All hotels in Yuma, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1550 S Castle Dome Ave, Yuma, AZ, 85365, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 693 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.2
  • Comfort
    3.9
  • Condition
    3.6
  • Neighborhood
    4.4
4.0 / 5Excellent
"ENJOYED STAY"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean - needed more towels - A/C unit was very loud -
Genuine Hotels.com guest review
2 night trip with friends Mar 15, 2015
Steve
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Pool needed cleaning. Iron fencing and pool area needed work .
Genuine Expedia guest review
Other trip Mar 17, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoying the Yuma sunshine!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The rooms are so big & roomy. We usually ask for a room on 3rd or 4th floor over looking the pool. The pool is the reason we keep going back to Shilo!!!! Fabulous pool & grounds!!!feels like a real holiday!
Genuine Hotels.com guest review
1 night trip with friends Mar 9, 2015
A Traveler
US
3.0 / 5Good
"Overpriced and over-rated!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room very old for price. Never received my wake up call and I verified it twice while speaking to the young man the evening I requested it. Breakfast was cold. ..disagree mushey and eggs are like rubber
Genuine Hotels.com guest review
1 night trip with friends Mar 8, 2015
judi
US
4.0 / 5Excellent
"Reasonable Place to Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel has a nice continental breakfast, which will of course save you money from having to go out to eat. The hotel is in a central location off the 8 freeway and close to the shopping mall. My only complaint is that the cocktail lounge is not open. For some reason, the hotel continues to advertise the lounge as being open. Like all reservations, the earlier the reservation, the lower the price.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
Rogelio
US
3.0 / 5Good
"Dentist trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Ok.
Genuine Hotels.com guest review
2 night romance trip Mar 1, 2015
A Traveler
US
4.0 / 5Excellent
"mixed opinion"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
first room given to us was dirty and smelled, requested a second room, that was ok.
Genuine Expedia guest review
Other trip Mar 13, 2015
dennis
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Happy with the location, grounds & nice to have breakfast inc.
Genuine Expedia guest review
Other trip Mar 12, 2015
A Traveler
US
1.0 / 5Poor
"sloppy"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
halls smelled really bad like standing water wet rugs, ac kept going off and on, tv reall dim,
Genuine Hotels.com guest review
1 night business trip Mar 9, 2015
CHARLES
US
4.0 / 5Excellent
"Pleasant Staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff member Mitchell was very helpful & pleasant. Breakfast was plentiful with good choices. Nice areas to sit, eat, visit. Enjoyed having refrigerator, microwave, and coffee maker, but do not like the single cup brewer.
Genuine Expedia guest review
Other trip Mar 10, 2015
Winona
US
3.0 / 5Good
"weekend trip"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very out dated but clean
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
2.0 / 5Fair
"supplies"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
not enough towels for 2 persons, requested supplies but never got them. Bathroom smelled terrible, needed deodorizer , but they didn't have any(?). Breakfast was from 6-9am, but when many of us went there at 8:35 am,all food was gone & many of us asked to bring SOMETHING, they shook their heads, so I found the gal that supplies the breakfast & got her to get some muffins for me. Large Inn, with only one clerk doing both check in & discharge. Will never go to a Shilo Inn again. We were there on 2 different nights.Went there on second night because we were prepaid, & got in at a later time.
Genuine Expedia guest review
Other trip Mar 9, 2015
Valerie
US
3.0 / 5Good
"Over priced unless get discount."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Bad lighting in sink mirror area. Booked king got double. Outdated
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"Nice little gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is alittle dated but comfortable. Will certainly stay here again if returning to Yuma.
Genuine Hotels.com guest review
1 night romance trip Mar 4, 2015
kimberly a.
US
4.0 / 5Excellent
"right next to the mall:)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel front desk staff was very friendly! I didn't arrive until 4:30am and they had everything ready for my check in when I arrived. The bed was extremely comfortable. The room is outdated but it was clean! I give it a 4/5.
Genuine Expedia guest review
Other trip Mar 5, 2015
sherri
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
we needed to eat the hotel in the evening since we dont drive at night and the resturant is closed but not according to the computer. Our only complaint,
Genuine Expedia guest review
Other trip Mar 5, 2015
A Traveler
US
2.0 / 5Fair
"This was an old hotel that was partly remodeled."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The carpeting was very old and dirty.. We stayed two nights and had to call twice to have our room cleaned and the bed made. The breakfast was so so. There wasn't enough tables to sit to eat so we had to sit on a couch.
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
US
4.0 / 5Excellent
"My comment"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoy being away from heavy traffic and also like the closeness to restaurants and shopping. Downside.....Rooms need to have updated T.V's.
Genuine Hotels.com guest review
2 night trip with friends Feb 21, 2015
Joan
US
2.0 / 5Fair
"The pool is great!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This place is fine if you don't mind just average or below. It is with in walking distance to the mall and eating places, the pool and hot tub was great and the grounds around the pool was beautiful. The beds were very comfy, but the rooms were very dated. If you don't mind taking just a 5 min warm shower this is the place for you. Most of the guest were retirement age. Breakfast was good!
