"Nice hotel close to the beach and restaurants."
We had a huge room, uncrowded even with 3 queen beds, one in a screened alcove perfect for my daughter and her baby. There were two sliding glass doors to balconies. Only 3 negatives--no swimming pool (would have been nice for baby and when the box jellyfish came in); the concierge was less than helpful, and though reservation was for 6, only 3 towels […] at first. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We’re glad your accommodations here at the Aqua Waikiki Wave Hotel we’re spacious and comfortable enough for your entire family. Our staff loves to go above and beyond for our guests to give them the best experience possible during their stay and we apologize if your experience fell short of this. Mahalo for your feedback.
"Convenient to shopping and beach."
Hotel staff was over-the-top nice and helpful. Room was comfortable but little things like bathroom light was out, tub was leaking into room below and soaps and towels were not always replaced everyday.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Our staff here at the Aqua Waikiki Wave Hotel loves to go above and beyond for our guest to make sure they feel welcome and at home during their stay and your compliments in reference to them are greatly appreciated. Your comments will be reviewed with our team, mahalo for your feedback and suggestions.
"Construction next door"
It would have been nice if the front desk suggested and given ear plugs for a good nights rest. I was on the 14th floor and first thing in the morning I was woken by the construction site right next door. At the very least make your guest aware of a potential disturbanceGenuine Hotels.com guest review
The room we had overlooked the parking garage. The bathroom was moldy, the carpet was old and damp. The television was about 14 inches. Overall the room was old and warn. The only thing good about the hotel was the proximity to the beach and Waikiki area.Genuine Hotels.com guest review
"Hotel stay to visit Pearl Harbor"
Hotel was okay but not enough towels. Also, the King suite is not big enough for 4 adults & 1 child.Genuine Expedia guest review
Response by Aqua Waikiki Wave We hope you enjoyed your visit to Pearl Harbor during your recent stay with us at the Aqua Waikiki Wave Hotel. Our One Bedroom Suite King comes with one king bed and one sofa bed and is acceptable for one to four people, we are sorry to hear that it was not big enough for your needs. Mahalo for your review.
"Nice people, clean rooms, troubling parking"
All staff is great. Clean facilities, but terrible parking. Very central for family outings. Overall if was a pleasantly memorable experience. Pierre the massage therapist is great.Genuine Expedia guest review
Response by Aqua Waikiki Wave Mahalo for your kind words in reference to our staff and clean facilities here at the Aqua Waikiki Wave Hotel. Parking in any city or high travel destination can get hectic during the busy times and we apologize for any inconvenience you may have experienced due to this. We are thrilled to hear we were such a pleasant experience for your memorable stay in Hawaii and hope to see you back again in the future.
"Not great, not bad, acceptable"
Almost impossible to find on first pass, tree in front of only sign and no building numbers posted. Parking terrible! Room average, staff nice and helpful. Overall when I'm in Hawaii I'm not there to sit in hotel room so as a comfortable place to sleep and shower it is just fine.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We agree with you and truly hope that when visiting our area a guest’s time is spent out and about taking in all this beautiful area has to offer. Our staff here at the Aqua Waikiki Wave Hotel loves to make all of our guests feel welcome and at home, we appreciate your acknowledgement of them. We do apologize for any inconvenience you may have experienced as parking in any prime travel destination area can get busy during summer vacation times. Mahalo for your review.
