ONLY issue was an a.c. unit in the room whose only setting was freezing or off. Clean room with toiletries and fresh towels. Friendly staff, free breakfast, and conveniently located by the interstate. Would stay here again.Genuine Hotels.com guest review
"Great hotel for the price"
Conveniently located to freeway and food / shopping.Genuine Expedia guest review
Hotel met all my expectations. I would highly recommend this hotel to my friends.Genuine Hotels.com guest review
The hotel was alright, the pool could have been cleaned.Genuine Expedia guest review
The location is great. The environment too but it needs NEW BEDS.. I slept in a very old mattress and did not sleep well.Genuine Hotels.com guest review
Were only there for one night but it was a nice place to stay. Would come back if in the area.Genuine Hotels.com guest review
"very accessible to interstate and town and Mexico"
I was just there for one night but was quite pleased it served all my needs, close to enough restaurants and just casual walking if wantedGenuine Hotels.com guest review
"in the heart of town"
Nice hotel for the price. Big pool and hot tub.Genuine Hotels.com guest review
"comfort & convenient"
Shilo Inn, very nice hotel, good location, breakfast spread was more than just "continental". Should think about replacing toilets has it was very low to the ground or have grab bars to assist when using it.Genuine Hotels.com guest review
"Good value for the money"
Just an overnight stay and arrived during a dust storm. Room was clean and comfortable and staff were friendly and helpful. Pleasant location close to shopping. Great sushi restaurant next door.Genuine Expedia guest review
it was a very warm environment. Good for me and my family. It was really good loved the pool. just wished they had waffle makerGenuine Hotels.com guest review
"Good stop on way to San Diego"
Close to freeway. Shopping & restaurants close by. Clean, quiet and comfortable.Genuine Hotels.com guest review
"Love the Yuma Shilo Inn"
I stayed at the Shilo last year and loved everything about it . This year my husband and another couple came too. We all enjoyed our 2 week stay there. We were able to walk to nearby restaurants and the Yuma Palms mall. Our rooms were clean and comfortable, it was quiet, staff was great, and the beautiful pool and courtyard topped it all off. We will […] definitely return. Read moreGenuine Hotels.com guest review
We check in at 4:00 left right away return at 8:30 there was a smell in the room I called the front desk no one answered so we just dealt with itGenuine Hotels.com guest review
The room had a bad smell when we returned around 9:00 pm. We didnt have the air conditioner on just the fan. Try ti call the front desk but no one answered. So we dealt with it..Genuine Hotels.com guest review
"Close to shopping and eating"
ComfortableGenuine Hotels.com guest review
"A Real Vecation"
First time to go somewhere just to have fun and swim, hot tub and not to have to make breakfest. It was great went with my son and had lots of fun, went into Mexico for the first time always wanted to now have.Genuine Expedia guest review
"clean, reasonable, good amenities,quiet,new appear"
quick check-in, everything worked,pool & spa clean w/towels at pool sideGenuine Expedia guest review
check in was great. they have very slow flushing toilets, if you didnt completely hold the handle the toilet backed up immediately, they dont have night time maintenance, so we had to use the restroom of the next room, once it was fixed the next day, it backed up again. we finally were switched to another room and we asked for a free night (we were […] there for a 3day stay), which they did give us. the ac in our first room wasnt cold at all and when we called for service, they sent the security guy to check on it, all he did was look at it and said, thats as cold as its gonna get and left. when we got to the second room, the ac was ice cold, just like we like it. its a older hotel, so the beds were not comfy at all but are hotel beds ever comfy....no. it was right next to the mall and freeway and lots of eatery, so that was convienent. the only thing that i didnt like was when the night staff accused us of breaking the toilet and sleeping in the other room that they let us use the restroom for. i paid for a 2 bed room, why would i sleep in a differ room, that my luggage was not in? i wouldnt stay there again Read moreGenuine Hotels.com guest review
"Need a total update!"
Hotel has not been updated. TVs are not flat screens, hot tub does not work, everything is dated.Genuine Expedia guest review
it was ok. Hotel is lacking mainteance. Used to be a first rate hotel. Staff was outstanding.Genuine Hotels.com guest review
Conveniently close to the highway. Staff very helpful.Genuine Expedia guest review
Easy walk to good restaurants. Complimentary breakfast was not very good, but edible and fast. Good WiFi, good place to go for a stopoverGenuine Expedia guest review
"Very Quiet Experience"
Bed was comfortable, room was clean, and the best part was it was just quiet the whole time, never heard any noises coming from other rooms including showers(sometimes showers are noisy). I was able to sleep all the way through 11am.Genuine Hotels.com guest review
GROSS room sucked Shower suck even worst.....Genuine Hotels.com guest review
"Very good location nearby shops and restaurants."
Traveled from the Sacramento area to go to Algodones Mexico to purchase medications and wanted to spend a few nights to rest rather than take that long drive the following day.Genuine Expedia guest review
"Great experience and friendly staff"
I thought everything was great, we had some trouble with the air conditioner, it was making a little noise.I called the office and the manager and 2 helpers came to our room and moved us to a up graded room. We were there 3 nights, it was quite, pet friendly at a very fair rate. Most places wanted 25.00 per night for a pet + a cleaning deposit. They […] charged 25.00 for the 3 night stay. The restaurant was closed but plenty of place close by, so we found it to be no problem. I recommend them highly. Read moreGenuine Expedia guest review
"1 night stay"
could use a restaurant in the hotel, had to go out and bring back foodGenuine Expedia guest review
The staff was very nice. Hotel is run down and many things in need of repair. It was clean and fine for a short stay. Pool area was very nice. We had to ask for more than 2 pillows and more than two towels in room but they brought to us promptly.Genuine Expedia guest review
"center of all we needed"
It was more then I expected, great place to stay. staff greet. breakfast was fine, just needed some gravy. this minor.Genuine Hotels.com guest review
"Right in a shopping mall"
Large, fully equipped room and a way better than "Continental" breakfast with lots of hot coffee or water. Carpet and elevator are older and could be updated, but the rate was more than fair. I felt that I received a good value.Genuine Hotels.com guest review
"Very disappointed & not truly non-smoking - Avoid"
The breakfast area remains filthy and the warm food is generally cold. The people they hire to run breakfast seem not to care about the quality, quantity or service of the food. Couldn't keep pool towels available even when there were no more that 4 - 8 people using the pool/spa. Also, they advertise non-smoking rooms but fail to tell you they allow […] smoking in the pool/spa area and provide not ash trays either. Had people setting in the spa smoking and dropping ashes in the water and leaving their cigarette butts on the deck around the pool and spa. They informed me they conform to Arizona law. This is a management decision meant to deceive a guest that expects a non-smoking environment then must deal with it in one of the most used areas of the hotel. Room was "operationally" clean but carpets were stained and bedding and towels very worn. Will not stay again. Gave the hotel 4 nights in two weeks and it just go worse. Read moreGenuine Hotels.com guest review
Was not pleased with the room was very dirty. .stains on the carpet toe nails on the floor the room was not properly cleaned ...Genuine Hotels.com guest review
This was my second stay in two weeks. The breakfast area is extremely dirty, worse than last time and the lady servicing the area couldn't even keep the sterno going under the breakfast entrees. They were cold and I was there early. Advertises as non-smoking rooms but allows smoking in the pool and hot tub areas. People setting in the hot tub smoking […] and dropping ash into it and leaving their cigarette butts on the areas around the hot tub and pool. There are no ash trays. Also, they could not keep pool towels out even though they were only 4 - 8 people in the pool at anytime. Had to ask 3 times for towels and waited over an hour. Gave the hotel the benefit of the doubt the first two nights I stayed there but this second two nights were very bad. Room was "surface" clean but carpet stained and bedding and towels very worn. Will not stay again Read moreGenuine Hotels.com guest review
The staff was very nice but the hotel is in need of some renovations. Have stayed here twice before but won't stay when we go back next year. The hotel was DIRTY!Genuine Hotels.com guest review
Great hotel for the price and you can't beat the location. Close to all shopping and restaurants. Hotel was clean and comfortable. The continental breakfast was good and well stocked with a variety of choices. We will stay here again on our next trip to Los Algondones for our dental work.Genuine Expedia guest review
"Quiet, pleasant and reasonable place"
The hotel was nice and quiet. We didn't hear any of the other guest. The pool area was nice and clean and so was the Jacuzzi.Genuine Expedia guest review
Overall, better than I anticipated based on rating and cost.Genuine Hotels.com guest review
Exelent! Warm pool. Klean. Great breakfast.Genuine Hotels.com guest review
"A Lovely large hotel with a sparkling pool and Spa"
Continental Breakfasts were adequate and well supplied. Beds were fantastic. Very comfortable. Air conditioner was loud but did the job and wasn't "swampy". The staff were all helpful and pleasant. This hotel is very well-kept in spite of its age. We liked the central location--- from shopping to the airport! We did have an issue with the TV Control. […] It's a bit stiff! Read moreGenuine Expedia guest review
Expedia, although confirmed by customer service that my room would be accessible for my disability, apprears to have only booked a room. When I checked in there was only one accessible room left.....or I would have been in a very precarious position. According to the Shilo Hotel none of my accomodation needs were conveyed to them by expedia.Genuine Expedia guest review
"not to bad"
The beds were very comfy and we really enjoyed the pool. The floor we stayed on kind of smelled like pets and the carpet in our room wasn't the cleanest everything else was fine. Breakfast was the same every morning very simple, sausage, biscuit,egg, juice, coffee and fruit. The kids enjoyed it and we would probably stay there again.Genuine Hotels.com guest review
Standard rooms with smaller-than-expected bathrooms and poor lighting. But rooms were exceptionally quiet. Dated furnishings. Not enough parking close to the building. Huge out-of-business restaurant with shared parking area gives the hotel an abandoned look.Genuine Expedia guest review
"was close to freeway as we needed."
I had wished we were given a handicapp room as requested. We were given a room on the 1st floor however we had to go up/down 4 steps to get to it. I have bad legs and found it to be hard to climb and go down. Tv was older than dirt however it did work. I wish we could have had a room that had been redone. We had to pay the same price for the old room […] as we would have for the refurbished room. Disappointed. Read moreGenuine Expedia guest review
We enjoyed our stay and extended from 1 night to 2. The hotel was a bit dated but overall very comfortable. The pool, spa, sauna and exercise room were nice, but the steam room was broken. The breakfast was average but the only problem was the ladies that worked the breakfast on Saturday and Sunday acted like: "I get things restocked and available when […] I feel like it." There was considerable grumbling about this. Also, the carpet in the breakfast area was dirty and should be replace with tile which could be done quickly and cheaply. Overall, well worth the money. Read moreGenuine Hotels.com guest review
"Excellent valute, but a little dated."
The pool, spa, exercise area and sauna were great, although the steam room was down. Breakfast was adequate but the carpet in the breakfast room was dirty and needs to be replaced with a simple tile that is easy to clean and doesn't stain. The breakfast was adequate but there were lots of complaints about timeliness of replenishment and the ladies that […] worked on Saturday and Sunday mornings appeared to have an "I'll get to it when I'm ready attitude." Sorry if you don't like your job as I've had jobs I didn't like but still did them properly, that way I was preparing for something better. Decor is a little dated but the hotel is conveniently located close to shopping and restaurants. Will definitely stay again. Read moreGenuine Hotels.com guest review
"close to sights and ammenities"
Yuma was wonderful - easy to navigate and lots of historic locations. All the folks we met were helpful and engaging. The hotel was close to many restaurants and tons of shopping. Just off the interstate but not noisy! Great location. Thanks for a wonderful stay.Genuine Hotels.com guest review
The front desk was rude and short with me at check in my room smelled moldy the carpet was coming off the floor had to leave my way window wide open for hours so I could stand the smell to sleep at nightGenuine Hotels.com guest review
Room not clean, order in the building and food was only fair.Genuine Hotels.com guest review
"stop over from phoenix to temecula"
excellent location..old but very nice! very clean and enjoyable surroundings!Genuine Hotels.com guest review
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