The Location was very easy to get to. Valet was quick, and all hotel staff was very helpful. Rooms are basic and have minimal amenities, but the beds are comfortable and the rooms were cleanGenuine Hotels.com guest review
"New York New York"
The hotel was wonderful everyone took really good care of us and we really really enjoyed ourselves it was fantastic Highly recommendedGenuine Hotels.com guest review
"Great Stay @ NYNY"
It was a very pleasant stay, the hotel staff was accommodating at all times, the price was great and so was the location.Genuine Hotels.com guest review
"Relaxing and Fun"
I would stay here again. Who ever answers front desk calls could be friendlier and helpful. Checking/out great Overall good experience.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear L8dydb, Although we regret the shortfalls encountered when phoning down to our front desk, we appreciate your patronage and hope to see you again at New York-New York! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Great hotel and great location will stay again for sure.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Rudy, Thanks for the awesome review! We look forward to your return! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"In the middle of everything"
Happy with overall stay with the exception of how long it took to check in and the person that checked us in didn't even give a reason why it took so long or apologize. All was quickly forgotten because the rest of our stay was to our pleasure.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Although we regret the delays encountered during the check-in process, we're pleased to see the remainder of your stay proved highly enjoyable. Please, hurry back! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Great Hotel.... Great Location! I will come back soonGenuine Hotels.com guest review
"Nice place to stay"
Our stay was short because of business reasons. The various eating places were great even tho some of them were closed by the time we returned to the hotel but when we did finally catch them open we took advantage of them and the food was out of this world at some of them.. I would definitely recommend this establishment to family, friends and othe […] rs.. Read moreGenuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Jackson, We appreciate your gracious travel recommendation, and can't wait to see you again! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
We went to Vegas with some friends. Never stayed at NY - Ny before. I was slightly apprehensive, but upon checking into the room, all of my fears were gone. The rooms are decent size and for the price, the room decor was very fancy. Not gaudy, but more of a surprise that our money bought this room. Overall, the hotel and casino are very clean. Staff […] is very responsive to any and all questions. Will definitely stay here in the future. Read moreGenuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear John, We're glad we could assuage your concerns, and thrilled to know you and your friends enjoyed your recent stay at New York-New York! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Mediocre just like the real thing"
Overrated small room lousy and poopy service. I wouldn't stay there again. For the money there are far better places on the strip.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Greg, We regret that your stay with us fell far short of expectations, and will do everything possible to restore your faith in our property. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Most comfortable hotel bed I've ever slept on. A/C blew cold all night. Located right in the middle if the strip. Only problem was the door to the ajoining room. It wasn't a problem until the neighbors showed up at 2 am obviously winding down from a long day. We didn't spend any money in the casino so I guess you could say we came out ahead!Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Joe, It looks like you had a great time with us here at New York-New York, and we were grateful for the opportunity to serve you. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Outstanding!!!! little noise.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Hugo G, We're glad you had a good time here at the Big Apple, and hope to see you again sometime in the near future! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Hotel was in fabulous location, New Yorker side of hotel had terrible wifi connection and intermittent cable tv.Genuine Hotels.com guest review
Nice hotel, fun with lots of different choices to eat. No buffet if you are looking for that. A long wait to check in no person working for hotel seemed to be in much of a hurry.Genuine Hotels.com guest review
"Fun in Vegas"
I really enjoyed this hotel- more than I had expected to. The hotel was very lively and upbeat and had a great energy to it. I have stayed at a few of the "ritzier" hotels on the strip and looking back they felt more uptight and subdued compared to NY,NY. Location was perfect and the hotel was very easy to get in and out of. It was also very clean. […] I think every time I went into the restroom on the casino floor there was an actual cleaner in their working. Bed was comfortable and room was clean. Gym was very nice. Read moreGenuine Hotels.com guest review
Perfect place to stay! Nice rooms!Genuine Hotels.com guest review
