"Very good price/service ratio"
Free WiFi was offered. Thank you!Genuine Hotels.com guest review
Response by Hotel Senator Dear Guest, thank you very much for taking the time to respond about your recent stay with us. We are happy that you enjoyed your stay. If your travel brings you to Zurich again we are happy welcoming you again. Yours Hotel Senator Team
"Simple, clean accommodations,convenient location"
Had two rooms for a single night. The location is very convenient and close to the train (though not the main station). The property is well maintained and hotel staff were super courteous, but we thought that this older property could definitely use a refresh, especially with a 4 star rating and a number of alternatives around.Genuine Hotels.com guest review
Response by Hotel Senator Dear guests, thank you very much for your comments about your stay and our hotel. If you book our patio business rooms you will get the rooms which are already refurbished. We are happy that you enjoyed your stay. If your travel brings you to this area we are happy welcoming you again. Yours Hotel Senator Team
It was a great hotel, clean well maintained. Service staff where helpfulGenuine Hotels.com guest review
Response by Hotel Senator Dear Guest, Thank you very much for your nice comments about your recent stay with us. We are very happy welcoming you again, when your travel brings you to this area. Yours Hotel Senator Team
It was ok Hotel hall way noise was bad as was room to room doors are cheap and don't block the noiseGenuine Hotels.com guest review
3 Star for this area imho,Genuine Hotels.com guest review
"very bad reception staff"
I thought i was in third wrold country hotel . the reception staff were rude and the room was not worth the price was paid for , for sure I am not going to stay there for my next visit .Genuine Expedia guest review
"Off the beaten track."
The hotel was very nice including its very helpful staff setting us up with computer services and helping with printouts of incoming messages. The room was comfortable at a reasonable price. We also appreciated the free local transportation passes which came in very handy since the hotel was a little far away from the city's main attractions.Genuine Hotels.com guest review
Response by Hotel Senator Dear Guest, we are very happy that you are commenting about your recent stay with us. Your nice words about our staff are very much appreciated. We are happy welcoming you again when your travel brings you back to our area. Yours Hotel Senator Team
"Walk to Train, Sights"
The hotel staff was very helpful navigating us through town. There were lots of shops and restaurants nearby and the room was quite comfortable.Genuine Hotels.com guest review
Response by Hotel Senator Dear Guest, thank you very much for your comment about your recent stay with us. We are happy that you enjoyed your stay with us and our Team could provide you with a good service. For your next stay in Zurich we are very happy welcoming you again. Yours Hotel Senator Team
"One nite stay"
Staff was not helpful with booking and credit card authorization..To the point of being rude and a lack of compassion and understanding of the problem. Over charged for the room. Would not recommend this hotel.Genuine Expedia guest review
Response by Hotel Senator Dear Guest, thank you very much for taking the time to respond about your recent stay with us. Please be informed that we just do an autorisathion on your creditcard until you check out. If you where overcharged please contact us directly to resolve this case. We would be very happy welcoming you again in our hotel. Best regards Yours Hotel Senator Team
Too far from Hauptbahnhof, Main train station. Requires two sixty francs per person one way from hotel to hauptbahnhofGenuine Expedia guest review
Response by Hotel Senator Dear Guest, thank you very much for your comment about your recent stay with us. The trainstation Hardbrücke which is located in the modern part of Zurich would be the nearest to the hotel and one stop to the mainstation. The day pass for Zurich is 8.40 CHF and you can use all trams, trains, and busses in this area for 24 hours. We would be very happy welcoming you again in our hotel. Yours Hotel Senator Team
"decent hotel, great access to Zurich"
This hotel was perfectly acceptable - the hotel staff was helpful enough, the room was big enough, the bathroom was actually quite nice (no tub though). The air conditioning wasn't enabled, so I had to keep the windows open all the time in the room - it was a little warm at night, and the noise level was higher because the window was open. Probably […] my favorite part of my stay here was the location - the hotel is very accessible from the airport, and just around the corner from the tram that takes you downtown. You can easily walk into downtown Zurich from the hotel as well, but the accessibility to public transit was a real plus. There are several small restaurants around the hotel - I tried the Chinese and gyro places and they were just fine. There is also a co-op grocery store within walking distance, and since meals in Zurich are so expensive I really appreciated having a cheap source of breakfast, snacks, and beer. :) This isn't a luxury hotel, but it's safe and clean and in a good part of town, so I would recommend it to others. Read moreGenuine Hotels.com guest review
