"Went to see Justin Timberlake"
Perfect location and the staff were great!Genuine Hotels.com guest review
PleasantGenuine Hotels.com guest review
Hotel was very nice and I found their customer service to be outstanding. Loved the quick check out system. Would definitely stay here again.Genuine Hotels.com guest review
Clean room. Great view. Right on the strip. Room service was great and the staff was very nice. It was for our anniversary and it was great! THX Hotels.com!Genuine Hotels.com guest review
"All in One hotel"
First time staying at NYNY and I thought it was great. I think this place has everything in one place and the pool was great. so was our room and view.Genuine Hotels.com guest review
Nice clean hotel - wonderful view of the strip although slightly noisy due to rollercoster, great ambience away from the casino area. Staff are friendly and helpful. Would easily stay here again.Genuine Hotels.com guest review
We would l Ike go there again in the future. Thank you, RiChard and Dorothy CarrGenuine Hotels.com guest review
"Second time at this Hotel"
Upon arrival the room I requested was not available, until the second day, they gave us a room that smelled like cigarette smoke, and not totally clean, the second day the room we had requested was not ready at the time promised, we had to inquire several times, and ask several people, one lady at the front desk said is not ready, and I asked another […] clerk and he told me your room has been ready all morning, we wasted several hours at the lobby Read moreGenuine Hotels.com guest review
We had a stop over in Vegas with the family and kids and this was the perfect hotel for all of us!!Genuine Hotels.com guest review
Good not my best but good.Genuine Hotels.com guest review
"Not too shabby"
Super nice staff and great restraraunts inside. Had dinner at a nice Italian restraraunt. Only downfall was when my friends and I wanted to take a cab, we had to go around the strip because of how NY was set up.Genuine Hotels.com guest review
This was my first stay at NYNY , and also my last! I usually stay at neighboring hotels but always wanted to try NYNY, so for a romantic getaway we stayed there. The room was tiny and felt crammed into a corner where a closet should have been.. There was no coffee pot, microwave, or even a closet! For almost $200/ night I was extremely disappointed […] ! Read moreGenuine Hotels.com guest review
The hotel is in an excellent spot, you can go either way on the Strip. My main problem with this hotel is no coffeemaker in the room. I like to jump start the day with a coffee or tea in the room before heading out but with no coffeemaker available you have no choice but to get out of your room. There is also no fridge, but available against the exorbitant […] fee of US$ 30. I expected more comfort and will not be staying again, as there are other hotels on the Strip with more comfort for better price. Read moreGenuine Hotels.com guest review
Lost and found didnt provide the service they offered. We have to call three times in order to get an answer. It caused disconfort in our staying.Genuine Hotels.com guest review
"Awesome Hotel! great service! Super fun setting!"
This hotel has an amazing New York theme through out the place! Everyone is very friendly and food is amazing in the hotel!Genuine Hotels.com guest review
Great. Enjoyed stay. Will stay againGenuine Hotels.com guest review
No Refrigerator In The Room ( $25.00 A Night Extra ) No Coffee Machine In The Room .Other Than That Everything Was ExcellentGenuine Hotels.com guest review
This hotel wasn't good for me,I am disable and we were at the END OF THE HALL,When you get there they want to put a block on your credit card,wouldn't refer anyone to NEW YORK,NEW YORK...Genuine Hotels.com guest review
Loved this place. Right on the strip. Room was big, beds were very comfortable. Kids loved the Jacuzzi. I'd stay here again.Genuine Hotels.com guest review
"fun at nyny"
Hotel was very nice, room service was excellent. Didn't like that the room had a really small window but otherwise everything was great and will stay there again.Genuine Hotels.com guest review
"No customer service at all"
Booked adjoining rooms for our Las Vegas Family Vacation! Called and verified day before and when we get in they gave the adjoining room away and told us they never guaranteed it. They gave us 2 rooms 5 floors away from each other. It was my Daughters Birthday and she cried all night being separated from 1/2 the family. We checked out at 12 the next […] day and they called at 5 to say they finally had two rooms together. Toooo late. Front desk and supervisor were so clueless to what customer service really means. What a let down this hotel was for us! Read moreGenuine Hotels.com guest review