Started off on the wrong foot. I had booked a King room but they didn't have any left - got a two queen bed room. Wasn't awful, but it wasn't what I booked. One of the pillowcases was dirty. And my room was at the farthest end of the floor I was on. I stopped in one evening at Sirrico's to get pizza to take back to my room. The pizza was "eh" ... nothing […] special. With that said, tho, the hotel is fantastic. Lots to do and easy access to the MGM and surrounding area. The valet employees were very fast and frienly. Read moreGenuine Hotels.com guest review
Great until my plane schedule changed and I lost my last night. Asked for refund due to circumstance and NY NY refused because they say I booked it thru Hotel.com. Probably the last time I use a service such as yours since the hotels are not flexible. Otherwise..great!!Genuine Hotels.com guest review
the check-in personnel was not very competent. I reserved 2 rooms and she can only find one room. she took long time and finally find my other room. she made me a little angry at point of check-in; which makes me think twice to book this hotel again.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear III, We apologize for the complications encountered during the check-in process, and will share your concerns with the rest of the staff, so no future guests endure a similar experience. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Comfortable and great location"
It was great!Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Anonymous, Glad to hear it! We appreciated the opportunity to serve you, and look forward to your return! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Doesn't smell smoky"
I had recently stayed at the Paris one month prior to my stay at NYNY. In comparison, the staff at NYNY is friendlier, specifically the people who check you in. I was expecting NYNY to smell very smoky, but surprisingly, it did not. They seem to have a good ventilation system. I like all of the restaurants and shops in NYNY, it didn't feel too hoytie […] toytie (sp??). I prefer the location of Paris because it is in the middle of the strip, but if you are in good health, you can walk there from NYNY in about 30 minutes, and stop at fun places along the way. The pool area is a little small at NYNY and the sun didn't shine on the pool area until about 11:00 a.m., but the bar was nice and the staff were nice. Overall enjoyed my stay very much at NYNY. The Piano Bar was a blast! Read moreGenuine Hotels.com guest review
"We always stay ay New York New York"
We love staying here because it's always very clean and comfortable.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Ronda Abson, It's always nice to see you back here at New York-New York! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"no coffee machine in the hotel"
I thought it was pretty standard but apparently not in NYNY.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Anonymous, We hope the absence of a coffee maker in your room will not prevent you from considering a return visit to the Big Apple in the near future. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Staying on the strip? Beware of added Fees"
Hotel was nice. Room was quiet and clean. Internet never worked. Did not appreciate the added "resort fee" of $20 per day. On top of that, the fee was taxed. When asked about the fee, we were told it was for the internet, pool, towels and sheets in the room, casino. What did the the room cost pay for??Genuine Hotels.com guest review
"New York New York New York New York New York New"
It felt like my birthday. It's what Vegas is all about.Genuine Hotels.com guest review
Hotel is starting to show its age. Rooms are pretty dated and in need of update. Toilet flusher broke in the middle of the night. Restaurants are still good and provide variety. Try Gonzalez and Gonzalez. Location is good, next to Monte Carlo and across from MGM.Genuine Hotels.com guest review
"Noisy roller coaster until midnight."
The room was on the roller coaster side of the hotel and you could hear people screaming every few minutes until midnight. This might have been ok if we weren't in the room but we had our kids with us. The bedspread had yellow stains on it when we arrived and we only had three towels fir a family of four. I will try another hotel the next time.Genuine Hotels.com guest review
The hotel was great. Our room could use a little maintenance, the wallpaper was coming down but other that it was nice. Great location with Hershey store done stairs and the M&M store across the street. Wonderful staff but he wifi was weak, we couldn't get connected.Genuine Hotels.com guest review
Nice sized hotel with good food options.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Andy, It is wonderful to know you had a pleasant experience staying with us recently. We are glad to see you visited some of our dining options and we hope you were able to try Nine Fine Irishmen and Gallagher’s Steakhouse. If not, return again soon so you can see all that our resort has to offer! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Nice hotel room in century tower A. Decent amount of eateries within the hotel/casino. New York pizza in the upstairs mezzanine was good; I ate it more than once. Crepe place was good, but be somewhat careful. There was a main chef & helper chefs preparing the food. We waited in a very long line & two orders before us the main chef went on break. We […] watched him while we were in line & he was quick, efficient, caring & produced quality food item. After he left one of the helping chefs prepared our food. She was not-so-quick, sloppy, appeared very angry & took it out on the food, producing food of a much lower quality. Read moreGenuine Hotels.com guest review
My television didn't work. I complained but nothing was done about it. And it was the world cup games.Genuine Hotels.com guest review
"great customer service!"