Response by Hotel Senator Dear Tara, thank you very much for your nice comments and explenations about the location. We are very happy welcoming you again when your travel brings you back to Zurich. Yours Hotel Senator Team
"OK hotel; 4 star only because it has a restraunt"
Hard to get to by car; lengthy delays due to rush hour traffic. Near some bars & restaurants, but overall I would describe the area as a bit sketchy. Stayed there because of price; but not convenient to the airport. Room had air conditioner that worked but did not lower room temperature significantly. Otherwise, OK but nothing super.Genuine Hotels.com guest review
Response by Hotel Senator Dear Guest, thank you very much for commenting about your recent stay with us. Of course it is really hard to go by car to Zurich at the rush hour but it is very convenient to park in the Hotel Garage It would be more convenient to arrive by train from the airport which is a 2 stop and 10 minutes ride. We are happy welcoming you again in the expanding and trendy part of Zurich. Yours Hotel Senator Team
"comfortable place for all type of visitors"
Highly recommended place to stay in. Very convenient location with easy access to public transportation. You may reach the old city, HQ of major firms within 15 min by tram.Genuine Hotels.com guest review
"Great Hotel, clean room, 3 trams nearby"
We had a new, clean, friendly, nicely decorated room on the 2nd floor, facing a residential back street. Typical European sized hotel room with two twin beds but definitely had all the essentials we needed (hot shower, fluffy towels, hairdryer, shampoo, shower gel, elegant bathroom fixtures), TV, phone, wake up call, mini bar fridge. Hotel offered Breakfast […] Buffet which we did one morning (expensive but lots of European breakfast items available). 2nd morning, we ate at nearby bakery with several lower priced breakfast choices. Three trams at tram station only 5 short walking minutes away, getting us to Zurich Hauptbahnhof within 10 minutes. We were very happy with our 2 night stay. Read moreGenuine Hotels.com guest review
"clean, efficient hotel room"
Room was typical European size (not as big as typical US hotel rooms but effective and efficient): Very modern, Nice furniture, Friendly room interior. Bathroom all new: small but very efficient (thick fluffy towels, great shower, shampoo/ shower gel, hair dryer). Overall room and hotel had all we needed for our extended weekend stay. BREAKFAST NOT […] INCLUDED. Breakfast Buffet was CFR22 (we did that one morning and it was an elaborate spread) but we found a bakery 2 walking minutes away with several lower-priced breakfast options for the second morning. Hotel itself is just 5 walking minutes away from tram stop with 3 different trams running in short intervals. Excellent connection to Zurich Hauptbahnhof in just a ten-minute tram commute. Hotel neighborhood appeared safe to us. Movie theater across street + corner bar attracted lots of young people at night but our room was to the back alley and very quiet. Hotel was perfect for our needs. Read moreGenuine Hotels.com guest review
"Decent price, a little far from city center"
It's not a far walk to downtown Zurich, but be careful which streets you take, some are rather... seedy. The hotel is clean, the staff is friendly and multi-lingual, and the underground parking is great.Genuine Hotels.com guest review
"Hotel expensive for what you get"
This hotel is ok, it is close to the tramway that gets you to the center of the city quite fast. This hotel is regular but expensive for what you get: just regular bedroom, a small window, a nice bathroom and a TV. One should know that they ask about $30 per day of parking and the breakfast is so expensive that we did not get it there. But I guess it […] is Zurich so it is still reasonable... Read moreGenuine Hotels.com guest review
"Very good location; reasonable rate"
The hotel is in a very good location next to the former industrial Escher-Wyss which is now called the Zuri-West district where the former factories and work shops have been converted into shops, restaurants; theaters. The hotel is also close to the shops in the Viadukt area which is built into the arches of train overpass. My only issues are with noise […] of the area since the hotel is next to an elevated roadway which has a large volume of traffic long into the night. You cannot sleep with the window open; if the window is closed, it gets very stuffy. Housekeeping was inconsistent about stocking the coffee maker with supplies, otherwise the room was very clean. Not sure I would stay again because of the noise. Read moreGenuine Hotels.com guest review