Genuine Expedia guest review
Other trip Feb 27, 2015
spidy1000
US
3.0 / 5Good
"Disappointed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
We stayed at this hotel February of 2015. The room was clean but we were only given 2 towels and 1 wash cloth. 1 bar of soap for the bath, but not at the sink. Bed was horrible; squeaky just rolling over, lumpy, not enough pillows. They hold $50 above your balance for extras that you may not use and say that it gets taken off at time of checkout, however its been 2 days and still using our money. On the upside it was affordable and clean. Staff was helpful and friendly.
Genuine Hotels.com guest review
2 night romance trip Feb 19, 2015
Terry and Lynn
US
5.0 / 5Outstanding
"Not above and beyond"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We went thru Expedia, and specifically wanted adjoining rooms. At check in we were told that the rooms were on the same floor but on opposite ends of the building, and no attempt was made to accomodate us. Very dissappointing.
Genuine Hotels.com guest review
1 night business trip Feb 18, 2015
A Traveler
US
4.0 / 5Excellent
"Great amenities and location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is a bit dated, but well worth the money. We stayed four nights and could have stayed longer. The staff was always helpful and courteous. Everything in our room was as described with no complaints. Lots of dining and shopping options nearby. Good workout area and good swimming pool. Thought the breakfast was good and they keep the food well stocked. We would definitely stay here again.
Genuine Expedia guest review
Other trip Feb 20, 2015
Jen
US
3.0 / 5Good
"A Bit Overpriced"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
TV was old fashioned tube model, with cable having limited number of channels. Only 1 bar of soap and 1 towel per person.
Genuine Hotels.com guest review
1 night romance trip Feb 16, 2015
Allan
US
4.0 / 5Excellent
"Warm weather get away"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
We stayed here for 3 nights. The room was comfortable. The carpet had bad spots where the coffee pot had run over and by the bed. Front staff was very friendly and efficient. Breakfast got a little boring by the time we left. In the land of fresh oranges and grapefruit, granny smith apples were a strange choice of fruit.
Genuine Hotels.com guest review
3 night romance trip Feb 9, 2015
A Traveler
US
3.0 / 5Good
"very good hotel, A bit pricey very bad bed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    4.0
the overall stay was very good, with the only exception was the bed was so hard I could not get any sleep. I hurt all over my body when I got up, the worst bed I think I have ever tried to sleep on.
Genuine Hotels.com guest review
2 night trip with friends Feb 15, 2015
Randy
US
4.0 / 5Excellent
"Both good and bad points."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
bed was comfortable but the pillows were way too fluffy and square. Could not sleep on them w/o getting a crick in your neck. Room was clean but the rugs in the hallways were filthy. Breakfast was ok. Appeared to try and show as a top notch hotel but needs updating.
Genuine Hotels.com guest review
1 night romance trip Feb 11, 2015
Mary
US
4.0 / 5Excellent
"Shilo exceeds expectation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very friendly receptionist and greeting. Accommodation was very nice with balcony overlooking pool. I would stay there again definately!
Genuine Hotels.com guest review
1 night trip with friends Feb 12, 2015
Naomi
US
4.0 / 5Excellent
"CLEAN BUT NEEDS UPDATING"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
ROOM WAS NICE BUT NEEDED UPDATING THE CLEANER THEY USE MADE IT STINK LIKE AND OLD AGE HOME
Genuine Hotels.com guest review
1 night trip with friends Feb 13, 2015
Laura
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff friendly. Room clean. Would stay again
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Charles
US
5.0 / 5Outstanding
"Excellent accomodations!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very friendly, clean, comfortable, and great location. We'd recommend to friends and family!
Genuine Expedia guest review
Other trip Feb 13, 2015
Sally
US
4.0 / 5Excellent
"Close to attractions"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Breakfast was low end, Tube TV's The bed was comfy As soon as I asked for a receipt I was locked out of my room..... friendly
Genuine Expedia guest review
Other trip Feb 12, 2015
TheRentalGuy
US
4.0 / 5Excellent
"Clean room, comfortable bed, nice pool area!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The rooms are clean, the beds are soft and comfortable it you get the newer beds. The frig is very small, can fit a few water bottles, that's about it. The pool area is very nice. The service is good. We had an issue with our room key not working the next morning, but they were fast and efficient in getting it fixed for us. The price was right.
Genuine Hotels.com guest review
1 night family trip Feb 2, 2015
Shannon
US
2.0 / 5Fair
"Fair Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Disappointed with the furnishings. Sure was nice at one time, but needs updating. Carpet needs replacing as well as the linens on the bed. Very thin sheets.
Genuine Expedia guest review
Other trip Feb 11, 2015
C
US
4.0 / 5Excellent
"Our go-to hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is our go-to place when in Yuma, for both business and pleasure. The staff are always very friendly, accommodating and professional, and always make us feel welcome. The location is convenient with easy in/out and is right next to the highway (8). There are plenty of restaurants close by. Looking forward to our next stay!
