"A Fun Place To Stay"
The hotel staff is very friendly. The hotel has a great casino and many great options for dining (steakhouse, BBQ bar, seafood restaurant, noodle hut, coffee shop, and even a Starbucks). My hotel room on the 22 floor had a spectacular view of the city. The room itself was comfortable and quiet. My only quibble was the carpet in the room. It was clean, […] but it was very worn. Short of that, my stay at the Nugget was fantastic. Read moreGenuine Hotels.com guest review
The hotel needs a few upgrades. Although our room was non smoking, it still had a smoking smell. The beds did not have the most comfortable mattress. Overall, it was ok for a weekend stay.Genuine Hotels.com guest review
"Time to find someplace new."
VERY disappointed this time around. I think it's time for somewhere else to stay. While it was cold outside (high 20s), it was almost 90 degrees in the empty casino area. Very uncomfortable. Maid service for 2 extra towels took 2-1/2 hours. Saw a casino mechanic walking around picking up receipts on the slot machines where people would leave their extra […] 10 cents, 20 cents, whatever, and pocket the receipts. Disgusting. Read moreGenuine Hotels.com guest review
OkGenuine Hotels.com guest review
"Fun Stay at the Nugget"
Stayed in the West Tower. The room was was showing some age, especially the carpet. The parking was easy and plentiful. The Nugget was a good choice to catch an early morning flight. The Gilley's bar was a nice addition and the noodle hut was a hit with my non-English speaking Chinese friends. They also appreciated a Chinese speaking dealer.Genuine Hotels.com guest review
"would stay there again"
Very nice room. The view from our room was incredible.Genuine Hotels.com guest review
"Quick getaway trip"
Gilleys was great!Genuine Hotels.com guest review
"Nice Thanksgiving Weekend get away"
The Nugget is a nice Hotel for the money and and was a nice "getaway" Be it known that there is a difference between the two towers (the East one is a little nicer and close to parking garage) I found the staff friendly and the pool, spa and workout room were very nice. I had a three day stay over Thanksgiving and two of the nights, there was a baby […] crying in the room next to us late into the night. For the third night (suffering from sleep depravation), I asked to be re-located. The Staff was very accomodating and moved us to the East Tower to a corner room which was very quite and windows on two sides making a nice view of the surrounding area. I would stay at this Hotel again! Read moreGenuine Hotels.com guest review
our stay was nice. the room was not what we expected when we got there but the front desk person was helpful and got us a different room for a fer dollars more for our 4 night stay. over all our stay was good.Genuine Hotels.com guest review
"Decor needs updating, but comfortable overall"
We were disappointed at how old the decor of the hotel and room were. It made the room feel very old. The room was comfortable and quiet though. The pool was great as well as the hot tub. Small fitness facility, but fine for our needs. The hotel definitely needs to be updated.Genuine Hotels.com guest review
The king bed was really a king, not a queen in disguise. The room was luxurious and quiet.Genuine Hotels.com guest review
"Nugget Thanksgiving Trip"
The accommodations (pool -Casino) were great but the rooms were small and lacked enough outlets. There were extension cords with several plugs in them. The Wi-Fi was hit or miss and a weak connection. The floors were uneven and the table tipped back and forth. The bath tube drain was plugged and the water drained out of the tube slowly. I paid for premium […] room and received a below average room. I will most likely stay at another hotel during my next stay. Read moreGenuine Hotels.com guest review
Nice. No problems. Nice gym and indoor pool.Genuine Hotels.com guest review
"One night, last minute."
The staff at check in was extremely helpful and polite and welcoming. We stayed in the West Tower on the 12th floor, the hotel was well kept and very clean, although a bit dated, I felt like I stepped back to the 80's. Upon leaving the guy that checked me out was less than cordial, but I was leaving, so what did I care.Genuine Hotels.com guest review
"I think I may go back again here"
Nice hotel .. little far from reno downtown .. the casino missing a couple of common machines .. staff is very friendly and nice But such big hotel which is far from markets should have some services like if u need a toothbrush or shaving set .. other hotels provide it for free .. this hotel don't even got it ... and if u need a snack or a potato chips […] .. u can't get that too But I like it :) Read moreGenuine Hotels.com guest review
Pretty quiet hotel--stayed on the 17th floor facing the highway. Needed earplugs to make sure the highway noise didn't wake me up. Someone at the front desk recommended that side over the train track side, since at around 3am there may be clanging the train track side. It was a nice, big, clean room. Overall, it was a good experience.Genuine Hotels.com guest review
"Hotel with service problems"
The first room we got had a rat or mouse under the bed. We had to get out of the room at 3 AM. The second room had blocked toilet and after calling twice they came to fix it. The towels and bed sheets were not changed till we called them. The only positive thing that can be said is Rosie's cafe. Nothing else.Genuine Hotels.com guest review
It was just an overnight stop , enjoyed the buffet and breakfastGenuine Hotels.com guest review
Great inexpensive place to stay with the family.Genuine Hotels.com guest review
"Weekend Family Getaway."