Great service, great location, good quality for the priceGenuine Hotels.com guest review
all good but NO POKER ROOM!!!Genuine Hotels.com guest review
"Viva Las Vegas"
We had a great room and the staff was wonderful. The beds were the best hotel beds that we have ever slept in!! Unfortunately my daughter ended up with a massive ear infection, but the staff was very helpful helping us get the the hospital and letting us keep our room for another night! It was not the best way for her to spend her 21st Birthday, but […] we very comfortable in the hotel room! Read moreGenuine Hotels.com guest review
"Outstanding value, an old school experience"
OK, so it doesn't have the flash of a Cosmopolitan or Aria and the classical lines of the Venetian/Pallazo and Bellagio but for a traditional Vegas casino experience this can't be beaten. The room was large with a nice view, comfortable beds and linens and a nice TV. The hotel has great restaurants and eating spaces. The donuts at America are outstanding […] and all of it is thoughtfully laid out for browsing versus gourmet eating. If you get the free buffet, don't go to the Monte Carlo: use the one at Mandalay Bay that you also are allowed to access. Read moreGenuine Hotels.com guest review
"Better than expected"
We recently stayed at a much more expensive hotel and expected to be disappointed but ended up being pleasantly surprised by the hotel, service and dinning options. Our only small complaint is that the bathrooms are a bit small and without two sinks, a must have for my wife and I. However, we survived and had a great time.Genuine Hotels.com guest review
The price was good. We received a $35 food and beverage voucher. Since we don't drink only two places to use it. No fridge in the room as was advertised. Pool doesn't open until 9:00 AM and closes at 7:00PM. What a joke. They asked us if we want a room close to the elevator and we said as close as possible. We got a room as far away from the elevator […] as possible. I think the Monte Carlo hotel was closer to the elevator than our room. Will not stay at New York New York again. Read moreGenuine Hotels.com guest review
"Extremely good stay"
Had a great stay my guests were very relaxed and happy with the choice I made myself included! Thanks New York New York you can guarantee I wil book in the near future!!Genuine Hotels.com guest review
"Son wants to live in NYC"
Excellent except for incorrect info given us by the gal in the valet office as we were anticipating the arrival of our airport shuttle.Genuine Hotels.com guest review
The hotel was very noisy with the roller coaster ride being on all night until 12pm .some consideration has to be given to guests that want to sleep earlier.Genuine Hotels.com guest review
"NY- NY Hotel is always a GOOD Idea!"
We stopped in Vegas for one night during our road trip from Texas to California! Always a good time! New York New York did not disappoint us! Clean spacious room with great bathroom and excellent amenities in the hotel. Our kids really enjoyed the Arcade area, Deli, Swatch store and Stupido Store. Helpful staff. Would highly recommend!Genuine Hotels.com guest review
"Value for money!"
Stay was great value for money! Location was excellent. Look forward to returning.Genuine Hotels.com guest review
"Very Poor Experience"
I was very disappointed in my stay at the New York, New York. I booked the spa suite and what I received was a regular room with a Jacuzzi, but the Jacuzzi tub literally had hair sticking out of the drain. The room in general was not clean. I did mention this to the front desk, and they did their best to make it up to me, but the just about every aspect […] of the hotel was like this. Read moreGenuine Hotels.com guest review
Bathroom was dirty when we checked in :(Genuine Hotels.com guest review
Great location, great spacious rooms, EXCELLENT service...we got upgraded for free. Downfalls...pool closes at 7pm! Isn't this Vegas?!? No fridge or microwave in the room, would have been great for my kids to keep leftovers since portion sizes are so big in Vegas. Lots is of wasted food = wasted money. Overall a very great place to stay!Genuine Hotels.com guest review
This was a great family vacation stop. We only stayed one night on our way back home. However, our stay was peasant, housekeeping was accommodating, and it was one of the more family friendly hotels in Vegas.Genuine Hotels.com guest review
Clean & very enjoyable! We would stay again!Genuine Hotels.com guest review
"Viva Las Vegas"
This was the fist time staying at this hotel. The check in was quick and they were friendly. The room was great. Had a view of the roller coaster. Beds were nice and comfortable. The pillows were a little high for my taste. Not enough towels for 3 of us but housekeeping was quick to deliver more. Check out was quick via mobile device and they email […] you the receipt. Overall a nice hotel. Read moreGenuine Hotels.com guest review
Great location! The room was a high floor, away from the roller coaster with a great strip view! Service was great and staff was friendly and attentive! I will happily stay here again!Genuine Hotels.com guest review
Stayed in the smallest room which was still a good size. Disappointed that there was no fridge (there is clearly a space for a fridge in the cabinet but they choose not to supply one). Very clean and nice size bathroom. Disappointed with the pool. The lounge chairs are filthy and uncomfortable and the pool area is basically no frills. I would stay again […] because of the budget friendly cost and now I know what to expect. Read moreGenuine Hotels.com guest review
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