"Cheap hotel near Waikiki. Don't expect 5 star"
Arrived at hotel. Parking is very very limited. If you arrive in afternoon/evening you will probably end up having to part at a nearby garage and walk to the hotel. The hotel staff at front desk and bellhop was very helpful and nice. The experience walking down the hallway to my room was kinda sketchy. The hallways and wall colors are dingy. Once in […] the room I found my room smelled like a takeout restaurant. The smell was very overpowering. The 19 inch color tv was hard to see when laying on the bed. The view out of my room was facing a very busy construction site that served as my alarm clock at 7 am sharp. Overall, hotel is fairly affordable for being close to Waikiki. If you stay here you must be prepared to live in 2 star conditions. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Remaining an affordable place to stay during these hard economic times remains a top priority to us here at the Aqua Waikiki Wave Hotel and we too agree that we are very fortunate to be located in such a great area. We are disappointed to hear that some areas of our hotel fell short of your expectations. Due to our location in such a popular travel destination and as in all cities, parking can get quite hectic during the busy season and we appreciate our guests’ patience and understanding if having to use the off-site parking location. The International Market construction you speak of is will include approximately 75 retailers and seven restaurants. So although it can be an eyesore at times, we are very excited as it will add more appeal to Waikiki as well as shopping and dining options for our guests in the near future. Mahalo for your feedback.
"Close to the beach"
Hotel is close to all store good location.Nice and friendly staff .Genuine Expedia guest review
Response by Aqua Waikiki Wave Mahalo! We hope to see you again at the Aqua Waikiki Wave Hotel.
"Hotel is close to the beach"
Hotel is close to the beach but the room was old and just okay, the bathroom is small, The staff were nice, One big thing for the hotel is the parking, I came back the hotel, but the parking lot was full, and I called the staff, I was waiting for long time, then she just told me go to the other parking lot. I was so tried and made me depressed.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. While we appreciate you found the location of the Aqua Waikiki Wave Hotel and our staff to be both positive experiences, we are disappointed to hear other areas of your stay fell short of your expectations. Parking in many cities as well as high travel destination areas such as ours can get busy at times and we apologize if this was the case during your stay. Mahalo for your feedback, we do hope you’ll be back for another stay with us in the future.
"Dirty Bathroom and Noisy Neighbors"
The bathrooms were dirty with soap scums on the ceiling tiles and rust spots on the shower rod. There was construction next door which ruined the view and made afternoon naps very noisy. The carpets were old and dirty looking. There was no free internet even had to pay $5 for printing out our boarding passes.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We’re glad to hear you enjoyed some surfing and shopping during your recent stay. All reviews whether positive or otherwise are appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be better addressed. We can assure you that our housekeeping staff adheres to strict daily procedures and protocol. Should any concern arise in reference to your accommodations, we encourage guests to call the front desk so we may address those concerns during your stay. Internet service here at the Aqua Waikiki Wave Hotel is included in our Hospitality Fee which also includes DVDNow (Unlimited movies & PS3 games), complimentary Waikiki Shuttle Service, free daily use of our custom Aqua beach towels & chairs and much more. Fax and copy services are available for a fee. We understand that at times the construction of the new International Marketplace may cause a slight disturbance, but we are so excited for the vitality this new establishment will bring to the area for both residents and tourists alike, we hope our guests feel the same. Mahalo for your feedback.
"Good price value ratio"
Inside the rooms even on the top 15th floor, the noise from the street was unbearable!!! Partial Oceanview was truly only very partial!! Won't stay there again, too noisy!Genuine Hotels.com guest review
The sofa bed was dirty. They didn't change or removed the bedding till we saw it. The pillows smell badGenuine Expedia guest review
Response by Aqua Waikiki Wave We can assure you that our housekeeping staff adheres to strict guidelines and procedures daily but would like to apologize if for some reason we may have fallen short of your expectations. Mahalo for your feedback.
2 hotel staff members just stood there as we struggled to carry our bags up the stairs to the hotel lobby. The cleaning lady asked us to write a comment as we were leaving yet she never cleaned our room during our stay.Genuine Expedia guest review
Response by Aqua Waikiki Wave Hearing that your experience here with us was anything but spectacular leaves us a little disappointed this morning. Our staff loves to go above and beyond for our guests. Should you ever need help or assistance please just ask as they are always more than willing to lend a hand. Our cleaning staff here also adheres to strict daily procedures. Should a guest for some reason feel that their room wasn’t addressed, we encourage you to call the front desk so we may resolve any confusion at that time. Mahalo for your feedback.
