LUXE SUNSET BLVD HOTEL - Los Angeles

The food we got was expensive and we received a bagel that had mold on it. I took the bagel with me for the morning so I didn't have time to mention or get a replacement. Overall stay with the room was great and service was great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Posh rooms, stellar service....this has improved dramatically from year prior and a nice getaway.

Genuine Hotels.com guest review

The Hotel needs more mrning amenities in the building near the spa. For example, to get a cup of coffee I had to drive down to the building with the restaurant.

Genuine Hotels.com guest review

not very luxe

Genuine Hotels.com guest review

The Luxe was absolutely wonderful! European elegance with the BEST service I've ever had anywhere! Restaurant AMAZING! Lots of greenery, tucked around hotel, I had no idea I was even in L.A. It was incredibly quiet...no freeway or street car noise. Everyone was helpful and the amenities were fabulous! I will stay there whenever in L.A. :)

Genuine Hotels.com guest review

The room was large, quiet and restful. The beds were comfortable. There was a restaurant on the first floor which was (as all hotel restaurants are) overpriced but worth it as we arrived exhausted from a day of travel. Staff was friendly and helpful. Valet parking functioned well. The location is at the intersection of two heavily traveled roads near […] a highway exit ramp but we heard no traffic sounds in our room. Our room had a balcony overlooking a heavily wooded hillside. Read more

Genuine Hotels.com guest review

Checked in around 5pm, went to the room, it was not even made up from the guest before. Had to walk all the way back to the lobby (in another building) Was given an upgraded room, which was nicer. Room had hair all over the floor in the bathroom and there was a light bulb out. Did not get turn down service as promised. Saw other rooms had newspapers […] attached to the door, I was never offered one. Bottom line is the hotel is nice looking and in a good location, but the service is awful. Read more

Genuine Hotels.com guest review

The staff really was the icing on the cake for this fine hotel. They were all professional and courteous. My room was very clean and the bed linens and towels were crisp and bright white. The hotel is located in Brentwood and its setting is nice and calm, which is notable since it is close to the 405.

Genuine Hotels.com guest review

I liked the hotel but the noise absorption between the rooms isn't good. I heard conversations next door like they were in my room.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Service was WONDERFUL!! Rooms were fantastic as well. Overall I was extremely satisfied with my stay at the Luxe and would definitely go back again.

Genuine Hotels.com guest review

Upon arrival I was upgraded to the Junior Executive with king sized bed. Balcony overlooks pool with a decent view of the hills. The bathroom was excellent and very spacious. The grounds are very well kept. The restaurant has a nice chic setting with great food and excellent service. Overall the stay exceeded my expectations and I would definitely stay […] their again. The hotel is right next to the 405 Freeway, which is great since you have to travel by car to any place in LA anyways. No noise from the freeway. Apparently the hotel is split between two sections, and we stayed up the hill which is apparently better for leisure. The only negative I have is that you can hear other rooms as the sound insulation is weak. A crying baby is not something fun to wake up to at 6am on Sunday morning (this I attribute to bad luck). The other negative is the 25$ a night valet parking required if you have a car (really?!). Look forward to the next trip. Read more

Genuine Hotels.com guest review

We booked the Junior Executive Suite for a girls night. The room itself is nice. The hotel is hard to find even for my friends who are local to SoCal. I knew of the hotel because I drove by it daily when I use to live in SoCal. However, even GPS maps etc was not able to efficiently direct friends to this location. The hotel itself is beautiful. Simple […] contemporary comes to mind. I think this is best for couples who want to get away. although it is right off a major freeway, you wouldn't know it because it was tucked away. The hotel is split between the main building and the luxe spa (a top the hill). We stayed in the luxe spa. The staff is not too helpful. We didn't have a wine bottle opener and when we called down for it the room service personal simple stated " you should have one in your room" We looked and couldn't find one so we called back down and the staff sounded "annoyed" we were calling again. In any case, they did bring us one. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

You could hear the other guests in the hallway and room next to ours. Had to complain at 3 a.m. about loud noises and guests runnning naked in the hallway.

