Great value, right off the freeway but no noise concerns. Fun area to drink and eat across the street.Genuine Hotels.com guest review
The room was very nice, food there was good had a big verity of what to eat it was greatGenuine Hotels.com guest review
Great! Would definitely recommend it.Genuine Hotels.com guest review
Located next to Hwy 80. Very noisy room. We changed rooms, but they still put us on the side of the hwy. Room was clean, bed was comfortable, but not much sleep due to noise.Genuine Hotels.com guest review
"Always good for the price"
We come here often, casino is nice and in somewhat good condition,place needs update in west tower,but is fun enough,Genuine Hotels.com guest review
"Quality hotel at a good price"
We were in Reno for Hot August Nights and decided last minute to stay over night. JA Nugget had rooms available and were considerably more affordable than the other near by hotels. The check in was quick and friendly, the room was clean and comfortable. It was right next to several of the events for Hot August Nights. Everyone seemed very friendly and […] helpful. The Starbucks in the lobby was great for the next morning. Check out was quick and friendly. Would definitely stay again. Read moreGenuine Hotels.com guest review
"Good stay, Great Value!"
It was easy to get in and out for under $50. I won $200 on roulette there too! Bet 17 number on the inside!Genuine Hotels.com guest review
"Not what expected"
Really old decor, thin walls. Right across from train yard so lots of train noise. Chaos to check in on Friday night. Café had surly service. Room missing items (tp) and items not working (dryer). Worst smoker smell... Was offered freshener service which worked for a few hours but smell is in air system. Extra fees make it not as cheap as thought.. […] Resort and extra people. Pool is nice and huge though crowded. Beds comfy. Free valet nice though necessary, not much self parking. Read moreGenuine Hotels.com guest review
"I guess it was alright."
I stayed here few years ago and it seemed nicer then. As a former smoker, I would not tell someone they couldn't smoke while playing in the casino but I would have preferred some exhaust fans and some air fresheners to blow out the stale smoke odor. The carpets are outdated and frayed. The buffet was overpriced for over and under cooked food but I'm […] certain the head chef was quite proud of his offerings. A few of the casino attendants were very friendly and helpful, especially the lady at the booth where I got the players card. The rest of the staff...I apologize for having bothered you with my witless questions. My room, however, was clean and the bed was comfortable. The shower had good water pressure. My only real complaint about the bathroom would be a lack of a fan to de-fog the mirror. I would assume the lack of a microwave and a small refrigerator would be due to the management's desire for guests to go to the buffet. Read moreGenuine Hotels.com guest review
"Misleading view etc"
Service at desk was slow both checking in and out. Even checked out day early losing 1 day paid for room. Valet parking was terrible left keys in car while parking went to room and back down tried to get help to get more things from car and no one around took my things and no one even noticed (what if it wasn't me). View from window was 12 sets of Rail […] road train tracks. Only good thing was location for the drag racing. Read moreGenuine Hotels.com guest review
The sink in the bathroom was really slow. The toilet was not clean. The room was a little noise. But the hotel swimming pool and buffet was really good. The price was low comparing with other hotels with the same star level.Genuine Hotels.com guest review
very friendly staff , would be nice if pool hours were later at night, overall hotel very niceGenuine Hotels.com guest review
Room was out dated, dingy, and not very clean. Found dog feces on the floor. Pool was outdated!Genuine Hotels.com guest review
Its a very good option for a reasonable priceGenuine Hotels.com guest review
"Good place to base camp for sight seeing in area."
Typical casino/hotel. Used it for base camp for sight seeing Reno/Carson City/Virginia City/Lake Tahoe. Restaurants good. A Gilly's just opened, complete with mechanical bull! Had flickering lights in bathroom, were fixed first day before I reported it. Parking garage a long walk to desk.Genuine Hotels.com guest review
"Had a Great Stay!"