"This is a pet friendly hotel, but with a price."
The lobby is nice and overall I recommend the Aqua Waikiki Wave. The hotel is next to a construction zone (they are building a new International Market) and can be noisy in the morning. You can bring your pets but you pay $30.00 a night per pet on top of the room rate, but pet visitors are put on the 2nd floor. The second floor needs painting, updated […] carpeting, and better lighting. My room was nice, clean and the bed comfortable. It had the tiniest bathroom I've ever seen and the commode faced the mirrored closet door. Also, my room had two balconies, but it overlooked a construction zone. It was a bit disappointment, considering what I was charged. Read moreGenuine Hotels.com guest review
We were located within walking distance of all things Waikiki. There was taxi and bus service right near the hotel and restaurants, ABC stores and Starbucks right nearby. Hotel also has a business center to check emails and make copies. Staff was very accommodating.Genuine Hotels.com guest review
"Nice place for the price."
There is a major construction project going on next door (until spring of 2016.)Genuine Hotels.com guest review
I stayed on the 14th floor which was high enough to avoid most of the construction noise below on the east side. But the accommodations and service itself was very good. I had an enjoyable stay and would recommend the hotel to others.Genuine Expedia guest review
"Needs a better parking setup."
We had to park in the adjacent building, the Waikiki Trade Center and that kinda sucked having to walk from the hotel to the parking structure.Genuine Hotels.com guest review
Don't think the rates match this hotel. Even though I got a discounted room, don't think it was worth the rate. First night I was charged my booking rate and the next night I was charged $80,00 more. The front desk said the price difference was based on room occupancy. I've never heard of this before. Very limited parking for guest. It seems the employees […] get to park here and don't give right of way to hotel guest. No ocean view. I looked into a parking lot. Defiantly not recommending this hotel. Read moreGenuine Hotels.com guest review
"Friendly staff; so-so rooms"
I was disappointed in the hotel. The sheets and towels were clean but the room's upkeep was marginal. The tub was slow to drain (hair clog) and when the room was switched the second room's toilet ran constantly due to a bad flap seal. Finally the third room was OK. Overall it was not a very good experience for a two night stay. On a happy note, the […] staff was very friendly and helpful despite the problems of the pluming issues. Read moreGenuine Hotels.com guest review
"Not what I expected"
Parking is horrible. Hotel is very dirty. Good location but I'd rather pay a little extra to stay at a cleaner hotelGenuine Hotels.com guest review
"Very nice hotel,good location. Very comfortable."
My family and I enjoyed a very good vacation time in your hotel. I recommend every time.Genuine Expedia guest review
Response by Aqua Waikiki Wave We love hearing that a guest had such a good vacation with us. Your recommendation of the Aqua Waikiki Wave Hotel is appreciated and we hope that it won’t be long until you and your family are back for another stay with us.
"Good location and clean rooms"
Our group flew in as a 1 night stay over, on our way to American Samoa. We booked 3 rooms all right next to each other, and everyone was pleased with the location. The rooms were clean and the A/C work well. We didn't stay long enough to see if the maid service was consistant.Genuine Expedia guest review
Response by Aqua Waikiki Wave It’s so nice to hear that our hotel met the expectations of your entire group. We hope you all enjoyed your visit to American Samoa and that you will all return for a longer stay with us at the Aqua Waikiki Wave Hotel again soon.
