"great for a short stay"
greatGenuine Hotels.com guest review
"Great place for children. Great indoor pool."
Good stay, but children under 3 years or diaper children should not be in the pool.Genuine Hotels.com guest review
"RV parking to far away."
Room was great, but had to park the new horse trailer we had just picked up and were traveling home with quit a distance away in an RV parking area. There did not appear to be any security. It made us very uncomfortable to have it sitting all alone so far away.Genuine Hotels.com guest review
"not good customer service"
We booked an accessible room and the ice machine was broken , so we asked for a refrigerator to keep our isulin cold it took five hours yo get one!!!!!for a refrigeratorGenuine Hotels.com guest review
"A average hotel"
No microwave no refrigerator signed up for a premium room and didn't get the Jacuzzi tub I would expect paying for a "premium" room it would have these amenities especially when it lists Jacuzzi tub in the ad.Genuine Hotels.com guest review
"wouldnt stay again"
Beds are incredibly hard and you get no channels on the TV which also has no hdmi or Av ports so you can't connect any devicesGenuine Hotels.com guest review
"Service is bad"
The room is big and location is good.but the service is bad, no one answer front desk call, and wait for a while to get our roomGenuine Hotels.com guest review
Customer service could have been betterGenuine Hotels.com guest review
One night stay for business in Reno. Good location for access to freeway and downtown business district. Good price. Enjoyed the buffetGenuine Hotels.com guest review
"Enjoyed our stay!"
Kids love the pool. We enjoy the spa. Fun place!Genuine Hotels.com guest review
The line to check in was ridiculous. We waited for almost 45 minutes. Also don't try eating at the cafe after midnight, you will wait hours for ok food.Genuine Hotels.com guest review
We came here for a girls weekend. Overall it was a pleasant experience. The first night there, our neighbors were super loud and noisy all through the night. The next day, they let me switch rooms which was a great help. Our next room had a weak spraying shower head that seemed to spread a fine mist out but no direct flow anywhere. Other than that, […] the new room was nice and the hotel staff was great. We love going to Gilly's to watch people attempt to ride the mechanical bull. We also love the strip of buisnesses on Virginia Street, the one right behind the hotel. Great Basin Brewery is a must and a plus for anyone staying at the Nugget. Great beer and food! Read moreGenuine Hotels.com guest review
"Great stay for 3 days"
Stayed here with my daughter for a sports event. Room and facilities were great. Pool was way overcrowded. All in all a great stay.Genuine Hotels.com guest review
check in, front deck was not friendlyGenuine Hotels.com guest review
"Long line at Nugget"
I arrived at hotel at 8:00 p.m. on Friday night and there was a line of about 50 people checking in, so I left. It was ridiculous.Genuine Hotels.com guest review
"I will never visit this hotel again."
The service was terrible. Everything was slow and the front desk manager lock down my card key. The reason was she wanted to talk to me, even though I left my phone number when I register. I will never visit this hotel again.Genuine Hotels.com guest review
"update hotel please..."
I like the hotel however I believe they are lacking in the renovations department badly. it is so old the television is so bad they need more of a selection in cable television as well as rooms and need to expand their horizons and they would get more classier group of cliental.Genuine Hotels.com guest review
great hotel viwGenuine Hotels.com guest review
"One night event"
Nice for one night. traffic noise from the hwy. Reception was wonderful. Great price.Genuine Hotels.com guest review
"Great price, comfortable rooms."
Great price. Rooms are large and comfortable.Genuine Hotels.com guest review
We had an excellent stay at the Nuggett in Sparks, NV. The bed was extremely comfortable. Compared to other hotels I've stayed over the years, I have absolutely no complaints about our stay. Thank you!Genuine Hotels.com guest review
The stay was great, but the food (hamburger with chilli) lacked chilli and the servers was rude. Didn't even make I contact when we ordered.Genuine Hotels.com guest review
I was suppose to have a king suite and they gave me a room with 2 double beds. Not very romantic for a Valentines weekend.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
"latest stay was great"
West Tower this time and it is more convenient than east to get to and from car. I've stayed here on and off for 15 years and while John isn't out there cleaning Windows after each bird flies by, it is still very nice and very clean and rooms are very comfortable, good bed.Genuine Hotels.com guest review
Staff was fantastic! Room was amazing.Genuine Hotels.com guest review
Very nice room, clean, comfortable,great views from the upper floors.Genuine Hotels.com guest review
"Location is easy to get to."
