"Close to sights, very small and noisy"
Very close to sights, great value for money if you not planning on sleeping.. but the rooms are hollow, you can hear your neighbour, both sides, upstairs and in the hall.. which is not great when you trying to sleep. Room is extremely small, not enough room to put your open bag on floor or table - had to have open bag on the bed when sleeping. So you […] have to unpack everything - if that works for you. Read moreGenuine Hotels.com guest review
"Great for budget stay"
Excellent service from staff, free wifi throughout hotel, excellent location on gran via, just a few metres on side laneGenuine Expedia guest review
Great location, you can get every where by foot. Good service. Really good value.Genuine Hotels.com guest review
"Best Location but not the BEST WESTERN!!!"
The hotel is in a great location, close to everything and yet it is not in the hardcore which can be relaxing after a day of exploring the city... It has all metro station just around the corner and for people who are genuine tourist it is a great deal..Genuine Hotels.com guest review
Clean, nice helpful staff, quiet, right on Gran Via- close to two metro stations or you can walk to all the main attractions by foot! Will definitely come back.Genuine Hotels.com guest review
In the 2 nights there was an irritating buzz. They changed our room but the noise remained even 2 floors up. Won't stay here again.Genuine Hotels.com guest review
Good standard as compared to other hotels in area for same priceGenuine Expedia guest review
"Sightseeing visit to Madrid."
Location excellent, close to 2 metro stations. Breakfast OK, not fantastic but adequate. Room was comfortable and cleaned every day. Staff helped with wi-fi connection issues. Staff very helpful generally. Storage cupboard for suitcases offered and used after checkout. One negative aspect - lots of TV channels but NOTHING available in ENGLISH. Perhaps […] they could include BBC, CNN or whatever. Read moreGenuine Hotels.com guest review
Small hotel in a quiet street but in a convenient location near to metro station. Only used this as a one-night stopover but suited our purpose. Helpful and friendly staff. Good value.Genuine Hotels.com guest review
"Good location, not loud."
This was a pleasant hotel and I had a peaceful two-night stay there. It is conveniently located for getting around, and yet it is quite quiet and restful.Genuine Expedia guest review
"close to all must-see sights"
Awesome!!!!!!!!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
"Central convenient location."
Good value for money. Breakfast is good with a large selection. I stayed here alone and I would not recommend it for other single travellers. Although staff are friendly, there are no windows with a 'view' just close-up views of the next door buildings so felt isolated when in room . There is a lot of noise outside from people passing and people living […] close by. There are no English speaking television channels. I would recommend it to couples, families or groups. Read moreGenuine Hotels.com guest review
"Room is surprisingly small."
The location of Best Western Los Cabos was excellent. Close to shops and restaurants at Gran Via. However, the room itself was less impressive. The single room I had was very small and old. There was hardly much space to do work on the study table. The electricity also short circuited on the first day of arrival. Which meant that I have to leave the […] room and bring my work somewhere else early in the morning. What was perhaps most uncomfortable was the strange odour that emits from the toilet. I have to close the toilet door in order to sleep in the night. Overall, good value for money if you are not spending too much time in the room. Read moreGenuine Hotels.com guest review
"Worst bed ever"
I spent two nights at this hotel and for sure I will not recommend it. The room are very small and the bed is totally UNCONFORTABLE. I don't know if this hotel represent the Best Western standard in Spain, but it definitively not represent my quality standard. I have seen yought hostels with more comfort. The hotel is located in pedestrian street. […] Public parking is available in the area, but very expensive (89 € for 3 days). Staff in the hotel is ok, but they cannot fix a lightbulb if you are not in the room. Location is good near a commercial street. Read moreGenuine Hotels.com guest review
"Close to Callao Metro"
It fulfilled a need. The room was very small, I think the term you prefer in your marketing literature would be "compact" There was everything I needed to be fair, but I could reach it all too easily without much room to spare. If I were to return I should not want to be put into this room (512) For that reason I would not prioritise to stay at this […] hotel again. One enormous plus however, was that the staff were exceptionally helpful, friendly and professional and gave me a warm welcome. Read moreGenuine Hotels.com guest review
"based in city centre"
The hotel was situated very centrally and was close to the metro. It was clean and tidy and the breakfast was ample, small room but a good choice and a friendly waiter. The hotel didn't cater very much for english people and only had 1 channel on the tv which was BBC World News. The hotel itself was fine however it was really noisy on a night outside […] and there was lots of banging doors internally. Read moreGenuine Hotels.com guest review
