"Great value with fun atmosphere"
We've been to this hotel several times and always enjoy the combination of lively activities and good facilities. Not luxury but clean and affordableGenuine Hotels.com guest review
Overall, we really enjoyed New York New York. The room is very nice and clean, and it has a spacious bathroom. The only negative thing I would say is no coffee maker, frig, or microwave in the room. For the price I think it's a very good deal, we will definitely come back again.Genuine Hotels.com guest review
"Just not good......"
We had a horrible experience in the Valet when we got there. After we checked in, we asked to speak to management about what happened in Valet. We waited around for someone to come for over 30 minutes. I guess it was not important to them. The hallway to our room looked like it had not been vacuumed in a week. Our room was clean, but this tower needs […] a serious remodel. Bad customer service means we will not be back. To many choices to be treated like we were Read moreGenuine Hotels.com guest review
The business center service is too expensiveGenuine Hotels.com guest review
Everything was great! Great location in the middle of the strip. Great experience with hotel staff. Hotel room was absolutely lovelyGenuine Hotels.com guest review
"Everything we had hoped for and more."
Friendly and helpful staff. Everything we needed in one location.Genuine Hotels.com guest review
Its ok just a little to loud for me .Genuine Hotels.com guest review
"Close to hwy15 and other places of intrust."
It's an older hotel and our room was a bit muste. The custermer service on phone could be improved. I found the casino was more active then others but easy to move about. The price was right and the zumaniy show rocked. I would so do it agion and pay for the couch seating. I looked over the room service menue and found the pricing was not all that bad. […] There is more then enough food options in the New York. I personally have found buffets are not what they use to be and would rather go to a restrount and have quality over quantity. Over all it all worked out and we got our mony worth and enjoyed our time in Las Vegas. Read moreGenuine Hotels.com guest review
Was very moderate for the price. I have stayied in many hotels for a lot less than what I payied for the 2 nights. Should have listened to my gut and stayied north strip and rode the bus. Was a lot cheeper when I booked around & walked and who spends much time in your room in Las Vegas anyway. All you need is a descent bed to crash in for a few hou […] rs. Read moreGenuine Hotels.com guest review
"Vacation in Vegas"
The staff is always very helpful. Great choices of restaurants. Arcade was great alternative for the kids. Great location. Rooms are so-so. Not great TV. We used room service one night and it was excellent.Genuine Hotels.com guest review
"Good option for a 3 stars hotel resort"
All information and surcharges should be explicit described in the hotel website... the room description says there is a minibar, however, you have to pay for that... In my opinion, this is a good hotel for those who are looking for a 3 stars hotel quality.Genuine Hotels.com guest review
New York New York Hotel was a great place for my friends and family to stay. The hotel had so much entertainment inside to enjoy and a very nice pool to relax in and enjoy the summer heat. We stayed there for my bachelorette weekend and the rooms were clean and comfortable. I will be recommending this hotel.Genuine Hotels.com guest review
"Would stay again."
The room was of comfortable size. My only complaint about the room is no refrigerator in room. A nice selection of restaurants both in type and price range are on site. Pool was packed the 2 times I tried to get a lounge chair. Maybe they should add another pool or expand. Drinks in the casino bar are a bit pricey. Please ask your bartender the price […] before you confirm! Read moreGenuine Hotels.com guest review
"Are you kidding?!"
We called before our flight left for Vegas to advise hotel we would need a 1 to 2 am check in. When we arrived at 2 am and they did not have a room for us. I paid for the room a week in advance and even confirmed the day of check in. We waited 1 hour and a half and didn't get a room until I asked to see the manager. To make us feel better at 330 am […] they offered us 2 free drink coupons. How generous of a casino hotel to give 2 free drinks when all the drinks in the casino are free anyways. The room was supposed to be 400 feet but I know how big that is and there was no way the room was even 300 feet. They left our food cart in the hall for 2 days. Tv did not work. This hotels biggest blunder was not just over selling their rooms or ignoring my late check in notification, or lying about the size of my room, or even letting the room service cart sit in the hallway for 2 days, or the t.v. that freezes on every channel, but trying to bribe us with 2 free drinks when drinks were already free in their casino. I can afford a couple drinks. I don't have an hour and a half of time to waste at 2 am after a long flight. In fairness to the hotel, they did offer us a room upgrade for the 1st night but that meant we would have to pack bags and move rooms that morning after we just finally got a room at 330am. Not a good idea. I have been to Vegas a few times a year since 98. That was my first time staying at n.y. n.y. and the last. Read moreGenuine Hotels.com guest review
Very nice place with lots of stores and restaurants close by. Rooms were very clean and easily accessible.Genuine Hotels.com guest review
It was a nice hotel.Genuine Hotels.com guest review
it was ok we were on the 18th floor and noticed the mirror and table near the elevators were very dusty. someone even wrote wow on it. Why can't the housekeepers clean the mirrors.Genuine Hotels.com guest review
"Solid Room- Good Place"
I try to stay at different rooms on the strip every summer trip to Las Vegas. The New York New York room was very good. I have been spoiled by other rooms on the strip - priced at the same level that have include a mini-refrigerator so the lack of a refrigerator was a little bit of a let down. Overall good value and a solid room!Genuine Hotels.com guest review
"2 Buffet Special is not for every night you stay"
Fantastic location. A little smoky smell, but a great hotel. When I called NYNY Reservations for a six night stay before my booking transaction, they confirmed that the Buffet Special was included for each day, however, this was not the case upon check in. Assitant Manager (Aaron) was very helpful in resolving my problem and finding a ameanable solution. […] Overall, nice hotel with lots to do. Read moreGenuine Hotels.com guest review
