review
Got to the hotel and the room I reserved (with 3 beds) was not what I reserved. I specifically asked for three beds because I was traveling with my son and daughter. Also I requested a room on the 15th floor because of the noise level closer to the street. I was given a room on the second floor which had the three beds. Hotel blamed it on Price Line […] but my Reservation specified the one bedroom suite with three beds. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave We are sorry to hear you feel as though you had a bad experience, although from your review it does sound like you were given a room with three beds as you had requested. We would like to clarify that when booking your room through a third party site, it does not guarantee this room request can be met at the time of check in. We hope you and your children enjoyed some quality time together in Hawaii.
The first room came stink after 2 hours then they moved us to a bigger room which was much better and not stinky because of the air conditioner. So it was ok.Genuine Hotels.com guest review
Hotel parking is limited, with only a service elevator from the parking area into the hotel. One of the two guest elevators was not working when we wanted to check out; it took us 20 minutes or so to get an elevator down to the lobby. Our room was fine, with a refrigerator and microwave. Located near a grocery store. Located next to the former International […] Market Place which is now undergoing construction, but the construction was kept to reasonable daytime hours. Read moreGenuine Hotels.com guest review
"Great place to stay, close to everything"
A well priced, clean hotel within walking distance of everything. I really like that they have truly free wifi that was of good quality. My only incredibly minor complaint is that they were unable to check me in early, but that is not their fault. Will definitely stay again.Genuine Hotels.com guest review
"Convenience of location"
The hotel is a little old but maintained well. The room is not very big but adequate. The location is convenient to close every where downtown. The staff service is excellent. They also provided free Wi-Fi at lobby and in room. Compared to the other hotels in the same area, the parking fee they charged is lower. I'm very sastified with this hotel and […] would recommend to my family and friends. Read moreGenuine Hotels.com guest review
"Value hotel in Waikiki"
The Aqua Waikiki Wave was ideally located in the heart of the Waikiki shopping and beach area. Just a few short blocks to the beach, and an excellent room rate!Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha! It’s so nice to hear you had a pleasant stay with us! We’re glad that our location was ideal for your needs and helped to create a memorable experience. Mahalo for your review, we hope to see you again at the Aqua Waikiki Wave Hotel.
"Online Pictures are deceiving."
Would not stay here again. Pool was out of service, rooms very old and dated. Parking is limited!Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. All guest feedback, positive or otherwise, is important to us. It is always our goal to create a wonderful stay for all our guests and we deeply regret that we were not able to accomplish this for you. Our pool being out of service is definitely an inconvenience and we do apologize. Sometimes unforeseen circumstances arise such as this and we appreciate our guests’ patience as we work to resolve the issue. We hope to one day have the opportunity to welcome you back in the future. Mahalo.
"Left after one night"
We left this hotel after one night and stayed in another location the rest of the week. Parking is under the hotel but there is no access for someone in a wheelchair to get to the rooms. We had to use the service elevator which was always piled high with garbage. No access from the front of the hotel for a wheel chair. The location was very noisy with […] people yelling all night. The room was clean but very small. The staff were courteous and helpful. Read moreGenuine Hotels.com guest review
"Not crazy for this location"
The AQUA was recommended to us by a Honolulu resident. I found a great deal on Expedia & booked it. What I did not realize was that there are SEVERAL Aqua hotels in Waikiki. We wound up in a location I would not have selected…too much hustle & bustle. This hotel was not the location that was recommended to me. Reservation went off without a hitch, though. […] The hotel is clean enough, the staff friendly. There is no restaurant on property. Once in the room we were OK but going out on the street, finding a place for breakfast, just too hectic for us. We had hoped to be on the outskirts of Waikiki. Lots of noise at night from traffic & local businesses (bars). Ask for a room on a higher floor. Sometimes they didn't answer the phone at the front desk. Worst thing about this hotel is the parking lot. If you are renting a car, this might not be a good choice for you. Access is quite difficult & lot is sometimes full. However, based on the deal we got from Expedia, we did feel it was good value for the money. Almost a better commuter hotel than one for a special occasion one (i.e. honeymoon). Read moreGenuine Expedia guest review
Not close to beach!! Very clean and nice. Close to a flea market are that was very fun to shop at.Genuine Hotels.com guest review
The hotel room was good-no fancies, but good. A continental breakfast was advertised on their website, but none were available. It is not a luxury hotel but more than adequate. The staff was very helpful. We would go there again.Genuine Expedia guest review
"Aqua Wave Waikiki"
Parking was a nightmare! I don't know the exact # but it was like 40-50 stalls total for the entire hotel. Checking in was hard because there was no where to pull up so you could check in. Driveway alley was hard to see, had to drive around the block twice! Other then that, it was okay! We just used the room for sleeping because we were out & about […] the entire time. Read moreGenuine Expedia guest review
Very happy with this hotel.Genuine Hotels.com guest review
"Courteous staff, clean room."
