All hotels in Sparks, Nevada, United States of America
1 room, 2 adults
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1100 Nugget Ave, Sparks, NV, 89431, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 4,731 reviews)

  • Value
    Best value for money
  • Location
    Great location
  • WiFi
    Regular internet service
  • Service
    Service is adequate
  • Cleanliness
    Clean
  • Vibe
    Poor vibe
2.0 / 5Fair
"Not such a good experience this time..."
No hot water for the shower Christmas morning!!!! Water heater broke for the entire tower!!! No sheet between the comforter and fitted sheet Valet dropped my key fog and broke it...
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night family trip Dec 24, 2015
Matthew
US
3.0 / 5Good
"Family friendly hotel"
Kids like the indoor pool, the only downside was we have to wait in lobby for room cleaning though we checked in around 9:30pm. We booked the room, not sure why need wait for a clean room so late.
Genuine Hotels.com guest review
2 night family trip Dec 29, 2015
HONGJIAN
US
3.0 / 5Good
"Good value but poor service."
Took Too long to check in (30 min). Did not get two double beds as requested
Genuine Hotels.com guest review
1 night trip with friends Dec 30, 2015
Mehrdad
US
4.0 / 5Excellent
"Worth the price"
In East wing, double queen room. Room was clean and comfortable. Can't pick and chose your neighbors though. Amazing how consideration for others has gone down hill.
Genuine Hotels.com guest review
1 night trip Dec 30, 2015
michael
US
5.0 / 5Outstanding
The hotel was great but could not get any ice on most floors. Vending machines for drinks were all empty
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2015
Lisa
US
4.0 / 5Excellent
"family get away"
I had two rooms in the same tower, both were the same. The problem was they had left the TV cabinet in the room when they put the new screen in room, so you couldn't see the tv from the sofa and the remote didn't work from the bed
Genuine Hotels.com guest review
2 night family trip Dec 28, 2015
dennis
US
1.0 / 5Poor
"Very disappointing experience"
A room heater didn't work properly. just cold air was recirculated. I talked with a guy at a front desk but the person was very rude and unkind and I didn't get any proper support. Very disappointing experience.
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night family trip Dec 29, 2015
A Traveler
US
1.0 / 5Poor
"Ok if not full house"
Housekeeping did not come the first day. No top sheets on either bed. Had to call. Took 1.5 hours to get sheets to room. Buffet wait was 2.5 hours. They ran out of pagers. Generally, this hotel is not designed or staffed for full capacity.
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
3 night family trip Dec 27, 2015
Todd
US
2.0 / 5Fair
"No thanks!"
Construction started at 8:30 am in the room above me, so loud that I packed up and left. Room very outdated, unnecessary old furniture overcrowded the room to where we couldn't open the connecting doors, carpet and fixtures were old and worn.
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night family trip Dec 29, 2015
Christina
US
1.0 / 5Poor
Too noise, cannot sleep
Genuine Hotels.com guest review
2 night family trip Nov 27, 2015
A Traveler
US
4.0 / 5Excellent
"Great value"
Great value hotel nice rooms and amenities. Would definitely recommend for any stay in the Reno area.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2015
Steven
US
4.0 / 5Excellent
"Love the Nugget"
Nice place
Genuine Hotels.com guest review
4 night trip Dec 24, 2015
David
US
5.0 / 5Outstanding
"Christmas trip 2015"
Christmas trip to visit my kids. I usually always stay at the Nugget great restaurants and close to everything. Excellent staff!
Genuine Hotels.com guest review
6 night family trip Dec 22, 2015
John
US
3.0 / 5Good
"Ski Trip"
It was pretty busy and the staff was a bit overwhelmed. Took forever to check in. Even though we booked a non smoking premier room, they wanted to give us a deluxe smoking room with our two small children. However indoor pool is awesome. Especially for the kids. Food is okay, but choices are limited.
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
2 night family trip Dec 26, 2015
Sven
US
2.0 / 5Fair
"never again"
we stopped for the night to see family, the west tower is very outdated. will think twice before staying at this hotel again
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night family trip Dec 26, 2015
andrew
US
5.0 / 5Outstanding
"Xmas Family Trip"
Xmas Family trip. All went well---hotel a bit dated, but overall a great experience
Genuine Hotels.com guest review
3 night family trip Dec 23, 2015
Richard
US
5.0 / 5Outstanding
"Satisfied :)"
Loved it. Will come back anytime.