The primary reason I booked this hotel was the heated indoor pool. It was awesome. My kids had a great time. Hotel has an arcade which is ok, perhaps better if more games.Genuine Hotels.com guest review
Nice, clean room that was nicely appointed. Room was quiet and the elevator to our 26th floor room was quick.Genuine Hotels.com guest review
"CUSTOMER SERVICE GONE BAD-----DON"T WASTE YOUR MON"
Pool had a unexpected closing (the reason we stayed was for the pool) 4 hours early at night we were told to get up at 6 am. Even though we were traveling we woke our kids up at 6 so they would get their pool experience. We were astonished once getting there to find temporary signs posted that adults only 6 am to 7 am. There was two people in the entire […] pool, I called the front desk they would do nothing for my sobbing little ones. CUSTOMER SERVICE AT ITS WORST!!! I was horrified. It wasn't worth the stench of SMOKE on everything to have my kids so upset. THANKS JA NUGGET I WILL NEVER COME BACK! Read moreGenuine Hotels.com guest review
"I give 100% of Cleanliness of the room"
I love the place so much. The room is big and clean.My son enjoyed swimming.Genuine Hotels.com guest review
Close to the freeway, and other animities love the room space and cleanGenuine Hotels.com guest review
"It was okay"
Went on business and family trip the room was a bit dirty and had a horrible view of the cityGenuine Hotels.com guest review
"Best steak ever"
Great get away , love the placeGenuine Hotels.com guest review
"Great place to stay with your dog!"
We were able to bring our dog along for this family trip and really enjoyed our stay. We wished there was a more updated television and cable television options.Genuine Hotels.com guest review
"Great Thanksgiving/ Anniversary getaway"
We stayed here for our anniversary and Thanksgiving holiday. We got an upgrade to a petite suite, which we enjoyed tremendously since we were here for three nights. My husband especially enjoyed the spa tub. The room was large and very comfortable. We also enjoyed a great Thanksgiving buffet in the Rose Banquet room, it was very good food at a good […] value. Read moreGenuine Hotels.com guest review
Very nice and good price. Coming back in two weeks for weekend stay again!Genuine Hotels.com guest review
The hotel was nice but dated. I didn't like the view of the train yard and if I book this hotel again I will be asking not to be on the side of the train yard.Genuine Hotels.com guest review
Clean, comfortable, large room. Staff extremely helpful and friendly. Love having s Starbuvks in the hotel.Genuine Hotels.com guest review
"Very nice, under new management!"
We stayed here for the Thanksgiving Holiday and found the accommodations very nice. The service was very polite and helpful. The employees at the Starbucks were so friendly! The room was very clean, and the bed was great! Only complaint was the TV. It was small and had bad reception. I realize they want you in the casino, but after a long day we would […] rather enjoy a quite night in our room. Read moreGenuine Hotels.com guest review
Fees, fees, fees. My $28 room costed $53 by the time I crawled into bed. Other than that I would definitely recommend this hotel.Genuine Hotels.com guest review
All good Next time I will ask for a room opposite from the freewayGenuine Hotels.com guest review
"best place in Reno"
big and comfy rooms, excellent serviceGenuine Hotels.com guest review
"JA Nugget, Sparks NV"
It was nice hotels.com setup the reservation. I arrived at the hotel they needed to swipe my card again for security deposit. The keys were given and up to the rooms. The family liked the pool is was super fun for the little kids and not deep.Genuine Hotels.com guest review
"Had a great time"
Beds were so comfortable and the indoor pool was great. My son was disappointed that the arcade got smaller.Genuine Hotels.com guest review
This was a nice hotel. We had the east tower. Staff was friendly, room was clean and well appointed and staff was very friendly. I'd stay here again.Genuine Hotels.com guest review
We came over to tour the UNR campus and enjoyed our stay at the Nugget. The buffet and Rosie's were very affordable-important to us as we are on a budget. We intend to repeat our stays at the Nugget when we return to Reno.Genuine Hotels.com guest review
No Problems, excellent stay for the price. I was in town to attend a Funeral. Many relatives stayed here and I was advised too also becasue of the low cost.Genuine Hotels.com guest review
"The most worst experience ever!"
This was the worst hotel experience ever! And frankly they did not care! The pool was never opened when they post otherwise. It took an average of 15-20 minutes just to catch an elevator. Half the elevators that would open their doors had lights on! The glasses in the restroom were dirty. The shower tub drain was plugged! Valet lost our friends keys […] that had his vehicle keys, work keys and car keys! They also never located them! There excuse was valet is free! Don't waste your time or money! Read moreGenuine Hotels.com guest review
The room was clean and roomy. However, the in-room coffee was horrible. I really like staying at a hotel with in-room coffee, but I couldn't even drink it. Staff are very friendly and accommodating.Genuine Hotels.com guest review
"Okay Place to Stay, but not four or five star"
Stayed one night while traveling from California to Colorado. Hotel staff are friendly and efficient, room picks up noticeable noise from freeway and railway yard south of hotel. Noise level is quieter in bathroom even with the door open, or in the elevator lobby (thicker glass in window?). Buffet was inexpensive but disappointing, preferred the 24 […] hour coffee shop - good omelets and burgers. Casino and sports book are nice but nothing special. Read moreGenuine Hotels.com guest review
My only complaint is really lack of knowledge. Next time I will request to be away from the freeway side of the hotel as it was a little noisy. Other than that everything was greatGenuine Hotels.com guest review
"The Nugget, a nugget"
Quick stay over night, was very comfortable and enjoyable.Genuine Hotels.com guest review
"Room with a view"
We had a corner room so we had a beautiful view from the 26th floor.Genuine Hotels.com guest review
"Not the ordinary hotel"
Our room was very noisy mostly from the freeway. Other family members in another room complained about hearing the trains all night. The beds need a little more padding. Check out took forever. There were 4 employees at the desks but they kept answering phones and talking to others. Getting waited on to be checked out took about 15 minutes. The actual […] checkout took about 2 minutes. The lady was courteous. Our kids enjoyed the beautiful pool but the room was very cold. (temperature wise) Read moreGenuine Hotels.com guest review
Nice stay. Room is a bit dated but very clean. Loved the pool/hot tub atrium. Would definitely stay here again.Genuine Hotels.com guest review
Overall, the hotel was a good choice (location,price, etc.)Genuine Hotels.com guest review
"Nice get a way"
Just a short stay but i was pleased with the hotel . I would stay there again .Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )