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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Feb is a bust for water park"
When we arrived were told water park only open on weekends we arrived Sunday !!! The room is ok it's a motel not hotel really great for families with kids as there's lots for them to do ..as in an arcade and great shuttles to universal..some good perks!!! The only people that were friendly were the front counter people the other employees were very […] unfriendly!! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"More motel than hotel"
I enjoyed coco key though it was more motel vibe than hotel. It was clean and comfortable and well kept. I do not have any complaints. The beds where comfortable and the rooms a nice size. The water park was a great bonus for the kids. I would stay again.Genuine Hotels.com guest review
"COCO Key"
I gave a rating of 4 overall because we were disappointed that the major water park was out of service and this was the main reason we picked this hotel.Genuine Expedia guest review
"Nice for the $$"
We booked last minute and were happy with the location and waterpark. Room had some wear and pullout couch mattress was uncomfortable , but overall it was fine. Be aware during winter months the waterpark is not open during the week. Would stay again for a night or two, but probably not any longer only because I like a kitchen and bedroom as part of […] a hotel room. Read moreGenuine Hotels.com guest review
"Awesome stay"
From check in to check out this place was great!! Our family will return to Cocokey resort and waterparkGenuine Hotels.com guest review
"Perfect Hotel"
This place was absolutely perfect. The location was amazing, the water park was so much fun, the rooms were very comfortable and accommodating. Love love love this hotel, would absolutely stay here again!!Genuine Hotels.com guest review
Was very convenient for us..close to every park ...Genuine Hotels.com guest review
"Sick and tired of hidden fees"
It is an old hotel but Ok for the price. What is a pain is the extra $20 when you check in to use the resort. I told the clerk I'd be leaving after wake-up and had önly" to pay $10 extra.Genuine Hotels.com guest review
"clean, family oriented value alternative"
We stayed during the certain off season of mid January, not many guests. It was fine, value choice with average accommodations. Food in breakfast buffet was reasonable but not fantastic. The best part is the location about 1 mile from Universal and half mile from the mall on International drive where dozens of restaurants are available. We did not use […] the water park although we though about it our kids were too tired after all day at Universal. I would not want to pay any more for a place to sleep. This place was perfect for that. Read moreGenuine Hotels.com guest review
"very nice"
The rooms actually look like the pictures which is not always the case... Loved itGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"It is Ok."
The hotel is well located, but the Front-Desk representatives were not enough friendly to make us feel we were in a comfortable place. In addition, the Water park has to be pay, which should be as a courtesy of the hotel.Genuine Expedia guest review
elevator was too slow, and other was out of service... water in all soda machines on property were all out. otherwise hotel was nice and goid location for everything.Genuine Hotels.com guest review
"A wonderful place for the kids to stay"
This hotel offers great entertainment for the kids while still accommodating the adults. The staff was very nice and I was always greeted with a smile. There was a small incident with the elevator and the office manager went well beyond to take care of the situation, the way he handle it was very professional. The hotel is located within an area where […] there are plenty of restaurants to choose from and Convenience Stores if you need a late night snack. The Water Resort my kids loved it and life guards was posted every where within the water park. There was only one thing i did not like was that I was not able to watch the basketball game otherwise than that it is A GREAT PLACE TO STAY Read moreGenuine Hotels.com guest review
"Family"
This hotel is perfect for families. Large rooms and very clean. The trade winds rest. Is great and inside the hotel.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Kid friendly hotel, but not the best rooms"
We arrived at the hotel at 4am. The front desk clerk was very pleasant. Upon arriving into our room the smell of mildew was overwhelming. I called the front desk and he said they would change the room in the morning. When I went down to have it changed, they said they were sold out. The heat/air did not work properly either. It was a fun hotel for my […] child to play at. The water slide closed by 5pm so we never did get to use it. Read moreGenuine Hotels.com guest review
Generally was good I just wish water park will open earlier than 11 o'clock like 9 o'clock so we can enjoy it more.Genuine Hotels.com guest review
Nice and clean. Prices are too high for such a basic hotelGenuine Hotels.com guest review
"don't book here"
We booked 3 separate roooms for 1 night...checked in around 3 or 4 o'clock in the afternoon...My husband and I took some of our children and grandchildren to Sea World for a birthday celebration....Upon checkin the facility appreared very clean and updated for a motel...My husband & I travel quite abit, and would never book at a motel, safety factor.... In […] one room the air conditioning did not work,,,asked 4 times through the front desk to please check this out or move us,,,No one ever did... Second room smelled really bad of mildew.. as 3rd room.... Would not recommend this Motel to anyone... Read moreGenuine Expedia guest review
"Waterpark fiesta, room viejo"
Great waterpark, hotel needs work, no real suites like many other resorts. I would just go to the hotel for the waterpark next time.Genuine Expedia guest review
"Not good"
I pay $42 to use the water park for the two days,but the weather was cold and raining.I ask if I can get refund for something that I dont use and the hotel refuse. the person in the from desk was very bad. the hotel have to let people know that you have to pay extra for the use of the water pack.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Stay"
The staff was very friendly and helpful. The rooms were comfortable and clean. The refridgerator was a nice touch to add to the room.Genuine Expedia guest review
"Decent Stay but be sure to book shuttles EARLY!"
