"Great location, great staff"
08/19/14 WingedLizard Northern California
As we were checking in, the nice desk lady said: "Since you're Best Western Rewards Members, go ahead and grab a free soda out of the cooler." Huh? We'd been members for years, and this was the first time we were offered a freebie! She was very sweet, the hotel was near-new (or looked it), everything was clean and tidy, and the room had plenty of soap, towels and shampoo. The place is right off the freeway, and there are many restaurants nearby. Note to road warriors thinking about spending the night in El Paso: Unless you know a great, safe place to stay in El Paso, I would advise you to drive the few extra miles to this location. We felt much safer here than we would have in El Paso!
08/04/14 pete F Phoenix, Arizona
Staff are very good. Have stayed at this hotel numerous times. Good value. Close to various eating establishments. Rooms are clean, functional and overall well appointed for the level of the hotel. Internet had very good reception and operated very well.
08/03/14 Richard P Roanoke, United States
Hotel staff and hotel in general was good. Pool was clean and our grand daughter really enjoyed the play time. Breakfast was similiar to most BW's. Not great, but adequate. Carpet was dirty and caused bear feet and socks to pick up dirty stein.
"Excellent Stay Every Time!"
08/01/14 JerseyGirlLostInNM Los Lunas, New Mexico
My husband travels alot for work and I often go with him. We stay at this hotel probably three or four times per month and each and every time it is enjoyable. He conducts his business in El Paso or Las Cruces and I get to hang out by the pool! Its so convenient in its close proximity to the highway, yet far enough so that the noise is never an issue. There is every restaurant imaginable within a short drive to El Paso. The rooms are always clean and the staff continually goes out of their way to make sure your stay is enjoyable and comfortable. The grounds are well kept and the pool is always clean. My only complaint is they switched the coffee in the breakfast room from Douwe Egbert! But I do have to concede that whatever one they switched to is excellent! Always a pleasure to stay at this hotel!
07/10/14 Janette D Anthony, United States
I had a great stay with this hotel! The rooms were very clean, updated, and the A/C was very nice and cold! The breakfast was really good and the people working there were good. I would definitely stay here again. My family and I had a great experience there!
"The place is great - Your neighbors may be noisy ...."
06/30/14 BeachSeekerNewMexico New Mexico
This was an unexpected stay and I was really surprised at how nice the hotel was. Rooms were clean, well equipped and well isolated from the road noise. The breakfast was included and they had a very nice selection of items including waffles or oatmeal, sausage, sweet rolls, fruit, etc. And if you don't like the breakfast there's a Burger King next door or a Denny's across the street. The room had a nice LED TV and they had sanitary wipes for the remote along with the sign that informed us they clean the remotes. The only problem I had was with noisy neighbors. Evidently above us was someone with a child or two that were chasing each other and jumping on the floor, and the neighbor on one side had a problem with his key card and he tried for 10 minutes to get in his door, shoving on the door so hard that he literally shook the picture frame above the desk that was in my room. Really guy, if it doesn't work the third time, go to the front desk. In this case it wasn't very far anyway.
"Outstanding Front Desk Experience"
06/29/14 Stephanie A Phoenix, United States
Staff were exceptionally friendly and helpful, personalizing the experience. The room was very clean and well arranged. There were some signs of wear that stood out only because the rest of the experience was so exceptional.
"Delightful stay in a lovely hotel"
06/26/14 Larry F Rio Rico, Arizona
We arrived very late - after midnight - and had to register through the bulletproof glass. Once we got to the room, however, we were delighted. The room (a double queen) was spacious great beds. We got a great deal through Expedia and were pleasantly surprised at how very nice the room was. The room itself was very quiet - I never heard sounds from outside. Breakfast was one of the best I've had as a "free" option. We had scrambled eggs, sliced link sausage, french toast, Texas-shaped fresh waffles, a crockpot full of oatmeal and the list goes on from there - really well done and delicious. I especially recommend this hotel if you're traveling west as it gets you past the El Paso morning rush. We'll definitely stay here again.
05/10/14 Tracy S College Station, Texas, United States
This hotel was easy to get into and out of right off the interstate. If you're looking for something quick to eat there are a couple fast food restaurants withing walking distance and you'll find a grocery store and a Walgreens within about a block south. The ladies at the front desk when I checked in were very friendly and I enjoyed chatting with them. My room was on the west side and I noticed a little bit of truck noise but with the AC going I didn't even register it by the time I went to bed. The bed was very comfortable which also made it easy to sleep. The breakfast was ok, I wasn't crazy about the eggs but the rest was about what you'd expect. I'm on a restricted diet so there wasn't a lot I was able to eat so I grabbed some fruit. I was just happy to have something there to start my day. I only stayed one night before leaving again on my travels but I won't hesitate to stop here again if I pass this way.
"Easy location, nice rest stop."
04/23/14 Samara T El Paso, Texas, Usa
This hotel is easy to locate right off of the first exit into Texas. There are numerous locations to eat within walking distance. The rooms are nice and the staff is very friendly and helpful with any area questions you may have.
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