"Great place to stay"
We had a wonderful time.Genuine Hotels.com guest review
Five Stars!!! Clean Room and an excellent place to stay :-)Genuine Hotels.com guest review
Nice resort, its almost like a city within a city, with plenty to do and plenty of choices to drink and dine.Genuine Hotels.com guest review
It was just overnight, but we enjoyed our stay and the restaurants.Genuine Hotels.com guest review
The indoor pool is amazing. However the room we had was very old and outdated. However I heard the hotel just for bought and will be remodeling. They need it.Genuine Hotels.com guest review
had a huge corner room with lots of windows. but nothing to do in Victoria square, but hotel was very nice. great price for a sat. night $50.00Genuine Hotels.com guest review
"stood in line for 1 hour to check in!"
What a joke. stood in line for 1 hour to check in and only 2 people were working the front desk. it was Saturday at 3pm they should have had at least 6 or 7 people working that prime time slot. I saw employees walking around and talking behind the counter but none opened up to help out. Also the website said they had a nightclub which they don't. This […] is the only reason I decided to stay there so I was very upset. Also I placed a $180 parley bet and I asked for some drink tickets and the lady rudely said" I can give you one ticket" Wow really at Boomtown they would have given me 3 or 4. I would not stay here again Read moreGenuine Hotels.com guest review
Staff was extremely friendly and room was comfortable. Hotel was a little dated but the price was greatGenuine Hotels.com guest review
"great deal for the price"
The Nugget is very nice. The restaurants are very good and the room service--top notch! The staff is wonderful and extremely pleasant and accommodating.Genuine Hotels.com guest review
"No King bed guarantee"
I booked a room with a king sized bed, and they gave me a room with two queen sized beds.Genuine Hotels.com guest review
We were very pleased with the room and hotel. Would definitely stay there again.Genuine Hotels.com guest review
This hotel casino was excellent.Genuine Hotels.com guest review
"Liver & Onions"
Rosie's Café has great liver & onions. Our server, Linda, was great!Genuine Hotels.com guest review
Our stay at the Nugget was great,the service the room was very clean,we will absolutely stay again.Genuine Hotels.com guest review
It was greatGenuine Hotels.com guest review
For the money it was the best room that I have ever had, very nice !Genuine Hotels.com guest review
Loved the room we stayed in. We had views for miles and didn't need to close the curtains. Our view was of the mountains, town and airport. We were on the 26th floor at the very end. Fantastic! I would stay in that room every time..Genuine Hotels.com guest review
"ten yrs wedding anniversary travel in and out city"
Comfortable and nice people chat such as showman friendly chat and others so Rosie cafe good eat and nice surrounding next to freeway and only one problem need to be taken care of cause we r first time in spark city and Reno we like have better street map provide easy way to go like Las Vegas with bigger map with all streets and places mark in it. But […] we r not complaining but easier to find location where we like to go. We thank u for discount room and we enjoy r days stay and thanks again if we come we will come again! Read moreGenuine Hotels.com guest review
"Nice big room, huge windows"
My room was dated but very nice. No free internet?? My room they forgot the mini coffee maker supplies. otherwise nice big room.Genuine Hotels.com guest review
great place great food friendly people.Genuine Hotels.com guest review
Booked for a discount on hotels.com. Would stay here again. For $15 I upgraded to the renovated room which to me was worth it to have new clean conditions and comfortable beds. Only complaint was I could smell a little bit of cigarette smoke coming from A/C or air unit in our non smoking room. It wasn't bad enough for me to want to leave/ room change. […] I kind of expect a little in smoking casino hotels . Free valet! Buffet and cafe here was delicious. I Would stay again! Read moreGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
very niceGenuine Hotels.com guest review
I love the Jacuzzi tub and steam shower! awesome stay.Genuine Hotels.com guest review
We stayed in the West Tower in a 2 Queen-sized bed room. It was very spacious, had a vanity with mirror, lights and stool, a desk with a chair, a small table with 2 chairs and an additional larger chair. It didn't have a flat screen like the other tower boasts, but we really didn't care. The bathroom was also very big. There were ample drawers and hangers […] for our clothes. The only reason u graded it down for service was because we left the room at 11 am our first morning and it was never made up. When I called housekeeping that evening, they brought towels, but didnt change the trash cans or bring more complimentary water, coffee and cups. Read moreGenuine Hotels.com guest review
The stay was great with only one exception. Noise around 4AM from the train yard below our room. We were on the 14th floor but the noise was still very loud.Genuine Hotels.com guest review
"close to family we were visiting in Sparks"
The highlight for us was the large swimming pool and spa which we used every morning and some evenings. Everything else was as we expected for an older facility which we found to be clean and well maintained. We don't drink, smoke or gamble so this was really just a place to stay and it served that purpose well. The smokey smell in the lobby was the […] only negative, but I guess that's a casino environment. Read moreGenuine Hotels.com guest review
I had a nice stay, as always, however they might start thinking about more soundproofing in the walls. I don't care what my neighbors are doing -- and obviously, they didn't either!Genuine Hotels.com guest review
"Forgot how much I like the Nugget!"