Our stay there was almost perfect except our a/c never cooled our room, even the nxt morning really stuffy which the hotel tool off resort fee. The only other complaint we would have was pretty major and that we booked the hotel online and we ended up on 17th which was awesome BUT you got off the elevator and we literally walked from high number rooms […] all the way to the very end 1702 which was our room atlesst 30 rooms we passed. Surprising the walk to our room so not sure on the nxt time booking online b/c have no choice in location! Read moreGenuine Hotels.com guest review
Pool area very small.Genuine Hotels.com guest review
We had a great stay at the NYNY hotel and casino. Hotel room was clean and comfy and staff really friendly. Lots of restaurants to choose from and night life was popping. Will stay there again.Genuine Hotels.com guest review
The service was good, however the room was small & the lighting in the vanity area was very dim.Genuine Hotels.com guest review
"Enjoyed our stay"
We love all the shops and food choices here. The New York feel is pretty fun. We do wish there was coffee in the rooms and they could probably vacuum the halls more. We'd stay here again, though.Genuine Hotels.com guest review
The Location was very easy to get to. Valet was quick, and all hotel staff was very helpful. Rooms are basic and have minimal amenities, but the beds are comfortable and the rooms were cleanGenuine Hotels.com guest review
"New York New York"
The hotel was wonderful everyone took really good care of us and we really really enjoyed ourselves it was fantastic Highly recommendedGenuine Hotels.com guest review
"Great Stay @ NYNY"
It was a very pleasant stay, the hotel staff was accommodating at all times, the price was great and so was the location.Genuine Hotels.com guest review
"Relaxing and Fun"
I would stay here again. Who ever answers front desk calls could be friendlier and helpful. Checking/out great Overall good experience.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear L8dydb, Although we regret the shortfalls encountered when phoning down to our front desk, we appreciate your patronage and hope to see you again at New York-New York! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Great hotel and great location will stay again for sure.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Rudy, Thanks for the awesome review! We look forward to your return! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"In the middle of everything"
Happy with overall stay with the exception of how long it took to check in and the person that checked us in didn't even give a reason why it took so long or apologize. All was quickly forgotten because the rest of our stay was to our pleasure.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Although we regret the delays encountered during the check-in process, we're pleased to see the remainder of your stay proved highly enjoyable. Please, hurry back! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Great Hotel.... Great Location! I will come back soonGenuine Hotels.com guest review
"Nice place to stay"
Our stay was short because of business reasons. The various eating places were great even tho some of them were closed by the time we returned to the hotel but when we did finally catch them open we took advantage of them and the food was out of this world at some of them.. I would definitely recommend this establishment to family, friends and othe […] rs.. Read moreGenuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Jackson, We appreciate your gracious travel recommendation, and can't wait to see you again! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
We went to Vegas with some friends. Never stayed at NY - Ny before. I was slightly apprehensive, but upon checking into the room, all of my fears were gone. The rooms are decent size and for the price, the room decor was very fancy. Not gaudy, but more of a surprise that our money bought this room. Overall, the hotel and casino are very clean. Staff […] is very responsive to any and all questions. Will definitely stay here in the future. Read moreGenuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear John, We're glad we could assuage your concerns, and thrilled to know you and your friends enjoyed your recent stay at New York-New York! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Mediocre just like the real thing"
Overrated small room lousy and poopy service. I wouldn't stay there again. For the money there are far better places on the strip.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Greg, We regret that your stay with us fell far short of expectations, and will do everything possible to restore your faith in our property. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Most comfortable hotel bed I've ever slept on. A/C blew cold all night. Located right in the middle if the strip. Only problem was the door to the ajoining room. It wasn't a problem until the neighbors showed up at 2 am obviously winding down from a long day. We didn't spend any money in the casino so I guess you could say we came out ahead!Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Joe, It looks like you had a great time with us here at New York-New York, and we were grateful for the opportunity to serve you. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Outstanding!!!! little noise.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Hugo G, We're glad you had a good time here at the Big Apple, and hope to see you again sometime in the near future! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
Hotel was in fabulous location, New Yorker side of hotel had terrible wifi connection and intermittent cable tv.Genuine Hotels.com guest review
Nice hotel, fun with lots of different choices to eat. No buffet if you are looking for that. A long wait to check in no person working for hotel seemed to be in much of a hurry.Genuine Hotels.com guest review
"Fun in Vegas"
I really enjoyed this hotel- more than I had expected to. The hotel was very lively and upbeat and had a great energy to it. I have stayed at a few of the "ritzier" hotels on the strip and looking back they felt more uptight and subdued compared to NY,NY. Location was perfect and the hotel was very easy to get in and out of. It was also very clean. […] I think every time I went into the restroom on the casino floor there was an actual cleaner in their working. Bed was comfortable and room was clean. Gym was very nice. Read moreGenuine Hotels.com guest review
Perfect place to stay! Nice rooms!Genuine Hotels.com guest review
Started off on the wrong foot. I had booked a King room but they didn't have any left - got a two queen bed room. Wasn't awful, but it wasn't what I booked. One of the pillowcases was dirty. And my room was at the farthest end of the floor I was on. I stopped in one evening at Sirrico's to get pizza to take back to my room. The pizza was "eh" ... nothing […] special. With that said, tho, the hotel is fantastic. Lots to do and easy access to the MGM and surrounding area. The valet employees were very fast and frienly. Read moreGenuine Hotels.com guest review
Great until my plane schedule changed and I lost my last night. Asked for refund due to circumstance and NY NY refused because they say I booked it thru Hotel.com. Probably the last time I use a service such as yours since the hotels are not flexible. Otherwise..great!!Genuine Hotels.com guest review
the check-in personnel was not very competent. I reserved 2 rooms and she can only find one room. she took long time and finally find my other room. she made me a little angry at point of check-in; which makes me think twice to book this hotel again.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear III, We apologize for the complications encountered during the check-in process, and will share your concerns with the rest of the staff, so no future guests endure a similar experience. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Comfortable and great location"
It was great!Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Anonymous, Glad to hear it! We appreciated the opportunity to serve you, and look forward to your return! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Doesn't smell smoky"
I had recently stayed at the Paris one month prior to my stay at NYNY. In comparison, the staff at NYNY is friendlier, specifically the people who check you in. I was expecting NYNY to smell very smoky, but surprisingly, it did not. They seem to have a good ventilation system. I like all of the restaurants and shops in NYNY, it didn't feel too hoytie […] toytie (sp??). I prefer the location of Paris because it is in the middle of the strip, but if you are in good health, you can walk there from NYNY in about 30 minutes, and stop at fun places along the way. The pool area is a little small at NYNY and the sun didn't shine on the pool area until about 11:00 a.m., but the bar was nice and the staff were nice. Overall enjoyed my stay very much at NYNY. The Piano Bar was a blast! Read moreGenuine Hotels.com guest review
"We always stay ay New York New York"
We love staying here because it's always very clean and comfortable.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Ronda Abson, It's always nice to see you back here at New York-New York! Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"no coffee machine in the hotel"
I thought it was pretty standard but apparently not in NYNY.Genuine Hotels.com guest review
Response by New York-New York Hotel & Casino Dear Anonymous, We hope the absence of a coffee maker in your room will not prevent you from considering a return visit to the Big Apple in the near future. Sincerely, Lori P. Guest Relations Manager New York-New York Hotel & Casino
"Staying on the strip? Beware of added Fees"
Hotel was nice. Room was quiet and clean. Internet never worked. Did not appreciate the added "resort fee" of $20 per day. On top of that, the fee was taxed. When asked about the fee, we were told it was for the internet, pool, towels and sheets in the room, casino. What did the the room cost pay for??Genuine Hotels.com guest review
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