goodGenuine Hotels.com guest review
"Long time at the Check-in"
The reservation was for 2 rooms, but it took a long time (15minutes) to figure out that it wasn't for 1 room. And in the end the rooms were not even close to each other and not even on the same floor.Genuine Hotels.com guest review
Room smelled like smoke, aside from that, no complaints.Genuine Hotels.com guest review
Hotel room (East Tower) and service was very nice considering the deal on room rate they were offering. Main complaint is that you can't get away from the stale smell of smoke getting to the room. It's in the hallways, elevators, and of course the main floor. Gotta find a way to better ventilate the building.Genuine Hotels.com guest review
Hotel was clean and quiet, staff accommodating.Genuine Hotels.com guest review
"my Reno trip"
my only real concern is that the rooms are just a little bit too dark. everything else was greatGenuine Hotels.com guest review
"Had a Great Time!"
Great hotel if you don't mind being located away from the "hub" of Reno. The only downside was the restaurant options...a great buffet, a deli, a Gilly's, a noodle place, and one other that was absolutely awful.Genuine Hotels.com guest review
"Cigarettes and freeway noise"
The steak restaurant was awesome and the service in the restaurant was top notch. The non smoking rooms we had smelled like an ashtray. We were on the side that the freeway traffic was and noise was ridiculous. We might have well been camping out in an ashtray on the freeway. I thought with modern technology they could keep the outside noise out better. […] The Guests above us could also easily be heard. I am guessing they cut corners in the construction or sound deadening properties. Read moreGenuine Hotels.com guest review
Not sure why you denied my last review due to no submission guidelines violated. At any rate, the JA Nugget stay was good considering that my prepaid room reservation request (King bed/non smoking) booked one month prior to arrival was not honored. Had to settle for two queen beds. Hotel staff indicated no requests guaranteed using hotel.com service. […] Bad business period! Read moreGenuine Hotels.com guest review
Good room value as usual. The downside was that Gilley's wasn't open on a Monday night, should have checked but will in the future.Genuine Hotels.com guest review
"Not changed in 18 years"
ice machine on my floor not working for entire 7 day stay... tv needed to be updated... housekeeping slacking on vacuumingGenuine Hotels.com guest review
"Sleepless and unrested"
The rooms were spacious, the sheets and pillow cases had an odor of sweat as if it not washed. The room closest to the elevator were super loud due to the elevators running through out the night hence my family weren't able to get any sleep.Genuine Hotels.com guest review
The maid did not clean up from my drinks the night before, and the room needs a night light in the bathroom.Genuine Hotels.com guest review
"Best Casino Hotel we have stayed in"
Great value for a midweek stay at casino hotel. flew in late 24 hour restaurant was appreciated for an adult beverage and appetizer. Room was nicest we have been in at a casino, Interstate noise would have been a little much on 8th floor burt just stayed one night and were only in the room to sleepGenuine Hotels.com guest review
Train yard was a bit liud. But all in all good stay. I will be backGenuine Hotels.com guest review
It was goodGenuine Hotels.com guest review
average stayGenuine Hotels.com guest review
It was 30% more than internet advertised price Due to hidden fees.Would prefer to have honest pricing.Genuine Hotels.com guest review
Awesome!!! Had a great experience highly recommend this place!!! 5 starsGenuine Hotels.com guest review
"A very good experience"
Good service, clean, very nice room, professional staffGenuine Hotels.com guest review
excelentGenuine Hotels.com guest review
"Quick visit to Reno"
My stay was very brief, but I was comfortable. I've stayed at this hotel 3-4 times within the last year and for the price it's definitely worth it. I usually stay in my room over night and get up and leave the next morning because I don't like cigarette smoke, but they seem like they have nice amenities; game room, restaurant, casino, etc.Genuine Hotels.com guest review
"great place to stay and have fun"
Great place to go to. Service is very good.Genuine Hotels.com guest review
"stay at the nugget"
rooms are very comfortable. cooling system could work a little better. both east and west towers are noisy due to train on one side and freeway noise on the other.Genuine Hotels.com guest review
"Just passing through"
We booked our hotel on the way via hotel.com - it was very late and we were not familiar with the area. It would be nice if they had more signs on where to park with a trailer and where the registration desk is. The night manager was very nice, the other person on duty needs to work on his people skills.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
It was very cleanGenuine Hotels.com guest review
It was awesome, great table play as wellGenuine Hotels.com guest review
"Great Place, Great Rates"
Everything went well. I took my sister for her birthday, which she thoroughly enjoyed.The room was very clean and looked to be newly renovated. Honestly it was a very well priced room at a very nice hotel. Quick drive (between 2-10 mins) to any point of interest.Genuine Hotels.com guest review
"Convenient for us..."