"Worst Hotel we ever been at"
We stayed at the hotel for a week(!) and unfortunately, we had a very bad experience. Firstly, because there's a large construction project right in front of the hotel, so it was terribly noisy and we woke up at 6am every morning. In addition, unlike most Hawaiian people, the hotel staff at the front desk was not very kind and helpful. The concierge […] wouldn't give information and assistant unless you buy their (terribly expensive) guided tours – we used tips and assistant of kind people outside the hotel to find our way to the beautiful sights of Oahu. Though located in a good location in Waikiki we wouldn't go back there, not even for a single night. Read moreGenuine Hotels.com guest review
Booked a partial ocean view room and received a view of a construction site and missed the July 4th fireworks show. The hotel is very outdated and with the price of the rooms the owners should update and cover the stains on the ceiling, replace the carpets, etc...Genuine Expedia guest review
Response by Aqua Waikiki Wave All reviews whether positive or otherwise are appreciated as it helps us to better focus on areas of the hotel a guest may feel needs to be better addressed. Although we are sorry to hear that our hotel did not meet your expectations we’d like to let you know that we currently are in the process of refreshing our rooms for our guests to experience more updated accommodations. The International Marketplace next door is being reconstructed and will include approximately 75 retailers and seven restaurants. So although it can be an eyesore at times for our guests, we are very excited about it as it will add more appeal to Waikiki in the near future. Thank you for your feedback.
room looked straight out to a huge parking structure and the noise from the street was awful. room was just ok, but tired and dated.Genuine Expedia guest review
Response by Aqua Waikiki Wave Our location here we agree is excellent. The Aqua Waikiki Wave Hotel is within walking distance to so many shopping, dining and entertainment establishments as well as the beach. We are disappointed to hear our hotel did not meet all of your expectations during your stay. The International Marketplace is being reconstructed and will include approximately 75 retailers and seven restaurants. So although it can be an eyesore at times for our guests, we are very excited about it as it will add more appeal to Waikiki in the near future. Our rooms are currently in the process of being updated and refurbished to better accommodate our guests. Also, due to our prime location, in the heart of Waikiki, night life and night time activities in the area can be loud at times. This though is totally out of our control and we hope our guests understand. Mahalo for your review.
"Very Close to the beach and shopping"
The hotel lobby looked very nice, but the rooms are a bit outdated. The pull out couch had tears on the cushions and the bed was not comfortable. The carpets look really old and need to be replaced. The location is great, right next to the beach and shopping. There was no pool.Genuine Hotels.com guest review
Hotel was 2 blocks from the beach, it was clean, hotel staff was nice!Genuine Hotels.com guest review
"Great hotel with great staff!"
One of my good friends and I stayed there for 8 days and 7 nights. It was our first time vacationing to coastel location and the Aqua Waikiki Wave made it a great experience! Besides, the tiny bathroom, everything was excellent; the affordable price, cleanliness of the hotel in general and etc. The highlight of the hotel is the great staff! Everyone […] was so friendly and helpful! If I ever visit Honolulu again, which I hope to, I would definitely stay at the Aqua Waikiki Wave without a doubt and I definitely recommend it to anyone who may be visiting Honolulu. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We hope you will be visiting Honolulu again too! Mahalo for your review, recommendation and acknowledgement of our staff who loves to go above and beyond for all of our guests. It’s so nice to hear that the Aqua Waikiki Wave Hotel met all of your expectations in cleanliness, affordability and service, but most importantly that we were able to be a part of your great experience here. We look forward to your return stay with us. A hui hou.
"Nice hotel in great location"
The hotel is older but reasonably well maintained. Our room was more updated and very pleasant. We overlooked a development site but the cost of our room reflected that. The room was clean and well presented with a balcony for sitting. The hotel is located in the heart of Waikiki and a couple of blocks from Waikiki beach. We mostly stay in this area […] when we visit Honolulu as it provides good amenities for shopping, transport etc. Our stay was trouble free and we would not hesitate to return to this hotel. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Nothing pleases us more here at the Aqua Waikiki Wave Hotel than hearing a guest would not hesitate to return for another stay with us. We are glad you enjoyed your updated clean room with its balcony for relaxing along with our fantastic location to the beach, and all the shopping and dining establishments too. We look forward to your return visit with us again soon. A hui hou.