We stayed just one night so we could go out and not drink and drive. We didn't see any signage for parking but found it easily though I still had to call the front desk to make sure we were in the right spot. It's a nice place - the building seemed a little older but it's nice & clean. Staff was friendly and courteous, including housekeeping staff. […] Our room was at the end of the hallway so I think that's the reason it had 2 balconies and seemed bigger than the middle rooms. The windows only had one set of curtains and it would've been nice if they had sheer curtains as well since I wasn't sure if the windows were tinted and maybe neighboring buildings could see inside. Other than that, it was very pleasant. I would definitely stay there again. Read moreGenuine Expedia guest review
"Great location, friendly staff!"
I was staying for one night with friends from out of town and when checking in the front desk had open suites available and upgraded our room free of charge. Great views and close to the beach!Genuine Expedia guest review
Hotel room was a little above average. Staff was friendly and courteous. very convenient location. Our room was on higher floor so the street and truck noise was not a problem but lower floor rooms might be a problem. Would stay here again.Genuine Hotels.com guest review
"Not a too bad choice"
I am very satisfied with many aspects of this hotel. Except for one thing, the crib price is not high. $35 per night for a crib. If you stay for many many nights, it will be extremely expensive. I stay in many other hotels like hilton and Marriot, they never ask for extra charge of the crib.Genuine Expedia guest review
"Excellent value in Waikiki"
Recently renovated. Friendly staff. Centrally located on Waikiki with a 3 block walk to the waterfront. Very comfortable and clean. We were on the 9th floor and could still hear street noises so windows must not be tight so bring earplugs if you are on lower floors. Great value.Genuine Hotels.com guest review
"Very convenient location"
Positives: The hotel was within walking distance to shopping, the famous Waikiki Beach and restaurants. The check-in experience was fast and the staff was extremely courteous and helpful. Kudos to Kym, Isaac and Rachel. The room was clean and comfortable. Massage salon in lobby gives awesome foot massages (see Pierre). Biggest plus:FREE Wi-Fi in the […] hotel rooms! Negatives: There is no drive up, drop-off area at the hotel. Your transportation must stop on the main road to let you out. This hotel is also on a street of other hotels and hi-rises so the view from the balcony was not the best, unless you enjoy looking into the building next door. Also the noise from the street and restaurant/bar downstairs was a bit loud at night. The television set was about 20 inches, like a computer screen. Since we were there to enjoy the island and not to sit in the room watching TV, that was not a significant issue. SUMMARY: This is a great hotel to stay at if you want convenient access to everything that Waikiki has to offer but you don't want to pay the high prices of the name brand hotels and you're cool with walking a block to the beach. I would definitely stay there again!! Read moreGenuine Hotels.com guest review
"Nice Hotel close to beach"
Nice hotel close to beach. Comfortable bed with clean crisp sheets, nice clean bathroom with great water pressure shower, carpet is a little worn, decor could use update. We were on the 4th floor and there was street noise, trash man runs really early there. Walking distance to beach, IHOP, and other restaurants. Has easy to use city transportation […] just a few steps outside the door. Easy to to get to Pearl Harbor and Diamond Head Crater Park by city bus, bus ride is only $2.50 and you can get a transfer that is good for 2 hours, good for return trip. Would definitely stay here again. Read moreGenuine Expedia guest review
"Everything is just average"
The tv in the room is extremely small. The area is noisy but the room itself is comfortable. Unfortunately, the famous international market is closed and the adjacent hotel as well.Genuine Expedia guest review
people were very friendly would go back tomorrow if we couldGenuine Expedia guest review
"Overall good hotel."
This hotel is good. Location is great - right in the middle of everything in Waikiki. It can be a little noisy at night (I stayed on the top floor), but that's to be expected considering the location, so I wouldn't count it as a fault. Staff is very nice and helpful (can tell you about bus routes, etc). The room could have been cleaner...but it wasn't […] horrible by any means. It should be cheaper for what it is, but considering location and prices of surrounding hotels, can't complain. Keep in mind they don't offer room service (there's a Chinese restaurant in lobby), but that shouldn't really matter because there are so many places to eat right outside (including stores where you can buy food/drinks to take back to your room). Read moreGenuine Hotels.com guest review
"Aqua Waikiki Wave is at a great & convenient loctn"
At a very reasonable price, the hotel is at a great & convenient location. Even though it's a 10 minute walk to the beach, the fastfoods & restaurants were right next door (Starbucks, McDonalds). We stayed here and drove around the island. The first time we stayed here, room was really good and quite. On second time, we got room on another side of the […] hotel where it was very noisy at night. We could hear everything happening in the road. But, overall it was still an overall nice hotel for the price. Read moreGenuine Hotels.com guest review
"It is convenient to the beach, the restaurants etc"
It is convenient to the beach, the restaurants, the gifts stores, and the bus stops. For visitors, the price is really reasonable compared with other 5-starts, which are very much beautiful, but the price is too much. Personally I think the bus stops are very close to the Hotel. That is the best part. Besides, the Hotel room I stayed is quiet and s […] afe. Read moreGenuine Expedia guest review
"Not bad, but not amazing"
old fixtures, old furniture, what toiletries they gave were tiny. I didn't have a problem sleeping in my bed, but my mother did. On the plus side, the towels were thick, the service was impeccable, and the shops on the first floor were nice. This is part of a chain of hotels called "Aqua Waikiki," I think the wave has yet to get a remodel, unlike the […] other hotels... Read moreGenuine Hotels.com guest review
"If you looking for clean hotel, don't stay here."