Genuine Hotels.com guest review
1 night romance trip Dec 23, 2015
Alex
US
1.0 / 5Poor
"Disappointed"
I had pick King size bed, cause I was told that there's a sofa bed in the room, but a regular sofa instead, not enough pillows & towels (specially face towel) there's only 1 of each. Very disappointed, I ask the lobby for a role away bed (but no available bed).
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night family trip Dec 25, 2015
A Traveler
US
2.0 / 5Fair
All was good but no hot water on Christmas day. You forgot to mention 100 resort fee. REALLY inclusive
Genuine Hotels.com guest review
3 night trip Dec 23, 2015
Rodney
US
5.0 / 5Outstanding
"winter relaxing at the nugget"
We love the nugget. Room rate are great food is Good and reasonable prices. We had a relaxing time. And we love pool, hot tub and exercise room.
Genuine Hotels.com guest review
4 night romance trip Dec 21, 2015
carol
US
5.0 / 5Outstanding
No complain, all ok.
Genuine Hotels.com guest review
3 night business trip Dec 20, 2015
Sorin
US
3.0 / 5Good
"No Hot Water"
Although I have heard about hotel renovations, the rooms do not look like they have been renovated in 30 years. There was no refrigerator in the room, no ice bucket, and the ice machine did not work. On Christmas morning we had plans with family, and there was no hot water in the hotel for five hours. At one point there was a line for the elevator and we had to wait 10 minutes to get up to our room. Because we had booked on this website we could not get any kind of refund for our time there.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2015
Laura
US
3.0 / 5Good
Room and hotel were clean and looked great (although coming from a State where smoking is prohibited inside, I thought it was a bit stinky). Staff was not very friendly, answered my questions but was short as though it was an issue to be of assistance to me.
Genuine Hotels.com guest review
2 night family trip Dec 23, 2015
Connie
US
5.0 / 5Outstanding
"Great property"
Clean and fun
Genuine Hotels.com guest review
1 night trip Nov 13, 2015
A Traveler
US
4.0 / 5Excellent
"Disappointing service"
Very enjoyable, except for the check-in. Long line way past the posts. Only two people checking people in and one was constantly on the phone. Very long wait just to get checked in. Very disappointing. We will consider other hotels in the future.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2015
Janice
US
2.0 / 5Fair
The room furniture was dirty, baby crib was dirty, around the bed was dirty and dusty, chairs were dirty, bedding sheets had stains. I do not plan to ever stay at this hotel again. Not only dirty room but smelly too.
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
2 night family trip Dec 23, 2015
jamal
US
1.0 / 5Poor
"not good this time"
Stayed here before, this time the hot water went out preventing a shower to wash off casino smoke. No notice, kind of said"tough luck ". I asked to be comp'd for the room, they declined though we've enjoyed stays there before and the room rate cheap.
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night romance trip Dec 24, 2015
kenneth
US
3.0 / 5Good
"sucked"
Just a just picked the wrong night for myself ..... Very crowded... Busy.. But it also was Christmas Eve night ... Didn't get any sleep the walls were extremely loud w flushin toilets and running water... Also I wasn't able to take a hot shower in the morning on Christmas day due to water pipe explosion.. No HOT WATER AT ALL!!!! Not hapoy! Clerk compensated very very little... I was so unhappy upon leaving to go see family ... I felt like an unmade bed and in refreshed ..
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night trip Dec 24, 2015
tracey
US
4.0 / 5Excellent
"Good run for the money..."
best value for us to stay while skiing....for holidays. Since there's trains, containers and other industrial related companies that bit noisy. Wish they could reinforce their windows to eliminate some noises.
Genuine Hotels.com guest review
3 night family trip Dec 20, 2015
Daniel
US
4.0 / 5Excellent
Everything was good except the wifi didn't work.
Genuine Hotels.com guest review
1 night business trip Dec 20, 2015
Micheal
US
1.0 / 5Poor
"No more Nugget for us."
We found hair in the bathroom and one of the walls looked dirty. Pillows were not comfortable. Food at Rosie's restaurant was greasey and poorly presented. We'll not be returning.
Genuine Hotels.com guest review
Response by Nugget Casino Resort
On behalf on the Nugget Resort Casino team, I apologize that you did not leave our property with a positive memory but will pass your feedback along to appropriate team members to ensure we can address your concerns as a learning opportunity to deliver better service to our valuable guests.