"Nice to be on strip"
room was small and no coffee pot in room.Genuine Hotels.com guest review
The rooms are nothing special. Typical strip quality. The best part about this place is the huge selection of restaurants and food places. The Nine Fine Irishman is a pub you have to experience at least once, and the broadway burger bar has the best burgers in Vegas, at a great price. Plus, you're right accross the street from MGM and the tram to get […] you to the Luxor and Mandalay. Overall, a great trip. Read moreGenuine Hotels.com guest review
"Be Prepared to walk"
The design of the hotel means that a room may take a while to get to, but it is worth it. Very comfortable beds and nicely appointed rooms. The restaurant/casino area is intimate -- not a monster like MGM Grand where it takes 20 minutes to find an exit. The rollercoaster is handy, which was a treat. The outdoor pool is nothing special, but that was […] fine. I have stayed at many hotels in Vegas, and I would return to NY, NY. Read moreGenuine Hotels.com guest review
The room was nice. It was very very far from the elevators. I think there should be another set of elevators on that end of the century tower I stayed in.Genuine Hotels.com guest review
The person who checked us in was very helpful and informative, but the person that really went the extra mile was the concierge, Amy or Emy about 2:00p on June 23. She helped make the day and the following Friday a complete success, all done with a smile on her face. I was very greatful for her wonderful suggestion and then she took care of every thing. […] Thanks again, great stay. Mindy and Phil Read moreGenuine Hotels.com guest review
"Best location and reasonable price."
It was great. New York New York hotel is right in the strip of Vegas, and has reasonable price.Genuine Hotels.com guest review
"Enjoyed New York New York!"
Overall a good experience. Your advertised price was not truthful. You need to include the hotel tax and additional charges, so people are not caught off guard. The staff at the check in desk were very helpful and accommodating, but the first room we were given had not been completely cleaned. The front desk immediately changed our room and upgraded […] us to a larger room. Thank you! Read moreGenuine Hotels.com guest review
Getting to the front entrance of this hotel was very confusing. When we checked in they gave us a room that was already occupied, they quickly fixed it and refunded us $20. There was water in the tub in room we finally got, which made me wonder if someone had just been in there, the television didn't work, had to call maintenance. The casino restrooms […] did not seem very clean, trash was overflowing and some of the stalls did not have toilet tissue. The food at America café also disappointing, I expected more from this hotel. Read moreGenuine Hotels.com guest review
Room was very clean and comfortable. A/C worked well. Hotel amenities were excellent. Lots of food options.Genuine Hotels.com guest review
I loved how comfortable my bed was, I was actually pleasantly surprised. The rooms are updated nicely. I would stay here again.Genuine Hotels.com guest review
"Better Than Expected."
The hotel was good. The only problem was that when I left my room at 3pm, I called housekeeping to clean the room and the never showed up when I had returned at 10pm. Other than that the hotel was very nice, employees were very friendly and helpful. Good variety of shops and restaurants, I would stay there again when I am in town.Genuine Hotels.com guest review
"Good budget hotel on the strip"
The New York New York hotel is a decent budget hotel. It has a good location on the strip. It doesn't offer a buffet at the hotel but you can partake at the MGM Grand or the Mandalay Bay. The hotel 's room was clean and relatively quiet. The hotel staff was friendly and professional. It offers a limited selection of restaurants but has a plethora of […] fast food options on the upper level. The hotel needs an improved ventilation system to help reduce the ever present smell of cigarette smoke. Overall, if you're looking for a budget hotel with a good location, then this hotel is suitable. Read moreGenuine Hotels.com guest review
Its a good mid-range hotel cost-wise that is located ideally on the strip. Nothing too special but nothing to complain about either; I suppose the latter makes me give it a 4 in all categories.Genuine Hotels.com guest review
When I checked in was greeted warmly. Girl at desk made me feel welcome. Generally. Service was OK. Food at Italian restaurant was terrible. When we said something about it they could have cared less. I would rate the place a 3 out of 5. Was in Vegas last Nov and stayed at Harrah's. Plan to go there next time. MUCH BETTER place.Genuine Hotels.com guest review
"Too congested rooms"
We booked for two queen bed but they did not have any left for that night . Although we checked in late late, but they appear not to honor us by giving any upgrade rooms ...we have to wait more than 30 min to get a double bed room cleaned, that is around 4am. At the expense of our time, they made money without honoring the argument that the only reason […] we booked the hotel for premium price was DOUBLE BED room availability plus the location. They argued that it is not guaranteed although we booked (paid in advance through 3rd party) based on that the above 2 criteria. Read moreGenuine Hotels.com guest review
Completely satisfied with my stayGenuine Hotels.com guest review
"wouldn't go there again"
booked a king sizr got a queen instead. the room was 5 min walking from the elevator, so far in the hallway, the internet speed is so bad, even the wired one. there a train that goes straight out of the hotel, all night. for that price you acn find way better!Genuine Hotels.com guest review
"Hotel charged double for buffets"
I booked a package through Hotels.com that included two complimentary buffets per stay. I used both buffets, but after checkout NYNY emailed me a bill for those buffets! Attempts to reach the Hotel bounced.. no emails were responded to. There are long wait times to get to anyone live, and I don't have the time. So I am faced with a choice to spend time […] I don't have trying to get credit for the package I booked, or expensing those items and forcing my employer to pay for them (despite having prepaid those expenses). Read moreGenuine Hotels.com guest review
"Overall great stay."
The beginning was a little weak as the check in people at the front desk were a bit cold and not very friendly at all. The rest of the staff were amazing....room service peeps were very nice and helpful. The room itself was great, clean, comfy and perfect location for us.Genuine Hotels.com guest review
Totally rate New York New York for its location and the facilities were good - with free internet access and printing for check in - where some hotels load on charges for this. Room was clean and comfortable - the only issue was the reception staff checked me into the wrong room and gave me the incorrect password for the wifi, which isnt huge but i […] had come off a long flight and had an early flight the next morning so it was a pain. Read moreGenuine Hotels.com guest review
Our rooms were not clean. Had to call housekeeping. First room bed was broken. Second room was not cleaned until 7:00 pm. Service was poor..Genuine Hotels.com guest review
"Viva NY NY"
I must say I was a bit disappointed. Now, please take into consideration that I am a hotel snob, so take this for what it is worth. The bathroom ceiling had water damage and looked like it was not repaired correctly. The line to check in was long and they only had about half the staff working the check in. Valet is good, but you must get a new ticket […] each day and it does sell out. The roller coaster was a lot of fun, but overall the hotel is getting old and has not updated to match the quality of the other newer hotels. It could be a bit cleaner as well, fingerprints on doors etc. Read moreGenuine Hotels.com guest review
"2 star hotel market as 4 star"
never return, never recommand to other. hotel.com should not sell nyny as 4 starGenuine Hotels.com guest review
When we arrived check-in was fast and easy. We were a little disappointed when we got to our room and found two queen beds instead of the King size bed we had asked for in the Reservation. Our room did have a small view of the strip and it was fun to see the roller coaster go whizzing by our window! The casino itself was nice and easy to maneuver around […] to get to shops, restaurants and onto the strip itself. I would definitely stay at this hotel again! Read moreGenuine Hotels.com guest review
The price was just about right for the hotel. Clean rooms. Good selections for dining. My party of six had a blastGenuine Hotels.com guest review
"Fading New York"
Stay was good. Check-in was terrible, took about half an hour since we did not book direct and the booking co. did not provide our full address. I have traveled a lot but never experienced this kind of chaos. Also, I prefer a more central strip location.Genuine Hotels.com guest review
My wife and I had a great stay in the spa suit.Genuine Hotels.com guest review
"Lots to offer"
A friend and I were staying overnight on a layover and had already walked the strip on the way in so we were happy to stay at the hotel the last night. There were many good and varied restaurants to choose from with our favorite being the Nine Fine Irishmen. Happy Hour, good food and a great band. The beds were some of the comfiest I've ever slept in. […] Cushy mattress pad and nice soft pillows. We sat by the pool the next day and, while a nice shape with some cabanas, it was really blah looking. It could have used some more decorating, more plants more anything. It was very plain. Read moreGenuine Hotels.com guest review
Wifi worthless, Room wasn't clean - stop in toilet day 1, safe wasn't possible to lock up and took over a couple of hours to fix. We had 2 different rooms one on level 11 ( not good) and the other on level 16 (ok)Genuine Hotels.com guest review
Kids had a great time at the arcade. The quality of prizes was very nice. The hotel casino was very nice and was not overpowered by smoke. The food options were great and was nice to try several places during our stay. Rooms were a good size!!Genuine Hotels.com guest review
"Was fun but I expected more"
In general the New York New York hotel is good. Good location on the strip, cheap tables for those of us who aren't high rollers and a nice room with a view to the strip that's really cool at night. I expected to front desk to be more accommodating (like when we could find our free buffet stub we got from hotels.com). The shower was outdated and you […] could see it wasn't well maintained in the past years. Given that it's not that old of a hotel I would imagine the general interior would look better. All in all it was a fun experience, I think the hotel could do more to make it great. Read moreGenuine Hotels.com guest review
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