"Close to the rail system to major attractions"
Comfortable. Not very spacious but comfortable and clean. The staff was very helpful. Great location to the trams.Genuine Hotels.com guest review
"Very noisy neigborhood"
It was not bad with location and staff friendliness. However, the night sleep was disturbed by loud voices and noise from the bars around.Genuine Hotels.com guest review
"Nice for an airport hotel"
The hotel was nice, although a little loud do to so many tour groups that were staying there. The elevator was out of order, but the guests were directed to use the service elevator. Because there was only one, many guests ended up waiting for the elevator for quite some time. We took the stairs most of the time because we were only on the second f […] loor. Read moreGenuine Hotels.com guest review
Location - Little Far , but reachable by tram. It will be good if they display the tram number to reach hotel on booking confirmation for new visitors. Room was OK, not something really exciting , not bad except springs for mattress could be better for a 4 star hotel. Front desk – helpful . Currency exchange – Available , one side only . No exchange […] back Internet was included. Requested backside room for quietness , but there is residential neighborhood in back and was noisy. Good hotel for the cost. Read moreGenuine Hotels.com guest review
Clean and comfortable room, large by European standards, easy trolley access to downtown Zurich and you could buy the tickets at the front desk. Staff at front desk were very friendly and helpful. Got excellent rate at the beginning of our trip (Fri and Sat nights), but rate was quite high at the end of our trip (>2X higher for a Thurs night - no idea […] why) so we book an Ibis instead for the last night. Read moreGenuine Hotels.com guest review
"Good stay, easy to get to."
It was fine. The room was a bit cramped and the noise from the street was loud at times, but the building and staff were good.Genuine Hotels.com guest review
excellent, clean great locationGenuine Hotels.com guest review
First night got a room on the lower floor the hotel is next to a bar, could hear drunks Yelling on the street. second night got a moroccan (assuming) waiter with an attitude screwed up m night.Genuine Hotels.com guest review
"A disappointing hotel experience"
This is no 4 star hotel. Neighborhood charmless, close to major routes confluence. Twin beds with sharp wood corners hidden by bed cloth ensures a painful collision. Advertisement of additional space in room a myth - just the usual limited space all hotel rooms have for armchair (next to drafty AC) and desk w bar. Well away from the city center. Front […] desk attitude depends on individual staff member. Hotels.com should review the reviews and see how many give a 3*, even w/o leaving a comment. Hotels.com records a 3.5* rating and that's overly generous for this place. Read moreGenuine Hotels.com guest review
Hotel was very convenient to old town by Tram. The Tram was right around the corner from the hotel. The tram also went right by the main train station. Everything was very accessible. The neighborhood was very nice and had some cool cafes, bars and shops. The room was nice and clean. We arrived 2 hours early after an overnight flight from NY and were […] exhausted. They had us wait for 30 minutes while they prepared a room for us then let us in 1.5 hrs early. We would stay there again! Read moreGenuine Hotels.com guest review
"Good for students"
next to the university, so noisy with late night revellers,Genuine Expedia guest review
"Last night in Europe"
We had to take a taxi to hotel as it is not close to Haupbahnhof but we later found out it is within a few blocks of a S-bahn stop. We had a nice large triple room with sitting area and a balcony. This was our last night in Europe so we did not mind the inconvenience of the location. We did have to phone the reception as the rowdy customers of the bar […] next door were under our balcony. The hotel responded immediately with a call to the police. The one negative which irked me was the hotel lounge would not accept my credit card because it lacked some kind of "chip", however,the front desk accepted this same card as a payment for room. Read moreGenuine Hotels.com guest review
There is nothing inexpesive in Zurich but we feel we got good value for our money at the Hotel Senator. Very friendly and helpful staff.Genuine Hotels.com guest review
"Nice Hotel...convenient location"
The hotel location is very convenient. Steps away from metro. Hotel room was very clean. However the shower may feel little congested for some people. Hotel staff was very helpful. Only thng the breakfast was not included in the price and it was a bit pricy too. Else we loved this hotel.Genuine Hotels.com guest review
"A Great Hotel!"
This hotel is very conveniently located. The room is very clean and very well equipped. The hotel clerk is very helpful and responded immeditely to our request. Our whole family love this hotel!Genuine Expedia guest review
very close to Swiss railroad system and trams!Genuine Hotels.com guest review
"A Great Hotel in a Great Location"
I'm 7 months pregnant so I am not quite as agile as I normally am. That's why it was SO fantastic to be in a location close to all kinds of public transportation. We were one block from a tram that took us to the downtown area in 15 minutes and two blocks from a train that was 2 stops away from the airport. When I looked at other reviews, many people […] complained that the hotel was small. It is smaller by American standards, but still plenty big for me to navigate around easily. The bed we had was a queen size and we were thrilled that it was a single bed (instead of two twins pushed together like many European hotels). The staff was very helpful with directions and even allowed us to check in early. West Zurich is apparently the up and coming area, so there's tons of restaurants and bars around. (The bakery around the corner is AWESOME!) We were on the 3rd floor on a Saturday night, so there was some noise, but not the level that some people have complained about. The windows are new and very well insulated so they do a good job of blocking a lot of that noise. Overall, we couldn't have been more satisfied especially since we got the room for a steal! Read moreGenuine Hotels.com guest review
The room was really cramped . The ?air-conditioner was not even cool and did not like the fact that the temperature was controlled by the hotel, and isn't chf 22 a bit much to rent a movie on the tv. Also the hotel advertizes free internet whereas this is only true if the guest brings their own personal computor. Otherwise it can be rented for again […] chf 19 + for 24 hours but this is not available over several days. The 24 hours start when you log on . The staff and the cleanliness were the only good part of our stay at this hotel. The worst part was waking up every morning in our non-smoking room to really strong smoke flumes coming through the air exchanger especially in the washroom. Felt like the smoking lounge was in our room. No this hotel would not be one I would recommend to my friends . But my thanks to the excellent staff for making an unbearale stay somewhat bearable. Read moreGenuine Expedia guest review
Location is not too bad, but you need to take the tram and make sure direction is correct. Name of the stop is: Escher-Wyss-Platz. Taxi is very expensive in Zurich.Genuine Expedia guest review
The hotel itself was great, just not as close to the train station and/or other sites as I would have liked. But for the price in downtown Zurich I guess that's what you got! If you don't mind walking it's really not that far, but if you are a solo traveler, walking at night and/or with a lot of bags, a few blocks closer to everything would have been […] ideal. Read moreGenuine Hotels.com guest review
"good value, not far from city center"
I was looking something affordable near the city center and this hotel is steps away from Hardbrucke train station, and a 15-20 minute walk from Hauptbahnhoff. The room was clean, well appointed, comfortable and had a balcony. Fast free wireless internet was available through a swisscom hotspot. At night, I could hear some of the party-goers in the […] entertainment complex across the street. But it was Saturday night and I was jet lagged. The pizza in the restaurant was pretty good. Read moreGenuine Hotels.com guest review
"3 star hotel with good tram access"
10 minutes by tram to the old town. Wifi is not free.Genuine Hotels.com guest review
"If you want to see bed bugs stay at Hotel Senator"
Stayed there for one night. Woke up at 3 in the morning finding some bugs on my pillow, under the bed it was full of bedbugs. Receptionist offered another room, agreed to stay in another room since they would still charge for the night if we would have checked out. Verry disaponting. Hotel itself looks like 3 star not 4 star hotel. Auful experiance […] . Read moreGenuine Expedia guest review
"Quite convenient ... but not impressive"