The main reason we booked this hotel was because it offered free shuttle to Universal Studios. Come to find out upon arrival they only allow a certain number of people to receive this shuttle and you need to sign up for it 24 hrs in advance because it fills up. Nowhere on the website or when booking when this mentioned. The park is just a 5 minute drive […] and I don't understand how a shuttle cannot run daily bringing people back and forth. We ended up having to pay for a $12 cab ride, which overall is not expensive but $24 round trip and the inconvience of not knowing we didn't have a free shuttle. Read moreGenuine Expedia guest review
"Weekend Short stay."
Good experienc at the waterpak. However Once you check in at 4 pm you have only one hour at the waterpark that day. If you check ins are at least at 3 pm and waterpark open until 6 pm may be an alternative. But worth the priceGenuine Expedia guest review
"A perfect place for a short term stay for everyone"
It was a wonderful stay. The staff was helpful and pleasant, the rooms were clean and comfortable. However, there were some security issues but other than that it was perfect:)Genuine Expedia guest review
"Reasonable for the price,particularly for families"
Be aware that depending on your room, you may not have access to an elevator. In those cases, you only have 2 floors (1 flight of stairs to go up).Genuine Expedia guest review
"Look for better"
This hotel is mediocre at best. The hotel is poorly maintained and they hit you with additional fees when you check in. There are much better hotels for the price.Genuine Hotels.com guest review
Shower and toilet no clean good (hair), pillow cases stainedGenuine Hotels.com guest review
"Ok, but not more"
Once you check in there is an additional resort fee added. If I booked a hotel and already payed for it I don't want any more fees that I have to pay to be able to stay! The bathroom door was completely loose and hanging on one hinge. It got stuck in the carpet and wouldn't swing when trying to close door.Genuine Hotels.com guest review
The hotel have every thing which we love to come back.Genuine Hotels.com guest review
Great for kids!Genuine Hotels.com guest review
"Bad experience for my family"
The room has very foul odor, which was unbearable to me and family. The room was very small and motel looking space. We stayed for 5 days and continuously asked for pullout bed which we were promised to deliver to our room but was never delivered until we checked out. No one said a word about bed and there were no apology as to why the pullout bed was […] not delivered to the room. The free wi-fi is a gimmick, it never worked. I was wondering why some people were using the lobby computer after experience the fake wifi connection it then done on me that they too were having problems connecting to the internet. I will not recommend or stay in CoCo Keys so called Resort again. Read moreGenuine Expedia guest review
"Will NEVER go back"
It was the worst when you arrive they will tell you that you have to pay extra for the water park the rooms are noisy heard the group on both sides 1 group partied till 3:55am hotel never did anything this is a BAD CHOICE!Genuine Hotels.com guest review
"Great Family Friendly Hotel"
Wonderful place to stay, everything you need right there from food (Tradewinds, Pizza Hut), entertainment (Pool, waterpark, arcade) to the comforts of home with on site laundry service. Staff was great and very accomadating and the hotel is close to ALL the major attractions as well as having so much to do right on International drive! We will be r […] eturning! Read moreGenuine Expedia guest review
"Read the fine print"
Be aware that there is a resort fee that will be assessed at check-in. Additionally, check the times and dates that the water park is open prior to booking. I stayed 3 nights and didn't get to use the water park once. The rooms are very dated, with low ceilings and showers/tubs that are in need of repair. You will be able to hold a conversation with […] your neighbors through the vents in the restroom, so be ready for that! Read moreGenuine Hotels.com guest review
"liked it"
Need to check ac units as the one in room 2101 was noisy. Took two days to get used to it. luckily it was chilly a few days and the heat unit in the ac wasnt noisy. Great heated pool and hot tub. I will go back.Genuine Expedia guest review
Great hotel!Genuine Hotels.com guest review
"Beware of water-park hours"
I was very displeased with the waterpark hours, it was not open until Thursday(which was the day of my checkout), the reason that I chose the hotel was due to the water-park:( There should have been something notifying me of this... The hotel pool/jacuzzi were open and the water was warm and inviting. The black guy at the check-in desk was professional, […] sociable and handsome to say the least. He gave us a room steps away from the pool and made me feel welcome enough to the point that I forgot to complain about the waterpark hours. The drain in the tub was clogged after a few mins of usage. The room was clean and staff members very friendly in the arcade and restaurant. I would revisit this hotel in the future. Read moreGenuine Expedia guest review
"great family hotel"
I was very disappointed the water park was closed during our stayGenuine Expedia guest review
"Great hotel for vacation time"
Great costumer service.... and a lot of activities to do :)!Genuine Expedia guest review
"fun for a family"
Very nice hotel. It was kinda cool when we went so we did not get to use the pools as much as we would like to but the pools were nice. Waterpark not as big as it looks online but they were good.Genuine Expedia guest review
"Great stay at Orlando Parks"
Very well located near Parks of our interest !!!!.... comfortable Hotel great to go with kids !!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
when I arrived at the hotel, I was told that I had to pay an additional $20 "resort fee" besides the amount I paid when I booked online. The water park was closed and our room had no coffee pot or ice bucket. At to top it all off, we were put in a room way back behind the water park section in a room facing the parking lot. The pool was open and it […] was nice, but we had to walk about 1/2 mile to get to it. We accidently left something in the room and went back a few hours later to be told that no one found it and that we couldn't go in the room to check for ourselves since some one else had checked in. Just then we heard the check-in clerk tell someone that there was no early check-in allowed. (so how then we someone else in our room I ask). Read moreGenuine Hotels.com guest review
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