Hotel Mark Twain, a C-Two Hotel - San Francisco 37.78552, -122.41118

hi, was very disappointed with the hotel condition. had a very bad maintenence, the heater was very victorian, bathroom was smll and v could hear the neighbours talking all the time, no free wireless !!!!!! in this age of connectivity, they were charging $6 for 15 mins !!!!!!!! i holidayed for 12 days in different places except this hotel everybody was giving free wireless. i would definitely wouldnt recommend it. LP, BIRMINGHAM

We stayed in a 2 double bed room (2 adults, 2 kids) for 3 nights. Hotel was clean & comfortable and a short walk to union square & cable car terminal.Staff were very friendly & helpful. Would stay again.

Good, clean & reasonably priced.

Very close to centre and felt quite safe coming back to hotel late at night. Clean and spacious room I was staying in. This was room with 2 twin beds for single occupancy. Very clean bath room. Very good room service daily. Coffee maker in room. Reception well staffed and helpful. Only draw back was single elevator but it was not a problem for me as I was staying on the fourth floor. For guests staying on the 9th floor I suppose it may cause problem in peak holiday seasons

This was a nice hotel with friendly staff and a good location for exploring San Francisco. The only downside is that their is a lot of street noise at all times of the day.

Quoted excellent price, but not so good once $10 internet charge added and no morning lobby coffee (which would be worth $5+). Peeling paint; poor bedding; noisy radiator heating; towels scratchy. Hotel rated 3.5, but not even a 3.0 in our opinion. Better deals in S/F this time of yr.

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The rooms are small. I felt like I was in Europe again. The front desk was slow and I had to get my own towels. They weren't very accommodating. However the room and the lobby and bar were clean and appealing

Nice room, clean, quiet. A nice restaurant and bar downstairs. Short walk to the Warfield Theatre. Complaint: too warm in room and no thermostat for guests to control temperature

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I try to never write a bad review. I've stayed in this hotel once before in Sept 09. So I thought it would be nice to stay there again. When I tried to turn on the radiator heater I was informed that they won't turn on til 6pm. After 6 I tried again and called to front desk. They told me their boiler was out and they weren't sure how long it would be or when it would be fixed. The front desk brought me up a blanket that was thin and frail. About midnight I couldn't take the cold anymore so I called someone I know in the city and begged them to stay at their place for the night. The worst part was that when I walked down to the lobby it was nice and warm. I just don't get it.

The walls were paper thin and I heard way too much of the drunk couple next door that came in at three am! Other than that bad experience the place was clean and the staff was nice. I think I just got unlucky that stay!

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The hotel was ok once you got inside. The room was small and the bathroom was smaller. You can't open the door to the bathroom because it hits the toilet. There is no room to put any toiletries in the bathroom either. The room was on the 3rd floor and it was very LOUD from street noise. Also, not even a block over is not an area I felt comfortable walking in. Its a good thing everywhere I wanted to go was the other direction.

stayed here by myself and loved it. Central neighborhood, close to lots of food and public transportation. serious deal at the price I paid.

Should have been a better room for the price. Too expensive for what you get which is just a very, very basic bathroom and bed with hardly any blankets.

Walls are pretty thin, heard neighbors and people on street screaming at each other eight floors up, lightning was not very bright and hotel definetely needs some updating. Elevator was tiny.

Excellent room for the money. Simple and basic but comfortable. Loud on Saturday night...Halloween.

Great for the price we paid. Room was small, two beds and a dresser. Large bathroom and closet. Close public transport and a parking garage. The surrounding neighborhood didn't bother us all we did was sleep there. We would stay here again. The only real down side was there was no breakfast and the only coffee was in the room.

We lost electricity 2 out of the 3 mornings I stayed there (apparently a blown fuse). When I called the front desk to alert them they blamed the guests. They said everyone decided to get up at the same time and use their hair dryers. It was very frustrating because several guests were attending a national meeting across the street.

A little old. Need renovation

The hotel was very close to Union square, cable car and other attractions. Great location and not expensive.

the bathroom was small, but the size of the bedroom was decent.

A truly authentic botique hotel in the heart of San Fran. The staff were very helpful and pleasant and even are returning an item I left in a bedroom drawer. How often do you experience that assistance? My experience. Never! Please stay and reccomend to all your friends. Very charming.

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Although the location on the edge of the Tenderloin District may pose a problem for some, Mark Twain's proximity to theaters, Market Street, Union Square, and the War Memorial Buildings (Opera House, etc.) is a plus. Considering what we paid for the room, I guess I shouldn't really expect more. Be satisfied with a shabby carpet, chipped paint in the bathroom, dim lighting, cramped quarters, and a slow, really slow internet connection in the lobby for airline check-in. If we really wanted first class accommodations (5 star), I realize we would have had to pay dearly for it. All things considered, we got what we paid for and nothing more.

I was a last minute addition to a near by conference, pick another hotel if you can! The hotel is old in need of major renovation, if I had the opportunity, I would not have stayed one night.

Great place for experiencing San Fransico and all it's true colors.

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The hotel location is perfect and the price is right. Would stay there again.

With all the talk about the Union Square neighborhood, I was rather worried, but we found that the homeless come with the general area. The Mark Twain has the same homeless folks wandering nearby as the high class Hyatt across the street. We found the staff friendly and responsive. Jasmine went out of her way to make certain that we were satisfied with our room and answered all our questions patiently and courteously. Still, the neighborhood is so perfectly located at the hub of everything. We didn't need a car and used the Muni pass to get just about everywhere. So many museums, some of them free, almost all within walking distance. I'd go back, especially given the price we paid for our stay.

The room was ok for the money, but not a place where you want to stay for longer.

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Good location near Union Square, clean hotel but.. you would get scorched in the shower anytime someone flushed a toilet.

the location of the hotel may look "ghetto" but the hotel room & staff exceeded my expectations. I paid less than what all of the other travel sites were advertising. The hotel's location is in the heart of union square, making it very accessible to shopping, the trolley, bart & great places to eat. :)

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Don't let its "nearness" to the Tenderloin sway you from this hotel. It is across the street from the Hilton and very convenient to Union Square and the Theatre district. Recently renovated, the room was well furnished. The staff is wonderful and friendly.

Great location; rooms modest but clean; rooms to the front are very loud - street noise.

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clean, and good place

It was a lovely hotel during the day, but after the sun goes down things change. It was surround by all sorts of DIFFERENT people. I didnt feel safe once it became dark. It's in a not so good neighborhood! I returned to my room to find a grown woman crying in the hall on the floor. I was also woke up at 4am to my neighbors having, well I'll call it a massage for two. The walls were paper thin and heard way to much that they were doing. I'm a mother and I'm so thankful that I was there with my friend and not my child. I would never suggest this hotel to a family. It was a clean and friendly hotel but, I wont stay there again.

The hotel is close to Union Square and fortunately, they moved us to a room off the street side which would have been very noisy. The walls are paper thin. The bath is very small and the furniture was a bit worn. But, the location is convenient to Union Square if that is where you want to be.

Perfect location, two blocks from Union Square, five mins from Powell end of line for cable cars. Clean, comfortable. Decent staff, great doorman. Safe area.

We have stayed there three times now and we get more disappointed each time. It is close to Union Square and Munnitrans. The room was over the street and it was quite nosie. Should have asked for another room but did not. I think we would have to really think about staying there again.