I knew not to expect much. Once I entered the room, I was okay with what we got. Then as time passed, it got worst. The television was not functioning. Took a few complaints to finally get it to work which was the next morning. After returning to the room in the evening, found a bug in the sink. The next morning, found ants. Requested towels for the […] beach, given wet towels. (Used?) Although, it took a while to get our TV working, the reception help was friendly. Read moreGenuine Expedia guest review
"Always love Quality Inn"
Roomy, comfortable rooms. Comfortable furniture. Great breakfast. But I always love the Quality Inn, it's always better than other hotels in the same price range.Genuine Hotels.com guest review
The place was a dump. Out dated and wasn't the cleanest. No parking. I had to park in the street across from the hotel. I guess if you need to sleep and that's it go for it.Genuine Hotels.com guest review
The bed was ok.. The bathroom was gross door nob didn't work fan cover broken and showing gross stuff inside. It was just bad badGenuine Expedia guest review
"A few minutes drive to the beach and shopping"
Location is good for the price. Everything is within a few minutes drive and you can walk to the mall and dining. Rooms are a little dated and could use a terminal cleaning but for the three nights I stayed everything worked well and the staff was nice and helpful. We rented 2 rooms and did not have any major issue with either.Genuine Expedia guest review
"It was a good spot for what I was there for"
I would stay there again. Reasonable rates!Genuine Hotels.com guest review
The hotel is basic and clean with a helpful staff. Everything worked in our room, but the facility is starting to show it's age. The location is not convenient for beach activities...but great if you're interested in the outlet mall. The WiFi was inconsistent.Genuine Expedia guest review
"A dump but cheap Hot tub is a redeeming feature."
I've stayed at this place before and probably will in the future just because it's cheap and close to Pismo. The staff was friendly and helpful. The bathroom had peeling paint and the shower head cover was loose. There wall behind the toilet had peeling paint and it looked like the wall was bowing in. The good thing that I can say about this place […] is that they have a large hot tub, rather than a small one with a lot of people trying to squeeze into it. Read moreGenuine Expedia guest review
We've stayed at many Quality Inn and Suites in California and in other states and I would have to say this is one of the most disappointing. We had ants in the room. The facility is very loud and amenities are poor. It worked out okay for us since we just needed a place to crash for one night and it was last minute and they were the only place that […] had vacancy. The funny this was that check in is 3 PM and we arrived one half hour early so we thought we would see if our room was available and the woman at the desk said we were "very early" and we might get lucky. Of course it was ready but she called me "sweety" twice and I am guessing I was about 20 years older than her. I thought that was a bit derogatory. Read moreGenuine Expedia guest review
Noisy, not the cleanest,. OverpricedGenuine Hotels.com guest review
I just needed a one night stay because I went to play a round of golf at a local course. So I did not get a chance to use all the facilities. But the counter staf were friendly & efficent in checking in & out. I did not eat there free breakfast as I am not an early breakfast eater, but it looked adequate. The room was very neat & clean, the bed very […] comfortable. Read moreGenuine Expedia guest review
"Close to outlets...a little far from downtown area"
Staff was okay. Cleanliness was average. Room rate was overpriced.Genuine Expedia guest review
"Close to main road."
Outdated and noisy. We could hear talking outside and every step taken in the room above us.Genuine Expedia guest review
"OK Overnight, Great breakfast"
The room was clean and comfortable. The breakfast was outstanding, including scrambled egg circles, link sausage, self-made waffles, and the other usual breakfast items. It was fine for a last overnight before the final leg of our vacation trip. It's in a commercial neighborhood near I-5 and some outlets. We stayed on the back side with a view of an […] RV storage yard, but inside is your own place. The building is long with the office and pool on the end nearest the street. Parking only on the other side. Read moreGenuine Hotels.com guest review
"Nice hotel, very close to outlets"
It was a good hotel for what I paid. Loved the large hot tub with the water fall. We will stay again.Genuine Expedia guest review
"Affordable Clean Comfortable Hotel"
Stayed here four years ago . It was nice then but extremely upgraded now. Rooms were clean and stylish . Beds were extremely comfortable and the pillows were amazing . Pool and spa are very nice !! Wil definitely return . Cleaning staff was extremely helpful and very pleasant !!Genuine Expedia guest review
You could hear threw the walls.. I thought the people above us were going to come down on top of us. Very disappointedGenuine Hotels.com guest review
"Convenient and comfy"
Nice location and easy access from Hwy 101Genuine Hotels.com guest review
Small but clean room, interior was well maintained, exterior needs some work. Neighborhood is fine, convenient to highway and outlet mall.Genuine Hotels.com guest review
Great warm pool, excellent hot tub. Pool area open late. Great location easy access to Downtown area. Room a little small if you have double beds.Genuine Expedia guest review
The stay was fine. But it's very easy to hear other people when your in the room. WiFi is not very good. Staff was great housekeeping great, breakfast pretty good to.Genuine Expedia guest review
"Weekend at a wedding"
was on the back side and didn't appreciate the view from our room of the storage lot next door.Genuine Expedia guest review