My husband, 1 year old daughter and I stayed at the Nugget for the Hot August Nights Car Show. I booked the room last minute, the day we arrived and was very pleased they still had rooms at a good price! We were able to get a non-smoking King suite with a good view! The room was clean and spacious. I took my daughter for a swim in the pool and found […] it was huge with cool extra features, like soaking tubs and a waterfall. Overall, the decor might seem to be 80's dated. BUT it's like its in a time capsule and everything still looks fresh. The only issues were.. The TV channels didn't work. It seemed to be stuck on the guide station. Which wasn't a big deal, since we weren't there to watch TV. AND checking out.. We tried to call for check out from our room, but got no answer. Probably because the front desk was so busy. When we got down to the lobby for check out the line was horrendous. We ended up calling hotels.com to help us check out and that worked out fine. Our overall stay was great, relaxing and fun! Read moreGenuine Hotels.com guest review
"Great hotel but disappointed in hotels.com"
I booked a room at this hotel on hotels. Com but right after I booked b it I went to the direct booking on the nugget website and I could have gotten the price 10 dollars cheaper And a premium room. We checked in and they put us in the wet tower which the room was big and pretty nice but the furnishing and tv were very outdated. I ended up upgrading […] and the hotel charged me 20 bucks for the premier room, so basicAlly I over we over paid for this room by using hotels.Com service. As far as the hotel once we changed rooms to the East Tower We we're very happy. The room was really nice and the flat screen tv was great for watching a movie. We ordered room service the food was very good and the hotel and casino staff were all very nice. Only complaint is it took 45 minutes to check in and it took 25 minutes to check b out because they had only 2 front desk people. I have stayed here before and this is always my complaint is the long wait for checking in and out. Read moreGenuine Hotels.com guest review
It was wonderful! Room was very nice and hotel was great!Genuine Hotels.com guest review
The rooms were very clean and I appreciated the updated bathrooms. The room and bed were comfortable, but the decor could be updated. The staff was courteous but not overly friendly. The surrounding area was freeway and industrial. Very easy to get to from I80 east or west.Genuine Hotels.com guest review
"Events were great"
Close to feeling just at home, thank you,Genuine Hotels.com guest review
"Awesome stay for a low price in a Casino"
Remember this is not in Reno but in Sparks, Nevada. This hotel is around 3-5 miles far from Reno Downtown off the Freeway. Hotel is huge, rooms are comfortable. Free valet, free internet. We stayed here for a night and it was pleasant.Genuine Hotels.com guest review
"clean rooms, helpful staff"
First time I used hotel.com. Was a positive experience. Arrived early and staff was able to accommodate us and allowed us to check in early. Price was great. Staff was very helpful in helping us find activities in the area. Pool was beautiful.Genuine Hotels.com guest review
Loved the Oyster Bar RestaurantGenuine Hotels.com guest review
"In need of a makeover"
Our room had such old furniture and carpet I was shocked. Even though it was non smoking it still smelled like smoke in our room and the hallways. The sheets and beds were updated at least and comfortable.Genuine Hotels.com guest review
"Would Stay Again"
From our check in to our check out, the Nugget far exceeded our expectations. We happened to be there during Hot August Nights, which was an added bonus. The check in staff was extremely helpful, our room was one of the nicest I have stayed in in Reno. And the bed provided a great nights sleep. Thank You Nugget.Genuine Hotels.com guest review
"service was bad"
We called a head to let them know we were going to be there really late because it was just a resting point for us on our way to Las Vegas. Everything was fine but when we finally got there at 3 am the front desk clear was not very helpful. She just pointed down the hall and said our room way down there. She didn't tell us how to get from the parking […] lot to the room. We left the hotel about 9am to head to Vegas. Won't go here again. Read moreGenuine Hotels.com guest review
The stay was great. The only problem was leaving, it took a full hour to get our truck back from valet parking.Genuine Hotels.com guest review
"Good stop after a long drive"
All in all, it is a wonderful hotel. The room rate was exceptional, the room itself was spacious and well maintained, a great view looking back onto the city and nice little amenities that made the stay worthwhile. The surrounding neighborhood had several restaurants in walking distance, each catering to a different eating taste. There is plenty of […] free onsite parking, a real plus. The only down note was minimal dining inside the hotel. That may have been due to my arrival on a Sunday, after 6:00 p.m. Read moreGenuine Hotels.com guest review
The Hotel overall seemed very outdated. I mean, they still have regular old-school light switches which is kind of refreshing but a lot of things could use a new modern touch. On top of what you pay they will also charge you a nine dollar per day resort fee when you check in which I was a bit taken back by. The staff overall were generally friendly […] but also very slow as molasses. On a positive note, the hotel has a very outstanding country bar called Gilleys. I was able to cross something out of my bucket list by riding a mechanical bull there. Read moreGenuine Hotels.com guest review
"Great Airport Stay"
Great Value! Very comfortable and a good price! Thank you!Genuine Hotels.com guest review
"Not happy with this trip"