Will stay there again. I was surprised by the $100 charge though...Genuine Hotels.com guest review
"Worth it at the right price."
It was a decent place to stay, with the best amenities being the Casino and the closeness to Great Basin Brewing Company in Sparks! The rooms look like they're out of the 90s, but they're still comfortable.Genuine Hotels.com guest review
Just one night . But great priceGenuine Hotels.com guest review
N/AGenuine Hotels.com guest review
The stay was realaxing. I did have a nice relaxing weekend.Genuine Hotels.com guest review
We were given a room at the end of the hallway on the 26 th floor. We were very surprised because it had 2 windows which made it very nice to be able to see the west side and the north side of the city. Our room was very very beautiful. It was so big that it had couches, desk, making it into a living room. The hotel had a huge swimming pool area and […] very pleasant to be in. The entire hotel was very nice, the staffs were excellent and helpful. My wife and I had plan to stay one night and stayed a second night because we had time and had lots of fun. We just loved the hotel and everything else there. Read moreGenuine Hotels.com guest review
Elevators too late at pick timesGenuine Hotels.com guest review
"once was enough"
Although the bed was extremely comfortable, it was almost impossible to sleep due to the very loud traffic noise:( the east tower is right on the freeway, and there was nonstop semi truck traffic that echoed thru the room. On a side note....I have NEVER seen slot machines set so tight....I love to play a bit, and have played in hundreds of casinos in […] several states, but these machines were ridiculous and didn't even give some playback hits! Read moreGenuine Hotels.com guest review
Stayed on the fourth floor and it was way too hot. We ran the air conditioner and the room still didnt cool down. It was impossible to sleep because of the heat.Genuine Hotels.com guest review
Would not recommend. Understaffed and has computer glitches.Genuine Hotels.com guest review
"Overall it was nice"
Nice stay.Genuine Hotels.com guest review
A great room for the money! Comfortable and clean, it was perfect for our needs.Genuine Hotels.com guest review
Wonderful, quiet, comfortable, peaceful and very nice. The only thing negative since we were placed in the west wing, the decor was outdated and needs remodeling. Otherwise, very pleasant.Genuine Hotels.com guest review
"Not worth the price"
Never again!Genuine Hotels.com guest review
"Nugget is a Nugget"
The hotel room was great and the price was outstanding.Genuine Hotels.com guest review
"Reno winter vacation"
Nice night out for my Son & Daughter-in-law...they enjoyed their stay very much!Genuine Hotels.com guest review
Very convenient. Walking distance to "In N Out". Close and easy to airport.Genuine Hotels.com guest review
"Better service for rooms when reserving"
It was comfortable and nice. Unsatisfy with my room because we reserved 1 room with two beds. When we arrived to the hotel it wasn't with 2 beds only one. Bad reserved service.Genuine Hotels.com guest review
It was a good room, furnishing is a little outdated and so is TV, but it was a large and comfortable room, and of course the pool was perfect for my nieces.Genuine Hotels.com guest review
"Indoor pool and family-friendly!"
This is a great place to stay and will be back with my kids next time. There is not one thing I can complain about. The staff is very friendly. The food was excellent.The room was very clean. The last thing that was great was the indoor pool and hot tub.Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
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