"Get what you pay for"
We stayed here last minute decent price but you get what you pay for. The rooms are very small restroom was even smaller, beds are very uncomfortable, AC was very loud for a last minute stay not horrible but I would say 1 star hotel.Genuine Hotels.com guest review
Very dissatisfied, dirty, small, old rooms. Smelly, old carpet, old hotel. Would NEVER stay here again. Owner/manager, maids VERY rude.Genuine Hotels.com guest review
"Not very close to the beach"
The room was clean, the location was good for shopping, restaurants and freeway access. Not real close to the beach, though. My biggest complaint would be the Air/Heat system in the room wasn't user friendly and thus we had a lot of trouble regulating the temperature in the room.Genuine Expedia guest review
"Not close to the beach"
Hotel is not that close to the beach and overlooks a trailer park. Hotel staff were not helpful in recommending dining options.Genuine Expedia guest review
I was so happy with the price so when i saw it i immediately booked in this hotel. Plus the proximity is very near to the beach and downtown. When we checked in my daughter went to use the bathroom. When she tried to flush it's not working. My husband checked it's not filling up the tank then there's not enough pressure when you flushed. I told them […] not to use since it will be hard to clean it. So we went to report the problem. When we came back we gound a letter telling us not to use cloth I think the flushable wipes i put in the bathroom so it wont clogged. We haven't use the toilet yet, good thing my daughter checked the flush before she used it. Much more if we used it without checking. They should checked everything before they let their guest in. When you shower the water in the tub won't drain so by the time you're done the water in the tub is already above the ankle. The carpet in their stairs going up to the second floor is already torn. The color is blackish- bluish and you can tell its very dirty. Paging management you should update your hotel. That day there's a lot of people in that hotel i think you have enough money to update it. Your customer deserve quality since that's the name of your hotel. Your slogan even said" you get your money's worth". Is it bec the rate is reasonably cheap that's why you are not doing something? IS THAT THE WORTH OF OUR MONEY? Read moreGenuine Expedia guest review
"Pismo Car Show"
Close to the car show. Requests of the front desk staff not deliveredGenuine Hotels.com guest review
"It was close to where we needed to be"
It was not what I expected. The room smelled musty. The outside of the building needed alot of work.Genuine Hotels.com guest review
"Don't waste your time or money"
terrible smell. Window did not lock. Garbage in room.Genuine Expedia guest review
It was comfortable but I was expecting something different but it was good anyways i wiil recomend the hotel to any one.Genuine Expedia guest review
After reading some reviews I was kind of expecting problems...Everything was good thru 3 night stay at this hotel...price was good compared to other hotels..it is located couple blocks from the beach so if you are looking for a view of the ocean stay somewhere else..overall our experience was comfortable...Genuine Expedia guest review
I complained about the new employee Ashleigh -- she was extremely friendly with the guests in front of me, and then when it came my turn she was cold and aloof -- I have no idea why she turned into Mr. Hyde at that point but I suspect it was because my t-shirt said "Stay Calm and Go Vegan" -- also, I tried to call her on the phone because the a/c didn't […] work, and she never answered my two phone calls -- after going to see her (she said she didn't answer the phone because "she was busy helping other guests") she told me to plug and unplug the a/c vent on the wall, never mentioning this when I checked in -- she did offer to come and help if I was still having trouble. I was really infuriated with her behavior and will never reserve a room at this hotel again. Read moreGenuine Expedia guest review
"OK if you can't get anything else."
It was a back-up hotel for me--one that I used because the entire town was sold out. Overpriced at $150--was really a $60 hotel. Jacuzzi and pool are nice; however, both are overly hot. Breakfast was good with eggs and waffles. Internet access was nice. Shower was good. Now for the bad. TV is dated, room smells of chemical cleaners, and A/C is noisy […] under-the-window type. Overall, there is a good amount of deferred maintenance. Read moreGenuine Expedia guest review
"Don't stay here"
For the price this place is a dump! Spend the extra money and go to a place where you will enjoy your stay.Genuine Expedia guest review
The room was very small. We had a room on the side with an elevated walk way. I was pretty annoyed with listening to kids run down the hall and whatever conversation was going on as people walked by our room. The decor, bedding, and carpet was new and clean. The bathroom was gross. It was super small. My toddler pulled up the shifty drain cover and […] found a toothpick. Gross! The desk people were nice when I was in the lobby, however I called three times earlier in the day to check the check in time with no answer. When someone finally answered I was put on hold for 5 plus minutes. Read moreGenuine Hotels.com guest review
The room was well equipped, clean, and fairly comfortable bed. Only complaint was the outside noise easily heard inside and complimentary breakfast had little to offer for our gluten free diet. Thankfully Coco's was nearby with a gluten free menu.Genuine Hotels.com guest review
"Small room; Pool Towel Protection"
The room was very small, along with the bathroom. Nicest surprise was breakfast... lots of choices. Pool towels weren't much to be desired and had to return them or fined! Wouldn't turn on the waterfall in the morning to the pool. Loud neighbors, walking by.Genuine Hotels.com guest review
"Dont do it!"