Excellent location if you would like to tour all of the city . Situatated just off the main street in Madrid you are within walking distance from any of the main attractions . 5 mins walk from the main shopping area and 15 mins from the old part of the city . Rooms are very clean and the staff were very accommodating , I would recommend to any of my […] friends if you are planning a short stay to the city . The only downside if there was one that there is no bar in the hotel ( you do get a mini bar in your room) . Read moreGenuine Expedia guest review
"Good decent hotel"
A lovely hotel, had a triple room. Only one comment to improve Wifi connectivity.Genuine Hotels.com guest review
The hotel is very well located, close to 2 metro stations. Service by lobby staff is good. Transport system in Madrd is excellent. Totally, it is value for money.Genuine Hotels.com guest review
"Best Western Los Condes"
The location was excellent for exploring. The main downside was the noise from the pipes when people turn on the shower or use the toilet. The windows where not glazed either, so you could hear a lot of noise from outside.Genuine Expedia guest review
"close to all must-see sights"
Hotel was okay, but an ice machine would have been great. Needed a shower curtain because water leaked. Overall it did its job.Genuine Hotels.com guest review
"Hotel Los Condes"
We stayed at the Hotel Los Condes for 5 nights in order to see Madrid and attend the Madrid Masters tennis. The hotel is extremely well situated for both tourism and transport to La Caja Magica (where the tennis is held), being very close to several well-connected stations on Madrid's efficient Metro system. It's set back from the traffic noise of Gran […] Via, so noise wasn't too much of an issue at night, other than the odd loud clunk, which I presume was from people on the fire escape. The rooms are small (don't stay here if you expect a vast and glamorous room) and quite 70s looking but are spotlessly clean and well-maintained. They don't have the advertised tea and coffee makers in the rooms, but will bring you tea and coffee 24hrs a day for free if you call reception, and the service is incredibly quick. Everything else in the room worked fine, though you have to remind them to switch the air-con on if it's under 30 degrees outside (the Spanish are used to the heat!!). The reception staff were incredibly polite, very helpful and spoke good English. The breakfast was pleasant and plentiful. All in all, a good budget hotel in a very convenient location in the centre of Madrid. Read moreGenuine Hotels.com guest review
"You know what you are going to get"
Since it is a Best Western, you know what you are going to get, nothing fancy but nice. It holds to all the standards of a Best Western and it was clean.. The welcome shampoo and body wash are the same thing so i would recommend bringing your own. We didnt have any problems and everything was nice. The location is great for walking to all the popular […] sites. I would recommend it. Read moreGenuine Hotels.com guest review
"Best Western los Condes - Perfect Location..."
The location couldn't have been better, 90mts off the mail shopping street, Gran Via and easily within walking distance of the Palace, Temple de Debod, Cable car and all major attractions. the hotel is basic but clean and the staff are top notch. I booked my return shuttle to the airport for the wrong day and they sorted it out and we make it to the […] airport with plenty of time. The breakfast buffet is fresh and filling plenty to set u up for the day ahead. right beside a KFC and McDonalds with two lovely local resturants across the road on Gran Via at reasonable price. I would definatley go back again. Read moreGenuine Hotels.com guest review
"Great value for money"
Our stay at the hotel was good from start to finish. A transfer service was offered from the airport to the hotel (12 Euros per person) which allowed for a painless start to our trip. The location of the hotel, just off the Gran Via, allowed us to visit all the main tourist spots on foot, although the stop for the official tour bus was just a couple […] of minutes away as were 2 metro stations. The staff at the hotel were extremely polite and helpful and their excellent English helped immensely when discussing and arranging day trips from Madrid, and again the tour company recommended by the hotel was based less than a 5 minute walk away from the hotel. Our room was spotlessly clean, comfortable and larger than expected. There was ample closet space, and free wifi available in the room. The only negative regarding the room would be the fact that tea/coffee facilities were not available, but a vast array of coffee shops, restaurants etc were just minutes away. Read moreGenuine Expedia guest review
Hotellet har ett utmärkt läge med kort avstånd till tunnelbana, service och sevärdheter. Frukosten var utmärkt (även för en glutenallergiker), servicepersonalen bra med goda kunskaper i engelska och serviceinriktade. Ett extra plus för frukostbetjäningen. Rummen var relativt små men hade bra standard (förutom lite hårda sängar) och likaså toaletten […] var ren och man behövde inte heller sakna varmvatten. Read moreGenuine Hotels.com guest review
Ideal para visitar las atracciones del centro de Madrid, todo está cerca caminando.Genuine Hotels.com guest review
Foi ótimo, hotel bem localizado, perto de metrô e possibilita ir a maioria dos pontos turísticos a pé. Café da manhã otimo. Pessoal simpático e atencioso, único problema é o barulho, escuta-se todo barulho exterior do quarto, mas no nosso caso não atrapalhou.Genuine Hotels.com guest review
"excelente ubicacion a buen precio"
mu comodo, limpio, cerca de todo, tranquilo, buen servicio muy recomendable.Genuine Hotels.com guest review
Excelente experiencia!Genuine Hotels.com guest review
Excelente em todos os aspectosGenuine Hotels.com guest review
Fint oppholdGenuine Hotels.com guest review
"Ótima localização, confortável e limpo."