"Good location and price"
Everything about my stay was fine, nothing was terrible and nothing was outstanding. The main issues that I had with the hotel were the wifi and the parking. I was there for business so I was hoping to use the wifi while in my room for work and non-work related things, but I could not connect to the wifi (I could connect, but the login page never came […] up so I couldn't get on) at night after about 10pm. There is a parking lot under the hotel and a parking garage within walking distance, but the parking garage is not unlimited in and out so you would need to be done for the night in order to park there. There aren't many spots in the lot under the hotel and there is no sign for the parking lot or garage, which made parking difficult for me to find initially. Overall though, if you are looking for a hotel in the Waikiki area on the cheaper end of the pricing spectrum then this is a pretty good one. You won't get nice ocean views, a free breakfast, or nice TV's, but it gets the job done and allows you to stay close to the beach and shopping for a relatively low price. Read moreGenuine Hotels.com guest review
Hotel was nice. Front Desk was very Helpful. Lots of Restaurants close. Loco Moco was really good next door at Da Big Kahuna restaurant. Short walk to the beach. We had the 3 queen bed room which was roomy and comfortable. Its a little older hotel but overall really good for the money, Everything was clean.Genuine Hotels.com guest review
The rooms were dated and it was very noisy in this area. But the staff was very nice and the rooms were clean.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Mahalo for your kind words in reference to our staff here at the Aqua Waikiki Wave Hotel who always work hard to make our guests feel welcome and at home during their stay. As our location is excellent in relation to the beach and area attractions, it is also part of the very popular tourist entertainment area where sometimes events can cause some distraction. We appreciate your review and your feedback.
"Decent place for the price.."
We really enjoyed our stay at the wave... It was really nice to come back from a long day to a clean freshly picked up room:)Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We are thrilled to hear you enjoyed your stay with us at the Aqua Waikiki Wave Hotel. Remaining family affordable in these hard economic times is very important to us; we’re glad you found us a good value for the price and were also happy with our housekeeping staff. Please come back and see us soon.
Parking a problem, but otherwise, the stay was very nice.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Nothing pleases us more than hearing a guest enjoyed their time with us at the Aqua Waikiki Wave Hotel. We apologize for any inconvenience you may have experienced with our parking facilities and hope that you will be back to stay with us again soon.
"Get here early to get a parking space"
Not a terrible hotel and for the price, a decent value. Hotel staff were very nice and welcoming- mahalo! But- parking was terrible, secondary option on parking was ~1/2 block away. In after 5, out by 6am, then $ for parking is pretty good. Good location for Waikiki business use and just a ~block to the beach. Major construction next door- huge project. […] Big lights shining all night. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha and mahalo to you! Our staff here at the Aqua Waikiki Wave Hotel loves to go above and beyond to make our guests feel welcome and at home during their stay, you don’t have to thank us, it’s what we love to do. We’re glad you felt comfortable in your room accommodations and apologize for the inconvenience you may have experienced due to the International Marketplace construction next door. Although sometimes it may cause a temporary issue, this new marketplace will bring so much to the Waikiki area with its new shops and restaurants, we are really looking forward to it. We hope you will be back to stay with us again when you are in the area for another decent value.
This hotel does not have a pool. Also they charge a very high rate for deposit on towels to take to the beach. Plus a room damage deposit. I travel a lot and never have I had that. Staff was very nice.Genuine Hotels.com guest review
"Right in the middle of town"
The room was nice and clean. Icebox, coffee maker and microwave. Very roomy. The staff there may need some help with customer service, im from hawaii and im all about smile and ALOHA. Some of them aint got it. Other then that, it was alright. Oh good tip to know, becareful of the room doors, your cell phones CAN demagnitize them and your hotel room […] card wont work, too many times it happened to us and only on our last day they decided to tell us that..like REALLY!!!! Mind you i have 2 kids. Read moreGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. It is nice to hear that you were happy with your room and its amenities here at the Aqua Waikiki Wave Hotel. Our staff loves to go above and beyond for our guests to make them feel welcome and at home and we apologize if you did not feel this during your stay. Please accept our apology for any inconvenience you may have experienced with your room key. From time to time issues with the cards may occur, although it is not common, and we just want to let you know we appreciated your patience. Mahalo for staying with us, we hope you will return for another visit soon.