Genuine Expedia guest review

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Genuine Hotels.com guest review

normally it works well, but some hotel's presentation don't reflet reality...

Genuine Expedia guest review

Everything went wrong. The room was billed as having a sofa couch in addition to a King bed. No sofa couch. When I arrived at 5:00 PM for a 4:00 check in I had to wait 30-40 minutes for a room. I was offered a complimentary glass of wine and then found the glass charged to my room. I was charged for 5 nights parking and only stayed at the hotel for […] two nights. Housekeeping threw out my hair gel, brought me a complimentary replacement and then charged the product to my room. Overall I was very unhappy with the management of this property. Read more

Genuine Hotels.com guest review

The decor was very soothing in a contemporary way. the room was quite large and had a nice balcony. The pool was gorgeous. And there was no noticeable noise from the freeway so close to the hotel. It felt like a real oasis.

Genuine Expedia guest review

Excellent staff and a HUGE room. It goes on our list of hotels for LA. Nice job!

Genuine Expedia guest review

the hotel and staff are pretty cool but the location is not okay at all. you can't walk anywhere you need a car. Thus, you need to pay extra $25 for everynight vallet parking.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

excellent. there are no real places to walk to close by but the hotel itself is great. the restaurant was nice. they had live jazz playing during brunch. I don't know if the latter was due to memorial day but it was a nice touch.

Genuine Hotels.com guest review

The restaurant was over-rated extremely poor service and lousy food.

Genuine Expedia guest review

so conveniently located, right off of 405 but quiet, and the pool and restaurant both have lovely, elegant outdoor space. the staff was exceedingly gracious, even the parking valets

Genuine Expedia guest review

Love this hotel ! Have stayed dozens of times and it is always excellent!

Genuine Hotels.com guest review

nice surprise: I had wondered if the location by the freeway, hotel bit far from everything would be unpleasant, on the contrary the quality of the room, the service were perfect. I even had no real problems to drive back and forth to downtown or to Hollywood ( suggest Sunset Boulevard all the way, and not the freeways). I recommend.

Genuine Expedia guest review

It's a good deal. The counter staff was very friendly. The room was mostly clean but it did feature a large unnecessary couch that was covered in stains.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Wonderful hotel. Concierge was outstanding. Food was delicious. All service staff were so friendly. Would definitely come back!

Genuine Hotels.com guest review

Great staff, great food and convenient location. Probably the best hotel shower I have ever had... Great pressure and plenty of hot water but our toilet plugged up a couple of times....something I read in another review as well. Overall a very good stay!

Genuine Hotels.com guest review

The Luxe is very ironically named; almost nothing about it feels like a luxury hotel. The price-gouging alone is bad enough, but is insulting when paired with the lack of basic conveniences one comes to expect with a luxury hotel. I was staying here when I was displaced from a recent move to LA; I ended up switching to a Best Western in Van Nuys because […] I felt it was more for the money. That's probably all I need to say, but for specifics: 1. There are two separate buildings. If you're in the second building, as I was, you have to walk down the hill to the main building for the restaurant, etc. It also causes delays in solving problems. 2. In the second building, there is no elevator, only stairs. The icemaker is downstairs, by the front door, where the valet is, which is annoying and inconvenient. 3. The wi-fi is SLOOOOOOOW. Embarassingly so. 4. There are only about 30 tv channels at the Luxe; everything else is On Demand. At $4.99 for a 30 minute show or $14.99 for a movie, I felt like this was a gauche rip-off. Is basic cable too much to ask? 5. Pet friendly? Sure, if you're willing to shore up a non-refundable $250 fee, which is deeply hidden on their main site and not mentioned on hotels.com. I have a 6 lb cat. Bananas. 6. Valet parking at $25 a night is your only option, although for the small lot by my building, having someone else move my car 3 feet was just ridiculous. The fee itself is absurd and exorbitant considering the hotel has spacious grounds and is not strapped for available parking spaces. 7. The key reader on my room had to be re-set not once, but twice. Coming home late and tired from work (in my case) sucks even more when you have to wait on someone to come up from the main building to let you in your room. 8. When I came home from work at 3:15 on a Friday afternoon, I found a Jersey Shore-type bro vomiting openly in the hallway. Precious. When I mentioned it to hotel services, they sent me a few free breakfast cards. Yes, that mak Read more

