"Nice get a way"
Just a short stay but i was pleased with the hotel . I would stay there again .Genuine Hotels.com guest review
"Great with a group of kids!"
Great place to stay with a group of kids! Nice to have the pool area for the middle of the week, as it was pretty empty. Hotel desk girl helped us to get adjoining rooms as well, and was very helpful at check in!Genuine Hotels.com guest review
Very nice room. Comfortable beds, decor was pleasant,bathroom modern, no complaints at all. Extra nice touch with the bottles of water too!Genuine Hotels.com guest review
"Request not honored"
My stay would have been wonderful if my request of a quiet room had been honored. Our view was railroad tracks with freight trains moving at all hours. Very noisy.Genuine Hotels.com guest review
"Pleasant start to our journey"
Stayed near the airport to leave for a morning flight. Extremely confortable and convenient. Personnel delightfulGenuine Hotels.com guest review
"Great for the price"
Maybe updating the the rooms to a not so 80s look.Genuine Hotels.com guest review
"living in paradise"
Staying at the JA Nugget was amazing, it felt like staying in paradise.Genuine Hotels.com guest review
"Good Place to Stay"
Hotel is older but very good condition, clean and friendly staffGenuine Hotels.com guest review
This is our third time to stay here, we come into town just to see my husband's family. The rooms are a little dated, however, we heard that the new owners are in the middle of renovating the decor. Can't wait to see the finished product next time. Great price for the room we got!Genuine Hotels.com guest review
We were only passing thru. It was fine. Gaudy like all casinos.Genuine Hotels.com guest review
"Caution if you have little kids!"
Actually a great stay with the exception of finding a (unidentifiable) pill on the floor that my 1 year old grandson was about to ingest, and the fact that the same 1 year old was not allowed in the hot tub (after swimming in the not so warm pool, shivering his little lips off), we managed to have a nice reunion and birthday with grandma.Genuine Hotels.com guest review
"A weekend trip"
Room was very comfortable and clean. Hotel staff was very friendly and accommodating. We would like to stay there again.Genuine Hotels.com guest review
Fun tripGenuine Hotels.com guest review
"La Red Magazine"
Perfect. ThanksGenuine Hotels.com guest review
"Smoke in a non-smoking room"
When I arrived the room was extremely hot and the air-conditioner did not work. The front desk promptly sent someone to fix it. The filter was changed but it only slightly improved the temperature of the room. I was in a non-smoking room on a non-smoking floor but unfortunately it smelled as though someone was smoking in my hotel room. Even if a window […] was opened there was no improvememt. Read moreGenuine Hotels.com guest review
"Great Reno Hospitality"
From check-in to check-out the stay was more than satisfactory. My only complaint is there was no refrigerator in the room and there is not sign for the Nugget westbound on I80. I drove right by the hotel coming from the east and had to turn around at the next exit. Staff all very pleasant and friendly. I enjoyed my stay at the NuggetGenuine Hotels.com guest review
Loved the swimming pool. Room was clean. Would stay again.Genuine Hotels.com guest review
"Not what we expected"
Train noise. Only one towel in room. This was the supreme room.Genuine Hotels.com guest review
very nice stay. clean and comfy!Genuine Hotels.com guest review
"Great for the price!"
This is the second time i have stayed at the Nugget for business, and i have been very happy each time. Good size rooms and all of the necessities. Free wifi struggled with my email, but i believe that there is a pay option as well.Genuine Hotels.com guest review
"Great stop over."
Overnight stop after visiting family. The hotel was in a very convenient location just off the freeway, had a variety of restaurants within walking distance of a block and an excellent room price.Genuine Hotels.com guest review
"Great near the Lake"
Really nice placeGenuine Hotels.com guest review
"A worthy stay for a weekend getaway"
Somehow we ended up getting a room on the top floor of the east tower and it was fabulous! The east tower is the way to go since they were more recently remodeled. We got a smoking room yet it didn't smell like one, which was a big plus. The casino floor was nice as well, not a heavy smoke odor, and they actually still have $1 and .25 cent coin slots, […] which we loved! We ate at the cafe and enjoyed the food and service. Despite the location (right next to the highway) we enjoyed our stay and will definitely be back. Less congestion and better prices than nearby Reno (5 minutes away) make it a bonus. Read moreGenuine Hotels.com guest review
"A little disappointed"
As far as i could figure out there was no broadcast TV, just pay per view options. Did not like the selection of slot machines. Thought the Buffet Dinner prices were a little steep. Everthing else was A OKGenuine Hotels.com guest review
"Highly recommend it!"
Great place to stay and very affordable.Genuine Hotels.com guest review
way outdated tvGenuine Hotels.com guest review
This hotel has easy access to the interstate and the rooms are nice. Parking was a nightmare due to a special event in the area. Even the valet service was overwhelmed. I was surprised and pleased that the noise of the freeway nearby wasn't a bother. The beds are comfortable and the bathroom clean. We enjoyed the restaurant, too.Genuine Hotels.com guest review
The hotel and staff were great!Genuine Hotels.com guest review
"Not happy with JA Nugget"
I booked the premier room because the description of the room said it had a jetted tub. Everyone has things that are important to them in a room and that is mine. When we got to the room it didn't have a jetted tub. They told me that it was because I booked through a 3rd party website and they didn't have the appropriate description. When I pulled up […] their description on their website it said the same thing. The only thing they could do for me was move me to another room for a charge. We wanted to order room service and there was no room service menu in the room. They also did not have a salon/spa. That is another thing I was looking forward to. I was disappointed that the spa was closed down. We came up here for the world series game and the T.V.'s went out in the bottom of the 8th inning! Customer service at the front desk was not very friendly. They did not accept blame for anything that went wrong with our trip. I originally had a room at El Dorado and cancelled it to try JA Nugget. Big mistake that I won't EVER make again. Read moreGenuine Hotels.com guest review
"Would stay again"
Need to update TV's in roomsGenuine Hotels.com guest review
I had reservered 3 smoking rooms for a business trip and they put us in non smoking. I feel that if we are going to reserve rooms ovewr the website they need to make sure we get what we ordered. Other than that the stay was nice. Gilley needs to be open 7 days a week. We were there on a Mon and Tue nights both nights they were closed.Genuine Hotels.com guest review
"Very Comfy Beds"
The hotel room was great. The beds were amazing. The casino was the pitts. There was no fun to be had unless you enjoy losing very quickly.Genuine Hotels.com guest review
We really liked staying at the Nugget. The smoke in the Casino/restaurant was a little overwhelming even in the non-smoking eating areas.Genuine Hotels.com guest review
Last minute booking. Nice place. Nicer than Sands.Genuine Hotels.com guest review
"Will never stay there again..."