I always stay at this hotel when I'm in town, but this time was a disaster. Between not having enough towels in the bathroom (in spite of asking for more), the TV in the room not working (in spite of them showing up 3 times to fix it), and the casino machines not working, I was not a happy camper with this trip. It might be time to find another place […] in town. Read moreGenuine Hotels.com guest review
We checked in and didn't have to leave for meals, there were plenty of choices right there in the hotel! Our room was large and clean. The staff was great! We loved it so much that we added two more nights to our trip!Genuine Hotels.com guest review
"A friendly casino"
Very nice room in a nice environment. Pool area is amazing. Cafe and casino were all above my expectations for friendliness and serviceGenuine Hotels.com guest review
"good for the price"
It was not to bad the casino is huge I got lost in it the room was real average looking with a older tv but it still worked the gym was nice the pool was nice but there was alot of people there the deep end was crowded and the hot tube was a bit croudedGenuine Hotels.com guest review
"John Ascuagas Nugget, Sparks Nevada"
Great price on a nice hotel, would stay again.Genuine Hotels.com guest review
Our stay was great! The only issue was the cleaning service did not replenish coiffed supplies and towels.Genuine Hotels.com guest review
"Favorite place to stay near Reno"
We've stayed here several times over the last year or so and have always been pleased. it isn't the newest or fanciest hotel but the price is always good, the bed is good, the bathroom is clean and the location is convenient. There is a great Mexican place within walking distance and the food in the hotel is okay (though far from great). There is a […] 24 hour diner in house which is good enough if you arrive late. Staff has always been helpful and nice, no issues there. The pool was really crowded and loud the one time we tried it but it is a family friendly hotel and that is to be expected so no big deal. For all the people, the pool area was really clean when we went. The rooms are easy to get to from the parking lot and we really like that. Especially for the price, it is a great place to stay for a night or two. Read moreGenuine Hotels.com guest review
Fantastic room for the price! Great amenities. Only problem is received an additional unexpected charge from the hotel off $100.00. After we left even though when we checked we were told we owed nothing and the charges were all covered by the online service. Upon check out was told same thing.. everything is paid for. Called left message and so far […] no reply. Read moreGenuine Hotels.com guest review
"clean, nice, great price, large room"
my only complaint was the old style, non flat screen tv. other wise it was excellent stay. stayed in a delux king bed room for 40 bucks. huge room, huge walk in shower, huge jetted tub. def recommend.Genuine Hotels.com guest review
I only gave 4 stars on condition because the carpet in our room was a little worn Every thing else was 5 stars .... Was very convienant to a vendor I had to visit and pickup some supplies from. Every thing else was 5 starsGenuine Hotels.com guest review
My room was outstanding. Great views of the city. Very spacious and very clean. The Hotel staff were all extremely nice and helpful. Great weekend rate, although when you add in all the extras it wasn't as good as it first appeared but still a bargain for the quality of the room and the hotel. Lots of dining options and the new Gilley's has great music […] and high energy. Read moreGenuine Hotels.com guest review
The check in line was about a 45 min wait. It seems like the registration was doing their best but it took way too long.Genuine Hotels.com guest review
I have stayed here numerous times. I was extremely disappointed by the stay. The hotel is going down hill quickly! The room was dirty. Bedspread was dirty and had visible stains on it upon check in. Dirty!Genuine Hotels.com guest review
The room was huge, clean and more than satisfactory. Customer service for the most part was good. Parking as kind of a pain, and the smoke smell in the hallways was really prominent.Genuine Hotels.com guest review
We have stayed at the Nugget for over 35 years and ALL of the staff are great. However the room needs a lot of attention. It is clean but needs updated. We love the Oyster Bar but it is looking like it needs up dated also. Looking at the new bar I don't think the girls need to show as much body. In our view it lowers the class of the Hotel.Genuine Hotels.com guest review
The 80's called and wants their wall paper back. The room was very dated with mauve floral wall paper. We arrived at 10"30 pm and waiting in a long line, the whole check in time was 45 mins. The room was large and clean with a not so great view of a rail yard. I probably wouldn't stay here again if I had other options.Genuine Hotels.com guest review
"Very disappointed this time"
I've stayed here many times, and this was by far the worst. I stayed for 5 days, and had to call 3 of those days because the TV in the room didn't work. The maid never left enough towels. The casino didn't have enough floor people, and machines were sitting for (literally) two hours needing paper for winnings printouts before they would get fixed. The […] food (especially the buffet) was terrible. Ended up spending as much time AWAY from the hotel as I could. I think it's time to start checking out other hotels in the area. Read moreGenuine Hotels.com guest review
"Gillyes bar was fun"
The Room Was Clean And Comfortable.Genuine Hotels.com guest review
"Check in/ out"
We wanted to enjoy the pool and spa but check in time was way late than I expected and check out time was to early.Genuine Hotels.com guest review
Check in time took time due to a line. Overall, stay was wonderful!!!Genuine Hotels.com guest review
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