Genuine Hotels.com guest review

Our experience at the hotel was good for the most part. friendly and helpful staffs; large room with comfortable beds. The only problem we had with this hotel during our stay was the lack of towels. When they cleaned the room, they took away all the used towels without replenishing them (including the towel rug in front of the tub). When we called […] to ask for both towels, a woman showed up and shoveled us A STACK of stuff and walked away....turned out, she gave us a stack of about 5 towel rugs. No hand towels, regular towels or anything..... Read more

Genuine Expedia guest review

The bathtub was clogged dequring my entire stay eventough I specifically asked the staff to fix it everyday and everyday they assured me it had been fixed. Also the bathroom was very small in comparision with the room.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We just stayed here and it was great. We went to the spa one day and it was fabulous! We took a private tour in the town car and it was excellent. The staff was very friendly and extremely helpful. We would certainly stay again.

Genuine Expedia guest review

My only complaint is the beds were not very comfortable.

Genuine Expedia guest review

This was my first time at the Luxe, but it will now be the place I stay for all my LA visits. It's centrally located (right off the 405), but pushed back from the street so the rooms are quiet and peaceful. The rooms are huge, there are great amenities, and the staff were all very friendly. They also allow dogs, which to me, is a plus.

Genuine Hotels.com guest review

As of early April 2012, the Luxe on Sunset has just about everything going for it, except the continuing construction on the adjacent 405 freeway. This was my second stay at the Luxe, and it is a cool, upscale hotel. The service is exemplary. It is a renovated motel but that shows only in the corridors. The room decor is soft earth tones and contemporary. […] Rooms in the main building have balconies that face the hillside, nice to sit outside and watch birds in the trees. They have an attractive restaurant, though we did not eat there. Room service was amazingly fast even at 10 pm. The only downside is the access, which can be congested and have new detours daily due to 405 Freeway construction. Read more

Genuine Hotels.com guest review

Love the location to the 405 freeway. The staff is ridiculously nice. Very attentive. They upgraded me to a larger room which was nice, though did not need all the space. The only thing I would correct is the internet speed. It was awful. Really need to improve for people on business. I would stay again and the hotel food is delicious.

Genuine Expedia guest review

This hotel is nesteled amongst tree's off sunset blvd. The staff treats you like family. The hotel is close to famous neighbordhoods such as Brentwood, Beverly Hills, Westwood, and Belair. My two teenagers enjoyed touring ucla and hanging out in Westwood, which is a very short drive from the property.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is how a hotel should be run! Amazing and friendly staff, great food; WILL DEFINITELY STAY AGAIN

Genuine Hotels.com guest review

Staff was helpful, polite and welcoming. Location was spectacular.

Genuine Hotels.com guest review

Very nice hotel. We stayed with our 2 boys (11&10) and the staff and hotel were very nice. The room was a little cramped, but we didnt spend a lot of time in it. The room was very basic, but nice. Tiny patio that is shared with adjacent rooms. One complaint was the space between the door and carpet allowed for noise into the room from the hallway; also […] heard the lady above us walking in heels on her floor. Construction around the entrance was no big deal - just have to watch out for it the first time. Exiting required right-hand turns; dont even bother trying to make a left turn!! We stayed in a 5* hotel in LA just prior to the Luxe and enjoyed the Luxe more. It is really a great location, comfy yet refined feel, and, again, the staff was excellent. Read more

Genuine Hotels.com guest review

The room, bed, and staff (overall), were good for the price and area. The biggest issue we had was we left our car with valet, grabbed all our bags (several), went to checkin only to find out we had to get our car again, load our luggage, drive up the hill to a different hotel location. Then one of our party had to climb up stairs to their room because […] there wasn't an elevator. It would have been great if the valet told us ahead of time, or considering we got in at 3:30am the front desk could have booked us in the lower building since it was on a Tuesday morning! Read more

Genuine Hotels.com guest review