Genuine Hotels.com guest review
4 night business trip Jan 29, 2015
Tamara
US
4.0 / 5Excellent
"Nice stopover"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Traveling through on trip to see family. Nice place, helpful staff, better than expected
Genuine Hotels.com guest review
1 night family trip Feb 3, 2015
richard
US
3.0 / 5Good
"false advertisement"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
their web site clearly list a lounge and restaurant on site with a happy hour. According to one employee they have both been closed for over 5 years
Genuine Hotels.com guest review
8 night romance trip Jan 27, 2015
A Traveler
US
5.0 / 5Outstanding
"The ONLY hotel I will stay at in Yuma"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stay at this location in Yuma five times a year and I wouldn't recommend any other place. The staff is so friendly (especially Carol at the front desk) I am usually greeted by name, I love the at home feeling. The rooms are roomy and comfortable! By far the best hotel breakfast I have ever had so don't miss out on it :) I don't have a bad thing to say about this place, my only wish is that this location could go with me on my travels outside of Yuma.
Genuine Expedia guest review
Other trip Feb 8, 2015
Melissa
US
5.0 / 5Outstanding
"Almost perfect"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My only complaint is the bed. The bed was uncomfortable. Other than that it was a nice room, the fridge worked and the restroom was clean.
Genuine Hotels.com guest review
1 night trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
"Shilo visit"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
No on premises restaurant but plenty places all around it. Jason was very helpful with take out menus and any questions we had.
Genuine Hotels.com guest review
3 night family trip Jan 27, 2015
Bonnie
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Hard to find a parking spot, pending charge on credit card,no TV guide.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay, Great Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The breakfast was wonderful - fresh, good variety, easy self-serve. Access to freeway was helpful for setting to conference location. Hotel was nearly full, and still, parking was adequate. Staff was friendly. I would stay there again.
Genuine Hotels.com guest review
2 night business trip Jan 28, 2015
Victor
US
3.0 / 5Good
"Hard to sleep"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Bed was really hard
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
"I like the Shilo"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The only drawback at this hotel is the TV system. Every time you turn it in you have to navigate past all the pay per view options. The number of channels is also limited. Nice pool, spa.
Genuine Hotels.com guest review
5 night trip Jan 21, 2015
A Traveler
US
3.0 / 5Good
"Not bad, but not as good as I had hoped."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
I agree with what I read on most of the reviews: staff is friendly and helpful and the rooms are very clean (and actually bigger than I really expected). But that's about where I stop agreeing. The beds were supposed to be queen beds; clearly were only full size beds when we got there. Rooms are rather stuffy. Can't figure out why 2 rooms that are supposed to be exactly the same have different amenities. For example, our friends room had a phone in the bathroom but ours did not. Their room had an a/c unit under the window and ours was on the window. One thing we both had; very hard and uncomfortable beds! The price is good but there are other hotels with similar prices. I think we will stay there next time.
Genuine Expedia guest review
Other trip Jan 31, 2015
Anonymous
US
4.0 / 5Excellent
"quick stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The beds are really hard. The room was nice and clean. The breakfast ok. the coffee in the room was really good, but the coffee that was served in the breakfast room was terrible. It had a chemical taste.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
A Traveler
US
4.0 / 5Excellent
"Yuma Rooma"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Clean & Comfortable
Genuine Hotels.com guest review
1 night romance trip Jan 25, 2015
A Traveler
US
3.0 / 5Good
"Better than a lot of the other hotels!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I stayed here for a night. It was nice little hotel with a good sized room. You can tell that the hotel itself is old, but that is okay! Noise was not an issue. My only true complaint was the breakfast. I saw other reviews that said the breakfast was good, but this was not the case in my opinion. There was an assortment, I suppose, but this comprised of small and somewhat stale muffins, hardened bagels, cream cheese that had been left out at room temperature, sausage breakfast sandwiches (this was warmed, but looked unappealing to me), and some assorted packaged cereals. I will saw that I look forward to hotels with a waffle maker and other items for breakfast, but that is just me. Others could care less about the food there. I chose this hotel because it was one of the nicer ones in Yuma. I could not justify staying at another hotel that was more expensive, since I knew I only needed a place to stay and would be in town for less than 24 hours. I drove by the cheaper hotels as I was leaving and was very happy with my choice. The small extra amount I paid for my room was well worth the peace of mind for safety reasons. I wonder if they had a waffle maker though?
Genuine Expedia guest review
Other trip Jan 29, 2015
NG
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Large, clean comfortable room with balcony for a reasonable price.
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
US
2.0 / 5Fair
"blah"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    2.0
It stunk! as in smell... The first floor had an awesful smell day and night and the elevator, the room was big, bed pretty comfy, but an old tv... Place needs some updates for the dollar amount they charge
Genuine Hotels.com guest review
1 night business trip Jan 22, 2015
Austin
US
5.0 / 5Outstanding
"our definite choice for Yuma."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay. Room spacious and clean, large warm pool, very nice breakfast.
Genuine Hotels.com guest review
4 night trip with friends Jan 18, 2015
Billye
US
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