Nossa solicitação de quarto em andar alto e longe do elevador foi atendida e ficamos num quarto muito confortável e extremamente silencioso, não ouvíamos absolutamente nada.Genuine Hotels.com guest review
"Hotel avec bon accueil"
Très bon accueil-hôtel bien placé à deux pas de la place Callao. Calme même si l'isolation phonique par rapport aux bruits du couloir est quasi nulle. parfait pour le tourisme.Genuine Hotels.com guest review
A estadia foi bastante agradável. Pessoal da recepção atencioso e educado. Localização do hotel excelente (próximo aos metros Callao e Plaza Espanã). O tamanho do quarto é que deixa a desejar, por ser muito pequeno. Café da manhã básico. No geral, o custo-benefício vale a pena.Genuine Hotels.com guest review
Hotel muy céntrico, de fácil acceso con metro, situado en una calle peatonal. Silencioso a pesar de estar en el centro de la ciudad. Habitaciones más que correctas, muy limpio. Cama muy confortable. Baño muy cómodo y completo. Personal muy amable.Genuine Hotels.com guest review
"Buen fin de semana en Madrid"
Un fin de semana de amigos. Hotel muy comodo por el lugar donde se encuentra. Lo mejor la camaGenuine Hotels.com guest review
Bien.Genuine Hotels.com guest review
El servicio normal.Genuine Hotels.com guest review
"Centralt och trevligt"
Installationshelg för dotter som ska studera ett halvår på plats. Perfekt utgångspunkt för att lära känna Madrid och se massor på kort tid. Vänlig och kunnig personal i receptionen.Genuine Hotels.com guest review
"Perto de tudo em Madri"
Acomodações 3 estrelas mas com uma excelente localização e atendimento. Pessoal muito atencioso com destaque para Carmem que nos deu ótimas dicas.Genuine Hotels.com guest review
Esta foi a terceira vez que nos hospedamos neste hotel, a localização e excelente, menos de 100 metros da Gran Via. Mais uma vez recomendo.Genuine Hotels.com guest review
"Hotel com ótima localização"
Bom café, ótima localização, mas o quarto estava com cheiro de cigarro.Genuine Hotels.com guest review
BuenaGenuine Hotels.com guest review
"De compras por Madrid"
Está muy bien ubicado, a un paso de la gran via y la puerta del sol. La atención es correcta, las habitaciones prolijas y el desayuno completo. Es un hotel recomendable,y como todos los HOTELES de esta cadena dan un buen servicio, acorde a su categoria y precio.Genuine Hotels.com guest review
"Sehr gute Lage, 5 gehminuten zur Metro"
Personal war stets freundlich und Hilfsbereit. Zimmer waren sehr sauberGenuine Expedia guest review
"Mas que bien"
Bastante bien el hotel, las personas de recepción siempre fueron amables para responder, el desayuno si bien no es muy variado es suficiente. La zona donde se encuentra esta cerca de varios atractivos turísticos y tiendas varias. El wifi es correcto (no se pegaba), el único detalle es el baño que es demasiado pequeño. Pero por el precio estuvo bastante […] bien Read moreGenuine Hotels.com guest review
"Madrid, città piena di sorprese"
Struttura vecchia (e bisognosa di lavori di ammodernamento) ma ben posizionata. Personale disponibile.Genuine Hotels.com guest review
"Could not sleep"
Went to bed late, at 8am started to hear doors banging , vacuum cleaners, ladies talking all morning . My room was next to the room service. Awful. Besides my door had "do not disturb" on but i heard them talk about my room and keys. I shouted " room occupied as indicated" . The street it s in is not appealing. Room was small. Only good thing, 1 min […] from gran via. Read moreGenuine Hotels.com guest review
e' la mia seconda esperienza con la catena best western e devo dire che mi sono trovato benissimo. ottima posizione colazione abbondante e cortesia del personale. lo consiglio a tutte le persone che vogliono visitare Madrid.Genuine Expedia guest review
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