1 night romance trip Dec 23, 2015
James
US
5.0 / 5Outstanding
"Fisher stay Christmas 2015"
Staff was very friendly and helpful
Genuine Hotels.com guest review
1 night family trip Dec 23, 2015
David
US
4.0 / 5Excellent
"Pretty good"
Pool and fitness center were nice. Restaurants were actually pretty good as well. Really enjoyed the oyster bar.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2015
Michelle
US
4.0 / 5Excellent
"Quick trip"
Perfect for a quick getaway in Reno. We weren't there long but would definitely stay again next year we're in town.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2015
Shalene
US
5.0 / 5Outstanding
"Family ski trip"
The window in our room is not tight. Cold wind around windowsill area. Swimming pool water kept at a nice warm temp!! Hot tub does not allow children under 14:~(. It seems there isn't a place for a quick bite to eat, at least when we needed it. The deli was closed whenever we were hungry.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2015
Lucy
US
5.0 / 5Outstanding
Wonderful. Slept like a log.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2015
Janet
US
4.0 / 5Excellent
"Reno stay"
Traveling late and arrived to the hotel . We were able to have a late checkout which allowed us to get the rest you needed.
Genuine Hotels.com guest review
1 night family trip Dec 12, 2015
Diane
US
4.0 / 5Excellent
"Dec stay at Nugget"
Bed was not comfortable, very hard. Good at Rosie's was good. Sadly the Pauly Shore show was awful.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
A Traveler
US
3.0 / 5Good
"okay for yourself, but on referral"
The room looks big, view from window of train tracks wasn't good, bed was too soft and need to be replace, the neighbor had a baby the cry almost all night making us wanted to change room, overall I will still come back but not refer anyone...
Genuine Hotels.com guest review
1 night family trip Dec 19, 2015
DONALD
US
4.0 / 5Excellent
"Tired Decor in Rooms"
Stayed for a Christmas Party.
Genuine Hotels.com guest review
1 night business trip Dec 16, 2015
Beth
US
4.0 / 5Excellent
Didn't know about $100.00 for deposit but was waived thankfully by management! Rooms need updating it's like grandma's house with the wallpaper! Views were spectacular from my room! Friendly staff and service!
Genuine Hotels.com guest review
1 night trip Dec 16, 2015
A Traveler
US
3.0 / 5Good
"Not Good"
Was charged for a upgrade I didn't want. Bad stay this time. Room was dirty, had dirty towels, hair in bathroom and remember this was an upgraded room. East tower 28th floor need a key to get into the hall way. Rooms are no different than the 5th floor. Except for a fridge you cant use because its sour.
Genuine Hotels.com guest review
2 night family trip Dec 15, 2015
ROBERT
US
5.0 / 5Outstanding
Best deal for the price. The restaurant serves a wonderful daily buffet
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2015
Carol
US
4.0 / 5Excellent
Rooms were nice plenty of room. We did get one room that heater wasn't working & after maintenance trying fixing it they moved us to another room. Service was great. Will stay there again
Genuine Hotels.com guest review
1 night family trip Dec 14, 2015
Pat
US
4.0 / 5Excellent
"Snowbird2015"
We arrived Friday afternoon and did not leave the hotel/casino complex until Tuesday morning. We stayed in the west tower which is the older of the two but still had a very large comfortable room. We ate at the coffee shop and the buffett, both were reasonable in quality and price. The casino was clean and had easy access for my husband to push my wheelchair. We plan to return soon.
Genuine Hotels.com guest review
4 night romance trip Dec 11, 2015
Muriel
US
5.0 / 5Outstanding
"Nice upgrades"
Out of Kings beds so upgrade me to a suite
Genuine Hotels.com guest review
2 night business trip Dec 13, 2015
Lyle
US
5.0 / 5Outstanding
"Best stay in northern Nevada!"
Close to everything, best night club in northern Nevada. I love this place
Genuine Hotels.com guest review
2 night romance trip Dec 11, 2015
Ian
US
5.0 / 5Outstanding
"Love the nugget"
The nugget is always where we stay. when we go to Reno.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Relaxing Stay"
We always love the Peppermill, the rooms are so comfortable and their attention to detail is impeccable. We are so relaxed when we stay here. I have stayed at most of the Reno Hotels and the Peppermill is one of the best.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
Daniel
US
4.0 / 5Excellent
"Rooms"
Nice hotel, the showers clogged up to above my ankles. Kind of gross, only downfall. Nice size room, asked for one bed but still got 2 queen size beds, it's okay we got to jump from bed to bed like little kids do!
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
A Traveler
US
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