What did I expect…Its a Quality Inn in California's central coast.They got you coming and going in this part of the state.I've stayed in Motel 6 that are tons better.The walls are way thin.People walking on the second floor above us were literally shaking the ceiling down.The fridge was noisy and the bathroom fan rattled like a broken down airplane […] about to crash land on Pismo beach.The clientele were noisy truckers and railroad workers…not that its a bad thing to have these guys as guests but for the price I could do better at the TA truck stop in Bakersfield.I didn't see a view of the ocean but I did have a good view of a bunch of beat up motor homes and the back of the local Pismo outlet mall.On the bright side,the place is clean and easy to find.The staff were pro and there was plenty of parking.That being said,just keep driving,or try to book a room in San Luis Obispo.Much nicer town to get your wallet emptied out. Read moreGenuine Expedia guest review
"Too far from the center of town."
Since it was the weekend of the car show I guess we were lucky to even get a room but it was sure lacking in many ways. It is long overdue for remodeling the bathroom and the bedspread, drapes, carpeting and artwork. Pretty much everything. Pool area was fine. Staff was very friendly and knowledgeable.Genuine Expedia guest review
"Nice hotel, staff was friendly and helpful."
The staff was friendly and helpful, the place was full. Room was comfortable and clean. Towels were soft, I have noticed at times with other hotels they would be almost stiff. We enjoyed our stay and I am sure we will return.Genuine Expedia guest review
I've stayed at this hotel before, years ago when it had a different name. Back then I said I would never stay there again, and I didn't. Not knowing this was the same hotel because it had a different name, I booked it for our stay. It's been remodeled, and it was much cleaner than it was before. My kids enjoyed the pool area, and it was very nice. The […] only thing I don't like is looking out your window to a view of an RV storage lot. I think I would've preferred looking at a wall with a nice mural painting on it! Read moreGenuine Expedia guest review
Stopped for one night before moving on. Rooms were clean but bathroom was old and in need of some repairs. Would've had a good nights sleep if the guy above us ever went to bed. It was just ok...but thank goodness we were only there for one night.Genuine Hotels.com guest review
"Best Jacuzzi !!"
I've stayed here many many times n is awesome for the price! I've stayed at 5 star hotels plenty of times and this ones just fine for what I need :) just a place to shower n sleep'-staff is awesome!!!! I love the walk to pismo...Genuine Expedia guest review
"Really good stay!!"
I stayed overnight there and I can't complain. The breakfast there was great!! Love the waffle maker. Since it's really close to the Pier and the best priced in that area I'll be sure to come back and stay at Quality!Genuine Expedia guest review
"Awesome location next to outlet mall."
Clean room, great location, terrific breakfast. I would recommend this hotel to people looking for a hotel at cheap prices with a great location and excellent service.Genuine Expedia guest review
"alot of bad with the good"
while efforts had been made to update the bedrooms, the bathrooms were a peeling/rusting mess, numerous window were cracked, our window did not latch, no window screens, telephone didn't work. Charge $10 "cleaning" fee on a pack n play for the baby...it was so stained and dirty it was hard to imagine what had got it into that condition, let alone that […] it had ever been cleaned!! carpeting in walkways and stairwells was so dirty and ripped up it was a hazard. On the good side, the breakfast was pedictable but adequate, the breakfast room was clean., the beds were comfy, and it wasn't expensive, and was across the street from a mall with several restaurants Read moreGenuine Hotels.com guest review
For the cost of the room they could have put larger bath towels in room. View from our room was a RV storage lot. It was OK for one night and convenient to the Discount Shopping Mall.Genuine Hotels.com guest review
"Nice place to stay"
Stayed there for a couple days. Location of the hotel was perfect. Wasn't within walking distance of the beach but had everything else (gas stations, grocery stores, places to eat) nearby. Room was clean and hotel employees were very nice and helpful. My kid loved the pool! We've stayed there a couple times in the past and will stay there again without […] a doubt. Read moreGenuine Hotels.com guest review
"No Ocean View"
Our view was of the RV field behind a storage facility. Room was small (2 double beds) but clean. Staff was friendly.Genuine Hotels.com guest review
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