the front desk lady who checked us in was so absented minded and did not bother to ask her manager on how to process American Express card instead telling us the card got declined. And have me go around calling Amex and found out she never even once try to charge it. So I have to go down to her to process my payment again after we've checked in. Beware!! […] The room is nothing like the pictures. Hallway is old and smell funky. Inside the room the furniture looked the same but now is all used up. The TV is like your office computer screen, tiny. Carpet is old and you still can see the the cookie crumbs and other dirty under the bed corners and it seems the cleaning don't bother to vacuum them up. The bathroom seems to be remodeled with new counter tops, but the bathtub and fixtures all very old. After shower the water drained down very slowly and had to call the housekeeper to send someone to our room and fix the drainage problem. The sink faucet water pressure is uncontrolled except when you turn on really slowly. The room has microwave, small refrigerator, and coffee maker. Yesterday I found a small cockroach climbing up the wall, took pictures thought going post but decided not to grow people out. The location is great, nearby everything. I should've have read reviews before I booked it, instead looked on how many stars. If you like clean rooms like me, don't stay here. Read moreGenuine Expedia guest review
"In the centre of Waikiki large clean room."
This was a last minute booking at prime time. It did not disappoint and we will stay here again.Genuine Expedia guest review
location is about 5-10 minutes to beach, and right behind international market. Udon restaurant is cross the street, be prepare for 1/2 hour line during the diner, but worthy it. if you want to stick on the Waikiki beach, spend more to chose beach front one. If you rent a car or take a tour, this one is a budget choice.Genuine Expedia guest review
"Great Aloha style!"
Stayed here based on family member's recommendation and really enjoyed our time. Would return if choosing to stay in Waikiki. Ice cold watermelon water in the lobby was our daily refresher. Would recommend for individuals, couples or families. Hotel staff helpful with transportation recommendations (we didn't rent a car), and you can catch The Bus right […] outside the hotel. Walked only a few blocks to enjoy New Year's Eve fireworks at the beach. Read moreGenuine Expedia guest review
"Nice hotel close to the beach"
Parking in the garage close by works fairly cheapGenuine Expedia guest review
This hotel is an ok, moderate hotel. The location is not too far from Waikiki Beach and near shops and restaurants. I would have given it a higher rating had it not been for the mistake they made in my rsvp. I had called 2 days prior to checking out to add an additional night, NYE. I was quoted a rate and told to come down on my original checkout date, […] checkout then check back in for the same room " no big deal." per the front desk clerk. Low and behold when I came down to do as he instructed I was told there was no rsvp and that I had to move to another hotel, their sister hotel the Aqua Pearl. Check out is 12pm and it was now nearly 12pm and I had to rush back and pack up all my stuff and move to another hotel. Yes they accommodated me by helping me move my stuff but it was an needed headache and hassle that was entirely their fault. They didn't comp me anything and charged me for the quoted rate without any discounts for my time and inconvenience. Read moreGenuine Hotels.com guest review
"For a 3 star hotel I expected more"
We have stayed in 3 star hotels with better service than Aqua Wave Hotel. The room was not clean, during out 8 night stay, it was vacuumed only once. The curtain did not close and calls to front desk went nowhere. For privacy we had to use my wife's hear clip to make sure the curtain are close so the staff in the office across the alley would not be […] able to see inside our room. The bathroom was not clean and there was a dark band around the bath tub. Parking was limited and hard to get to and the charge for it was 23 night's a night. Read moreGenuine Expedia guest review
"Bad Service at front counter"
Very unhappy with the front counter services, not friendly when needed, the rooms are noisy at nights from duct work, requested room change they asking for more money, and when battery of the car is out, ask them for jump cable they said they dont have any and ignore.Genuine Hotels.com guest review
The hotel advertised on-site parking, but there were less than 20 spaces total - for a 15-floor hotel! Most of the time we had to park next door using a parking service. The parking service is one where they take your car away in an elevator and store it - you have to ask to get it back, so it takes some additional planning to make sure you have enough […] time to get the car back before you head out for the day. We had four people staying in the room, but we had to repeatedly ask for additional towels. Only two bath towels were provided for four people? Washcloths, the same thing. Being downtown in Waikiki, it is definitely in the heart of the action. It is a reasonable walk to the beach, and there are plenty of restaurants in the area. Being downtown though, it was kind of noisy at night. We could consistently hear the crowd at a local club late into the night. The vent in the bathroom didn't look like it had been cleaned for many years - it was fuzzy with years of accumulated gunk. In the room didn't get cleaned one day. Read moreGenuine Expedia guest review
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