Arrived at 11 pm. Night desk was not very helpful with our questions. Rooms are old and outdated. On the flip side the morning desk was friendly and helpful.Genuine Hotels.com guest review
The hotel, was comfortable and clean and neat. The service of the front desk, was outstanding. We were able to check in on a late notice. We were very please with the service and hotel.Genuine Hotels.com guest review
Pillow perfect. Staff helpful. Room clean and spacious. Fixtures in bath were old and water wouldn't turn off. Construction loud in the morning.Genuine Hotels.com guest review
"Lots of Elevator ISSUES"
Convenient location, spacious rooms and nice staff. Unfortunately, for a 15-story building, often only 1 of the 2 elevators was working properly on several occasions during my one-week stay.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha and mahalo for your review. We are happy to hear you were pleased with our location, spacious rooms and nice staff here at the Aqua Waikiki Wave Hotel. We would like to apologize for any inconvenience you may have experienced in reference to any elevator issue during your stay. This is not a common occurrence here and we appreciated our guest’s patience as we resolved this matter. We hope you will be back for another stay with us again soon.
"nice close to beach"
great time., SERVICE WAS GOOD LOVED IT AND GOIN BACK SOON.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. Nothing pleases us more than hearing a guest had such a great time with us at the Aqua Waikiki Wave Hotel and will be returning soon. We look forward to seeing you soon. A hui hou.
"Hotel was nice but the construction sucked"
Room 410 smelled like a goodwill store and was right next to the construction. The manager switched us to room 1260 and that room was great! No construction, no old smell, and a fantastic view. ThanksGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. No, mahalo for staying with us at the Aqua Waikiki Wave Hotel. It’s nice to hear that our hotel manager was able to switch you to a room that better met your expectations and enabled you to have a great stay with us. We hope the next time you are traveling to the area you will be back to see us again.
"Well priced and comfortable"
The Aqua Waikiki Wave is a nice clean hotel, the staff are friendly and attentive. The construction going on next door was not too much of a bother, I was only once woken up by the noise.Genuine Hotels.com guest review
"Great hotel, moderate rates, nice facility."
This hotel has all the things you might need or want. Older hotel with pleasing decor and nicely appointed rooms. (Sorry no pool.) My wife and I enjoyed this Aqua hotel. The Aqua Waikiki Wave.Genuine Expedia guest review
it was a perfect location. really nice view. room needs a lil renovation but i enjoyed my stayGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We’re so happy to hear you enjoyed your stay with us at the Aqua Waikiki Wave Hotel with its perfect location and nice views. Our rooms are currently in the process of being updated and refurbished to better accommodate our guests. Mahalo for your review.
"Close to the beach"
Nice hotel, close to the beach. Construction currently next to hotel but only noisy during the day. Plenty of shopping nearby as well as restaurants. Bank, shopping, restaurants, Starbucks, beach, and convenience store, all within a short walking distance.Genuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. You pretty much summed it up. We’re close to everything needed for a great island vacation. The International Market Place near us is being reconstructed at the present time and will include approximately 75 retailers and seven restaurants. So although it may get noisy from time to time, this is temporary, and in the end it will add so much more to this area. Mahalo for staying with us at the Aqua Waikiki Wave Hotel.
"Smell bad in the rooms , pretty old hotel"
Smell bad in the rooms , pretty old hotel You can hear music at night from club aroundGenuine Expedia guest review
Response by Aqua Waikiki Wave Aloha. We encourage our guests to call the front desk for any issue that may need to be addressed during their stay so that we can resolve any concern while you are here. Our hotel is in the process of being updated for our guests to be able to experience a more comfortable and refreshed stay. We appreciate your feedback.
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