Nice Hotel, price was right!Genuine Hotels.com guest review
Hotels.com deal for $28 puts you in west tower and its old. Place is clean and maintained.Genuine Hotels.com guest review
"Great Family stayed"
It was awesomeGenuine Hotels.com guest review
One night on our way to Park City. Food was good, and not over priced. Had a delay at the check in.Genuine Hotels.com guest review
NICE.Genuine Hotels.com guest review
The hotel asks what floor u would like ended up on a very high floor with the most gorgeous view of reno. Pool and hot tub area was very nice.Genuine Hotels.com guest review
"Good place to stay"
We frequently stay here for business and pleasure, with a family, and without. The upgrade to the premier towers is worth it. The other tower is old and needs a remodel. The premium tower is clean and new.Genuine Hotels.com guest review
"great for a short trip"
The hallways, furniture, bed and room were pretty new and comfortable. The room floor and bathroom were clean. I particularly liked that the room had a desk for the laptop. The only issue I had was the heating in the room. The heating did not seem working so the room was quite cold. Since I stayed there for two nights and I did not want to hide the […] laptop or electronics for the maintenance person in, I did not report the problem. I will stay at this hotel again if I come to the area. Read moreGenuine Hotels.com guest review
"Traveling 1 night stay"
Hotel room was very comfortable. nice decor. Maid forgot to empty the garbage which was a little upsetting. Be sure to ask for a room that the view is not the outside stairs. still good stay and good sleep. I was traveling so I only stayed 1 night.Genuine Hotels.com guest review
"Nice and Comfortable, Not Fancy"
We stayed in the East Tower. The room was older and could use some renovations, but the beds were VERY comfortable and we would stay here again for that reason only. It was roomy for a standard room and it was nice to have a small sink and counter outside of the bathroom (I hate making coffee in the bathroom when everyone is trying to get up and get […] ready! There is a Starbucks in the lobby too!). Game room was fun for our 8 year old son. The Sunday breakfast buffet was ok. I thought there should have been more and some of the food was odd for a breakfast buffet. Not close to downtown, and a little too close to the freeway (a little noisy, but not too bad). Overall, it's decent and we will probably stay again, mostly for the good night's sleep. Read moreGenuine Hotels.com guest review
Valet will not park bigger 4x4 trucks any longer, too bad for them will stay elsewhere.Genuine Hotels.com guest review
"Decent place to stay in Reno for a night"
Decent hotel for the price. Stayed there for one night for a Tahoe trip and the place did the job. Not the fanciest or nicest place but for the money you can't ask for much more. Hotel looks dated but was functional and fairly clean.Genuine Hotels.com guest review
Easy check-in and check-out, very good valet, friendly overall. Starbucks is conveniently located for morning coffee and paper.Genuine Hotels.com guest review
"Won't be returning"
Room we were given was by train tracks so you can imagine the noise and lack of sleep we got. It had graffiti on the frames of the art on the wall. The toilet didn't work properly. The shower head was broken. When we tried calling the front desk, we were put on hold so long, it was faster to go back down and report the problems in person, which is what […] we did. Room still had a tube television with no upgrades whatsoever. We were looking forward to a massage, only to find out the salon was closed and massages were no longer given. Indoor pool was cold and hot tub not very hot. The gift shop could only sell us merchandise if we had exact cash. All in all, not the most pleasant experience. Read moreGenuine Hotels.com guest review
this is the second time we have stayed. we enjoyed very much both times and will return. we do a weekend getaway and this is perfectGenuine Hotels.com guest review
"Super Bowl sunday"
Sports book and Gilleys was a lot of funGenuine Hotels.com guest review
"it was smooth check in"
I wasn't there long and pretty much was wore out by the time I got there so I really just went checked in and passed out. so if ur tired and want smooth check in that's where to go. the only complaint was the television wasnt the best but like I said I was tired so I went to sleep anyway oh Yeah need to remodel their rooms really outdated.Genuine Hotels.com guest review
Service was very good room clean and good valueGenuine Hotels.com guest review
Great rates, great casino, great food, great overall experience!Genuine Hotels.com guest review
"no corner room"
NEVER take a corner room in the east tower!! Beautiful view of the freeway out both windows. Complete with sound effects! ALL NIGHT LONG.Genuine Hotels.com guest review
"Very nice indoor pool"
Very nice and clean room. Though it feels like the heating is pumping in smoke smell so we ended up just shutting it off. The indoor pool with tiny kiddy pools is AWESOME for toddler. The kid pools water is nice and warm and my son had a blast roaming them.Genuine Hotels.com guest review
"two night stay"
Two nights there were fine. The room had not been cleaned very well. The room was larger than normal but also older furnishings were in the room. It was fine for us as we needed a lower cost room while visiting family in Reno.Genuine Hotels.com guest review
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