I really love the old charm ambiance of this place. I haven't been to a Casino/Hotel in Reno that has a friendlier and more helpful staff. Rooms are very nice. Although I stayed in the less expensive older tower so it was a bit dated...but very nice non the less. Has a unique charm of its own. My new 1st choice to stay when coming to RenoGenuine Hotels.com guest review
"My one day stay at Nuggets"
My kids has fun in the pool and we enjoyed our trip. Only problem we faced was that water was not draining properly from the bath sink of our room.Genuine Hotels.com guest review
"Too much smoke!"
Even though we stayed on a non-smoking floor, the minute you opened the room door, the hallways and elevator area was filled with cigarette smoke. The casinos were too smoky to tolerate but you had to go through them to get to the restaurants. We enjoyed the Oyster Bar but had to wait 30 minutes to be seated. Rosie's had great breakfasts and lunches. […] The hot food at the Rotisserie Buffet food had been sitting around for long time. We did not enjoy this meal, although there were plenty of choices. The service in all dining rooms was excellent. Read moreGenuine Hotels.com guest review
Hotel was old and needed updated. Since it was a casino, cigarette smoke was everywhere but at least the room was clean.Genuine Hotels.com guest review
100% happy with yours only need flat screen TV.Genuine Hotels.com guest review
Wonderful, it was for one night, but very relaxing and fun. What a great view of the city at night time. The casino was large and enjoyable. We had to leave early, so we tried the special steak and eggs at 4:30 am, great treat and very good. Hope to get back again.Genuine Hotels.com guest review
"yearly visit when I lived in Reno for 5 yrs"
I was disappointed on how run down the Nugget has gotten. I lived in Reno for 5 years, also worked as a cocktail waitress at The Nugget. I had always thought of the Nugget as a high end casino/hotel. Then to charge for upgrade to the East wing, minus a refrig in the room. At this cost we are better off at a Choice Hotel and earn our points.Genuine Hotels.com guest review
Nice clean hotel with amenities. Disappointed that there was no horse racing in the sports book.Genuine Hotels.com guest review
"Issues at check in"
When we checked in, we were told there were two reservations for my wife and me. They insisited we call Hotels.com to straighten this out. The person we talked to at Hotels was very helpful. She attempted to contact the desk manager without luck. I eventually walked to the manager and gave my cell so the two could resolve the issue. The Nugget manager […] finally admitted a mistake on their part and the issue was resolved. Not professional on the Nuggets part. Read moreGenuine Hotels.com guest review
greatGenuine Hotels.com guest review
Front desk person was not very helpful when I had to traipse back downstairs to obtain a key that would open the door. When I called from phone by elevator I thot a choice would be offered: would you like security to come and open for you OR would you like to come to the front desk for a new key? Options would have been nice. Clerk was quite patronizing […] and slightly haughty. Read moreGenuine Hotels.com guest review
"if you wantr"
very nice hotel quiet on the floors close to airportGenuine Hotels.com guest review
We really enjoyed our stay. The room was very clean. The carpet looked and felt new. The furniture was older and kind of scuffed up but all in all the room was great. A very comfortable bed.Genuine Hotels.com guest review
"Nice Casino, so-so hotel"
Our room was very large with a nice seating area although the furniture was a bit outdated. The bed was good, comfy, next time I'll bring my own pillow. The tv was old, terrible sound, small screen, no cable.The service was really good, housekeeping was excellent, hotel staff was nice and we had a security guard named Scott who was wonderful to my elderly […] mom. The casino was pretty nice, the restaurants there were good especially Rosies. Read moreGenuine Hotels.com guest review
The people where greatGenuine Hotels.com guest review
"Convenient in and out"
We stayed one night going and coming from Lake Tahoe. Pricing was great. The hotel is very convenient off and onto I-80. The hotel has a good selection of places to eat. No need to go out to eat. Rosie's Café has good prices. The rooms in the West Tower are very nice. We have no stayed in the East Tower. Will definitely stay there again.Genuine Hotels.com guest review
The property needs to have an update, not because it's falling apart, but because it has an 80's look to the décor in the West tower (where we stayed). We had a quiet room with a beautiful view of the mountains, and recommend not facing the freeway because of noise. We also enjoyed the over sized hot tub by the indoor pool. It stayed open until 10:00 […] P.M., so we got to unwind after a day of motorcycle riding. We ate at Rosie’s Café, and found it to be a good value, but especially recommend Orozko! They had a great toppa menu and amazing gourmet pizza. Read moreGenuine Hotels.com guest review
The room was nice, but who doesn't have a mini-fridge and microwave in a hotel room these days? We were happy with the hotel and the room was very clean, it would have been nice to have a fridge to store some sodas and snacks though. It is about a 20 minute drive to downtown Reno where everything was happening during Street Vibrations though. They did […] provide a shuttle that ran once an hour. Read moreGenuine Hotels.com guest review
"street vibrations vendors"
We went to the Nugget for the event STREET VIBRATIONS only to find that the nugget had ran off all the vendors and they relocated to downtown. Next year we will stay downtown where the event really is.Genuine Hotels.com guest review
"Nice room but way Overpriced"
Stayed here before for 1/3 of what I paid this time but there was a motorcycle convention in Reno. NOT worth paying full price like I did but clean and nice. Location OKGenuine Hotels.com guest review
"Had a blast!"
Had a great time. Room was very clean. Comfortable bed. Hotel staff was friendly. Ate at the cafe. Food was good and prices were reasonable. I would stay at this hotel again for the price that I paid.Genuine Hotels.com guest review
the room was good and service was great food was great over all it was an great timeGenuine Hotels.com guest review
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