A convenient hotel in a moderate location (35 min walk or 15 min by tram to Banhoff Str.), rooms are clean, bathrooms are very good, overall the room is very convenient, neighborhood is fine (except for some noise from nearby college and pub ), the front desk are not very helpful and have minor English language problems.Genuine Expedia guest review
"Ideal for one or two nights"
Asked for quitter room in courtyard and it was fine. Good beds and nice burger in the evening. Breakfast a bit basic but ok for short business trip, Will go back on Business a couple of times per month. 6.60chfs to airport on tram/train in 35mins.Genuine Hotels.com guest review
Response by Hotel Senator Dear Guest, thank you very much for your nice comments about our hotel. We are happy welcoming you again, when your travel brings you to this area. Best regards Yours Hotel Senator Team
The hotel is conveniently located and clean, but the condition of the building and room is not really what you can expect from a 4 star hotel. Staff was courteous.Genuine Hotels.com guest review
Response by Hotel Senator Dear Guest, thank you very much for your comment about your recent stay with us. Please reserve or ask next time for our business rooms. They have been renovated in 2011 and equipped with all you need. We would be happy welcoming you again when your travel brings you to this area. Yours Hotel Senator Team
"Overpriced business hotel"
Reasonably standard business hotel in Zurich. Accessible by public transport of trams in Zurich. Hotel blocks a guarantee amount on your card in addition to the hotel charges till the time of check-out when it is refunded minus the city taxes. Reception staff speaks English and allowed us to keep our baggage before check-in which was not till 3pm in […] afternoon. Minibar in hotel was well stocked, but coffee machine did not work. Bathroom has no lock/bolt options. Overall a pleasant stay, but overpriced as with most similar hotels in Zurich. Read moreGenuine Hotels.com guest review
Response by Hotel Senator Dear Guest, thank you very much for leaving a comment about your recent stay with us. We are happy that you enjoyed your stay with us. Please book in advance and directly with us to get the best rate. The rate will still be amended to the Swiss market. Yours Hotel Senator Team
Hotel was good enough for what we wanted especially as we booked 4 hrs in advance. Zurich is an all round expensive city so we eeeent too worried. 24hr chek in was easy and quick. Comfy bed and English TV channels!!! Would stay again despite being a 10-15min walk from the bus station. And is not well signposted at allGenuine Hotels.com guest review
Misunderstanding and confusion over booking expectations. We understood that breakfast was included in the room rate but after having breakfast were told we had to pay! This was an unpleasant experience as we had a taxi waiting for us whilst we had a disagreement with the hotel staff.Genuine Hotels.com guest review
The hotel u should stay if going to Zurich. very convenience & comfortable..Genuine Expedia guest review
Response by Hotel Senator Dear Guest, thank your very much for this nice comment. We are happy welcoming you again when you are in Zurich again. Yours Hotel Senator Team
I enjoyed the air-conditioning which is rare in Zurich, the Hotel itself and the staff were very pleasant and helpful. We were two older women and we hesitated coming back late at night, so we had to forgo our nightly walk aroung the old city. I would definetly go back if the p;rice is right.Genuine Hotels.com guest review
"Good for overnight business trip"
Pretty solid hotel if you're on business - great location (plenty of eating and drinking places nearby), clean and airy, staff aren't the friendliest but they are helpful and informative. Breakfast is a bit overpriced but probably normal for Zurich!Genuine Expedia guest review
Response by Hotel Senator Dear Guest, thank you very much for taking the time to respond about your recent stay with us. Your Feedback helps us to improve the service and meet or exceed your expectations next time. We are happy welcoming you again when your travel brings you to this area. Yours Hotel Senator Team
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