it was almost the worst hotel stay we have ever had... the room was old and loud. We could hear everything, crying babies, doors slamming the 6 showers taken between the 2 closest rooms.. the train 4 times, by 3am we had had enough and checked out! all this after they had to move us from the roof room with giant heaters and ac units to listen too all […] night... the front desk is unorganized with long lines, they lost our vehicle and no one knows what the other one is doing.. they have a "short line" and yet they never call from that line (what was the point of that) - you obviously get what you pay for - lesson learned!! Read moreGenuine Hotels.com guest review
"HORRIBLE. NEVER AGAIN"
I've stayed here before had no problems. Came back, went to check in and they said they couldn't check me in because I was under 21. "I was just here two weeks ago". The lady who checked me in last time was nearby so I pointed and said she checked me in. She came over, clearly not caring about my problem, and said "I let you in last time because you […] had someone who was over 21". "What?!" No I didn't. He was 20 and he was here with me to prove it. She then proceeded to argue with me about his birthday! She never looked at his ID and just wrote down my birthday on his except with 1993! She didn't care one bit. Never apologized. Just was a rude little expletive deleted the whole time! The restaurant there (Rosie's) is one of the worst restaurants I've ever been to. It always tastes like it's been through the microwave, and the service is horrible! It took an hour for us to finally get our food and screwed up our whole day. Disgusting old place that I wish would just get torn down already. Oh, and after I talked to a manager and luckily had a friend nearby who could sign for me, as I was walking away I could hear the manager and the desk clerk making rude comments about me! Read moreGenuine Hotels.com guest review
"Nice Hotel For The Price"
Inside pool is very cool for the kids. The hotel was nice overall but needs a lot of updating pretty much everywhere. It is inexpensive though so the trade off is fair I would say.Genuine Hotels.com guest review
Casino service was the worst. Friday night I played 1k and couldn't get a drink. But a slot attendant got drinks for her friends all night. Saturday was a little better I got 2 drinks. Valet was a joke the left cars unattended with keys and when it was time to leave it took 20 minutes. Watch out for player card scammers.Genuine Hotels.com guest review
Charge too much for pets to stay. After a nightly pet fee, pet deposit, etc. My room smelled awful, like animal urine. Had to leave the window open and a/c cranked to air it out the whole time.Genuine Hotels.com guest review
Need better in room coffeeGenuine Hotels.com guest review
Everything was smooth there were no complaints, so 4 stars for youGenuine Hotels.com guest review
"Another fun weekend at the Nugget"
It seems that they are keeping prices low to bring in the crowds. The Sunday evening buffet was packed! We got a great deal on the room, and enjoyed the pool and sun lounge on 2 occasions. The Great Basin Brewery is just a block away and the transit plaza is right next door.Genuine Hotels.com guest review
"Not a comfort stay"
Beds are old style boxes with springs Night crew would not change my room they said the day manager could What's up with that??Genuine Hotels.com guest review
"Great service and room late at night"
The reservation clerk was very helpful with reservation I messed up and took care of it with Hotels.com. Gave me an upgraded room for a great price.Genuine Hotels.com guest review
"old hotel needs updating"
Had a few problems with my stay. First the tv, which is super old and needs updating, wasn't working. Called front desk 3 times before somebody came. When he did he was rude and just didn't seem to care. Second the room is old-including bed, pillows, furniture and tv-desperate need of updating.Genuine Hotels.com guest review
"Beds were Great"
Price was great for a quick stay. Beds were comfortable, room was clean. Only problem was the street noise that never stopped. Construction outside sounded like the window was open!Genuine Hotels.com guest review
"reception was not NICE. I waited 1 hr for my room"
Apparently Clerk did not find my reservation.. and it wasn't until we phoned Hotels.com that the issue was resolved.. Meanwhile i was left waiting for more than an hour. Clerk attitude was not appropriate.Genuine Hotels.com guest review
I was given a smoking room which I didn't want the tv was broken and old, the room had not been remodeled since the 80's. The view was of the roof and trash was visable. So we left and went to another casino.Genuine Hotels.com guest review
My husband booked a romantic get away with the idea of hot tub, massage, pedi cure etc for me but none of those things were available. He asked when he checked in and nothing was said. So he was pretty upset on my behalf. I loved the hotel and staff and lost lots of money but enjoyed myself. My husband is gone 3 weeks or more a month and we really looked […] forward to this vacation. I will be going back again Read moreGenuine Hotels.com guest review
Comfortable bed and pillows. Poor water pressure in shower. Convenient parking. Friendly staff.Genuine Hotels.com guest review
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